St. Louis, MO - Charter [Text View] - Page 3

StLBluesFan

10-31-07, 11:33 AM

I'll be turning in a Moxi to the Town and Country Charter office on Friday morning if someone wants to try to grab it. ;) Have moved to Directv, holding onto the Moxi for a couple of days to make sure I'm fully satisfied with the move.

Price for cable service went up nearly 40 bucks (again) and I'm tired of going thru the negotiation dance with Charter to get back to the reduced rate. Plus Charter will likely never come close to the number of HD channels already available via D*, not to mention CBS-HD . . .

Lucid504

11-01-07, 12:33 AM

Just an update to people st peters office is out of stock on hd-dvrs wont have any until the 15th...they were supposed to install on the 1st now its the 16th...stupid charter cant even reserve a box for an install.....

Lucid504

11-01-07, 09:46 AM

I scheduled an appointment for charter to install an hd-dvr on November 1st well the day before on Halloween i get a call to confirm the appointment and then 20 minutes later i get a call from charter saying they cant install because they are out of hd dvr boxes and wont have them for 2 weeks so they reschedule the installation date to the 16th. Well today i get a call saying charter will be out here at around 8:15-9:30, so i transfer to a human and im told they actually didn't schedule the appointment for the 16th so they got to schedule it to the 17th...and then she goes so we will see you the 7th and i go i thought you said the 17th and she was like oh i sure did.....

What the hell is wrong with the people at charter.

UPDATE:
They gave me a 20 dollar credit for all the problems....so it makes it 14 to install.

chuckparr

11-01-07, 08:54 PM

Every channel on my Charter digital cable is breaking up tonight, while the two TV's on standard cable are fine. ANyone else having that problem?

PWSHER

11-03-07, 07:29 PM

Anybody else not getting sound on Fox Sports Net (792) on Charter or other???
This is thre second time recently that I have tried to watch a High def sports program and there was no sound.

tcfila

11-04-07, 11:02 AM

Anybody else not getting sound on Fox Sports Net (792) on Charter or other???
This is thre second time recently that I have tried to watch a High def sports program and there was no sound.

The Tigers sounded good to me, but looked even better.

Tim

GCanada

11-04-07, 11:10 AM

I'm a big D* fan but like to stay in the know about other options. How much is charter charging these days for all the channels inlcuding all the movie channels? Also how is there HD lineup coming?

chuckparr

11-04-07, 07:59 PM

I'm a big D* fan but like to stay in the know about other options. How much is charter charging these days for all the channels inlcuding all the movie channels? Also how is there HD lineup coming?

I'm considering D* as a family Christmas present. Charter is about $70-80 for full digital package + HD + HD movie channels. Still no CBS-HD because of the Charter-Belo squabble. They just added History HD and A&E HD except they aren't true HD, just standard stretched. I have to say I am (one of the few) that has not had picture quality issues with Charter, but for 80 bucks would sure like to get CBS HD as well as a few of the choices satellite viewers get.

charlesrshell

11-04-07, 08:07 PM

I'm considering D* as a family Christmas present. Charter is about $70-80 for full digital package + HD + HD movie channels. Still no CBS-HD because of the Charter-Belo squabble. They just added History HD and A&E HD except they aren't true HD, just standard stretched. I have to say I am (one of the few) that has not had picture quality issues with Charter, but for 80 bucks would sure like to get CBS HD as well as a few of the choices satellite viewers get.

Have you tried an OTA antenna? That is what I did when still with Charter. Was able to get better quality HD CBS than what Charter could provide before they lost it.

chuckparr

11-04-07, 09:42 PM

Have you tried an OTA antenna? That is what I did when still with Charter. Was able to get better quality HD CBS than what Charter could provide before they lost it.

