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fayewolf
11-14-07, 03:11 PM
hi, i'm new here! I just purchased a LG 1080p LCD HDTV and I'm currently subscribing to Basic Digital plus with Jade channel (asian channel) (something that they don't offer anymore, the CSR said). I have some really dumb questions:

1. Can I remain on the current digital plan and able to watch HDTV in my area? (Redwood Shores)
2. If i dont add that $7 to get that HD thing, will I not be able to watch anything in HD?
3. When watching regular channels, say, FOX , is it gonna be very blurry?

Thanks!

clau
11-14-07, 03:35 PM
hi, i'm new here! I just purchased a LG 1080p LCD HDTV and I'm currently subscribing to Basic Digital plus with Jade channel (asian channel) (something that they don't offer anymore, the CSR said). I have some really dumb questions:

1. Can I remain on the current digital plan and able to watch HDTV in my area? (Redwood Shores)
2. If i dont add that $7 to get that HD thing, will I not be able to watch anything in HD?
3. When watching regular channels, say, FOX , is it gonna be very blurry?

Thanks!

If your TV has a QAM tuner, you will see all the analog channels and the clear QAM channels including HD channels without any external box. To watch the encrypted digital channels, you need a set-top box (tuner, DVR or TiVo). I'm assuming your TV does not have a CableCard slot.

SD analog channels tend to be lower quality; it depends on your TV and what you are used to seeing.

fayewolf
11-14-07, 03:55 PM
Yes, it has QAM tuner, no cablecard slot. So, I assumed i won't need the external box? I currently have a motorola digital box, do i still need that box? I'm so confused.

What are SD analog chanels? for example now when i watch NBC it's on chanell 11, i noticed that there is a 7XX for NBC as well. I would be able to turn to 7xx without that box and watch HD NBC?

Mikef5
11-14-07, 04:00 PM
hi, i'm new here! I just purchased a LG 1080p LCD HDTV and I'm currently subscribing to Basic Digital plus with Jade channel (asian channel) (something that they don't offer anymore, the CSR said). I have some really dumb questions:


Fayewolf,

Jade channel is still offered and is on channel 262 in my area but it is part of the Asian package which will cost you more to get it. The only dumb question is the question you don't ask, so don't feel bad in asking any questions here, that's why this forum exists.

With just your tv qam tuner you will get the local HD channels ABC, CBS, NBC, KRON, Fox and KQED all in HD. Plus you will get a lot of analog channels, again depending on your area.

The HD package will give you access to other HD programing which would include FSN-HD, ESPN-HD, ESPN2-HD, and others depending on what your local area gets ( some areas are still not fully upgraded but they are in progress of being upgraded ). You will need a box or cable card to get the HD package.
I hope this is of some help to you.

Laters,
Mikef5

fayewolf
11-14-07, 04:12 PM
Fayewolf,

Jade channel is still offered and is on channel 262 in my area but it is part of the Asian package which will cost you more to get it. The only dumb question is the question you don't ask, so don't feel bad in asking any questions here, that's why this forum exists.

With just your tv qam tuner you will get the local HD channels ABC, CBS, NBC, KRON, Fox and KQED all in HD. Plus you will get a lot of analog channels, again depending on your area.

The HD package will give you access to other HD programing which would include FSN-HD, ESPN-HD, ESPN2-HD, and others depending on what your local area gets ( some areas are still not fully upgraded but they are in progress of being upgraded ). You will need a box or cable card to get the HD package.
I hope this is of some help to you.

Laters,
Mikef5

Thank you so much!!! I don't watch any of the FSN, ESPN, etc, so those are not necessary for me. What bugs me is that my aunt who lives in San Francisco can get Jade channel in the evening for free, while that does not seem to be an option for me? I would love to lower my cable cost by just subscribing to basic, and use my QAM tuner to watch basic channels, but I may really miss Jade. THey insist that i can't get jade without getting digital.

Any insights?

Mikef5
11-14-07, 04:34 PM
Thank you so much!!! I don't watch any of the FSN, ESPN, etc, so those are not necessary for me. What bugs me is that my aunt who lives in San Francisco can get Jade channel in the evening for free, while that does not seem to be an option for me? I would love to lower my cable cost by just subscribing to basic, and use my QAM tuner to watch basic channels, but I may really miss Jade. THey insist that i can't get jade without getting digital.

Any insights?
Fayewolf,

Unfortunately they are correct, the Jade channel is a specialty channel and part of the Asian package and would require a box and the minimum digital package.

Different areas have different programing and requirements. Have you gone to the Comcast web site and entered your zip code to see what's available in your area ?? It should tell you what programing is available to you, what's required to receive them and their prices.

If you don't want to get a box or digital program package and just want to use your qam tuner then what I gave you before is just about all you'll be able to get ( almost all other programing is encrypted ) which may be sufficient for you for now but I'm sure once you get use to the HD programs you'll probably want more in the future, it really is addicting :).

Laters,
Mikef5

fayewolf
11-14-07, 04:47 PM
I'm sure it will be addicting!! Yep, just checked, in SF, channel 68 offers Jade channel for free in the evening , but not in my area. Bummer.

Thanks for all your help!

smthrsd
11-14-07, 04:50 PM
Q FOR MIKE or anyone with knowledge

NHL and NBA pass on D TV now offer the choice of 2 feeds to listen to either teams announcers.

Any chance of Comcast doing the same?

clau
11-14-07, 05:23 PM
Thank you so much!!! I don't watch any of the FSN, ESPN, etc, so those are not necessary for me. What bugs me is that my aunt who lives in San Francisco can get Jade channel in the evening for free, while that does not seem to be an option for me? I would love to lower my cable cost by just subscribing to basic, and use my QAM tuner to watch basic channels, but I may really miss Jade. THey insist that i can't get jade without getting digital.

Any insights?

Have you asked about getting Basic Limited and the Digital Starter package?

fayewolf
11-14-07, 06:47 PM
Have you asked about getting Basic Limited and the Digital Starter package?

I haven't.. I'm not sure if the price will be any different?

lmsyl
11-14-07, 07:23 PM
Is NFLHD available on 725 in Fremont? From various TV guide sites(comcast, tivo, etc), it is still labled as HDSE and no guide. I am considering to add sports tier if NFLHD is on.
The second problem is if no Guide I could not easily record it with Tivo.

c3
11-14-07, 07:40 PM
Anyone else got their Nov bill yet?
I have Limited Basic and Digital Classic. I knew there was a price increase coming and Digital Classic went up from $11.95 to $14.95. But I didn't expect to see anything go down. Limited Basic went from $16.73 down to $14.89. :eek: Who made them drop the price?

Looking at the price list for my relative's area, limited basic dropped from $18.43 to $17.77.

c3
11-14-07, 07:43 PM
Thank you so much!!! I don't watch any of the FSN, ESPN, etc, so those are not necessary for me. What bugs me is that my aunt who lives in San Francisco can get Jade channel in the evening for free, while that does not seem to be an option for me? I would love to lower my cable cost by just subscribing to basic, and use my QAM tuner to watch basic channels, but I may really miss Jade. THey insist that i can't get jade without getting digital.

Jade is billed as a la carte, so I would expect that you can subscribe to it with any service level. You probably have to rent a cable box at additional charge.

fender4645
11-14-07, 09:16 PM
I've already got the new channel line up, thanks to Tribune Media updating the guide before it was suppose to be released :rolleyes:

Laters,
Mikef5

Me too! I sure hope Comcast is on time tomorrow with the their portion of the channel swap...

fayewolf
11-14-07, 09:47 PM
Looking at the price list for my relative's area, limited basic dropped from $18.43 to $17.77.


I punched in my zip code, I only see digital starter, no digital classic, starter is $33 for 3 months, $53 thereafter, i think that's what i have now plus the jade.

Where do i find digital classic and limited basic?

c3
11-14-07, 10:30 PM
Limited basic should be on the website, maybe as "basic cable". Most options are NOT listed on the website. Your last/next statement should have the full price list.

clau
11-14-07, 11:40 PM
I punched in my zip code, I only see digital starter, no digital classic, starter is $33 for 3 months, $53 thereafter, i think that's what i have now plus the jade.

Where do i find digital classic and limited basic?

You may be in luck. I'm in Sunnyvale, and Jade is in the clear. Perhaps they only place that channel in the clear in the evenings.

Do a re-scan of your cable (digital) channels at night, and see if you can pick it up where you are. It's 95-9. If you have cable box or CableCard, it's 262.

Mikef5
11-14-07, 11:49 PM
You may be in luck. I'm in Sunnyvale, and Jade is in the clear. Perhaps they only place that channel in the clear in the evenings.

Do a re-scan of your cable (digital) channels at night, and see if you can pick it up where you are. It's 95-9. If you have cable box or CableCard, it's 262.

Clau is right, I just checked the Jade channel and it's in the clear, it's channel 262 here in Milpitas also. Strange that they would encrypt it during the day and have it in the clear at night..... Don't look a gift horse in the mouth :p

Laters,
Mikef5

clau
11-15-07, 12:13 AM
Clau is right, I just checked the Jade channel and it's in the clear, it's channel 262 here in Milpitas also. Strange that they would encrypt it during the day and have it in the clear at night..... Don't look a gift horse in the mouth :p

Laters,
Mikef5

I went to the Jade channel webpage, and they said that for the SF area, it is available 6pm-mid-night.

One thing though, that channel comes in at a fairly low signal level for me. It's the only digital channel that is at marginal strength. Does anyone know what frequency 95-9 is at? I think it may be at the high-end of the band, and my splitters are not working well. There are two splitters in the path, so at least 7 dB loss from the cable panel, plus cable loss.

Although tomorrow they may scramble all the channels again, I don't know. BTW, in Sunnyvale 94087, the upgrade still has not happened.

mjf92
11-15-07, 12:54 AM
Does anyone know the frequencies of the HDT (channel 722) or MOJO (channel 719) channels on comcast in SF?

How about the Radio channels (960-989)?

Cal1981
11-15-07, 09:47 AM
Comcast has not pushed the new channels and lineup changes as of 6 AM today. Bet the rates will go up on time.

bobby94928
11-15-07, 10:22 AM
The lineup changes and new channels are up in Rohnert Park at 7:15AM. I am getting a not authorized on USA-HD so far, but the rest of the channels are OK.

nikeykid
11-15-07, 10:49 AM
here in palo alto, my tivohd picked up the new channel additions, and all the new shifts, but none of the new channels are authorized yet and the old guide with old channels assignments are still here. i might have to rescan later 2nite.

dsm2gst
11-15-07, 11:10 AM
Santa Clara 95050 channel changes are up. USAHD I'm getting a not authorized message. Everything else works fine.

fender4645
11-15-07, 11:42 AM
Everything's up here in Moraga. New channels are showing up and the "moved" channels are showing up in their new locations. All of the viewed on my S3 Tivo.

brimorga
11-15-07, 11:44 AM
No changes to Campbell, 95008. Same as it was yesterday.

clau
11-15-07, 11:54 AM
I went to the Jade channel webpage, and they said that for the SF area, it is available 6pm-mid-night.



Jade is still unscrambled this morning, so maybe they are not scrambling it at all. The signal level is now about 2 dB higher than last night.

zshuster
11-15-07, 12:03 PM
no changes showing yet in 95120

lmsyl
11-15-07, 12:42 PM
New Channel lineup starts to show in Fremont now.

Fab2007
11-15-07, 01:30 PM
Nothing new in San Mateo

robingo88
11-15-07, 02:39 PM
still old lineup here in San Jose on the Los Gatos border near Good Sam... TBS, SHO, MAX, HBO, etc. all in their previous position

btw, i don't see Fox Sports Net HD listed in the revised HD channel lineup (actually, nothing on 720)... is that because it's not suppose to be moving?

fingers crossed waiting for the new channels... this is really messing up my TiVo S3

cheers!
r

siouxmoux
11-15-07, 03:25 PM
Still no the old channel line up for the HDTV channels down here in San Jose. Even after a reboot. Still nothing new.

MANNAXMAN
11-15-07, 03:35 PM
Can anyone report in from 94087? According to "the letter" I received last month, the upgrades in my area were supposed to be completed by today. As of 6AM today, when I left for work, there were still no new HD channels. I doubt it will be any different when I get home. :mad:

zshuster
11-15-07, 03:44 PM
still no changes San Jose 95120

zshuster
11-15-07, 04:13 PM
San Jose 95120...we have launch for new HD channels and HD channel renumbering

rsra13
11-15-07, 04:33 PM
everything working fine in south San Jose 95123.

DVR made the adjustments.

clau
11-15-07, 04:57 PM
Can anyone report in from 94087? According to "the letter" I received last month, the upgrades in my area were supposed to be completed by today. As of 6AM today, when I left for work, there were still no new HD channels. I doubt it will be any different when I get home. :mad:

No changes in 94087.

Brian Conrad
11-15-07, 05:36 PM
No changes yet here in Martinez (94553 - Danville headend) though there was a message about the new lineup a week or so ago.

oldskoolboarder
11-15-07, 05:48 PM
What new channels besides USA-HD? I somehow remember HGTV or Food but don't recall.

robingo88
11-15-07, 06:17 PM
3PM update (95124)

702 - KTVUD
703 - DKNTV
704 - KRON
705 - KPIX
706 - KICUD
707 - KGOHD
709 - KQEDH
712 - KBCWD
720 - FSNHD
722 - VSGLF
724 - ESPND
725 - ES2HD
730 - NFLHD
734 - A&EHD
735 - TBSHD
737 - TNTHD
738 - USAHD
739 - UHD
740 - MOJO
743 - MHD
746 - HGTVD
750 - TDCHD
754 - HDT
757 - NGCHD
758 - (blank name but is The History Channel HD)
770 - HBOHD
780 - S-HDw
785 - SHOHD
792 - MXHDW

theman23
11-15-07, 06:30 PM
Is anyone else getting severe breaking up for USA-HD and HGTV-HD? It's unwatchable. The other two new channels are fine.

wanderance
11-15-07, 06:33 PM
Any news for the Foster City / Redwood Shores area?

smthrsd
11-15-07, 06:40 PM
3PM update (95124)

702 - KTVUD
703 - DKNTV
704 - KRON
705 - KPIX
706 - KICUD
707 - KGOHD
709 - KQEDH
712 - KBCWD
720 - FSNHD
722 - VSGLF
724 - ESPND
725 - ES2HD
730 - NFLHD
734 - A&EHD
735 - TBSHD
737 - TNTHD
738 - USAHD
739 - UHD
740 - MOJO
743 - MHD
746 - HGTVD
750 - TDCHD
754 - HDT
757 - NGCHD
758 - (blank name but is The History Channel HD)
770 - HBOHD
780 - S-HDw
785 - SHOHD
792 - MXHDW


mine is the same out here in dublin 94568. What channeel 754? And where is CNN?

keenan
11-15-07, 06:46 PM
For those of you that got USA-Network, Law and Order: Criminal Intent airs tonight at 7PM and 10pm depending on what feed you have, although, I think there is only one, an east feed. I think it airs at both times. Also, USA has guide problems where all the episodes, even old ones, show up as "new", so your DVR may get clogged with with multiple eps.

robingo88
11-15-07, 06:46 PM
mine is the same out here in dublin 94568. What channeel 754? And where is CNN?

754 - Discovery HD Theater (previously on 722)

i don't think there was any indication that CNNHD was going to be added... did you read that somewhere?

cheers
r

hiker
11-15-07, 06:49 PM
754 - Discovery HD Theater (previously on 722)

i don't think there was any indication that CNNHD was going to be added... did you read that somewhere?

cheers
rCNNHD was not added this round. Not much there in HD anyway. I wonder if the debate tonight will be HD?

Fab2007
11-15-07, 06:59 PM
In San Mateo, the reshuffling + addition seems to have occurred. However, all the new channels are blocked on my S3 Tivo, which doesn't have the new channels listings anyway.

Any news for the Foster City / Redwood Shores area?

wanderance
11-15-07, 07:10 PM
In San Mateo, the reshuffling + addition seems to have occurred. However, all the new channels are blocked on my S3 Tivo, which doesn't have the new channels listings anyway.

When you say blocked does the CableCARD screen pop up asking you to call Comcast? I am using a Series 3 and TiVoHD. I guess I will see when I get home :)

Fab2007
11-15-07, 07:13 PM
What I mean is that I get a black screen for all the new channels, like if the cable card is not authorized to descramble them.
When TBS HD was added, it was immediately available.

When you say blocked does the CableCARD screen pop up asking you to call Comcast? I am using a Series 3 and TiVoHD. I guess I will see when I get home :)

robingo88
11-15-07, 07:20 PM
In San Mateo, the reshuffling + addition seems to have occurred. However, all the new channels are blocked on my S3 Tivo, which doesn't have the new channels listings anyway.

i've got an S3, too, here in san jose... we had munged listings for a few weeks since tivo flipped the 'new channel switch' early (or tribune or someone)... so i did a guided setup and chose a zip in SF that had the same channel lineup as SJ, and things were working just fine... after my comcast box showed the new channels this afternoon, i went into the other room and redid guided setup with my correct zip (95124)... there are a couple of bugs (HBOHD shows up in two different places, but one is wrong since it shares the NFLHD channel), so i just deleted it...

one thing to note... when you run guided setup, right before it shows the Food Channel, if you look there's an option to hit ENTER and manually select the channel lineup... i was told to choose Digital Extended, and that seems to be working...

if repeating the guided setup doesn't work, you might want go into the cablecard menu and do the test channels and start at 720, going up, and see what gets displayed on the banner, and what you can see on the screen.

good luck!... let us know if it works

r

lmsyl
11-15-07, 07:21 PM
Is anyone else getting severe breaking up for USA-HD and HGTV-HD? It's unwatchable. The other two new channels are fine.

