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bobby94928
09-07-08, 10:37 AM
CSNBA? Sure they do, at least they used to when it was FSNBA.

I agree, last year I watched a number of Pac10 football games on 720.

garypen
09-07-08, 11:31 AM
i will get the new guide including "Comcast Central" on tuesday.When you say YOU, do you mean WE? Is this a San Jose area upgrade?

If it is indeed like the screen shot in the link you provided, I'm looking forward to it, if only for the loss of those stupid ads. I hate those things with a passion.

rvisintine
09-07-08, 01:08 PM
Looks like Comcast San Jose finally pulled the plug on the clear QAM HD channels. Nothing but a black screen to look at this morning. :( It was nice while it lasted.

keenan
09-07-08, 01:13 PM
I agree, last year I watched a number of Pac10 football games on 720.

Plus they had some "national" FSN games. If Comcast has dropped the college football airings then CSNBA has become of considerably less value.

keenan
09-07-08, 01:17 PM
When you say YOU, do you mean WE? Is this a San Jose area upgrade?

If it is indeed like the screen shot in the link you provided, I'm looking forward to it, if only for the loss of those stupid ads. I hate those things with a passion.

I would bet the ads will still be there, they're probably not there on the website pic as it would be free advertising for which ever company was used for the example image. Plus, it's Comcast, they're not going to give up a source of revenue just to accommodate a new guide, at least I can't imagine they would.

keenan
09-07-08, 01:18 PM
Looks like Comcast San Jose finally pulled the plug on the clear QAM HD channels. Nothing but a black screen to look at this morning. :( It was nice while it lasted.

You sure they just haven't moved around to different QAM locations?

walk
09-07-08, 01:39 PM
Sorry, I guess I've never seen anything but local sports on FSN/CSN.
The only college football games I remember were either on one of the networks, ESPN, or that Golf/Vs channel, which did have a few Cal & Stanford games. You sure you didn't confuse that which is like 721 or 722?

bobby94928
09-07-08, 01:44 PM
Sorry, I guess I've never seen anything but local sports on FSN/CSN.
The only college football games I remember were either on one of the networks, ESPN, or that Golf/Vs channel, which did have a few Cal & Stanford games. You sure you didn't confuse that which is like 721 or 722?

No confusion here. I have watched USC football games on 720 which was FSN-Bay.

rvisintine
09-07-08, 02:11 PM
You sure they just haven't moved around to different QAM locations?

Nope, did a full rescan and they're all gone. Guess it's time to pick up another cable box.

keenan
09-07-08, 02:15 PM
No confusion here. I have watched USC football games on 720 which was FSN-Bay.

Nope, no confusion here either, which brings up the question - has Comcast dropped the college games..??

Does CSNBA have a schedule like FSNBA used to have?

The below link shows Washington St at Baylor next Sat.

http://areyouwatchingthis.com/tv/stations/csnba-comcast-sportsnet-bay-area

keenan
09-07-08, 02:20 PM
Nope, did a full rescan and they're all gone. Guess it's time to pick up another cable box.

Something doesn't sound right, are you saying your display's tuner is not seeing the channels anymore, but the Comcast cable is working fine?

pappy97
09-07-08, 02:52 PM
Can anyone recommend someone in the Bay Area to do a professional calibration of a DLP HDTV? I tinkered with my dad's relatively new TV settings but he still thinks he is not getting the most out of his TV. So I told him it's time for a calibration.

I saw a website for a guy named Les Holt. Anyone know of him, is he any good? Thanks.

garypen
09-07-08, 03:09 PM
I would bet the ads will still be there, they're probably not there on the website pic as it would be free advertising for which ever company was used for the example image. Plus, it's Comcast, they're not going to give up a source of revenue just to accommodate a new guide, at least I can't imagine they would.What source of revenue? The ads are for Comcast, 99% of the time.

That is what's especially irksome about the ads. They aren't making any money from them, but continue to f up our guides with them.

walk
09-07-08, 03:11 PM
Nope, no confusion here either, which brings up the question - has Comcast dropped the college games..??

Does CSNBA have a schedule like FSNBA used to have?

The below link shows Washington St at Baylor next Sat.

http://areyouwatchingthis.com/tv/stations/csnba-comcast-sportsnet-bay-area

http://bayarea.comcastsportsnet.com/

College football: http://bayarea.comcastsportsnet.com/teams/college-sports/college-football/

walk
09-07-08, 03:37 PM
Something doesn't sound right, are you saying your display's tuner is not seeing the channels anymore, but the Comcast cable is working fine?

I just did a rescan also because I was missing a bunch of the usual QAM channels:

2.1 KTVUHD - ok (720p)
4.2 KRON-HD - "Signal can not be decoded"
5.1 KPIX DT - (1080i)
7.1 KGO-DT - "Signal can not be decoded"
7.3 KGO DT - "No signal"
9.1 KQED-HD - "Signal can not be decoded"
11.1 KNTV-HD - ok (1080i)
32.1 TV36-HD - ok (720p)
44.1 KBCW-HD - ok (1080i)
87.8 KRONHD - ok (720p) ??
94.1 KGO-DT - ok (720p)
94.2 KQED-HD - ok (1080i)
94.8 KGO DT - ok (480i) weather channel?
116.3 KNTV-HD - "No signal"

SO... it looks like they moved a bunch of channel frequencies around, but uhh "forgot" to update the channel numbers.

Anyway if you're looking for KGO HD try 94.1, KQED try 94.2, or KRONHD (why??) try 87.8...

nikeykid
09-07-08, 03:42 PM
http://bayarea.comcastsportsnet.com/

College football: http://bayarea.comcastsportsnet.com/teams/college-sports/college-football/

thanks, that clears it up. i wonder why CSNBA didn't pick up the HD feed of the wash/byu game?? turns out to be the one game that was talked about this week.

also they aren't picking up an HD feed of any games next week at all.

walk
09-07-08, 03:45 PM
The funny part is, the ones that say "No signal" do have a signal, like 116.3:
Physical Ch. 116
Freq. (kHz) 747000
Modulation QAM256
Status Lock
Errors 0
SNR (dB) 36.24
AGC (%) 38
Interleaving I=128,J=4 (whatever that means)

and 7.1 "Signal can not be decoded" =
Physical Ch. 111
Freq. (kHz) 717000
Modulation QAM256
Status Lock
Errors 0
SNR (dB) 37.57
AGC (%) 36
Interleaving I=128,J=4

(from Sony 50A3000 signal diagnostics screen)

keenan
09-07-08, 03:47 PM
What source of revenue? The ads are for Comcast, 99% of the time.

That is what's especially irksome about the ads. They aren't making any money from them, but continue to f up our guides with them.

I don't know, I assumed it was 3rd party stuff, I use a TiVo - no guide ads.

keenan
09-07-08, 03:50 PM
thanks, that clears it up. i wonder why CSNBA didn't pick up the HD feed of the wash/byu game?? turns out to be the one game that was talked about this week.

also they aren't picking up an HD feed of any games next week at all.

Doesn't look like it, although I don't think we got an HD every week with FSNBA either. It looks like it's essentially the same programming as we got when it was FSNBA.

walk
09-07-08, 03:50 PM
thanks, that clears it up. i wonder why CSNBA didn't pick up the HD feed of the wash/byu game?? turns out to be the one game that was talked about this week.

also they aren't picking up an HD feed of any games next week at all.

I don't know why, but they don't pickup a lot of HD feeds. I've seen HD highlights on i.e. ESPN of Giants games that were not shown on 720 in HD.

I assume it's some kind of bandwidth issue or satellite conflicts.

yukit
09-07-08, 04:02 PM
How is this supposed to work? I was under the impression that this would just work with a M-card paired with a Tivo HD without having a digital subscription package. I have regular analog standard (basic + extended) package.

Here are some quotes I found while I was searching for the info:
Program info for TiVo comes from TiVo, not Comcast. You have to get a CableCard to map the QAM channels to "Comcast channels", so you'll have the guide data from TiVo.

Limited basic does not have any encrypted channels. The CableCards are used for TiVo channel map only.

I was able to pick up a M-card at the Sunnyvale Comcast office on Sat. I went through the pairing process, called Comcast to give them the host & data IDs to a CSR, etc.
Eventually, I got to the "acquiring channel information" screen on Tivo. The CSR told me this would take up to 30 mins so he would call back in about an hour. I was stuck in that screen forever (Tivo gave me an option to retry after about 20 mins) The CSR never called me back, so I called Comcast again. We verified the host & data IDs, the CSR put me on hold to check something, I was on hold for 15 mins so I hung up.

I tried the Comcast online support chat since I was searching for this info on the web anyways. We went through the same thing with the analyst. The only thing she can suggest at the end was to schedule an appointment. I did not want to pay for the truckroll just to get the QAM guide working. I guess I will just stick to manual recording for now.

I may eventually upgrade my service to a digital starter package with HD in a near future if I need a truckroll. I do have a converter box for OTA digital channels. They do look much better than analog Comcast channels despite still using a non-HDTV.

BTW, I was thinking the cardCARD rental was free, but they said it was $2/month.
You won't able to watch these channels with just QAM tuners. To be fair to Comcast, it offers free CableCARD (and even a free DCT 700 cable box). I don't see them demanding customer to pay more for first TV. I hope they get rid of "additional outlet fee" for other TVs. It does not make much sense.

rvisintine
09-07-08, 04:28 PM
I just did a rescan also because I was missing a bunch of the usual QAM channels:

2.1 KTVUHD - ok (720p)
4.2 KRON-HD - "Signal can not be decoded"
5.1 KPIX DT - (1080i)
7.1 KGO-DT - "Signal can not be decoded"
7.3 KGO DT - "No signal"
9.1 KQED-HD - "Signal can not be decoded"
11.1 KNTV-HD - ok (1080i)
32.1 TV36-HD - ok (720p)
44.1 KBCW-HD - ok (1080i)
87.8 KRONHD - ok (720p) ??
94.1 KGO-DT - ok (720p)
94.2 KQED-HD - ok (1080i)
94.8 KGO DT - ok (480i) weather channel?
116.3 KNTV-HD - "No signal"

SO... it looks like they moved a bunch of channel frequencies around, but uhh "forgot" to update the channel numbers.

Anyway if you're looking for KGO HD try 94.1, KQED try 94.2, or KRONHD (why??) try 87.8...

It could be something with my TV's tuner. It picked up some channels in the 87-90 range but can't tune to anything there. I'll play with it more tomorrow, I think I have a QAM tuner for my PC I can test with. The wife will have to deal with analog for now.

c3
09-07-08, 05:03 PM
How is this supposed to work? I was under the impression that this would just work with a M-card paired with a Tivo HD without having a digital subscription package. I have regular analog standard (basic + extended) package.

The difference between standard cable and digital starter is only $1. Being stuck at the "acquiring channel information" stage means the CableCard has not received the channel map data. Either the TiVo/CableCard is not getting the OOB signal, or Comcast has not sent the proper sequences to initialize the CableCard. On the CableCard Network Setup screen, the "messages" number should increase every time you enter that screen.

Tom Koegel
09-07-08, 05:50 PM
So after the ComcastCSR said they would establish some kind of ticket where they would check the local system in Mill Valley without bothering to check my house (since the problem exists for others in the neighborhood), I began to receive calls this morning to confirm the appointment that "you have set up" to come visit my house.

Whatever.

Very nice and diligent repair guy shows up a little before noon. He immediately understands the problem--if it is happening at the neighbors, too, it is unlikely to be a problem inside my house. But in keeping with their policy, he does all the usual stuff--checking signal strength at the 6412 DVR box, at the splitter in the house, and at the entry point. He doesn't quite believe me, though, based on the information from my cablecard TV, that these two channels like at 99 MHz. He keeps testing much higher frequencies. But in the course of doing this, he tells me that the field reps are constantly handicapped by their inability to get good information about frequency assignments. Best example: one day they changed the frequency that transmits Comcast internet, and they didn't tell any of the field technicians.

While he is testing the entry point, he gets a call from one of the office people who convinces him that the reason that I'm getting no or intermittent signal on these channels is that I'm not authorized to receive them. Now this makes no sense. But that's what they are telling him. So they change me over from Digital Silver to Premium or some such thing, all of which is supposed to be substantially cheaper to me than the $125/mo I'm paying for the current package. So I say fine. Now, this of course does absolutely nothing to solve the 743/403 problem. Which he finds out when we go inside the house. Now, by chance the cablecard TV begins to pick the signal up again, and he can now see that it is indeed coming in at 99 MHz and with a SNR fluctuating between 28 and 30. He can't get anyone at the San Rafael headend to answer the phone. He thinks the problem must be in the local "node", which he says would probably cover my entire hillside in Mill Valley. But doing something about the programming in the node is not within his skill set. So he calls in some kind of ticket to look at that on Monday.

This is really the gang who couldn't shoot straight. Yes, these two trivial channels are really no big deal. But the field tech actually asked me why I didn't have Comcast Internet in the middle of it all. Should be fairly obvious.

I do want to be clear about the tech. He was pretty smart about all this (other than believing the office-bound person who claimed this was an authorization/wrong package problem). And he was polite and knowledgeable and helpful. This is an organizational problem. And they just don't know what they are doing. Expecting them to have a plan to fix the problem with the poor Motorola technology or three-packing or anything else is just a pipe dream.

Oh, BTW, there was one small benefit to all this. When they hit the 6412 box to authorize me for the new package, they fried the box. He had to give me a box that was in his truck, which was a 3416. So notwithstanding the San Rafael office's inability to get me newer equipment, by accident I ended up with the newer box and the extra 40 GB of storage space.

yukit
09-07-08, 06:34 PM
...
On the CableCard Network Setup screen, the "messages" number should increase every time you enter that screen.
This was not happening. I gave up & unplugged on the cableCARD. I am back to regular analog & QAM channels on TivoHD.

I will check with a CSR for my options next week. I will probably upgrade to the digital starter soon. This is just a transition stage for me to get a full HD by the end of this year.

Thanks.

raghu1111
09-07-08, 11:44 PM
BTW, I was thinking the cardCARD rental was free, but they said it was $2/month.
nope. that should not be the case. You could wait till next bill to confirm that they are actually charging it.

raghu1111
09-08-08, 12:02 AM
[...]
Eventually, I got to the "acquiring channel information" screen on Tivo. The CSR told me this would take up to 30 mins so he would call back in about an hour. I was stuck in that screen forever (Tivo gave me an option to retry after about 20 mins) The CSR never called me back, so I called Comcast again. We verified the host & data IDs, the CSR put me on hold to check something, I was on hold for 15 mins so I hung up. [...]