Have considered. Local dealer recommends a ten foot mast ((I'm north of Alton) plus would need a HD tuner. Satellite seems like a one-stop solution instead of switching antenna/cable depending on what we are watching. Plus in long run it seems either satellite choice will have more HD choices than Charter. After a year they added three crappy stretched HD channels.

charlesrshell

11-05-07, 04:53 AM

Have considered. Local dealer recommends a ten foot mast ((I'm north of Alton) plus would need a HD tuner. Satellite seems like a one-stop solution instead of switching antenna/cable depending on what we are watching. Plus in long run it seems either satellite choice will have more HD choices than Charter. After a year they added three crappy stretched HD channels.

I did a quick check of Alton's zip code in http://antennaweb.org/aw/welcome.aspx and you would have no problem pulling in the HD channels from St. Louis. CBS is only 27 miles away. Why not have the OTA antenna and satellite? That is what I have with Dish. I even have the OTA mounted in the attic. The VIP722 HD DVR with Dish can record three tuners at the same time using the OTA antenna. The OTA picture looks just as good as satellite. With the OTA you would have backup to satellite if you have loss of signal from thunderstorms. The 722 works bunches better than Charter's MOXI and the Motorola 3416 DVR.

chuckparr

11-05-07, 08:42 PM

I did a quick check of Alton's zip code in http://antennaweb.org/aw/welcome.aspx and you would have no problem pulling in the HD channels from St. Louis. CBS is only 27 miles away. Why not have the OTA antenna and satellite? That is what I have with Dish. I even have the OTA mounted in the attic. The VIP722 HD DVR with Dish can record three tuners at the same time using the OTA antenna. The OTA picture looks just as good as satellite. With the OTA you would have backup to satellite if you have loss of signal from thunderstorms. The 722 works bunches better than Charter's MOXI and the Motorola 3416 DVR.

Two people with in a mile of me have sat. with antenna for OTA HD. Both told me they could not get good OTA signal until they put antenna on a mast on top of roof. I guess I figure I will have the same situation, and just haven't convinced myself to go to the hassle of antenna and another tuner.

Lucid504

11-07-07, 08:48 AM

Hey everyone heres the number for tech escalations at charter

636-387-6680

charlesrshell

11-07-07, 08:50 AM

Hey everyone heres the number for tech escalations at charter

636-387-6680

What is tech escalations!!

Lucid504

11-07-07, 12:16 PM

What is tech escalations!!

If your having a problem with a problem with something that you called up about like them keep on delaying an appointment or something they are the people to call.

comp1040

11-07-07, 01:40 PM

Lucid504

11-07-07, 02:37 PM

The link above does not work anymore so you can check out this link

http://biz.yahoo.com/bw/071105/20071105006132.html?.v=1

In other news:

I got a call from a charter general manager about my emails about them keep on delaying my install of an hd dvr he said he would reschedule it for tomorrow between 1-3pm and he did, which is cool since it was scheduled for the 17th..and originally the 1st

bailorg

11-07-07, 05:37 PM

Here is a sentence from a Charter news release: "Charter plans to provide over 100 high definition programming options by year end." What they don't say is which year end. You can see the complete text here: http://home.businesswire.com/portal/...32&newsLang=en

This was posted over in the Moxi section.

Ron

I highly suspect that they are including HD on Demand in that 100 figure so that they could quite feasibly have only 20-25 HD channels and around 75-80 HD on demand programs available at any given time.

chuckparr

11-07-07, 07:43 PM

Here is a sentence from a Charter news release: "Charter plans to provide over 100 high definition programming options by year end." What they don't say is which year end. You can see the complete text here: http://home.businesswire.com/portal/...32&newsLang=en

This was posted over in the Moxi section.

Ron

Charter with 100 HD channels by year end? More like by decade end. I'lloeat my proverbial "hat" if that happens even by year end 2008. And The Weather Channel in HD-how exciting-I set for hours and hours and watch weather maps, about as exciting as traffic reports. Why watch HD movies and regular TV when you can watch HD weather reports. Can you tell I'm excited?