In Fremont, it is worse. My Tivo HD could not lock them. I checked those two channels are mapped to 855 MHz. The Tivo just flipped between QAM64/256.:mad:

And there is no Guide from Tivo yet.

clau
11-15-07, 07:21 PM
3PM update (95124)

702 - KTVUD
703 - DKNTV
704 - KRON
705 - KPIX
706 - KICUD
707 - KGOHD
709 - KQEDH
712 - KBCWD
720 - FSNHD
722 - VSGLF
724 - ESPND
725 - ES2HD
730 - NFLHD
734 - A&EHD
735 - TBSHD
737 - TNTHD
738 - USAHD
739 - UHD
740 - MOJO
743 - MHD
746 - HGTVD
750 - TDCHD
754 - HDT
757 - NGCHD
758 - (blank name but is The History Channel HD)
770 - HBOHD
780 - S-HDw
785 - SHOHD
792 - MXHDW

Does anyone know how many of these are unscrambled? Or how many of these are available if you are only on the digital starter plan? TIA.

wanderance
11-15-07, 07:29 PM
Is anyone else getting severe breaking up for USA-HD and HGTV-HD? It's unwatchable. The other two new channels are fine.

When TBS-HD first came online it was like this for me, after a day it cleared up. Not sure if this is the same thing though...

ayewbf
11-15-07, 07:43 PM
I have the new channels as well today. Of course, my s3 tivo still has the old guide data so everything is A.F.U. Is it too much to ask to have comcast push the changes out to tivo on the same date as the rollout? In previous roll outs, it wasn't a big deal, but this time, with the channel remappings, important channels such as HBO-HD and NGC-HD currently don't tune to anything. Season passes, etc. won't work until this is fixed.

Before you tell me this is just a tivo problem, I note that titantv and zap2it don't have the updated info either. So comcast has not propagated their changes to tribune. Can't they get this right? They've had several rollouts to practice on before this more disruptive one.

sfhub
11-15-07, 07:57 PM
Before you tell me this is just a tivo problem, I note that titantv and zap2it don't have the updated info either. So comcast has not propagated their changes to tribune. Can't they get this right? They've had several rollouts to practice on before this more disruptive one.
I think that is a localized issue. In my area, zap2it and TiVo have the correct guide data for the new channel numbering and the CableCARD system downloaded the new channel # to raw frequency mapping file from the head-end.

sfhub
11-15-07, 08:01 PM
Also, USA has guide problems where all the episodes, even old ones, show up as "new", so your DVR may get clogged with with multiple eps.
I think the guide problems are with the original air date field. The "repeat" flag is correct on those shows. TiVo uses OAD. Other PVRs use the repeat flag. That is why TiVo keeps recording those shows as new. Same problem with USA, monk, psych, 4400.

keenan
11-15-07, 08:05 PM
I think the guide problems are with the original air date field. The "repeat" flag is correct on those shows. TiVo uses OAD. Other PVRs use the repeat flag. That is why TiVo keeps recording those shows as new. Same problem with USA, monk, psych, 4400.

It's happening on the DirecTV HR20 DVR as well, and to a lesser extent on the Dish 622. I wish they'd fix it.

Interestingly, it seems to have started when Criminal Intent started airing on USA a few months ago.

lmsyl
11-15-07, 08:10 PM
I have the new channels as well today. Of course, my s3 tivo still has the old guide data so everything is A.F.U. Is it too much to ask to have comcast push the changes out to tivo on the same date as the rollout? In previous roll outs, it wasn't a big deal, but this time, with the channel remappings, important channels such as HBO-HD and NGC-HD currently don't tune to anything. Season passes, etc. won't work until this is fixed.

Before you tell me this is just a tivo problem, I note that titantv and zap2it don't have the updated info either. So comcast has not propagated their changes to tribune. Can't they get this right? They've had several rollouts to practice on before this more disruptive one.

temp solution: use San Jose lineup

ayewbf
11-15-07, 08:10 PM
I think that is a localized issue. In my area, zap2it and TiVo have the correct guide data for the new channel numbering and the CableCARD system downloaded the new channel # to raw frequency mapping file from the head-end.
Hmm, OK, so maybe someone here could get SF comcast folks to call the ones in San Rafael and let them know how to push the changes to tribune?

I know it's just tv. In the past, this has cleared up after about 2 weeks. Perhaps comcast should not charge for HD channels for those 2 weeks...

keenan
11-15-07, 08:18 PM
It was to be expected, yesterday, a Comcast subscriber from California filed a suit against Comcast in which he calls upon the ISP to stop interfering with his bit-torrent traffic.

We first reported that Comcast was actively disconnecting bit-torrent seeds back in August. Comcast of course denied our allegations, even though we had proof, and they continued to do so.

on Hart, a Comcast subscriber from California couldn’t take it anymore and decided to take legal action. He filed a class-action lawsuit on Tuesday and demands that Comcast stops the bit-torrent traffic interference. In addition he wants Comcast to pay him, and all other Comcast customers in California, damages for not giving him the “crazy fast speeds” they advertised.

Threat Level asked Comcast for a response to this news, but the spokesman put them off with his default response: “Comcast does not, has not, and will not block any websites or online applications, including peer-to-peer services”. Semantically speaking they are totally right, they don’t block any applications or websites, they do however, actively disconnect peer-to-peer connections, making it impossible for many users to seed files on bit-torrent.

Hart is not the only one taking action against Comcast, the people behind SaveTheInternet have also formed a coalition and plan to demand $195,000 for all the customers who are affected.

Comcast is using an application from the broadband management company Sandvine to throttle bit-torrent traffic. The application is installed at the cable modem termination system and breaks every (seed) connection with new peers after a few seconds. This means that Comcast is not simply slowing down connections, they actually disconnect peer-to-peer transfers.

We wish Jon all the best, let’s hope justice will be served. In the meantime, here’s an article that explains how to bypass Comcast’s bit-torrent interference.

Supporting links at the site where the article resides. Second posting at below link, AVS still blocks the the un-hyphenated "bit-torrent" wording.

http://torrentfreak.com/

I'd still like to hear from Mr. J on this, I would like to go with Comcast HSI, but not if they are going to continue to pull this sort of crap.

kevini
11-15-07, 08:50 PM
In Fremont, it is worse. My Tivo HD could not lock them. I checked those two channels are mapped to 855 MHz. The Tivo just flipped between QAM64/256.:mad:

And there is no Guide from Tivo yet.


Same problem for me in Fremont. Fremont is a 750Mhz plant so they must have mapped it into the wrong spot.... Has anyone called their line yet to let them know?

Kevin

ayewbf
11-15-07, 08:53 PM
Last I looked, I don't remember seeing any bandwidth *guarantee* in the fine print of the comcast internet residential contract. Lacking that, I would think Mr. Hart would be better off buying a service contract that does include such a guarantee. I would think that'd be more cost effective than lawyering up. Maybe his time is worthless and his laywers are free...

wanderance
11-15-07, 09:07 PM
No new channels in Redwood Shores (94065), and everything is still on the old channels. I always assumed we were on a newer / updated plant since we have never been metioned in the areas to be upgraded...guess I could be wrong.

ayewbf
11-15-07, 09:08 PM
temp solution: use San Jose lineupI checked SJ zip code 95134, and zap2it doesn't have the new HD listsings there either. Also some other channels like SCIFI map differently. I would bet some of the QAM frequencies don't match as well.

THanks anyways.

lmsyl
11-15-07, 10:40 PM
I checked SJ zip code 95134, and zap2it doesn't have the new HD listsings there either. Also some other channels like SCIFI map differently. I would bet some of the QAM frequencies don't match as well.

THanks anyways.

Goto tivo.com, they have full HD lineup for 95134. For SD, there are some difference. Fortunately, I am HD only guy.:)
BTW, I do not think Tivo guide contains QAM info.

PITTM
11-15-07, 10:41 PM
I am in Santa Cruz and all that happened with me was that a few of the channel numbers changed. the espn's and golf hd moved. No new channels. :(

Mikef5
11-15-07, 10:52 PM
Does anyone know how many of these are unscrambled? Or how many of these are available if you are only on the digital starter plan? TIA.

The only ones listed there would be 702-712 inclusive, the rest should be encrypted.

Laters,
Mikef5

Mikef5
11-15-07, 10:57 PM
3PM update (95124)

702 - KTVUD
703 - DKNTV
704 - KRON
705 - KPIX
706 - KICUD
707 - KGOHD
709 - KQEDH
712 - KBCWD
720 - FSNHD
722 - VSGLF
724 - ESPND
725 - ES2HD
730 - NFLHD
734 - A&EHD
735 - TBSHD
737 - TNTHD
738 - USAHD
739 - UHD
740 - MOJO
743 - MHD
746 - HGTVD
750 - TDCHD
754 - HDT
757 - NGCHD
758 - (blank name but is The History Channel HD)
770 - HBOHD
780 - S-HDw
785 - SHOHD
792 - MXHDW

I have the same lineup and 758 ( History Channel HD ) has no name or guide info also. My TivoHD made the switch with no problems and has all the correct guide info including The History Channel HD and did the switch of scheduled recordings to the proper channels.

Laters,
Mikef5

dailowai
11-16-07, 12:02 AM
95138 has all the new channels, but my HTPC is showing both the old and new channels and unfortunately the guide data for the ESPN and Discovery channels are the same. Hopefully my guide data will differentiate the two soon.

keenan
11-16-07, 12:19 AM
Last I looked, I don't remember seeing any bandwidth *guarantee* in the fine print of the comcast internet residential contract. Lacking that, I would think Mr. Hart would be better off buying a service contract that does include such a guarantee. I would think that'd be more cost effective than lawyering up. Maybe his time is worthless and his laywers are free...

That's not the issue, it's the interference by Comcast as to how Mr.Hart uses his internet connection, specifically BT traffic, for legal use or otherwise. The embedded links in the linked to article explain in more detail as to what is really happening. In other words, Comcast is restricting what content and what sites they are allowing you to use/visit and what type of files you download/upload.

diskus
11-16-07, 12:33 AM
Cruel Cruel Cruel.

Here in Los Gatos my Tivo lists all the multiple new channels everyone is talking about

are there actually any? of course not and there wont be

pappy97
11-16-07, 01:03 AM
Here in Newark, USAHD and HGTVHD aren't working. USAHD doesn't load anything, HGTVHD says the channel is n/a, coming shortly.

The big problem is the new Discovery HD channel (not HD Theater). The 16:9 programs are not filling the whole screen! There black bars on all four sides, and there shouldn't be for 16:9 programs on a 16:9 display. No big deal because I bet it will be fixed soon and there is nothing I'm dying to watch now on D-HD, but I thought I'd point it out.

On a positive note, my recordings of Dexter on SHO-HD did not have to be reset on the DCH Motorola box, it was changed automatically.

ayewbf
11-16-07, 01:03 AM
Goto tivo.com, they have full HD lineup for 95134. For SD, there are some difference. Fortunately, I am HD only guy.:)
BTW, I do not think Tivo guide contains QAM info.

Almost all of the channel assignments for HD channels are now wrong on s3 tivos in San Rafael thanks to today's reassignments. I'm not sure I believe you about tivo's web page; when I go here: http://www3.tivo.com/tivo-tco/provider.do?submitSetting=true&zipcode=95134&selLineups=HEADEND%7ECA04437%7EBROADCAST%7EN%2FA%7ESERVICE%7 E83%7EDEVICE%7EN%2FA%7CN%2FA%7CComcast+%28Digital%29.+San+Jo se%2C+CA%7CGMT-08%3A00%7CN%2FA&submit.x=37&submit.y=15&submit=submit
I see channel assignments that have not been updated (HBO is 730 for example).
If the new assignments are buried on tivo's web page for San Jose somwhere, even though Tribune doesn't show the right info for 95134 still, great for you. Maybe tivo takes care of their own home region manually.

Using San Jose mappings in San Rafael is not a valid workaround as it's easy to see how it screws up other channel mappings in pratice, and so I would not trust San Jose guide data.

sfhub
11-16-07, 01:12 AM
BTW I looked at zap2it again. It has the old mappings for my area. TiVo on the other hand has the new mappings. Both source from Tribune. This is the first time in a long time they have been out of sync. It is nice that TiVo has the new mappings.

ayewbf
11-16-07, 01:37 AM
That's not the issue, it's the interference by Comcast as to how Mr.Hart uses his internet connection, specifically BT traffic, for legal use or otherwise. The embedded links in the linked to article explain in more detail as to what is really happening. In other words, Comcast is restricting what content and what sites they are allowing you to use/visit and what type of files you download/upload.

The article you sighted makes the claim that the user wants damages "for not giving him the “crazy fast speeds” they advertised." I disagree with any suit that makes this a major claim. It's took weak of a claim to win in my opinion as the ISP didn't provide a bandwidth guarantee. I looked at the actual filing and it is not claiming much beyond what the article mentions.

If you want to argue about p2p traffic prohibition, that's something different, and has already been denied by comcast officially.

Why on earth would you expect a comcast employee to go on record about the lawsuit here? Why bring it up here?

PS: I don't like the idea of ISPs rate limiting my traffic based upon their notion of the type of traffic, but I still think this lawsuit is poorly done.

djnsmith7
11-16-07, 02:46 AM
If you're in the Bay Area, CA, check your HD channel lineup. I have 4 new channels tonight.

TBS-HD
USA-HD
HDT-HD (Not sure which channel this is)
H-HD (History Channel)

bicker1
11-16-07, 07:12 AM
I think that should be TDCHD (The Disney Channel HD), not HDT (High Definition Theater). The former is being added in many areas around the country; the latter has typically been available for a while, and is not the one that is generally "being added" at this time. I recently had TDCHD added here, but my TiVo is reporting the addition as HDT, as, seemingly, your program guide provider is as well.

RBurks
11-16-07, 08:20 AM
Still no new HD channels in San Carlos (94070) as of 5am Friday.

Any other areas still not added?

GBruno
11-16-07, 09:20 AM
Santa Cruz

Yeah, I was pretty sure that we were getting only new channel #'s but no new channels. Nonetheless disappointed. At least my Moto box seems to have made the channel changes without crashing!

PITTM, do you, are does anyone know why we do not get ABC-HD unencrypted in Santa Cruz?

thanks

CPanther95
11-16-07, 09:22 AM
Threads merged.

wanderance
11-16-07, 10:25 AM
Still no new HD channels in San Carlos (94070) as of 5am Friday.

Any other areas still not added?

Nothing in Redwood Shores 94065...no new channels or channel mappings..

raghu1111
11-16-07, 11:37 AM
Among the channels added USA does not stretch. History channel stretches 16:9 content. All the new channels are on Eastern time.

Mikef5,
Could you ask about the 3 hours time shift.. whether if it stay like that or will get corrected soon. This might be a problem with the lazy broadcasters.. but unless carriers demand it may not change.

nikeykid
11-16-07, 11:52 AM
palo alto has the new channels but my tivo still hasn't had any new guide data loaded, even after a reboot. of the new channels so far, HGTV seems to have the most HD content, i've been impressed by the PQ and the audio (clean crisp and 5.1) but then again i've had less than 24 hours with them. thank god USAHD does not stretch like TBS. i can't watch anything on TBS, the stretching makes me dizzy.

Cal1981
11-16-07, 12:35 PM
The following language is included in Comcast's recent public notices regarding the new rate increases in the Bay Area:

"Digital Premier currently priced at $4.99 and Digital Sports Tier currently priced at $4.95 and going to $4.99 will become the Sports Entertainment Package. Customers subscribing to Digital Premier and/or Digital Sports Tier will receive all channels in both packages effective November 15, 2007. The rate for the new Sports Entertainment Package is $4.99."

Since I have the Digital Premier Package but not the S/E addon, does this mean that as of tomorrow, I will be able to access NFL Network and Fox Movie Channel, etc. without any action on my part, especially since the Premier package is going up by $4.00?

We did get some additional HD channels yesterday afternoon and renumbering but I was still denied access to NFL Network. I called Comcast this morning and read the wording of the public notice to the CS rep. He agreed that anyone with the Digital Premier package should indeed have full access to all of the Sports Entertainment channels and sent a signal to my cable boxes. Since I wasn't home and the boxes were "off" (the DVRs are never really off), he told me to call CC back if I still couldn't get NFL when I got home and have them hit the boxes while they were all on.

cardinalblue
11-16-07, 12:35 PM
I talked to a Comcast employee who told me that not all areas of the Bay Area are getting the new channels in November (I'm in Sunnyvale, 94087). His best estimate was early next year for my area.