I went through the same story few months back. Truck roll is mostly the best bet since they know who to talk to. Since it would be comcast issue, you should not be charged.

My story started at this post (http://www.avsforum.com/avs-vb/showthread.php?p=13835398#post13835398) and ended here (http://www.avsforum.com/avs-vb/showthread.php?p=13852840#post13852840). There are some more posts in between where sfhub and old64mb helped with debugging.

yukit
09-08-08, 12:50 AM
I went through the same story few months back. Truck roll is mostly the best bet since they know who to talk to. Since it would be comcast issue, you should not be charged.

My story started at this post (http://www.avsforum.com/avs-vb/showthread.php?p=13835398#post13835398) and ended here (http://www.avsforum.com/avs-vb/showthread.php?p=13852840#post13852840). There are some more posts in between where sfhub and old64mb helped with debugging.
I have read your post. I spent the entire Sat afternoon & evening reading AVS & Tivo forums about Comcast, Tivo & cableCARD issues :rolleyes:

I think I will save the truck roll till I upgrade to an HD package. Not so much of the visit charge, but I just want to minimize waiting around at home.

I was just wondering if the coax cable going through my powerline conditioner is somehow affecting the OOB data transfer.
I may try the CSR/analyst once more with the powerline conditioner removed such that the cable feed is connected directly to the Tivo.

I am curious how frequent Tivo HD & cableCARD users have such problems. Obviously, we rarely hear from happy customers, so we really don't have a way to gage how often they end up in the problem state.

fender4645
09-08-08, 01:24 AM
Can anyone recommend someone in the Bay Area to do a professional calibration of a DLP HDTV? I tinkered with my dad's relatively new TV settings but he still thinks he is not getting the most out of his TV. So I told him it's time for a calibration.

I saw a website for a guy named Les Holt. Anyone know of him, is he any good? Thanks.

Try Bob Jones from Image Perfection (http://www.imageperfection.com/). He's located in Oakland and is widely considered one of the best ISF-certified calibrators in the country (many people fly him out just to do the calibration). I haven't used him personally but have a few friends who did and were absolutely floored by the results.

Barovelli
09-08-08, 02:00 AM
i will get the new guide including "Comcast Central" on tuesday.

Unlikely if your location tag is right. The northern systems are first to see it. Marin, Concord, etc. And the "Comcast Central" is not part of it, AFAIK.

keenan
09-08-08, 03:57 AM
Can anyone recommend someone in the Bay Area to do a professional calibration of a DLP HDTV? I tinkered with my dad's relatively new TV settings but he still thinks he is not getting the most out of his TV. So I told him it's time for a calibration.

I saw a website for a guy named Les Holt. Anyone know of him, is he any good? Thanks.

Robert Busch is also excellent, he does my display every year.

http://www.buschhometheater.com/

tex94
09-08-08, 11:41 AM
So after the ComcastCSR said they would establish some kind of ticket where they would check the local system in Mill Valley without bothering to check my house (since the problem exists for others in the neighborhood), I began to receive calls this morning to confirm the appointment that "you have set up" to come visit my house.

Whatever.

Very nice and diligent repair guy shows up a little before noon. He immediately understands the problem--if it is happening at the neighbors, too, it is unlikely to be a problem inside my house. But in keeping with their policy, he does all the usual stuff--checking signal strength at the 6412 DVR box, at the splitter in the house, and at the entry point. He doesn't quite believe me, though, based on the information from my cablecard TV, that these two channels like at 99 MHz. He keeps testing much higher frequencies. But in the course of doing this, he tells me that the field reps are constantly handicapped by their inability to get good information about frequency assignments. Best example: one day they changed the frequency that transmits Comcast internet, and they didn't tell any of the field technicians.

While he is testing the entry point, he gets a call from one of the office people who convinces him that the reason that I'm getting no or intermittent signal on these channels is that I'm not authorized to receive them. Now this makes no sense. But that's what they are telling him. So they change me over from Digital Silver to Premium or some such thing, all of which is supposed to be substantially cheaper to me than the $125/mo I'm paying for the current package. So I say fine. Now, this of course does absolutely nothing to solve the 743/403 problem. Which he finds out when we go inside the house. Now, by chance the cablecard TV begins to pick the signal up again, and he can now see that it is indeed coming in at 99 MHz and with a SNR fluctuating between 28 and 30. He can't get anyone at the San Rafael headend to answer the phone. He thinks the problem must be in the local "node", which he says would probably cover my entire hillside in Mill Valley. But doing something about the programming in the node is not within his skill set. So he calls in some kind of ticket to look at that on Monday.

This is really the gang who couldn't shoot straight. Yes, these two trivial channels are really no big deal. But the field tech actually asked me why I didn't have Comcast Internet in the middle of it all. Should be fairly obvious.

I do want to be clear about the tech. He was pretty smart about all this (other than believing the office-bound person who claimed this was an authorization/wrong package problem). And he was polite and knowledgeable and helpful. This is an organizational problem. And they just don't know what they are doing. Expecting them to have a plan to fix the problem with the poor Motorola technology or three-packing or anything else is just a pipe dream.

Oh, BTW, there was one small benefit to all this. When they hit the 6412 box to authorize me for the new package, they fried the box. He had to give me a box that was in his truck, which was a 3416. So notwithstanding the San Rafael office's inability to get me newer equipment, by accident I ended up with the newer box and the extra 40 GB of storage space.

Thanks for sharing the full story. I'm one of your fellow Mill Valley-ites with the same issue. Not that big a deal for these channels for me but it is so frustrating to pay for something and not get it.

kevini
09-08-08, 05:35 PM
Thanks for sharing the full story. I'm one of your fellow Mill Valley-ites with the same issue. Not that big a deal for these channels for me but it is so frustrating to pay for something and not get it.

This definitely sounds like Ingress. 99000Khz is the FM band so the cable is currently being stomped on my the FM transmitters on Mt Beacon. (97.3, 98.1 and 102.1). 99000Khz is the center of the band so 97.3 and 98.1 is definitely interfering. Looking at where the transmitter is in relation to Mill Valley is is not suprising.

In Fremont I have KDTV-TV right behind me. It interferes with 681Mhz. I had to keep on it with Comcast and they eventually found a squirrel chewed cable. THey replaced it and it worked fine.

In Mill Valley they need to either find the ingress leak or stop using the FM band this close to the transmitters. The transmitters are not turning off any time soon :)

Kevin

rsra13
09-08-08, 06:15 PM
so, have they released the new guide?
I just checked in one my TVs and no luck here in south San Jose.

walk
09-08-08, 07:29 PM
The message I got said 9/9, that's tomorrow.

nbc11newsclips
09-08-08, 07:47 PM
mine too.

nbc11newsclips
09-08-08, 07:49 PM
i checked KNTV-DT Channel 703 what happened? i though the ellen show was in HD, but they still in SD, they hope to get the ellen show in HD tomorrow, i will let you know.

nbc11newsclips
09-08-08, 07:52 PM
they checked the answering machine, and they said that the new guide will be tomorrow.

nbc11newsclips
09-08-08, 08:04 PM
i checked KNTV-DT Channel 703 what happened? i though the ellen show was in HD, but they still in SD, they hope to get the ellen show in HD tomorrow, i will let you know.

neither as Dr. Phil in HD on KRON-DT Channel 704, what happened to the ellen and dr. phil shows? are they still in SD?

i will let you know tomorrow.

nbc11newsclips
09-08-08, 08:07 PM
Oprah is now in HD on KGO-DT Channel 707.

nbc11newsclips
09-08-08, 08:10 PM
they will trying to fix the ellen and dr. phil hd shows by tomorrow.

please feel free to call KRON at (415) 561-8186 and KNTV at (408) 432-6221 to find out what happened to ellen and dr. phil shows in HD.

keenan
09-08-08, 08:11 PM
I just happened to catch a bit of the KNTV news at 5pm and it looks rather soft, has it always looked like that? Seems a bit under-saturated as well.

nbc11newsclips
09-08-08, 11:17 PM
neither as Dr. Phil in HD on KRON-DT Channel 704, what happened to the ellen and dr. phil shows? are they still in SD?

i will let you know tomorrow.

and no Insider/ET Hour in HD?

call KRON at (415) 561-8186 and tell them to fix the HD feeds of Dr. Phil and The Insider/ET Hour, and call KNTV at (408) 432-6221 and tell them to fix the HD Feed of The Ellen Show.

jwpottberg
09-09-08, 12:40 AM
The funny part is, the ones that say "No signal" do have a signal, like 116.3:
Physical Ch. 116
Freq. (kHz) 747000
Modulation QAM256
Status Lock
Errors 0
SNR (dB) 36.24
AGC (%) 38
Interleaving I=128,J=4 (whatever that means)

and 7.1 "Signal can not be decoded" =
Physical Ch. 111
Freq. (kHz) 717000
Modulation QAM256
Status Lock
Errors 0
SNR (dB) 37.57
AGC (%) 36
Interleaving I=128,J=4

(from Sony 50A3000 signal diagnostics screen)

I think this means encrypted signals :confused: (since 11.1 and 7.1 are obviously somewhere else now)

Dospac
09-09-08, 01:52 AM
Signal ingress.. So why do I have the same problem as Tom here in downtown SJ?

fender4645
09-09-08, 02:22 AM
For those who live in an area where U-verse is available, they just released their "Total Home DVR" in the Bay Area (for once we get something first). You're still limited to 2 HD streams but some of the stuff you can now do seems pretty cool.

http://www.engadgethd.com/2008/09/09/atandt-gets-official-with-u-verse-total-home-dvr/

ubercool
09-09-08, 02:12 PM
I got a software download last night at around 12:40, interrupting my Letterman show. :rolleyes:

I had major guide lag as the Motorola DCT6412 warmed up during evening hours. It now seems to work quite snappy, but it's still morning. Anyone else notice performance improvements?

rsra13
09-09-08, 03:44 PM
Still no new guide here in San Jose. Or so it seems, I can't check throughly since my 2 years old daughter is watching Go! Diego Go!...

nbc11newsclips
09-09-08, 05:06 PM
i will get a new guide around midnight tonight.

c3
09-09-08, 05:22 PM
For those who live in an area where U-verse is available, they just released their "Total Home DVR" in the Bay Area (for once we get something first). You're still limited to 2 HD streams but some of the stuff you can now do seems pretty cool.

http://www.engadgethd.com/2008/09/09/atandt-gets-official-with-u-verse-total-home-dvr/

Other than being able to record 4 shows at the same time, doesn't TiVo already have other functionalities, for a long time now?

fender4645
09-09-08, 05:28 PM
Other than being able to record 4 shows at the same time, doesn't TiVo already have other functionalities, for a long time now?

I think the thing with this is that you only need to have the standard U-verse box at each of the TV's as opposed to a full fledged DVR. Also, I'm pretty sure you can't pause a show on one Tivo and resume from another. The U-verse thing is more of a "central server" concept whereas the Tivo just transfers shows from one DVR to the other.

c3
09-09-08, 06:07 PM
I think the thing with this is that you only need to have the standard U-verse box at each of the TV's as opposed to a full fledged DVR. Also, I'm pretty sure you can't pause a show on one Tivo and resume from another. The U-verse thing is more of a "central server" concept whereas the Tivo just transfers shows from one DVR to the other.

You can definitely MRV from the paused location. Since there is no diskless TiVo box, the "program transfer" model works for TiVo.

fender4645
09-09-08, 06:42 PM
You can definitely MRV from the paused location. Since there is no diskless TiVo box, the "program transfer" model works for TiVo.

So you're saying that you can pause a recorded program on one Tivo, go to another one, and immediately resume from the exact location you paused at? I only have one Tivo so I can't confirm but I thought all it does is copy the program to the desired Tivo and then you have to manually skip to where you left off.

As for the "no diskless Tivo", I think that's the point. You don't need to have a DVR at each location to this as opposed to Tivo where you obviously do. I'm not sure how much AT&T charges for each box but my guess it's nowhere near the $300 it would cost for each Tivo.

c3
09-09-08, 06:47 PM
So you're saying that you can pause a recorded program on one Tivo, go to another one, and immediately resume from the exact location you paused at?

Yes. If the program has been paused, you can MRV from the beginning or from the paused location. You can actually use that function to do a rough trim of a recorded program. Say you want to save a 5-minute segment from a much longer recording. Pause at the starting point, initiate the transfer from another TiVo, and stop after the segment has been transferred.

fender4645
09-09-08, 07:00 PM
Yes. If the program has been paused, you can MRV from the beginning or from the paused location. You can actually use that function to do a rough trim of a recorded program. Say you want to save a 5-minute segment from a much longer recording. Pause at the starting point, initiate the transfer from another TiVo, and stop after the segment has been transferred.

Ahhh...gotcha. Cool.

fender4645
09-09-08, 07:13 PM
Completely off topic here. I'm going to run a new cable feed from the central junction box to one of the guest bedrooms. The bedroom is on the second floor and is right above the junction box (about 5 feet up from where the junction box is). When I had a Comcast installer here to put a line in my office, he ran the cable along the house, and then drilled through the exterior wall where the office is (we're on a concrete slab so there's no crawl space). Anyway, after he drilled the hole, he put a rubber "plug" on both the interior and exterior walls that filled the hole but allowed just enough room to pass through the RG-6 cable. It essentially sealed the opening he created with the spade drill bit.

Does anyone know where I can get one of these "plugs"? If this makes no sense I can try taking a picture and posting.

Thanks!

keenan
09-09-08, 07:48 PM
Completely off topic here. I'm going to run a new cable feed from the central junction box to one of the guest bedrooms. The bedroom is on the second floor and is right above the junction box (about 5 feet up from where the junction box is). When I had a Comcast installer here to put a line in my office, he ran the cable along the house, and then drilled through the exterior wall where the office is (we're on a concrete slab so there's no crawl space). Anyway, after he drilled the hole, he put a rubber "plug" on both the interior and exterior walls that filled the hole but allowed just enough room to pass through the RG-6 cable. It essentially sealed the opening he created with the spade drill bit.

