View Full Version : Boston, MA - Comcast
this happens everytime i record the 11pm american chopper on TLC. For some reason the dvr or the schedule screws up the day change for some reason.
Hmm, this may have been an 11 pm show too. Interesting. I've had cases where it split the show into 2 and gave me a warning about "parts may have been missed" or something like that. But never anything this bad.
903
I guess we wont have Turner Classic Movies in HD then. My list schedule ends at ch. 902.
I guess we wont have Turner Classic Movies in HD then. My list schedule ends at ch. 902.Channel numbers aren't the same for everyone. Every area gets a different set up.
Channel numbers aren't the same for everyone. Every area gets a different set up.
TCM HD is no where on the list either day.
TCM HD is no where on the list either day.Well that's all well and good, but just because his is 903, and yours stops at 902 doesn't mean you won't have it/can't have it/etc. Everyones listings are different, so it might just be on a different channel.
rickstone 11-20-09, 10:53 PM Why are we not getting HDNet Movies? I thought the deal was made last year for Comcast to carry both HDNet and HDNet Movies.
bicker1 11-21-09, 05:04 AM The deal was set up to allow Comcast to carry HDNet on "many" of its systems -- not "all". I actually went through HDNet's recent schedules trying to find something I wanted to watch. (I'm switching providers, and so it is a new channel I'll be getting.) Nothing. It's wasted bandwidth AFAIC, and so I can understand why Comcast wouldn't bother putting it on all of their systems.
BobColby 11-21-09, 02:23 PM The deal was set up to allow Comcast to carry HDNet on "many" of its systems -- not "all". I actually went through HDNet's recent schedules trying to find something I wanted to watch. (I'm switching providers, and so it is a new channel I'll be getting.) Nothing. It's wasted bandwidth AFAIC, and so I can understand why Comcast wouldn't bother putting it on all of their systems.
Back in 2003 or so, HD Net and the original PBS HD loop were the leading HD showcases, but the need for an HD showcase source has diminished as true-HD production becomes more and more the standard. Look at "HD Theatre" from Discovery, as the standard Discovery channels have increased their true-HD content, HDT has lost its identity and nowadays is mostly about cars (they should just move "Sunrise Earth" to the main Discovery channel and re-title HDT "Discovery Auto" or something similar).
I don't know about all those channels I'll be seeing next March/April, but even the laggard HD channels I get now (A&E, TBS, etc) are adding more HD (i.e., less stretched content) on a pretty regular basis. And remember how we used to complain about channel 2 when they dropped the "PBS HD Channel" for a mostly-SD simulcast? That's mostly HD now, too. HD is becoming the norm.
So there's less and less room for a "ooh, lookit that HD" specialty channel. Which is a bit sad - I don't know what anyone could air now that would recapture the awe I felt back in '03 when I'd see a well-done HD sunset or underwater shot.
Ferrari328 11-22-09, 10:38 AM Sorry if this have been covered but I lost all HD channels recently and speaking to Customer support, the "converter box" would fix that. When I got to comcast I was told No box since I'm on basic. I'm connected straight to the cable, no box, no cable card, no nothing. Would the converter box have got my HD channels back or a cable card? I don't think the converter box would work with my Sony hdd250s but a cablecard might? Any insights or (As I suspect) do I have to upgrade my service? Then I think I'm OTA only..
L Supreme 11-22-09, 10:54 AM Sorry if this have been covered but I lost all HD channels recently and speaking to Customer support, the "converter box" would fix that. When I got to comcast I was told No box since I'm on basic. I'm connected straight to the cable, no box, no cable card, no nothing. Would the converter box have got my HD channels back or a cable card? I don't think the converter box would work with my Sony hdd250s but a cablecard might? Any insights or (As I suspect) do I have to upgrade my service? Then I think I'm OTA only..
try rescanning your channels, the frequencies may have changed in your area.
Patsfan123 11-22-09, 11:02 AM I have 2 questions:
Q1) Right now I have 1 HD box and 1 HD DVR. The HD box is part of my package, and I am paying an "Add'l HDTV Outlet(s) $13.95" & "HD DVR Service $14.95" for that second box. So in total $29 for just 1 HD DVR.. If I replaced that HD box with another HD DVR, will the price change?
Q2) My promotion expires in 2 months... What are my options? This is what I have now: 24 Month Package With Agreement Includes:Comcast Digital Starter; Preferred, Music Choice, HBO, HBO Plex, STARZ!, STARZ! Plex, Interactive Program Guide, Comcast High-Speed Internet, Comcast Digital Voice Unlimited Local/ld Calling. @ $129.99.
Have any cities in the state gone through with the two step process of receiving all the new hi def channels we're supposed to be getting. If so, what cities? Thanks
bicker1 11-22-09, 11:15 AM We are in the middle of it now, so not "through with the two step process" yet.
We are in the middle of it now, so not "through with the two step process" yet.
Same here, I was just wondering what the channel line up will look like when its done
bicker1 11-22-09, 11:29 AM You mean which channels go onto which numbers?
If you're just wondering what channels will be added (and not what channels they're going onto), you received notification tacked onto the end of one of the bills (available online if you cannot find it). I posted the list that was on the notification tacked onto the end of my September (?) bill about six or seven pages ago.
Have any cities in the state gone through with the two step process of receiving all the new hi def channels we're supposed to be getting. If so, what cities? Thanks
My step 2 is 12/21 and Ill list some important additions:
771-775 HBO subchannels
776 MoreMax
777 ActionMax
779 ThrillerMax
785 Encore
789 Fox Business
817 NBA
822 NHL
843 CNN Headline
847 Weather
858 Comedy
871 HBO2
873-880 Starz and Showtime
884 TMC
900 ESPNUHD
901 MSNBCHD
This Tuesday:
788-Lifetime
795-CNBC
796-ESPN News
904-MGM825-Nick
834-E
836-Lifetime
That's a few of the additions
822 NHL HD,(among a few others also) thats what I'm looking for, thanks guys.
BobColby 11-22-09, 02:05 PM Just curious about something here. My community (Watertown) is on the March list, but I haven't received any notification yet (new bill just became available online). Have other March towns been notified yet, or is it too early? (I've checked my bills going back several months to be sure about this.)
Boston Litigator 11-22-09, 02:52 PM 822 nhl hd,(among a few others also) thats what i'm looking for, thanks guys.
+1
Have any cities in the state gone through with the two step process of receiving all the new hi def channels we're supposed to be getting. If so, what cities? Thanks
I've gone through it and now have over 100 HD channels available in Marlboro. There's a listing of which towns and the schedules if you search the thread.
sonicdoommario 11-22-09, 05:22 PM Got my DTA box installed....
Got TNT, TWC, FX, etc back....
What I'm most happy about is that I have TruTV back, which I have been missing since the summer of 2007...that means I can watch Cops and Wildest Police videos all I want now!
Back in 2007, I got a green screen on TruTV saying Comcast would be moving it to all digital or something, and it was similar to the WFXT blackout screen...
Also, with this DTA box, my non cable box TV goes up to channel 750, but it skips a LOT of channels in the process...
Wish I could get NFL Network though
Wally1912 11-22-09, 09:06 PM Here on the South Shore the following channels have been unavailable for most of the day today:
824 - DISNEY HD
826 - ABC FAM HD
832 - HGTV HD
837 - A&E HD
846 - UHD
854 - FOOD HD
862 - SYFY HD
866 - SCI HD
867 - TLC HD
I have confirmed they are missing in both Cohasset and Weymouth. Both residences have Digital Preferred level of service, one has Comcast Motorola box, one has CableCard.
The SD versions of these channels are all coming in fine, except, of course, UHD, of which there is no SD version.
Is anyone else having problems today with these channels in other Comcast towns?
Getting all of the above channels in East Bridgewater.
Wally1912 11-22-09, 09:44 PM Getting all of the above channels in East Bridgewater.
Thanks for checking.
I'll try the automated refresh signal from 1-800-COMCAST and see if that resolves the situation. If not, I'll see what tomorrow brings.
Here on the South Shore the following channels have been unavailable for most of the day today:
824 - DISNEY HD
826 - ABC FAM HD
832 - HGTV HD
837 - A&E HD
846 - UHD
854 - FOOD HD
862 - SYFY HD
866 - SCI HD
867 - TLC HD
I have confirmed they are missing in both Cohasset and Weymouth. Both residences have Digital Preferred level of service, one has Comcast Motorola box, one has CableCard.
The SD versions of these channels are all coming in fine, except, of course, UHD, of which there is no SD version.
Is anyone else having problems today with these channels in other Comcast towns?
Those have been fine today in Plymouth.
BSTNFAN 11-23-09, 01:20 PM Just curious about something here. My community (Watertown) is on the March list, but I haven't received any notification yet (new bill just became available online). Have other March towns been notified yet, or is it too early? (I've checked my bills going back several months to be sure about this.)
Chelmsford is on the March list and we received a notice in the mail about a month ago. It came on its own, not with the bill.
sonicdoommario 11-23-09, 03:32 PM FINALLY got my letter from Comcast....the day before the first round of HD Channels comes....Jeeze...
Well tomorrow the only noteworthy channel I'm getting is 825, which is Nick HD....cool....
But December 21 is the D-Day for Attleboro, where we get the much larger round of HD Channels....NHL Network is going to be added on 822....but that's where friggin' WFXT HD is supposed to be! Can't they scoot NHL Network HD to some other channel in case WFXT ever returns to HD here?
MLB Network HD is 818....where WLVI HD was...gr....
I mean, I hope they at least keep 804 and 807 open in case they ever bring back WBZ HD and WHDH HD...I better not see gardening channels take the place of 804 and 807....lol....
Ferrari328 11-23-09, 03:37 PM Did that, no go. I suspect that comcast is now encrypting everything.
/Peter
try rescanning your channels, the frequencies may have changed in your area.
FINALLY got my letter from Comcast....the day before the first round of HD Channels comes....Jeeze...
Well tomorrow the only noteworthy channel I'm getting is 825, which is Nick HD....cool....
But December 21 is the D-Day for Attleboro, where we get the much larger round of HD Channels....NHL Network is going to be added on 822....but that's where friggin' WFXT HD is supposed to be! Can't they scoot NHL Network HD to some other channel in case WFXT ever returns to HD here?
MLB Network HD is 818....where WLVI HD was...gr....
I mean, I hope they at least keep 804 and 807 open in case they ever bring back WBZ HD and WHDH HD...I better not see gardening channels take the place of 804 and 807....lol....Relax, WFXTHD is on 806.
sonicdoommario 11-23-09, 04:00 PM Relax, WFXTHD is on 806.
Yes, but you're in Plymouth County, which is considered the Boston DMA. Channel 806 here is WLNE HD...
The only open spot I could see for WFXT HD is 809, because I highly doubt the Attleboro Public Schools are going HD anytime soon.
Keep the faith. Besides who want a Rupert Murdock station anyway.
sonicdoommario 11-23-09, 04:22 PM Yep, all I can do right now, unless the pressure from FIOS increases on Comcast...
L Supreme 11-23-09, 04:22 PM Did that, no go. I suspect that comcast is now encrypting everything.
/Peter
Not to my knowledge, but I could be wrong.
Yep, all I can do right now, unless the pressure from FIOS increases on Comcast...
Wish I had FIOS as an option but I have no idea when it's coming to my town. It's a well kept secret. It sucks to see all these commercials on TV and no availability here.
Wish I had FIOS as an option but I have no idea when it's coming to my town. It's a well kept secret.
Let's just say after talking to some Verizon workers that you shouldn't hold your breath. There's not really even a hard timeline to start pulling fiber through the streets of E.B. for Fios.
sonicdoommario 11-23-09, 07:17 PM Well, I heard that FIOS work here in Attleboro was paused. I don't know if I should be happy if I see random Verizon trucks working on telephone poles or not....
Let's just say after talking to some Verizon workers that you shouldn't hold your breath. There's not really even a hard timeline to start pulling fiber through the streets of E.B. for Fios.
Bah humbug!
sonicdoommario 11-24-09, 02:59 AM Wow, so the HD Channels do appear overnight...watching George Lopez in HD on Nick! Never imagined what that show would look like in HD...
Nick HD is the only noteworthy HD channel for me in the first round, and I'm looking forward to TruTV HD/TWC HD next month
Stations are up and running in E.B.
nssteve 11-24-09, 08:40 AM When will Reading receive the new HD channels? Thanks
When will Reading receive the new HD channels? Thanks
I got my notification on monthly bill.
Does anyone know the process Comcast goes through in choosing HD channels? I got my update here in Attleboro and do we really need Lifetime, Lifetime for Men, the Bio channel where they show the same crap over and over, MGM crappy movie channel, and more Cartoon channels in HD. Do little kids even know difference of cartoons in HD. We already have enough HD channels that are just garbabge why cant they add some good ones like Military, History Int, Speed, and Boston channels. Second wave has better channels coming in HD but still some good channels were not chosen. Wish they had packages where you could pick they HD channels you want.
Gt1racer 11-24-09, 11:14 AM Does anyone know the process Comcast goes through in choosing HD channels? I got my update here in Attleboro and do we really need Lifetime, Lifetime for Men, the Bio channel where they show the same crap over and over, MGM crappy movie channel, and more Cartoon channels in HD. Do little kids even know difference of cartoons in HD. We already have enough HD channels that are just garbabge why cant they add some good ones like Military, History Int, Speed, and Boston channels. Second wave has better channels coming in HD but still some good channels were not chosen. Wish they had packages where you could pick they HD channels you want.
My opinion on the hd adds are they might go from lowest HD requests 1st wave, 2nd wave moderate/high request and 3rd wave (Wasteful Addition) HD adds.
So i noticed from my pal in Attleboro that TWC HD will be in that 2nd wave Dec 21st and like worthless channels Jan 5th which tends me to believe Comcast is cherry picking which channels to add without going from high/low requests they have from the cities/towns customers.
Also from this patten for example Fall River is slated to get the 1st wave done on 3/11/10 (which might change to around 3/17 - 3/25 due to the sluggish changeover pace) which would mean for the 2nd wave to come before or after April 15 and the 3rd and final wave to occur on or before May 17th.
so far no bill saying any changes yet, we in fall river might not get that chance until either February or March itself.
In the general scheme of things, it probably doesn't really matter what channels they choose since eventually they will all probably go to HD anyway. Anyways I already will have the channels I want after the 12/21 additions.
