Still waitin' in Clayton...

Got 4.1 in South County

I have read several threads in here about people asking about the switch from Moxi to the Motorola 3416 w/ TV Guide.

My humble advice to you: DO NOT DO IT!!!

Unless you have some very serious problems or just flat-out don't like your Moxi I would never trade it in for the 3416. I have regretted it since the day I swapped and have tried unsuccessfully to get the Moxi back. My final attempt is to email this St. Louis GM and hope for the best. I had no idea how much I loved the handling and UI of the Moxi until I got this box.

The bottom line is the HDMI and the extra storage is great. However, I would give up both of those to get my old box back. My only complaint ever with the Moxi was limited storage space, and that is fixed with the patch this week. I am a very sad person now that I know they have done this.

Does anyone have any idea why in the h.e. double hockey sticks Charter is looking to replace all the Moxi boxes with the Motorola 3416? The only thing I can possibly think of is something I read about Digeo wanting to sell their boxes retail, much like TiVO. That would make sense, but I would still think they would be on the hook for supporting the already existing boxes. *shrug*

*** EDIT ***
I may have answered my own question here: Digeo vs Gemstar (http://www.zatznotfunny.com/2006-10/lets-get-ready-to-rumble-moxi-v-tv-guide/)

4.1 in fenton :D

I have read several threads in here about people asking about the switch from Moxi to the Motorola 3416 w/ TV Guide.

My humble advice to you: DO NOT DO IT!!!

Unless you have some very serious problems or just flat-out don't like your Moxi I would never trade it in for the 3416. I have regretted it since the day I swapped and have tried unsuccessfully to get the Moxi back. My final attempt is to email this St. Louis GM and hope for the best. I had no idea how much I loved the handling and UI of the Moxi until I got this box.

The bottom line is the HDMI and the extra storage is great. However, I would give up both of those to get my old box back. My only complaint ever with the Moxi was limited storage space, and that is fixed with the patch this week. I am a very sad person now that I know they have done this.

Does anyone have any idea why in the h.e. double hockey sticks Charter is looking to replace all the Moxi boxes with the Motorola 3416? The only thing I can possibly think of is something I read about Digeo wanting to sell their boxes retail, much like TiVO. That would make sense, but I would still think they would be on the hook for supporting the already existing boxes. *shrug*

*** EDIT ***
I may have answered my own question here: Digeo vs Gemstar (http://www.zatznotfunny.com/2006-10/lets-get-ready-to-rumble-moxi-v-tv-guide/)

From what I gather the reason for the switch (although not the only) is because the Moxi and the Moximate which I have and love are not easy or cheap to set-up correctly and maintain. Apparently the signal has to within very close tololerances for it to work. It took many service calls before mine was working but I am glad I stuck it out.
With the new law about cable cards, etc and the aging of the Moxi's and the simple fact that most people arn't as demanding as me (AND YOU) are and will settle for a cheaper and easier to set-up model is sufficient reason.

Of course, I may be wrong and probably have only scratched the surface but I am sure about one thing and that this is about money.

pwsher

Oh it's most certainly about money, Pwsher, there is no doubt about that. I feel pretty certain that it completely surrounds this lawsuit, too. If you read the actual suit that Gemstar filed against Digeo you will find that Charter is actually mentioned in the suit as a "deployer" of Moxi. I find it entirely too coincidental that Gemstar filed this suit, and then 3 months later Charter is pushing out boxes with the TV Guide technology that is in question here. What a joke.

Does anyone have any idea why in the h.e. double hockey sticks Charter is looking to replace all the Moxi boxes with the Motorola 3416? I don't think this is the case. Charter is clearly supporting existing boxes by releasing the 4.1 software. They see value in improving customer satisfaction with current Moxi boxes.

The issue is that there is a shortage of the current generation of Moxi boxes. Because of new FCC regulations, all new cable boxes have to be redesigned so that the security functions are no longer built into the box. One way to do this is with CableCARD.

This regulation has the effect of making an entire generation of cable boxes--from all manufacturers--obsolete. The regulation doesn't require swapping out the old boxes, but it says that new boxes must have the security decoupled.

Looking across the industry, it seems that there are shortages in many cable operators, in many markets, for many DVR models. The transition is not easy to manage.

Digeo has announced a new model of Moxi DVR with cableCARD specifically for sale to cable companies (in addition to the retail boxes you mentioned). The new cableCARD version is planned for later this year.

For the time being, however, customers who give up a Moxi box, may find it difficult to get another.

...I am sure about one thing and that this is about money. That, too. ;) In the press release announcing the new Moxi box for cable, Digeo said:
"The Moxi HD DVR is a newly designed digital set top box that combines optimized hardware with the latest version of the industry-acclaimed Moxi software, to offer cable service providers nearly twice the storage of the previous Moxi Media Center at more than a third less cost."

As always, thanks for the bonus info, MoxiGuy. You have been a great help in these forums.

I am so angry that I lost my Moxi box that I cannot stand it. The fact that Charter all but refuses to let me swap back is even more infuriating. They won't even let me get on a list to get one. #$&@*$*#$&*@(%@)#%

This is getting pathetic, how long must we sit here and wait for Charter to release 5.2.....

Just wanted to be the first to complain....4.1 looks great got it tonight.

Finally got 4.1 last night. Messed around for a few minutes this morning and really like the improvements.

Next stop: newegg.com for an external drive.

I have read several threads in here about people asking about the switch from Moxi to the Motorola 3416 w/ TV Guide.

My humble advice to you: DO NOT DO IT!!!

Unless you have some very serious problems or just flat-out don't like your Moxi I would never trade it in for the 3416. I have regretted it since the day I swapped and have tried unsuccessfully to get the Moxi back. My final attempt is to email this St. Louis GM and hope for the best. I had no idea how much I loved the handling and UI of the Moxi until I got this box.

The bottom line is the HDMI and the extra storage is great. However, I would give up both of those to get my old box back. My only complaint ever with the Moxi was limited storage space, and that is fixed with the patch this week. I am a very sad person now that I know they have done this.

Does anyone have any idea why in the h.e. double hockey sticks Charter is looking to replace all the Moxi boxes with the Motorola 3416? The only thing I can possibly think of is something I read about Digeo wanting to sell their boxes retail, much like TiVO. That would make sense, but I would still think they would be on the hook for supporting the already existing boxes. *shrug*

*** EDIT ***
I may have answered my own question here: Digeo vs Gemstar (http://www.zatznotfunny.com/2006-10/lets-get-ready-to-rumble-moxi-v-tv-guide/)

Have you tried going to your local Charter office for an available Moxi box? Maybe they can reserve a box if they have inventory.

I just moved and for some reason they picked up my old equipment and replaced my Moxi with a 3416. I HATED the cheap TV Guide based interface and the remote control was terrible. I argued with the lady in the Scott Air Force base office which services Shiloh and Mascoutah, IL and she said they didn't have any more Moxi boxes. I asked the tech that came out how to get a my Moxi back and he said he didn't know. So I finally got a Call from the one of the quality assurance techs checking how my install went and I explained that everything was fine except the new 3416 is poor replacement for the Moxi and I wanted a Moxi back. She placed a "special" order for the Moxi stating that she didn't know if it would work or not and scheduled a tech for the next day. The next day a contractor showed up with a Moxi box and installed it. He was questioning why I wanted the Moxi when the 3416 was so much better. Later he told me they pay them more to install the 3416 then the Moxi!

Bottom line is stay on them about it, the contractors do still have the Moxi's, but the contractor that was installing mine said Charter wanted them all back for "upgrades"

Has anyone on the Overland "hub" gotten 4.1 yet???? Hubby came home today to the Moxi having a spaz attack. But this has happened in the past. The display on the box will just flash rapidly. We rebooted, but no sign of 4.1 =( I'm trying to be patient...but.......its really really hard =)

Well, I got the 4.1 update in St. Charles yesterday morning. Played around with it last night and really love what it does. The menus all look more "crisp" to me. I love the speed upgrades as well.

I have to really give credit to Charter for actually releasing this update to the customers. It seems like this is the first move Charter has made in a long time that was really for the customers. I never thought I'd say this, but thanks Charter!

Just as I thought I couldn't wait any longer.....its here in St. Ann!!!! We will spend a bit of time this weekend looking for an external hard drive. So far just the other improvements alone are enough to make us happy!

Has anyone on the Overland "hub" gotten 4.1 yet???? Hubby came home today to the Moxi having a spaz attack. But this has happened in the past. The display on the box will just flash rapidly. We rebooted, but no sign of 4.1 =( I'm trying to be patient...but.......its really really hard =)

Same thing happened to me and at least one other person who posted over on the Moxi thread.
My Moxi froze three times in two days and then voila! 4.1 appeared. It hasn't frozen again since yesterday evening. So it may have something to do with the download process; I think it takes a while to get everything downloaded. I had a bunch of unread messages today relating to the new software that weren't there yesterday after 4.1 appeared.

barry

Got it this morning in Hazelwood. I'm not sure if it sped up the process any, but I did a software update trigger last night. The whole jaw dropping when scrolling thing was right, holy ****. It seems most operations are faster, even deleting things. I can't wait for my 500gig my book western digital drive to get here, I think I'll officially be very, very happy with my moxi box.

I just moved and for some reason they picked up my old equipment and replaced my Moxi with a 3416. I HATED the cheap TV Guide based interface and the remote control was terrible. I argued with the lady in the Scott Air Force base office which services Shiloh and Mascoutah, IL and she said they didn't have any more Moxi boxes. I asked the tech that came out how to get a my Moxi back and he said he didn't know. So I finally got a Call from the one of the quality assurance techs checking how my install went and I explained that everything was fine except the new 3416 is poor replacement for the Moxi and I wanted a Moxi back. She placed a "special" order for the Moxi stating that she didn't know if it would work or not and scheduled a tech for the next day. The next day a contractor showed up with a Moxi box and installed it. He was questioning why I wanted the Moxi when the 3416 was so much better. Later he told me they pay them more to install the 3416 then the Moxi!

Bottom line is stay on them about it, the contractors do still have the Moxi's, but the contractor that was installing mine said Charter wanted them all back for "upgrades"

Couldn't agree with you more about Moxi over TV Guide. I have been on the phone several times over the last few days feeling out the possibility of swapping. It sounds like my only option would be to disconnect the 3416, bring it into the local office here and all but demand they replace it with a Moxi box. I'm sure what is going to happen is they will tell me (hopefully) they have some, but a tech will have to come out and "install" it. That would be fine with me. I would take just about any answer at this point in order to get my old box back.

My parents, friends, and coworkers have really come out ahead thanks to me being the first one to get this "upgrade" to the 3416 box. Within a week I knew they would not want it, and told everyone of them to hold off until the Moxi was updated, or until they did something to drastically increase the usability of the 3416.

Got it this morning in Hazelwood. I'm not sure if it sped up the process any, but I did a software update trigger last night. The whole jaw dropping when scrolling thing was right, holy ****. It seems most operations are faster, even deleting things. I can't wait for my 500gig my book western digital drive to get here, I think I'll officially be very, very happy with my moxi box.

The incredibly small drive on my Moxi was one of the main reasons I was looking to dump Charter. Received the 4.1 update two nights ago (Ellisville), fortunately had a spare WD 500gig My Book lying around. Hooked it up, formatted it and was very happy to see the drop from 48% storage space used down to 4%. I'm loving this!

I received the 4.1 upgrade earlier this week out in O'Fallon, MO, but it reverted back to the old software yesterday. Anyone have the same problem? I called charter customer support but they were no help. All they did was send a signal to the box that was supposed to reset it or something. I then unplugged it for 2 minutes and plugged it back in. Didn't do anything.