Does anyone know where I can get one of these "plugs"? If this makes no sense I can try taking a picture and posting.

Thanks!

I know exactly what you're talking about but I don't know what it's called, I tried googling cable wall gasket and didn't get too much, it's probably called something else.

marswill
09-09-08, 08:18 PM
You might want to check out this URL: http://www.computercablestore.com/Coaxial__Grommets_Bushing_catID786.aspx Good luck.

fender4645
09-09-08, 08:27 PM
Yup, that's exactly it. I got an IM offline too. Thanks all!

keenan
09-09-08, 08:34 PM
"grommet", that's the word I was looking for. :)

Barovelli
09-10-08, 12:18 AM
I know exactly what you're talking about but I don't know what it's called, I tried googling cable wall gasket and didn't get too much, it's probably called something else.

:p:p:p:p

.307 INCH. BLACK. FEED THRU BUSHING. RG6

Oracle # 1796

pappy97
09-10-08, 03:25 AM
Thanks for the calibration recommendations people! I think I will go with one mentioned here. Hopefully my dad will be pleased with the results, which I'll report here.

Unrelated question though: What's the hold up on our local CW affiliate passing DD5.1 sound on HD programming? I know that there are many HD shows on CW with DD 5.1 sound, but we only get DD 2.0. Shouldn't such issues be resolved by now? Thanks.

Cal1981
09-10-08, 10:42 AM
We did get the Guide update yesterday in Solano County. Both of my Motorola boxes (DCH3416 and DCT700) got the update but my Pace SD-DVR did not get it. I tried a power reset on the Pace but the old guide was still there. The A25 guide is not that much different but the onscreen keypad for searches is nice. The program guide does seem to rebuild at at a much slower rate than it did previously.

The best news is that my DCH3416's firmware was finally updated (to I think 18.43)and both of the red recording lights now work. Took them long enough.

cperalt1
09-10-08, 12:15 PM
Guide update in Solano County as well on at DCT3416. Main difference I see so far is an almost virtual disappearance of the remote contro code queing effect that everyone knows and loves. So far so good so knock on wood.... now to wait for another eternity for the Tivo Software to come down the line....

Barovelli
09-10-08, 01:20 PM
I tried a power reset on the Pace but the old guide was still there. .

The Pace DVRs are not included in this update.

rsra13
09-10-08, 01:50 PM
U-Verse sounds good again. Can they record 2 HD shows at the same time?

I think I read here sometime ago about Comcast (or other cable company) planning to do a kinda server centered DVR. You don't have a hard drive in your DVR, everything is saved in a central server. That sounded really interesting. Has any heard about that?

And still no new guide here in south San Jose.

Barovelli
09-10-08, 01:54 PM
U-Verse sounds good again. Can they record 2 HD shows at the same time?

I think I read here sometime ago about Comcast (or other cable company) planning to do a kinda server centered DVR. You don't have a hard drive in your DVR, everything is saved in a central server. That sounded really interesting. Has any heard about that?

And still no new guide here in south San Jose.

Watch for news about Network DVR.

No guide changes in SJ this week. It's coming

mds54
09-10-08, 02:45 PM
No guide changes in SJ this week. It's coming

Huh? San Jose is being excluded from this week's upgrade???
We have gone one full year now without having any DCH3416 red recording lights. We sure would like to know how much longer we have to wait.....

Brian Conrad
09-10-08, 03:24 PM
I hear KTVU is back to their old tricks with the audio for the news blasting at about 6 db louder than the rest of their programming. For two weeks it was okay. Maybe whoever cranks of the volume was on vacation and the sub was doing the right thing. I'll have to send an email reminding them about Dialnorm.

No new guide here though they wrecked my Charlie Jade recording at about 12:15 AM Tuesday. We need to send the Comcast execs to an alternate universe. :D

Its confirmed that the cable being laid (that stops a block north of me) is fiber for U-Verse. I don't know if it will make it into this area since it is a little difficult to find any documentation online outside of a presentation to the Martinez city council about the project. BTW, the cable is black not orange but is fiber.

hcady
09-10-08, 03:41 PM
Why the delay of the new guide in San Jose, I do miss my little red recording light. I do hope that the upgrade does fix the remote lag and the improvement noted is not just because of the reboot.

bobby94928
09-10-08, 03:47 PM
IBTW, the cable is black not orange but is fiber.

Yes, the cable is black, but it should have some small orange markings on it. It is telco's way of knowing that it is fiber and not copper.

MKANET
09-10-08, 07:36 PM
What station call letters does zap2ip identify LATV as? I picked up this channel doing a QAM channel scan and need to link it to the correct program guide channel. For some odd reason, zap2it marked it as KNTVDT 2-2

kevini
09-10-08, 08:25 PM
Signal ingress.. So why do I have the same problem as Tom here in downtown SJ?

San Jose has radio transmitters too :) Are you close to any?

I had an ingress problem in the FM band last night on one of my Tivo's. The shield of the RG-6 was not connected properly. I lost KNTV-HD and KBCW-HD. They are both on 93000Khz here in Fremont.

I made the cable off again and all was perfect.

I'm pretty close to the only radio transmitter in Fremont, not that close though. FM does blast through.

Kevin

Dospac
09-10-08, 09:24 PM
I meant the same channels not tuning in. It's logical that there may be other channels with the same problem in SJ but the same FM frequencies aren't being broadcast from different transmitters that close, corrrect? Seems kinda odd.

San Jose has radio transmitters too :) Are you close to any?

I had an ingress problem in the FM band last night on one of my Tivo's. The shield of the RG-6 was not connected properly. I lost KNTV-HD and KBCW-HD. They are both on 93000Khz here in Fremont.

I made the cable off again and all was perfect.

I'm pretty close to the only radio transmitter in Fremont, not that close though. FM does blast through.

Kevin

davisdog
09-10-08, 09:31 PM
Huh? San Jose is being excluded from this week's upgrade???
We have gone one full year now without having any DCH3416 red recording lights. We sure would like to know how much longer we have to wait.....


patience...if anybody listened to him last week he said northbay first (which just went live yesterday) and then south bay coming soon...

now you should be excited about his little tidbit regarding a coming announcement about a network DVR as opposed to worrying about when your red light goes off ;)

and also thank ATT for the little attack against comcast in the bay area :)

avah12
09-10-08, 09:31 PM
Anybody else noticing Ellen still not being transmitted in HD on KNTV Channel 703 Comcast? I'm still getting an image that is not 16:9 and def not HD quality. Very frustrating considering other parts of the country are seeing it in HD.

Cal1981
09-10-08, 10:01 PM
Guide update in Solano County as well on at DCT3416. Main difference I see so far is an almost virtual disappearance of the remote contro code queing effect that everyone knows and loves. So far so good so knock on wood.... now to wait for another eternity for the Tivo Software to come down the line....

The guide rebuild is extremely slow. After more than 24 hours, my DVR still has multiple "To Be Announced" listings from today on. Since the DVR's guide usually goes a number of days with completed listings, this isn't a improvement. I also got brief "Not Authorized" messages on CNN, CNN Headline, CNBC, Fox and MSNBC today. After changing the channel and coming back, the channels did come up.

garypen
09-11-08, 03:40 AM
Can someone with the guide upgrade tell me if the ads are still there?

jharkin
09-11-08, 03:56 AM
They are still there (boo hiss).

Ergin Guney
09-11-08, 05:05 AM
I'm a Comcast subscriber in San Francisco. Last night, I noticed that a thin green stipe showed up along the entire right edge of the picture on all HD channels. The night before that, they had pushed an update to all devices (at least in my region) for an upgrade to the program guide (as far as they said). I'm certain that this green stripe wasn't there before that upgrade.

Here's a shot of the bottom-right corner of my image, showing the green stripe:

119512

Has anyone else noticed this? It's worth noting that my display is set up with zero overscan and this stripe is only about eight pixels wide. (Shifting the image position eight pixels to the right on my display hides the stripe completely.) So, those of you whose displays have some overscan may never see this. Even a 1% overscan would hide it completely.

I called Comcast that same night. What I was told was that there were still some upgrades to be made that night and things were still in progress. So I should call them the next night if the stripe is still there after the upgrade is really finished. Fair enough...

Tonight, the stripe is still there. I called them again. In the end, they hadn't heard about it from anyone else, didn't have anything they could do about it, and didn't suggest anything. They said they would take note and would see if they hear from more people about the same issue.

For a moment, I thought this may be an issue arising from the image position being shifted out of place by the upgrade. There's a "Screen Position Setup" setting in the user setup menu of my cable box (a Motorola DCT3416 DVR). However, it doesn't seem to do anything. It changes the position of neither the image nor the menu/guide overlays (at least on HD channels). So much for that...

I don't want to change my display settings and introduce any overscan just to hide this stripe. Maintaining 1:1 pixel mapping is important to me.

The story doesn't end there...

Tonight, I noticed something else that's wrong with the HD image on Comcast and another piece fell into place: There are two vertical "tear lines" near the left edge of the image. This is much easier to describe with a picture than with words, so here is a photo:

119513

What you're looking at is what's supposed to be a broad and smooth band of light in the on-screen image meeting the left edge of my display. However, as you can see, there is a big shift down very close to the left edge, and another lesser shift down a little further in.

This is actually difficult to imagine in action even by looking at the photo. So, this brief video may demonstrate it better:

Sample Video (http://www.erginguney.com/posts/comcast/video.mov)

Notice how the image looks like it goes through a couple of prism edges near the left.

Although I wouldn't bet my life on it, I'm pretty sure that this wasn't present before the recent upgrade either, and in all likelihood, was introduced together with the green stripe. I'm a stickler for image detail and quality, so I'm pretty sure I couldn't have gone very long before noticing this after it started to happen.

Thinking of these two symptoms together, it almost seems to me like the whole image is a little "folded" onto itself horizontally right near the left edge, creating these two "wrinkles", and leaving an empty green "background" to show through on the right edge. In other words, the eight extra green pixel columns I see on the right-hand side of the image may be the same number of pixel columns missing from the left-hand side to create those two tears, as a result of (almost) the whole image being shifted slightly to the left. But don't quote me on that, because especially the tear that is closest to the left edge seems to be much more vertically offset than would be caused by less than eight missing pixels.

So, why am I posting this? Primarily to see if I'm the only one experiencing it, especially in the San Francisco Bay Area and with the same equipment. If it could be that it's just my individual box that somehow experienced a fluke problem due to the upgrade, I would gladly have it replaced by Comcast and live happily ever after.

But if others among you experience this too, then this issue needs raised awareness so that it comes to the attention of Comcast in order to be resolved. And that would probably only happen if those seeing it actually call Comcast and voice complaints. So, please do that, if you're one such Comcast subscriber. This is unacceptable, in my opinion, and I can't wait to get rid of this problem!

To frame the issue a little better, here are some other specifics:

* The issue is present on all Comcast HD channels (numbered 7XX) and only on those channels.

* The issue is always present on any channel that exhibits it. If an HD channel goes to a commercial break and shows SD quality ads or switches to upconverted SD programming, the symptoms are still there.

* The issue is not in the broadcast that's being made since their upgrade two days ago. When I look at old HD recordings on my hard drive from months ago, I still see the issue. So, it's clearly an issue with the display hardware/firmware; not with the current signal. (I don't have any widescreen SD recordings from before the upgrade, so I can't say anything about those...)

* To give a sense of the scale of the tears along the left edge of the image, the first tear is about 4-5 pixels away from edge of the image, and the second tear is roughly another 35 pixels away from the first one. These are, of course, as counted on a full 1080p display (as is the eight-pixel width of the green stripe).

* I know this is not an issue with my particular display, because, when I try it with my HD DVD player (yes, I still have one of those...), the image is perfect; no stripe, no tears...

Ace of Space
09-11-08, 08:43 AM
Talked to a local Comcast rep last night and was given a Sept. 23rd date for the guide upgrade in San Jose. I'm in South San Jose, btw.

Tom Koegel
09-11-08, 10:25 AM
In Mill Valley they need to either find the ingress leak or stop using the FM band this close to the transmitters. The transmitters are not turning off any time soon :)

I checked in with Comcast again on Tuesday night. The guy who came out on Sunday said they would roll a truck to check the neighborhood problem on Monday. And on Monday afternoon, the problem had disappeared. SNR on the two 99 MHz channels was up to 36, where everything else is. But it was only temporary. By Tuesday a.m., the SNR had dropped back to 29-30. The Cablecard TV could sometimes pick up the signal, but the DVR was back to "ONE MOMENT PLEASE." The Tuesday night CSR said that their "network group" was in fact going to roll today, Thursday. We'll see what happens when I get home tonight.

Tom Koegel
09-11-08, 10:31 AM
I had to keep on it with Comcast and they eventually found a squirrel chewed cable. THey replaced it and it worked fine.


Signal ingress.. So why do I have the same problem as Tom here in downtown SJ?

My theory is that the Mill Valley squirrels, having done their job in frustrating the narrow demographic of HD music video/Big 10 football fans, hopped the Sausalito Ferry to the City, took the Muni to the Cal Train station . . . and now are in San Jose.

In all seriousness, if you have this problem and are inclined to report it to Comcast, emphasize that the problem is related to two channels on a single frequency and not to everything you get. I doubt you'll have any luck with the CSRs on the phone, but you never know. I did get one CSR who did seem to understand the problem, and who in fact knew enough to be able to (supposedly) tune in the feed from my local head-end to confirm that it was not a head-end problem. But, as you saw, I had zero luck in getting response until Comcast rolled a truck AND I was home to rub the truck guy's nose in the problem.

Tom Koegel
09-11-08, 10:46 AM
Since the DCH-3416 has not penetrated the wilds of Marin as of yet, we still are stuck with the DCT models. My DCT-3416 was upgraded (at the same time as the guide update) to firmware 16.53, which is listed in the Wikibook as the latest for the DCT series.

