View Full Version : Anyone else still having PS3 optical out problems?
tooskinnejs 12-14-06, 09:03 AM Just tried hooking up my PS3 last night. I have a TV that has a DVI input...so I have a DVI to HDMI cable running to the PS3. I have optical out running to my receiver. I think I've pretty done everything humanly possible to try and get the optical out to work...but after hours of trying to trouble shoot, I gave up. I've tried the following:
- Holding the power button for 5 secs. Selected HDMI for audio and video...went in to audio settings and selected Optical out...selected Dolby Digital, DTS, AAC (I even tried multiple combinations of checking one and not another, etc). I also went into the BD settings and selected Bitstream. Nothing
- Tried using 3 different optical cables and 2 different optical ports on my receiver. Nada.
- Tried hooking up the PS3 to a computer with an optical in jack (to see if I could hear and optical sound through the computer's speakers.) Nope.
- Tried doing the auto config to select to not have HDMI do both audio and video. I used my composite cables to go in a manually select HDMI for video and optical for sound. Guess what? Nothing again.
- Of course when I use the A/V cables, the PS3 teases me and plays the audio just fine...but I didn't pay $500 for a player that can only output analog.
I'm pretty savvy with home theater set ups. I called Sony and they said that my receiver might be incompatible with the PS3. WHAT?! Dolby Digital 5.1 is about as common of a signal as you can get. I told him that my receiver does except both DTS and Dolby Digital streams. There is no way that it could be incompatible...especially since I've used the same jack to use the optical out from my dvd player. He then told me to download the latest firmware (1.31). Did it...still nothing. Of course by that time the call center had closed. I'm going to call them again tonight, but before I do, has anyone else had as much problem with their optical out as I'm having? Oh and before someone asks, yes I did set the receiver to the correct input and made sure that its digital auto-detect was on. Thanks for reading my rant.
Hmmm... I set the video output via HDMI, and then there is another section under system settings that has all to do with audio only. You can select whether you want to output via HDMI or via optical. If you choose optical it will display a picture of the optical cable, if you select HDMI it will display a pic of the HDMI cable. Then it lets you select all the signals your receiver is capable of decoding, like DD, DTS, Uncompressed, ect and you check boxes next to this selection... then you save this setting. And make sure that you set the ouput of the optical to Bitstream or you will only be getting 2 channel stereo. Hope this helps some.
tooskinneejs 12-14-06, 09:29 AM Thanks for the response, however I've tried selecting HDMI for video only...then going in to the optical settings and selecting optical (then checking DD, DTS, AAC). That doesn't give me sound. I've also experimented with selecting Linear PCM or Bitstream in the BD settings, and still nothing.
Huh, then something has to be wrong with either the PS3 or the Receiver, and if you know the receiver works with another source outputting optical, then it must be the PS3. Have you looked at the optical cable when its plugged into the PS3, to see if the red light, diode, is coming out of the other end?? Try to take it to a friends house and see if it plays on their receiver. Sounds like somethings messed up though. With the setting you mentioned on my onkyo receiver which can only decode DTS ES and DD EX at max, I have no problems.
tooskinneejs 12-14-06, 10:07 AM There is a red light at the end of the optical plug (which I forgot to mention), but I've tried 3 different optical cables (2 monter, 1 radio shack) and neither of them seem to work. I really don't think it's the cables or the receiver (since the receiver's optical in worked fine with my dvd player - I'm using the same optical port in my receiver as I did with the dvd player).
Here's a better question...has anyone had to return their PS3 because of problems relating to the optical out (whether it be a bad plug, etc.)? I'm just curious if there are others out there who are experiencing the same problems as myself. I really think it's the optical out on the PS3 that's no good.
theswami 12-14-06, 10:51 AM This sounds like a strange problem. I have HDMI to HDMI for video and I use optical out for the PS3 without a problem. Either you have a PS3 problem, a receiver problem, or a cable routing problem. Your cable is not the source of the problem.