Someone asked about upload speeds on Charter HSI.

3m - 256k
5m - 512k
10m - 1m

I have the 10m and can say I rarely see the 10m speed. I always get my 1m up though. I have everything Charter offers except for phone and pay $139.45 per month. I am calling today to complain about the 10m speed never being there and see what I can lower it to monthly.


Sorry, I am digging up a really OLD post here.

Skippy, a couple of questions:
1) Are you using a router, if so is it wireless?
2) Is the computer in question connected wirelessly to a router, or into one of the ethernet ports?
3) What brand and model modem do you have?

I went through some growing pains with my 10meg down. I could rarely get over 5.6megs. Did some research and found out my wireless-G was a bottleneck. So I ran a 50 foot cable from the router to my main computer. Speed stayed the same. More research uncovered that my 5 year old modem could not handle that speed. Went and got a 50 dollar modem (instant rebates) from Best Buy, hooked it up, and immediately experienced 10meg/1meg in all it's glory! :-P Just to be sure, I went back to the wireless card, and my speed dropped back to the 5 meg range. No more wireless for me on my gaming machine.

www.speedtest.net is supposed to be one of the most reliable and accurate speed tests for Internet down and up speed. You might have to try a few of the providers to get an accurate average, as sometimes they are the bottleneck and not you.

Can anyone in Kirkwood verify that the 4.1 update has hit them? I know we have a Glendale subscriber that got his, but not sure if they are truly doing it be zip code. I went over to my folks house to see if they had the update yet, and they didn't. I hopped into the service menus and tried to trigger a software update, but it didn't seem to do anything at all. So anyone in Kirkwood get it?

Can anyone in Kirkwood verify that the 4.1 update has hit them? I know we have a Glendale subscriber that got his, but not sure if they are truly doing it be zip code. I went over to my folks house to see if they had the update yet, and they didn't. I hopped into the service menus and tried to trigger a software update, but it didn't seem to do anything at all. So anyone in Kirkwood get it?

My sister, who lives in Kirkwood, got it the same time I did in Glendale (last Wednesday).

Can anyone in Kirkwood verify that the 4.1 update has hit them? I know we have a Glendale subscriber that got his, but not sure if they are truly doing it be zip code. I went over to my folks house to see if they had the update yet, and they didn't. I hopped into the service menus and tried to trigger a software update, but it didn't seem to do anything at all. So anyone in Kirkwood get it?

I was updated last week. 63122!

My sister, who lives in Kirkwood, got it the same time I did in Glendale (last Wednesday).


Awesome, thanks for the info, guys. I imagine I will be on the phone with Charter at some point this week to get that update pushed through. ;-)

MOXI GUY!

Any idea why Charter is telling their customers that they are distributing no more Moxi boxes? They are calling them "old" boxes and will not let people trade any box in for them. They are still trying to push the point that they want people turning in these boxes and replacing them with the Motorola 3416. Yet they push through these huge enhancement patches.

Do you have a contact at Charter that has any semblance of sanity that you could find out what the heck is going on?

Thanks.

Try emailing this guy. I think he is some kinda general manager or something like that for Charter. I traded in two Moxi boxes for three 3416s and have regreted it ever since. Let us know what he has to say.

stevegm@chartercom.com

I have two Moxi boxes and one updated last week but not the other. Do I just wait or is there something I can do to force the update. I have to say that the response time on the Moxi is a lot faster with this update.

... Any idea why Charter is telling their customers that they are distributing no more Moxi boxes?... The industry is going through a hardware transition because of a ruling by the FCC. I wrote about it last week in this post. (http://www.avsforum.com/avs-vb/showthread.php?p=10724096&&#post10724096) There is a new generation of Moxi boxes that's planned for introduction later this year. But right now, Charter has a shortage of Moxi boxes.

I have two Moxi boxes and one updated last week but not the other. Do I just wait or is there something I can do to force the update. I have to say that the response time on the Moxi is a lot faster with this update. The update is rolling out over a ten-day period. Two boxes in the same house might be targeted on separate days. You can't force the update if your box hasn't been targeted.

The update is rolling out over a ten-day period. Two boxes in the same house might be targeted on separate days. You can't force the update if your box hasn't been targeted.

Thanks MoxiGuy. I'll sit tight.

I understand what you are saying MoxiGuy, but why do customers in the mean time have to put up with crap like the 3416s. I am constantly having problems with the dvr full problem and the guide not working like it is suppose too. Also, I get up some mornings and discover the 3416 is still recording a program that was suppose to record for just one hour. It is still recording away up to 200 to 400 minutes and still climbing. I think it is an I-Guide problem but who knows. When things like this happens the I-Guide and Motorola folks should get together and fix things like this immediately.

I understand what you are saying MoxiGuy, but why do customers in the mean time have to put up with crap like the 3416s.
My local Charter office said that the original Moxi plant in the Pacific got destroyed by a tsunami and that was why they didn't have any more. Whether or not that is true, Digeo/Moto has stopped making the Moxi, so not much Charter can do to get any when there aren't any to be had.

Yep, that is what Charter told me too about the tsunami. I sure regret turning in the MOXIs for the new 3416s. What a mistake. I sure hope Charter switches to the new MOXIs when they come out. http://forums.moxi.com/topic.asp?TOPIC_ID=72&whichpage=1

I received the 4.1 upgrade earlier this week out in O'Fallon, MO, but it reverted back to the old software yesterday. Anyone have the same problem? I called charter customer support but they were no help. All they did was send a signal to the box that was supposed to reset it or something. I then unplugged it for 2 minutes and plugged it back in. Didn't do anything.

Update: Still not quite sure why it got rolled back, but the reason why the resets didn't work is because they had the wrong box id. My old moxi box died a few weeks ago and they didn't update their system with the new box id. All is well this morning; I'm surfing with 4.1 again.

First of all, thanks so much PWSHER(sp?) for your contact information on SteveGM. It took a few days to get a response, but he finally had one of his technical supervisors get back to me. He emailed me last night, and had someone call me first thing this morning to give me the option of having the Moxi delivered to my house or picked up at the office. I voted for pickup, showed up an hour later and got my box. Of course, the programmed CSRs at the front desk went into their predefined head shaking when I told them I was there to swap out the box, but one of them knew I was coming in so had to go get it and bring it to me. So satisfying. :-D

So Steve is definitely the way to go. You may not hear from him directly, but he will eventually get you taken care of. Waiting for my box to get all the updates it needs, then off to the store for a 500gb hard drive. ;-)

Moxi Guy,

Next question for you.

I had forgotten one issue I had with this box that I never fully got resolved. When I got my Panasonic Plasma TV, and hooked it up to the Moxi box I noticed my remote's response for the Moxi was AWFUL. I use a Universal Remote to control everything, and figured something might have been off with that, so I dug out my old Moxi remote, and it was even worse. Searching around for a week or so uncovered some known problems where Panasonic and LCD IR signals can interfere with other components. I have noticed no problems with any of my DVD players, Wii, or audio receiver.

Have you ever heard of this problem? A few guys that know more about this stuff than me told me something about putting an unexposed strip of film over the plasma sensor. The only problem with that is I kind of need to be able to work my TV too. Hehe.

***EDIT***

Problem solved. I remembered that the tape/film was supposed to go on the Moxi sensor, NOT the TV. Anyway, I never got that to work either, but I also was not aware the remote sensor is to the RIGHT of the clock, not the left. Once I covered that up it works great. WOO HOO!

Charter got me a MOXI back today. I am now a happy camper. Still have two 3416s to deal with but I have the MOXI on my main TV. I sure hope Charter goes back to all MOXIs someday.

Hi,

I just bought a Philips DVDR3575H 160G HDD DVD Recorder. I didn't realize that it was also an HD tuner so I was pleasantly surprised. What does this have to do with Charter? Well I have Charter Internet, telephone, and expanded basic cable. Not digital cable or even any premium channels like HBO. Just for laughs I tuned in the Philips to digital cable and was happy to find the following channels there. About half, like Channel 2 Fox don't have sound - yet.

I don't have the proper names for some of the channels. If anyone can fill in the missing stuff or have an idea of how to get audio, I'd be grateful.

Channel Name
1.6 The Tube
51.1 History
51.6 A&E
67.2 TNT
87.11 Bloomberg
88.2 Biography
88.3 History International
88.4 IFC
88.5 Fuse
88.6 DIY Network
88.9 TV One
89.5 MAV TV
89.7 Gospel Music?
90.13 Real Estate Show
91.1 BETJ
93.12 Preview On-Demand
97.8 Events In Demand
100.3 Weather 5
101.1 ?
101.2 Nick Jr
102.1 Kid?
107.11 Jewelry TV
111.1 Channel 2 Fox
111.8 Larry Rice?
111.9 Gospel
111.1 Advertisements
111.11 Preaching?
112.2 C-Span
112.4 C-Span2

sorry if already discussed. Just curious if anyone out there has hooked up the external drive. Recommendations?

sorry if already discussed. Just curious if anyone out there has hooked up the external drive. Recommendations?

Sure have. Ppl are using many different brands. I just hooked up an extra Maxtor lying around and it formatted and works fine. I don't think anyone should get held up by brand x or y, most external USB's work plug and play. Just see what's on sale.

sorry if already discussed. Just curious if anyone out there has hooked up the external drive. Recommendations?
I have a 500GB WD mybook drive. It's fine. Any USB2 7200 rpm drive should be fine. After going on an hd movie recording binge and keeping every southpark episode that I record, I'm still only 50% full :D :D :D

I just hooked up a 500GB Simple Tech external drive and its been working great with the MOXI. Nice to see a low usage percent on the storage bar. I won't have to see the dreaded 'you must delete programs to add this program' message.

Hey Charter gang, got a quick question about Pipeline....

I have the 3 meg service and noticed that they've started throttling down the speeds for "bandwidth abusers." (I'll admit I'm a bandwidth abuser) Not seen any announcements stating that... but after three nights in a row of waking up to find my downloads only going at 950kb/s instead of the 3mb/s I'm paying for... and finding the speed jumps back up to normal upon resetting the modem... and hearing at least three people in the OTA thread with the same experience... well, if it quacks like a duck..............

Anybody here with 5 meg or 10 meg service noticing download throttling like this? Or is this just limited to 3 meg customers? Thinking about upgrading to get rid of this issue but would like to make sure it won't happen at the higher service tiers as well.

Charter csr's either don't know about it or won't admit it.

Thanks.........!

I have a 500GB WD mybook drive. It's fine. Any USB2 7200 rpm drive should be fine. After going on an hd movie recording binge and keeping every southpark episode that I record, I'm still only 50% full :D :D :D

Does the Moxi fill its drive first before programs are added to the external drive?

Does the Moxi fill its drive first before programs are added to the external drive?


From what I can tell going by the flashy light on my external drive it does appear to wait till things start to fill up before moving over to the external drive.

-Phatty

Hey Charter gang, got a quick question about Pipeline....

I have the 3 meg service and noticed that they've started throttling down the speeds for "bandwidth abusers." (I'll admit I'm a bandwidth abuser) Not seen any announcements stating that... but after three nights in a row of waking up to find my downloads only going at 950kb/s instead of the 3mb/s I'm paying for... and finding the speed jumps back up to normal upon resetting the modem... and hearing at least three people in the OTA thread with the same experience... well, if it quacks like a duck..............

Anybody here with 5 meg or 10 meg service noticing download throttling like this? Or is this just limited to 3 meg customers? Thinking about upgrading to get rid of this issue but would like to make sure it won't happen at the higher service tiers as well.