Got 1st round of HD adds in Easton 11/24. Included BioHD ,E-HD,Spike HD, CNBC-HD and Bravo-HD .About 10 inall.
mrslappy 11-25-09, 12:45 AM In Milford and have had a bunch of HD channels added, but no guide data despite restarting the cable box/TiVo. Do I just need to wait for this to catch up or is there something I am supposed to do?
Thanks.
Just wait for it to catch up. When I got MLB Network, I noticed it at like 2AM. There was no guide data, by the time I had woken up, it was all there and good to go.
mrslappy 11-25-09, 10:07 AM Just wait for it to catch up. When I got MLB Network, I noticed it at like 2AM. There was no guide data, by the time I had woken up, it was all there and good to go.
Thanks, although I've had the channels for a week or so now and much of the data is still "to be announced."
I have all the new HD channels, but some problems with the guide data. For example, channels 900-902 don't show any data when browsing the listings, but if I do a search by name, I can find shows on those channels.
Gt1racer 11-25-09, 11:30 AM just give it some time, 2-6hrs the guide data should be fixed by then, i remember in November 2007 when fall river got FX and FNC it took about 4hrs to get the data fixed.
Thanks, although I've had the channels for a week or so now and much of the data is still "to be announced."
Oh well that's a bit different. I guess it's possible that you weren't "supposed" to get the channels yet. The other example I have also revolves around MLB Network. MLB Network (SD) was scheduled to go live on January 1st of 2008. But I first got it like two or three months prior to that, and they were just airing old World Series highlight videos, and some "Inside the Moments" stuff, but the entire time it never had an on screen guide. Only when the channel went "live" did it get the guide.
So, give it some time. If it doesn't appear soon, call Comcast and have them send the refresh signal.
In Milford and have had a bunch of HD channels added, but no guide data despite restarting the cable box/TiVo. Do I just need to wait for this to catch up or is there something I am supposed to do?
Thanks.
Do you have the Comcast DVR with Tivo guide? If so it seems that guide usually has some issues with show info not populating for at least a few days after new channels go live. Just another perk about that guide. :D FYI, swapping the box won't help, it's on the server side.
I have all the new HD channels, but some problems with the guide data. For example, channels 900-902 don't show any data when browsing the listings, but if I do a search by name, I can find shows on those channels.
What stations would they be?
What stations would they be?
900 is ESPNUHD, one of the others is MSNBCHD, can't recall the 3rd. I see even if I go to fancast.com to look at the listings there, those channels don't show up either.
lvillalt 11-26-09, 09:29 AM Not to my knowledge, but I could be wrong.
Tend to agree with previous poster. ALL HD's including locals give me the message that my Panny Viera presents for encrypted channels. All I get is downconverts in the 200 range (I have grandfathered analog in Burlington...)
sonicdoommario 11-26-09, 07:40 PM Hey, quick question about significantly viewed list.
Since I live in Bristol County and all Boston stations (except WFXT) are on our significantly viewed list, does that mean cable providers are required to provide us these TV stations one way or another? Or does that mean they simply have a right to provide us these stations?
But satellite providers here do not provide us Boston channels, which makes me think that it's only optional and not required. Does it only affect cable providers or something?
Ferrari328 11-27-09, 08:36 AM Do you have a cable card? I suspect that you do since that's the only way to get to the 200 range..
Tend to agree with previous poster. ALL HD's including locals give me the message that my Panny Viera presents for encrypted channels. All I get is downconverts in the 200 range (I have grandfathered analog in Burlington...)
Any updates on when the remote DVR scheduling is supposed to be working? When I go to the link (http://www.comcast.net/mydvr/) plug in my zip code and select digital cable, the check for availability is successful. But when I try to activate, it says, "Sorry, unavailable". :confused:
The bottom line is Comcast is holding out Bristol County of Boston HD stations on their own not because some regulation. If they are not putting the Boston stations in HD because the programming is similiar to Providence channels and Providence is Bristol Countys DMA than they have a flawed argument since they have Channel 5 Boston in HD. I dont see why if they have Channel 5 in HD but they cant add 4,7, and Fox 25 in HD also. Then we get the list of all these new HD channels coming and they still wont give us Boston stations in HD. I would rather have them in HD than some of the garbage HD channels they are adding. Bottom line if you want Boston locals in HD switch to Fios if you can because Comcast will not add them.
L Supreme 11-27-09, 11:19 AM Any updates on when the remote DVR scheduling is supposed to be working? When I go to the link (http://www.comcast.net/mydvr/) plug in my zip code and select digital cable, the check for availability is successful. But when I try to activate, it says, "Sorry, unavailable". :confused:
not yet. I'll let you know later when it will be available.
not yet. I'll let you know later when it will be available.
The remote dvr scheduling is part of the A28 iGuide update and from what I can gather things are not going well. If you search this forum for A28 + Comcast you get nothing but old postings. It seems like the rollout has been delayed, no one is talking about actually having it yet.
-Ken
Look for it early next year if things go well.
bicker1 11-28-09, 06:05 AM The bottom line is Comcast is holding out Bristol County of Boston HD stations on their own not because some regulation.They're complying with the laws of physics: The regulations require that they provide Providence channels, no matter how much you may try to deny it. And so beyond that, they have only a certain amount of bandwidth for other services, and many of your neighbors will punish them if they don't start offering more HD cable channels like DirecTV, Dish Network and FiOS do. There are evidently more people who care about more HD cable channels than getting Boston dupes of over-the-air broadcast channels.
I think if you ask most people in Bristol County they would prefer Boston locals in HD and Providence locals in standard def. You are correct in programs being similiar but none of Providence news stations are in HD, but all Boston ones are. Thats what people want HD bottom line. Fios offers both Providence and Boston locals in HD. Comcast just freed up a ton of bandwith and could easily have added the Boston CBS, NBC, WSBK,and FOX in HD. If you look at the list of new HD channels most people would rather have these stations in HD than some of the new ones on the list.
bicker1 11-28-09, 02:33 PM I think if you ask most people in Bristol County they would prefer Boston locals in HD and Providence locals in standard def.That is not a choice that is permitted by law.
The choice that is allowed, by law, is between
(1) Both Providence and Boston locals in HD, and
(2) The following channels in HD (for example): Travel Channel HD, Lifetime Movie Network HD, QVC HD, Disney XD HD, Bravo HD, CNBC HD, ESPNews HD, Biography HD, Planet Green HD, MGM HD, Nick HD, E! HD, Lifetime HD, Spike TV HD, RLTV, Reelz, G4 HD, Style HD, Fox Business HD, Hallmark Movie HD, Fuse HD, IFC HD, WE HD, TV One HD, CNN Headline News HD, The Weather Channel HD, Comedy Central HD, CMT HD, MSNBC HD, TruTV HD, Turner Classic Movies HD.
Folks can claim that more people in Bristol County would reward Comcast for providing (1) instead of (2) -- folks can claim whatever they wish -- but I wouldn't believe that, not for one minute.
Thats what people want HD bottom line.Exactly. See the list I posted under (2), above.
sonicdoommario 11-28-09, 04:09 PM I don't know if the bandwidth process is as simple as swapping one channel out and replacing it with another to cancel it out, and I'm not going to disect that list of HD channels, but seriously, I don't think we need HD channels such as ESPN News HD. Don't they have ESPN and ESPN2 already, where we can see SportsCenter, Baseball Tonight, etc?
And sometimes, if you watch the NFL at all, the Patriots are in Foxboro, which is in Norfolk County, which is in the Boston DMA. Now, sometimes, because of NFL broadcasting rules (and the Patriots are dominantly on CBS), sometimes the FOX scheduling is tweaked up. Sometimes, this means that WFXT and WNAC, although the former is the Patriots primary market and the latter is their secondary market, may air different games. Folks in Bristol County, however, can only pick one of them up in HD, while the other had to be picked up in SD (since they are airing different games WNAC cannot intervene and blackout WFXT in Bristol County). However WFXT seems like the least likely to return in HD to Bristol County because of the dirtbags over at WNAC.
I do believe one day we will get them back in HD if/whenever Comcast has even more bandwidth to toy with. I mean, they're running out of HD channels to add right? Even after this big wave of HD Channels being added, I possibly don't know what could be left....
bicker1 11-28-09, 05:35 PM I don't know if the bandwidth process is as simple as swapping one channel out and replacing it with another to cancel it out,Actually, the math works out even worse for the direction you would rather they go: As far as I know, they never put three OTA HDs on the same QAM, while they do often put three cable network HDs on the same QAM. So figure that, on average, they can provide 6 cable network HDs for every 5 OTA HDs.
and I'm not going to disect that list of HD channels,And you shouldn't because your own personal preferences regarding the value of cable channels is not what's at issue: The question is what drives folks to subscribe; what drives folks to switch to a different provider.
but seriously, I don't think we need HD channels such as ESPN News HD.Folks who insist on looking at the issue through the lens of their own personal preferences will never come to understand the reality of the situation, because the reality of the situation is shaped by market forces, not any one person's personal preferences.
<snipped stuff that reflected solely your own personal preferences>
I mean, they're running out of HD channels to add right? Even after this big wave of HD Channels being added, I possibly don't know what could be left....That's a very good question for you to ask. I'm happy to help you understand: BBC America, BET, C-SPAN, C-SPAN2, C-SPAN3, Cars.TV, Centric, Cooking, Comedy.TV, Crime & Investigation, ES.TV, EWTN, Fashion TV, Fox College Sports, Fox Movie Channel, Fox Soccer Channel, Fox Sports in Espanol, Gospel Music Channel, HDNet, HDNet Movies, History International, HLN, Investigation Discovery, Logo, Mav TV, MyDestination.TV, National Geo Wild, OWN, Outdoor, Ovation, Oxygen, Pets.TV, Recipe.TV, Reelz, Shorts, Smithsonian, Sundance, TBN, TV One, Wealth TV, WGN America, World Fishing Network. Also, Havoc, IFC, Africa, Aqua Kids, BBN, Black Television News, Chiller, ComedyNet, Gol, qubo, ION Life, Italian American, MTV2, SI TV, Ski Channel, Sleuth, Soundtrack Channel, 29HD, Univision, The Window Channel.
And remember: It matters not at all whether any one of us think any of these channels are worthwhile. What matters is how much one channel safeguards subscribership more than another channel.
sonicdoommario 11-28-09, 06:00 PM I'll be completely honest here. I've only heard of only a few channels in that list you provided. Re-reading that list, some of those channels just seem completely goofy. And I don't know if that was serious/sarcastic. :P But demand doesn't seem high for those channels....I'd imagine....
And since you seem to be good at this crap, may I ask you a question about significantly viewed lists?
All of the Boston channels except WFXT/WGBH are on Bristol County's significantly viewed list. Even though we are outside of the Boston DMA, does that mean cable providers are required to carry these stations for us (and Comcast is choosing to do it in SD), or does that mean they're optional? I mean, I've heard that Boston TV can be viewed from the Berkshires, but counties out west such as Berkshire/Hampden/etc do not have any Boston stations included in their significantly viewed list.
My problem with my above question is that if it only reflects cable providers or not, because we know that satellite customers in Bristol County are unable to receive Boston channels.
bicker1 11-28-09, 06:27 PM I'll be completely honest here. I've only heard of only a few channels in that list you provided. Re-reading that list, some of those channels just seem completely goofy.I can assure you that there is someone out there who thinks what you want (the duplicates) seems "completely goofy".
And I don't know if that was serious/sarcastic.Serious.
But demand doesn't seem high for those channels....I'd imagine....But they actually have research which helps them know. Also: Note that one thing I've been complaining about for years is how many subscribers have been so inanely fixated on the number of HD channels, how many cable networks offered, with little regard to whether they are actually going to watch those networks. DirecTV essentially built their business over the last few years almost exclusively on the basis of the number of different channels, with very little regard for what those channels were. That's life. It's reality. We have to live with it even if we don't like it.
And since you seem to be good at this crap, may I ask you a question about significantly viewed lists?No. It isn't something I'm interested in discussing.
I'll be completely honest here. I've only heard of only a few channels in that list you provided. Re-reading that list, some of those channels just seem completely goofy. And I don't know if that was serious/sarcastic. :P But demand doesn't seem high for those channels....I'd imagine....
And since you seem to be good at this crap, may I ask you a question about significantly viewed lists?
All of the Boston channels except WFXT/WGBH are on Bristol County's significantly viewed list. Even though we are outside of the Boston DMA, does that mean cable providers are required to carry these stations for us (and Comcast is choosing to do it in SD), or does that mean they're optional? I mean, I've heard that Boston TV can be viewed from the Berkshires, but counties out west such as Berkshire/Hampden/etc do not have any Boston stations included in their significantly viewed list.
My problem with my above question is that if it only reflects cable providers or not, because we know that satellite customers in Bristol County are unable to receive Boston channels.
All this discussion is pointless. Please go out and buy a $20 antenna and get the boston digital HD channels Off the air. End of problem.
-Ken
bicker1 11-28-09, 06:49 PM +1
sonicdoommario 11-28-09, 09:11 PM There really are channels about windows, pets, and cars?
Jeeze, the FCC must have their hands full with some of that stuff...
mrslappy 11-28-09, 11:31 PM Oh well that's a bit different. I guess it's possible that you weren't "supposed" to get the channels yet. The other example I have also revolves around MLB Network. MLB Network (SD) was scheduled to go live on January 1st of 2008. But I first got it like two or three months prior to that, and they were just airing old World Series highlight videos, and some "Inside the Moments" stuff, but the entire time it never had an on screen guide. Only when the channel went "live" did it get the guide.
So, give it some time. If it doesn't appear soon, call Comcast and have them send the refresh signal.
Thanks. The same problem is showing up on both my TiVo w/cable card and Comcast box, so I guess I have to call them as much as I am loathe to do so. I just fear getting the typically moronic customer service person that I've always spoken with when I call who is going to want to "send a tech out."
Thanks. The same problem is showing up on both my TiVo w/cable card and Comcast box, so I guess I have to call them as much as I am loathe to do so. I just fear getting the typically moronic customer service person that I've always spoken with when I call who is going to want to "send a tech out."
Every time I've called their first suggestion is always a refresh signal. So yours likely would be to, if that does end up failing, then it may just be a faulty box. You can avoid the tech by just going to your local customer service center and exchanging it, or a tech can come out and see if every things okay and then give you a new box.
bicker1 11-29-09, 05:05 AM My understanding is that The Window Channel is very much like how HD Theater was at the beginning... you can still see shows like Sunrise Earth... it sounds like that's the kind of programming that will be on the The Window Channel.