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Firmware_and_Software#DCT-34xx

I haven't done much with the new Guide. Most of the changes seem cosmetic. The largest improvement is the method to search for a show. Instead of the achingly slow previous method, where you had to scroll up or down serially through the entire alphabet plus numerals 0 through 9, you now have an old fax-machine-style layout of the alphabet/numerals. As you might expect, though, the interface design is appalling. And there are some weird quirks. For example, if you are trying to set a series recording but the show you are looking for just happens to be playing at the time (think the endless Without a Trace re-runs on TNT, for example), pressing enter switches you immediately to the show and drops you out of the programming interface. You then have to go back, enter W - I - T - H, select "Without a Trace" and then press Info to call up the information and do the programming. They don't need to have some onscreen instruction for all this because it's intuitive, you see. :rolleyes: Although if I was quicker on the uptake, I probably would've figured out that I could use the upcoming shows button off of the TNT broadcast to find the new episodes on KPIX that I wanted to record.

Supposedly there is a method for saving such searches. Not sure how interesting that is, since I mostly use the search capability to set up series recordings. And I didn't immediately notice how you save a search anyways.

Ken H
09-11-08, 10:55 AM
I'm a Comcast subscriber in San Francisco. Last night, I noticed that a thin green stipe showed up along the entire right edge of the picture on all HD channels.....Topic merged with local San Francisco Comcast topic.

I would suggest resetting the STB ( http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR ), and if that doesn't work, call Comcast.

Mikef5
09-11-08, 12:54 PM
Since the DCH-3416 has not penetrated the wilds of Marin as of yet, we still are stuck with the DCT models. My DCT-3416 was upgraded (at the same time as the guide update) to firmware 16.53, which is listed in the Wikibook as the latest for the DCT series.

http://en.wikibooks.org/wiki/How_to_use_a_Motorola_DVR/Firmware_and_Software#DCT-34xx

I haven't done much with the new Guide. Most of the changes seem cosmetic. The largest improvement is the method to search for a show. Instead of the achingly slow previous method, where you had to scroll up or down serially through the entire alphabet plus numerals 0 through 9, you now have an old fax-machine-style layout of the alphabet/numerals. As you might expect, though, the interface design is appalling. And there are some weird quirks. For example, if you are trying to set a series recording but the show you are looking for just happens to be playing at the time (think the endless Without a Trace re-runs on TNT, for example), pressing enter switches you immediately to the show and drops you out of the programming interface. You then have to go back, enter W - I - T - H, select "Without a Trace" and then press Info to call up the information and do the programming. They don't need to have some onscreen instruction for all this because it's intuitive, you see. :rolleyes: Although if I was quicker on the uptake, I probably would've figured out that I could use the upcoming shows button off of the TNT broadcast to find the new episodes on KPIX that I wanted to record.

Supposedly there is a method for saving such searches. Not sure how interesting that is, since I mostly use the search capability to set up series recordings. And I didn't immediately notice how you save a search anyways.

Tom,

Since you have the new guide, would you do me a favor and check to see if when you do a search for a program does it check to see if it's available in the OnDemand section ?? When I first heard about the new IGuide ( many moons ago ) that was suppose to be included. It's a major PITA to try and find stuff in the OnDemand area, unless you've got lots of time to sit there and poke around :rolleyes:

Laters,
Mikef5

Tom Koegel
09-11-08, 04:09 PM
When I first heard about the new IGuide ( many moons ago ) that was suppose to be included. It's a major PITA to try and find stuff in the OnDemand area, unless you've got lots of time to sit there and poke around :rolleyes:

I don't think that it does, since I used it to set recordings for CSI and CSI:NY, both of which are available in OnDemand, and I don't recall it telling me about anything other than the next broadcast times for those shows. But I'll take a closer look tonight when I am home, and let you know.

boxster60
09-11-08, 04:25 PM
I'm in San Mateo area with Comcast Limited Basic plan (~$12/month) and my TV is not able to find NBC HD content. It does find ABC, CBS, KQED hd channel w/o problem. Anyone have similar experience?

walk
09-11-08, 08:18 PM
Only things different with the guide I noticed (besides the search thing) was slightly smaller "buttons" on the main/guide menu and now when you are watching a show and it wants to record something it automatically uses the other tuner, rather then bringing up that huge menu "swap tuners and keep recording" thing. Also at the very end of a recording it pauses for a few seconds before bringing up the "delete recording" message, which is good since I have accidently deleted a recording when I was FF towards the end...

Tom Koegel
09-11-08, 09:57 PM
Sorry to report that it does not seem to find OnDemand content. I tried searching for Desperate Housewives, which I know is On Demand. It found all the realtime content but nothing in OnDemand. I also looked in the OnDemand section itself, and there doesn't seem to be any search capability added there either.

I was wrong about saved searches. On the fax machine interface page (the alphanumeric search grid) there is an onscreen button called SAVE. If you save the search, it is then accessible off the Search Menu (the magnifying glass) that is on the main menu page. BTW, the Guide button now works differently. It used to be that two presses of the Guide brought up the main menu. Now the first press of Guide brings up the Guide; the second press brings up a listing of the upcoming shows on the channel to which the box is currently tuned.

Mikef5
09-12-08, 12:20 AM
Sorry to report that it does not seem to find OnDemand content. I tried searching for Desperate Housewives, which I know is On Demand. It found all the realtime content but nothing in OnDemand. I also looked in the OnDemand section itself, and there doesn't seem to be any search capability added there either.

I was wrong about saved searches. On the fax machine interface page (the alphanumeric search grid) there is an onscreen button called SAVE. If you save the search, it is then accessible off the Search Menu (the magnifying glass) that is on the main menu page. BTW, the Guide button now works differently. It used to be that two presses of the Guide brought up the main menu. Now the first press of Guide brings up the Guide; the second press brings up a listing of the upcoming shows on the channel to which the box is currently tuned.
Thanks Tom, it's as I figured, this is not the new IGuide that was promised all those many moons ago. The one that I saw was very close to what the Tivo can do and looked like a definite improvement to the one we are using now. From what people are saying this is a cosmetic upgrade at best.
I guess I'll just put some talcum on my sore arse :)

Laters,
Mikef5

jwpottberg
09-12-08, 02:40 AM
I'm in San Mateo area with Comcast Limited Basic plan (~$12/month) and my TV is not able to find NBC HD content. It does find ABC, CBS, KQED hd channel w/o problem. Anyone have similar experience?

I helped my sister-in-law in San Mateo set up her TV to get digital off Comcast cable and noted that NBC (KNTV-HD) was the only station missing PSIP channel branding, so it doesn't appear on 11.1. However, it did appear on its actual QAM channel number toward the very high end of the channels (like 130.1 or something?). After your channel scan try surfing backwards from channel 2.1 and see if it's there. (You must let the scan finish normally since the channel is near the end.)

Good luck
Jim

TPeterson
09-12-08, 12:19 PM
I think that you'll find both KNTV-DT and KBCW-DT (PSIP-less) on rf 120 in San Mateo--that's where they are here anyway.

BTW, KPIX-DT and KTVU-DT also do not show up here with "proper" virtual channels even though they do have PSIP info. They appear as 79.x instead of 5.1 and 2.1.

walk
09-12-08, 03:38 PM
Now the first press of Guide brings up the Guide; the second press brings up a listing of the upcoming shows on the channel to which the box is currently tuned.
Yeah that was mentioned in the video, it switches between listing "by time" and "by channel".

garypen
09-13-08, 03:39 AM
They are still there (boo hiss).Bastards!

tex94
09-13-08, 02:01 PM
I'm a Comcast subscriber in San Francisco. Last night, I noticed that a thin green stipe showed up along the entire right edge of the picture on all HD channels. The night before that, they had pushed an update to all devices (at least in my region) for an upgrade to the program guide (as far as they said). I'm certain that this green stripe wasn't there before that upgrade.

Here's a shot of the bottom-right corner of my image, showing the green stripe:

119512

Has anyone else noticed this? It's worth noting that my display is set up with zero overscan and this stripe is only about eight pixels wide. (Shifting the image position eight pixels to the right on my display hides the stripe completely.) So, those of you whose displays have some overscan may never see this. Even a 1% overscan would hide it completely.

I called Comcast that same night. What I was told was that there were still some upgrades to be made that night and things were still in progress. So I should call them the next night if the stripe is still there after the upgrade is really finished. Fair enough...

Tonight, the stripe is still there. I called them again. In the end, they hadn't heard about it from anyone else, didn't have anything they could do about it, and didn't suggest anything. They said they would take note and would see if they hear from more people about the same issue.

For a moment, I thought this may be an issue arising from the image position being shifted out of place by the upgrade. There's a "Screen Position Setup" setting in the user setup menu of my cable box (a Motorola DCT3416 DVR). However, it doesn't seem to do anything. It changes the position of neither the image nor the menu/guide overlays (at least on HD channels). So much for that...

I don't want to change my display settings and introduce any overscan just to hide this stripe. Maintaining 1:1 pixel mapping is important to me.

The story doesn't end there...



I noticed the same thing with the stripe. I havent seen any of the other issues you mention though. I have my display set to 1:1 pixel mapping and if I allow overscan it does disappear as you say. Definitely not a display issue as my BD works perfectly. I'm calling comcast now.

walk
09-13-08, 08:08 PM
Normal overscan is at least 5%. More typical is 10-15%. I'd say set your TV to "normal" overscan settings and don't worry about it.

a_ok2me
09-13-08, 11:30 PM
My question is if Comcast is dropping some non-cable box HD feeds in order to generate more revenue by requiring consumers to rent their HD boxes? I think this is illegal.

I'm in the peninsula and as of 2-3 weeks ago, CBS KPIX-DT 5.1 and FOX KTVU-DT 2.1 has not been working. I have a direct cable line to my plasma ATSC tuner, no box needed since my display has a Guide. I've been doing this for the last 2-3yrs.

I rescanned over those weeks, but it did not resolve the problem. I then bought a new $6,500 plasma and that too cannot pickup those stations. I however can pick up the stations OTA.

Over those weeks Comcast sent me on a fishing expedition stating it was not their problem, so I contacted one of the stations. The engineer told me that since I am using a cable line, it's Comcast's issue. I called several times and each time, they blame the station or my tuner - on both my 2yr old TV and my new 1day old TV. At one point, Comcast hung up on me and forwarded me to Pioneer Electronics. They are quick to blame everyone but themselves.

Today, I went to get a digital cable box and found there has lately been a run-on for these boxes and they were out of stock. It seems like everyone has been having problems.

nbc11newsclips
09-14-08, 01:15 AM
i will watch the testing of KGO-DT Digital Channel 7 on Channel 707, and you will see a digital readiness test information message on Analog Channel 7.

TPeterson
09-14-08, 01:44 AM
My question is if Comcast is dropping some non-cable box HD feeds in order to generate more revenue by requiring consumers to rent their HD boxes?Answer: No, they're not. But they are failing to provide a proper virtual channel definition in their feeds of KPIX-DT and KTVU-DT in some places, such as mine and, evidently, yours.I'm in the peninsula and as of 2-3 weeks ago, CBS KPIX-DT 5.1 and FOX KTVU-DT 2.1 has not been working.If you're on the San Mateo headend, try tuning to rf 79.x and you'll see those stations.

a_ok2me
09-14-08, 01:57 AM
Answer: No, they're not. But they are failing to provide a proper virtual channel definition in their feeds of KPIX-DT and KTVU-DT in some places, such as mine and, evidently, yours.If you're on the San Mateo headend, try tuning to rf 79.x and you'll see those stations.So, by purposely not doing this, they tell their customers that an HD box is required to view 'free' HD programming, right? That's what they did to me? I'll record all my calls from now on.

Steve-Calif
09-14-08, 01:00 PM
All of my primary viewing sets have transitioned to HD/DirectTV. But, owing to my Internet service coming in over Comcast, I also have a number of "secondary" sets in bedrooms and bathrooms (we do LOVE our weekend football !) connected to "basic" cable.

These are ALL NTSC OTA tuners with a direct connection to the Comcast Cable service in Fremont, California, but connected DIRECTLY to the incoming Comcast cable service. There are no "tuner boxes" between the Comcast service and my individual sets.

I've spoken to several people in the Fremont, CA area now and I get various responses to the question of "what will happen to the signals I am using on these "secondary" sets ?" Does anyone here have any solid info on the existing cable channels and what happens in February ?

Frankly, I'm not certain that people I've spoken with understand the connection scheme and the specific signals I am refering to. I keep getting a <seemingly> generalized variant of "....if you have Comcast, you're fine...." kind of answer.

gfbuchanan
09-14-08, 03:43 PM
Steve-Calif,

I don't think Comcast has given a definitive statement about when (or if) the analog signals will disappear from the cable coax. The Feb. 15th (or whatever) date for OTA analog signals to go down does not necessarily affect cable companies. The cable companies can continue to send the analog signals so that all of our old "cable ready" TVs will still work. But eventually you can expect that Comcast will stop sending the analog signals so that they can reuse those channels to send more digital channels. At that point, all of the old analog "cable ready" TVs will only work if you have a cable box.

Greg

maddog510
09-14-08, 03:45 PM
Steve-Calif,

I don't think Comcast has given a definitive statement about when (or if) the analog signals will disappear from the cable coax. The Feb. 15th (or whatever) date for OTA analog signals to go down does not necessarily affect cable companies. The cable companies can continue to send the analog signals so that all of our old "cable ready" TVs will still work. But eventually you can expect that Comcast will stop sending the analog signals so that they can reuse those channels to send more digital channels. At that point, all of the old analog "cable ready" TVs will only work if you have a cable box.

Greg

What about people with High Def tv's that dont have a box? I think it should be automatic that they receive a digital signal.

ChromeWeb
09-14-08, 04:25 PM
I've seen the Exact same issue on my Comcast DVR and also in San Francisco. It's definitely the box and it's related to the "patch" they pushed this week. Same eight pixel green stripe and eight pixel wide "wrap" on the left side. I called them last night and they said that they "hadn't heard of this issue from anyone else" (typical Comcast eh?). Some troubleshooting I did was to swap from HDMI to component. If you connect the component plugs you'll see that it's only the HDMI connector that's bad. My Blu-Ray on HDMI does not show the same stripe so it has to be the box. Even though I am 99.9999% positive that it's the HDMI connector I am going to try bypassing the box entirely just for completeness sake.

keenan
09-14-08, 04:59 PM
It's the Motorola way, fix one thing, break something else.

wanderance
09-14-08, 08:57 PM
Have been having some fun with Comcast the past few days. Seems the cable just "goes out" for about 10-15 minutes towards the evening. Everything goes down, phone, interenet, and almost all digital stations. Analog comes in, but quality is pretty bad.