Apollo 13 12-14-06, 11:00 AM This sounds like a strange problem. I have HDMI to HDMI for video and I use optical out for the PS3 without a problem. Either you have a PS3 problem, a receiver problem, or a cable routing problem. Your cable is not the source of the problem.
same here...and I have no problems.
Neo1965 12-14-06, 11:05 AM Which audio are you playing from which disk? Perhaps it is a track with a format not handled by your receiver? Try a disk with stereo PCM and select that, that seems to always work, and once you see that, try other formats one by one.
Which audio are you playing from which disk? Perhaps it is a track with a format not handled by your receiver? Try a disk with stereo PCM and select that, that seems to always work, and once you see that, try other formats one by one.
This is true, I tried playing RV with its unompressed setting and the onkyo went into orchestra mode, some 2 channel thing because it can't properly decode the PCM or whatever it is.
I have HDMI to DVI for video and Optical for sound and it works fine.
Originally, I was using Composite/RCA for sound and HDMI-DVI for video... and more recently I switched it to Optical and it just worked.
Possibly try changing it to HDMI video and then Composite/RCA sound in the original setup (5 second power button hold to reset it -- don't set it to HDMI audio at all) and then change it to Optical from the Sound menu after it's all booted up. May be some quirk.
tooskinneejs 12-14-06, 02:02 PM Which audio are you playing from which disk? Perhaps it is a track with a format not handled by your receiver? Try a disk with stereo PCM and select that, that seems to always work, and once you see that, try other formats one by one.
Actually,
I don't get any sound from optical what-so-ever...from a movie, xmb, etc. My receiver isn't that old...it's a Kenwood VR-6070 THX (about 3 years old). It can definitely take dolby digital and dts signals. Just for kicks, I tried hooking the PS3 up to my computer which has an optical in jack. I couldn't get anything to register with that either. I'm thinking it's definitely more on the PS3 end then my equipment (especially since I watched a DVD from my sepatate DVD player) ....using the same optical jack that I'm trying to connect my PS3 to.
tdigden 12-14-06, 04:07 PM Actually,
I don't get any sound from optical what-so-ever...from a movie, xmb, etc. My receiver isn't that old...it's a Kenwood VR-6070 THX (about 3 years old). It can definitely take dolby digital and dts signals. Just for kicks, I tried hooking the PS3 up to my computer which has an optical in jack. I couldn't get anything to register with that either. I'm thinking it's definitely more on the PS3 end then my equipment (especially since I watched a DVD from my sepatate DVD player) ....using the same optical jack that I'm trying to connect my PS3 to.
FYI, I have that same receiver and it works fine from the optical out and its hitting a manual optical switch before the Kenwood as well.
I had the same problem too. I thought it was the game (Resistance) itself because it states in the manual that not all games can output with the digital output. In another forum, it stated you should be able to output via the digital output.
I read somewhere that by clicking the on/off switch on the back of the system it and then try it again the digital output should work. I did that and it worked! Hope this works for you.
Neo1965 12-14-06, 04:27 PM Actually,
I don't get any sound from optical what-so-ever...from a movie, xmb, etc. My receiver isn't that old...it's a Kenwood VR-6070 THX (about 3 years old). It can definitely take dolby digital and dts signals. Just for kicks, I tried hooking the PS3 up to my computer which has an optical in jack. I couldn't get anything to register with that either. I'm thinking it's definitely more on the PS3 end then my equipment (especially since I watched a DVD from my sepatate DVD player) ....using the same optical jack that I'm trying to connect my PS3 to.
Did you try the [settings] ---> [sound settings] and select [optical]? On the 1.31 firmware, it gives you the checkboxes for each format your receiver supports. Enable all the ones your receiver can handle and see if it works.
tooskinneejs 12-14-06, 04:42 PM Did you try the [settings] ---> [sound settings] and select [optical]? On the 1.31 firmware, it gives you the checkboxes for each format your receiver supports. Enable all the ones your receiver can handle and see if it works.