I bet they'll change their name before they launch.
Again, it isn't ours to say whether there is should or shouldn't be a audience for such a channel: There either is or is not. It's a reflection of reality, not our personal preferences. And that reality, whether some folks will value having that channel over having a second affiliate from the same network, will govern whether that channel gets an empty discretionary slot in the line-up.
sonicdoommario 11-29-09, 06:25 AM Oh, well that makes some sort of sense now.
As I said, one day there will be enough wealth to share for all audiences....804 and 807 just can't sit here empty forever.
bicker1 11-29-09, 06:55 AM Just a clarifying note about virtual channels and "sitting empty". You may know this, but in case not: Please do note that just because there is no channel 804 or 807 on your system that there is necessarily some unused bandwidth corresponding to those numbers. Nothing could be further from the truth. Cable television systems generally have only 117, 136 or 158 channels (that's from memory... I might be one or two off, for each of those numbers) -- no cable system really has 1000 full channels worth of bandwidth. What cable television -- and satellite -- systems do is map virtual channel numbers, like "423" or "601" or "803" to physical QAM frequency slots. For example, channels 601 and 602 could be splitting QAM 89. (The ability to put multiple channels on the same QAM frequency accounts for why you might have more than 158 channels total.)
Every time I've called their first suggestion is always a refresh signal. So yours likely would be to, if that does end up failing, then it may just be a faulty box. You can avoid the tech by just going to your local customer service center and exchanging it, or a tech can come out and see if every things okay and then give you a new box.
Or it could be the more likely cause of the Tivo/Tribune guide servers not being updated correctly with new channels & their info. If most of the box's guide info is correct there's nothing you're going to do locally to get the couple extra channels' info to come in. It's a continuous stream of info, the new channels are just missing from that stream.
Tegeril 11-29-09, 04:46 PM I'm seeing Spike HD in my Windows Media Center guide lineup (Medford, MA), but the cablecards claim no signal (not the subscription error). A sign of things to come or should I already be able to tune this? I know it wasn't here a week ago.
sonicdoommario 11-29-09, 04:58 PM Just a clarifying note about virtual channels and "sitting empty". You may know this, but in case not: Please do note that just because there is no channel 804 or 807 on your system that there is necessarily some unused bandwidth corresponding to those numbers. Nothing could be further from the truth. Cable television systems generally have only 117, 136 or 158 channels (that's from memory... I might be one or two off, for each of those numbers) -- no cable system really has 1000 full channels worth of bandwidth. What cable television -- and satellite -- systems do is map virtual channel numbers, like "423" or "601" or "803" to physical QAM frequency slots. For example, channels 601 and 602 could be splitting QAM 89. (The ability to put multiple channels on the same QAM frequency accounts for why you might have more than 158 channels total.)
Back when we had WFXT HD, it was 822. Come December, channel 822 will occupy NHL Network HD. What would the case be for that?
lvillalt 11-29-09, 09:57 PM Do you have a cable card? I suspect that you do since that's the only way to get to the 200 range..
No. Cable straight to my Panny Viera's QAM tuner. The channels are SD digital clear QAM downconverts (205-1 is ABC, 204-1 CBS...etc.) There are also NTSC analogs at 4, 5, etc. Sorry about lack of precision before.
My question. Are the local HD signals gone for good from the clear QAM feed?
I really do not care for any of the other channels, only reason I've been paying for the lifeline cable is for the HD's there. Should I be looking for an ATSC receiver with HDMI now? (I know, flirting with offtopic there...)
bicker1 11-30-09, 05:05 AM Back when we had WFXT HD, it was 822. Come December, channel 822 will occupy NHL Network HD. What would the case be for that?The point is that the number "822" is just a number -- it doesn't actually correspond to any specific physical frequency. I suppose someone might prefer that they never reuse a number for something once it has been used for something else. That is absolute no problem, until they run out of numbers, and it still has nothing to do with any specific physical frequency. They decided not to apply that standard though. No one does, as far as I know.
Regarding why, specifically, they'd use the number "822" for NHL HD... What's on 821? What's on 823? That will probably matter more than anything else. However, again, there is no reason to believe that NHL HD is actually any where near whatever is on channel 821 or 823. As a matter of fact, the most likely scenario is that it is not, since whatever is on 821 and 823 is probably three-muxed or two-muxed with another channel, already, and NHL HD, being added, is probably three-muxed or two-muxed with some other new channels.
sonicdoommario 11-30-09, 05:20 AM Here's a snippet of the TV channels I receive (800 and up) for my city.
800 - HDPPV
802 - WGBH HD
803 - IONHD
805 - WCVB HD
806 - WLNE HD
810 - WJAR HD
811 - WNAC HD
812 - WPRI HD
813 - WLWC HD
818 - MLB HD
819 - WSBE HD
821 - NGC HD
823 - DSC HD
824 - Disney HD
825 - NICK HD
826 -ABC Family HD
I only bolded Nick HD because it was the only recent channel added in that list I gave you. What's NGC - National Geographic or something? I'd assume DSC is Discovery Channel.
My question. Are the local HD signals gone for good from the clear QAM feed?
I'm also looking for an answer to this question. I thought the SD-only was a temporary mistake while the lineup was reshuffled, but its been a couple weeks now since the local HDs disappeared from clear QAM. Isn't it an FCC reg that the cable company has to send these channels in the clear, or is that no longer the case?
I've been avoiding digging out my antenna for OTA HD, but with the Pats game tonight I guess I'll have to. :mad:
roachxp 11-30-09, 10:40 AM My local HD are still open QAM maybe it differs by town.
I didn't even know there were HD in the 700's and 900's till last night. Comcast has no guide data for thoses channels.
djbrown13 11-30-09, 11:22 AM What's NGC - National Geographic or something? I'd assume DSC is Discovery Channel.
Wouldn't it be easier and much faster to simply tune to that channel to see what it is? Or just google it?
Gt1racer 11-30-09, 11:28 AM Did anyone see the Soul Train Awards last night on Centric? (channel 274 down where i live) i loved it but i would of rather seen it on BET.
The thing i know about is Fall River's System Blocked BET for more language oriented channels (Portuguese) is their anyway to bring this up to my local officials to bring this channel back or should i notify Comcast?
Many people have asked to bring Black Entertainment Television back to Fall River but it's still missing.
I contacted BET so i hope there is a solution to this problem.
lvillalt 11-30-09, 11:57 AM I'm also looking for an answer to this question. I thought the SD-only was a temporary mistake while the lineup was reshuffled, but its been a couple weeks now since the local HDs disappeared from clear QAM. Isn't it an FCC reg that the cable company has to send these channels in the clear, or is that no longer the case?
I've been avoiding digging out my antenna for OTA HD, but with the Pats game tonight I guess I'll have to. :mad:
I had a lengthy 'chat' with a comcast live chat person last night. They would delay 5-10 minutes every time I asked the question...
They're having a 'level 2' tech come out to check the cable, but the 'chat' person said that when the digital transition is done some of the channels (meaning the local network channels) in HD will not be accessible. But I could upgrade to a higher level of service to get them...
I'll wait to see what the level-2 tech says. It could be a problem in my local feed. But there may be a chance that people with the 'cable straight to TV' analog cable will not get HD signals, just SD digital downconverts.
number9 11-30-09, 12:40 PM No. Cable straight to my Panny Viera's QAM tuner.
My Panny lost the HD's a few times during the analog transition.
Just try rescanning, it always worked for me in Milford.
I'll wait to see what the level-2 tech says. It could be a problem in my local feed. But there may be a chance that people with the 'cable straight to TV' analog cable will not get HD signals, just SD digital downconverts.
Thanks, I'm interested to hear what happens. I've rescanned a few times and still no joy. Comcast reassigns the frequencies every once in a while, but I've always been able to find those locals in HD up in the weird 82-12ish channel numbers. Now every time I manually flip through there I either find a few basic cable channels in SD or nothing at all.
I have the bare-bones $8/month Comcast service, and I use that instead of OTA because I used to get spotty reception on a few stations before the OTA digital changeover. (Maybe it is better now, I haven't checked yet.) I'll upgrade to a better antenna solution before I shell out an extra $50+/month on the next tier I'd need to get for HD cable.
I'm in Cambridge, BTW.
Comcast is opening up 45 Analog channels. That is 90 HD channels if 2 per QAM channnel. That is 135 channels if 3 per QAM channel.Know that there will probably be some SD adds which are 1o channels per QAM channel.
Elevatorguy 12-01-09, 06:39 AM Thanks, although I've had the channels for a week or so now and much of the data is still "to be announced."
Restart/refresh your box.
Elevatorguy 12-01-09, 06:43 AM Any updates on when the remote DVR scheduling is supposed to be working? When I go to the link (http://www.comcast.net/mydvr/) plug in my zip code and select digital cable, the check for availability is successful. But when I try to activate, it says, "Sorry, unavailable". :confused:
It works for me with the TiVo software running on the Comcast/Motorola DCX box.
Amnesia 12-02-09, 09:26 AM OK, I got all the new HD channels in Cambridge. It's weird---the last round messed up my TiVo for the broadcast channels, but this time I didn't even get the TiVo announcement that there were new channels---I went into the Settings/Channels and there they were.
Still no program information, but hopefully that will come over the course of the day.
Amnesia, I assume you have a cable card in your Tivo? I checked last night and I still have but no clear QAM HD. Unfortunately, my TV's scan doesn't filter out encrypted channels, so I have to flip through like 200 digital channels manually to be sure. Takes a long time.
lvillalt 12-02-09, 10:50 AM My Panny lost the HD's a few times during the analog transition.
Just try rescanning, it always worked for me in Milford.
Well. No HD's. The level 2 tech came out, said that all digital channels will get encrypted come January, that I should get a DTA. (I had gotten the DTA letter before.) Call the Comcast office, the say that DTA's are for people with standard cable, not basic. That analog channels 2-23 will be always available... and that I could upgrade to higher level of service and get an HD box...
This is fair, as my level of service is designed for people with analog TV's. I will be getting an OTA box to supplement my analog signal, for now. But like I told the Customer service person, I do not need or want any more channels, just the HD. I currently have my internet and phone through V.... F... So I told the person, I'm happy with my internet and phone, and I stayed with Comcast because I was happy with the service they provided. If I'm no longer satisfied with them, why should I move everything else over to them.... Rant over.
Unlike everyone else in this forum, I really do not want more channels, just the networks in HD..
Amnesia 12-02-09, 11:25 AM Amnesia, I assume you have a cable card in your Tivo? Two cable cards.
I also have a Comcast DVR and I checked there first and saw the new channels. Then I went to my TiVo and was surprised that I didn't get a "you have new channels" message. I was planning on scanning, but before I did, I decided to go look at the channel list and sure enough, they were there (but unchecked).
Well. No HD's. The level 2 tech came out, said that all digital channels will get encrypted come January, that I should get a DTA. (I had gotten the DTA letter before.) Call the Comcast office, the say that DTA's are for people with standard cable, not basic. That analog channels 2-23 will be always available... and that I could upgrade to higher level of service and get an HD box...
This is fair, as my level of service is designed for people with analog TV's. I will be getting an OTA box to supplement my analog signal, for now. But like I told the Customer service person, I do not need or want any more channels, just the HD. I currently have my internet and phone through V.... F... So I told the person, I'm happy with my internet and phone, and I stayed with Comcast because I was happy with the service they provided. If I'm no longer satisfied with them, why should I move everything else over to them.... Rant over.
Unlike everyone else in this forum, I really do not want more channels, just the networks in HD..
You can get the networks in HD on your QAM tuner with Fios. ;)
Unlike everyone else in this forum, I really do not want more channels, just the networks in HD..
You are not alone in this. Even though I received some standard cable channels in the clear in SD on my $8 service, I rarely watched anything except the HD locals.
It is not worth it to me to pay 6+ times as much per month to get a ton of channels that I'll never watch. It looks like OTA is my only option for HD at this point. I'll keep paying the $8/month to Comcast because ANY cable TV service with Comcast internet qualifies for a $10/month discount. :rolleyes:
Edit: Does Fios have anything comparable to Comcast's $8 tier? (Fios isn't currently available where I live, but I'd keep a closer eye on its availability if they did.)
bicker1 12-02-09, 12:59 PM As far as I could tell, FiOS has a $30 plan, but not a $8-$15 plan, like Comcast has.
rickstone 12-02-09, 02:12 PM OK, I got all the new HD channels in Cambridge. It's weird---the last round messed up my TiVo for the broadcast channels, but this time I didn't even get the TiVo announcement that there were new channels---I went into the Settings/Channels and there they were.
Still no program information, but hopefully that will come over the course of the day.
No new channels in Boston on my Comcast Tivo, as of now.
BSTNFAN 12-02-09, 02:47 PM Well. No HD's. The level 2 tech came out, said that all digital channels will get encrypted come January, that I should get a DTA. (I had gotten the DTA letter before.) Call the Comcast office, the say that DTA's are for people with standard cable, not basic. That analog channels 2-23 will be always available... and that I could upgrade to higher level of service and get an HD box...
This is fair, as my level of service is designed for people with analog TV's. I will be getting an OTA box to supplement my analog signal, for now. But like I told the Customer service person, I do not need or want any more channels, just the HD. I currently have my internet and phone through V.... F... So I told the person, I'm happy with my internet and phone, and I stayed with Comcast because I was happy with the service they provided. If I'm no longer satisfied with them, why should I move everything else over to them.... Rant over.
Unlike everyone else in this forum, I really do not want more channels, just the networks in HD..
Comcast's own FAQ states that we should continue to receive local HDs with a QAM tuner. It even gives instructions on how to wire a splitter and A/B switch if you only have one RF input.
Ferrari328 12-02-09, 02:50 PM I agre with the rest of you, just want the basics in HD. How come you guys only pay $8? I used to do that but it has over the years crept up to $13... FIOS have a $12 package with the basic channels, kind of hard to find on the webpage but it's there. I suspect it's analog only, but this is just guesswork but they do say that you need a box for anything digital.
lvillalt 12-02-09, 03:19 PM Comcast's own FAQ states that we should continue to receive local HDs with a QAM tuner. It even gives instructions on how to wire a splitter and A/B switch if you only have one RF input.