I am in Redwood Shores, anyone else having this issue? Seems to happen late at night, but today it happened around 5.

a_ok2me
09-14-08, 09:19 PM
Have been having some fun with Comcast the past few days. Seems the cable just "goes out" for about 10-15 minutes towards the evening. Everything goes down, phone, interenet, and almost all digital stations. Analog comes in, but quality is pretty bad.

I am in Redwood Shores, anyone else having this issue? Seems to happen late at night, but today it happened around 5.Ditto...

cperalt1
09-15-08, 10:26 AM
In the past when I have made recordings over my firewire connection I have seen the green stripe on those recordings and my understanding is that this is the Closed Captioning information that is typically encoded in 8 pixel width usually either on the top or the right side. Since the firewire stream is a raw stream I'm not surprised to see those there when I don't see them displayed on my tv. Therefore, it is definitely the box not properly recognizing the manner in which the signal is to be display, time for a new box?

TPeterson
09-15-08, 10:46 AM
The "line 21" (i.e., NTSC analog) closed-caption data appear at the top of the picture as a dancing B/W pattern when you have no overscan. (I hope that goes away in February!) DTV closed captions are not encoded into the video stream at all and therefore are not visible. I don't know what that stripe at the left edge of the screen is, but it's not CC data.

nbc11newsclips
09-15-08, 08:17 PM
Dr. Phil now in HD on KRON-DT Channel 704, but still no Ellen in HD on KNTV-DT Channel 703, we hope to get Ellen will be transmitting in HD by tomorrow, the rest of the week, or next monday.

nbc11newsclips
09-15-08, 08:20 PM
then the Insider/ET Hour will be on in HD at 7 p.m. on KRON-DT Channel 704.

nbc11newsclips
09-15-08, 08:27 PM
Here is the HD/SD Syndicated Show Lineup:

Dr. Phil (HD) - KRON-DT Channel 704
Ellen (SD) - KNTV-DT Channel 703
Everybody Loves Raymond (SD or HD) - KBCW-DT Channel 712
Entertainment Tonight (SD) - KRON-DT Channel 704
The Insider (SD) - KRON-DT Channel 704
Jeopardy (HD) - KGO-DT Channel 707
The King of Queens (SD or HD) - KBCW-DT Channel 712
Oprah (HD) - KGO-DT Channel 707
Two and a Half Men (SD) - KBCW-DT Channel 712
Wheel of Fortune (HD) - KGO-DT Channel 707

rsra13
09-16-08, 11:17 AM
any news about new HD channels for the Bay Area?
I would love to have the Travel Channel in HD.

mds54
09-17-08, 02:07 PM
Got the message in San Jose for the new channel guide coming Sept. 23rd.

marswill
09-17-08, 02:50 PM
Same for Fremont, new guide on September 23rd

R11
09-17-08, 03:31 PM
Hello San Franciscans (?),

I've got the green stripe and "tear" here in PDX too! I just set up a new panel on Monday after having the box disconnected while I was reconfiguring all my equipment and when I got everything back together and switched to full pixel there they were... :( I've been busy dialing in PQ for a couple nights so haven't done any searching until just now about this issue. Guess it's time to call Comcast :rolleyes:


ron

keenan
09-17-08, 04:00 PM
Hello San Franciscans (?),

I've got the green stripe and "tear" here in PDX too! I just set up a new panel on Monday after having the box disconnected while I was reconfiguring all my equipment and when I got everything back together and switched to full pixel there they were... :( I've been busy dialing in PQ for a couple nights so haven't done any searching until just now about this issue. Guess it's time to call Comcast :rolleyes:


ron
I think it was diagnosed as an HDMI connection issue earlier in this thread? If so, who knows when Comcast will get Motorola to fix it.

Have you tried the component connection to verify?

R11
09-17-08, 05:05 PM
I think it was diagnosed as an HDMI connection issue earlier in this thread? If so, who knows when Comcast will get Motorola to fix it.

Have you tried the component connection to verify?I have only seen it via the comcast moto box HDMI. I did try other inputs to the new panel but not out of the comcast STB though (HDV camcorder via component and jpeg pics via direct USB flash drive - both were clean). I'll go ahead and check the component output from the moto box tonight to make sure it's clean too just for kicks.


ron

TPeterson
09-17-08, 05:19 PM
If you can set your panel for "full pixel"/"dot by dot"/"just scan" when displaying its built-in tuner's output, you could check the Comcast signal on a QAM HD station directly also to confirm that the stripe isn't coming from the raw cable feed. That information might help to persuade a CSR that the Moto box is the culprit.

mds54
09-17-08, 07:25 PM
So....the entire North Bay is living with this green stripe bug, or is it only a handful of users? Is this known to be caused by the recent guide upgrade, affecting the DCH3416? Should those of us receiving this upgrade next week be ready for instant problems? :-(

Tom Koegel
09-17-08, 07:33 PM
Thanks for sharing the full story. I'm one of your fellow Mill Valley-ites with the same issue. Not that big a deal for these channels for me but it is so frustrating to pay for something and not get it.

Tex94, have you seen any improvement? I had one day--BEFORE they were supposed to roll out their "network team"--where I got SNR up to 36 and reception on the Motorola DVR. And then it disappeared. I called today, and the CSR said they had rolled on the 11th, done a "frequency test", and that the problem was fixed. She then put me on hold to call them to relay my report of a continuing problem. I was on hold for 30 minutes, and then got dropped. Before I call back, I'd like to have confirmation that the problem is still neighborhood-wide.

Tom

tex94
09-18-08, 10:34 AM
Tex94, have you seen any improvement? I had one day--BEFORE they were supposed to roll out their "network team"--where I got SNR up to 36 and reception on the Motorola DVR. And then it disappeared. I called today, and the CSR said they had rolled on the 11th, done a "frequency test", and that the problem was fixed. She then put me on hold to call them to relay my report of a continuing problem. I was on hold for 30 minutes, and then got dropped. Before I call back, I'd like to have confirmation that the problem is still neighborhood-wide.

Tom

I'll check tonight when I get home. I dont watch these channels often (ever?) but I did check on Tue or Wed and the problem was still there. More tomorrow.

R11
09-18-08, 12:20 PM
I did some more investigating last night regarding the Green Stripe and what I found was that in the set up menu under Additional HDMI Settings> it was set to the 4:4:4 color mode. When I switched it to RGB the green stripe went away. The tear/fold is still there unfortunately... At least it's not nearly as noticeable and distracting as the in-your-face, bright green stripe.


ron

ak47studios
09-18-08, 02:08 PM
Hello, I am new here, just got Comcast and the silver motorola HDMI box with the digital starter package (standard cable + HD chans + OnDemand)

I've noticed that most HD channels as well as OnDemand have an annoying lag with the audio and video. Lips dont match the video.
I don't have the lag when watching DVD's on my 360. Also there's a little static bar on many channels. Is this Comcast's fault?

I plan on ditching the box and getting TiVo HD with an M card very soon, any suggestions?
Not worried about losing OnDemand (have it in a different room) but anyone in the central San Jose area have this experience?

Setup: Samsung 37" 550 LCD with all HDMI connections for xbox 360 and motorola cable box, Samsung HT-Z310 receiver (digital audio from TV only) for sound.

tex94
09-19-08, 10:14 AM
Tex94, have you seen any improvement? I had one day--BEFORE they were supposed to roll out their "network team"--where I got SNR up to 36 and reception on the Motorola DVR. And then it disappeared. I called today, and the CSR said they had rolled on the 11th, done a "frequency test", and that the problem was fixed. She then put me on hold to call them to relay my report of a continuing problem. I was on hold for 30 minutes, and then got dropped. Before I call back, I'd like to have confirmation that the problem is still neighborhood-wide.

Tom

Bad news. I see zero difference on these channels - still get the message that it will be available shortly. I assume you are too?

Tom Koegel
09-19-08, 10:41 AM
Bad news. I see zero difference on these channels - still get the message that it will be available shortly. I assume you are too?

Cablecard TV gets a picture about 25% of the time; still reports the SNR as fluctuating between 29 and 30. Motorola DVR gets a picture about 5% of the time. You can't call before 8 a.m., though, since the "network people" don't arrive before then. So I've got to check in with Comcast again later today.

Tom Koegel
09-19-08, 12:22 PM
Another network truck roll scheduled. Comcast will "probably" contact me in another 48 hours if the problem is not resolved. Yep, I believe that.

pappy97
09-19-08, 06:58 PM
Here is the HD/SD Syndicated Show Lineup:

Dr. Phil (HD) - KRON-DT Channel 704
Ellen (SD) - KNTV-DT Channel 703
Everybody Loves Raymond (SD or HD) - KBCW-DT Channel 712
Entertainment Tonight (SD) - KRON-DT Channel 704
The Insider (SD) - KRON-DT Channel 704
Jeopardy (HD) - KGO-DT Channel 707
The King of Queens (SD or HD) - KBCW-DT Channel 712
Oprah (HD) - KGO-DT Channel 707
Two and a Half Men (SD) - KBCW-DT Channel 712
Wheel of Fortune (HD) - KGO-DT Channel 707

You left off Seinfeld. It's available in HD (I heard that TBS is now showing it HD and have seen screenshots, but I haven't seen yet on TV), but KTVU-DT doesn't bother and shows the horrible SD.

garypen
09-20-08, 12:29 PM
You left off Seinfeld. It's available in HD (I heard that TBS is now showing it HD and have seen screenshots, but I haven't seen yet on TV), but KTVU-DT doesn't bother and shows the horrible SD.But Seinfeld wasn't originally produced in HD. Does TBS process it in some way to give it a pseudo-HD-like appearance?

bobby94928
09-20-08, 12:52 PM
It was processed in 35mm at 1:33 OAR. 35mm is greater than HD. I seriously doubt that they actually reprocessed it from the film, but who knows.

walk
09-21-08, 02:17 PM
Seinfeld is SD, TBS just stretches it.

They could go back to the original film (if it was shot on film, it may have been shot on video) and digitize all of it, then re-edit all of it, and re-master it in HD. It's possible, they did that for Northern Exposure on UHD a while ago, but it's a lot of work and very expensive.

fender4645
09-21-08, 02:41 PM
Seinfeld is SD, TBS just stretches it.

They could go back to the original film (if it was shot on film, it may have been shot on video) and digitize all of it, then re-edit all of it, and re-master it in HD. It's possible, they did that for Northern Exposure on UHD a while ago, but it's a lot of work and very expensive.

http://www.engadgethd.com/2008/09/03/seinfeld-goes-hd-on-tbs-hd/

walk
09-21-08, 03:08 PM
Well there you go. Seems a shame that they crop it though. Northern Exposure was shown in 4:3 (pillarboxed).

yukit
09-21-08, 04:55 PM
I have read your post. I spent the entire Sat afternoon & evening reading AVS & Tivo forums about Comcast, Tivo & cableCARD issues :rolleyes:

I think I will save the truck roll till I upgrade to an HD package. Not so much of the visit charge, but I just want to minimize waiting around at home.

I was just wondering if the coax cable going through my powerline conditioner is somehow affecting the OOB data transfer.
I may try the CSR/analyst once more with the powerline conditioner removed such that the cable feed is connected directly to the Tivo.

I am curious how frequent Tivo HD & cableCARD users have such problems. Obviously, we rarely hear from happy customers, so we really don't have a way to gage how often they end up in the problem state.
I have the cableCARD & tivoHD working finally.

The problem seemed to be a bad cableCARD. I exchanged it for a new one at a local Comcast office, went through the activation process, the test channel worked almost immediately after giving them the host id (they did not even ask for data id).

My coworker went through a similar problem until he tried the 2nd card (different Comcast office) I am surprised that these solid-state PC card can be defective at such frequency.

Anyways, I am being charged $1.79 for the card (Sunnyvale) despite some people getting the card for free.

I also opted to upgrade my analog standard service to the digital starter for about a buck more. I am now getting most of 7xx channels except for Science & National Geographic channels.

According to tivoHD, I am getting the 7xx channels in 720p or 1080i. Is there a reason to upgrade my service to HD when I get a true HDTV set?

fender4645
09-21-08, 06:06 PM
Well there you go. Seems a shame that they crop it though. Northern Exposure was shown in 4:3 (pillarboxed).

Yeah. I haven't seen it yet but that does kind of suck. Whenever something is cropped, the second I notice it (like the top of someone's head cut off) that all I notice from then on. Distracting.

c3
09-21-08, 09:06 PM
According to tivoHD, I am getting the 7xx channels in 720p or 1080i. Is there a reason to upgrade my service to HD when I get a true HDTV set?

There is no "HD service". You're already receiving the HD channels.

Barovelli
09-21-08, 09:56 PM
My coworker went through a similar problem until he tried the 2nd card (different Comcast office) I am surprised that these solid-state PC card can be defective at such frequency.

Might just be the provisioning. Once it's done wrong it's toast until it's sent through the return process.

I'm surprised at how many 'bad' cablecards work perfect on the test set.

c3
09-21-08, 10:39 PM
Might just be the provisioning. Once it's done wrong it's toast until it's sent through the return process.

That's probably the biggest problem with CableCards. I have been very lucky with my own TiVos, but I had to go through 3 CSRs before my parents' CableCard was properly activated.

yukit
09-21-08, 11:22 PM
There is no "HD service". You're already receiving the HD channels.
Comcast package pricing has always been confusing, especially for an existing customer that does not qualify for the special deals.

The PayDirect statement does not help to clarify what I have been charged for either. My cable fee is $58.79 including one cardCARD (no set-top box or AO fee) I suppose that is not too bad if HD is included.

d5326
09-22-08, 12:47 PM
Does anyone know what happened to the NHL Network? I used to have it in my digital lineup on channel 419 in Sunnyvale, but now it's gone. Did Comcast remove it for some reason?
I'm in Sunnyvale, and it's missing for me, too. I have the Digital Silver package and had NHL Network on 419 last season. Now it doesn't even show up on the Sunnyvale channel lineup on the Comcast web site. I called them up and the CSR spent almost 15 minutes looking for it, and she couldn't find it, either -- not in the sports package, nowhere. She said she'd put in a request for it. At least we've got a few weeks before the season starts for them to fix this.