I definitely tried that. I'll try the back power switch trick as well (I read that somewhere else as well). If that doesn't work, then I'll try restoring to the factory defaults...and try setting it up again. If THAT doesn't work, then I'll be calling Sony (who will hopefully be sending me a replacement).
Switch from PCM to bitstream in the audio settings. That worked for me.
Neo1965 12-15-06, 08:09 AM I definitely tried that. I'll try the back power switch trick as well (I read that somewhere else as well). If that doesn't work, then I'll try restoring to the factory defaults...and try setting it up again. If THAT doesn't work, then I'll be calling Sony (who will hopefully be sending me a replacement).
what checkboxes are on in your optical audio setting?
I had a similar problem when I first got my PS3. If I watched a movie then switched to play a game I got no sound for the game. Once I updated to 1.31 from 1.10 the problem seems to be fixed.
I am using component and the optical output.
Here (http://www.us.playstation.com/ps3/network/updates) is the link for the new version if your PS3 isn't online.
mswlogo 12-15-06, 11:59 AM For grins try another optical cable. Keep it as short as possible and no sharp bends.
Optical works fine for me.
I'm using HDMI to TV as well.
You must select the Sound options to enabled it.
EDITED: Sorry didn't see you tried multiple cables. See if you can borrow a friends PS3. I know they might not want to give it up. Does the analog cable work?
mswlogo 12-16-06, 08:39 AM I was browsing through settings last night.
There are two places you need to setup audio.
One is the format (bitstream or PCM) the other is where you want it to go (optial, hdmi, multi-cable). Then there is yet another sub menu that sets what codecs are allowed over that output.
darkhorror 12-16-06, 10:03 AM Can you choose what input you want to use on your receiver and if you want to receive digital or analog? Even if you checked it once, I would go and check it again just to make sure something didn't happen to change the settings.
Once you do that and if there is still no sound from the PS3, try switching only the optical cable from the PS3 to your dvd player. Then turn on the PS3 and turn on your dvd player. See if you are getting the picture from the PS3 and sound from the dvd player.
pjdavep 12-22-06, 09:58 AM I'm having this same problem and have tried all the tips in this thread. "tooskinneejs", what was your eventual resolution for this issue?
Later,
pjdavep
Jackson50 12-22-06, 02:24 PM I'm having some problems as well, the optical out works just fine while playing Standard def DVD's but when i play Blu-Ray movies or Games i lose the subwoofer and the reciever automatically sets to dolby pro logic, my x360 works fine with the reciever and optical out.
Any ideas?
gimmeslack12 12-27-06, 01:23 AM We just got a PS3 for Xmas. We are having this problem with our PS3 with the Optical Output stuttering with our Receiver.
The kicker is that we are using a SONY receiver (STR-DE885). Lame.
Does this mean we are looking at a replacement situation? :(
sethhobrin 12-27-06, 08:42 AM Lots of people including myself are having problems with audio studdering during Blu ray movie playback on STR-DExxx recievers including myself. Still have no idea how to fix it.
Here is another board with a topic on the issue:
http://forum.blu-ray.com/showthread.php?p=36072#post36072
cuadra11 03-20-07, 02:14 PM I just got my PS3 last night. I have HDMI hooked up to my HDTV and both audio and video work fine. When I change the audio to optical out the play a game the screen starts to flicker like crazy. The only way to stop the screen from flickering is to change the audio to HDMI. Does any one know how i can fix this ? has this happened to any one else. I think it's because of the optical out?
ARPRINCE 03-20-07, 04:17 PM Have you checked both menus?
Settings | BD / DVD Settings | BD DVD Audio output format (HDMI)
Settings | Sound Settings | Audio Output Settings
yqureshi 05-01-07, 09:32 AM Hello,
It seems I have same problem. Just Yesterday night I connected PS3 to my old 15" CRT monitor using Auto Video cable. For Audio I'm using Creative GD580 5.1 System. The Anolog system is working fine, only thing is I'm getting low volumes initially but its not a problem. When I connect Fibre cable(provided by sound system) with the decoder no sound is coming when system is set to Digital. I tried Resistance of men, working fine with Analog but with digital no sound. Is there any risk to switch off the system for solving this solution? Or I have to change the fibre cable.