I guess Comcast sent the 11/15 letter to all subscribers, regardless of where we live. Just thought I'd pass this on to my fellow 550 Mhz Comcast subscribers, so you don't eagerly check your listings every day.

garypen
11-16-07, 01:22 PM
1. Does anybody know if there are any plans to drop HD Theater, now that it has become redundant, so that a more useful HD channel could be added, such as Sci-Fi or CNN?

2. What is the HD resolution from Comcast Bay Area? Is it the full 1920x1080/1280x720? Or, do they send a lower rez, like Dish does, and DirecTV used to do? What about bitrate?

keenan
11-16-07, 01:41 PM
The article you sighted makes the claim that the user wants damages "for not giving him the “crazy fast speeds” they advertised." I disagree with any suit that makes this a major claim. It's took weak of a claim to win in my opinion as the ISP didn't provide a bandwidth guarantee. I looked at the actual filing and it is not claiming much beyond what the article mentions.

If you want to argue about p2p traffic prohibition, that's something different, and has already been denied by comcast officially.

Why on earth would you expect a comcast employee to go on record about the lawsuit here? Why bring it up here?

PS: I don't like the idea of ISPs rate limiting my traffic based upon their notion of the type of traffic, but I still think this lawsuit is poorly done.

I had asked for some comment from Mr. J awhile back, before the lawsuit came about, you're right, it would be silly to ask him to comment about this particular lawsuit.

Regarding the Comcast denial, they don't specifically deny breaking seeds, they've worded the denial so that it avoids answering the question directly. There's no doubt, and it's been proven, that Comcast has and does throttle and break seed connections of a variety of bit-torrent traffic.

I only posted the articles to raise awareness as to what Comcast is doing. Raising this awareness hopefully will make Comcast realize that folks do not approve of this "big brotherly" type intrusion to their internet use.

As a comparison, have seeded files for months on end without any seed-breaking or speed throttling using AT&T DSL.

Bit-torrent is becoming a legitimate way of file-sharing, especially with the news that some of the major content houses are considering it as away to distribute the rather large files required for video content. Comcast will eventually have to come to grips with bit-torrent and deal with it in a way other than they are doing now.

Lastly, I agree, the lawsuit is poorly done, but I believe it's probably only the first of more to come.

On a local note, does anyone here who uses the bit-torrent protocol experience any of the problems noted above? Comcast may not be doing it in this area yet, if not, it's definitely not something we want them to implement if they plan to do so. Again, raising awareness, that is the point of my postings on the subject.

keenan
11-16-07, 01:45 PM
1. Does anybody know if there are any plans to drop HD Theater, now that it has become redundant, so that a more useful HD channel could be added, such as Sci-Fi or CNN?

2. What is the HD resolution from Comcast Bay Area? Is it the full 1920x1080/1280x720? Or, do they send a lower rez, like Dish does, and DirecTV used to do? What about bitrate?

How do you mean redundant? Discovery-HD Theater has different programming from Discovery-HD if that's what you mean.

Comcast has stated that they send whatever they get from the provider regarding resolution/bitrate. That's not to say that every channel sends a 1920x1080i/19.38mbps signal, many content providers send much less.

mds54
11-16-07, 01:54 PM
1. Does anybody know if there are any plans to drop HD Theater, now that it has become redundant, so that a more useful HD channel could be added, such as Sci-Fi or CNN?

Discovery HD Theater was showing actual HD programming late last night,
while the new DHD channel was showing infomercials. Please don't lose
DHD Theater! HGTV was doing the same thing with "paid programming".
Did we just get two new HD channels that show nothing but infomercials late night?
What a waste of bandwidth :(

wanderance
11-16-07, 02:07 PM
I only posted the articles to raise awareness as to what Comcast is doing. Raising this awareness hopefully will make Comcast realize that folks do not approve of this "big brotherly" type intrusion to their internet use.



Not to be a jerk, but not sure what this has to do with "Local HDTV Info and Reception"...there are a ton of forums where this topic of discussion is currently occuring, not sure we need to drag this one into it as well.

garypen
11-16-07, 02:15 PM
How do you mean redundant? Discovery-HD Theater has different programming from Discovery-HD if that's what you mean.

Comcast has stated that they send whatever they get from the provider regarding resolution/bitrate. That's not to say that every channel sends a 1920x1080i/19.38mbps signal, many content providers send much less.Good news on the rez.

And, yes, I meant redundant, as in most of the programming, as it appeared to me. But, if I'm wrong about the replicated programming, and it's that different from DHD, they can keep it. (As long as they add more HD channels.)

nikeykid
11-16-07, 02:16 PM
Discovery HD Theater was showing actual HD programming late last night,
while the new DHD channel was showing infomercials. Please don't lose
DHD Theater! HGTV was doing the same thing with "paid programming".
Did we just get two new HD channels that show nothing but infomercials late night?
What a waste of bandwidth :(

agree with HDtheater. HDtheater is much better right now than the HD simulcast of discovery.

relax... in due time these networks will have more HD programming. we can't expect them to all go 100% HD from the getgo; that's just not how change happens.

keenan
11-16-07, 02:30 PM
Not to be a jerk, but not sure what this has to do with "Local HDTV Info and Reception"...there are a ton of forums where this topic of discussion is currently occuring, not sure we need to drag this one into it as well.

Comcast HSI has always been discussed in this thread, but I won't post anymore about it, I don't use Comcast HSI, and probably won't in the future unless they change their ways, I just felt that others might be interested.

Brian Conrad
11-16-07, 02:49 PM
Still no channels at 94553 and this system was one of the first to be upgraded and I know from scans there are plenty of slots open. But I've seen no one else on the Danville head end mention they've got new channels either.

Love to see Sci-HD too but I also just got a HD-DVD player which is going to skew my viewing habits a bit. Comcast may have a harder sell as more people get these. :)

hd-salee
11-16-07, 02:59 PM
No upgrades in my area (94086). My letter said the upgrades will be between 11/15 and 12/15. Hopefully, they will do so in that timeframe...

Interesting tidbit - a friend lives a couple of blocks aways from me and he got the upgrade letter, but his dates show 12/15 to 1/15/08. I wonder if Comcast is backpedaling on their dates to our area. Hmmm....

-Steve

mds54
11-16-07, 03:09 PM
relax... in due time these networks will have more HD programming. we can't expect them to all go 100% HD from the getgo; that's just not how change happens.

I wasn't expecting 100% HD from the getgo, but I was NOT expecting
infomercials! How about actual SD programming???

kevini
11-16-07, 03:59 PM
I wasn't expecting 100% HD from the getgo, but I was NOT expecting
infomercials! How about actual SD programming???

When I checked it on and off last night it was either full HD like Mythbusters or well upconverted SD. No stretching or or panaramic. They seem to have the right idea for a good HD/SD simulcast mix. Good enough to fool most non HD purists.

Very unlike TNT or TBS. They are of course both Turner channels.

wanderance
11-16-07, 04:22 PM
No upgrades in my area (94086). My letter said the upgrades will be between 11/15 and 12/15. Hopefully, they will do so in that timeframe...

Interesting tidbit - a friend lives a couple of blocks aways from me and he got the upgrade letter, but his dates show 12/15 to 1/15/08. I wonder if Comcast is backpedaling on their dates to our area. Hmmm....

-Steve


Hmm...I never got a letter so maybe we aren't getting the new channels? My area has never been listed as one of the "non-upgraded" so I assumed Nov 15 would bring some new channels..

Mikef5
11-16-07, 04:40 PM
Hmm...I never got a letter so maybe we aren't getting the new channels? My area has never been listed as one of the "non-upgraded" so I assumed Nov 15 would bring some new channels..

Wanderance,

What area are you in ?? You don't have it listed in your profile.

The letter that everyone is talking about is for the last of the non upgraded areas and when they will be upgraded, not about getting new channels. I posted the message from Comcast about the new channels and who would get them, check post #3989.

If you are in an upgraded area you should've seen the new channels and a new channel numbering lineup.

Laters,
Mikef5

oldskoolboarder
11-16-07, 05:26 PM
new channels in 94025. Tivo S3 didn't have updated guides as of last night.

wanderance
11-16-07, 05:34 PM
Wanderance,

What area are you in ?? You don't have it listed in your profile.

The letter that everyone is talking about is for the last of the non upgraded areas and when they will be upgraded, not about getting new channels. I posted the message from Comcast about the new channels and who would get them, check post #3989.

If you are in an upgraded area you should've seen the new channels and a new channel numbering lineup.

Laters,
Mikef5

Guess it's time to update my profile :)

Sounds like I misunderstood the purpose of the letter some people received..

I live in Redwood Shores (94065), I believe we are served out of the Foster City office (not really sure). Everything that I have gathered over visting this thread over the past few months is that we are in an upgraded area (we had all the old HD channels for a while). I was basing the fact that we would get the new channels on your posting (http://www.avsforum.com/avs-vb/showthread.php?p=12206536#post12206536).

When I left for work this morning at around 8 everything was as it always has been. No renumberings, no new channels, etc. I am currently running a Series 3 and a TiVoHD.

Dragunov1
11-16-07, 05:58 PM
Nothing New here 94086 at Wolfe/Old San Francisco. It seems the new node is up though, there is second NBC at QAM chan 110 (711MHz) for testing purposes most likely.

John Mace
11-16-07, 06:07 PM
Got a letter in the mail saying upgrades to my area (LG/Saratoga) will happen in the next 2-3 months. Yippee-- it's about time.

Mikef5
11-16-07, 06:41 PM
Guess it's time to update my profile :)

Sounds like I misunderstood the purpose of the letter some people received..

I live in Redwood Shores (94065), I believe we are served out of the Foster City office (not really sure). Everything that I have gathered over visting this thread over the past few months is that we are in an upgraded area (we had all the old HD channels for a while). I was basing the fact that we would get the new channels on your posting (http://www.avsforum.com/avs-vb/showthread.php?p=12206536#post12206536).

When I left for work this morning at around 8 everything was as it always has been. No renumberings, no new channels, etc. I am currently running a Series 3 and a TiVoHD.

So you're using only the Tivo's on your cable and are you using cable cards with them or do you have a Motorola box also ??

If only Tivo's then the Tivo guide provider ( Tribune Media ) may not of updated your guide data but the channels still should be there. On your TivoHD try and enter channel 738 or 746 and see if they come up ( this is assuming that you have cable cards installed in your Tivo's ).

Laters,
Mikef5

wanderance
11-16-07, 06:47 PM
So you're using only the Tivo's on your cable and are you using cable cards with them or do you have a Motorola box also ??

If only Tivo's then the Tivo guide provider ( Tribune Media ) may not of updated your guide data but the channels still should be there. On your TivoHD try and enter channel 738 or 746 and see if they come up ( this is assuming that you have cable cards installed in your Tivo's ).

Laters,
Mikef5

No Motorola box...

CableCARDS in my TiVos only, and I ran a "test channels" (which I think just pulls the channels straight from the card and not the guide) and everything was it's same old self...the thing that makes me think that nothing happened is the guide data is still all matched up, so the channels are still in their old spots.

Of course I could get home and see that everything changed :)

Oh and if you think this needs to be taken offline and into PM let me know..

Bill
11-16-07, 06:58 PM
1. Does anybody know if there are any plans to drop HD Theater, now that it has become redundant, so that a more useful HD channel could be added, such as Sci-Fi or CNN?

2. What is the HD resolution from Comcast Bay Area? Is it the full 1920x1080/1280x720? Or, do they send a lower rez, like Dish does, and DirecTV used to do? What about bitrate?

It doesn't matter what they send if their DVRs are reducing the resolution. :(

keenan
11-16-07, 07:07 PM
It doesn't matter what they send if their DVRs are reducing the resolution. :(

True, when I had a 6200 it crapped out at about 1350-1450 of horizontal resolution as tested by my ISF calibrator. I don't know about the 6412/3412, but I would imagine they are close to the same.

Mikef5
11-16-07, 07:09 PM
No Motorola box...

CableCARDS in my TiVos only, and I ran a "test channels" (which I think just pulls the channels straight from the card and not the guide) and everything was it's same old self...the thing that makes me think that nothing happened is the guide data is still all matched up, so the channels are still in their old spots.

Of course I could get home and see that everything changed :)

Oh and if you think this needs to be taken offline and into PM let me know..

I rarely take things into PM because there may be other people that are having the same trouble and it could be of use to them also and someone else might have a better idea that could help you better than I can.

When you get home try inputing the channel numbers that I gave you. The Tivo guide is sometimes not correct but it will not prevent you from entering channels that are not in the guide. Tribune Media updated my guide a week before Comcast actually did the channel renumbering which screwed things up big time but I could always do manual recordings, it's just a pain to do that though ;)

I'm in a newly upgraded area of Milpitas and I'm getting the new channels so if you're in an already upgraded area you should be getting the new channels also.

Laters,
Mikef5

wanderance
11-16-07, 07:22 PM
When you get home try inputing the channel numbers that I gave you. The Tivo guide is sometimes not correct but it will not prevent you from entering channels that are not in the guide. Tribune Media updated my guide a week before Comcast actually did the channel renumbering which screwed things up big time but I could always do manual recordings, it's just a pain to do that though ;)

I'm in a newly upgraded area of Milpitas and I'm getting the new channels so if you're in an already upgraded area you should be getting the new channels also.

Laters,
Mikef5

Will do when I get home...will report the results here...just wondering what to do if I still don't have them, but I guess I will cross that bridge once it comes up.

Thanks!

JasonQG
11-16-07, 08:00 PM
I wasn't expecting 100% HD from the getgo, but I was NOT expecting
infomercials! How about actual SD programming???

It's simulcasting what's on the regular Discovery channel, right? I wouldn't expect the HD version to get special programming at night.

Makes me wonder when we'll start seeing HD infomercials, though. :)

nikeykid
11-16-07, 08:12 PM
It's simulcasting what's on the regular Discovery channel, right? I wouldn't expect the HD version to get special programming at night.

Makes me wonder when we'll start seeing HD infomercials, though. :)

maybe we're getting the east coast feeds of these new channels?? so when its our primetime they are showing infomercials.

ny888
11-16-07, 08:19 PM
94404 (Foster City) - have been getting the new channels since yesterday. Guide for THC HD is showing TBD for every program though.

raghu1111
11-16-07, 08:20 PM
It's simulcasting what's on the regular Discovery channel, right? I wouldn't expect the HD version to get special programming at night.
But the problem is worse for HD since the informacials start 3 hours early on HD :(

keenan
11-16-07, 08:29 PM
What channel are you guys talking about, Discovery HD?

Paid programming starts at midnight on both the DirecTV and Dish feeds of Discovery-HD.

I believe there is only one feed for Discovery-HD.

I'm showing Man vs Wild "African Savannah" from 11pm to midnight tonight, then the infomercials start.

If you go to the following link, it will list the showtimes, just adjust for 3 hrs ahead for west coast times.

http://dsc.discovery.com/tv-schedules/daily.html?date=20071117.321

cgould
11-16-07, 08:37 PM
94404 (Foster City) - have been getting the new channels since yesterday. Guide for THC HD is showing TBD for every program though.

Hmm, My Foster City Tivo HD S3 still shows the old mappings/guide as of right now, eg 722 for Disc HD Theater, and right now it's showing the right thing on 722; 754 shows nothing (as do most of the other new channels. TBS-HD works, but it has since the baseball game "secret" rollout.)

Strange. I'll try a reboot and raw cable-card channel test (not just manual-input channel tuning) after some recordings finish...
Do you have a Tivo, or ?

Argh, nuts! 722 just NOW (mid-show) switched to VsGolf instead of gorgeous Bora-Bora travel show. 754 doesn't work. great, guess I'm in the middle of the switchover...
I'll force a tivo reconnect too, to download any new channel updates.

edit:
ok, seems switched for me now too, though not all new channels active on cablecards (only previously active ones showing, but w/ new channel... eg 734 (old guide says Starz) is now broadcasting A&E HD...
will wait for download & reboot to see if cablecards / channels available reset.

ny888
11-16-07, 08:49 PM
No Tivo here. As far as I can tell all of my mappings in the guide are correct. THe wife and I are really enjoying HGTV HD - now we just need Food Network HD to be added.

raghu1111
11-16-07, 09:27 PM
What channel are you guys talking about, Discovery HD?

Paid programming starts at midnight on both the DirecTV and Dish feeds of Discovery-HD.

I believe there is only one feed for Discovery-HD.
Thats one problem. We are seeing Eastern time programming. Its not just about paid programming. Everything is shifted. What is meant to be aired at 3 am is at 12 midnight.. which might not be not too late for some.

Question is, are we going to see this east coast programming for a long time?

wanderance
11-16-07, 09:47 PM
Welp, nothing has changed as of 6:30 in Redwood Shores, tried a reboot, etc. but everything is mapping correctly and there are no new channels...

Wonder what is happening...

kevini
11-16-07, 10:56 PM
Thats one problem. We are seeing Eastern time programming. Its not just about paid programming. Everything is shifted. What is meant to be aired at 3 am is at 12 midnight.. which might not be not too late for some.

Question is, are we going to see this east coast programming for a long time?

Years ago it made sense to have seperate east and west coast feeds since delaying with techincally difficult. Now with HD channels delaying is easier and cheaper then setting up a seperate west feed.