--dave

walk
09-22-08, 04:20 PM
Comcast "HDTV" fee means they rent you a Motorola DCT-6200 converter box (and remote). It's currently $7 I think, though it might have gone up since ... lunchtime.

If you have a CableCard ready TV or Tivo/etc they will rent you a CableCard for about $2/mo I think. You should get the same channels as with the HDTV box.

raghu1111
09-22-08, 06:33 PM
I have the cableCARD & tivoHD working finally.

The problem seemed to be a bad cableCARD. I exchanged it for a new one at a local Comcast office, went through the activation process, the test channel worked almost immediately after giving them the host id (they did not even ask for data id). [...]

According to tivoHD, I am getting the 7xx channels in 720p or 1080i. Is there a reason to upgrade my service to HD when I get a true HDTV set?

Good news. exchanging card is a good way redo the procedure. Also as others are pointed out, there is no HD fee unless you rent a HD box from them.

PS: btw, it is high time you got a HDTV :). Look for ads at Frys.

mazman49
09-22-08, 08:17 PM
The wife want to know why KNTV-11 doesn't show Ellen in High Def. Anyone know?

nbc11newsclips
09-23-08, 03:25 AM
they download new software to the new guide on my DCH-3416 at 12:19AM.

Dragunov1
09-23-08, 03:31 AM
Yep, just got the update. Its still going on my 6200 box...

nbc11newsclips
09-23-08, 03:42 AM
mine too on my DCH-3416 box.

asimperson
09-23-08, 04:20 AM
Got the update, new guide features seem to be up and running. I thought the new guide was going to be in HD, though?

nbc11newsclips
09-23-08, 05:05 AM
great new features, includes new search keyboard, live program extended time and DVR clipping.

Barovelli
09-23-08, 11:27 AM
they download new software to the new guide including "Comcast Central" on my DCH-3416 at 12:19AM.

There's no Comcast Central in this update.

nbc11newsclips
09-23-08, 11:35 AM
is comcast central will be in the bay area for a few weeks or months?

Mikef5
09-23-08, 12:32 PM
Got the guide update in the Milpitas area also, some nice features but still woefully lacking when compared to the Tivo but it's still a nice upgrade.

One thing I haven't been following is the firmware upgrades. I noticed that my boxes where off when I got up this morning, normally that means a firmware update, so I checked and the firmware that is on my boxes is 16.53 ( DCT 6412's ). Is that what is what everyone else has ??

Laters,
Mikef5

mds54
09-23-08, 02:32 PM
Got the upgrade in San Jose last night....Firmware 18.43 on the DCH3416 (was 18.34)
Finally, after an entire year of waiting, I can now see the red recording lights!!!
No "green stripe" issues so far....

jlee301
09-23-08, 04:02 PM
My DCT6200 got the upgrade last night. One thing I noticed immediately was that using the forward/reverse/pause/play buttons while watching on-demand was a whole lot faster in response.

nbc11newsclips
09-23-08, 05:22 PM
my flashing red lights now works too.

yungxcve
09-23-08, 05:35 PM
wow, upgrade just left me green striped! Comcast simply told me to go get a new box which i just came back with and is currently upgrading. Is there any fix to this besides resetting the STB? any help with this issue would be appreciated.

yungxcve
09-23-08, 05:59 PM
wow, new box doesn't fix a thing. Now im upset, just lost all my recordings from my other DVR, AND im stuck with the green stripe. Is there anyway to not have the green stripe while using the HDMI cable? I dont feel like downgrading quality to component, but this green stripe is killing me.

Ergin Guney
09-23-08, 06:50 PM
wow, new box doesn't fix a thing. Now im upset, just lost all my recordings from my other DVR, AND im stuck with the green stripe. Is there anyway to not have the green stripe while using the HDMI cable? I dont feel like downgrading quality to component, but this green stripe is killing me.

It was explained in an earlier post in this thread that going into the service menu and changing the color space under "Additional HDMI Settings" from "4:4:4" to "RGB" gets rid of the green stripe. But it doesn't help the vertical "tear lines" near the left border of the image. (Do you have those too?) I haven't tried this myself.

By the way, I wonder if changing the color to RGB hurts anything (no matter how subtle)...

yungxcve
09-23-08, 07:08 PM
how to reach service menu? i went to settings, but was unable to find this setting. BTW i have a motorolla DCT3416-1 if that helps.

Ergin Guney
09-23-08, 08:27 PM
how to reach service menu? i went to settings, but was unable to find this setting. BTW i have a motorolla DCT3416-1 if that helps.

Hit the "Menu" key (on the remote or on the front panel) while the device is off.

yungxcve
09-23-08, 08:43 PM
lol wow cant believe i traded my box full of top notch HD movies... Grindhouse, pulp fiction, 300, transformers, chuck and larry... luckily most of those will be repeated, but some like pulp fiction i aint seen in forever! hope they replay it eventually....

walk
09-23-08, 11:03 PM
Hit the "Menu" key (on the remote or on the front panel) while the device is off.

That's the setup menu, but that's where the HDMI settings you want to change are. Technically it's probably better to output YCC since that is the native colorspace of the MPEG2 signal, but all TVs, whether they are CRT, LCD, DLP or plasma... will eventually convert it to RGB for final display anyway, so in practice you probably won't be able to tell a difference.

The service menu is reached by, with the unit on, turn it off, then quickly press the Select button.

Barovelli
09-24-08, 12:28 AM
Life with A25

Went very smooth on my side.

Like the channel browse (Guide,Guide) there used to be a similar function where you scroll sideways and review the channel you are on in the flip bar.

Saved searches another early hit at home.

I've been totally desensitized by the lack of the record light. Now that it's there, it's almost distracting.

Anyone figure out the behavior at the end of a recording when you ff through the credits? It just stops at the end and sits. Have to hit 'exit' to get the "keep or delete" box. :confused:

No green lines spotted - home or work. Readers, please share the box model when reporting the Green Line Of Doom.

garypen
09-24-08, 11:29 AM
great new features, includes new search keyboard, live program extended time and DVR clipping.Personally, I'm underwhelmed. If this was PC software, it would have been an incremental "point-one" upgrade.

I suppose it is something if they just fix the three main bugs: remote control backlog, record indicator light, and "To be announced" listed in the status bar when using trick play.

But, it would be nice if they could figure out how to make simple settings part of the i-Guide menu, instead of having to power off the box to access the Moto menu. It is absurd that we have to do that just to turn cations on/off or change picture settings. Positively absurd.

Dbower
09-24-08, 01:50 PM
I still get the slow remote response occasionally, and have picked up a new bug: when ff through commercials, sometimes I lose sound and have to stop, then play again to get it back.

The one and only plus with this upgrade is the search is a bit nicer. But all in all, this STB is still a big hunking POS.

Can anyone say that the DCH-3416 is any better in these problem areas?

-Dave

jeffrylp
09-24-08, 03:58 PM
wow, upgrade just left me green striped! Comcast simply told me to go get a new box which i just came back with and is currently upgrading. Is there any fix to this besides resetting the STB? any help with this issue would be appreciated.

I was able to eliminate the green stripe on my Sony KDL-40V2500 by changing the Screen Display Area from Full Pixel to Normal.

walk
09-24-08, 05:37 PM
Anyone figure out the behavior at the end of a recording when you ff through the credits? It just stops at the end and sits. Have to hit 'exit' to get the "keep or delete" box. :confused:

If you let it sit there for ... 10 seconds or so? It will bring up the "keep or delete" box. I assume it's to prevent accidentally deleting a program when it hits the end, which I've done.

I've not seen any green stripes, but I'm using normal/overscan settings on my Sony 50A3000 SXRD. DCT-3412, HDMI set on YCC.

Ergin Guney
09-24-08, 07:50 PM
No green lines spotted - home or work. Readers, please share the box model when reporting the Green Line Of Doom.

I have the green stripe here with a Motorola 3416.

The thing to note about the green stripe is that it is only eight pixels wide and it's at the right-hand extreme of the full 1080 image. So, in order to see it (even when you do have it), your display must be operating with zero overscan. Since it's only 8 pixels wide, even 0.5% of overscan would hide it completely.

And don't forget about the vertical "tear lines" near the left border of the image. Those two also reach only about 40 pixels in from the edge of the full image. So, anyone watching with 2% or more overscan would never see them either.

If you're not seeing these and you don't mind the fact that you might not be viewing your HD content with 1:1 pixel mapping, then "happy you!" :)

keenan
09-24-08, 07:54 PM
There's data missing on the right, and it's tearing on the left? Sounds like the box's output resolution is wrong - I forget the term but I think it's the "front porch" number that is wrong. IOW, the pixels that should be displayed on the right are being wrapped around to the left.

The folks in the video processor forum could probably tell you exactly what's wrong.

Ergin Guney
09-24-08, 07:55 PM
I was able to eliminate the green stripe on my Sony KDL-40V2500 by changing the Screen Display Area from Full Pixel to Normal.

Precisely. You've effectively hidden the problem by cropping it out of your viewing area, at the expense of giving up a portion of your image. For some, that's a reasonable compromise. For others, it's not.

That solution is available to those of us who are still complaining of the issue, too, but it's not desirable. The core discussion is whether there is any way of getting rid of the green stripe (and other stuff) without doing that.

Ergin Guney
09-24-08, 07:59 PM
There's data missing on the right, and it's tearing on the left? Sounds like the box's output resolution is wrong - I forget the term but I think it's the "front porch" number that is wrong. IOW, the pixels that should be displayed on the right are being wrapped around to the left.

It (may or) may not be that clear cut. Take a look at the photos and video illustrating the problem on my earlier posting here (http://www.avsforum.com/avs-vb/showthread.php?p=14638919#post14638919) to see it for yourself.

keenan
09-24-08, 08:32 PM
It (may or) may not be that clear cut. Take a look at the photos and video illustrating the problem on my earlier posting here (http://www.avsforum.com/avs-vb/showthread.php?p=14638919#post14638919) to see it for yourself.

Yes, I see what you mean, it's as if the horizontal pixel number is wrong, it's missing 8-12 pixels and there's a shift going on some how.

Have you checked in the video proc forum? There's some pretty sharp folks over there, I'd start a thread and see what responses you get.

http://www.avsforum.com/avs-vb/forumdisplay.php?f=37

walk
09-24-08, 09:31 PM
I'm viewing it with 1:1 pixel mapping, that is, assuming it's a 1080i channel (1920x1080 LCoS panel), it's just that the display hides the pixels at the extreme edge of the screen under the bezel, like a TV is supposed to do.

I can set it to shrink the screen so that I can see all of it, with a black border around the edges, but then it's not 1:1 mapping. That mode is really only useful for using a computer hooked up to it, so you can see the entire desktop. Otherwise, regular TV should be watched with a normal amount of overscan, at least 5%.

That doesn't mean they shouldn't fix the problem if they can, sure, but let's be clear what we are talking about here - it's something that only affects people who have their TVs set incorrectly for normal TV viewing. If you watch regular analog NTSC like that you're going to see the blanking information at the top of the screen too, which you're not supposed to see if your TV is set correctly.

keenan
09-24-08, 09:35 PM
Well, the bottom line is, was it doing it before? I'm guessing the answer is no, and if so, that means something is not correct.

walk
09-24-08, 09:41 PM
Ok I just tried it, yes if I set my TV to "+1" display area (shrinks the screen so you can see the entire border of the frame, with black borders around it) I can see a green stripe on the right edge and some kind of mis-alignment distortion on the extreme left edge. Do not see either with normal display area settings.

That's with HDMI set to YCC. If I switch the output to RGB it goes away. DCT-3412.

Ergin Guney
09-24-08, 10:41 PM
I think the necessity of overscan was a more defensible position in the era of analog NTSC. In the age of digital TV, I don't see why my LCD TV should have to hide a single pixel of the image, when my computer's LCD display doesn't.

The point about the information in the blanking interval becoming visible is technically true and it does happen, but in all the channels I've been watching with zero overscan at 1:1 pixel mapping for over a year now, I can think of only a handful of channels where that actually happens. So, it's not as big a distraction as one might imagine.

In any case, I'm sure I can be justified if I insist that my 1080i picture not be reduced to 972i, if I can help it. That's the resolution you'll be left looking at if you're viewing 1080i with 5% overscan.

That may have been acceptable as a necessary evil in the era of analog TV and CRT displays with their drift, blooming, and other geometry anomalies, if anyone thinks that the studios producing Blu-ray discs today are optimizing the framing of the movie image for 20% of the image being thrown away, I think you'd be mistaken. (And, yes, the way the weird arithmetic of overscan works out, if you're viewing the image with 5% overscan, you're cropping out 19% of the complete image. If you use 10% overscan, that amount is 46%! You can see the test images here (http://www.tigerdave.com/test_patterns.htm), here (http://www.video-storm.com/downloads.asp?filter=lin1920x1080), or here (http://hifinet.co.kr/images/uploads/overscan1920.jpg), to verify this.)

walk
09-25-08, 12:41 AM
HDTV and Blu-rays are still shot and mastered with overscan in mind. That doesn't mean the green fringe is acceptable, but yes they do intend to have a little bit of overscan in the final image.

With that first screen, I guess I can see about half of the red space. So that means my screen is about 2.5% overscanned?

nbuubu
09-25-08, 07:09 AM
I hope no one minds me asking this, but I was searching through the thread and came across some breakdowns of the cable television pricing that didn't match up with my bill. Right now I'm getting charged:

Standard Cable (includes Limited Basic and Expanded Basic) ... $59.99
Digital Preferred Plus (incluses Digital Classic, Digital Plus, HBO, Starz, etc) ... $51.99
Dual C-card Dig Access ... $1.79

For a whopping $113.69 just for TV before taxes/fees. It keeps going up as my plan changes every few months and I notice a massive jump, then have to call and haggle. It's beyond frustrating.

In some earlier posts I saw some plans people were getting that had Standard Cable wrapped into the Digital packages. I really don't care about HBO or Starz anymore so is there some magic plan that I should be asking for that's just the majority of the HD channels?

Thanks in advance.

fender4645
09-25-08, 12:24 PM
I hope no one minds me asking this, but I was searching through the thread and came across some breakdowns of the cable television pricing that didn't match up with my bill. Right now I'm getting charged:

Standard Cable (includes Limited Basic and Expanded Basic) ... $59.99
Digital Preferred Plus (incluses Digital Classic, Digital Plus, HBO, Starz, etc) ... $51.99
Dual C-card Dig Access ... $1.79

For a whopping $113.69 just for TV before taxes/fees. It keeps going up as my plan changes every few months and I notice a massive jump, then have to call and haggle. It's beyond frustrating.