Charter csr's either don't know about it or won't admit it.

Thanks.........!

I have not been a bandwidth abuser until the last couple of days. I have been downloading some very large files and using a scheduler to do so. Today I noticed that I am only getting about 1MB download (I have the 5MB plan) I will try the reset I was not aware of this practice by Charter. I have heard of it with several other ISP's

Does the Moxi fill its drive first before programs are added to the external drive?


It appears to fill the internal to about 60% and then all subsequent recordings are on the external or until space frees up on the internal. Every time we have a power outage my external fails to come back up until I reboot Moxi. Every time the internal showed 60% which was 10-20% for both before the outage. Could just be a coincidence with the 60% but it makes sense and consider it a feature since if you do lose the external for some reason there is room to record until you come home.
pwsher

I have not been a bandwidth abuser until the last couple of days. I have been downloading some very large files and using a scheduler to do so. Today I noticed that I am only getting about 1MB download (I have the 5MB plan) I will try the reset I was not aware of this practice by Charter. I have heard of it with several other ISP's


I haven't heard any official announcement of this, either... just my own anecdotal experience. Sorry to hear you're getting it on the 5meg tier... was hoping moving up to a higher tier would get me away from the bandwidth throttling thing.

Hey Charter gang, got a quick question about Pipeline....

I have the 3 meg service and noticed that they've started throttling down the speeds for "bandwidth abusers." (I'll admit I'm a bandwidth abuser) Not seen any announcements stating that... but after three nights in a row of waking up to find my downloads only going at 950kb/s instead of the 3mb/s I'm paying for... and finding the speed jumps back up to normal upon resetting the modem... and hearing at least three people in the OTA thread with the same experience... well, if it quacks like a duck..............

Anybody here with 5 meg or 10 meg service noticing download throttling like this? Or is this just limited to 3 meg customers? Thinking about upgrading to get rid of this issue but would like to make sure it won't happen at the higher service tiers as well.

Charter csr's either don't know about it or won't admit it.

Thanks.........!

Heya Robert.

I have not heard of this bandwidth curbing at all. I don't know what they would describe as an "abuser," but I have a feeling I would be near the top of that list. I am an avid online gamer and can sink anywhere from 3 - 6 hours a night. I download video files as large as 1gb a pop, shows off iTunes, and I often have 2 laptops, 2 desktops, and a linux Web server all going at once. If that is not bandwidth abuse I don't know what is! :-P I have never had an issue with getting throttled when I had the 3meg connection. When I was able to up it to 5meg I did so almost immediately (the gamer geek in me). No issues there either. I did the same when 10meg came out and that was when I noticed my first problem. I could not get over 5meg on my speed tests. After a day's worth of researching I determined it was my modem. I bought a new one, but still couldn't get past 6meg. Further research linked it to limitations with Wireless G. Luckilly my router and main desktop are in the same room, so I ran a cat5 cable to the back of my machine and have had wonderful 10meg service ever since.

So my advice to you would be call and b*tch to Chater about your speed issues (sounds like you have already done this). You get much better support during the day, and have a much better chance of getting someone with more knowledge to help you. Since you aren't on wireless I wouldn't attribute it to that, but is there a possibility that your modem could be getting old? What about the router? Have you looked to see that your network card has the most updated drivers? The last thing I would do is to check other speedtest sites just to make sure you are seeing the same issues. No telling whether upping your connection to 5meg would fix this issue, but it might be worth a try.

Sorry I couldn't be more help! Good luck.

I am using my TV's built in QAM tuner to get digital channels from regular charter cable. Some of the channels do not have sound.
TNTHD is one of the channels without sound even though the reception is at 100%.

Does anyone here use QAM to get TNTHD?

I am using my TV's built in QAM tuner to get digital channels from regular charter cable. Some of the channels do not have sound.
TNTHD is one of the channels without sound even though the reception is at 100%.

Does anyone here use QAM to get TNTHD?

If you don't subscribe to that tier (the HD tier), you won't get the sound. I have the exact same thing for TNT-HD, HDNET, and HDNET movies. I don't subscribe, but I get a picture only (no sound).

If you don't subscribe to that tier (the HD tier), you won't get the sound. I have the exact same thing for TNT-HD, HDNET, and HDNET movies. I don't subscribe, but I get a picture only (no sound).

I was actually hoping it was the tv... hehe
I guess I will stick to OTA HD until charter gets more HD channels.

Thanks!

It's about 6:15 tonight and I figured it would be nice to see all the All-Star Game break festivities in HD so I chat online with a Charter rep to add the HD Tier. He says I will have access to the channels momentarilly. Once it gets to 7:30 and no channels I get back on the chat, I read the serial # and the rep sends the signal, I reboot and wait the 30min on channel 3, nothing. I ended up doing this 2 more times tonight, 6 hours after I added it, no channels. I figure theres just something on charter's end that switches my access to the channels from "no" to "yes" would be easy. I didn't think it would take a technition to come out which it might come to tomorrow. Has anyone else ran into this problem?

It's about 6:15 tonight and I figured it would be nice to see all the All-Star Game break festivities in HD so I chat online with a Charter rep to add the HD Tier. He says I will have access to the channels momentarilly. Once it gets to 7:30 and no channels I get back on the chat, I read the serial # and the rep sends the signal, I reboot and wait the 30min on channel 3, nothing. I ended up doing this 2 more times tonight, 6 hours after I added it, no channels. I figure theres just something on charter's end that switches my access to the channels from "no" to "yes" would be easy. I didn't think it would take a technition to come out which it might come to tomorrow. Has anyone else ran into this problem?


I never have but I do know the few times I have made lineup changes it has been instant and even the tech would say your going to loose service for a minute while the change occurs... So next time call em up and don't hang up till you have it running...

-Phatty

I subscribe to Charter HD and have an HD/DVR in my family room. My other TVs get expanded basic without an STB. Question: if I connect cable from wall to a new QAM-equipped HDTV, will I pick up any HD local stations? Any digital stations?

I subscribe to Charter HD and have an HD/DVR in my family room. My other TVs get expanded basic without an STB. Question: if I connect cable from wall to a new QAM-equipped HDTV, will I pick up any HD local stations? Any digital stations?


It is my understanding that Charter encrypts the HD locals so about the most you can hope for is a on demand porn stream from one of your neighbors...

-Phatty

Quote:
Originally Posted by cisaak
I subscribe to Charter HD and have an HD/DVR in my family room. My other TVs get expanded basic without an STB. Question: if I connect cable from wall to a new QAM-equipped HDTV, will I pick up any HD local stations? Any digital stations?




It is my understanding that Charter encrypts the HD locals so about the most you can hope for is a on demand porn stream from one of your neighbors...

-Phatty

So I will get only analog stations, i.e., all digital are encrypted? If I buy a digital converter, would it decrypt the digital stations or must I lease a Charter converter?

Quote:
Originally Posted by cisaak
I subscribe to Charter HD and have an HD/DVR in my family room. My other TVs get expanded basic without an STB. Question: if I connect cable from wall to a new QAM-equipped HDTV, will I pick up any HD local stations? Any digital stations?




It is my understanding that Charter encrypts the HD locals so about the most you can hope for is a on demand porn stream from one of your neighbors...

-Phatty

So I will get only analog stations, i.e., all digital are encrypted? If I buy a digital converter, would it decrypt the digital stations or must I lease a Charter converter?


Someone else would have to chime in here but the way I recall you don't really get much except for random pay per view streams that your neighbor is watching.... Leasing from charter is really the only option to get anything worthwhile as far as I am aware.

-Phatty

I subscribe to Charter HD and have an HD/DVR in my family room. My other TVs get expanded basic without an STB. Question: if I connect cable from wall to a new QAM-equipped HDTV, will I pick up any HD local stations? Any digital stations?

I can pick up some HD channels with my Philips DVR. However most of them, including Channel 2's, do not have sound. Very nice display though!

If it makes a difference, I don't have digital cable - just expanded basic without an STB; however, I do have Charter's internet and phone service plus live near Belleville.

Quote:
Originally Posted by cisaak
I subscribe to Charter HD and have an HD/DVR in my family room. My other TVs get expanded basic without an STB. Question: if I connect cable from wall to a new QAM-equipped HDTV, will I pick up any HD local stations? Any digital stations?




It is my understanding that Charter encrypts the HD locals so about the most you can hope for is a on demand porn stream from one of your neighbors...

-Phatty

So I will get only analog stations, i.e., all digital are encrypted? If I buy a digital converter, would it decrypt the digital stations or must I lease a Charter converter?

If you have a cable card slot you can get a card from Charter for $1.50 a month and receive Charter's HD channels on the second set. Or you can put up a $20 antenna and get all the local channels in HD.

Got an e-mail from Charter that said, effective Sept 12, they will be adding A & E HD, History Channel HD, and Starz HD. Also, they will be adding ESPNU to the sports tier.

Every little bit helps.

Got an e-mail from Charter that said, effective Sept 12, they will be adding A & E HD, History Channel HD, and Starz HD. Also, they will be adding ESPNU to the sports tier.

Every little bit helps.

Sweet. Hopefully, CBS-HD & NFL Network-HD are not far behind.

Hey there everyone out there in Charter land. Quick question for you all....

Does anyone here have the cable modem and line going into an hd box split off the same cable? A while ago, the installer told me that was not the best thing to do, but after having some wireless issues with my internet connection I was thinking about splitting the feed going into my Moxi and putting the cable modem closer to my computer. Any insight would be great, thanks in advance.

Hey there everyone out there in Charter land. Quick question for you all....

Does anyone here have the cable modem and line going into an hd box split off the same cable? A while ago, the installer told me that was not the best thing to do, but after having some wireless issues with my internet connection I was thinking about splitting the feed going into my Moxi and putting the cable modem closer to my computer. Any insight would be great, thanks in advance.


As long as you have a good signal coming in all should be good. They always recommend the Modem being off the first split coming into your house for optimal signal levels just as a precaution. My particular modem hits 3 splitters before reaching the closet where I keep it and all is well. (My signals are not the best but its been damn stable) I'd say you have nothing to loose in trying to move the modem. If you have issues worst case you just go back to the point where you started.

-Phatty

Anyone else having breakup issues with HD Cinemax for the last few weeks?

I recently got the Charter HD service with a regular HD box. There are purple and green lines that run up the screen. The tech guy that came out said it's the TV and
box combo and there's nothing Charter can do. He also said an HDMI cable would fix the problem, but Charter doesn't provide HDMI cables. Anyone have any experience with this?

He is full of crap. Have another tech come out.

Got an e-mail from Charter that said, effective Sept 12, they will be adding A & E HD, History Channel HD, and Starz HD. Also, they will be adding ESPNU to the sports tier.

Every little bit helps.


Anyway to prove this. i just highly doubt this since it said nothing like that in my bill i haven't received a email about it and i haven't heard of any analog channels been moved to digital. Has anyone else received this email?

Anyway to prove this. i just highly doubt this since it said nothing like that in my bill i haven't received a email about it and i haven't heard of any analog channels been moved to digital. Has anyone else received this email?

I don't have the e-mail but a collegue called me and read an e-mail that he had received from Charter after he complained about the paucity of HD in the STL area. He did mention all the same 3 channels but did not mention the ESPNU one. Past experience has shown that the channels are usually added before they are mentioned in the bill.
Wayne

I recently got the Charter HD service with a regular HD box. There are purple and green lines that run up the screen. The tech guy that came out said it's the TV and
box combo and there's nothing Charter can do. He also said an HDMI cable would fix the problem, but Charter doesn't provide HDMI cables. Anyone have any experience with this?
I have had a single line(usually red or blue) just slightly off center running from top to bottom. It is only on SD channels and not all the time. A search online suggested that it was caused by differnt devices being plugged into different surge suppresor/electrical outlet boxes. I have no idea if this is true or not. Since mine comes and goes I can't reproduce it.