AdmiralsClub

11-07-07, 11:21 PM

Here is a sentence from a Charter news release: "Charter plans to provide over 100 high definition programming options by year end." What they don't say is which year end. You can see the complete text here:

]“At any given time they will be able to choose from over 100 high definition movies, series, educational shows and much more. Having content on demand means watching what you want when you want it, and now our customers can enjoy that choice and convenience in high definition.”[/B]

Not channels!!! At the rate Charter is adding HD channels, it will take Charter 15 years until they have 100 channels in HD.

I have a courtesy account w/Charter thru 5/08 and get a deeply discounted rate. When that expires, it's DirectTV for me!!!!!!

StLBluesFan

11-08-07, 10:50 AM

]“At any given time they will be able to choose from over 100 high definition movies, series, educational shows and much more. Having content on demand means watching what you want when you want it, and now our customers can enjoy that choice and convenience in high definition.”[/B]

Not channels!!! At the rate Charter is adding HD channels, it will take Charter 15 years until they have 100 channels in HD.

I have a courtesy account w/Charter thru 5/08 and get a deeply discounted rate. When that expires, it's DirectTV for me!!!!!!

I fimally left Charter last week for D*. Couldn't be happier. In terms on number of HD channels I actually would watch, D* has 3 or 4 times as many as Charter. Add Channel 4 HD and the ability to integrate OTA HD signals into the D* channel guide (allowing for DVR recording of OTA), and the move was a no-brainer for me.

charlesrshell

11-08-07, 10:54 AM

I fimally left Charter last week for D*. Couldn't be happier. In terms on number of HD channels I actually would watch, D* has 3 or 4 times as many as Charter. Add Channel 4 HD and the ability to integrate OTA HD signals into the D* channel guide (allowing for DVR recording of OTA), and the move was a no-brainer for me.

That is what I did too. Went from Charter to "E" Dish TV. The VIP722 DVR works bunches better than Charter's DVR.

tonycsmoke

11-08-07, 12:17 PM

I did just the opposite, went from D* to Charter, but not by choice. Damn HD dish is too big for my chimney and with a two story house and trees directly to the south, the chimney is the only place. After having Tivo and D* for years Charter was a big shock to the system.

Uverse is right around the corner...but I'll probably wait for them to iron out the bugs first. When they get it rolling and with all the future potential, I have a feeling Charter will be a thing of the past.

tcfila

11-08-07, 02:43 PM

mkconley

11-08-07, 05:53 PM

comp1040

11-08-07, 09:10 PM

For everyone with a MOXI.

Charter has enabled the option of recording/deleting things via www.charter.net Just log in and then click on the TV link and look to the right side. By the zipcode there is a link for DVR menu.

Enjoy.

Tim

I was unable to find the DVR menu so I asked Charter.

I just used the online chat with charter and they said that Web DVR has not been released in my area yet. My services is thru Olivette. They were going to denote on my account to let me know when it is available. Maybe it will be in the next couple of days.

Ron

codetalker

11-08-07, 10:12 PM

FWIW, I live in the east Edwardsville area (have Charter) and wanted to watch the Colts-Patriots game in HD. I ressurected an antenna that I had bought last year for my non-HD CRT (in order to use during the post ice storm Charter blackout) and was able to receive KMOV HD very well (92% signal strength) with it on the floor (!) behind the TV.

It''s a "HD" model (which means it looks fancy and costs more than it should) antenna with a circular UHF receiver and rabbit ears. I bought it at a local well known national electronics store and it cost around 65$.

PWSHER

11-09-07, 08:33 AM

Is it just me or does anyone else think that $44.95 for the bottom tier of Charter internet is over priced? That will be the charge as of 02/08. Yeah, I know if you complain you can get it cheaper, and I do but what a pain.

Prediction: Charter will be bought by another cable company soon. These folks do not know how to run a business. I have been with them over 20 years and love my Moxi DVR but as soon as an equal technology comes along I am out of here.

Neuner

11-09-07, 09:14 AM

aspec2

11-09-07, 09:36 AM

Does anybody know if Charter has activated the copy protection (CCI 0x02) on their HD content like HBO HD, Showtime HD etc?. I'm thinking of getting two HD Tivo's and want to use the Multi Room Viewing capability.