In some earlier posts I saw some plans people were getting that had Standard Cable wrapped into the Digital packages. I really don't care about HBO or Starz anymore so is there some magic plan that I should be asking for that's just the majority of the HD channels?

Thanks in advance.

According to the Comcast web site (at least when I put in my address), the Digital Preferred Plus "package" (i.e. it comes with Standard Cable) is $104.94/month so that's close to what you're paying. There is a 6-month promotion for $49.99/month if you're willing to call and throw out a few "I'm switching to DirecTV" threats.

nbuubu
09-25-08, 03:51 PM
According to the Comcast web site (at least when I put in my address), the Digital Preferred Plus "package" (i.e. it comes with Standard Cable) is $104.94/month so that's close to what you're paying. There is a 6-month promotion for $49.99/month if you're willing to call and throw out a few "I'm switching to DirecTV" threats.


Thanks for looking. I don't know exactly what happened, but I called and the rep was very nice (reminisced about New York City a bit when she noticed my cell phone was a 212 area code) and chopped my bill by $50. Didn't really catch what plan she put me on but she said it wasn't promotional, and that I would be losing my HBO and Starz but (thusfar) they haven't disappeared from my Tivo. She said it would update immediately so I guess it might take a while. Maybe she took pity on a fellow former NuYawka and hooked me up somehow.

The plans are beyond confusing.

keenan
09-25-08, 04:18 PM
That's by design, that way Comcast can extract more dollars from the less informed than they could from those who dig for info and ask questions.

robotech95460
09-26-08, 01:23 AM
Why are cable cards not SOLD? I contacted the FCC - and they said you CAN buy a cable card, but it has to be compatible with the system that you are using. My cable company sales department told me that I can buy my own cable card - but tech's for Comcast on the phone refused to activate my cable card as it was "not in their system". And they said that you can not buy one from them, and you can not activate one that you buy even if it is compatible.
So, I asked the FCC as to how to complain - and they said to take it up with my local cable franchise.
Any one else ever activated a cable card that you bought? Like from Best Buy or something?
I know this post is from like 2007 - but my TV DOES have a cable card slot - not sure it is two way or not - but the card info says that it considers the host to have 1 way capability.
Does any one know if in Northern California Comcast has two way capabilities? There is two way Internet here.

fender4645
09-26-08, 01:44 AM
I'm assuming you have Comcast (since this is a Comcast thread). Here's the Comcast quick and dirty answer:

http://www.comcast.com/Customers/Faq/FaqDetails.ashx?Id=2657

I'm not sure why you would want to buy. Most MSO's who force you to buy (as opposed to rent) charge ~$100 for it. So it would take 4 1/2 years for you to recoup the cost. You sure you want to do that for a technology that pretty much everyone is trying to force out?

devo6273
09-26-08, 10:49 AM
Hi All-

I just received a new panasonic plasma last night and I was trying to watch "The Office" on channel 11-1 (KNTV-HD, NBC) and although the TV info claimed it was 1080i, the image looked like it was coming through in a 4:3 aspect ratio. I'm pretty sure all the previous seasons of the office I've seen came in widescreen...

Any ideas of why this might be happening?

bobby94928
09-26-08, 10:49 AM
On top of that, the Comcast will provide the cable card for free on the first unit.

Barovelli
09-26-08, 10:03 PM
Why are cable cards not SOLD? I contacted the FCC - and they said you CAN buy a cable card, but it has to be compatible with the system that you are using.

Does any one know if in Northern California Comcast has two way capabilities? There is two way Internet here.

I've never seen a legitimate cable card even available for sale.

First question - I think someone's confusing cable card and cable box. Do you have anything in writing from the FCC that says you can buy a cable card?

Question 2 - Cable cards can be one way or two way. It's the host that matters.

Eclipse3EB
09-28-08, 01:48 AM
Not sure if this is the right thread to ask this, but is anyone else with a PC TV Tuner Card not able to find KGO-HD over Clear QAM anymore? It had been working fine for me up until a month ago, but then Comcast switched up where all the channels were. Upon doing a rescan, KGO-HD is nowhere to be found. Still get the SD version though.

Btw, I'm in San Jose. I wanted until after the guide upgrade on the 23rd to post this, hoping that it would magically show up again. But it looks like it's still missing as of today.

TPeterson
09-28-08, 02:08 AM
Eclipse--

Did you check the station mapping for your zipcode at the Silicondust website (http://www.silicondust.com/hdhomerun/channels)? That will likely show you which is the correct rf channel for KGO-HD.

Eclipse3EB
09-28-08, 05:34 PM
Eclipse--

Did you check the station mapping for your zipcode at the Silicondust website (http://www.silicondust.com/hdhomerun/channels)? That will likely show you which is the correct rf channel for KGO-HD.

Thank you for the pointer. Had to scan channel 80 multiple times to finally get it to show up, but it's working now.

maddog510
09-28-08, 08:08 PM
Eclipse--

Did you check the station mapping for your zipcode at the Silicondust website (http://www.silicondust.com/hdhomerun/channels)? That will likely show you which is the correct rf channel for KGO-HD.

Do you think that Fairfield will get Bay Area HD after the transition? I already get KRON-DT on QAM.

TPeterson
09-28-08, 08:55 PM
Not sure why you seem to be asking me...I'm not even sure what you mean by "Bay Area HD" or "the transition". Google seems to think that the former has something to do with Comcast Sports Net, which I've never seen, since I'm a basic cable subscriber only. To the latter, I can only say, "huh?" :confused:

maddog510
09-28-08, 09:12 PM
Not sure why you seem to be asking me...I'm not even sure what you mean by "Bay Area HD" or "the transition". Google seems to think that the former has something to do with Comcast Sports Net, which I've never seen, since I'm a basic cable subscriber only. To the latter, I can only say, "huh?" :confused:

Bay Area HD as in local channels

Ergin Guney
09-28-08, 11:08 PM
I did some more investigating last night regarding the Green Stripe and what I found was that in the set up menu under Additional HDMI Settings> it was set to the 4:4:4 color mode. When I switched it to RGB the green stripe went away.

Is it just me, or does this "Additional HDMI Settings" setting never stick?

I tried the setting change, and it eliminated the green stripe just like you wrote. After a day or two, I noticed that the green stripe was back. I checked the setting and noticed that it was back to "YCC 4:4:4". I thought maybe I had done something wrong the first time and failed to apply the setting properly for some reason (perhaps there might be some weird problem like exiting the menu using the Power key rather than Menu canceling the change, or something). I turned it to RGB again. Now, the stripe is back once again and the setting has once more returned to 4:4:4.

I verified that it's not a power cycle that resets the setting. It must be something else. But, whatever it is, if this keeps reverting itself, this isn't passable even as a flawed workaround!

Has anyone else experienced the same "transience" in this setting?...

Almighty2
09-29-08, 12:19 AM
great new features, includes new search keyboard, live program extended time and DVR clipping.

What exactly is the live program extended time and DVR clipping and how do you access it? Thanks!

keenan
09-29-08, 12:58 AM
What exactly is the live program extended time and DVR clipping and how do you access it? Thanks!

TiVo has had this for awhile. Live program extended time is when it knows from the program description that the program is live and it will ask if you want to pad the recording in case the show runs overtime. It will ask when you initially set the recording.

DVR clipping is when you have a conflict where there is no available tuner to capture everything at once. An example would be, say you have 2 shows set to record at 9pm and have 2 set at 10pm on different channels from the 9pm's, and one of the 9pm shows runs until 10:02 - like ER, or Grey's Anatomy - the DVR will ask if you want to clip those 2 mins off the 9pm show or the 10pm show. More rudimentary DVR software simply won't let you record one of the programs, this way you get everything recorded while only missing 2mins instead of the whole program.

Of course, once that 9pm show has concluded you can manually record that 10pm program, but with DVR clipping it does it for you.

TPeterson
09-29-08, 01:27 AM
Bay Area HD as in local channelsWhat does the Silicondust site show right now for Fairfield? If you're getting one clear-QAM local, I'd expect to see virtually all of them.

tex94
09-29-08, 10:48 AM
Is it just me, or does this "Additional HDMI Settings" setting never stick?

I tried the setting change, and it eliminated the green stripe just like you wrote. After a day or two, I noticed that the green stripe was back. I checked the setting and noticed that it was back to "YCC 4:4:4". I thought maybe I had done something wrong the first time and failed to apply the setting properly for some reason (perhaps there might be some weird problem like exiting the menu using the Power key rather than Menu canceling the change, or something). I turned it to RGB again. Now, the stripe is back once again and the setting has once more returned to 4:4:4.

I verified that it's not a power cycle that resets the setting. It must be something else. But, whatever it is, if this keeps reverting itself, this isn't passable even as a flawed workaround!

Has anyone else experienced the same "transience" in this setting?...

Yep, me too. My theory is that it is the HDMI handshake. This happens when you turn on the equipment and they begin to talk to each other. At least in my setup it causes a reset in the DCT3416. So any adjustments from the default setting get wiped out. Happens on the RCG setting and also any changes made to sound or upscaling.

Does anyone know if this is happening (the green stripe) on the DCH boxes? Thinking of just switching to a new box to see if that helps.

maddog510
09-29-08, 01:24 PM
What does the Silicondust site show right now for Fairfield? If you're getting one clear-QAM local, I'd expect to see virtually all of them.

That's what im saying. I wonder y I get only KRON-DT but not the other station in high def.

TPeterson
09-29-08, 01:54 PM
From the Silicondust website, it appears that you're getting the Sac'to HD stations on rf 80, 81, & 82 and then the two Bay Area stations (KRON and KNTV) on 115 and 107. My guess is that you'll get only one HD station of each network flavor.

maddog510
09-29-08, 02:40 PM
From the Silicondust website, it appears that you're getting the Sac'to HD stations on rf 80, 81, & 82 and then the two Bay Area stations (KRON and KNTV) on 115 and 107. My guess is that you'll get only one HD station of each network flavor.

I dont get KNTV. 107-1 is KMAX-DT. I wonder why it's not on 31-1. KQCA-DT used to be on 80-1 but now it's in its proper place which is 58-1.

mds54
09-29-08, 02:59 PM
Does anyone know if this is happening (the green stripe) on the DCH boxes? Thinking of just switching to a new box to see if that helps.

No green stripe on my DCH3416.
Good luck!

TPeterson
09-29-08, 02:59 PM
You're confusing the virtual channel number (58) with the rf channel (80). Some Comcast locals have the virtual-channel info included and others don't (go figure). Anyway, the answer to your original question is "probably not", since your area seems to get Sac'to locals instead of Bay Area ones.

Ergin Guney
09-29-08, 03:36 PM
Does anyone know if this is happening (the green stripe) on the DCH boxes? Thinking of just switching to a new box to see if that helps.

I think one poster on this thread has already stated that, after replacing the box with a new one, the green stripe was still there. You can try scanning through the last few pages.

Ergin Guney
09-29-08, 03:37 PM
No green stripe on my DCH3416.
Good luck!

Does your display use any overscan?

mds54
09-29-08, 04:19 PM
^^^^^
Not that I know of.

Ergin Guney
09-29-08, 04:56 PM
^^^^^
Not that I know of.

That makes it more likely that it is.

Most TVs (with the possible exception of some very high-end models and front projectors) typically leave the factory set up to use some overscan. You usually have to take steps to reduce overscan to zero; not the other way around.

I'm not sure if you noticed the mention earlier on this thread of the "zero overscan" condition under which the green stripe is visible. Since it's right at the edge of the complete TV image, even the smallest amount of overscan would crop it out of your screen and hide it.

So, unless you can look up and verify that your TV is currently working with zero overscan and in fact displaying every last pixel in the full image, I'm afraid your experience does not provide us with a valid data point...

mds54
09-29-08, 05:59 PM
I was simply responding to the original post, stating that I had a DCH (versus DCT) without a green stripe.
My display is a new Mits Diamond DLP - ISF calibrated.
I have no current concern with overscan.

Ergin Guney
09-29-08, 06:16 PM
I was simply responding to the original post, stating that I had a DCH (versus DCT) without a green stripe.
My display is a new Mits Diamond DLP - ISF calibrated.
I have no current concern with overscan.

I'm sorry if I sounded dismissive. What I'm trying to say is, unless you're specifically aware of your current overscan setting and know that it's zero, odds are that you have an overscan amount more than zero. And, if you have even a tiny bit of overscan, you won't be able to tell whether your DCH box has the green stripe or not, because even the least bit of overscan hides it.

tex94
09-29-08, 06:24 PM
I'm sorry if I sounded dismissive. What I'm trying to say is, unless you're specifically aware of your current overscan setting and know that it's zero, odds are that you have an overscan amount more than zero. And, if you have even a tiny bit of overscan, you won't be able to tell whether your DCH box has the green stripe or not, because even the least bit of overscan hides it.

That's right. When I have my tv at 1:1 pixel mapping I see the green stripe (DCT box) but if I set it to 'normal' then it overscans the image and the green stripe disappears. Overscan means it just cuts off a row of about 10 pixels or so from each edge and then fulls the screen with the remaining. Not all TVs allow for 1:1 pixel mapping and 99% of the time you would never notice a difference with overscan. But I like to have my sources come in 100% the way they are filmed.

If anyone can try 1:1 mapping with a DCH box and let me know if they get a stripe that would be great. I'm willing to swap out boxes to get rid of the stripe although it would mean losing a bunch of recorded programs.

mds54
09-29-08, 06:59 PM
Okay.....I have a DCH without any visible green stripe.
Sorry I couldn't be of more help.

walk
09-29-08, 07:02 PM
That's right. When I have my tv at 1:1 pixel mapping I see the green stripe (DCT box) but if I set it to 'normal' then it overscans the image and the green stripe disappears. Overscan means it just cuts off a row of about 10 pixels or so from each edge and then fulls the screen with the remaining. Not all TVs allow for 1:1 pixel mapping and 99% of the time you would never notice a difference with overscan. But I like to have my sources come in 100% the way they are filmed.