No such luck were I live. A Customer Service Rep from my local office told me the "channels 2-23 will continue to be available" line. The tech that came over, (sent by the Comcast Chat support person) said that starting in January all digital stuff will be encrypted (and require a DTA); and no amount of rescanning turns out anything but SD downconverts of the signals in digital, besides the 2-23 in analog.
The Comcast Chat Rep only said that "your local broadcast channels are already available in digital", and only after my specifying "HD" did they say "some of the HD channels may not be available after the digital transition"
I am not giving up just yet, as there is still the chance that somebody messed up, and there will be HD of the networks... But I've already ordered an ATSC box with HDMI out...
bicker1 12-02-09, 03:31 PM FIOS have a $12 package with the basic channels, kind of hard to find on the webpage but it's there. I suspect it's analog only, but this is just guesswork but they do say that you need a box for anything digital.FiOS doesn't provide any channels via analog service. If they have a limited basic service, it's all digital. I suspect you can tune them in with your own QAM tuner, but you'll need a box for analog televisions.
I cannot find any FiOS TV plans lower than $39.99 per month.
BSTNFAN 12-02-09, 03:50 PM No such luck were I live. A Customer Service Rep from my local office told me the "channels 2-23 will continue to be available" line. The tech that came over, (sent by the Comcast Chat support person) said that starting in January all digital stuff will be encrypted (and require a DTA); and no amount of rescanning turns out anything but SD downconverts of the signals in digital, besides the 2-23 in analog.
The Comcast Chat Rep only said that "your local broadcast channels are already available in digital", and only after my specifying "HD" did they say "some of the HD channels may not be available after the digital transition"
I am not giving up just yet, as there is still the chance that somebody messed up, and there will be HD of the networks... But I've already ordered an ATSC box with HDMI out...
I don't doubt what you were told, but I think somebody messed up and the CS Rep just doesn't understand the issue and is parroting a response.
Here is what is posted at digitalnow.comcast.com/FAQs (linked to from comcast.com):
28. If I currently have Comcast Cable service and I receive broadcast high-definition (HD) channels, how will this be affected by using a digital adapter?
The digital adapter does not support HD signals. Comcast offers HD set top boxes for a monthly service fee, which provides access to over 1,000 HD choices. If you wish to keep access to broadcast HD channels, you can continue to receive the Limited Basic channels (including broadcast HD) without Comcast equipment; however, Expanded Basic channels or higher channel tiers would not be accessible.
As another alternative, some HD television sets have multiple RF inputs and in this case, you could use a splitter on the incoming cable feed. Detailed instructions for setting this up can be found here.
29. How do I connect a digital adapter (DTA) to my high-definition television (HDTV) so I can continue receiving broadcast HD channels?
To continue receiving broadcast HD channels with a feed directly to your HDTV, you will need:
DTA
Splitter
Coaxial cable (x5)
A/B switch
To install:
Connect one end of a coaxial cable at the wall
Connect the other end of that coaxial cable to the IN of a splitter
Connect a coaxial wire to the OUT of the splitter and to the IN of an A/B switch
Connect a coaxial wire to the OUT of the splitter and to the IN of the DTA
Connect a coaxial wire to the OUT of the DTA and to the IN of an A/B switch
Connect a coaxial wire to the OUT of the A/B switch and to the IN of the television
To watch Limited Basic or broadcast HD channels, set the switch for the A/B Switch to the correct setting (for example ‘B’). To watch any Expanded Basic/Starter channels in digital format, set the switch for the A/B Switch to the correct setting (for example ‘A’).
*Please note: Some HDTVs may have two (2) RF inputs. If your HDTV has two RF inputs, you have the option of taking the output connections from the splitter and connecting them directly to the RF inputs of your TV, without using an A/B switch. You will need to select alternate inputs (RF 1 or RF 2) on your TV to switch between Limited Basic/Broadcast HD or Starter/Expanded Basic channels.
I just got off a live chat with a comcast rep (not nearly as painful an experience as I was expecting), and he claimed a DTA box will solve all my woes.
BSTNFAN, if you'd posted that earlier it would've saved me some time on the chat! (I didn't know anything about the DTA boxes.)
Will I only be able to change channels using the DTA? My HTPC with a QAM tuner isn't going to like that :(
BSTNFAN 12-02-09, 04:46 PM I just got off a live chat with a comcast rep (not nearly as painful an experience as I was expecting), and he claimed a DTA box will solve all my woes.
BSTNFAN, if you'd posted that earlier it would've saved me some time on the chat! (I didn't know anything about the DTA boxes.)
Will I only be able to change channels using the DTA? My HTPC with a QAM tuner isn't going to like that :(
The DTA will act the way that VCRs used to. You will change the channel with the DTA and it will output on analog Channel 3 (or 4, if necessary). The DTAs have no HD capability, so without a workaround the local HDs are lost.
The DTAs have no HD capability, so without a workaround the local HDs are lost.
The rep that I chatted with claims the DTA is HD:
ME > Did Comcast intentionally remove the clear QAM local HD channels?
REP > Comcast did not intentionally remove the clear QAM. Some changes of the signal transitions occurred just this few weeks. That is why Comcast provides actions for the benefits of the customers and still receive channels. It is by providing customers a FREE DTA.
REP > DTa is used for your TV to access the channels that were lost or affected of the Digital Transition.
ME > The DTA converts the digital cable signal to an analog signal, is that correct?
REP > Yes.
ME > Will the DTA give me the local channels in HD with my basic cable plan?
REP > Yes. It will let you access the local HD channels.
ME > I'm a bit confused because I have a digital QAM tuner in my TV. Why can't I just use that, like I used to?
REP > It is because the channels you are trying to access is affected with the DIgital Migration.
Clearly he is slinging some BS: "That is why Comcast provides actions for the benefits of the customers and still receive channels." WTF? But it sounds like the DTA will tune in the local HD channels just fine.
That was confirmed in a call to Comcast that I just made a few minutes ago, to try to get a straight answer about the Clear QAM availability. The rep I spoke with did not seem very knowledgeable (surprise surprise). After putting me on hold a few times, she claimed that the unencrypted local HD channels have been removed from service intentionally, and the DTA box or a higher service tier is the only way to get them. Grrr.
I don't think I'm going to bother with the DTA box, since my OTA antenna is probably less of a hassle. I don't have an IR blaster and I'm not planning on getting one.
chitchatjf 12-02-09, 07:39 PM As far as I could tell, FiOS has a $30 plan, but not a $8-$15 plan, like Comcast has.
There IS a $12.95 locals plan and yes it includes the HD channels.
They will even lease out a box.
bicker1 12-02-09, 08:27 PM So it's only available by verbal request eh? Nothing written.
[QUOTE=Amnesia;17640154]OK, I got all the new HD channels in Cambridge.
Cambridge resident also, got all the new HD channels here today. Any more on the horizon or is that it for now??
lvillalt 12-03-09, 08:13 AM ME > Will the DTA give me the local channels in HD with my basic cable plan?
REP > Yes. It will let you access the local HD channels.
lvillalt>> I got the same line. And then I asked "Will the channels be in HD?"
lvillalt>> Answer: some channels may not be available...
lvillalt>>
lvillalt>> They appear to be claiming the getting the SD digital downconverts
lvillalt>> is getting the local HD channels...
ME > I'm a bit confused because I have a digital QAM tuner in my TV. Why can't I just use that, like I used to?
REP > It is because the channels you are trying to access is affected with the DIgital Migration.
[/I]
lvillalt>> By putting together all the answers from the different people
lvillalt>> I can speculate that the HD feeds will be encrypted now.
lvillalt>> So with no box ( as I have ) you will get analog,
lvillalt>> with standard basic and a DTA you get SD digital, and with
lvillalt>> digital basic and an HD box (add. $8.95/month) you'll get
lvillalt>> HD locals.
This again, is speculation. But this makes sense for Comcast as a business. I am their customer at their sufferance, because of the rules they need to follow to have access to subscribers at a local level. The people that rent five HD boxes and get all the movie and sports channels, those are the good customers... So Comcast needs to maximize their offerings to that type of customer, and do the dance to avoid getting on the town meetings' bad side...
MickeyGee 12-03-09, 09:15 AM It is worth repeating from time to time that your local HD channels are available for FREE via an OTA antenna. I am 30 miles west of Boston and get mine clear as a bell with a rabbit-ear antenna (YMMV). And since the signal isn't compressed or converted, it should also give you the best picture. Just saying.
Mickey
Gabatta 12-03-09, 09:17 AM [QUOTE=Amnesia;17640154]OK, I got all the new HD channels in Cambridge.
Cambridge resident also, got all the new HD channels here today. Any more on the horizon or is that it for now??
After yesterday I've got more HD than I know what to do with for now...:D
Time to head to the Comcast office to swap out for a larger capacity DVR.
[QUOTE=Pfdjr1;17645771]
After yesterday I've got more HD than I know what to do with for now...:D
Time to head to the Comcast office to swap out for a larger capacity DVR.
103 HD stations, not including ON DEMAND.
lvillalt 12-03-09, 10:03 AM It is worth repeating from time to time that your local HD channels are available for FREE via an OTA antenna. I am 30 miles west of Boston and get mine clear as a bell with a rabbit-ear antenna (YMMV). And since the signal isn't compressed or converted, it should also give you the best picture. Just saying.
Mickey
+1 on that. In addition, there are channels that my rabbit ears pick up, and they never made it on the cable feed...
Second also on the best picture thing... my DTVpal CECB gives me a better picture than even the digital downconverts...
This again, is speculation. But this makes sense for Comcast as a business.
Yeah, I understand the business decision. I don't begrudge them encrypting most of the stations. I don't want most of those channels, I personally won't pay for them, so I don't have a problem with not being able to access them. For the extended channels, it makes sense to encrypt them. There isn't really any other cost effective way for Comcast to ensure customers aren't getting more than what they paid for.
HOWEVER, the FCC mandated years ago that cable companies send local HD channels in the clear. Comcast apparently got special permission from the FCC to stop doing this, claiming that the spirit of the mandate is achieved through the free DTA boxes. I think this is anti-consumer: Any QAM tuner that I have is effectively useless now. I am now at the mercy of their crappy little box. I need yet another remote just to watch TV, my QAM DVR can't be used without an IR blaster, and I need yet another power-sucking device (two, actually) sitting in my entertainment center.
The sole reason for encrypting the local HD channels is to annoy those of us paying the minimum amount for the minimum content, most likely with the goal of getting us to upgrade to a higher service tier. That is their right as a business, but it certainly isn't going to win them any friends. I am no doubt one of their least profitable customers (lowest service tier for TV, and I use my internet a LOT), so they probably aren't to concerned about me and people like me. I'm not sure I even blame them for it, but it is still frustrating.
Rant over. MickeyGee is right about OTA...I have a $20 OTA antenna below grade (!) in my basement that pulls most of the local channels just fine. Both my TV and my DVR have ATSC tuners as well, so when I get a chance to tweak the antenna to find the rest of the stations, I will be all set. I do miss the convenience of those clear QAM local HD channel, though, especially given my basement set up.
bicker1 12-03-09, 10:54 AM HOWEVER, the FCC mandated years ago that cable companies send local HD channels in the clear.Not quite. They mandated that the local channels be provided in-the-clear. For good or ill, they also stated that downconversion did not constitute material degradation, thereby opening the door for provision of local channels via SD (digital) and charging extra for HD. No one does that anymore (but there were some systems that did for a while, especially in Hawaii).
Comcast apparently got special permission from the FCC to stop doing this, claiming that the spirit of the mandate is achieved through the free DTA boxes.That is not the case, not even a little. First, the waiver that you're referring to was obtained by the DTA manufacturers. Service providers, including Comcast, are beneficiaries, but Comcast itself didn't get any "special" permission. Beyond that, where has Comcast encrypted local OTA broadcast channels? What they're generally using privacy mode for is encryption of basic cable networks. That isn't to say that they are providing all local OTA broadcast channels in HD. They're not required to, and haven't been required to, specifically, provide HD. That has nothing to do with any waiver, nor is it anything specific to Comcast.
Anyway, I'm curious to know where any service provider is encrypting local OTA broadcast channels. I live in Greater Boston and as recently as this past Sunday I had local OTA broadcast channels in HD in-the-clear via Comcast.
OK, Bicker, sounds like I misinterpreted some postings I read on some other sights. I don't have any primary sources on any of that so I'll take your word on it. Thanks for setting me straight.
And yes, I still get unencrypted local broadcast channels in SD using my cable service. Up until a couple weeks ago, I also got those channels unencrypted in HD. Now they are just SD. It is annoying and frustrating to me, and arguably counter-productive to Comcast, but they are within their rights as a business. I told them I was unhappy about it and they said they'd make a note of it for the next time they do a service review (yeah, right).
I live in Greater Boston and as recently as this past Sunday I had local OTA broadcast channels in HD in-the-clear via Comcast.
I'm jealous. I hope it lasts for you, but I wouldn't count on it.
There's not much else to do about it besides set up my aerial. I'm going to double check my next bill and make sure I'm still paying less than my bundle discount. If not, I'll cancel the TV part of the service. But I'm happy enough with Comcast's internet (plus there's no decent alternative where I live), so I'm not going to cancel my 'net access in protest or anything.
Tegeril 12-03-09, 12:10 PM Followup to my last post, I see these new HD channels in the guide with my cablecard Windows 7 Media Center setup, but receive no signal when I try to tune them:
815: Planet Green HD
825: Nick HD
834: E! HD
836: Lifetime HD
855: Spike HD
860: Cartoon Network HD
They've been there for a week. I see comments of no programming information, but not a confirmation of whether people can actually tune the channels...Does anyone here have these as well and do they work/not work for you? (particularly with Windows Media Center)
Update: Just got off a live chat with Comcast. These channels are not yet available in Medford according to the rep and the information from the guide is likely because Microsoft's provider groups Medford into the "Boston Area" and she didn't know when I'd be getting the channels. Does anyone know how to look up the timetable for channel rollouts?
rob2507 12-03-09, 01:53 PM Tegeril, kenvt posted this list a while back. Medford was listed as January 2010:
Conversion list (http://www.avsforum.com/avs-vb/showthread.php?p=16959305#post16959305)
bicker1 12-03-09, 02:01 PM OK, Bicker, sounds like I misinterpreted some postings I read on some other sights. I don't have any primary sources on any of that so I'll take your word on it. Thanks for setting me straight.No harm no foul. There are two processes at work: First, people tend to leave out details and specifications because many people in our society tend to react negatively to detail and specification, even if the lack of detail and specification ends up yielding a lack of accuracy. Second, when people "simplify" in this manner, they tend to "round off" in the direction that makes what this like sound better than it really is and makes what they don't like sound worse than it really is.