Charter doesn't own the content. It is up to the owner of the copyright as to whether the flag is set.

A few years ago, Mr. Cuban said he was going to take an East Coast cable company to task for flagging HIS Maverick games.

Walt

GlendaleHDTV

11-09-07, 09:55 AM

Was wanting to have some buddies over to watch the OSU vs KU game on Saturday OTA 30.1 but TitanTv doesn't list it in HD. Doesn't look like there are any games on ABC that are in HD. Does anyone know for sure?

Thanks,
Neuner

Yes it is. All ABC Saturday night games are HD. Fredfa's Hot Off the Press thread in the HDTV Programming forum lists which games are in HD each week. Here's the link:HOTP (http://www.avsforum.com/avs-vb/showthread.php?p=10367407&&#post10367407)

bailorg

11-09-07, 10:31 AM

Slightly off topic since it's not HD, but the NHL Network is now active on Charter on channel 410.

tahngarth

11-09-07, 10:36 AM

For everyone with a MOXI.

Charter has enabled the option of recording/deleting things via www.charter.net Just log in and then click on the TV link and look to the right side. By the zipcode there is a link for DVR menu.

Enjoy.

Tim

Holy freakin hell, I never imagined charter would implement something like this. Just logged in hit a couple buttons and 2 seconds later the recording light turned on. Thanks for the heads up on this, I would have NEVER noticed it on my own, I never log into charter's site.

edit: Just played around , you can even view what's recorded (but not watch it) and delete stuff, cancel recordings, and so on.

Neuner

11-09-07, 10:42 AM

Thank you! Huge help.

tcfila

11-09-07, 11:21 PM

Yes it is. All ABC Saturday night games are HD. Fredfa's Hot Off the Press thread in the HDTV Programming forum lists which games are in HD each week. Here's the link:HOTP (http://www.avsforum.com/avs-vb/showthread.php?p=10367407&&#post10367407)

That is not always the case. Last weeks Oklahoma game was NOT hd.

Tim

mkconley

11-10-07, 12:58 PM

True, but there have been plenty of instances in which the local cable company simply has the Flags set to be on by default. This is what I'm wondering....

Lucid504

11-12-07, 10:44 PM

Just to inform everyone Sears has the Toshiba HD Dvd Player HD-A2 On sale for 98 Dollars

football751

11-14-07, 06:08 PM

Just to inform everyone Sears has the Toshiba HD Dvd Player HD-A2 On sale for 98 Dollars
Just saw this, is this still going on? It's not listed on their website.

tcfila

11-14-07, 07:20 PM

I was unable to find the DVR menu so I asked Charter.

I just used the online chat with charter and they said that Web DVR has not been released in my area yet. My services is thru Olivette. They were going to denote on my account to let me know when it is available. Maybe it will be in the next couple of days.

Ron

I'm calling BS on that.

Is it working yet?

Lucid504

11-15-07, 04:56 AM

Just saw this, is this still going on? It's not listed on their website.

It was on monday, i purchased mine at the st peters,mo location in mid rivers mall.

bluesrule9

11-18-07, 01:26 PM

Lucid504

11-18-07, 03:53 PM

Does anyone know who i would contact to complain about the info on the guide.

oby

11-20-07, 08:08 AM

While your voicing a complaint, about the Guide, can you ask them why their system down in Lousiana has the following HD channels, and St. Louis, does not?

Charter HD channels, in Lousiana: CBS HD, golf channel/versus; animal planet, learning channel, science channel, wealth channel, mojo, hgtv, food channel, weather channel, Universal hd, smithsonian channel, all the starz movie channels, the movie channel hd, and they have another showtime hd channel.

football751

11-22-07, 11:15 AM

Is anyone else having problems with NBC HD? It is either very pixelized and the audio cuts our or I get the blue "you don't subscribe to this channel" message. I have hard reset the box (unplugged it for about 30 seconds) to no avail. Any ideas other ideas?

paxi

11-23-07, 07:57 PM

Sorry if this has been asked before, but if the Rams game doesn't sell out does a different game go in its place sunday?

football751

11-23-07, 10:11 PM

Yes, we would get whatever other game Fox has on at that time.

paxi

11-24-07, 09:07 AM

chuckparr

11-26-07, 09:16 PM

I pay $66 for expanded basic, HD Tier, 1 moxi, 1 moxi mate, HBO, showtime STARZ, Cinemax HD. No internet. Price good for one year.