Wayne

Is anyone having problems with missing sound on Charter? I am not getting audio on CNN and CNN Headline News during the programs but the commercial comes through with my Cable Cards. Also HDShowtime and HD Cinemax only seem to be broadcasting the rear channel or something strange.

I have had a single line(usually red or blue) just slightly off center running from top to bottom. It is only on SD channels and not all the time. A search online suggested that it was caused by differnt devices being plugged into different surge suppresor/electrical outlet boxes. I have no idea if this is true or not. Since mine comes and goes I can't reproduce it.

Wayne
I have the same thing, though mine also appears on HD channels, though it is very infrequent. So should I plug the box and TV into different power strips?

I'm thinking about dumping my triple play and getting Dish.

I'll have to keep my internet services through Charter though. What are you guys paying for internet alone? I remember paying about $35 a month before I added telephone and cable service, but after calling Charter this afternoon they quoted my $53 for 3m internet service. That's insane. I'm paying $59 for 10m as a part of the triple play.

I have Charter internet service, 10m down and 1m up. It is discounted to $69.99 since we have the cable TV packages. Full price is $79.99 without any other service. When I change to Dish TV I am going to keep the Charter basic for about $15.00 per month. That way the internet will stay at $69. So in reality the basic service is really only going to be about $5.00 per month. I am mainly going to keep the cable TV service as a backup to an OTA antenna which is the backup to Satelitte. The OTA and cable will be coming thru an A/B switch. As you can tell I have never had Satellite before and have heard about all the storm issues, etc. So I will have a backup to the backup. Going to join Dish as soon as the 722s come out

I'm thinking about dumping my triple play and getting Dish.

I'll have to keep my internet services through Charter though. What are you guys paying for internet alone? I remember paying about $35 a month before I added telephone and cable service, but after calling Charter this afternoon they quoted my $53 for 3m internet service. That's insane. I'm paying $59 for 10m as a part of the triple play.

Can you get AT&T? I've got 3Mbps for $24.99 a month - much more reasonable than Charter's rates.

I think I can. Is it DSL. I wish Verizon would come to our area and bring Fio to the house. I have a friend in Tampa, FL and he has Verizon Fio to the house. He has 15m down and either 3 or 5m up for $59.99.

Can you get AT&T? I've got 3Mbps for $24.99 a month - much more reasonable than Charter's rates.

I have never paid more than $19.99/mo for 3Mpbs for Charter. Just tell them at the retention desk that you won't pay that much and they reduce it. They always seems to find a "special". You have to do it once a year but hey it's worth it.

I call up for my mom also. and just tell them she can't afford $54.00/mo. They reduce it everytime. Be strong!

Just stumbled on channel 791 Mojohd.... never saw anything on this coming..... going to be sweet if the previous rumors of new hd channels are also true.

edit- should have mentiond no guide data or active channel yet....


-Phatty

Just stumbled on channel 791 Mojohd.... never saw anything on this coming..... going to be sweet if the previous rumors of new hd channels are also true.

edit- should have mentiond no guide data or active channel yet....


-Phatty

Is that MHD? cause i changed it to that and its a hd ppv channel, they show stuff like UFC in HD.

It says PPV now but Mojo is not a PPV channel:

www.mojohd.com

It says PPV now but Mojo is not a PPV channel:

www.mojohd.com

I don't know if the Mojo logo is of any significance. About 1-2 years ago, channel 791 had an INHD logo for a couple of months, but it always has remained a PPV-HD channel.

I don't know if the Mojo logo is of any significance. About 1-2 years ago, channel 791 had an INHD logo for a couple of months, but it always has remained a PPV-HD channel.


Yeah thats kind of what I was thinking.. Just a miss labeling on the channel.. Only part that made me think otherwise was I thought I saw MojoHD had been added to some other Charter markets and I thought all Contract negotiations were done at the corporate level meaning other markets would probably start to follow in offering it. Although I do know despite the corporate level negotiations there are still a handful of channels that some markets have and others don't so who knows....


Speaking of Charter though just had about a 2-3hour complete outage with them today. Phone support was easy enough to deal with and at the time of my call no outage was noticed in the area so they setup a 4 hour window for a tech to come out today. Of course a few hours later and things start working and about that same time the tech shows up just to confirm all was good. All and all good service by Charter, and I believe in my 3 years of living here that is the first complete outage of any length of time that I have had.

-Phatty

I thought I'd see tons of complaints about this but the fact there are none scares me a bit.
Ch. 5 was unwatchable all day Sunday --- video breakup and audio dropouts -- via Charter Moxi, though the Cardinals game and the football game last night.
The Today show this morning was OK.
Did anyone else have a problem?
barry

Watched the baseball game and remember several breakups and dropouts but nothing that kept me from watching. Did not watch the football game.

Is anyone going to the Moxi preview thursday night in Maryland Heights at Dave and Busters?

I was interested in the new hd tivo but if the new retail moxi matches up and has no monthly fees I would by very interested in it.

Ron

Hey comp1040, where did you here about the MOXI preview? There is no mention of it in the MOXI forum. I have been looking out for it and want to attend.

http://forums.moxi.com/topic.asp?TOPIC_ID=285

Subject: Meet Moxi in Saint Louis!

It came from moximessenger on 8-6 in the stl ota thread.

Meet Moxi Summer Tour - St. Louis date
Calling all HDTV, DVR and/or Moxi enthusiasts!

We have just announced our thrid stop on the Meet Moxi Summer Tour. If you have a Moxi DVR or just want one, we want to meet you!

Date: August 16, 2007

Time: 7:30 pm - 10:00 p.m.

City: Maryland Heights/St. Louis, MO

You already know what Moxi can do for TV discovery and viewing, so we'd like to give you an exclusive preview of the Moxi features we're planning to introduce in the coming months. Plus – if you join us on August 16th, we'll give you a chance to win a new Moxi device when they are available later this year.

We'd like to learn about your experiences with Moxi and show you all of the new features Moxi has. Join us for an evening of discussion and demos - all about making your TV experience the best it can be.

Refreshments are on us. Be the first to learn about the great things in store for Moxi.

Please go to: www.moxi.com/meetmoxi to RSVP and receive location information.

WOW, thanks for the heads up. I wonder why it wasn't mentioned in their other thread. Now, I just have to find the place.

WOW, thanks for the heads up. I wonder why it wasn't mentioned in their other thread. Now, I just have to find the place.

It was announced in the moxi thread by "MoxiMessenger":

http://www.avsforum.com/avs-vb/showthread.php?p=11256309&highlight=st++louis+meet#post11256309

I thought I'd see tons of complaints about this but the fact there are none scares me a bit.
Ch. 5 was unwatchable all day Sunday --- video breakup and audio dropouts -- via Charter Moxi, though the Cardinals game and the football game last night.
The Today show this morning was OK.
Did anyone else have a problem?
barry

This sounds like a low signal issue to the Moxi any new splitters installed recently?

This can also be an issue when it's hot and the AMP's on main line are driving up the signal or having issues with the heat.

The fact that the issue started in the heat of the day and resolved itself in the evening after things had time to cool down leads me to believe this may be your issue.

This sounds like a low signal issue to the Moxi any new splitters installed recently?

This can also be an issue when it's hot and the AMP's on main line are driving up the signal or having issues with the heat.

The fact that the issue started in the heat of the day and resolved itself in the evening after things had time to cool down leads me to believe this may be your issue.
Nope. It was definitely KSDK's feed (i.e. it was KSDK at fault, not Charter). I watched it on Charter, my brother watched it OTA (both of which are normally rock-solid). Both had similar picture and audio breakups. In addition, the bottom of the third was partly broadcast in upconverted SD--it was clear that KSDK was having AV issues on their end.

Anyone know if discovery channel hd might be coming to charter(not hd theater) just noticed on the dirty jobs episodes it listed them as hd not sure if its a hint or not.

Anyone know if discovery channel hd might be coming to charter(not hd theater) just noticed on the dirty jobs episodes it listed them as hd not sure if its a hint or not.

That was part of the guide upgrade a few months back. Shows which are broadcast in HD (not necessarily by Charter) have an "HD" symbol in the info. This at least gives you an idea of which shows are actually broadcast in HD, at least. If only we had the channel. :)

As far as I know, there are no new HD channels coming down the pipe in the next few weeks/months. I'll keep you guys posted if anything changes. I'm the same guy who broke the initial news regarding ESPN2-HD/KDNL-HD earlier this year, so you can rest assured my information is accurate.

That was part of the guide upgrade a few months back. Shows which are broadcast in HD (not necessarily by Charter) have an "HD" symbol in the info. This at least gives you an idea of which shows are actually broadcast in HD, at least. If only we had the channel. :)

As far as I know, there are no new HD channels coming down the pipe in the next few weeks/months. I'll keep you guys posted if anything changes. I'm the same guy who broke the initial news regarding ESPN2-HD/KDNL-HD earlier this year, so you can rest assured my information is accurate.

M4XiMuS-

Is this info posted by oby last month not accurate?


Got an e-mail from Charter that said, effective Sept 12, they will be adding A & E HD, History Channel HD, and Starz HD. Also, they will be adding ESPNU to the sports tier.

Every little bit helps.

Hello:

Does anyone think that Charter will reach a deal with KMOV (BELO) before the NFL season begins? So we can watch the games in HD?

M4XiMuS-

Is this info posted by oby last month not accurate?
I got the same message as oby on my last hard copy bill. I presume it is accurate.

The info was in with the August bill:

Effective September 12th:

Starz HD - Channel 790
A&E HD - Channel 795
History Channel HD - Channel 796

You have to be a Starz/Encore premium pack subscriber to get Starz HD. The other two channels will be available to anyone who subscribes to the HD tier.

The info was in with the August bill:

Effective September 12th:

Starz HD - Channel 790
A&E HD - Channel 795
History Channel HD - Channel 796

You have to be a Starz/Encore premium pack subscriber to get Starz HD. The other two channels will be available to anyone who subscribes to the HD tier.

I don't have the new channels anybody else?

I don't have the new channels anybody else?

They're not active until 9/12.

Subject: Meet Moxi in Saint Louis!

It came from moximessenger on 8-6 in the stl ota thread.

Meet Moxi Summer Tour - St. Louis date
Calling all HDTV, DVR and/or Moxi enthusiasts!

We have just announced our thrid stop on the Meet Moxi Summer Tour. If you have a Moxi DVR or just want one, we want to meet you!

Date: August 16, 2007

Time: 7:30 pm - 10:00 p.m.

City: Maryland Heights/St. Louis, MO

You already know what Moxi can do for TV discovery and viewing, so we'd like to give you an exclusive preview of the Moxi features we're planning to introduce in the coming months. Plus – if you join us on August 16th, we'll give you a chance to win a new Moxi device when they are available later this year.

We'd like to learn about your experiences with Moxi and show you all of the new features Moxi has. Join us for an evening of discussion and demos - all about making your TV experience the best it can be.

Refreshments are on us. Be the first to learn about the great things in store for Moxi.

Please go to: www.moxi.com/meetmoxi to RSVP and receive location information.


I am unable to attend. Can everyone that does go please tell them to put an OTA tuner in the retail version?