And yes, I still get unencrypted local broadcast channels in SD using my cable service. Up until a couple weeks ago, I also got those channels unencrypted in HD. Now they are just SD.Just out of curiosity: Have you rescanned? You do need to rescan periodically with QAM, unless you have a device that either automatically rescans or receives direct updates from the head-end regarding frequency allocation changes.
Tegeril 12-03-09, 02:03 PM Tegeril, kenvt posted this list a while back. Medford was listed as January 2010:
Conversion list (http://www.avsforum.com/avs-vb/showthread.php?p=16959305#post16959305)
Awesome, thanks very much!
Just out of curiosity: Have you rescanned? You do need to rescan periodically with QAM, unless you have a device that either automatically rescans or receives direct updates from the head-end regarding frequency allocation changes.
Yeah, every once in a while I'll think I lost my channels and then I rescan and find them. Unfortunately, I've rescanned a few times in the last couple weeks and come up empty with respect to unencrypted HD. That, plus the rep telling me that I'll need the DTA to tune local channels in HD from now on, is a pretty bad sign. (Not that it would be uncommon for a rep to be misinformed or make a mistake.) I'll keep scanning once a week or so, until the dust settles after the remapping but I'm not expecting to find anything.
bicker1 12-03-09, 02:43 PM That, plus the rep telling me that I'll need the DTA to tune local channels in HD from now on, is a pretty bad sign. (Not that it would be uncommon for a rep to be misinformed or make a mistake.)Well we already told you that the CSR was mistaken. DTAs don't provide HD. So dismiss that entirely.
Service providers provide clear QAM service but they do not provide customer support for it. They're not obligated to, and there is really no benefit to them in doing so. It is a money pit that essentially does them more harm than good, and so expecting customer support for clear QAM service is unreasonable. It is up to us to support ourselves (and each other).
I'll keep scanning once a week or so, until the dust settles after the remapping but I'm not expecting to find anything.Despite what that clearly misinformed CSR told you, I suspect Comcast isn't encrypting (I mean that specifically) local HDs in our area. I would rescan again, and check every carefully -- I know that it is tedious given your TV's specific manner of operation, but if you really want to know you need to check each frequency.
If you still come up empty, I bet that you'd have trouble tuning in those channels even with a STB. That could be a head-end problem, or a line problem, either inside or outside -- even if everything was working fine earlier. The other possibility is that at your service level, Comcast probably employs a band-pass filter to preclude you from tuning in services you're not paying for. It could be that the filter is blocking the frequencies carrying those HD channels. While that's probably not Comcast's intention (they just happen to be on a blocked frequency) there is no requirement for them to "fix" that (see above -- as long as you can receive them channels the requirements are satisfied).
rickstone 12-03-09, 03:12 PM [QUOTE=Pfdjr1;17645771]
After yesterday I've got more HD than I know what to do with for now...:D
Time to head to the Comcast office to swap out for a larger capacity DVR.
I don't think Boston has any new channels--at least I don't.
Is Turner Classic Movies HD (TCMHD--not TMCHD) now on your channel list?
...It is up to us to support ourselves (and each other).
I realize I'm in unsupported territory here, which is why I started posting here even before I contacted Comcast directly, since I assumed (correctly) that the users here have a better technical knowledge of what is going on than the first-tier customer support folks at Comcast. Bicker and the rest who are helping me have not disappointed. Thanks! :)
If you still come up empty, I bet that you'd have trouble tuning in those channels even with a STB. That could be a head-end problem, or a line problem, either inside or outside -- even if everything was working fine earlier. The other possibility is that at your service level, Comcast probably employs a band-pass filter to preclude you from tuning in services you're not paying for. It could be that the filter is blocking the frequencies carrying those HD channels. While that's probably not Comcast's intention (they just happen to be on a blocked frequency) there is no requirement for them to "fix" that (see above -- as long as you can receive them channels the requirements are satisfied).
I considered that might be the issue. I specifically told the Comcast rep on the phone that I was trying to verify that the clear QAM HD local channels were supposed to no longer be there as a matter of policy or if there might be something technical that was unintentional preventing me from receiving the remapped clear QAM channels. She clearly was having a tough time following this question, but would not transfer me to someone further up the chain that might understand. (I was very respectfully in requesting, but no dice.) Instead she put me on hold and returned in a few minutes with the "You now need a DTA box to tune those channels" answer.
So how do I find out if the channels are incorrectly filtered vs. intentionally removed vs. some other problem? If the DTA really isn't going to give me HD no matter what, using that to test it isn't going to work.
Philokwoof 12-03-09, 03:50 PM Georgetown just switched over today. Lost all the extended basic but locals are still HD
bicker1 12-03-09, 04:47 PM I realize I'm in unsupported territory here ...
So how do I find out if the channels are incorrectly filtered vs. intentionally removed vs. some other problem?First step is to find other folks who have noted the same as you -- the chances of (let's say) four people all losing HD locals at the same time, with none of you able to rescan to find them, without it being a centralized issue, is very low.
If the DTA really isn't going to give me HD no matter what, using that to test it isn't going to work.Yes, the DTA is a non-starter. A STB will help test this -- if the STB gets the HD locals, but you cannot, then it lends some credence to the idea that they've been encrypted, but that's still not definitive -- that's why I typically try to find a few other people who have suddenly encountered the same problem to validate what's happened.
Of course, if the STB doesn't get HD locals, then you've found the problem. Getting the STB working (which is something Comcast is obligated to do, though perhaps for a price, if the cause is found to be within your home wiring) will probably lead to remediation of your original concern.
[QUOTE=Gabatta;17647386]
I don't think Boston has any new channels--at least I don't.
Is Turner Classic Movies HD (TCMHD--not TMCHD) now on your channel list?
Could have sworn It was listed as one of the channels we would be getting , but negative, I dont see it as of yet.
I didn't get TCM HD right after the big upgrade of channels, but now it is showing up on channel 903 for me. No guide data though, same as for the others in that range 900-903.
rickstone 12-04-09, 01:41 PM I didn't get TCM HD right after the big upgrade of channels, but now it is showing up on channel 903 for me. No guide data though, same as for the others in that range 900-903.
Nothing on my system in Boston yet. Not even on 903. Anyone in Cambridge or Boston getting it?
Nothing on my system in Boston yet. Not even on 903. Anyone in Cambridge or Boston getting it?
Nuttin here in the people's republic, I'm not really sure we'll even be getting anymore new stations after the second phase was completed here on tuesday
I now have guide data for all those channels. :D
rickstone 12-05-09, 11:43 AM TCM HD is scheduled for the second round of channels in early december.
So is there hope for this channel in Boston?
Nuttin here in the people's republic, I'm not really sure we'll even be getting anymore new stations after the second phase was completed here on tuesday
Pfdjr, since you are also in Cambridge, it would be awesome if you could do a scan and confirm/deny that the locals are available in clear QAM. (If you have a clear QAM tuner, of course.)
I'll owe you a virtual beer. :D
So is there hope for this channel in Boston?
Pfdjr, since you are also in Cambridge, it would be awesome if you could do a scan and confirm/deny that the locals are available in clear QAM. (If you have a clear QAM tuner, of course.)
I'll owe you a virtual beer. :D
Well are second phase is completed, still no TCM, I could've sworn it was listed as one of the channels we would be getting.
I have the Motorola DCT3412, not really sure what clear QAM is. But if I can do it with this box, let me know(and how), and ill give it a shot.
snagitseven 12-06-09, 09:33 AM Clear HD QAM is when you can receive (local, unencrpyted) HD channels without any cable box using the HDTV's own tuner.
I can report here in Mansfield, MA, I am still receiving local HD channels in the clear. I started getting intermittent screen messages on the higher non-HD channels that I will soon lose the ability to receive the signal if I don't get an STB or DTA. Not getting the message on HD channels though. I can only assume from this that HD QAM will continue to be available for awhile, at least.
BTW, we recently received our first tier of expanded HD channels and are told on the last bill that on 12/21 we will received the big adder of another 40-50 or so with a few more in Jan.
Amnesia 12-06-09, 09:22 PM I now have guide data for all those channels. :DTiVo, Comcast DVR or Comcast TiVo?
TiVo, Comcast DVR or Comcast TiVo?
Comcast DVR
snagitseven 12-07-09, 10:03 PM Comcast DVR
My guide populated the info about 4-5 days after the new channels were added to my standalone TiVo box with Comcast multicard.
Philokwoof 12-08-09, 05:52 AM Georgetown.
Basic cable no box[es]
Extended basic disappeared over the weekend.
All local HD except 68.1, 38.1 and WMUR 89.** are gone as of yesterday.
No FXT, BZ, CVB, GBH, HDH, LVI in HD
Some locals not even SD digital - only analogue.
Rescan - no joy. - two different sets
Comcast is such a great company. Hope their purchase of Universal / NBC crashes and burns.
Amnesia 12-08-09, 09:54 AM My guide populated the info about 4-5 days after the new channels were added to my standalone TiVo box with Comcast multicard.Are you in Cambridge? Did you just get new channels on 2 December?
I still don't have guide info on my TiVo...
JoeC4745 12-08-09, 06:44 PM Georgetown.
Basic cable no box[es]
Extended basic disappeared over the weekend.
All local HD except 68.1, 38.1 and WMUR 89.** are gone as of yesterday.
No FXT, BZ, CVB, GBH, HDH, LVI in HD
Some locals not even SD digital - only analogue.
Rescan - no joy. - two different sets
Comcast is such a great company. Hope their purchase of Universal / NBC crashes and burns.
If that's what I have to look forward to when the switch happens to us in January....
Good Bye Comcast... Hello free OTA...
ScoopsHD 12-08-09, 07:28 PM Georgetown.
Basic cable no box[es]
Extended basic disappeared over the weekend.
All local HD except 68.1, 38.1 and WMUR 89.** are gone as of yesterday.
No FXT, BZ, CVB, GBH, HDH, LVI in HD
Some locals not even SD digital - only analogue.
Rescan - no joy. - two different sets
Comcast is such a great company. Hope their purchase of Universal / NBC crashes and burns.
Did you get extended basic before (like Nickelodeon or ESPN)? If not, then call customer care. If you are a Basic only customer you probably have a trap on the pole that needs to be removed by a tech. Comcast as part of the changes is moving services all over the old analog space, so if you have a trap (and they missed removing it) a call should get that resolved at no charge.
L Supreme 12-08-09, 08:45 PM If that's what I have to look forward to when the switch happens to us in January....
Good Bye Comcast... Hello free OTA...
The changes that are happening will not change your ability to get local HD channels unencrypted. Comcast is mandated by the FCC to pass the local HD channels unencrypted. Everything else outside of the basic tier can be encrypted.
Philokwoof 12-08-09, 08:57 PM No extended. Always had basic service. Extended channels popped up a few months ago.
Wouldn't know a trap if it clamped down on my fingers - and from what I read here - I doubt Comcast customer service would either.
Philokwoof 12-08-09, 09:00 PM The changes that are happening will not change your ability to get local HD channels unencrypted. Comcast is mandated by the FCC to pass the local HD channels unencrypted. Everything else outside of the basic tier can be encrypted.
Well - Georgetown switched in two stages - weekend and yesterday AM.
I've lost most local HD. Seems this did change my ability to receive HD.
If the trap is the issue - Comcast must know I have one. They need to remove it.
L Supreme 12-08-09, 09:03 PM Well - Georgetown switched in two stages - weekend and yesterday AM.
I've lost most local HD. Seems this did change my ability to receive HD.
If the trap is the issue - Comcast must know I have one. They need to remove it.
There may be an issue in your area then. A trap wouldn't stop the local HD from coming in.
Read on another board that someone in Westfield, MA got an email from Comcast saying the iGuide A28 would be pushed on 12/10 in their area. The biggest feature of this upgrade is the remote DVR scheduler "MyDVR" . Has anyone in eastern Mass gotten any notification ?
-Ken
ScoopsHD 12-08-09, 11:35 PM Well - Georgetown switched in two stages - weekend and yesterday AM.
I've lost most local HD. Seems this did change my ability to receive HD.
If the trap is the issue - Comcast must know I have one. They need to remove it.
All a trap is is a physical metal cylinder that goes inline on your cable at the pole. Nothing electonic about it, so if it was missed in sweeps of contractors picking them off, Comcast won't know unless you call. Try giving them a call and explain your issue. Not all problems go away on their own.
ScoopsHD 12-08-09, 11:36 PM There may be an issue in your area then. A trap wouldn't stop the local HD from coming in.
If they moved the QAMs around then, yes, if he still has the trap on his line it could very well be blocking out the frequency in which the local HDs were moved to. This is a common occurence (moving of QAMs that is) in these systems that are going all digital... this has been mentioned before on this thread and the CT thread.
L Supreme 12-09-09, 06:24 AM If they moved the QAMs around then, yes, if he still has the trap on his line it could very well be blocking out the frequency in which the local HDs were moved to. This is a common occurence (moving of QAMs that is) in these systems that are going all digital... this has been mentioned before on this thread and the CT thread.
I should of said this couldn't affect it, it is possible, just not likely; Especially since he was getting the expanded channels before.
The channels could have moved, but probably not in the range the traps block.
Philokwoof 12-09-09, 08:56 AM All a trap is is a physical metal cylinder that goes inline on your cable at the pole. Nothing electonic about it, so if it was missed in sweeps of contractors picking them off, Comcast won't know unless you call. Try giving them a call and explain your issue. Not all problems go away on their own.
I did. Michael at customer service told me if the trap is removed my fee will increase because I'll have extended basic. Then he told me because of the trap I cannot receive channels between 23 - 97.... [I thought it was 23 - 68 but what do I know?]
Extended basic is now encrypted - right? No matter says Mike.
I told him my TV currently has mapped channels to 38.1 & 68.1 and asked what the true channels were. Ditto missing channels.....
Hu? [Mike]
Thanks Comcast, for making for a pleasant morning.
I did. Michael at customer service told me if the trap is removed my fee will increase because I'll have extended basic. Then he told me because of the trap I cannot receive channels between 23 - 97.... [I thought it was 23 - 68 but what do I know?]
Extended basic is now encrypted - right? No matter says Mike.
I told him my TV currently has mapped channels to 38.1 & 68.1 and asked what the true channels were. Ditto missing channels.....