I don't know why the cable co's don't just delay the programming by 3 hours at the head-end instead of relying on the programmer to use up valuable sat bandwidth on 2 feeds of the same channel.

Hmm maybe I should build a box for this, there is definitely a market in the west US :)

Kevin

Mikef5
11-16-07, 11:06 PM
Welp, nothing has changed as of 6:30 in Redwood Shores, tried a reboot, etc. but everything is mapping correctly and there are no new channels...

Wonder what is happening...
Wanderance,

Did you manually input the channels I suggested ?? Try channel 738, that is USA-HD. If the channel is there it will show up even though the guide doesn't show it. So just punch in 738 and let me know what you see.

Laters,
Mikef5

wanderance
11-16-07, 11:32 PM
Wanderance,

Did you manually input the channels I suggested ?? Try channel 738, that is USA-HD. If the channel is there it will show up even though the guide doesn't show it. So just punch in 738 and let me know what you see.

Laters,
Mikef5


Yep I tried the channels you suggested...here is exactly what happens..

This occurs on both TiVos

738 "To be announced" below the time is ??? and a banner at the bottom comes up with "Channel not available."

This occurs on all the new channels, and the "remapping" hasn't occured. TNTHD is still on 726, etc.

cgould
11-16-07, 11:50 PM
Yep I tried the channels you suggested...here is exactly what happens..

This occurs on both TiVos

738 "To be announced" below the time is ??? and a banner at the bottom comes up with "Channel not available."

This occurs on all the new channels, and the "remapping" hasn't occured. TNTHD is still on 726, etc.

Yup, ditto for me in Foster City. Something goofy is going on.
As I noted above, 722 changed in mid-stream to the GolfVS content, and A&EHD also, though Tivo guide data did not change, and other channels were still "not available" as before. So it seemed to partially be in-flux of the changeover.

Now, near 9p, 722 is back to DiscHD Theater!; 718 (old A&EHD) says not available :) but I seem get content on it, and it matches the A&E program guide?; 734 doesn't work anymore (eg back to starz?)...
maybe they are rolling BACK the channel remapping? sheesh.

I tested these w/ manual channel# entry (not guide), as well as with raw cable-card channel testing. no difference.
Lucky I'm not doing much high-channel recording... comcast will take a week to unscrew this up...
of course, Tivo guide STILL has no guide data for TBS-HD despite being available for ever...

wanderance
11-16-07, 11:57 PM
Yup, ditto for me in Foster City. Something goofy is going on.

Lucky I'm not doing much high-channel recording... comcast will take a week to unscrew this up...
of course, Tivo guide STILL has no guide data for TBS-HD despite being available for ever...

Well at least I am not the only one :)

As far as the guide goes, I am sure you know TiVo gets all of it's guide data from Tribune. You can submit lineup change requests to TiVo and they will look into it, but the problem stems from Comcast. It seems they don't give out printed lineup cards which is what TiVo needs to make changes based on customer feedback (heck the Comcast website is still wrong). I am not sure how the guide data got so botched for some folks a few weeks back, if Comcast supplied the data to Tribune or what...

I never have bothered to contact TiVo about TBS, simply because I knew a ton of changes were coming, so I figured I would wait until that settled to start digging in.

Most of my recording is on the lower network HD's, so it's not a huge deal for me, but I was really looking forward to start grabbing stuff of of HistoryHD.

cgould
11-17-07, 12:24 AM
Yup, ditto for me in Foster City. Something goofy is going on.
As I noted above, 722 changed in mid-stream to the GolfVS content, and A&EHD also, though Tivo guide data did not change, and other channels were still "not available" as before. So it seemed to partially be in-flux of the changeover.

Now, near 9p, 722 is back to DiscHD Theater!; 718 (old A&EHD) says not available :) but I seem get content on it, and it matches the A&E program guide?; 734 doesn't work anymore (eg back to starz?)...
maybe they are rolling BACK the channel remapping? sheesh.

I tested these w/ manual channel# entry (not guide), as well as with raw cable-card channel testing. no difference.
Lucky I'm not doing much high-channel recording... comcast will take a week to unscrew this up...
of course, Tivo guide STILL has no guide data for TBS-HD despite being available for ever...

Now it switched again, as noted in my previous post... new (previously unmapped) channels still not available, but 722 is Golf and 734 is A&E...

Mikef5
11-17-07, 12:39 AM
I think one of the major problems we are seeing is that Comcast is changing to much all at the same time. New channels are being added, channel renumbering is going on and some areas are being upgraded with some of those areas only partially finished, all this at the same time . I would give it a couple of days to settle down and if it's not fixed then we need to let Comcast know it's hosed. All areas except these areas should have the new channels and the new channel lineup....

The below channel changes will occur in all Bay Area Comcast cable systems except those neighborhoods in Hayward, San Leandro, San Lorenzo, Half Moon Bay, Saratoga, Sunnyvale, Milpitas, Los Gatos, Santa Rosa and Mendocino County where our new advanced digital network is not yet in place.

If you are not in one of those areas and are not getting the new channels and the new channel lineup then Comcast needs to know that but give them a couple of days to figure things out and get it corrected and if that doesn't happen, then it's time to call them and get them to correct it. Mr. J. does read this forum but it also helps for you to call Comcast and inform them of these problems.

As far as the Tivo guide, I don't know how Tribune Media gets its data for their Tivo guide but if there is a problem with that guide you need to contact Tivo and Tribune Media for those problems, Comcast has a hard enough time with their own guide .

Laters,
Mikef5

keenan
11-17-07, 03:04 AM
Years ago it made sense to have seperate east and west coast feeds since delaying with techincally difficult. Now with HD channels delaying is easier and cheaper then setting up a seperate west feed.

I don't know why the cable co's don't just delay the programming by 3 hours at the head-end instead of relying on the programmer to use up valuable sat bandwidth on 2 feeds of the same channel.

Hmm maybe I should build a box for this, there is definitely a market in the west US :)

Kevin

That would require more capital outlay by the cableco, something I don't see them doing. There's still major network stations all over the country that still have no way to delay a broadcast from the network, apparently it's not a cheap proposition. Plus, I'm not even sure a cable company would have the legal right to delay a content provider's signal.

keenan
11-17-07, 03:08 AM
Thats one problem. We are seeing Eastern time programming. Its not just about paid programming. Everything is shifted. What is meant to be aired at 3 am is at 12 midnight.. which might not be not too late for some.

Question is, are we going to see this east coast programming for a long time?

East/west times for channels like Discovery, HBO, etc have never bothered me much as nearly everything I watch on them is something I record and I watch them when it's convenient for me. Having east coast feeds for channels like HBO is actually better in my opinion as there are less conflicts with network prime-time programing.

Those without a way to record, I can see where it might be a problem though.

bicker1
11-17-07, 07:29 AM
Bit-torrent is becoming a legitimate way of file-sharing,In addition to being an illegitimate way of file-sharing.

Comcast will eventually have to come to grips with bit-torrentAnd/or Bit-torrent will eventually have to come to grips with its Jekyll and Hyde nature.

diskus
11-17-07, 09:18 AM
Quote:
The below channel changes will occur in all Bay Area Comcast cable systems except those neighborhoods in Hayward, San Leandro, San Lorenzo, Half Moon Bay, Saratoga, Sunnyvale, Milpitas, Los Gatos, Santa Rosa and Mendocino County where our new advanced digital network is not yet in place.
If you are not in one of those areas and are not getting the new channels and the new channel lineup then

Im in Los Gatos and have the new listings on my Tivo but of course I dont have the new channels. Can someone tell me if this is a Tivo problem or comcast as I dont have a comcast box to check their listings with?

robingo88
11-17-07, 11:36 AM
Im in Los Gatos and have the new listings on my Tivo but of course I dont have the new channels. Can someone tell me if this is a Tivo problem or comcast as I dont have a comcast box to check their listings with?

this is likely an issue with the TiVo service mapping your zipcode (the one you used in the initial guided setup) to one with updated channel listings... the finest graduation that TiVo can handle is zipcode, but as we know, Comcast's service contours don't -exactly- follow the local zipcodes, so you may need to tell the TiVo that you live in "one neighborhood over" so it lists the channels you actually get...

i would suggest a few things:

1. first, make sure you've actually entered your los gatos zip code
2. if you have and you live near the san jose border (as i do) then you might want to switch to a los gatos zipcode closer to saratoga (that's the side of the comcast plant that hasn't been upgraded yet) or even a saratoga zip code and run the guided setup again.
3. head over to the tivo website and report the problem (there's a page to report incorrect channel lineups)... that should help so they provide alternative channel lineups for your zipcode in their database (folks on the LG side of the line and folks on the SJ side of the line)

btw, one thing you might want to do is to go into system setup and cablecards (i'm assuming you have an S3 or HD) and do a Test Channels and then punch in the new channels manually and see if they come up... that will tell you if they're on the cable but simply not showing up in the guide properly... but i'm guessing they won't and that you'll just have to point your TiVo's nose in the other direction for a few months until they upgrade your area.

good luck!
cheers
r

cgould
11-17-07, 12:20 PM
Now it switched again, as noted in my previous post... new (previously unmapped) channels still not available, but 722 is Golf and 734 is A&E...

It's still switching, this morning, back & forth as noted before.
This sucks.

Edit:
I called Comcast (30mins on hold), told him of the switching, he sent a hit to my cards, but he also checked the network guys...
says that yes, there are some snafus in Foster City area, they are aware and working on it... so stand by... no ETA.

Edit 2: I re-checked my Tivo now after the card hit, and another connection earlier this morning-
and now the NEW channels are showing up! I can actually tune them and see correct (new) content, and the Tivo seems partially aware of them-
the guide schedule/channel listing even says the correct name for some (eg HDTheater for 754, and I can see it now, unlike before), if not any program/show listings yet. (still "to be announced")
Strangely the guide also has the OLD channel listings/schedule still for previously-existing channels (eg 722 is listing DHT, not GolfVS, and 734 says Starz), but the content seems changed... will see if it flips again.

So, getting closer. I now have all the channels seems like- so far (see if it goes away)- now it's mostly the Tivo guide to update.


I'd recommend others re-check in Foster City/RWS;
and if you're still not seeing the new channels yet (by manual tuning), call to ask for a hit, or wait a bit more. (I didn't have to restart the tivo.)

I'll see if the tivo connection updates help w/ the guide/scheduling...

GBruno
11-17-07, 01:22 PM
I am trying to figure out if it is possible to receive only HD channels from comscast. And, if so how much it would cost (If it is cheap enough I will be able to add DISH). I already have two DCT 6412's. I have, according to my bill: Digital Preferred and standard cable. I pay about $80 a month.

I also I tried their website but managed to confuse myself. I tried their live chat (see below). Not very helpful.




eSupport Chat Transcript


Greg > I want to ONLY receive HDTV channels from my comcast. What is the lowest/cheapest cable I must purchase to do this?
Ed > Hello Greg_, Thank you for contacting Comcast Live Chat Support. My name is Ed. Please give me one moment to review your information.
Ed > It will be a pleasure to help and assist you on this chat session!!
Ed > How are you today Greg?
Greg_ > good thanks. I currelty have comcast cable but I am unhappy wiht the quailty of the Sd and other non HD channels. So, I only want HD channels.
Ed > Greg, to receive HD channels you may have the HD box.
Greg_ > Yes, I know. I have an HD (moto) box from comcast. I ONLY want to recieve HD channels. Whatis the lowest/cheapest I can get it??
Ed > Analyst has closed chat and left the room


EDIT: OK I am looking at the rate sheet. If I get Limited basic for $13 I get my local Fox, CBS, NBC and PBS in HD. Plus HD-DVR rental of 13.95. total of 26.95 a month (plus tax) would do it. Then I could also get 70+ HD channels through DIRECT for about 45 a month (including the HD DVR).

Two different DVRs, two different companies. Or I could move out of Santa Cruz

keenan
11-17-07, 01:44 PM
In addition to being an illegitimate way of file-sharing.

And/or Bit-torrent will eventually have to come to grips with its Jekyll and Hyde nature.

Hey bicker, long way from home, how did you end up here? :D

No quarrel with your comments, it really comes down to the issue of net neutrality, will we have it, or will providers be allowed to do things such as Comcast is doing with B-T traffic.

To me, since the internet is fast becoming the communication medium of the new millennium, text, video-live video, voice, etc, should providers be allowed to restrict or control certain aspects of the communication? I say no, although, I can see where, because the pipe is owned by the provider, they might have certain rights to exert certain restrictions, but, due to the expanding nature of the internet I'm not sure that's what we want that going forward.

With cable clearly in the FCC's doghouse currently, it will be interesting to see how all this plays out.

nikeykid
11-17-07, 02:47 PM
OK I sent a missing/incorrect programming guide report to TiVo, basically giving them not only my zip code but telling them to look at all other bay arean zip codes. i posted mike's post detailing all the changes and new channel additions that had no guide info. i even told them about the always missing data for TBSHD. hope it works.

bicker1
11-17-07, 02:56 PM
Hey bicker, long way from home, how did you end up here? :DI think someone merged a thread. :confused:

No quarrel with your comments, it really comes down to the issue of net neutrality, will we have it, or will providers be allowed to do things such as Comcast is doing with B-T traffic.Absolutely. I think if folks want net neutrality, then they should fund the construction of a network with government funds to provide that, and leave networks funded from private resources to be governed by market forces, exclusively. Unfunded mandates are immoral, IMHO.

bwelling
11-17-07, 02:58 PM
OK I sent a missing/incorrect programming guide report to TiVo, basically giving them not only my zip code but telling them to look at all other bay arean zip codes. i posted mike's post detailing all the changes and new channel additions that had no guide info. i even told them about the always missing data for TBSHD. hope it works.

I sent a report to TiVo on Thursday. I got the automated reply, and then another automated reply with a case number, but nothing's fixed yet.

bobby94928
11-17-07, 03:03 PM
EDIT: OK I am looking at the rate sheet. If I get Limited basic for $13 I get my local Fox, CBS, NBC and PBS in HD. Plus HD-DVR rental of 13.95. total of 26.95 a month (plus tax) would do it. Then I could also get 70+ HD channels through DIRECT for about 45 a month (including the HD DVR).

Two different DVRs, two different companies. Or I could move out of Santa Cruz

The only problem with this scenario is that you can't get the HD-DVR without Digital Preferred Plus or better service, that's the rules.

keenan
11-17-07, 03:08 PM
I think someone merged a thread. :confused:

Absolutely. I think if folks want net neutrality, then they should fund the construction of a network with government funds to provide that, and leave networks funded from private resources to be governed by market forces, exclusively. Unfunded mandates are immoral, IMHO.

I don't disagree with your premise, but I think with the pervasiveness of the internet it should transcend some of the private entity concerns. At least offer a net neutral option, charge me what you want, but at least give me the option to have an interference free internet connection. As it is now I feel there's just a bit too much control/restriction on how you use that connection.

There's good arguments on both sides, but again, due to the expansive and overwhelming nature of the internet to become the communication medium of the future, I think to lean on the side of net neutrality is the right way to go, above and beyond any corporate concerns.

Go ahead and force me to use your portal, see your ads, blah, blah..but don't restrict where I can go and what I can do with the connection.

Just my opinion...

keenan
11-17-07, 03:10 PM
The only problem with this scenario is that you can't get the HD-DVR without Digital Preferred Plus or better service, that's the rules.

Yup, I've gone 'round and 'round and 'round with Comcast on this issue, and it's one of the primary reasons I ended up with a S3-TiVo.

hiker
11-17-07, 03:16 PM
I am trying to figure out if it is possible to receive only HD channels from comscast. And, if so how much it would cost (If it is cheap enough I will be able to add DISH). I already have two DCT 6412's. I have, according to my bill: Digital Preferred and standard cable. I pay about $80 a month.
...
EDIT: OK I am looking at the rate sheet. If I get Limited basic for $13 I get my local Fox, CBS, NBC and PBS in HD. Plus HD-DVR rental of 13.95. total of 26.95 a month (plus tax) would do it. Then I could also get 70+ HD channels through DIRECT for about 45 a month (including the HD DVR).

Two different DVRs, two different companies. Or I could move out of Santa CruzYou won't be able to get a Comcast DVR without Standard Cable. I tried a couple of years ago and at first got the DVR with just Limited Basic but my first bill after showed that their computer did an automatic upgrade to Standard Cable. :eek:

Now I have Limited Basic ($14.89/mo) + Digital Classic tier ($14.95/mo) + HDTV Equipment Fee (DCT-6200, $7.00/mo) + 2 CableCards ($1.79/mo). The 2 CableCards go into my TiVo Series3 and I use the DCT-6200 for VOD. I get all HD except premiums and NFL Network HD (available with Sports Entertainment tier $4.99/mo).

Brian Conrad
11-17-07, 03:16 PM
Still not working here in Martinez (94553) on the Danville head end and I've seen no one else post who's on the 680 corridor report that they're up either. They must have hit some hick-ups getting these channels up in certain spots that have been upgraded. I suspect that rearranging channels might not be as trivial as it appears (and probably has to be done in the early AM to keep customers from becoming irate in the middle of some game or movie).

cgould
11-17-07, 03:23 PM
It's still switching, this morning, back & forth as noted before.
This sucks.