OK, I will tell them and let you know

All - Apparently there is some SNAFU with our registration process, so if you by chance registered and didn't recieve a confirmation, copious apologies.

The Meet Moxi St Louis event will be from 7:30 to 10 p.m. tonight, 8/16 at:

Dave & Busters
13857 Riverport Dr.
St. Louis, MO 63043
314-209-8015
http://www.daveandbusters.com/Locat...lt.aspx?Loc=148

What is *supposed* to happen is when you go to the www.moxi.com/meetmoxi site to register, within a day or two you are supposed to get a confirmation email that includes the event location.

If any of you who have registered at the site didn't get a confirmation email, please PM me with your email address so I can troubleshoot. We use a third party service for the confirmations so any of a number of things could happened.

Hope to see you at D&B's

MoxiMessenger

Anyone having issues with ESPN HD? I'm having breakups and pixelation over the last couple of days. All of the other channels are okay.

Anyone having issues with ESPN HD? I'm having breakups and pixelation over the last couple of days. All of the other channels are okay.

I'm watching the football game now & seeing quite a bit of tiling also. I just clicked on here to see if anyone else was having the same problem.

I'm watching the football game now & seeing quite a bit of tiling also. I just clicked on here to see if anyone else was having the same problem.

Confirmed.

Hello:

Does anyone think that Charter will reach a deal with KMOV (BELO) before the NFL season begins? So we can watch the games in HD?

No news is bad news, in this case. As far as I know, there haven't been any recent developments. I was hoping that the deal with Sinclair & KDNL-HD would open some doors, but apparently not. :(

M4XiMuS-

Is this info posted by oby last month not accurate?

It was my understanding that those changes were for our Wisconsin markets. However, if you are seeing it on bill notifications, then that is definitely information to the contrary. I'll attempt to get 100% confirmation Friday.

I am unable to attend. Can everyone that does go please tell them to put an OTA tuner in the retail version?


There will be two versions retail MOXI. One will have OTA and the other will not. The new MOXI looks pretty sharp

It was my understanding that those changes were for our Wisconsin markets. However, if you are seeing it on bill notifications, then that is definitely information to the contrary. I'll attempt to get 100% confirmation Friday.

100% confirmed... almost. I have no confirmation on ESPN-U coming to the St. Louis market. To my knowledge, it's only being made available in Wisconsin at the moment. The bill insert you were previously referring to confirms this.

I had to resize the insert to 1024x768 so the attachment would cooperate.

I am unable to attend. Can everyone that does go please tell them to put an OTA tuner in the retail version?

One version will have an OTA tuner, but no cable card support. The other will use a single m-stream cable card, but have no OTA support. This version will allow you to add multiple retail mate boxes.

They mentioned last nite at the MOXI Tour that maybe later on they will add OTA to the other box. It just blows my mind why developer/manufacturers don't send out massive surveys to see what the customers want. Why in the world would they not have OTA on both MOXIs! Moximessenger and Moximate did a super good job last nite presenting the tour.

100% confirmed... almost. I have no confirmation on ESPN-U coming to the St. Louis market. To my knowledge, it's only being made available in Wisconsin at the moment. The bill insert you were previously referring to confirms this.

I had to resize the insert to 1024x768 so the attachment would cooperate.
Thats great, i love that they are adding these channels.

They mentioned last nite at the MOXI Tour that maybe later on they will add OTA to the other box. It just blows my mind why developer/manufacturers don't send out massive surveys to see what the customers want. Why in the world would they not have OTA on both MOXIs! Moximessenger and Moximate did a super good job last nite presenting the tour.


Yeah I have to agree on that as far as OTA goes.. I can't believe they would develop and put it in one box, but leave it out of the more expensive box... If for no reason than to give the box one more tuner to use to record OTA items or in our case would allow us to Record CBS during the contract disputes...

Other than that it was an entertaining evening last night, although I think so much information has been given on these forums that there wasn't any real surprises or new information given to us that attended.

-Phatty

Yep, I am glad I went to at least get the info that someone is looking into the slingbox remote control issue. To be honest with you I am switching to Dish TV soon. I am really tired of the dvr issues with Charter. Dish TV has a superb hd dvr and they can communicate over the ethernet and it has the usb external hard drive activated. Their hard drive can connected to the other receivers. Doesn't have to be married to the one receiver it was formatted with as long as all receivers are on your account. Also, I am not real sure but I think the dvr can record the OTA channel and also the other two tuners at the same time. Dish also has more HD channels. I have always wanted to try satellite so going to try it out for a while. Maybe switch back to Charter when they have their new MOXIs.

Yep, I am glad I went to at least get the info that someone is looking into the slingbox remote control issue. To be honest with you I am switching to Dish TV soon. I am really tired of the dvr issues with Charter. Dish TV has a superb hd dvr and they can communicate over the ethernet and it has the usb external hard drive activated. Their hard drive can connected to the other receivers. Doesn't have to be married to the one receiver it was formatted with as long as all receivers are on your account. Also, I am not real sure but I think the dvr can record the OTA channel and also the other two tuners at the same time. Dish also has more HD channels. I have always wanted to try satellite so going to try it out for a while. Maybe switch back to Charter when they have their new MOXIs.

Please come back after you switch and let us know your opinion. I'd really like to hear from someone who has experienced Moxi and Charter.
Wayne

I posted this on the Moxi board and thought some might find it helpful:

Last evening there was a Moxi "meet & greet" at a local watering hole. It was nice to put a face with some of the folks that have contributed to this forum. MoxiMessenger and the other woman ( sorry I forgot her name) were nice and knowledgeable about the two new retail products.

I must say I really didn't learn too much although I have previously kept up with all the PR releases so there wasn't much new. But I do have a better feel for the company and where they are headed in the future. I realize that they can't tell us everything but if you read between the lines you get a good feeling for the future of their tiny company.

I think they were surprised to see so many of us in the audience (~20 while I was there) that were Moxi and Moxi Mate users and also about a fourth of us were Sling Box users! They commented that their engineers have had recent discussions with the Sling Box folks, have narrowed down the problems and are working on a solution. While support for Sling Box is not one of their features, they can see the synergy that these products have.

I was a little surprised (pleasantly) that they didn't push for more demographics from us but I guess they know their market. It was a very low key presentation with little hype and a genuine attempt to see what we were feeling about the Moxi and future products.

Overall I am still on the fence about the retail Moxi. With no support for the Apple Macintosh for audio streaming, no personal need presently for a HD mate and the fear that if I lay down $$$ and it turns out to be as mechanically shaky as the Moxi I will be disappointed.

The positive side would include a prettier (HD) and more functional (more info) interface. And probably the best feature would be the ability to get nearly immediate software updates. It's all a balancing act with what they have and what we want. Time will tell.

I'm glad I went and I sense they see the need for the multiroom (4) solutions. I also hope they don't make the mistake that Apple did when they overpriced the Macintosh and tried to make all their profits from us early adopters. You need to have smaller margins and get this out to the masses.

Just my opinion.
Please correct me if I miss spoke about any details.

Wayne

trying to order Charter high speed internet for my father-in-law. I recently moved him from his home to a retirement complex on Clayton Road in West St Louis County. The monthly lease includes cable TV, works fine, just connected to the wall outlet and excellent picture, better than he had at his house.

Tried the online order process, $20 a month for first 6 months for 3 meg service. At the end of the order I was prompted to click a button to speak to a CSR, my phone rang immediately with a recording on the other end and after 4 or 5 minutes a live rep picked up. First issue, my father-in-law had to validate the order, no problem, conference him in I asked. No can do said the rep, he'll have to call or go to a local office. I was not allowed to conference him in and the rep could not dial out. The rep then advised that my father-in-law would have to have a "professional install" for $50, plus $30 deposit. Why, I asked? Because he doesn't have cable TV, the rep said. I reminded the rep that he did, it was included in his monthly lease and the complex paid the bill. Cable TV worked fine. That threw the rep, who advised that we'll have to go to a local office to continue the order. I asked, assuming that we do that, what is the cost for internet after the first 6 months. $54/month said the rep, because he doesn't have cable TV! Here we go again . . .

I told the rep this was getting sillier by the minute, let's cancel the order. You can't cancel the order said the rep, my father-in-law will have to call to do that. I was floored. I asked what happens if he doesn't call to cancel. The order will be automatically cancelled after a few days, the rep said. Good grief, said I, and hung up.

What is the deal with Charter's customer service? And what's the deal with the inflated internet price without cable TV? AT&T now has to offer "naked" DSL, if no AT&T phone service, only a modest $5 additional cost, packages start at $20. I can't wait for AT&T to move in with IPTV in November and start stealing Charter's comfortable TV business and pull more internet away as well. Charter's pricing structure and customer dis-service is obscene.

Privacy issues, first it was for medical issues, now it is extended to all kinds of areas. My secretary can't talk to the credit card company about the company credit card issued to me, I have to talk to them as the "acount holder". Same with many other accounts. Ain't progress wonderful?

I am happy to report that I ordered Charter HD this week to upgrade my service. The tech showed up with a slighty seasoned fully functioning Moxi box.

So for those wondering they are still putting them back out there.

I got hd just not the dvr, so how is the moxi that is out right now is it worth the money? im already paying over 100 for cable itself cause i got everything except for the sports tier.

I just got a letter today from Charter. I opened up the seal only to find that it was completely empty! Ha! No wonder why this company is loosing so much money.

Any guesses to the intended contents??

All their service promises. Empty like the envelop.

I am happy to report that I ordered Charter HD this week to upgrade my service. The tech showed up with a slighty seasoned fully functioning Moxi box.

So for those wondering they are still putting them back out there.

I sure hope you didn't get the one I swapped out. It worked fine 99% of the time but every month would lose it's memory:mad:. I can see it going right back on the shelf and out to another unsuspecting susbscriber...I sure hope not.

Wayne

I just got a letter today from Charter. I opened up the seal only to find that it was completely empty! Ha! No wonder why this company is loosing so much money.

Any guesses to the intended contents??


My bill, received yesterday, confirmed the 3 new HD channels (A & E HD, History Channel HD, and Starz HD.) effective September 12.
Wayne

My bill, received yesterday, confirmed the 3 new HD channels (A & E HD, History Channel HD, and Starz HD.) effective September 12.
Wayne


I got an email from them confirming this, plus ESPN U added to Sports Tier.

I got an email from them confirming this, plus ESPN U added to Sports Tier.

It's also on their website, under "channel lineup changes":

http://connect.charter.com/portal/settings/channellineups.aspx

My bill, received yesterday, confirmed the 3 new HD channels (A & E HD, History Channel HD, and Starz HD.) effective September 12.
Wayne

Wonderful, now we will be able to watch "Dog, the Bounty Hunter" in glorious HD!!!

We need CBS back. I hope all of us Charter HD people are e-mailing both Charter and Belo WEEKLY urging a resolution so we can get CBS programming in HD.

Install an OTA antenna. We pull in good CBS HD from St. Louis.

Anyone else without ESPN-HD right now?

I'm getting the "you don's subscribe to this channel" message.

Anyone else without ESPN-HD right now?

I'm getting the "you don's subscribe to this channel" message.
Yep, same here.

I am not getting it either. ESPN2 is working good.

No ESPN-HD for me either. I'm so sick of this... I have to call Charter on average every two weeks.

That is why and some other reasons I am having DishTV satellite installed this Thursday.

Thanks KSDK.....Tiger and Phil playing together in the next to last group on Monday and we get the Jerry Lewis Telethon instead....Just great!!!!

Thanks KSDK.....Tiger and Phil playing together in the next to last group on Monday and we get the Jerry Lewis Telethon instead....Just great!!!!