Hu? [Mike]
Thanks Comcast, for making for a pleasant morning.
This has been my experience, too. Good luck getting a rep who knows what a trap is, what QAM is, or whether or not you are really supposed to be getting those local HDs unencrypted. They'll just tell you to get a free DTA box, because that's what is on their script.
Don't get mad at the rep, though, it isn't their fault they haven't been trained properly.
Keep trying, eventually we'll get someone who knows what they are talking about. Hopefully.
Got my Comcast letter in Hingham yesterday talking about 4/2010 for analog switch. Letter also mentioned a bunch of new channels coming in January - none of which are in HD.
Philokwoof 12-09-09, 11:06 AM This has been my experience, too. Good luck getting a rep who knows what a trap is, what QAM is, or whether or not you are really supposed to be getting those local HDs unencrypted. They'll just tell you to get a free DTA box, because that's what is on their script.
Don't get mad at the rep, though, it isn't their fault they haven't been trained properly.
Keep trying, eventually we'll get someone who knows what they are talking about. Hopefully.
There's always FIOS. I'm trying OTA this weekend.
I did. Michael at customer service told me if the trap is removed my fee will increase because I'll have extended basic. Then he told me because of the trap I cannot receive channels between 23 - 97.... [I thought it was 23 - 68 but what do I know?]
Extended basic is now encrypted - right? No matter says Mike.
I told him my TV currently has mapped channels to 38.1 & 68.1 and asked what the true channels were. Ditto missing channels.....
Hu? [Mike]
Thanks Comcast, for making for a pleasant morning.
Send an email out to the Comcast digital outreach group and it should cut through the red tape and lack of coherent first level support. Ask them flat out if you should be able to pick up OTA HD channels via QAM.
<comcastcares@cable.comcast.com>
Philokwoof 12-09-09, 04:53 PM Follow up -
Comcast technician showed up 10 minutes ago. He called his boss - Frank True, Tech Op Supervisor. Mr. True refused to allow the tech to remove the line trap and stated if I want local channels I should buy an antenna.
This is what I expected, I guess, from an outfit like Comcast.
I'm going to follow up on this tomorrow with Mr. True's supervisor, the local cable board and FCC.
Thanks again Comcast. You made my morning AND afternoon.
Follow up -
Comcast technician showed up 10 minutes ago. He called his boss - Frank True, Tech Op Supervisor. Mr. True refused to allow the tech to remove the line trap and stated if I want local channels I should buy an antenna.
This is what I expected, I guess, from an outfit like Comcast.
I'm going to follow up on this tomorrow with Mr. True's supervisor, the local cable board and FCC.
Thanks again Comcast. You made my morning AND afternoon.
Wow! Is this what Comcast has become. So glad I left them when I did. If I can't get my locals on my QAM tuners then I would never even consider going back to them again!
Philokwoof 12-10-09, 05:47 AM @ Lodef
Clarification:
I've got locals - just not most HD locals - or even digital locals - just SD analogue with a couple HD mapped to 38.1 & 68.1, for example.
So what I get is "materially degraded" from what is locally broadcast. From what I have read and notwithstanding what Bicker has previously posted, this appears to violate FCC rules.
When Comcast went digital and shuffled frequencies last weekend a number of channels ended up in the trapped range because I have basic, not extended basic plan.
Prior to the digital switch last weekend, the trap was intended to prevent reception of unencrypted extended basic channels in the 24 - 68 range. Now that extended basic channels are encrypted and a box is required to receive them the trap serves no purpose and blocks otherwise required "must carry" channels.
Even if my take on the FCC rules is erroneous -
a] I and others in my family have been good Comcast customers for years. This is the first service call for me in seven years;
b] The tech was already on site for the service call and removing the trap would have taken less than ten minutes, and;
c] Comcast has just significantly increased its cost of doing business in relation to the potential revenue it will ever receive.
This was a poor business decision on their part.
bicker1 12-10-09, 07:22 AM So what I get is "materially degraded" from what is locally broadcast. From what I have read and notwithstanding what Bicker has previously posted, this appears to violate FCC rules. You can "notwithsand" all you wish... downconversion was determined, by the FCC, not to be material degradation. You're barking up the wrong tree. Make sure that if you go down that path that you're prepared to accept full responsibility for essentially setting yourself for frustration.
@ Lodef
Clarification:
I've got locals - just not most HD locals - or even digital locals - just SD analogue with a couple HD mapped to 38.1 & 68.1, for example.
So what I get is "materially degraded" from what is locally broadcast. From what I have read and notwithstanding what Bicker has previously posted, this appears to violate FCC rules.
When Comcast went digital and shuffled frequencies last weekend a number of channels ended up in the trapped range because I have basic, not extended basic plan.
Prior to the digital switch last weekend, the trap was intended to prevent reception of unencrypted extended basic channels in the 24 - 68 range. Now that extended basic channels are encrypted and a box is required to receive them the trap serves no purpose and blocks otherwise required "must carry" channels.
Even if my take on the FCC rules is erroneous -
a] I and others in my family have been good Comcast customers for years. This is the first service call for me in seven years;
b] The tech was already on site for the service call and removing the trap would have taken less than ten minutes, and;
c] Comcast has just significantly increased its cost of doing business in relation to the potential revenue it will ever receive.
This was a poor business decision on their part.
I still think your best option is to send your complaint to: comcastcares@cable.comcast.com which will end up in their executive offices.
-Ken
Ferrari328 12-10-09, 08:39 AM That email address doesn't work.
550 Mailbox unavailable or access denied - <comcastcares@cable.comcast.com> (state 14).
bicker1 12-10-09, 09:35 AM Try again later. I would guess that that email account is a very frequent target of DoS attacks by folks who are just looking to lash out, rather than allowing for the possibility that some folks want and would benefit from the assistance that they can get from that direction.
Alternatively, you could try calling them. I think their telephone number is 888 309 2583.
@ Lodef
Clarification:
I've got locals - just not most HD locals - or even digital locals - just SD analogue with a couple HD mapped to 38.1 & 68.1, for example.
So what I get is "materially degraded" from what is locally broadcast. From what I have read and notwithstanding what Bicker has previously posted, this appears to violate FCC rules.
When Comcast went digital and shuffled frequencies last weekend a number of channels ended up in the trapped range because I have basic, not extended basic plan.
Prior to the digital switch last weekend, the trap was intended to prevent reception of unencrypted extended basic channels in the 24 - 68 range. Now that extended basic channels are encrypted and a box is required to receive them the trap serves no purpose and blocks otherwise required "must carry" channels.
Even if my take on the FCC rules is erroneous -
a] I and others in my family have been good Comcast customers for years. This is the first service call for me in seven years;
b] The tech was already on site for the service call and removing the trap would have taken less than ten minutes, and;
c] Comcast has just significantly increased its cost of doing business in relation to the potential revenue it will ever receive.
This was a poor business decision on their part.
So in other words, you would need to upgrade to at least Digital Starter for them to come down and take the trap off line and get all your locals back.
But I thought someone said they had extended basic and could not recieve them as well?
Seems like different rules for different areas which sounds like a mess to me.
bicker1 12-10-09, 11:11 AM That is one thing that Project Calvary will likely address -- more and more areas may like be following a more consistent set of rules.
ScoopsHD 12-10-09, 01:32 PM So in other words, you would need to upgrade to at least Digital Starter for them to come down and take the trap off line and get all your locals back.
But I thought someone said they had extended basic and could not recieve them as well?
Seems like different rules for different areas which sounds like a mess to me.
Or it could just be a miss. As Comcast rolls through these systems to do the digital conversion they are removing these B2 traps en masse and replacing them with smaller ranged traps. Unfortunately, things can get missed when you are talking several thousand houses in each system.
L Supreme 12-11-09, 10:18 PM Comcast Digital Conversions Boston Area: Updated list
June : Newburyport, Newbury, West Newbury, Rowley and Ipswich.
September :Ashland, Bellingham, Blackstone, Franklin, Holliston, Hopedale, Hopkinton, Marlboro, Medway, Mendon, Milford, Millis & Plainville
October : Arlington, Belmont, Burlington, Cambridge, Lynnfield, MIT, Nahant, Revere, Peabody, Reading, Saugus, Stoneham Wilmington, Winchester & Woburn
November:Attleboro, Avon, Bridgewater, Brockton, Dighton, East Bridgewater, Easton, Hanson, Holbrook, Mansfield, North Attleboro, Norton, Raynham, Rehoboth, Seekonk, Somerset, Stoughton, Swansea, Taunton, West Bridgewater & Whitman
Andover, Lawrence, Georgetown, Groveland, Haverhill, Methuen, North Andover & North Reading
January 2010:
Acton, Ashburnham, Ashby, Ayer, Baldwinville, Bedford, Bolton, Boxborough, Carlisle, Clinton, Concord, Devens (Ayer) East Templeton, Edgewater Hills, Edgewater Terrance, Fitchburg, Framingham, Gardner, Hanscomb Airforce Base, Hudson, Lancaster, Leominster, Lexington, Lincoln, Littleton, Lunenburg, Maynard, Otter River, Phillipston, Shirley, Southboro, Sterling, Stowe, Sudbury, Templeton, Townsend, West Templeton, Westford, Westminster & Winchendon MA
Chelsea, Everett, Lynn, Malden, Medford, Melrose, Salem, Somerville, Swampscott, Wakefield & Winthrop MA
March 2010:
Billerica, Dracut, Lowell, Chelmsford, Tewksbury, Tyngsborough, Dedham, Sherborn, Waltham, Newton, Watertown, Wellesley, Weston, Wayland, Natick, Needham
Berkley, Dartmouth, Fairhaven, Fall River, Freetown, Lakeville, Marion, Mattapoisett, Middleboro, New Bedford, Rochester, Wareham
Derry, Hampstead, Plaistow, Salem, Sandown
FYI
May 2010
Lakeville, Middleboro, Marion, Mattapoisett, Rochester, Wareham
Auburn, Bedford, Candia, Goffstown, Hooksett, Manchester
Braintree, Cohasset, Hanover, Hingham, Hull, Milton, Norwell, Quincy, Randolph, Scituate, Weymouth
goflerace2 12-11-09, 11:16 PM FYI
May 2010
Lakeville, Middleboro, Marion, Mattapoisett, Rochester, Wareham
Auburn, Bedford, Candia, Goffstown, Hooksett, Manchester
I live in Randolph and I believe I got the letter concerning enhancement:
over 100 HD channels
Internet download speeds up to 50Mbps
Smarter home phone features
Most likely, if I got this letter in Randolph, then Quincy and Braintree customers did also.
Got "world of More " letter for my town. Got 15 new HDs 2 weeks ago. Will get 38 more in 2 weeks and a couple more in Early Jan. Is there still bandwidth left for any other adds later in 2010?
JM22681 12-12-09, 10:34 PM Apparently Panasonic is extending their tru2way pilot to Boston, does this mean that the Comcast network in Boston is ready?
http://hd.engadget.com/2009/12/08/panasonic-to-make-boston-the-fourth-tru2way-market/
It'll be nice if the FCC grants the waiver on these set-back boxes soon.
L Supreme 12-12-09, 10:36 PM Apparently Panasonic is extending their tru2way pilot to Boston, does this mean that the Comcast network in Boston is ready?
http://hd.engadget.com/2009/12/08/panasonic-to-make-boston-the-fourth-tru2way-market/
It'll be nice if the FCC grants the waiver on these set-back boxes soon.
Boston has been Tru2way ready for quite some time, but there were no retailers that sold the TVs.
JM22681 12-13-09, 08:57 AM Boston has been Tru2way ready for quite some time, but there were no retailers that sold the TVs.
I don't believe it was ready for the original July deadline that was imposed and if it is ready now they've been quiet about it. Are you indicating it's both ready and "live"?
The only 2 TV's in the market are those Panasonic's from 2008 so it would have required you go to Denver/Chicago/Atlanta and pick one up brand new, or buy one second-hand.
In any event, hopefully this will gain some steam.
L Supreme 12-13-09, 11:52 AM I don't believe it was ready for the original July deadline that was imposed and if it is ready now they've been quiet about it. Are you indicating it's both ready and "live"?
The only 2 TV's in the market are those Panasonic's from 2008 so it would have required you go to Denver/Chicago/Atlanta and pick one up brand new, or buy one second-hand.
In any event, hopefully this will gain some steam.
Correct, it wasn't ready for the July deadline, but it is ready as we speak in most areas in NE.
Ditto, I'm holding out so that my next TV is a Tru2way set. Good thing I won't need a new set for awhile.
thetman 12-13-09, 05:43 PM well right in the middle of watching football -channel 12-Bristol area (but I,m in Mass) I lost all HD signals. Have a vizio with built in q-tuner. so I tried to rescan channels but it won't go past 32% to complete scan. Tv is hooked directly into wall. so I guess I am s.... out of luck? any ideas?
thetman
sonicdoommario 12-14-09, 07:00 AM well right in the middle of watching football -channel 12-Bristol area (but I,m in Mass) I lost all HD signals. Have a vizio with built in q-tuner. so I tried to rescan channels but it won't go past 32% to complete scan. Tv is hooked directly into wall. so I guess I am s.... out of luck? any ideas?
thetman
I was at my grandmother's watching WPRI HD for football and it crapped out on me too. WPRI's SD channel was also messed up so we had to watch the football game on WBZ SD for a few minutes......god I hate the Providence channels so much.....and the FCC can go screw themselves for putting Bristol County into their awful DMA.....we may be close to Rhode Island but that doesn't mean we live there, pay taxes there, follow news there, and so on.....
I was watching with my grandmother and aunt and at WPRI's halftime report they were like "Wow are you sure you have this on 812?" (because the Providence news stations aren't even full HD yet, everything is still windowed). We even talked about how all of the Boston stations went HD a long time ago and my aunt says she doesn't even watch Providence TV a whole lot anymore. Our family seems to be big WCVB fans. So, Boston TV has my family's support...
thetman 12-14-09, 08:06 AM yes that's exactly what happened- it just went blank- i was watching the pats game in HD with no problems, then poof! I can no longer receive any HD channels now. I still get alot of channels without the stupid little digital box that they are giving away (I guess because of the built in tuner?) So is this happening on purpose on their end? my comcast package is far from basic- I have an HD box and HBO channels. along with encore etc. Is this becasue of the so called "trap" they are putting on people's lines? Maybe I can give them call when I get a chance-can't wait to hear their excuse.
thetman
sonicdoommario 12-14-09, 09:02 AM Well it didn't go exactly blank, it had that WPRI logo screen for a few minutes if you know what I'm talking about.
