View Full Version : Channel lineup change on Rogers screwed up my TVGOS data


shplad
01-21-07, 08:32 PM
Hi all:

EDIT: I have confirmed with Rogers that my channel lineup had not changed
as of the date of this original post. It is not due to change until at least the end
of January, in this neighbourhood. As for the loss of TVGOS data, that persists.
I now cannot even get the DVDR to recognize a host channel using analog
cable. I am researching this heavily, and will post any further developments.



For the last 2 or 3 months, I had my Sony RDR-HX900 working perfectly with
Rogers Digital Cable in Toronto.

I was getting accurate TVGuide Onscreen data with the DVDR hooked up to
the output from the set-top box. Channel 12, or 812, was my host channel.
I read boatloads of threads and instructions on how to properly configure the
DVDR for TVGOS downloads.

That is, until Rogers just recently changed the channel lineup. Now, instead,
I seem to be getting almost completely inaccurate program guide data.

Channels mappings are way off-for example, TVOntario is labelled as channel
19. I think in many cases, the channel listings reflect old, over-the-air channel
lineups or some kind of bizarre mixture of this that and the other thing.

Of course, calls to Rogers about this are like talking with a brick wall. And
Sony is not much better.

Is anyone else using a device with TVGuide Onscreen program guide on
Rogers Digital in or near Toronto? If so, would you please be so kind as to
share with us what your host channel is? Is anyone else having similar
problems starting just recently, with the changes in channel lineup?

My recorder is just confused beyond belief now that Rogers has changed
their lineup, and I want my EPG back.


Thanks in advance.


Shplad

shplad
01-27-07, 12:49 PM
EDIT: After much hunting for info., it was apparently a problem at Rogers Cable.
Thankfully, I seem to be getting guide data consistently again. Now let's see if
I can continue that success using a connection from the digital cable box.



Okay, after calls to Rogers, CBLFT and Gemstar, and a few days later, my
TVGOS channel listings are coming in properly again. I don't know whether it's
that "switch" they clicked at CBLFT or not, but at least I'm getting listings
on analog.

I'll know try adding channel 812 to the channel lineup, and then switching
the input back to the digital box again to see if I can get listings again
from the digital box.

Either way, I hope I can narrow down what the problem is, so that
this doesn't happen too often.

thanks to those kind folks at CBLFT who returned my calls promptly,
and looked into the matter. Let's hope things work for a while...


Shplad