Donnie Eldridge 05-01-07, 07:52 PM I'm having some problems as well, the optical out works just fine while playing Standard def DVD's but when i play Blu-Ray movies or Games i lose the subwoofer and the reciever automatically sets to dolby pro logic, my x360 works fine with the reciever and optical out.
Any ideas?
This is normal. Your listening to the PCM audio which is bandwith limited to 2.0 via your optical. Just select the alternate audio track.
I tried to get it going with the optical for the audio and the hdmi for the video and I can get video but the optical plug doesn't seem to go in all the way on the back of the ps3, called sony and it is going in to be replaced/repaired tomorrow.
cawgijoe 07-11-07, 08:29 AM No problem with my old Denon AVR-3300.
mngbennett 11-05-07, 03:28 PM I am having the same sort of optical audio problem but only for surround sound.
I have a PS3 connected to my DENON AVR-1803 receiver via component for video and optical for audio. Video seems to be fine. With Audio though I can hear some sounds such as menus clicks and audio cds. I loose the audio when I go into games or try to play dvds or Blu Ray dvds. I believe the optical connction must be working if I can get some sound but just not 5.1.
I have updated the PS3 to the most recent version 1.94. I have the optical output, Dolby Digital and DTS selected under Audio Output Settings and Bitstream under BD/DVD settings. I have tried different optical cables and this is the second PS3 I have had the same problem on (the store took the first one back). The optical port on the Denon worked fine before with a DVD player.
Any ideas?
***Update: Rebooting it by means of holding in the on-off key until it beeps once seems to work. I have had to do it a couple of times but at least I know how to fix it.
phiphika 04-17-10, 05:58 PM Has anyone gotten their PS3 with an optical cable to work? I'm experiencing the same problem with a PS3 Slim connected to my Integra. I'm using component for video and an optical audio. No luck and I've tread EVERYTHING on this thread. Sony seems to be clueless via support.
Thanks,
Ryan
You need to disable whatever your home theater system can't decode. For me, I had to disable DTS 5.1 for my Panasonic decoder.
Ron Jones 05-02-10, 04:08 PM Has anyone gotten their PS3 with an optical cable to work? I'm experiencing the same problem with a PS3 Slim connected to my Integra. I'm using component for video and an optical audio. No luck and I've tread EVERYTHING on this thread. Sony seems to be clueless via support.
Thanks,
Ryan
Check out "Example Configuration - Case #6" in the PS3 FAQ thread - HERE (http://www.avsforum.com/avs-vb/showthread.php?p=14491190#post14491190)
I have a similar problem. My setup is PS3 and Xbox 360 connected via HDMI video to Panasonic Viera S1 HDTV, my audio is digital optical from the each game system directly to my Pioneer HTS-GS1 receiver. The Xbox 360 works fine with 5.1 sound on everything. The PS3 works fine with 5.1 sound on Blu-Rays only, games are only 2 channel. When i go to audio settings on the ps3 i have the option of Dolby Digital 5.1, DTS 5.1, and 4 different linear 2 channel PCM, 2 of which are checked and greyed out so i cannot change them. None of this makes any since to me, i thought of running the sound through my hdmi to tv and tv out to reciever with optical, but my tv does not support the hdmi/optical conversion in 5.1. Does anyone have any idea what i can do here because i am stumped
Altima21136 03-31-11, 04:02 PM i had the same problem have a projector which is video only and a receiver .
use HDMI for video and optical for sound
dont go through setting cause it wont help
stupid solution . ask a buddy to bring his ps3 over and plug it into your receiver. if it works unplug it and plug urs back in. My ps3 had this problem for about a week i did now know what to do wen to setting did everything nothing worked. until he brought his ps3 over.
after u plug urs back in it should start giving out sound
i know its to stupid to sounds true but try it it may work . DID for me .
what do u have to loose
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