Besides, what if I was watching a football game on WNAC and WNAC ended up screwing up for a few minutes? I wouldn't be able to watch it on WFXT because of the stupid blackouts...
Ferrari328 12-14-09, 10:07 AM I just got of the phone with Comcast after calling to cancel my service due to no local HD channels and was told that with a cable box or a cable card I would get the local HD channels back and I'm willing to try that but I doesn't have high hopes for that this will work.
I just got of the phone with Comcast after calling to cancel my service due to no local HD channels and was told that with a cable box or a cable card I would get the local HD channels back and I'm willing to try that but I doesn't have high hopes for that this will work.
Did you try rescanning your TV to possibly find these channels again? With all of the changes that have been going on with their system lately, it's possible that you will find them again. I know this was the case here in Hanson.
I just got of the phone with Comcast after calling to cancel my service due to no local HD channels and was told that with a cable box or a cable card I would get the local HD channels back and I'm willing to try that but I doesn't have high hopes for that this will work.
Why wouldnt you just get a cable box to begin with??
bicker1 12-14-09, 10:24 AM I just got of the phone with Comcast after calling to cancel my service due to no local HD channels and was told that with a cable box or a cable card I would get the local HD channels back and I'm willing to try that but I doesn't have high hopes for that this will work.With your Sony hdd250s, you'll need to go the CableCARD route. It will work, or they'll make it so it can work, as long as your internal wiring and host device is up to spec.
Why wouldnt you just get a cable box to begin with??There is no way to use his DVR with a cable box.
Ferrari328 12-14-09, 10:33 AM Thanks I'll try the cable card route. Never needed a box since I'm only interested in the local channels and I used to get that fine just of the wire.
bicker1 12-14-09, 10:53 AM With your Sony hdd250s, you'll need to go the CableCARD route. Just a clarification... that comment was directed specifically at the "cable box or CableCARD" choice, i.e., intended to eliminate the cable box approach as viable given your DVR. I wasn't commenting on whether there may or may not be other means to accomplish what you're aiming for. That shouldn't affect your intention at all -- I post this just to forestall some tangential equivocations that could be spawned by other folks casually reading my earlier statement outside of the context of the discussion between you and, within which my comment was written.
kallston 12-14-09, 12:07 PM I have the same problem. I just signed up with the digital starter package last week because the OTA reception in my apartment is flaky and they told me that without the little box they charge $7/mo for I won't get all the channels, just the basic channels. So since the 1 little box they give me is in the living room I hooked up the cable without it to my HDTV to see what channels I would get. The local channels came in great in HD but it was short lived and this morning it says that they are encrypted. I did a rescan this morning but no luck. Are they really going to make me pay another $7/mo per TV to get local channels in HD?
I know they are giving out a cable box and 2 other smaller boxes without additional fees in Cambridge to get the channels - they recently changed to all digitally encrypted so you can't use a TV with just the wire, you need a box. When I asked about this in Allston they told me its a different system and we get basic channels without a box but to get all the channels we pay for we have to rent a box from them for each TV.
NorthshoreJay 12-14-09, 12:16 PM Well as others have noted I too can no longer receive Fox 25 and WBZ 4 out of Boston in HD via clear QAM; I still get the SD signals and can tune them in on my one cable box. I use a HD Homerun to tune these for my HTTPC, it is very disappointing that they seem to be scrambling these channels, I guess I am being forced to either get the HD DVR or tuner cards that will take a cable card. I am in Essex by Gloucester on a legacy Scientific Atlanta system which is not even schedule for any new HD channels over the next year.
I would go OTA, but given my location it is just not a good solution.
Philokwoof 12-14-09, 02:16 PM Follow up 2
With a little help from members here Comast returned on Saturday and replaced the trap with a more narrow frequency one. As a result I now have all clear QAM channels.
Comcast is still moving them around, however. I had to rescan to get 2.1 & 56.1 today.
So for those of you who have basic cable - there may be a frequency blocking trap on your line.
The senior tech I spoke with Saturday characterized local HD as "must carry" [in the clear]
Follow up -
Comcast technician showed up 10 minutes ago. He called his boss - Frank True, Tech Op Supervisor. Mr. True refused to allow the tech to remove the line trap and stated if I want local channels I should buy an antenna.
This is what I expected, I guess, from an outfit like Comcast.
I'm going to follow up on this tomorrow with Mr. True's supervisor, the local cable board and FCC.
Thanks again Comcast. You made my morning AND afternoon.
ScoopsHD 12-14-09, 02:52 PM I have the same problem. I just signed up with the digital starter package last week because the OTA reception in my apartment is flaky and they told me that without the little box they charge $7/mo for I won't get all the channels, just the basic channels. So since the 1 little box they give me is in the living room I hooked up the cable without it to my HDTV to see what channels I would get. The local channels came in great in HD but it was short lived and this morning it says that they are encrypted. I did a rescan this morning but no luck. Are they really going to make me pay another $7/mo per TV to get local channels in HD?
I know they are giving out a cable box and 2 other smaller boxes without additional fees in Cambridge to get the channels - they recently changed to all digitally encrypted so you can't use a TV with just the wire, you need a box. When I asked about this in Allston they told me its a different system and we get basic channels without a box but to get all the channels we pay for we have to rent a box from them for each TV.
If you are in Allston, do a rescan with your QAM Tuner TV. They moved some of the QAMs around in the Boston systems.
kallston 12-14-09, 03:31 PM It is worth repeating from time to time that your local HD channels are available for FREE via an OTA antenna. I am 30 miles west of Boston and get mine clear as a bell with a rabbit-ear antenna (YMMV). And since the signal isn't compressed or converted, it should also give you the best picture. Just saying.
Mickey
yes but if you are in downtown boston and various buildings and such block your reception and you can't put an antenna on the roof... then what do you do.
bicker1 12-14-09, 03:35 PM So for those of you who have basic cable - there may be a frequency blocking trap on your line. Makes sense... and good advice.
The senior tech I spoke with Saturday characterized local HD as "must carry" [in the clear]I suspect that Comcast relies on lawyers, rather than techs, to render legal determinations. ;)
djbrown13 12-14-09, 03:46 PM I've recently started streaming movies from Netflix using my PS3. Comcast states the 250GB usage cap is enough space for 125 SD or 40 HD movies. Is that accurate? I was hoping I could access my usage by logging into my account on comcast.com, but no luck. They suggest downloading a usage meter, but as I understand it that would only capture usage on that specific computer, and not everything flowing through my modem/router to other devices.
I guess in general I want to know from your experiences how much I need be concerned about reaching that cap. Thanks!
I've recently started streaming movies from Netflix using my PS3. Comcast states the 250GB usage cap is enough space for 125 SD or 40 HD movies. Is that accurate? I was hoping I could access my usage by logging into my account on comcast.com, but no luck. They suggest downloading a usage meter, but as I understand it that would only capture usage on that specific computer, and not everything flowing through my modem/router to other devices.
I guess in general I want to know from your experiences how much I need be concerned about reaching that cap. Thanks!
The comcast usage meter is still in test and only available in limited markets. I understand it WILL give you a total of all usage, not just one machine.
http://blog.comcast.com/2009/12/comcast-data-usage-meter-launches.html
Philokwoof 12-14-09, 04:14 PM I suspect that Comcast relies on lawyers, rather than techs, to render legal determinations. ;)[/QUOTE]
I suspect that Comcast legal supports their operations teams and provides executive summaries on a regular basis. Lawyers just thunk they are smarter than they are - and indispensible.
MickeyGee 12-14-09, 04:35 PM yes but if you are in downtown boston and various buildings and such block your reception and you can't put an antenna on the roof... then what do you do.
That is what I meant by, "your mileage may vary". An antenna will not work for everyone, just as a satellite dish will not work for everyone.
A couple of things to try. You might benefit by using a signal annenuator for your antenna which might help to block out excess signal noise. Don't use a signal booster/amplifier in the city.
You might also want to re-scan the channels on your QAM tuner, since Comcast occasionally changes the locations.
Mickey
bicker1 12-14-09, 04:42 PM I suspect that Comcast legal supports their operations teams and provides executive summaries on a regular basis. How many of these techs you referred to are provided these executive summaries on a regular basis, and what is the content of those summaries? I suspect not many and not much.
djbrown13 12-14-09, 04:42 PM The comcast usage meter is still in test and only available in limited markets. I understand it WILL give you a total of all usage, not just one machine.
http://blog.comcast.com/2009/12/comcast-data-usage-meter-launches.html
Thanks for the link, but for once I knew all that beforehand! Comcast suggested I download a 3rd party shareware meter, which will not track everything like the comcast one does/will.
kallston 12-14-09, 06:22 PM That is what I meant by, "your mileage may vary". An antenna will not work for everyone, just as a satellite dish will not work for everyone.
A couple of things to try. You might benefit by using a signal annenuator for your antenna which might help to block out excess signal noise. Don't use a signal booster/amplifier in the city.
You might also want to re-scan the channels on your QAM tuner, since Comcast occasionally changes the locations.
Mickey
Well I haven't tried a signal attenuator... but I don't get any strong channels without the built in amplifier on the antenna's I've tried.
Anyway I haven't solved my mystery. I rescanned again today and the HD local channels are back. Who knows if they will stay in the morning I guess Comcast is playing with things.
mdovell 12-14-09, 06:32 PM Has anyone tried bargaining on rates lately?
It isn't so much the internet (which hasn't gone up at all in price in years except the rental for the modem which I might replace with my own)
Here's a few questions
1) I was told at first that the ONLY box that had HDMI was the one with the PVR...is that still true? Because I have a generic pvr that works ok and shaving off that extra $15 a month would be good
2) Do you have to get digital preferred to get the hd lineup?
3) anyone have experience with the netflix streaming? Push comes to shove I guess I could gut the thing and just keep the internet and go to netflix
L Supreme 12-14-09, 08:04 PM Has anyone tried bargaining on rates lately?
It isn't so much the internet (which hasn't gone up at all in price in years except the rental for the modem which I might replace with my own)
Here's a few questions
1) I was told at first that the ONLY box that had HDMI was the one with the PVR...is that still true? Because I have a generic pvr that works ok and shaving off that extra $15 a month would be good
2) Do you have to get digital preferred to get the hd lineup?
3) anyone have experience with the netflix streaming? Push comes to shove I guess I could gut the thing and just keep the internet and go to netflix
1. The new HD boxes have HDMI
2. Yes/No, it depends on what HD channels you want
3. Never used it
Philokwoof 12-14-09, 08:38 PM How many of these techs you referred to are provided these executive summaries on a regular basis, and what is the content of those summaries? I suspect not many and not much.
Let's see - I stated senior tech and operations - and executive summary.
If you were rendering the executive summary I guess that would be an oxymoron. You blow too hard to be an executive or able to summarize.
Got it - you work for comcast legal. I finally figured it out.
In Boston, apparently the unencrypted QAM locals were moved around last night. My mythtv box missed a few recordings and I've just now noticed and rescanned.
chitchatjf 12-14-09, 10:47 PM I think that is what they are leaning twoards. You need Digital starter and a box to see locals in HD.
Has anyone tried bargaining on rates lately?
It isn't so much the internet (which hasn't gone up at all in price in years except the rental for the modem which I might replace with my own)
Here's a few questions
1) I was told at first that the ONLY box that had HDMI was the one with the PVR...is that still true? Because I have a generic pvr that works ok and shaving off that extra $15 a month would be good
2) Do you have to get digital preferred to get the hd lineup?
3) anyone have experience with the netflix streaming? Push comes to shove I guess I could gut the thing and just keep the internet and go to netflix
According to postings elsewhere, there are new triple play packages coming January 7th that are "much better" according to people in the know. I would wait till then to find out what they are before making any decisions.
http://www.dslreports.com/forum/r23448861-Comcast-Triple-Play-40
-Ken
I think that is what they are leaning twoards. You need Digital starter and a box to see locals in HD.
HD locals are still unencrypted, just that the frequencies changed, if I was less than clear. The day that Comcast Boston starts requiring a box for locals will be the day that I permanently drop every last bit of service from them.
MickeyGee 12-15-09, 08:11 AM ...3) anyone have experience with the netflix streaming? Push comes to shove I guess I could gut the thing and just keep the internet and go to netflix
I have done some Netflix streaming. I just attach my laptop directly to my TV with an HDMI cable (no box in between) and it works fine. The content is not HD and somewhat limited, but it isn't bad and is provided at no additional cost with certain Netflix subscriptions.
Mickey
3) anyone have experience with the netflix streaming? Push comes to shove I guess I could gut the thing and just keep the internet and go to netflix
I dropped extended cable three years ago in favor of local channels, hulu, and netflix. I have a QAM/ATSC DVR on the computer hooked up to my TV, so I can still do the DVR thing for network channels. Aside from a lack of decent sports coverage for anything except the NFL, I am extremely happy with this set up. I've saved literally thousands of dollars by not feeding Comcast, plus I watch a lot less TV because I never just sit there blankly flipping through 100+ channels or watching a TNT Law & Order marathon.
Netflix streaming and Hulu are OK quality. Better than SD TV, nowhere near HD. But the quality is only going to improve as technology gets better, while your cable bill is only going to go higher. Netflix's streaming library is pretty limited right now but keeps getting bigger.
If you can live with the Sox on the radio (Joe Castiglione calls a *fantastic* game), and don't mind waiting for HBO and Showtime to release their original programming on DVD, dropping cable is the way to go. Seriously.
bicker1 12-15-09, 09:37 AM Let's see - I stated senior tech and operations - and executive summary.You used one to imply the other... otherwise your earlier point (that techs know about what you claim they know about) is without substantiation.
Got it - you work for comcast legal. I finally figured it out.Ridiculous. I've said many times that I have never worked for a cable company. (I don't even subscribe to Comcast service, any longer.) I'm just someone who presents a balanced view, instead of one dominated by a consumerist perspective.
bicker1 12-15-09, 09:40 AM If you can live with the Sox on the radio (Joe Castiglione calls a *fantastic* game), and don't mind waiting for HBO and Showtime to release their original programming on DVD, dropping cable is the way to go. Seriously.Absolutely. The willingness to choose an alternative, such as Netflix, is the only leverage that consumers need, in a competitive marketplace such as non-essential subscription television entertainment.