Edit:
I called Comcast (30mins on hold), told him of the switching, he sent a hit to my cards, but he also checked the network guys...
says that yes, there are some snafus in Foster City area, they are aware and working on it... so stand by... no ETA.

Edit 2: I re-checked my Tivo now after the card hit, and another connection earlier this morning-
and now the NEW channels are showing up! I can actually tune them and see correct (new) content, and the Tivo seems partially aware of them-
the guide schedule/channel listing even says the correct name for some (eg HDTheater for 754, and I can see it now, unlike before), if not any program/show listings yet. (still "to be announced")
Strangely the guide also has the OLD channel listings/schedule still for previously-existing channels (eg 722 is listing DHT, not GolfVS, and 734 says Starz), but the content seems changed... will see if it flips again.

So, getting closer. I now have all the channels seems like- so far (see if it goes away)- now it's mostly the Tivo guide to update.


I'd recommend others re-check in Foster City/RWS;
and if you're still not seeing the new channels yet (by manual tuning), call to ask for a hit, or wait a bit more. (I didn't have to restart the tivo.)

I'll see if the tivo connection updates help w/ the guide/scheduling...


So far, the new channel changes seem to be sticking my my
Tivo S3 cablecards now (no more switching content); the TIvo guide is unchanged. I submitted a guide correction request, who knows how long will take...
here are my notes on the changes, thanks very much guys for previous new channels posted:

720 - FSNHD ( didn't check any of these)
722 - VSGLF
724 - ESPND
725 - ES2HD
730 - NFLHD

734 - A&EHD 11a Flip This House (San Antonio) ; 3hrs ahead (SD 47 , east coast feed; ; does NOT match Tivo sched on wrong channel)
735 - TBSHD 11a The Wedding Date (3hrs ahead SD41)
737 - TNTHD 11a Unfaithful (3hrs ahead vs SD 37 ; does NOT match Tivo sched on wrong channel)
738 - USAHD 11a Gangs of New York (3hrs ahead vs SD41 )
739 - UHD 11a Electric Horseman (right, and DOES match Tivo schedule- just wrong channel)
740 - MOJO (didn't check)
743 - MHD (didn't check)
746 - HGTVD 11a The Room (no such listing on SD HGTV 67 ??)
750 - TDCHD 11:30a Dirty jobs: Plumber (3hrs ahead vs SD 15; NEW channel)
754 - HDT 11:30a Super Comet : After the Impact (?? totally wrong? Tivo online sched says 7p?? TitanTV matches)
757 - NGCHD 11:30a Naked Science- birth of solar system- same as SD 273
758 - (blank name but is The History Channel HD) 11:30a Modern Marvels: natures engineers (3hrs ahead SD62)

770 - HBOHD
780 - S-HDw
785 - SHOHD
792 - MXHDW


Edit 12:30p: Wow, that was fast! Tivo just beeped that I have a service change- it now lists the new/moved channels (eg 722 now GolfVS etc) correctly! (on my Channel selection/receive config page at least)

* Exception: 750 (TDCHD, hd simulcast of discov channel) has no name yet , live guide says "???" and "To Be announced" for all shows.

Notes: 758 is listed as HSTRYHD .
780 is STRZHDP.

The live guide is a bit confused still, I changed from Favorites filter to All to "bounce it"...
now guide it's showing all channels and scheduled content correctly! (except 750 above)
Will do another network connection and confirm everything ok.

Right on Tivo staff working on the weekend!

fayewolf
11-17-07, 03:30 PM
My new LG 47" 1080p LCD TV arrived!! I'm excited! I have digital plus comcast cable in redwood shores. So, I still connect the TV with the cable to watch regular channels? It has a built in QAM tuner, but do i need a special cable or antenna to use this to watch HDTV? Say I want to watch Greys Anatomy in HDTV, without subscribing to the HD service (extra $7 per month), what exactly do i have to do? HDTV dummy here. :) Thank you!

clau
11-17-07, 04:06 PM
You won't be able to get a Comcast DVR without Standard Cable. I tried a couple of years ago and at first got the DVR with just Limited Basic but my first bill after showed that their computer did an automatic upgrade to Standard Cable. :eek:

Now I have Limited Basic ($14.89/mo) + Digital Classic tier ($14.95/mo) + HDTV Equipment Fee (DCT-6200, $7.00/mo) + 2 CableCards ($1.79/mo). The 2 CableCards go into my TiVo Series3 and I use the DCT-6200 for VOD. I get all HD except premiums and NFL Network HD (available with Sports Entertainment tier $4.99/mo).

Do you get ESPN or CNN?

When I called them, they said that you have to be on Digital Classics or higher to get DVR which costs an additional $14/mo. Then there is an additional outlet fee ($7) for every CableCard, or HD tuner box.

fayewolf
11-17-07, 04:07 PM
I went to the Jade channel webpage, and they said that for the SF area, it is available 6pm-mid-night.

One thing though, that channel comes in at a fairly low signal level for me. It's the only digital channel that is at marginal strength. Does anyone know what frequency 95-9 is at? I think it may be at the high-end of the band, and my splitters are not working well. There are two splitters in the path, so at least 7 dB loss from the cable panel, plus cable loss.

Although tomorrow they may scramble all the channels again, I don't know. BTW, in Sunnyvale 94087, the upgrade still has not happened.

I'm so stupid, i don't get it. I am currently a Jade subscriber, how can i tell if i can get this channel thru the QAM tuner without subscribing? I only need to watch it in the evening..

clau
11-17-07, 04:09 PM
I'm so stupid, i don't get it. I am currently a Jade subscriber, how can i tell if i can get this channel thru the QAM tuner without subscribing? I only need to watch it in the evening..

You have to do a channel scan. Select Cable as opposed to Air. It takes a few minutes, but it should find all the unscrambled channels.

fayewolf
11-17-07, 04:11 PM
You have to do a channel scan. Select Cable as opposed to Air. It takes a few minutes, but it should find all the unscrambled channels.


I haven't hook up my TV yet, but I'll do so tonight. So first thing I do is select cable, then do a channel scan? I don't need to go buy any antennas right?

hiker
11-17-07, 04:17 PM
Do you get ESPN or CNN?

When I called them, they said that you have to be on Digital Classics or higher to get DVR which costs an additional $14/mo. Then there is an additional outlet fee ($7) for every CableCard, or HD tuner box.I get ESPN-HD. No CNN or ESPN SD.

There should be no additional outlet fee if the two CCs are on your TiVo with primary TV. In fact you should not have an additional outlet fee even if you add a Comcast STB to the primary TV to be used for VOD. You should be able to get a SD digital box free if it is on your primary TV. See the 2nd to last answer in this FAQ at Comcast here (http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2540).

bicker1
11-17-07, 04:35 PM
I don't disagree with your premise, but I think with the pervasiveness of the internet it should transcend some of the private entity concerns.We're talking about what is not much different from an eminent domain situation. If government passes laws or regulations that make a private asset substantially less valuable, then I believe government has an obligation to compensate the owner fully for that loss of value. Private property is a fundamental tenet of Western society.

clau
11-17-07, 04:45 PM
I haven't hook up my TV yet, but I'll do so tonight. So first thing I do is select cable, then do a channel scan? I don't need to go buy any antennas right?

I don't have your TV, but typically you need to go to the setup menu to scan the channels. You don't need an antenna or anything else, just plug the cable into the antenna input of the TV.

GBruno
11-17-07, 04:59 PM
The only problem with this scenario is that you can't get the HD-DVR without Digital Preferred Plus or better service, that's the rules.


Crap, it sounded too good to be true. I was just thinking that If i could get HD channels and a HD DVR from comcast for under $30 a month, then others would be doing it and adding a DIRCT HD subscription to supplement comcasts limited HD selection (at least in the 550 areas that are not scheduled to be upgraded).

But it would cost me about $70/month for comcast and then about $50 a month for Direct (which would include the HD DVR and about 40 HD channels) to get all the HD channels I want.

I spent way too much time on this...

clau
11-17-07, 05:25 PM
I get ESPN-HD. No CNN or ESPN SD.

There should be no additional outlet fee if the two CCs are on your TiVo with primary TV. In fact you should not have an additional outlet fee even if you add a Comcast STB to the primary TV to be used for VOD. You should be able to get a SD digital box free if it is on your primary TV. See the 2nd to last answer in this FAQ at Comcast here (http://www.comcast.com/customers/faq/FaqDetails.ashx?ID=2540).

Yes, I was saying that if you get the DVR, and then you want another cable card or HD tuner box for a second HDTV, they will charge you the outlet fee for the second TV.

I currently have a primary TV with cablecard, and they do not charge me for that. I have the digital starter package only plus basic cable. If I want to get another HD tuner for a second TV, they will charge me $7/mo for that, plus I have to upgrade to digital classics in order to get any scrambled HD channel. It gets expensive pretty fast if you have multiple HDTV's, unless you only watch unscrambled stuff. Interestingly, on my primary TV with cablecard, I am getting the scrambled HD channels such as ESPN and Discovery, without paying for Digital Classics.

cgould
11-17-07, 05:49 PM
Hmm , finally got all my new channels working on my Tivo S3, was downloading a few programs w/ TivoToGo to make room for new recordings (in case Planet Earth DOES re-broadcast Sunday in HD, now that Discovery HD simul-channel is available)-
and my Tivo starts rebooting in an endless cycle :-(
???

keenan
11-17-07, 06:14 PM
We're talking about what is not much different from an eminent domain situation. If government passes laws or regulations that make a private asset substantially less valuable, then I believe government has an obligation to compensate the owner fully for that loss of value. Private property is a fundamental tenet of Western society.

I don't disagree, but I think there needs to be a balance struck between what is good and fair for society at large and what is good for the owner of that system, plus, I don't think there necessarily has to be a loss of value to that owner, I think both ideas can work together. I think the internet is close to reaching that eminent domain situation.

Anyways, probably should curtail this discussion as fellow thread members here have already called me to task for talking about this subject. :D

nikeykid
11-17-07, 07:22 PM
ahhahahha my guide updated!! even TBS has info now lol! talk about quick customer service :) the only thing missing is guide data for DISCHD.

bicker1
11-17-07, 07:57 PM
I don't disagree, but I think there needs to be a balance struck between what is good and fair for society at large and what is good for the owner of that system.Why? If they widen the highway, then they owe me what my house is worth. They don't get to quibble over how much is "good and fair for society at large".

plus, I don't think there necessarily has to be a loss of value to that owner, I think both ideas can work together.Net neutrality will reduce flexibility available to service providers. By definition, a reduction in flexibility is a reduction in value.

Anyways, probably should curtail this discussion as fellow thread members here have already called me to task for talking about this subject. :DOkay, please feel free to PM me if you want to discuss it further.

fayewolf
11-17-07, 08:45 PM
I hope someone can help me out. I just set up my TV, hooked my comcast cable to the TV and it is showing all the regular channels fine. I went to 702 to try the HD ABC and all i get was sound, no picture. Am I suppose to use the QAM tuner for this? If so, do I need to attach an antenna to it? But there seems to have only one slot in the back of my tv , either for antenna or Cable...i'm confused..

robingo88
11-17-07, 10:54 PM
I hope someone can help me out. I just set up my TV, hooked my comcast cable to the TV and it is showing all the regular channels fine. I went to 702 to try the HD ABC and all i get was sound, no picture. Am I suppose to use the QAM tuner for this? If so, do I need to attach an antenna to it? But there seems to have only one slot in the back of my tv , either for antenna or Cable...i'm confused..

can you tell us which model LG LCD TV you have? i might be able to download a copy of the manual and help you out.

in general, here's what you should know:

if your television has a QAM tuner then it will be able to tune all of the non-scrambled digital channels that you receive... this includes both regular cable channels that are digital (such as CNN), as well as HD channels that are unscrambled (in the clear)

comcast currently transmits Over-The-Air stations (such as KNTV and KTVU) in HD in clear-QAM, so if your new TV is set up right you should get those channels... however, they may or may not come in where you expect them (ie, KTVU-HD may show up as 2-1 or something similar, or may have a completely different channel number... it depends on the TV, the local cable company, the phase of the moon, color of your hair, etc.)... and you won't get any kind of channel guide, but you won't pay anything more than you're currently paying...

now an alternative to this is to get a digital set top box from comcast (you don't need a dvr, just an HD box)... others can tell you what you should pay, but you can use the comcast box, which has a guide, and set the output to go directly into you tv's digital (not antenna, the HDMI or DVI or RED/GREEN/BLUE or it may say Component)... in this setup you won't use the TV's tuner... instead it will operate as a large monitor (and perhaps speakers) and the Comcast box will be your tuner/channel guide/best friend... you'll also get access to Comcast's On Demand, which is pretty cool and has free HD content (some tv shows some movies) that you won't pay extra for, except for the HD box and service

hope this helps... its a lot to take in, but you'll sort it all out!

cheers
r

(BTW, 702 is KTVU-DT, not KGO-DT... and when you say "slot" do you mean a slot, like where a card would go? or do you mean the connection that says Antenna In/Cable In? this is where the cable from the cable company goes, unless you go the Comcast box route)

wanderance
11-17-07, 11:44 PM
Edit 12:30p: Wow, that was fast! Tivo just beeped that I have a service change- it now lists the new/moved channels (eg 722 now GolfVS etc) correctly! (on my Channel selection/receive config page at least)



Well I turned on my TV, and my S3 let me know that a lineup change had occured..I thought "great!", except none of the new channels work :( Just blank screens, and the lineup for HD is just totally whacked. The old channels lineup is still there, just everything says "TBA". The new channels have data, but the channels don't lineup or just aren't there. Looks like your lineup change goofed my lineup up :)

Like Mikef5 says I am going to just wait it out a few days...with the Holidays coming up I am not too concerned about missing some shows anyway :) If I get back from my turkey day and things are still whacked I will give Comcast a jingle..

fayewolf
11-18-07, 12:38 AM
can you tell us which model LG LCD TV you have? i might be able to download a copy of the manual and help you out.

in general, here's what you should know:

if your television has a QAM tuner then it will be able to tune all of the non-scrambled digital channels that you receive... this includes both regular cable channels that are digital (such as CNN), as well as HD channels that are unscrambled (in the clear)

comcast currently transmits Over-The-Air stations (such as KNTV and KTVU) in HD in clear-QAM, so if your new TV is set up right you should get those channels... however, they may or may not come in where you expect them (ie, KTVU-HD may show up as 2-1 or something similar, or may have a completely different channel number... it depends on the TV, the local cable company, the phase of the moon, color of your hair, etc.)... and you won't get any kind of channel guide, but you won't pay anything more than you're currently paying...

now an alternative to this is to get a digital set top box from comcast (you don't need a dvr, just an HD box)... others can tell you what you should pay, but you can use the comcast box, which has a guide, and set the output to go directly into you tv's digital (not antenna, the HDMI or DVI or RED/GREEN/BLUE or it may say Component)... in this setup you won't use the TV's tuner... instead it will operate as a large monitor (and perhaps speakers) and the Comcast box will be your tuner/channel guide/best friend... you'll also get access to Comcast's On Demand, which is pretty cool and has free HD content (some tv shows some movies) that you won't pay extra for, except for the HD box and service

hope this helps... its a lot to take in, but you'll sort it all out!

cheers
r

(BTW, 702 is KTVU-DT, not KGO-DT... and when you say "slot" do you mean a slot, like where a card would go? or do you mean the connection that says Antenna In/Cable In? this is where the cable from the cable company goes, unless you go the Comcast box route)

Thank you so much!! The model of my TV LG 47LC7DF.

I was able to connect the antenna to the TV, and make the TV autoscan for channels, but then none of them are HD (how can i tell aside from the obvious that it looks significantly better)?

When you say 11-1; 2-1, what exactly does that mean? Besides scanning the channels, do I need to manually change anything??

Thanks again for all your help!

robingo88
11-18-07, 01:07 AM
Thank you so much!! The model of my TV LG 47LC7DF.

I was able to connect the antenna to the TV, and make the TV autoscan for channels, but then none of them are HD (how can i tell aside from the obvious that it looks significantly better)?

When you say 11-1; 2-1, what exactly does that mean? Besides scanning the channels, do I need to manually change anything??

Thanks again for all your help!

ok... you should be looking at page 42 of your manual (the damn thing is a 52Mb PDF!)

i assume you already have comcast cable, yes? if not you're in the wrong forum! ;) these instructions assume you have comcast cable already coming into you home and ending with a cable or cable outlet near your new set.

ok... take the comcast cable directly from the wall and screw it into the ANTENNA/CABLE IN jack (there's only one in the upper right hand corner with all the other connections)

now, following the instructions on page 42, press the MENU button on the remote, then select SETUP, then select AUTO TUNING, then press the ENTER button and let the TV search for everything (this may take a while... don't stop it, let it finish on its own)

when its done it should find both regular (analog) cable channels (like 2 through 81) and digital cable channels... an analog channel is a single number (like 7) but a digital channel has two parts, a channel and subchannel, so KGO has 7-1 (or 7.1 depending on the tv), 7-2 and 7-3... 7-1 is the HD version of 7, while 7-2 is alternate programming (not HD) and 7-3 is weather.

on your remote there is a "-" button right below the 7... so to manually select 7-1 (the HD channel) press "7" "-" "1" (you can see this on page 36)

using the Channel ^ and Channel v keys should scroll through all your available channels... on my tv (not an LG), the digital channels are automatically mixed in, so if i use the channel button i get 4, 4-1, 5, 5-1, 6, 7, 7-1, 7-2, 7-3, 8, 9, 9-1, 9-2, etc, but your mileage may vary (YMMV)

let us know if this works? 9-1 is always in HD, so its a good test.

