I recently bought my first MP3 player, an 8 GB Creative ZEN V Plus (http://www.creative.com/products/product.asp?category=213&subcategory=214&product=15306) and am very happy with its feature set for my needs.

It arrived today and I've just taken it out of the box to check it out and noticed a difference between the Play/Pause button and the Back button. The Play/Pause button has a nice positive click feel to it when pressed, whereas the Back one feels a little spongy and doesn't give any feedback like Play/Pause, it's difficult to tell you've even pressed it although I can see it moving up and down slightly when you look at it from the side.

To all V and V Plus owners, is this normal for them to feel different or do both of yours have a slight positive click to them when pressed?

I don't have a 5, but you can probably find an answer here
http://www.epizenter.net/e107_plugins/forum/forum.php

I heard back from Creative Tech Support:

With regards to your enquiry, the buttons were designed as it is. Unless they are not working properly, else it is fine.

After using my V Plus for a couple of weeks now the back button seems to have loosened and feels better than it first did.