Indeed. Damn those MD kids getting in the way again. <virtual smack upside the head at previous post, without apologies>

Install an OTA antenna. We pull in good CBS HD from St. Louis.

Yep thats true even with a rigged antenna, my antenna right now is a coaxial cable taped to a copper pipe and the copper pipe is placed where it gets the best signal and then taped there.Great Picture too.ITS IN MY BASEMENT AND GETTING EVERY CHANNEL WHICH IS AMAZING.

heres my antenna...lmfao

http://img524.imageshack.us/img524/9214/image008uy2.jpg
(Pic quality not that good took with cell phone.Works great)

How do you like my attic mount? Pulls in good from St. Louis

Yeah thats cool heres some pics of my setup.

http://img409.imageshack.us/img409/5647/antennauo5.jpg
Heres a picture of the signal.

and its in my basment its amazing i can pick up a signal
http://img512.imageshack.us/img512/1238/cbsha4.jpg

wow, awesome, how far are ya from St. Louis

wow, awesome, how far are ya from St. Louis

Im about 37 miles from st louis

wow, something else, good job

wow, something else, good job

Yeah the only hd channels i dont get are pbs,some church channel and my network tv. I plan on getting a real antenna soon just wanted to be able to get kmov right away, since im broke right now from buying my new tv(Vizio 32 Inch XV32L)

Yeah the only hd channels i dont get are pbs,some church channel and my network tv. I plan on getting a real antenna soon just wanted to be able to get kmov right away, since im broke right now from buying my new tv(Vizio 32 Inch XV32L)

I'm in Alton, so about 35-40 miles from St. Louis stations. All the people I know here who have OTA have antenna on 10 foot mast on top of roof. In addition that is what antenna dealer recommended to me if I wanted to get channel 4HD OTA. (Plus I would need a HD tuner). Just seemed like too much hastle for one channel. But if your's works that good, more power to you. Sounds like an inexpensive solution.

I'm in Alton, so about 35-40 miles from St. Louis stations. All the people I know here who have OTA have antenna on 10 foot mast on top of roof. In addition that is what antenna dealer recommended to me if I wanted to get channel 4HD OTA. (Plus I would need a HD tuner). Just seemed like too much hastle for one channel. But if your's works that good, more power to you. Sounds like an inexpensive solution.

Sounds like they are just trying to rip you off ill have a regular tv antenna and i can tell you how that goes.If i can use a copper pipe as a antenna in a basement i really doubt you need a 10 foot mast on a roof.

Kind of depends on your altitude, too. I have mine on a ten foot mast because I don't pick up diddley squat otherwise (I live in a valley).

OTOH, a friend of mine who lives an I-70 exit farther from town than I do, picks up every channel fine and dandy with a small thing in his attic. He lives on top of a hill.

Does anyone know if the DVI Port is active on the 6200


Also my qam on my tv picked up starz hd on 83-1 thats pretty cool.

Does anyone know if the DVI Port is active on the 6200

It was on mine when I had one.

I sure hope you didn't get the one I swapped out. It worked fine 99% of the time but every month would lose it's memory:mad:. I can see it going right back on the shelf and out to another unsuspecting susbscriber...I sure hope not.

Wayne

It very well could be your old box. The tech couldn't get the channel info to download while he was here so I tried to trigger it myself. I got the on demand data to come down but no channel guide. It seems the channel guide ID is not defined in the account settings. It is just blank. The other accunt settings have the _charter_stlouis defined but not the channel map ID.

What a bunch of crap. What use is a DVR if you can't schedule anything to record. I have an appointment for tomorrow. My work schedule makes it hard to deal with these people. I just know they are going to take this box away tomorrow and they will give me the non moxi box and I will lose the extra recording space.

Frustrated in Sappington.

I am happy to report that a tech visit was not necessary. I received a call this morning from one of the techs after he remotely updated the Moxi. Even though I was half asleep I could see the program guide was active and working.

3 cheers to that guy for saving a visit. Now I can do recordings.

Mike

How is the Moxi? and how much does it cost a month to get one?just wondering cause i just have the 6200.

Question for you guys - do you guys have problems when switching from HD to SD channels. The moxi scrambles the entire picture. The only way to get to work is to be on a HD channel and "jump" back and forth until it works. I've called tech support, but after sitting through all the prompts for ten minutes they tell me nothing is wrong. It's absolutely maddening - especially when the wife changes the channel to another SD - the whole picture is scrambled, can't see the menu - so it's tough to see what your doing. Any fix for this?

I was a happy Dtv customer until we bought our HD and wanted to upgrade, because the dish is bigger, they wouldn't mount it on our chimney and that was the only place to get signal.

Wish someone in the media would write an article about how pathetic it is that CBS HD is not offered on Charter. There needs pressure directed at both sides. It was brutal watching the US Open tennis in SD, and well, I did'nt even try watching NFL in SD, whatever game was on CBS.

get a indoor uhf antenna, you will be surprised how good it works

How is the Moxi? and how much does it cost a month to get one?just wondering cause i just have the 6200.

The moxi is charged at the dvr rate. The pros and cons are listed on the first page but to summarize: Moxi has a nicer menu, DVI out,a smaller hard drive (and the ability to plug in one external drive) than the 3416 and the 3416 has a clunky menu (according to users, I haven't seen it), HDMI out and a larger hard drive but no external drive capabilities yet.

My Westinghouse takes DVI or HDMI so that part doesn't matter. I am hooking up a 500 gb drive today. You can have as many external drives as you want but only one can be hooked up at a time.

I haven't received my first bill with the dvr yet so I can't quote the exact cost. It should be about 120 ish.

edit: 120 ish with internet and hd programming.


Mike

Question for you guys - do you guys have problems when switching from HD to SD channels. The moxi scrambles the entire picture. The only way to get to work is to be on a HD channel and "jump" back and forth until it works. I've called tech support, but after sitting through all the prompts for ten minutes they tell me nothing is wrong. It's absolutely maddening - especially when the wife changes the channel to another SD - the whole picture is scrambled, can't see the menu - so it's tough to see what your doing. Any fix for this?

I was a happy Dtv customer until we bought our HD and wanted to upgrade, because the dish is bigger, they wouldn't mount it on our chimney and that was the only place to get signal.

If you happen to be using the DVI connection from the Moxi, consider using component cables. On the Moxi, component seems to provide just about as good a picture with fewer delays when changing channels.

If you already are using component or wish to continue using DVI, consider the following: go to the Settings tab in the Moxi menu, select the HDTV options card, and uncheck 480i and 480p.

does anyone know when the channels should be up tommorow i didnt have hd last time new channels were added? should it be up around 7am?

does anyone know when the channels should be up tommorow i didnt have hd last time new channels were added? should it be up around 7am?

The last time channels were added, they showed up on my Moxi box right at midnight.

oh i dont have moxi, and have not gotten the channels yet might have to wait till the morning im thinking. Has anyone got the new channels yet?

I have a moxi and didn't see any new channels this morning before work.

Anyone else seen the new channels this morning?

The channels are up now

Yep called the wife and she is seeing the same channels without guide data.. She tried tuning to them and only Starz is working for her right now.... Someone must have slept in or something because you would have thought these changes would have occurred early morning not during the start of business hours..


-Phatty

Yep called the wife and she is seeing the same channels without guide data.. She tried tuning to them and only Starz is working for her right now.... Someone must have slept in or something because you would have thought these changes would have occurred early morning not during the start of business hours..


-Phatty
I've gotten every channel working, starz is the only one showing anything in hd right now though. im watching history channel right now though and it seems really good quality, even though its just upconverted.

I've gotten every channel working, starz is the only one showing anything in hd right now though. im watching history channel right now though and it seems really good quality, even though its just upconverted.


It was reported over on the "Moxi" board by a charter employee that

"I know there was a flurry of emails as the distributor's broadcast facility suffered a fire yesterday and there was a feed outage on those channels."

hmmmm.
Wayne

If you happen to be using the DVI connection from the Moxi, consider using component cables. On the Moxi, component seems to provide just about as good a picture with fewer delays when changing channels.

If you already are using component or wish to continue using DVI, consider the following: go to the Settings tab in the Moxi menu, select the HDTV options card, and uncheck 480i and 480p.

I use the DVI connection and have 1080i only selected for HDTV options. I haven't noticed any terrible delays changing channels, it is actually quite speedy. My picture is fine but I have not tried the component output yet for a speed comparison. I do use a higher quality DVI cable that was purchased for a PC monitor.

In regards to the new channels. I can get them except now It says I need to subscribe to channels I already had before. /confused. Channel 9 HD is blocked and so is ESPN AGAIN. I seem to be getting more and more of these "you must subscribe" crap messages when I am subscribed. It is really starting to irk me.

Thanks for the replies - but it's not the HD that's a problem when switching from HD to SD. The SD picture is scrambled - as if I didn't suscribe to the channel. Matter of fact, everything is scrambled including the moxi menu.

I'm connected via composite cable and I'll try the trick of unchecking 480i and 480p.

Thanks for the replies - but it's not the HD that's a problem when switching from HD to SD. The SD picture is scrambled - as if I didn't suscribe to the channel. Matter of fact, everything is scrambled including the moxi menu.

I'm connected via composite cable and I'll try the trick of unchecking 480i and 480p.

Well composite cables cant handle 480p......only component,hdmi and svideo can. Composite cant do hd signals either...To watch HD programs youll need a hdmi cable or component cable. if you need to order a cable you can get some great cables at monoprice.com or meritline.com. i ordered a 2 pack of hdmi cables from mertline on friday night and they shipped Monday and i received them today, got 6ft hdmi cable and 6 ft hdmi to dvi for 11.99 free shipping.

In regards to the new channels. I can get them except now It says I need to subscribe to channels I already had before. /confused. Channel 9 HD is blocked and so is ESPN AGAIN. I seem to be getting more and more of these "you must subscribe" crap messages when I am subscribed. It is really starting to irk me.

I am also having problems tuning in channels. I get the blue screen/do not subscribe messages on at least StarzHD, PBS-HD, HDNET, HDNetMovies, ESPN-HD, ESPN Classic, ESPNU, and ESPN News. Other channels seem to be fine. I tried resetting my Moxi, but the problem remains (although the reset did cause program info to appear).

BTW, History Channel HD really sucks since it seems all they are doing is stretching the picture horizontally, even when the SD program is already in widescreen (i.e. there are still bars across the top and bottom on the HD channel).

I am also having problems tuning in channels. I get the blue screen/do not subscribe messages on at least StarzHD, PBS-HD, HDNET, HDNetMovies, ESPN-HD, ESPN Classic, ESPNU, and ESPN News. Other channels seem to be fine. I tried resetting my Moxi, but the problem remains (although the reset did cause program info to appear).

BTW, History Channel HD really sucks since it seems all they are doing is stretching the picture horizontally, even when the SD program is already in widescreen (i.e. there are still bars across the top and bottom on the HD channel).

History channel hds having problems their was a fire at their hd place last night.

All of the new HD channels were working on my MOXI last night,but there was no guide data.

Tim

All of the new HD channels were working on my MOXI last night,but there was no guide data.

Tim

I had the same experience. Went in and triggered a program guide download, and all info was there in about 5 minutes. Can't say I was crazy about the content on these channels, but they were all there..

I had the same problem, I triggered (menu + OK) a "program" up-date and got the schedule almost immediately. Since most Moxi's reboot on early Thursday morning you probably got it then.