(on my tv KNTV/NBC comes in as 3, but the HD channel comes in as 11-1, so you may have to hunt around to see what comes in where... thats why the cable box is so helpful)

also, let us know where you live (general area)... this may help figure out what channels comcast carries in your area...

beyond this, you may need to ask the help of a friendly/neighborhood 13 year old! :D

cheers and enjoy your new set... looks like a beauty!
robin

clau
11-18-07, 01:11 AM
Thank you so much!! The model of my TV LG 47LC7DF.

I was able to connect the antenna to the TV, and make the TV autoscan for channels, but then none of them are HD (how can i tell aside from the obvious that it looks significantly better)?

When you say 11-1; 2-1, what exactly does that mean? Besides scanning the channels, do I need to manually change anything??

Thanks again for all your help!

You may have to start reading the manual :).

The digital channels, including the HD ones, are not at the same numbers as before when you had your set-top box (or CableCard equipped TV). 702 does not work anymore. Instead the HD version of that channel is now 2-1. Look for the "-" key on your remote. Try punching in 2-1 and see if you get the digital broadcast of channel 2.

Does your TV have a channel list function? If so, you may be able to see all the channels found. Some of them should have the "-" in the channel label: that indicates that it is a digital channel.

When you tell the TV to scan channels, do you need to tell it to also scan digital channels? On some TV's you have to do that, otherwise it will not look for digital channels. And did you set it up so that it is looking for Cable channels instead of Air channels?

The TV probably has a picture size control. To see the HD channels, you should have chosen 16:9 as the aspect ratio or size.

fayewolf
11-18-07, 01:22 AM
You may have to start reading the manual :).

The digital channels, including the HD ones, are not at the same numbers as before when you had your set-top box (or CableCard equipped TV). 702 does not work anymore. Instead the HD version of that channel is now 2-1. Look for the "-" key on your remote. Try punching in 2-1 and see if you get the digital broadcast of channel 2.

Does your TV have a channel list function? If so, you may be able to see all the channels found. Some of them should have the "-" in the channel label: that indicates that it is a digital channel.

When you tell the TV to scan channels, do you need to tell it to also scan digital channels? On some TV's you have to do that, otherwise it will not look for digital channels. And did you set it up so that it is looking for Cable channels instead of Air channels?

The TV probably has a picture size control. To see the HD channels, you should have chosen 16:9 as the aspect ratio or size.

My manual is very thin and it's not helpful at all :(
I did find a dash on my remote!! I selected antenna, then 2-1, it says no signal :( Is it because of my antenna?? Maybe I can go get a new anenna just to check it out... is there like a list where I can find out what my HD channels are in my area then? Thanks for your help!

fayewolf
11-18-07, 01:48 AM
ok... you should be looking at page 42 of your manual (the damn thing is a 52Mb PDF!)

i assume you already have comcast cable, yes? if not you're in the wrong forum! ;) these instructions assume you have comcast cable already coming into you home and ending with a cable or cable outlet near your new set.

ok... take the comcast cable directly from the wall and screw it into the ANTENNA/CABLE IN jack (there's only one in the upper right hand corner with all the other connections)

now, following the instructions on page 42, press the MENU button on the remote, then select SETUP, then select AUTO TUNING, then press the ENTER button and let the TV search for everything (this may take a while... don't stop it, let it finish on its own)

when its done it should find both regular (analog) cable channels (like 2 through 81) and digital cable channels... an analog channel is a single number (like 7) but a digital channel has two parts, a channel and subchannel, so KGO has 7-1 (or 7.1 depending on the tv), 7-2 and 7-3... 7-1 is the HD version of 7, while 7-2 is alternate programming (not HD) and 7-3 is weather.

on your remote there is a "-" button right below the 7... so to manually select 7-1 (the HD channel) press "7" "-" "1" (you can see this on page 36)

using the Channel ^ and Channel v keys should scroll through all your available channels... on my tv (not an LG), the digital channels are automatically mixed in, so if i use the channel button i get 4, 4-1, 5, 5-1, 6, 7, 7-1, 7-2, 7-3, 8, 9, 9-1, 9-2, etc, but your mileage may vary (YMMV)

let us know if this works? 9-1 is always in HD, so its a good test.



(on my tv KNTV/NBC comes in as 3, but the HD channel comes in as 11-1, so you may have to hunt around to see what comes in where... thats why the cable box is so helpful)

also, let us know where you live (general area)... this may help figure out what channels comcast carries in your area...

beyond this, you may need to ask the help of a friendly/neighborhood 13 year old! :D

cheers and enjoy your new set... looks like a beauty!
robin



Hi Robin!
Thank you so much. I don't understand why my menu is so thin, did they forgot to put a menu in my tv?? Mine is abbreviated, only like 30 pages.

Hmmmmm... the method you describe here, is it not using the antenna and get OAT at all? I am not sure if i screwed in the antenna correctly...

robingo88
11-18-07, 01:58 AM
Hi Robin!
Thank you so much. I don't understand why my menu is so thin, did they forgot to put a menu in my tv?? Mine is abbreviated, only like 30 pages.

Hmmmmm... the method you describe here, is it not using the antenna and get OAT at all? I am not sure if i screwed in the antenna correctly...

hi... you keep mentioning OTA and Antenna...

do you have Comcast Cable? QAM is only useful if you have a Cable connection... if you're using an outdoor antenna, then the process i described is the same, but you may not be able to receive all the channels from your location (in the bay area different transmitters are on different mountain tops, so you have to point the antenna in a different direction to get everything)... that's why Cable is so good...

your manual may be thin because its only a starter guide and the rest is on the CD in the box as an electronic PDF file (which you can probably read on your computer)...

i'm afraid we may have come to the end of my usefulness working blindly.

if you DO have Comcast and you ARE getting channels 2 through 81 (Food Channel on 35, for example), then 9-1 should bring up KQED-HD... if it doesn't i'm at a loss...

don't give up... you may just need a more local/hands on expert to get things set up... once you are up and running you'll be blown away by true HD programming (like the macy's day parade, almost anything on KQED-HD, all of the CSI shows on 5-1, etc.)

cheers!
r

fayewolf
11-18-07, 02:02 AM
I think i got it!!!! I re-scan the channels and now it's working!!! :) Thanks!!

fayewolf
11-18-07, 02:05 AM
hi... you keep mentioning OTA and Antenna...

do you have Comcast Cable? QAM is only useful if you have a Cable connection... if you're using an outdoor antenna, then the process i described is the same, but you may not be able to receive all the channels from your location (in the bay area different transmitters are on different mountain tops, so you have to point the antenna in a different direction to get everything)... that's why Cable is so good...

your manual may be thin because its only a starter guide and the rest is on the CD in the box as an electronic PDF file (which you can probably read on your computer)...

i'm afraid we may have come to the end of my usefulness working blindly.

if you DO have Comcast and you ARE getting channels 2 through 81 (Food Channel on 35, for example), then 9-1 should bring up KQED-HD... if it doesn't i'm at a loss...

don't give up... you may just need a more local/hands on expert to get things set up... once you are up and running you'll be blown away by true HD programming (like the macy's day parade, almost anything on KQED-HD, all of the CSI shows on 5-1, etc.)



cheers!
r



Thank you!!!!!!!!! I just got it to work!!! I selected 9-1 and it autoamatically go to the wide screen 16:9, i'm thrilled!!! :)

Many many thanks!!

robingo88
11-18-07, 02:06 AM
I think i got it!!!! I re-scan the channels and now it's working!!! :) Thanks!!

excellent
11:30 tonight you can see Saturday Night Live in HD on either 3-1 (if you have it) or 11-1 or (not sure where it maps in your area)

tomorrow (sunday) watch some football on KTVU (2-1) even if you're not a football fan, and you'll see what everyone is talking about.

seacrest out!

fayewolf
11-18-07, 02:21 AM
excellent
11:30 tonight you can see Saturday Night Live in HD on either 3-1 (if you have it) or 11-1 or (not sure where it maps in your area)

tomorrow (sunday) watch some football on KTVU (2-1) even if you're not a football fan, and you'll see what everyone is talking about.

seacrest out!

Will try out!!!! I do get 11-1!!! (my zip is 94065)
I'll check out some football tomorrow to see what is is all about!!

I am really excited about this!!!

rkhopkins
11-18-07, 10:57 AM
Good for you, robingo88! It is really nice to see someone take the time and effort to help out a fellow forum member like that. Especially someone who knows their stuff, unlike me, for instance :D I'm enjoying the new HD lineup here in SF, but I would also like Food Network HD. I'm getting greedy now! :)

siouxmoux
11-18-07, 01:16 PM
yea! Comcast finally fix the History HD shows Information on I-guide on Ch 758.

raghu1111
11-18-07, 01:34 PM
I hope someone can help me out. I just set up my TV, hooked my comcast cable to the TV and it is showing all the regular channels fine. I went to 702 to try the HD ABC and all i get was sound, no picture.
If you can go to 702 (It is FOX HD) and get just sound, you mostly have a Comcast standard digital box. You need a HD digital box to get the pitcture. For most people fiddling with QAM tuners on TV is a pita. I would say you just get an HD box from comcast or use CableCARD if your TV supports it.

clau
11-18-07, 01:59 PM
If you can go to 702 (It is FOX HD) and get just sound, you mostly have a Comcast standard digital box. You need a HD digital box to get the pitcture. For most people fiddling with QAM tuners on TV is a pita. I would say you just get an HD box from comcast or use CableCARD if your TV supports it.

Just a minor issue: you have to subscribe to digital classics or above, and you have to pay the outlet fee plus the box rental fee...

If that is your primary TV, perhaps it is OK. Certainly, using the QAM tuner is perfectly reasonable for a second TV, if you don't need the scrambled channels. Setting up the channels is a breeze.

c3
11-18-07, 02:04 PM
Just a minor issue: you have to subscribe to digital classics or above

The HD box can be rented without digital package.

ayewbf
11-18-07, 02:39 PM
None of the guide data changes have made it through yet for the 11/15 remappings here in San Rafael.
HD premium channels might as well be off the air as far as my tivo is concerned.
Imagine if your cell phone company wouldn't let you place calls while they juggle cell tower assignments for days. This is an analogous service level disruption.

I hope comcast is not expecting to charge for service as long as the HD premium channels remain effectively down.

Oh and yes I did fill out the change notice on tivo.com last week. But I don't really expect tivo to manually fix things with the info coming in wrong from the data source (Tribune).

wanderance
11-18-07, 03:08 PM
None of the guide data changes have made it through yet for the 11/15 remappings here in San Rafael.
HD premium channels might as well be off the air as far as my tivo is concerned.
Imagine if your cell phone company wouldn't let you place calls while they juggle cell tower assignments for days. This is an analogous service level disruption.

I hope comcast is not expecting to charge for service as long as the HD premium channels remain effectively down.

Oh and yes I did fill out the change notice on tivo.com last week. But I don't really expect tivo to manually fix things with the info coming in wrong from the data source (Tribune).

I am sure if you give Comcast a call they will give you some credits for the days you couldn't view the HD channels.

But hey, at least you have the new channels :) I have all the guide data, but no new channels. I guess I am more patient than you, as I will give Comcast a few days to figure it all out.

clau
11-18-07, 03:10 PM
The HD box can be rented without digital package.

Not according to the sales person I spoke to. And if you're only watching clear broadcasts, it offers no advantage over a set's QAM tuner. And it uses up a valuable connection on the TV.

ayewbf
11-18-07, 03:34 PM
I am sure if you give Comcast a call they will give you some credits for the days you couldn't view the HD channels. Last time a CSR went to make changes to my account they "accidently" started charging me for cable modem lease (even though I own it) :) Speaking of cable modems, I've had no trouble with throttling of bit-torrent downloads.But hey, at least you have the new channels :) I have all the guide data, but no new channels. I guess I am more patient than you, as I will give Comcast a few days to figure it all out.I'm being patient by only venting on comcast here so far. If I was really impatient I'd switch to directv until comcast catches back up :)

Barte
11-18-07, 03:56 PM
Good for you, robingo88! It is really nice to see someone take the time and effort to help out a fellow forum member like that. Especially someone who knows their stuff, unlike me, for instance :D I'm enjoying the new HD lineup here in SF, but I would also like Food Network HD. I'm getting greedy now! :) I second that. In the scheme of online forums, where newbies can sometimes be made to feel unwelcome, your advice was a class act.

Mikef5
11-18-07, 04:01 PM
It would be a great help if everyone would update their profiles to indicate what location you are in. This would help determining if the problem is a local problem or loop problem.
I'm trying to determine which areas still don't have the new guide or the new channels ( other than those areas I posted about that would not be getting them until their areas are upgraded ). Thanks.

Laters,
Mikef5

markbach
11-18-07, 04:30 PM
Just moved to SF, watching the 49ers game OTA on 2.1 on my Series3 TiVo until Comcast is hooked up. The game looks like crap. Is that par for the course, or is something awry? I'm 4 mi from the tower, getting great signal, no breakups, macroblocking, etc... the picture itself just looks like of "muddy", like its being upconverted or something. Especially the camera shots, but even the score bar doesn't look as "crisp" as I'm used to. Is it just my setup (very possible), or do others notice this as well? Thanks.

bareyb
11-18-07, 04:45 PM
Just finally got my lineup working, and now they moved another channel so I'm back to "To Be Announced" again. Hopefully will resolve itself in the next day or so. I'll keep an eye on this thread....

nikeykid
11-18-07, 05:07 PM
Just moved to SF, watching the 49ers game OTA on 2.1 on my Series3 TiVo until Comcast is hooked up. The game looks like crap. Is that par for the course, or is something awry? I'm 4 mi from the tower, getting great signal, no breakups, macroblocking, etc... the picture itself just looks like of "muddy", like its being upconverted or something. Especially the camera shots, but even the score bar doesn't look as "crisp" as I'm used to. Is it just my setup (very possible), or do others notice this as well? Thanks.

FOX (and CBS for that matter) still show SD widescreen NFL games. that's what ur watching right now.

http://www.avsforum.com/avs-vb/showthread.php?p=12249695#post12249695

Dbower
11-18-07, 05:26 PM
I wasn't aware that FOX/CBS were sending out SD widescreen games! (guess I didn't get the memo). Not a Comcast problem for once.

Am glad I'm not the only one - the Rams/49ers game looks terrible, mainly on the wide field shots. I can see a lot of de-interlacing artifacts.

OTOH, perhaps the two low performing teams should get a low performance broadcast. Not many people are going to bother.

At least NASCAR looks good.

-Dave

markbach
11-18-07, 06:12 PM
FOX (and CBS for that matter) still show SD widescreen NFL games. that's what ur watching right now.

http://www.avsforum.com/avs-vb/showthread.php?p=12249695#post12249695

Ah, it wasn't listed as "No HD" on http://www.the506.com/nflmaps/2007-11-FOX2.html so I assumed it was actually in HD. That explains it though, thanks!

Derek87
11-18-07, 06:16 PM
Anyone having problems with 750 TDCHD? it's shown "one moment please" for the past several days. :p

(i'm in Santa Clara 95054)

zeldor
11-18-07, 06:43 PM
yes (95051) called them and they tried pulsing the cable
box to no avail. was on the schedule for a tech to come out yesterday but of course nobody showed up or called.
all the other new channels are fine.


Anyone having problems with 750 TDCHD? it's shown "one moment please" for the past several days. :p

(i'm in Santa Clara 95054)

c3
11-18-07, 07:10 PM
Not according to the sales person I spoke to. And if you're only watching clear broadcasts, it offers no advantage over a set's QAM tuner. And it uses up a valuable connection on the TV.

"$7.00/mo for Digital Subscriber
$8.00/mo for Non-Digital Subscriber"

sfhub
11-18-07, 07:10 PM
Not according to the sales person I spoke to. And if you're only watching clear broadcasts, it offers no advantage over a set's QAM tuner. And it uses up a valuable connection on the TV.
The salesperson is wrong. I (and others) have rented an HD STB with both limited and expanded basic cable. If you want the HD PVR then they have been asking you to get Digital Classic or above.