If anyone can try 1:1 mapping with a DCH box and let me know if they get a stripe that would be great. I'm willing to swap out boxes to get rid of the stripe although it would mean losing a bunch of recorded programs.

Did you try switching to RGB?

tex94
09-29-08, 08:40 PM
Did you try switching to RGB?

Yes, and that works but only temporarily. I connect my DCT via HDMI to my receiver and each time you turn it on the DCT is reset to the standard settings so it undoes the RGB. I could probably get around that by switching to component cables but I really dont want to mess around with the connections too much, reprogram the remote, etc. Would rather just get a DCH box if that fixes the issue.

In fairness to Moto, I'm not sure whether the HDMI handshake reset issue (assuming I am right) is their fault. Could be my Sony receiver causing the HDMI issue too (Not the green stripe issue but the reset issue). :confused:

Ergin Guney
09-30-08, 12:00 AM
In fairness to Moto, I'm not sure whether the HDMI handshake reset issue (assuming I am right) is their fault. Could be my Sony receiver causing the HDMI issue too (Not the green stripe issue but the reset issue). :confused:

It's not.

I noticed the same thing too (see my related post here (http://www.avsforum.com/avs-vb/showthread.php?p=14759045#post14759045)) and I have a Yamaha receiver (the RX-V1800, which supports HDMI 1.3a and is a fairly recent model, so I'd be surprised if I were to find out that it's screwing up some part of the HDMI protocol).

jlee301
09-30-08, 01:12 AM
I got a notification on my set-top box about some new channels being added on Oct 1st. Unfortunately I deleted the message so I forgot what channels they were suppose to be. Does anyone know if these channels will be in HD?

Dospac
09-30-08, 01:46 AM
I've got a DCH-3200 and have not received the firmware update yet in San Jose. Strange thing is, last week the box powered itself off inexplicably 3 times, kept doin it every hour or so until I pulled the plug and hard rebooted it. It's still on the old guide. Was that the firmware failing to install? :\

rxp19
09-30-08, 02:46 PM
I got a notification on my set-top box about some new channels being added on Oct 1st. Unfortunately I deleted the message so I forgot what channels they were suppose to be. Does anyone know if these channels will be in HD?

Lifetime Movie Network, Nick Too, Biography Channel and History Channel International.

I don't think these will be in HD.

Mikef5
09-30-08, 03:42 PM
Lifetime Movie Network, Nick Too, Biography Channel and History Channel International.

I don't think these will be in HD.

They're already in the channel lineup and have been for quite awhile.

275 - Bio Channel
276 - History International
504 - LMN
Couldn't fiind NIK Too but NIK is on 216

Laters,
Mikef5

Mikef5
09-30-08, 07:44 PM
So is anyone able to watch TBS-HD ( channel 735 ) ??? I'm getting massive breakups on this channel and 724 ( ESPN-HD ), so bad that you can't even make out what's on. Normally I wouldn't care a rat's behind about this channel ( TBS-HD ) but Chicago and Minnesota are playing tonight and it would be nice to watch it. So before I call and blast Comcast I need to know if it's just locally in the Milpitas area or if it's system wide. Thanks,

Laters,
Mikef5

Cal1981
09-30-08, 08:19 PM
So is anyone able to watch TBS-HD ( channel 735 ) ??? I'm getting massive breakups on this channel and 724 ( ESPN-HD ), so bad that you can't even make out what's on. Normally I wouldn't care a rat's behind about this channel ( TBS-HD ) but Chicago and Minnesota are playing tonight and it would be nice to watch it. So before I call and blast Comcast I need to know if it's just locally in the Milpitas area or if it's system wide. Thanks,

Hey Mike, I've got TBSHD on here in Vallejo and the game looks good with no signal problems.

fender4645
09-30-08, 08:34 PM
Looks okay for me.

walk
09-30-08, 09:18 PM
Yes, and that works but only temporarily. I connect my DCT via HDMI to my receiver and each time you turn it on the DCT is reset to the standard settings so it undoes the RGB. I could probably get around that by switching to component cables but I really dont want to mess around with the connections too much, reprogram the remote, etc. Would rather just get a DCH box if that fixes the issue.

In fairness to Moto, I'm not sure whether the HDMI handshake reset issue (assuming I am right) is their fault. Could be my Sony receiver causing the HDMI issue too (Not the green stripe issue but the reset issue). :confused:

Ah yeah, I hadn't thought of that. Mine resets like that occasionally (to 720p output instead of 1080i) if I turn off the TV but leave the receiver on. Maybe you could figure out some combination to turn things on/off that will keep the settings -or just leave everything on... (yeah not advised if you have a plasma or RPTV).

Mikef5
09-30-08, 09:29 PM
Hey Mike, I've got TBSHD on here in Vallejo and the game looks good with no signal problems.

Thanks for the info, I just got a hold of my sister, who lives on the other side of Milpitas and she says she has no problems either. I can't imagine why all of a sudden 4 of my channels go bad and that's on both my Motorola boxes and my Tivo-HD. Nothings changed except at 11:00 am is morning those 4 channels went on the fritz big time. If I'm the only one with the problem I guess I'll have to have them do a truck roll to find out what's going on. Thanks for your checking for me..... you to Fender :)

Laters,
Mikef5

walk
09-30-08, 09:32 PM
Watching the game right now on TBS-HD, looks fine.

Go Twinkies anyway!

juancmjr
10-02-08, 12:19 AM
Did anyone else get the new On Demand channels? If not, they are:

700- HBO On Demand
701- Free HD On Demand Movies
798- HD Music On Demand
799- Free Movies On Demand
800- Movies On Demand

They don't seem to be different movie and TV show lineups than those on channel 1 On Demand, and the menus are the same as channel 1. Would these new "channels" be taking up valuable bandwidth?

fender4645
10-02-08, 12:23 AM
These are just pointers to existing OnDemand content. If you're a Linux geek, think of them as symbolic links...they take up no extra space/bandwidth.

juancmjr
10-02-08, 01:10 AM
Understood. I had that idea but wanted to confirm my suspicions.

Brian Conrad
10-02-08, 03:45 PM
I have friends in Seattle who a few months back got a DVR from Comcast for their SD TV set. Recently they got an HD set so I told them they could exchange the SD DVR for an HD one. They told me the DVR is an HD one. I thought they were wrong but they confirmed they get the HD channels via the DVR. So has Comcast been giving customer HD DVRs even if they have an SD set? The price list I got with this last Comcast bill does show a difference in price between the SD and HD DVR.

fender4645
10-02-08, 04:08 PM
Doesn't the Seattle area use the SA boxes with Moxi or Microsoft of something? It's possible they're only giving out HD boxes to keep supply down to a minimum. Just a thought....

Mikef5
10-02-08, 04:32 PM
The only SD DVR that I know of that Comcast lists is the Pace DVR and I'm not even sure that it was released for general use in this area. I believe the first of the DVR's was the DCT-6208 which is a HD DVR. I think even the Moxi box is HD ( never had a SD version ). Maybe Dave ( Barovelli ) can shed some more light on what DVR's Comcast has in this area ???

EDIT

My bad, it looks like several years ago the Pace was released here on the West coast and even the Bay Area..... Live and learn :)

Laters,
Mikef5

wareagle
10-02-08, 05:30 PM
Doesn't the Seattle area use the SA boxes with Moxi or Microsoft of something? It's possible they're only giving out HD boxes to keep supply down to a minimum. Just a thought....

No. We have Motorola boxes, and they once used Microsoft guide s/w, but not now. I'm not sure what the SD DVR customers get now, but they originally were issued Motorola 3416s.

walk
10-02-08, 05:59 PM
They skipped the 6408 (80gb) here, we never had it. We started with the DCT-6412 (120gb) a few different revisions of it (with DVI, then HDMI), then the DCT-3412 (HDMI) and a few DCT-3416 (160gb) in some areas, then recently the DCH-3416. All of the 34xx boxes are digital-only tuners so only areas that have ADS use them.

There is also the DCT-6200 which is a disk-less version, basically just a HDTV converter box, which they still use for HDTV (non-DVR) hookups.

Barovelli
10-03-08, 01:33 AM
The only SD DVR that I know of that Comcast lists is the Pace DVR and I'm not even sure that it was released for general use in this area. I believe the first of the DVR's was the DCT-6208 which is a HD DVR. I think even the Moxi box is HD ( never had a SD version ). Maybe Dave ( Barovelli ) can shed some more light on what DVR's Comcast has in this area ???

There's 2 Pace 'Vegas' boxes, essentially the same but the newer ones have the cable card. Those are an ADS only converter

DVR DCTs - the 6412 & 6412 phase III with HDMI, 3412, 3416 are still in circulation. 6208s were never issued (or meant to be . . ) I had one during the longggg beta test. Never canceled Tivo until the 2-tuner 6412s were out.
DCH3416s are the newest of the new.

HD DCTs are 5100s, 6200s and in ADS areas a DCH3200

6200s are the reason I first posted on AVS Forum, wanted to know what people needed the firewire port for.

There's no SAs essay. The headend is Motorola therefore the boxes are Motorola (or licensed). Much to the chagrin of our customers that are employed by Cisco.

There was a test of Moxies or Digeo or something in the area, but I believe it was the manufacturer and not the cable company running that. Didn't we have a forum member that was on that team?

hd-salee
10-03-08, 02:01 PM
Not sure if anyone has noticed this or has posted this earlier, but I just found that if I am playing a recording, I can press the 'page up' for 5 minute forward skip or 'page down' for backward skip. Nice little feature that I did not even know about besides using the FF button!

- Steve

dailowai
10-04-08, 02:47 AM
Has anyone else been having problems with NBC breaking up? Seems like NBC is always breaking up on me. Sucks when I am trying to watch Heroes!

Ace of Space
10-04-08, 01:37 PM
Anyone look at their October bill? Mine just went up about $7.00. Didn't see that coming. I'm in South San Jose.

Dospac
10-04-08, 08:45 PM
Same, I couldn't even figure out why after taking a brief look. Went from 90 to 97..

fender4645
10-04-08, 09:13 PM
Comcast to raise raise rates starting Oct 1:

http://www.siliconvalley.com/news/ci_10338037

keenan
10-05-08, 01:24 AM
Comcast to raise raise rates starting Oct 1:

http://www.siliconvalley.com/news/ci_10338037

yawn...so what else is new?

Ace of Space
10-05-08, 02:10 AM
yawn...so what else is new?


Well, adding some "new" HD channels would be nice.:D

That Don Guy
10-05-08, 04:20 PM
At about 1:00 on Sunday, during the NASCAR race, my picture on KGO-HD did a screen shift, so the left half of the screen appeared on the right and the right half on the left. It affected both of my HDTVs, so it wasn't just a box problem. (Also, it did not affect the SD signal, or any other channels - just KGO-HD.)

Did anybody else get this?

-- Don

keenan
10-05-08, 04:55 PM
At about 1:00 on Sunday, during the NASCAR race, my picture on KGO-HD did a screen shift, so the left half of the screen appeared on the right and the right half on the left. It affected both of my HDTVs, so it wasn't just a box problem. (Also, it did not affect the SD signal, or any other channels - just KGO-HD.)

Did anybody else get this?

-- Don

Yes, KGO problem, they finally fixed it.

davisdog
10-05-08, 11:34 PM
Watch for news about Network DVR.



I havent seen anything posted by anybody yet, but while I was driving this morning I heard a new Comcast Radio Ad (on 740 I think) where they talked about the new Comcast Network DVR (like it was available now). The specifics in the Ad were a little confusing/vague but they mentioned Doubling the DVR Recording capability (maybe black magic since can access two you 2 DVRs on the same "network") and be able to pull up a show you recorded on one DVR via a Folder on the other one?...also mentioned something about OnDemand and that's where it got confusing...

Anybody else hear/see anything about it?

Barovelli..any more tidbits now that they are advertising on the radio?

mrecob
10-06-08, 08:37 AM
Since the last firmware upgrade that brought the new menu system I have noticed that occasionally when I am fast forwarding or rewinding it will suddenly go all the way to the end of the show or all the way back to the beginning. Has anyone else noticed this?

tex94
10-06-08, 10:31 AM
Since the last firmware upgrade that brought the new menu system I have noticed that occasionally when I am fast forwarding or rewinding it will suddenly go all the way to the end of the show or all the way back to the beginning. Has anyone else noticed this?

Yes! I thought I was going crazy though and had hit another button. Happened to me twice.

hcady
10-06-08, 10:42 AM
The jump to the beginning of a show while rewinding has happened to me also a couple of times since the upgrade, the jump forward hasn't happened yet, maybe I just haven't used the fastforward enough to notice that part of the problem. At least no remote delay so far. The to be announced bug has reappeared on one of tuners.

Cal1981
10-06-08, 10:59 AM
SInce the FW update I've seen some odd things in the DVR's (DCH3416) FF and RW transport controls. I'm also getting periodic "Not Authorized" screens on some basic stuff (MSNBC, Fox, CNN) that requires a quick channel change to clear up. I neeed to call Comcast about that prolem.

Cal1981
10-06-08, 01:03 PM
And yet more good news from everyone's favorite cable provider. My bill just went up by more than $10.00. The Digital Premier package is up $3.00, Standard Cable is up by $3.96 and, incredulously, the HD DVR is up by $2.00.

fender4645
10-07-08, 12:52 AM
http://www.engadgethd.com/2008/10/06/the-first-tuning-adapter-is-unleashed-by-comcast/

garypen
10-07-08, 12:56 PM
The to be announced bug has reappeared on one of tuners.I noticed it reappearing, as well. I didn't realize it was only on one tuner. All they needed to do was fix a couple of bugs, and instead, while adding a few unnecessary features, they actually added some. But, woopedy doo, the record light works.

And yet more good news from everyone's favorite cable provider. My bill just went up by more than $10.00. The Digital Premier package is up $3.00, Standard Cable is up by $3.96 and, incredulously, the HD DVR is up by $2.00.Yeah. As soon as Dish releases the Sling-enabled DVR, all Comcast will see of me is a Gary-shaped puff of smoke where my account used to be.

rsra13
10-07-08, 01:20 PM
It seems MOJO HD is going to be discontinued. I hope they replaced for some good channels.

http://www.engadgethd.com/2008/10/07/oregon-comcast-users-to-lose-mojo-gain-a-few-others-in-december/