Well composite cables cant handle 480p......only component,hdmi and svideo can. Composite cant do hd signals either...To watch HD programs youll need a hdmi cable or component cable. if you need to order a cable you can get some great cables at monoprice.com or meritline.com. i ordered a 2 pack of hdmi cables from mertline on friday night and they shipped Monday and i received them today, got 6ft hdmi cable and 6 ft hdmi to dvi for 11.99 free shipping.

Scratch that - not composite, component ( I do a little video work and it just flowed out).

Indeed. Damn those MD kids getting in the way again. <virtual smack upside the head at previous post, without apologies>
Nothing against the MD kids....I donate every year...but 30 hours on both HD and non HD feeds seems kind of extreme. Sunday we get Cards Cubs on both channels even though the game is not even in HD. (I think). So much for the tour championship......

Like I told KSDK...I'll make my donation and then switch channels

Scott

Nothing against the MD kids....I donate every year...but 30 hours on both HD and non HD feeds seems kind of extreme. Sunday we get Cards Cubs on both channels even though the game is not even in HD. (I think). So much for the tour championship......

Like I told KSDK...I'll make my donation and then switch channels

Scott
Every Cardinals game on KSDK is in HD. Unfortunately, that's the only thing going for them when they broadcast Cards games. An unwatchable pregame show fully complements their employment of a senile play-by-play man.

the picture quality of the games on ksdk are amazing quality though much better than fsn i believe.

Is everyone still seeing StarzHD? I am getting a no signal grey screen through cable card. History and AETV HD are coming through correctly.

im getting starz here in chesterfield. but i have to tell you im very disappointed at the content on the new 3 channels added. i havnt seen any true hd programming on hd history channel or A&E and i watched the sopranos on A&E hd a couple days ago and its all streched out and was not in hd and i use my ps3 to watch the sopranos because i have all season and it upconverts it to 720p and it looks like it did on HBO HD. there is absolutely no true HD programming on any of the new channels added.

I fixed my HD troubles from Charter and their DVR problems too. I get great CBS HD. Here is how I did it.

im getting starz here in chesterfield. but i have to tell you im very disappointed at the content on the new 3 channels added. i havnt seen any true hd programming on hd history channel or A&E and i watched the sopranos on A&E hd a couple days ago and its all streched out and was not in hd and i use my ps3 to watch the sopranos because i have all season and it upconverts it to 720p and it looks like it did on HBO HD. there is absolutely no true HD programming on any of the new channels added.
From what I understand, the facility where the A&E and History Channel feeds originate had a fire a little while ago (A&E and History Channel are both owned by the same company). I believe that is why they were simply upconverting their SD channel feed on the HD channel. However, they have fixed this....the feeds are now the actual HD feed (though not every program is broadcast in HD).

From what I understand, the facility where the A&E and History Channel feeds originate had a fire a little while ago (A&E and History Channel are both owned by the same company). I believe that is why they were simply upconverting their SD channel feed on the HD channel. However, they have fixed this....the feeds are now the actual HD feed (though not every program is broadcast in HD).

they appear to still be having problems with some of the hd programs due to shows that are listed hd does not broadcast in hd, such as modern marvels which lists on epg as hd and even history channels hd site listed i dont have the link to their site anymore.

im getting starz here in chesterfield. but i have to tell you im very disappointed at the content on the new 3 channels added. i havnt seen any true hd programming on hd history channel or A&E and i watched the sopranos on A&E hd a couple days ago and its all streched out and was not in hd and i use my ps3 to watch the sopranos because i have all season and it upconverts it to 720p and it looks like it did on HBO HD. there is absolutely no true HD programming on any of the new channels added.

man this is so true I was looking at the new HD channels thinking to myself this has got to be a joke, History HD channel looks awful, what the hell is going on

I fixed my HD troubles from Charter and their DVR problems too. I get great CBS HD. Here is how I did it.

Charles.. I really like how well you organized all of your cable feeds, etc. on your basement wall. Any tips you can provide? Also, where'd you find the what looks like 90 degree coax connectors?

Thanks,
Jay

(Wentzville, currently on Charter - planning on putting in an antenna and possibly switching to Dish)

Charles.. I really like how well you organized all of your cable feeds, etc. on your basement wall. Any tips you can provide? Also, where'd you find the what looks like 90 degree coax connectors?

Thanks,
Jay

(Wentzville, currently on Charter - planning on putting in an antenna and possibly switching to Dish)

Thanks Jay, I just planed it all out. I really wanted to install one of them fancy headend cabinets, but the previous installed coax is too short and I didn't want to add coax with straight thru barrels. So I just installed a mount board and did the best I could with the shorter coax. I did replace bunches of coax that I could, but the four upstair bedrooms were out of the question. My wife and I did snake a coax from the basement to the attic for the over the air antenna. That was lotsa fun!! The 90 degree connectors are sweet. They are 3 gig too. Found them on line from Pico. Take note of the 12 port splitter. That was really hard to find. Here are a few sites to help. Thanks again.

http://www.blondertongue.com/Distribution
http://www.picomacom.com/products/display_pico.asp?txtSearch=PMD
http://www.antennasdirect.com/DB4_HDTV_antenna.html

man this is so true I was looking at the new HD channels thinking to myself this has got to be a joke, History HD channel looks awful, what the hell is going on

I'll second that emotion!

Did anyone else lose the guide data for history channel hd?Everything on the channel says to be announced.ive unplugged it and everything anyone got any suggestions i dont have a moxi i just got the 6200.is anyone else experiencing this issue...

If theres a charter tech on here could you report this issue something for me please. Its gone through signals being sent and everything ive heard its something to do with the guide vendor not sending the correct info or something at the headend. Its a problem with History channel hd info not being available heres some pictures of whats going on. This is only happening on History Channel HD

http://img168.imageshack.us/img168/3264/guideproblem1vc4.jpg

http://img353.imageshack.us/img353/8491/guideproblem2xr0.jpg
If you cant do that please tell me what i should do to have charter correct this issue because it has nothing to do with my hardware or cables or anything.

Did anyone else lose the guide data for history channel hd?Everything on the channel says to be announced.ive unplugged it and everything anyone got any suggestions i dont have a moxi i just got the 6200.is anyone else experiencing this issue...

I still have History HD program info on my Moxi.

I still have History HD program info on my Moxi.

Must be a issue for boxes other than the moxi it does not have info on my non hd boxes also. And ive seen people respond back saying they are experiencing it too on dsl reports..

ive got the moto 6200

See: http://www.dslreports.com/forum/r19125583-CATV-St-LouisMO-History-Channel-HD-Guide-Data

KSDKS forgetting to flip the hd switch happened on the office and er.....

KSDKS forgetting to flip the hd switch happened on the office and er.....
I know, it's really starting to tick me off. Their a number of someone we can call and wake up?

I know, it's really starting to tick me off. Their a number of someone we can call and wake up?

PHONE:
Main Switchboard:
314-421-5055


I emailed the engineering dept about the issue i haven't tried calling yet.

It's nice that they switched their news to HD...

It's nice that they switched their news to HD...

Seems like they are having problems with the national feed or something, lenos in sd now...

Seems like they are having problems with the national feed or something, lenos in sd now...
Ahh

Ok, so ESPN HD seems to keep dropping out during college football. I get the blue screen saying I don't subscribe to the channel and it's driving me up the wall!

I just read this on another Local HD board - How come Charter doesn't roll things like this out nationwide? Or have they not released that new in the STL area yet?

"""Upcoming news on New HDs - Posted 9/27

We are adding at least 2 new HDs before the End of October -

Fox Business and a combination Golf/Versus

As I also understand it we'll be migrating at least to of the expanded basic channels over to digital (they'll be part of the "Total View" which was formerly known as Family and Information Tier)

Check your mail - we should bee sending out new lineups which include the Music Choice changes recently made as well as the new channels coming by the end of October.


*****ALSO*******
Starting Tomorrow through Monday there should be a SHOWTIME free preview - this will include the Showtime on Demand Service for those of you using a Charter Box. Featured programming is availible at www.sho.com (I'm looking forward to the Showtime Free Preview myself)

__________________
James Doster
Digital Coordinator
Charter Communications; Hickory, NC""""

Anyone know if Charter customers will be getting TBS HD before the MLB playoffs start? Seems like every other company has a carriage agreement.

Anyone know if Charter customers will be getting TBS HD before the MLB playoffs start? Seems like every other company has a carriage agreement.

Not even in Atlanta :)

Hey guys, quick question. I believe my Moxi box died on me. I reset the box and it goes through it's motions until the clock just sets on 12:00 and I get a weird colored picture on the TV. Anyway, I've called Charter and have a tech coming out today to look at it. If it has to be replaced, does anyone know if I can get another MOXI box to replace it or will they try and give me one of those other boxes? Thanks.

Hard to say, one of the reasons I went with Dish TV, Moxis came in from the repair shop once a week and they were usually promised out, you might have to settle for a 3416, good luck with that one!

So is the consensus still that he 3416's are worse than the Moxi's?

So is the consensus still that he 3416's are worse than the Moxi's?

Yes when I moved they tried to give me a Non-Moxi box and the TV guide interface was horrible compared to the Moxi. Eventually through a lot of complaining and escalating they sent out a Moxi.

What the hell happened.....I turn on the TV this afternoon and everything's gone.....All my recorded shows, all the series settings...everything. Must have been one massive update they sent during the night to erase everything. Guess I'll be watching online until I'm caught up. I hate this 3416 box!!! The i-guide sucks also.....

What the hell happened.....I turn on the TV this afternoon and everything's gone.....All my recorded shows, all the series settings...everything. Must have been one massive update they sent during the night to erase everything. Guess I'll be watching online until I'm caught up. I hate this 3416 box!!! The i-guide sucks also.....
The absolute ineptitude of the Motorola 3416 is what inspired me to get a TiVo Series 3. Now I have MUCH more storage space (750GB) along with a box that's 100x more reliable.

i was having problems with my DCT6200 so i went up to the ofallon,mo office and exchanged, i got a DCH6200 now which includes HDMI :D

Last week I started getting the Moxi overheating warning message even though nothing had changed. Even after adding a fan the message still popped up so I figured the box was dying. Came back from out of town on Monday and the box was dead: no picture and the display flashing weird characters. Unplugging and resetting did no good.

Called up customer service and we diagnosed the box as dead (duh) and they scheduled an appointment for today. I made sure to state 4 times that I wanted another Moxi box and would not accept anything else.

They got here at 2:55pm for a scheduled 1-3pm appointment. I was glad to open the door and see the guy carrying another Moxi box. He confirmed the old one was dead since it was reading 53 degress celcius and said that normal is 36. Switched it out but it took him a while to get a tech that could ping properly and get things going. Finally he did and the new box seems to be working okay. The guide is still uploading but right now I've got a partial guide so things should be okay.

Just a bummer to loose programming and having to reset my shows.

These sun outages that keep happening. Are really annoying me it messed up like all the hd channels. ESPECIALLY HDNET....and HDNET MOVIES. Dont know if they mess up other channels since i watch HD Alot.

Yes when I moved they tried to give me a Non-Moxi box and the TV guide interface was horrible compared to the Moxi. Eventually through a lot of complaining and escalating they sent out a Moxi.

I don't understand why someone would complain about the menu and neglect the fact that you can record to a PC. This alone gives you ALL the (non 5C) storage you would ever need without an outside source deleting everything.

You do know that every Moxi box I have ever seen is illegal. They don't have the active firewire output that is required in all CABLE privided STBs. This is the reason I required the 3416.