I don't know if you would call them an advantage, but for some people they like being able to enter 702, 703, etc. and they like access to VOD. For me, I don't care too much, but some people like the channel map to be easy to navigate and find the real RF channels like 117 confusing or if PSIP'd find HD + SD subchannel stuff confusing like 7.1, 7.2, 7.3, 9.1, 9.2 and then some channels missing PSIP like 9.3, 9.4, etc.

raghu1111
11-18-07, 07:20 PM
I don't know if you would call them an advantage, but for some people they like being able to enter 702, 703, etc. and they like access to VOD. For me, I don't care too much, but some people like the channel map to be easy to navigate and find the real RF channels like 117 confusing or if PSIP'd find HD + SD subchannel stuff confusing like 7.1, 7.2, 7.3, 9.1, 9.2 and then some channels missing PSIP like 9.3, 9.4, etc.
Two more:
1) you don't have to keep track of any change to QAM frequencies over time. Every TV seems to be different in how it handles these stuff.
2) Its painful enough even for the technically inclined. The OP seemed more interested in watching HD than dealing with all the mapping stuff.

keenan
11-18-07, 08:38 PM
Comcast is really something else. I called a few weeks ago about a signal problem, they came out, tested and showed a 3db variance in the channels that I receive. They said they were going to send out someone familiar with TiVos. He never came, I called Comcast and they said they would check into it and call me back. They never called me back(this call you back thing has happened at least 3 times in the past - for me, when Comcast says they'll call you back, it really means, "see ya later, have a nice day"). Now there's a $17.99 service call charge on my bill, unbelievable. Fat chance I'll be paying that...

clau
11-18-07, 09:00 PM
"$7.00/mo for Digital Subscriber
$8.00/mo for Non-Digital Subscriber"

Even if that is true (and the sales rep I talked to disagreed, she said you have to be at least on digital classics to rent a HD tuner for a second TV), you're still paying $8/mo for the exact function that the QAM tuner in the TV accomplishes nicely.

And that's only for the 1st TV. Additional sets would require an outlet charge per box.

fayewolf
11-18-07, 09:12 PM
Clau is right, I just checked the Jade channel and it's in the clear, it's channel 262 here in Milpitas also. Strange that they would encrypt it during the day and have it in the clear at night..... Don't look a gift horse in the mouth :p

Laters,
Mikef5

95-9 doesn't work for me (Jade) in redwood shores, 94065 :(

clau
11-18-07, 09:14 PM
The question of how much Comcast charges for HD comes up quite often here. It would be nice to get some consistent answers. I know that when I call Comcast, I can get different answers depending on who picks up the phone.

Here are a few scenarios that I and others are interested in:
(a) Subscribed to Limited Basic/Expanded Basic, and digital starter plan. How much does it cost to get a HD set-top box? I know that in my case I pay nothing for my CableCard. Am I supposed to get certain unscrambled HD channels like ESPN and Discovery? I am getting those two, but the sales rep said I shouldn't be.

(b) On a second and subsequent TV's, how much does it cost to get a HD tuner box, or a CableCard? I was told that they would charge an outlet fee plus the box rental. One sales rep said that I would need to subscribe to Digital Classsics at least if I want to watch ESPN-HD. Not clear how much the outlet fee is.

(c) If I just want the local channels plus ESPN-HD on all TV's, what is the minimum package that will get me those? I hope it's limited basic + digital starter, but sales reps said I need at least digital classics, and I'm not sure if I need expanded basic.

Answers will be much appreciated.

clau
11-18-07, 09:15 PM
95-9 doesn't work for me (Jade) in redwood shores, 94065 :(

You need to go through all the scanned channels to find it. It may have a different channel number in your area. Yes, this is an inconvenience if you don't have a HD tuner box.

fayewolf
11-18-07, 09:20 PM
You need to go through all the scanned channels to find it. It may have a different channel number in your area. Yes, this is an inconvenience if you don't have a HD tuner box.

Oh i see. If it is unencripted in the evening and i scanned the TV during the day, do i need to rescan it or it should be avail still?

I just went thru all the scanned channels and it is not there. :(

wanderance
11-18-07, 09:23 PM
It would be a great help if everyone would update their profiles to indicate what location you are in. This would help determining if the problem is a local problem or loop problem.
I'm trying to determine which areas still don't have the new guide or the new channels ( other than those areas I posted about that would not be getting them until their areas are upgraded ). Thanks.

Laters,
Mikef5

Just to make sure...94065 still has no new channels, but TiVo updated the guide so my HD is totally whacked right now...old channels are in the same spot, so the renumbering hasn't occured either..

Thanks for all the help :)

raghu1111
11-18-07, 09:42 PM
Here are a few scenarios that I and others are interested in:
(a) Subscribed to Limited Basic/Expanded Basic, and digital starter plan. How much does it cost to get a HD set-top box? I know that in my case I pay nothing for my CableCard.
HD STB Should be $7 or $8 if you didn't have a CableCARD. With CableCARD, you mostly need to pay additional outlet charge in addition to HD STB.

Am I supposed to get certain unscrambled HD channels like ESPN and Discovery? I am getting those two, but the sales rep said I shouldn't be.
No. These channels are encrypted. Only reason you are getting would be because you were grandfathered (many people who had a CableCARD or HD STB in 2006 got this I think).

(b) On a second and subsequent TV's, how much does it cost to get a HD tuner box, or a CableCard? I was told that they would charge an outlet fee plus the box rental.
Seems correct according to Comcast policy. YMMV if you don't want to pay some of these.

One sales rep said that I would need to subscribe to Digital Classsics at least if I want to watch ESPN-HD. Not clear how much the outlet fee is.
Correct. With Digital Classic you get all non-premium HD channels. It is 13-15$. If you have just limited basic, you need to call Comcast rep to add it (try a couple of times).. you can add it irrespective of what a rep or local office says. If it was really not allowed then Comcast billing software would not allow it (like the HD-DVR requires Expanded Basic rule).

(c) If I just want the local channels plus ESPN-HD on all TV's, what is the minimum package that will get me those? I hope it's limited basic + digital starter, but sales reps said I need at least digital classics, and I'm not sure if I need expanded basic.
Answers will be much appreciated.
You don't need expanded basic. Since you already receive ESPN-HD, you don't need Digital Classic either.

clau
11-18-07, 10:16 PM
HD STB Should be $7 or $8 if you didn't have a CableCARD. With CableCARD, you mostly need to pay additional outlet charge in addition to HD STB.


No. These channels are encrypted. Only reason you are getting would be because you were grandfathered (many people who had a CableCARD or HD STB in 2006 got this I think).


Seems correct according to Comcast policy. YMMV if you don't want to pay some of these.


Correct. With Digital Classic you get all non-premium HD channels. It is 13-15$. If you have just limited basic, you need to call Comcast rep to add it (try a couple of times).. you can add it irrespective of what a rep or local office says. If it was really not allowed then Comcast billing software would not allow it (like the HD-DVR requires Expanded Basic rule).


You don't need expanded basic. Since you already receive ESPN-HD, you don't need Digital Classic either.

Thanks for the answers. I know that my CableCard is probably grandfathered in such that I get the non-premium HD channels with it. However, if I were to get a second CC or STB, I am not sure if they will let me get those non-premium channels.

Bottom line is, if you have two HDTV's, it gets expensive quickly. To get ESPN-HD, you need at least limited basic + digital classics, plus one outlet fee, and at least one STB/CC fee. DirecTV does not look too bad in comparison.

clau
11-18-07, 10:18 PM
Oh i see. If it is unencripted in the evening and i scanned the TV during the day, do i need to rescan it or it should be avail still?

I just went thru all the scanned channels and it is not there. :(

You should rescan. In our area, Jade is unscrambled at all times. I think this just happened not too long ago. In your area, things may be different.

robingo88
11-18-07, 11:06 PM
Even if that is true (and the sales rep I talked to disagreed, she said you have to be at least on digital classics to rent a HD tuner for a second TV), you're still paying $8/mo for the exact function that the QAM tuner in the TV accomplishes nicely.


not exactly the same functions... a QAM tuner will get you clear digital channels, but there's no guarantee where in your channel lineup they'll show up, or how long they'll stay there (QAM channels do move with Comcast)

you also get no guide function (as crappy as the Motorola Box guide is, it is more than nothing)

also, i think that everyone who has a digital box gets FSN-HD (the fox sports channel on 720)... at least i did... but that's a channel that's not clear

you also get access to on-demand including additional HD content, some of which is free (like CSI)...

i'm not saying its worth $7 or $8 a month (more than $85 a year) but after struggling with the QAM tuner in my set for two months, i decided to pop for a basic HD box for my bedroom setup...

cheers!
r

Mikef5
11-18-07, 11:24 PM
95-9 doesn't work for me (Jade) in redwood shores, 94065 :(
Fayewolf,

That's because it's 95-7, at least in the Milpitas area and it depends on your qam tuner and how it displays the channel info but in my case my LG and Vizio both show it at 95-7. See if that works for you. This assumes that you are using your tv tuner and not cable cards or cable box.

Laters,
Mikef5

raghu1111
11-18-07, 11:56 PM
However, if I were to get a second CC or STB, I am not sure if they will let me get those non-premium channels.
You should. It is attached to your account not to a device.

raghu1111
11-19-07, 12:01 AM
Bottom line is, if you have two HDTV's, it gets expensive quickly.
Oops! I didn't know you asked the questions to make the above point. Yes I agree it does get expensive if you have multiple outlets.

fayewolf
11-19-07, 12:10 AM
Fayewolf,

That's because it's 95-7, at least in the Milpitas area and it depends on your qam tuner and how it displays the channel info but in my case my LG and Vizio both show it at 95-7. See if that works for you. This assumes that you are using your tv tuner and not cable cards or cable box.

Laters,
Mikef5

Hi Mike, I just tried 95-7 using QAM tuner, it says no signal... :(

Should I rescan the channels?

clau
11-19-07, 01:08 AM
Fayewolf,

That's because it's 95-7, at least in the Milpitas area and it depends on your qam tuner and how it displays the channel info but in my case my LG and Vizio both show it at 95-7. See if that works for you. This assumes that you are using your tv tuner and not cable cards or cable box.

Laters,
Mikef5

FWIW, in Sunnyvale it's on 95-9.

clau
11-19-07, 01:12 AM
not exactly the same functions... a QAM tuner will get you clear digital channels, but there's no guarantee where in your channel lineup they'll show up, or how long they'll stay there (QAM channels do move with Comcast)

you also get no guide function (as crappy as the Motorola Box guide is, it is more than nothing)

also, i think that everyone who has a digital box gets FSN-HD (the fox sports channel on 720)... at least i did... but that's a channel that's not clear

you also get access to on-demand including additional HD content, some of which is free (like CSI)...

i'm not saying its worth $7 or $8 a month (more than $85 a year) but after struggling with the QAM tuner in my set for two months, i decided to pop for a basic HD box for my bedroom setup...

cheers!
r

For me, not having another box and another remote control, not to mention taking up another input on the TV, make it worthwhile to use the QAM tuner. I have also seen QAM tuners getting better PQ than STB's; at least you don't have to worry about HDMI vs components, what resolution to output, etc.

I guess I am speaking for myself only; I don't watch VOD.

clau
11-19-07, 01:13 AM
Hi Mike, I just tried 95-7 using QAM tuner, it says no signal... :(

Should I rescan the channels?

What channels are you getting? Are you seeing all the PBS stations, or the music channels?

clau
11-19-07, 01:32 AM
Oops! I didn't know you asked the questions to make the above point. Yes I agree it does get expensive if you have multiple outlets.

I currently have only one CableCard. I don't pay any rental fees, and I subscribe to Expanded Basic. Recently I signed up for Comcast HSI, and to get me the best deal, they restructured by cable bill, and now I am on Basic plus digital starter. So I am enjoying a good promotional rate for one year.

When I called them and asked for either a new HD tuner box or another CableCard, I got different answers from different reps. I think I have to (a) pay an outlet charge for every device requiring CC or STB, (b) pay for rental of the STB/CC, and (c) upgrade to digital classics if I want to be able to watch ESPN-HD. It comes out to be over $30 per month just to get another STB. I actually have 3 HDTV's in my household, and this gets expensive pretty quick. I think I'll stay with my QAM tuners for a while :).

I thought DirecTV was expensive when you have more than one receiver, but Comcast makes them look very reasonable.

cgould
11-19-07, 02:04 AM
Just to make sure...94065 still has no new channels, but TiVo updated the guide so my HD is totally whacked right now...old channels are in the same spot, so the renumbering hasn't occured either..

Thanks for all the help :)

Foster City is getting them finally as I noted earlier...
have you called comcast to ask to hit your cablecards? Seems sometimes it needs that to trigger/activate the new channels (had to do for me.)
(and then hopefully tivo guide would recognize/follow that, although you seem to have that already :) )

All is working for me except 750 (Discovery HD ) guide data.
At least the channel is working , so I was able to do a manual recording of Planet Earth in HD 5-7p...

Mikef5
11-19-07, 02:23 AM
Hi Mike, I just tried 95-7 using QAM tuner, it says no signal... :(

Should I rescan the channels?

Fayewolf,

I would do a rescan and then ( I know you won't like this ) I'd go channel by channel and see what is on each an every channel that you are getting, Jade may be there but at a different frequency. I know that's kind of tedious to do but it will let you know what channels you are getting and where they're located and I'd write them down for future reference.

Also, some tv's or tuners will not let you do direct inputs of channel numbers if they don't find them on a scan, my Samsung tuner is like that, that's why I rarely use that tuner anymore but Jade should be there and it should be unencrypted it's just a matter of finding out where, think of it like an Easter egg hunt :)

I'd be interested in where Jade's located at on your system, so give me a shout when you find it. One other thing you might try is, since Jade is on 95-7 in my area and Clau said it was 95-9 in his area you might search around that frequency range ( 95-1 through 95-?? ) to see if it's there.

Laters,
Mikef5

diskus
11-19-07, 08:29 AM
OMG

Los Gatos received "The Letter".

This must be a mistake

Derek87
11-19-07, 12:53 PM
yes (95051) called them and they tried pulsing the cable
box to no avail. was on the schedule for a tech to come out yesterday but of course nobody showed up or called.
all the other new channels are fine.

weird...i don't have time to schedule a tech call as it isn't that important to me, but a little annoying. seems some people have the channel, but no guide info in other locals.

i'll try to give Comcast a call to hit my box, but your post suggests that this may be a systemwide issue.

RBurks
11-19-07, 01:03 PM
Comcast is frustrating.

Still no new HD channels in San Carlos. But Tivo did get the updated HD lineup on Sunday, so maybe a matter of time.

I called them on Thur and Fri. They tried resetting boxes because there data said the channels should have been up. So service call on Sat the tech wanted to swap out both boxes! NO. Finally he called the head-end manager who said they have not switched it over yet, and asked me to be patient.

Am I the only one who still doesn't have the new HD channels who should be getting them? (of course excepting all the low BW areas - with my sincere apologies)

wanderance
11-19-07, 01:37 PM
Comcast is frustrating.

Still no new HD channels in San Carlos. But Tivo did get the updated HD lineup on Sunday, so maybe a matter of time.

I called them on Thur and Fri. They tried resetting boxes because there data said the channels should have been up. So service call on Sat the tech wanted to swap out both boxes! NO. Finally he called the head-end manager who said they have not switched it over yet, and asked me to be patient.

Am I the only one who still doesn't have the new HD channels who should be getting them? (of course excepting all the low BW areas - with my sincere apologies)

Nope, I still don't have them either and the TiVo guide updated so I pretty much can't record any HD stations except for the networks right now. Maybe we are on the same feed?

They are doing something though, as I ran a "test channels" this morning on the TivoHD and even though 722 is HD Theatre still, the channel banner says "GOLFVS", there are a few others where the banner has changed, but the content hasn't. My understanding is the "test channels" function pulls the channels directly from what the CableCARD has and ignores the guide that the TiVo has. I figure by next week they will have everything sorted...

Durny1
11-19-07, 03:31 PM
Seen this morning: a truck laying out cable in the corner of Mary and California. Movement, at last!

Durny1

Fab2007
11-19-07, 06:51 PM
I have Limited Basic and Digital Classic. Digital Plus is just one step above Digital Classic so that should work but YMMV. Keep in mind that some of the local offices, like mine, say that adding a digital pkg to Limited can't be done. I got Digital Classic added over the phone. A rented DVR is not usually possible with just Limited.

I just got off the phone with a rep who quoted me Digital Classic at some $70 -- I thought that Digital Classic was only ~14, can someone explain?

Thanks

hiker
11-19-07, 06:55 PM
I just got off the phone with a rep who quoted me Digital Classic at some $70 -- I thought that Digital Classic was only ~14, can someone explain?

ThanksThere's Digital Classic package (Standard Cable + Digital Classic tier) and Digital Classic tier.

Fab2007
11-19-07, 07:32 PM
There's Digital Classic package (Standard Cable + Digital Classic tier) and Digital Classic tier.

My rate sheet says:

<<
Best Digital Value Packages
Digital Classic.....11.95
...
* You must subscribe to Limited Basic Service
>>

Nowhere on the rate sheet are the words "Digital Classic Tier".

... and in any case, can one have Limited Basic + Digital Classic ?

Thanks in advance for the constructive responses.

davisdog
11-19-07, 07:46 PM
Call back and try another Rep..As Hiker menitioned they have a "Package" which includes Basic, Expanded Basic and Digital Classic...That's probably what the first rep was trying to sell you...

You want just want to add the Digital Classic Tier (or group of channels or whatever they call it now) on top of Limited basic..that would just be ~$15 on top of what you already pay. That's a good bargain if you want the most HD without paying for alot of Analog junk...although they will not let get a DVR from them if you just get that....only the regular non-DVR HD Box or you can use a HDTivo w/Cablecards.

