View Full Version : HDMI repair


djhamilton
01-20-07, 03:17 PM
I bought a rather expensive 50ft. HDMI cable from BetterCables for use with my projector about 2 years ago. It has worked fine until recently. Recently I notice it seems to have some kind of short in it. I have it connected to an HDMI 5 port switch and I occassionally lose the signal. If I mess with the cable, I get the signal back. I tried direct connecting the cable to my DVD player to be sure it was the cable going to the projector and it is. Direct connected I lose the signal and then if I bend the cable around a little I get the signal back. Any way to put a new connector on an HDMI cable to save buying another $300+ cable and have to tear up my ceiling to re-run it?

thanks,

kelpie
01-20-07, 06:21 PM
I can't help you with cable repair or with fishing new cable through a ceiling, but maybe I can help you with spending $300+ for another cable. Have you tired monoprice.com (http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10240&style=) for cables? They get good reviews from users on this site.

ericsilv
01-20-07, 06:27 PM
i have seen connectors on line but they seem impossible to solder for the average hacker. why dont you srr if your cable manufacturer will replace i know the problem is in wall next time conduit

djhamilton
01-21-07, 08:06 AM
I can't help you with cable repair or with fishing new cable through a ceiling, but maybe I can help you with spending $300+ for another cable. Have you tired monoprice.com (http://www.monoprice.com/products/subdepartment.asp?c_id=102&cp_id=10240&style=) for cables? They get good reviews from users on this site.
Yes, monoprice is great. I buy a lot of stuff from them. A cable from them is about $100 instead of $300, but in cables of this length (50ft), I am not sure I want to go with a less expensive cheaper made cable.

Just as an FYI, another place to get good inexpensive cables is www.firefold.com

ericsilv
01-21-07, 06:30 PM
http://www.pacificcable.com/Picture_Page.asp?DataName=HDI-19P-KIT i found one you can solder

djhamilton
01-22-07, 07:04 AM
http://www.pacificcable.com/Picture_Page.asp?DataName=HDI-19P-KIT i found one you can solder
Hey, that's great! Thanks! I will get this and take it to Radio Shack or something to see if they will solder. I am not too good with the solder iron.

Thanks again,

afphinfan
01-24-07, 08:49 PM
I would try somewhere other than a Radio Shack (unless yours are different than ours) as they seem to have gone from experienced technical personnel to the warm body theory. I would try an electronics/tv repair shop.

djhamilton
01-25-07, 07:00 AM
I would try somewhere other than a Radio Shack (unless yours are different than ours) as they seem to have gone from experienced technical personnel to the warm body theory. I would try an electronics/tv repair shop.
I decided to contact BetterCables where I had purchased the cable from to ask them if there is a way to repair the cable. I quickly received an email stating a new cable was on the way to my house with a pre-paid return postage for the old cable. I didn't expect that at all. I am very pleased with BetterCables and the customer service is fantastic.

rooo
11-05-07, 08:10 AM
Hmmm, just had exactly the same experience.

I Bought the cable in October 2005, and in the last 6 months or so I've started losing the connection. I assumed it was a dodgy connection in the DVD player, but connecting it to my Onkyo resulted in the same problem.

As you were, I was seriously annoyed having spent a large amount of money on a duff cable. But in fairness to my local distributor, they are replacing at no cost to me.

It sounds like a design fault they are aware of - but if they treat customers this well, it'll do them no harm, and probably a lot of good.