Walt

I believe the law is that they have to offer one with firewire, not that every box must have one.

i was having problems with my DCT6200 so i went up to the ofallon,mo office and exchanged, i got a DCH6200 now which includes HDMI :D

Besides the DCH6200 having HDMI, is there any other advantage in trying to get the DCT6200 swapped out for one? Is there really a picture quality improvement over the component connections of the DCT version, esp with SD Analog/Digital signals? Are there optical out connections for the audio?

thanks
Brent

I believe the law is that they have to offer one with firewire, not that every box must have one.

You are so right. I get upset when I'm around DVR talk because it took almost 2 years to get one. I need to speed up the brain and slow down the mou....ah....fingers.

Walt

Besides the DCH6200 having HDMI, is there any other advantage in trying to get the DCT6200 swapped out for one? Is there really a picture quality improvement over the component connections of the DCT version, esp with SD Analog/Digital signals? Are there optical out connections for the audio?

thanks
Brent

The picture quality of hdmi is nice and everything. SD looks bad if you change it to anything other than 480i. And of course it has optical out the dct6200 did too....it has every connection you could think of hdmi,component,composite,svideo,optical out,coaxial out.it also downloads the programming info much faster, downloads info in like 5 minutes.

Anybody else not getting sound on 792 (Tiger's game)?

I see now why Charter was so eager to get my Moxi box back after I cancelled them for D*. I had scheduled for Charter to be cut off today (since moved back since there was a problem with my D* install this weekend), and I had calls from Charter on Friday (on machine) and Saturday saying there was a tech in the area and they wanted to come pick up the box. When I asked why I couldn't just drop it off, they gave me some mumbo-jumbo about "providing this free service" because they had been having "problems" at their drop off location...I said no thank you, I'm still paying full price for your service (even if only for another two days) and I still have shows I want to watch on the DVR before I return it.:)

Sorry if this has been covered - newbie here at this forum. Does anyone know whether the Big Ten network will be coming to Charter?

Sorry if this has been covered - newbie here at this forum. Does anyone know whether the Big Ten network will be coming to Charter?


http://www.stltoday.com/stltoday/sports/columnists.nsf/dancaesar/story/0B8D7780B1A591388625733B000B75E3?OpenDocument

Thanks for the reply bhornberger; very interesting.

With DTV offering 60 more HD Channels than Charter, is Charter going to continue their practice of offering two new HD channel every few months or are they actually going to try and compete? I like my Moxi, but if the service doesn't get better soon I will be switching.

My Moxi didn't record channel 4 (KMOV), NCIS & The UNIT last night. Tuesday. Did anyone else have this problem? A first for me and I've had Moxi for 3 years

My Moxi didn't record channel 4 (KMOV), NCIS & The UNIT last night. Tuesday. Did anyone else have this problem? A first for me and I've had Moxi for 3 years

I never use Charter for CBS. I record OTA.

Walt

I get great HD CBS from St. Louis too from an OTA antenna mounted in the attic. I am in the O'Fallon, IL area.

I also get CBS HD through an antenna i got it ran upstairs into a spare bedroom up really high on this shelve on the wall.I get full strength signal of every channel except for the pbs channels which i get in like half strength.

My Moxi didn't record channel 4 (KMOV), NCIS & The UNIT last night. Tuesday. Did anyone else have this problem? A first for me and I've had Moxi for 3 years

I did not record them with Moxi but tried to with MYHD. It recorded The Unit but not NCIS.

Ron

Fot those who care the new Fox Business Channel is on channel 144.

Wayne

I've lost power briefly to the Moxi several times over the last year, no big deal, reboot and everything is fine. I have a large external HDD connected, never been an issue with the recorded content still available . . . at least until this morning.

Must have lost power very briefly last night (even the digital clocks in the house were still fine), rebooted the Moxi, all is well, EXCEPT the content recorded on the external drive remains unavailable. When I power off the HDD and power back on the Moxi prompts to reformat. I choose not to and the contents of the drive is not read.

Am I missing some trick to reconnect to the content? Always used to come back up fine. I'm positive the drive itself is fine.

I've lost power briefly to the Moxi several times over the last year, no big deal, reboot and everything is fine. I have a large external HDD connected, never been an issue with the recorded content still available . . . at least until this morning.

Must have lost power very briefly last night (even the digital clocks in the house were still fine), rebooted the Moxi, all is well, EXCEPT the content recorded on the external drive remains unavailable. When I power off the HDD and power back on the Moxi prompts to reformat. I choose not to and the contents of the drive is not read.

Am I missing some trick to reconnect to the content? Always used to come back up fine. I'm positive the drive itself is fine.


Yeah there were momentary electrical spikes last night.

I would power both down and then power up the external drive and then power up Moxi. This worked for me when it didn't recognize it after a power outage. I have since bought a small UPS and it the slight power outages haven't effected it since.

BTW, There is an excellent forum that discusses and advices on everything Moxi. A really good source of information.
For instance:
http://www.avsforum.com/avs-vb/showthread.php?p=11948447#post11948447
Wayne

Yeah there were momentary electrical spikes last night.

I would power both down and then power up the external drive and then power up Moxi. This worked for me when it didn't recognize it after a power outage. I have since bought a small UPS and it the slight power outages haven't effected it since.

BTW, There is an excellent forum that discusses and advices on everything Moxi. A really good source of information.
For instance:
http://www.avsforum.com/avs-vb/showthread.php?p=11948447#post11948447
Wayne

Thanks very much. I followed your advice and am back in business. I'll check out the forum as well.

Cheers.

Hey guys. Well, last week I got my Moxi box that died on me swapped out for a DCT-3416.

This week, about half of the recorded shows I've taped so far have been messed up. Basically the show starts playing, and then as some point in it, it just freezes up and won't play anymore. I have to exit out to live tv. If I try and go back into the recorded show, I can watch it again, but it always freezes at the same point. Does anyone else have this issue? I've asked the question over on the Comcast 3416 forum, but no one has really gotten back to me. Thanks.

Not really the right forum for this - but since many have Moxi's.
Can't program my new Panny 50" remote to operate the Moxie (supplied codes don't work) and it's driving me (or more importantly, the wife) nuts having only one remote.
- does anyone know any other codes that have worked with the Moxie? or
- does anyone have any experience with a universal remote that works well with the Moxi?

Thanks much

Why don't you use the Moxi remote to operate the TV?

The moxi remote is very good and the layout is perfect.

Agreed - I do like the Moxi remote. However, I wanted a second remote so my wife could control the TV as well (we're quite often a ways apart when I'm working at the computer).

It would also be nice if I could get the panasonic remote to work since it controls the aspect ratios.

Anyone on Charter having trouble with HDNet & HDNet Movies tonight?

My Series3 TiVo is displaying nothing but a gray screen on these channels.

can anyone tell me what happened to Starz HD channel 790, did charter take it off because now it only says if I want to order the channel please call charter, what happened to Starz HD it was has been showing fine every since its release up until now, do we have to pay for Starz HD or something now, I mean it has been free all this time, PLease help

If you don't subscribe to Stars and were receiving Stars HD for free it was by mistake. The channel should only be available to Starts network subscribers.

Anyone on Charter having trouble with HDNet & HDNet Movies tonight?

My Series3 TiVo is displaying nothing but a gray screen on these channels.

Yes i had the problem happen last night and a large amount of today. Great to hear that it wasn't a problem with my end.

If you don't subscribe to Stars and were receiving Stars HD for free it was by mistake. The channel should only be available to Starts network subscribers.

hey thanks for clarifying that for me

Not really the right forum for this - but since many have Moxi's.
Can't program my new Panny 50" remote to operate the Moxie (supplied codes don't work) and it's driving me (or more importantly, the wife) nuts having only one remote.
- does anyone know any other codes that have worked with the Moxie? or
- does anyone have any experience with a universal remote that works well with the Moxi?

Thanks much

You are right, this is not the best place for this.:o There is a supurb MOXI forum and they have discussed this issue a lot. Since I don't use that remote I don't know but I know there is an issue with some remotes. > this will get you there and then do a search: http://www.avsforum.com/avs-vb/showt...7#post11948447.

Nevermind I see you already posted there with not much advice I see.

Others have solved this need for two remotes by buying an additional Moxi remote on eBay. I don't know where they come from but they do exist.

Charter just added HD On Demand :D hopefully they get starz hd on demand and stuff soon. Right now they got like 6 movies in hd, and its pay ones they charge $5.99.Also they added History channel and A&E but they are in sd.

Also they added History channel and A&E but they are in sd.
Umm, they just added History and A&E in HD, Charter has had them in SD forever.

I think he meant VOD

Umm, they just added History and A&E in HD, Charter has had them in SD forever.

Or he could have meant that the majority of the content is stretched SD...

Can't stand networks that opt to stretch the picture..

Umm, they just added History and A&E in HD, Charter has had them in SD forever.

Yes they added them on Video On Demand, in the cable networks part..

If you get a moxi you need to have them install it right? how much does it cost for them to install it.

If you get a moxi you need to have them install it right? how much does it cost for them to install it.

It depends on how good a negotiator you are.:cool: I have never paid for an installation but I have been with Charter/TCI for over 20 years and they don't want to lose me.;) I don't have the installation charges in front of me but they probably have the list online at their website. If you are brand new you won't have much leverage but they do bargain so give it a try. The more services you have with them the more they will bargain. I even got my mom's internet reduced from $45 to $30 to $20 but you have to be strong and just say "Nope, I can't do that".

It depends on how good a negotiator you are.:cool: I have never paid for an installation but I have been with Charter/TCI for over 20 years and they don't want to lose me.;) I don't have the installation charges in front of me but they probably have the list online at their website. If you are brand new you won't have much leverage but they do bargain so give it a try. The more services you have with them the more they will bargain. I even got my mom's internet reduced from $45 to $30 to $20 but you have to be strong and just say "Nope, I can't do that".
ok thanks for the advice, ive got every service except for the sports tier. Ive been with charter since December 2005 i think but thats because i would jump between satellite and cable.I was with charter from like 1987-2003 or something like that went to satellite because they were giving a better deal and charter wouldn't agree to it. Late 2003- Late 2005 was when i was with satellite.

So i was with cable from 1987-2003 and came back late 2005 and been with cable since.
Ive got everything with cable though every channel(except for sports tier),3 boxes 1 sd 2 hd boxes(soon to 1 hd box and 1 hd dvr box). Cable internet,Phone.

What are the models that charter gives people. I know about the motorola 3416 but what is the typical moxi. And has anyone got a hd-dvr lately what model did you get. ive got an install scheduled for Nov 1st.

What are the models that charter gives people. I know about the motorola 3416 but what is the typical moxi. And has anyone got a hd-dvr lately what model did you get. ive got an install scheduled for Nov 1st.


You will probably recieve the Moto 3416.

Walt

You will probably recieve the Moto 3416.

Walt

Ok hopefully i get a moxi when i scheduled the appointment i had em put down that id like a moxi.

Source:MultiChannelNews.com

Charter Signs Deal for NHL Network Carriage

St. Louis — Charter Communications is the latest cable operator to sign on to carry the upstart NHL Network.

The parties are expected to announce a distribution deal that will place the network on Charter’s digital sports tier, although it’s unclear how many subscribers will actually receive the service.

Charter joins Comcast, Time Warner Cable, Cablevision Systems and Cox Communications — as well as satellite distributors DirecTV and Dish Network — as carriers of the league’s 24-hour channel, which offers 50 live regular-season games, as well as classic games, documentaries, instructional shows and highlights.

While the league said the network will pass some 80 million subscribers with its deals, the network’s actual subscriber count will be closer to the 12 million subscribers that sports tier-based networks such as NBA TV reach.