If you can live with the Sox on the radio (Joe Castiglione calls a *fantastic* game), and don't mind waiting for HBO and Showtime to release their original programming on DVD, dropping cable is the way to go. Seriously.
No doubt Joe Castig calls a great game, but thats gotta be the most ridiculous thing Ive ever heard.
No doubt Joe Castig calls a great game, but thats gotta be the most ridiculous thing Ive ever heard.
A more realistic option is to order MLBTV online.
Andrzej 12-15-09, 11:43 AM A more realistic option is to order MLBTV online.
But is it HD?
You used one to imply the other... otherwise your earlier point (that techs know about what you claim they know about) is without substantiation.
Ridiculous. I've said many times that I have never worked for a cable company. (I don't even subscribe to Comcast service, any longer.) I'm just someone who presents a balanced view, instead of one dominated by a consumerist perspective.
bicker you can tell him you are with FIOS now.
They won't come and get you! :D
Gt1racer 12-15-09, 11:55 AM Here's the Updated map
http://img442.imageshack.us/img442/6659/comcastmap1.png
mdovell 12-15-09, 12:03 PM According to postings elsewhere, there are new triple play packages coming January 7th that are "much better" according to people in the know. I would wait till then to find out what they are before making any decisions.
http://www.dslreports.com/forum/r23448861-Comcast-Triple-Play-40
-Ken
I should hope so because these rates just keep going up. I'm paying 60% more than what I was quoted back in 2002.
It seems more and more that they give a service and charge which is fine but there's a lack of choice.
cnewsgrp 12-15-09, 12:23 PM No doubt Joe Castig calls a great game, but thats gotta be the most ridiculous thing Ive ever heard.
Not ridiculous. NESN is the only reason, I am paying around $60/month for Digital expanded or whatever they call it. I mostly watch basic cable in HD.
BSTNFAN 12-15-09, 12:52 PM Here's the Updated map
http://img442.imageshack.us/img442/6659/comcastmap1.png
Isn't a big chunk of the Cape going in Feb?
Xfinity (watching movies and shows online) is now a live beta to all comcast subscribers. Go to www.fancast.com and follow the prompts ;-)
http://blog.comcast.com/2009/12/fancast-xfinity-tv-national-beta-launch-a-guide-to-get-started.html
-Ken
Gt1racer 12-15-09, 02:00 PM Isn't a big chunk of the Cape going in Feb?
I hope so, i haven't seen anything for February yet
I found this though
"Mary McLaughlin, Comcast’s area vice president for this region, said all of the towns in Eastern Massachusetts will be converted by July 2010."
http://www.patriotledger.com/business/x876590560/GOING-DIGITAL-Comcast-prepares-analog-customers-in-Southeastern-Massachusetts-for-digital-transition
Also i decided to make a Provider map to fill in those extra blanks
http://img30.imageshack.us/img30/6659/comcastmap1.png
BSTNFAN 12-15-09, 04:13 PM February 2010:
Barnstable, Brewster, Chatham, Dennis, Eastham, Harwich, Mashpee, Orleans, Provincetown, Truro, Wellfleet, Yarmouth
Allenstown, Antrim, Boscawen, Bow, Canterbury, Chichester, Concord, Deering, Epsom, Henniker, Hillsboro, Hopkinton, Loudon, Pembroke, Weare
Looks like my memory hasn't completely failed yet.
Gt1racer 12-15-09, 04:35 PM Looks like my memory hasn't completely failed yet.
Thanks for the reminder i'll add those to the map
http://img704.imageshack.us/img704/6659/comcastmap1.png
RedSoxFox7 12-15-09, 10:41 PM This isn't really an HD issue, but this seems like the best place to ask.
As of 2 or 3 days ago, none of my local channels are working. 4, 5, 7, Fox, WSBK, and WLVI all show up as "ONE MOMENT PLEASE This channel should be available shortly." while all the regular cable channels (NESN, USA, TBS, ESPN, etc.) all work just fine. I tried unplugging the converter box for 5 minutes or so with no change.
Any ideas WTF is going on?
No doubt Joe Castig calls a great game, but thats gotta be the most ridiculous thing Ive ever heard.
I'm not sure what part of my post you are calling ridiculous. If you disagree that listening to baseball on the radio is a decent substitute for watching on TV, that is your prerogative. I lived outside New England for a couple years before MLB.TV was available and got used to listening to the WEEI radio feed over the internet (only $12/year!). Since then I've listened to well over 1,000 broadcasts, vs. watching maybe 100. It really is an enjoyable way to follow the game, plus you can do other things while you are listening, so you aren't stuck to the couch for 3 hours every night, all summer long.
If you were calling the whole concept of dropping cable ridiculous, then you simply have different viewing habits than I do. It works for me; I've never considered going back and I've been off everything but locals since before I'd heard about Hulu and before Netflix started their streaming service.
Edit: For anyone that thinks advocating going locals-only in a Comcast thread is offtopic or inappropriate: I am a Comcast subscriber and I originally started posting on this thread to find out what happened to my clear QAM local HD channels. So there. :)
A more realistic option is to order MLBTV online.
Does MLBTV still black out the local team for a given area? I considered going to MLBTV in the 2008 season, but supposedly I could watch any team but the Red Sox. I can't be bothered to set up a proxy server somewhere across the country. (Not to mention the lag that would cause.)
MickeyGee 12-16-09, 10:53 AM I'm not sure what part of my post you are calling ridiculous. If you disagree that listening to baseball on the radio is a decent substitute for watching on TV, that is your prerogative. I lived outside New England for a couple years before MLB.TV was available and got used to listening to the WEEI radio feed over the internet (only $12/year!). Since then I've listened to well over 1,000 broadcasts, vs. watching maybe 100. It really is an enjoyable way to follow the game, plus you can do other things while you are listening, so you aren't stuck to the couch for 3 hours every night, all summer long.
If you were calling the whole concept of dropping cable ridiculous, then you simply have different viewing habits than I do. It works for me; I've never considered going back and I've been off everything but locals since before I'd heard about Hulu and before Netflix started their streaming service.
Edit: For anyone that thinks advocating going locals-only in a Comcast thread is offtopic or inappropriate: I am a Comcast subscriber and I originally started posting on this thread to find out what happened to my clear QAM local HD channels. So there. :)
Agreed. Discussing both Comcast offerings as well as comparing competitive alternatives should be fair game in this thread. And many here are interested in the cost effective acquisition of network locals in HD.
[Old-school rant on:] Having grown up with a 19 inch rabbit ear TV pulling in a maximum of 9 fuzzy-but-free stations (which also were the days before they televised all of your home team’s baseball games) it’s a little easier for me to appreciate the content choices we have today and the on-going miracle of (wireless, old-school) radio. [Old school off.]
Mickey
Gt1racer 12-16-09, 11:04 AM This isn't really an HD issue, but this seems like the best place to ask.
As of 2 or 3 days ago, none of my local channels are working. 4, 5, 7, Fox, WSBK, and WLVI all show up as "ONE MOMENT PLEASE This channel should be available shortly." while all the regular cable channels (NESN, USA, TBS, ESPN, etc.) all work just fine. I tried unplugging the converter box for 5 minutes or so with no change.
Any ideas WTF is going on?
in my opinion it Might be a defected converter box, did you call comcast and tell them the problem? if that doesen't work swap for a different converter box
Alex.
sneff1984 12-16-09, 03:54 PM We have received 3 new hd channels. Also we received a new digital channel.
HD
825-Nick
836- Lifetime
855-Spike
Digital Channel
125-Retirement Living
Does MLBTV still black out the local team for a given area? I considered going to MLBTV in the 2008 season, but supposedly I could watch any team but the Red Sox. I can't be bothered to set up a proxy server somewhere across the country. (Not to mention the lag that would cause.)
Yes this is how it works. A handful of teams are starting to do local in-market streaming, but it usually is coupled with having a subscription to a participating video provider (Comcast, Verizon, Cox, etc.).
chrisgeleven 12-16-09, 06:22 PM We have received 3 new hd channels. Also we received a new digital channel.
HD
825-Nick
836- Lifetime
855-Spike
Digital Channel
125-Retirement Living
Confirm these in Manchester, NH as well.
Confirm these in Manchester, NH as well.
These have been added in Chelmsford as well, we are now up to 50 HD channels if you count the PPV and premium channels.
-Ken
These have been added in Chelmsford as well, we are now up to 50 HD channels if you count the PPV and premium channels.
-Ken
Little over 100 HD channels here in cambridge, including all premium channels, and that DOES NOT include PPV channels. So your second round of updates should be quite fruitful.
Little over 100 HD channels here in cambridge, including all premium channels, and that DOES NOT include PPV channels. So your second round of updates should be quite fruitful.
Chelmsford doesn't do the digital conversion till March so this must have just been a christmas gift with leftover bandwidth.
Ferrari328 12-17-09, 09:43 AM The cable guy just left and much to my surprise I now get the local channels in HD in the 800 range after adding a cable card. He had to replace the trap with a newer one.
I just got of the phone with Comcast after calling to cancel my service due to no local HD channels and was told that with a cable box or a cable card I would get the local HD channels back and I'm willing to try that but I doesn't have high hopes for that this will work.
Is the new trap for HBO,Showtime,etc.; or for the Hispanic tier? Also will analog just go up to 270 Mhz?
chambemd 12-17-09, 12:39 PM Just thought I'd ask - has anyone heard any thing about Comedy Central HD being available in Boston? Now that the Daily Show is finally going HD, this is really the last channel I need :-)
Just thought I'd ask - has anyone heard any thing about Comedy Central HD being available in Boston? Now that the Daily Show is finally going HD, this is really the last channel I need :-)
CH 858 Comedy Central HD, thats affirmative
MegaPrime33 12-17-09, 02:03 PM So my triple play plan just ended a month ago and my rate skyrocketed to 160 a month. I just got off the phone with them, and they were able to let me keep everything I already have, raise my internet to 16mbps, add 65 more digital channels, HBO, for less than 120 a month. Can't go wrong with that!
bicker1 12-17-09, 02:12 PM Good deal.
Ferrari328 12-17-09, 05:17 PM I have no idea, this is the trap for when you only have the basic package, e.g blocks everything above channel 22.
Is the new trap for HBO,Showtime,etc.; or for the Hispanic tier? Also will analog just go up to 270 Mhz?
cooper1010 12-17-09, 07:05 PM We have received 3 new hd channels. Also we received a new digital channel.
HD
825-Nick
836- Lifetime
855-Spike
Digital Channel
125-Retirement Living
same down here on the cape (harwich, specifically). sweet!
chambemd 12-17-09, 10:43 PM CH 858 Comedy Central HD, thats affirmative
Unfortunately there's no 858 in the Brighton/Brookline area :-) I didn't realize that Cambridge already had it - hopefully that means Boston will be getting it soon. I certainly thought we had the bandwidth!
Unfortunately there's no 858 in the Brighton/Brookline area :-) I didn't realize that Cambridge already had it - hopefully that means Boston will be getting it soon. I certainly thought we had the bandwidth!
Yeah, my sister lives in JP, and I noticed her channels were a little different, but ComedyHD came in the second wave of updates, so if you dont have it yet you should be getting in soon.
mdovell 12-18-09, 11:23 AM I'm not sure what part of my post you are calling ridiculous. If you disagree that listening to baseball on the radio is a decent substitute for watching on TV, that is your prerogative. I lived outside New England for a couple years before MLB.TV was available and got used to listening to the WEEI radio feed over the internet (only $12/year!). Since then I've listened to well over 1,000 broadcasts, vs. watching maybe 100. It really is an enjoyable way to follow the game, plus you can do other things while you are listening, so you aren't stuck to the couch for 3 hours every night, all summer long.
If you were calling the whole concept of dropping cable ridiculous, then you simply have different viewing habits than I do. It works for me; I've never considered going back and I've been off everything but locals since before I'd heard about Hulu and before Netflix started their streaming service.
Edit: For anyone that thinks advocating going locals-only in a Comcast thread is offtopic or inappropriate: I am a Comcast subscriber and I originally started posting on this thread to find out what happened to my clear QAM local HD channels. So there. :)
I don't think it's off topic. Certainly no one wants to pay more than they have to. From what I see with the QAM channels is most of the extra stuff seemed to be dropped :-(
Radio isn't bad for sports. The worse for sports I'd say is usually preseason football when sometimes the affiliate just drags someone out for commentary because the game doesn't count for much.
Somewhat reminds me I'm on the hd radio part of this site. Gradually I think there's going to be expansion into sports. Pretty much all of ice hockey and football is...WEEI might be holding out but it will be good once they do.
Some things work well for tv or radio. Sports can go either way. News can go either way. Comedy somewhat...an action movie has to be on tv
sonicdoommario 12-19-09, 01:09 PM Less than 48 hours until we get round 2 of the HD Channels here.
So, when I'm watching Wildest Police Videos on truTV HD, will the HD make any improvement in the picture quality? This show is from the late 90s/early 2000s with many of the videos coming from police dashboard cams. Could HD even glorify this?
Shows prior to the HD era usually look like crap in HD unless they have been remastered. They have the black lines on both sides of the screen. Better just to watch them in standard def.
rdilliker 12-19-09, 05:14 PM So my triple play plan just ended a month ago and my rate skyrocketed to 160 a month. I just got off the phone with them, and they were able to let me keep everything I already have, raise my internet to 16mbps, add 65 more digital channels, HBO, for less than 120 a month. Can't go wrong with that!
It's such a scam that people are paying different rates for the same services. I hate that Comcast behaves like a car salesman.
rdilliker 12-19-09, 05:29 PM Can someone clarify what package you need to get NFL network? I am on digital starter and I need the sports & entertainment package to get it with my service. However, I thought when Comcast and the NFL signed the agreement in august it would be available as part of Digital classic. The comcast rep I spoke to said it's only available as part of digital premier. I never could make sense of the channel lineup information on the Comcast website so any help is appreciated.
L Supreme 12-19-09, 05:34 PM Can someone clarify what package you need to get NFL network? I am on digital starter and I need the sports & entertainment package to get it with my service. However, I thought when Comcast and the NFL signed the agreement in august it would be available as part of Digital classic. The comcast rep I spoke to said it's only available as part of digital premier. I never could make sense of the channel lineup information on the Comcast website so any help is appreciated.
Yes there was a deal made. All you need is Digital Preferred to get NFL Network.
Digital Classic is now called Digital Preferred.
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