Fab2007
11-19-07, 07:47 PM
Thanks Davisdog!

Call back and try another Rep..As Hiker menitioned they have a "Package" which includes Basic, Expanded Basic and Digital Classic...That's probably what the first rep was trying to sell you...

You want just want to add the Digital Classic Tier (or group of channels or whatever they call it now) on top of Limited basic..that would just be ~$15 on top of what you already pay.

Derek87
11-19-07, 10:27 PM
so, i spent 20 minutes on hold over dinner and talked to Comcast. The guy seemed pretty sympathetic and tried resetting my box a couple of times and then at the end tried a "frequency test" which gave no response for channel 750 (or the frequency for it). He wanted to schedule an appointment for me tomorrow, but my life at work is a zoo right now so i had to defer and say i'd look into it sometime when things lightened up or try to exchange boxes at the local CS Center. nevertheless, i doubt this problem is a box related issue. seems almost too unlikely considering everything else works fine and someone else (zeldor) in a nearby zip code has the exact same problem.

hopefully this will get reported to the appropriate people on the Santa Clara headend so that i can avoid an appointment and/or box swap.

anyone else have the problem besides zeldor and me? again, i'm in 95054.

thanks, Derek

ps. the only good news is he credited me $7 for my HD cost for this month. at least i got something out of my phone call...

wanderance
11-19-07, 10:54 PM
Well good news for Redwood Shores, looks like the channels are all turned on. When I got home the TiVo Guide was all straight and all the new channels come in fine.

Only issue, Discovery HD (750) comes in fine, but TiVo doesn't have it in the guide. Off to submit a lineup change. New channels look fantastic though!

kmitche
11-19-07, 11:02 PM
A few years ago I had a similar problem with one channel. I have two boxes in the house. One worked fine on all channels; the other worked fine on all channels except for 275. It took a few service calls and tech visits to the house before a solution was found. The second set is in the back of the house. The signal is passed over internal wiring dating back to the origins of the house (70's). The prime cause, however, was due to a small signal leak caused by a tear in the wire that was pulled through the underground pipes. Swapping that cable with one with intact insulation fixed the problem, despite the old internal wiring.

zeldor
11-20-07, 12:17 AM
I had this same problem but on the scifi channel earlier in the year. I had
since canceled cable and signed up again when NHL started. 160 works
fine now just not the 750 channel. What has changed? my cable box for
one, HD dvr now. the cable from wall to box maybe, and maybe some
filters in the apartment complex cable closet. I will try a new coax cable
from wall to box but am not hopeful. step 2 is to go get a new dvr unit.
step 3 will be to call out the comcast goons.
but since there is another user complaining in santa clara It might be
something more inherent in the comcast system..
although I might go ask around the complex as well.
but not until after the holidays..

A few years ago I had a similar problem with one channel. I have two boxes in the house. One worked fine on all channels; the other worked fine on all channels except for 275. It took a few service calls and tech visits to the house before a solution was found. The second set is in the back of the house. The signal is passed over internal wiring dating back to the origins of the house (70's). The prime cause, however, was due to a small signal leak caused by a tear in the wire that was pulled through the underground pipes. Swapping that cable with one with intact insulation fixed the problem, despite the old internal wiring.

fender4645
11-20-07, 02:12 AM
Alright...I'm in need of some suggestions. We just moved to our new house this weekend. The Comcast tech (who actually was a contractor) came to do the install. When he saw my S3 Tivo, he said "Oh no, I don't know how to do that". Brilliant. This is after the person on the phone said "You can just bring you CableCARDs with you...they'll work just fine." So I turned on the Tivo and went through the Guided Setup again just to see what would happen and of course all of the channel listing are completely out of whack (e.g. what the Tivo thinks is KICU is really Encore Action). I called Comcast and they said someone will have to come out and give me 2 new CableCARDs...and the earliest appointment is next Sunday!!!

So anyone have any ideas on what I can do in the meantime? I don't think there's a way to manually map the channels on the S3, is there? Has anyone successfully been able to walk into the Comcast office and get their own CableCARDs? (I thought i remember someone doing that)

Thanks!

Jeff Taraldson
11-20-07, 09:54 AM
So I turned on the Tivo and went through the Guided Setup again just to see what would happen and of course all of the channel listing are completely out of whack (e.g. what the Tivo thinks is KICU is really Encore Action).

So anyone have any ideas on what I can do in the meantime? I don't think there's a way to manually map the channels on the S3, is there? Has anyone successfully been able to walk into the Comcast office and get their own CableCARDs? (I thought i remember someone doing that)

Thanks!

If you're recording a set of weekly shows:

Build a map of the channels by visually walking through channels you receive.

4 = 13
13 = 21

etc...

Then you can record them:

TivoMain->findProgramsToRecord->manualRecording->recordByDateAndTime.

Here you can setup a recoding like:

EveryMonday->onChannel13->@8:00pm->whichStops->@9:00pm


I'm doing that now with some of the new HD channels that Tivo doesn't recognize yet....

wanderance
11-20-07, 10:37 AM
Alright...I'm in need of some suggestions. We just moved to our new house this weekend. The Comcast tech (who actually was a contractor) came to do the install. When he saw my S3 Tivo, he said "Oh no, I don't know how to do that". Brilliant. This is after the person on the phone said "You can just bring you CableCARDs with you...they'll work just fine." So I turned on the Tivo and went through the Guided Setup again just to see what would happen and of course all of the channel listing are completely out of whack (e.g. what the Tivo thinks is KICU is really Encore Action). I called Comcast and they said someone will have to come out and give me 2 new CableCARDs...and the earliest appointment is next Sunday!!!

So anyone have any ideas on what I can do in the meantime? I don't think there's a way to manually map the channels on the S3, is there? Has anyone successfully been able to walk into the Comcast office and get their own CableCARDs? (I thought i remember someone doing that)

Thanks!

So you moved and kept the CableCARDs you have previously? You *should* be able to keep them. The issue is finding a phone rep that understands how to send them the correct signal. I don't know what that signal is, but the authorization should stay the same as none of the numbers would have changed. Of course I don't know how Comcast is setup and those numbers are headend specific, etc. You also may just want to wait a few days and see if the CableCARDs pickup the new lineup on their own, I believe they refresh it now and again.

I am sure you can wiggle out of any fees they might want to charge for sending a tech out, since they goofed.

Mikef5
11-20-07, 12:20 PM
Alright...I'm in need of some suggestions. We just moved to our new house this weekend. The Comcast tech (who actually was a contractor) came to do the install. When he saw my S3 Tivo, he said "Oh no, I don't know how to do that". Brilliant. This is after the person on the phone said "You can just bring you CableCARDs with you...they'll work just fine." So I turned on the Tivo and went through the Guided Setup again just to see what would happen and of course all of the channel listing are completely out of whack (e.g. what the Tivo thinks is KICU is really Encore Action). I called Comcast and they said someone will have to come out and give me 2 new CableCARDs...and the earliest appointment is next Sunday!!!

So anyone have any ideas on what I can do in the meantime? I don't think there's a way to manually map the channels on the S3, is there? Has anyone successfully been able to walk into the Comcast office and get their own CableCARDs? (I thought i remember someone doing that)

Thanks!
Fender,

If you moved out of your zip code area to another zip code you need to redo the guide setup and enter the new zip code to get the proper guide data. The cards should be able to move within the Bay Area loop since they are married to the Tivo and should be recognized by any Bay Area headend.

Laters,
Mikef5

fender4645
11-20-07, 12:30 PM
Thanks for the advice, all. Mike, I did go through the guided setup again (with the new area code) and I'm still getting all of the problems. If I do a "Test Channels" on each of the CableCARDs (in the Tivo Setting menu), it says "No Channels Available". I think it really is an activation issue (like they're still tied to my old account or something). I think I'll start with wonderdance's suggestion and see if I can get a "more knowledgeable" rep who may be able to re-activate over the phone. If not, I may just have to go with Jeff's suggestion and try to "map" the channels (that should be fun).

Will let you know what happens...

Mikef5
11-20-07, 12:44 PM
Thanks for the advice, all. Mike, I did go through the guided setup again (with the new area code) and I'm still getting all of the problems. If I do a "Test Channels" on each of the CableCARDs (in the Tivo Setting menu), it says "No Channels Available". I think it really is an activation issue (like they're still tied to my old account or something). I think I'll start with wonderdance's suggestion and see if I can get a "more knowledgeable" rep who may be able to re-activate over the phone. If not, I may just have to go with Jeff's suggestion and try to "map" the channels (that should be fun).

Will let you know what happens...

Fender,

Did you cancel your old account and start a new one or did you have Comcast move your account to your new location. If you canceled and started a new account, that could be the problem, my sister had a hard time getting things straight when she came back to Comcast from AT&T's U-verse.
Things can get really screwed up by starting and stopping accounts in a short time frame. I don't envy your upcoming odyssey :eek:

Laters,
Mikef5

keenan
11-20-07, 01:27 PM
fender, if you've moved from one head-end to another that will definitely cause a problem with the CCs, they'll need to be re-authorized to the new head-end. They may even have node-specific info that needs to be changed although I'm not sure there's that much granularity with CCs.

Does Comcast set up a new account when you move? As Mike notes, if so, that would certainly be a problem as well. From your posts I'm not clear if this is an existing account, a new account, etc.

Brian Conrad
11-20-07, 03:02 PM
New channels are up in 94553 (Danville headend). Now if they can just get some real HD content on some of them rather than upscaled SD.

yunlin12
11-20-07, 04:11 PM
Standard cable went from $52.50 to $55.99 ($3.50 increase)

Digital Classic went from $11.95 to $14.95 ($3 increase)

Damn!

MikeSM
11-20-07, 04:33 PM
Standard cable went from $52.50 to $55.99 ($3.50 increase)

Digital Classic went from $11.95 to $14.95 ($3 increase)

Damn!

The next wave of new HD channels just got added by DirecTV...

Nickelodeon HD East
Spike HD
Country Music Television
MTV HD
VH1 HD

Comcast SportsNet New England
FSN Arizona
FSN Bay Area
FSN Cincinnati
FSN Florida
FSN Florida/Sunshine Sports Alternate
FSN Houston
FSN North
FSN Northwest
FSN Ohio
FSN Rocky Mountain
FSN South
FSN Southwest Alternate
FSN Utah
FSN Wisconsin Alternate
SportSouth


:-)

yunlin12
11-20-07, 04:37 PM
I just looked at Comcast website (I'm in San Jose), it seems that the following channels are listed in digital premier only:

734 A&E HD
735 TBS HD
738 USA HD
740 MOJO HD
746 HGTV HD
754 Theater HD
757 National Geographic HD
758 History HD

and 712 KBCW is only in digital preferred and not in digital classic.

Does this sound right? I have digital preferred now, and can get all these channels. Since Comcast just raised the rate again, I'm considering moving down to digital classic only, but don't want to lose KBCW, I gotta have my "Reaper".

yunlin12
11-20-07, 04:41 PM
The next wave of new HD channels just got added by DirecTV...

Nickelodeon HD East
Spike HD
Country Music Television
MTV HD
VH1 HD


Nice list, haven't watched any of those channels in years, except maybe Spike once every 3 months? As for sports, I'm fortunately to be local, so only need the local stations plus FSN-HD. I'm pretty set, the only channels that I really watch with any regularity and want in HD are Scifi-HD, BBCA-HD, and maybe Food-HD.

fender4645
11-20-07, 05:40 PM
Fender,

Did you cancel your old account and start a new one or did you have Comcast move your account to your new location. If you canceled and started a new account, that could be the problem, my sister had a hard time getting things straight when she came back to Comcast from AT&T's U-verse.
Things can get really screwed up by starting and stopping accounts in a short time frame. I don't envy your upcoming odyssey :eek:

Laters,
Mikef5

Mike, Jim - that's exactly what happened...kind of. I started a new account (so I could get the "new customer" deal) but it was tied to my old one in some way. But I think you hit the nail on the head. Luckily I was able to gripe and complain and got an install for tomorrow afternoon. I really don't know why the CC can't be self installed...

Mikef5
11-20-07, 06:12 PM
Mike, Jim - that's exactly what happened...kind of. I started a new account (so I could get the "new customer" deal) but it was tied to my old one in some way. But I think you hit the nail on the head. Luckily I was able to gripe and complain and got an install for tomorrow afternoon. I really don't know why the CC can't be self installed...

I hope that's all it is and it sounds like it might be. The last I heard they would like to give people the ability to do self installs but I'm sure you've seen all the problems that the installers are having with doing the CC installs, can you imagine the hair pulling with customers doing it ;)
I'm sure once they get things smoothed out they will allow self installs just like they do now with the boxes.

Laters,
Mikef5

ayewbf
11-20-07, 06:34 PM
Wow, must be real hard to remap a couple HD channels. Day 6 and the HD channel shuffle changes have neither made it to tribune nor tivo in my area. My season passes have already missed some things they should have recorded.

Meanwhile directv is literally sending me promo letters saying "come back! We miss you!"...

sfhub
11-20-07, 06:57 PM
and 712 KBCW is only in digital preferred and not in digital classic.
I thought we got clarification from Mr. J via Mikef5 that KBCW was part of limited basic HD?

Brian Conrad
11-20-07, 07:05 PM
KBCW is a broadcast channel (44) so why would it be in any tier?

bwelling
11-20-07, 07:36 PM
The new channels showed up last Thursday, but my TiVo still doesn't have updated guide data (and neither does zap2it). I filed lineup change requests with both TiVo and Tribune Media last week, and haven't gotten any feedback yet. Does anyone here know how to make something happen? If it's not fixed tomorrow, it's pretty unlikely that it will be fixed before next week.

keenan
11-20-07, 07:38 PM
and 712 KBCW is only in digital preferred and not in digital classic.

Does this sound right? I have digital preferred now, and can get all these channels. Since Comcast just raised the rate again, I'm considering moving down to digital classic only, but don't want to lose KBCW, I gotta have my "Reaper".

That's not right, KBCW should be available with just Limited Basic, unless, Comcast is planning to move to an HD-centric tier or package where you would be charged for the HD channels specifically. They just started some sort of HD tier/package thing in Detroit although I haven't seen the exact details on how it works.

As far as I know, it's never been set in stone whether cable companies can charge for local HD or not, it's been pretty much left up to the particular cable companies interpretation, some do. Comcast may be shifting over to the charge group, although, I would consider that incredibly stupid given the current competition from DirecTV/Dish.

yunlin12
11-20-07, 07:41 PM
Just to clarify that I am indeed getting all these new HD channels, but somehow when I look at the channel lineup info on comcast.com, it's saying all the new HD channels are in HD premier, and KBCW HD is in HD preferred. That's all.

kevini
11-20-07, 07:55 PM
The new channels showed up last Thursday, but my TiVo still doesn't have updated guide data (and neither does zap2it). I filed lineup change requests with both TiVo and Tribune Media last week, and haven't gotten any feedback yet. Does anyone here know how to make something happen? If it's not fixed tomorrow, it's pretty unlikely that it will be fixed before next week.

I'm also in Fremont and my line-up is of course also wrong. I recieved this feedback from TiVo on Monday:

"Dear Valued TiVo Customer,

Thank you for contacting TiVo’s Channel Lineup Department. We have assigned case number 7856116 to your channel lineup issue. We expect to resolve the issue within 2 business days. If we should require further information we will contact you.

If you have any questions, comments or concerns, please contact TiVo Customer Support at 877-367-8486 and refer to your case number. We are open 7:00 AM to 8:00 PM Pacific time everyday.

Thank you for your patience and understanding while we resolve your lineup discrepancy. We sincerely apologize for any inconvenience this may cause. Thanks for choosing TiVo!

Best Regards,
TiVo Lineup Specialist
"



It seems pretty generic...........

ayewbf
11-20-07, 08:02 PM
I We expect to resolve the issue within 2 business days. That's not fair, last week mine said: "We have assigned case number 7846127 to your channel lineup issue. We expect to resolve the issue within 5 to 7 business days." Guess my zip code is even lower priority...

bwelling
11-20-07, 08:32 PM
That's not fair, last week mine said: "We have assigned case number 7846127 to your channel lineup issue. We expect to resolve the issue within 5 to 7 business days." Guess my zip code is even lower priority...

My case number's even lower (7845074), and the automated message said "We expect to resolve the issue within 5 to 7 business days". This all seems pretty random, and really shouldn't be that hard to fix.

MikeSM
11-20-07, 10:12 PM
My case number's even lower (7845074), and the automated message said "We expect to resolve the issue within 5 to 7 business days". This all seems pretty random, and really shouldn't be that hard to fix.

Funny how comcast makes sure they get the guide data right for their own boxes but neglects to tell tribune about the change so other people's boxes don't work.

My Sage system was hosed for 3 days until the Sage people called tribune who called comcast to verify the changes...

thx
mike

swimmer_sf
11-21-07, 01:23 AM
Lookingto purchase an HDTV, and called Comcast last night. Found out they have maybe 12 HD channels. Do you guys watch their SD on your HDTV's and how does it look? Does it make a difference if the SD content is digital as opposed to analog? Newbie here, so my apologies if this has been asked before. Thanks.