Ours is:
Value Digital Pack $63.99
HBO/Cinemax/Showtime $13.00
Charter Total VIew $10.00 (I don't even know what that is???)
HD tier $ 6.99
TOTAL $93.98

Hi speed internet $43.99 (Ouch!)
Taxes $5.10
NEW TOTAL $143.07

Sounds like I need to work on a deal on Internet to see if they will give better deal!

phatty

11-27-07, 10:03 AM

Ours is:
Value Digital Pack $63.99
HBO/Cinemax/Showtime $13.00
Charter Total VIew $10.00 (I don't even know what that is???)
HD tier $ 6.99
TOTAL $93.98

Hi speed internet $43.99 (Ouch!)
Taxes $5.10
NEW TOTAL $143.07

Sounds like I need to work on a deal on Internet to see if they will give better deal!

The total view is the extra kid channels, Discovery, and such like that around the 100's....

Also they currently have a 5mb promo for 15 a month for I believe a year.. Not sure if its something they will auto give you, or if you have to play the I'm switching to DSL if you don't lower my price game... Either way I would never pay Charter that much so I would give em a call, and make sure any promos they give you last at least 6months or optimally 12months to avoid having to negotiate with them all the time.. Last promo I did was 6months so I am just about due to yell at them for a new package.

kerrigjl

11-28-07, 10:50 PM

I just rolled off a 2 year price freeze and am obviously going to call in to try to get it reduced. What are the "going rates" everyone is seeing? I have TV and Internet. Don't think I want to do phone.

Just wondering so I have a basis to know how hard I'll have to push them.

Thanks!

I have biggest value package with one digital receiver, remote, IIS for $49.99 for 12 months. I added HD with a box and a remote to that and pay around $71 after taxes. Today, I added internet (5mB) for $15/month for 12 months and phone for $15/month for 12 months. Should save me about $15 over what I was paying for AT&T.

nimrod

11-29-07, 09:14 PM

Try Value Digital Pkg. $ 53.99
Charter Movie View 10.00 HBO/SHOWTIME
Charter Total View 10.00
DVR Service 11.98 Moxie
HD Tier 6.99
Total w/taxes $ 114.45 (Includes just received increase)

Telephone $50.66 Unlimited Long Distance
3 mB Internet 41.95

Total Charter Services $ 207.06

Gues I'll calling Charter tommorow for sure. Either I get a break, or I call Direct. If any one has a better plan let me know. Thanks as always!

PWSHER

11-30-07, 07:24 AM

I think I have exactly the same except no long distance phone. I have local only which is billed separately for ~$15.

They recently increased my internet. I called and bitched and said I wouldn't pay that and they reduced it to $19.99. ON second thought I thought my total without phone but with interent was about $120.
Wayne

edit: make sure when you go thru the phone system to go to the last number, I think it is #5 which is something like.."cancel service". This will assure that you get the English speaking local reps that are trained to "retain" you. Good luck and let us know how it goes.

Lucid504

11-30-07, 03:19 PM

Heres my Billing

Cable:
1 DVR $6.85
DVR Service Fee $11.98
1 HD Box $6.85
HD Tier $6.99
Biggest Value Package $50.00 (Cinemax,Starz,HBO and Movie View,Expanded and Basic Cable and one digital cable box,remote and iis)
Charter Total View $10.00
2 IIS $5.98
2 Remote Controls $0.22

For a Total of 98.87 before taxes and fees and everything.

Cable Internet:
3Mb $29.99

Phone $40.68( I think....they didnt charge me this month i got a bill of 0.00.... :
Unlimited Long Distance

So for eveything i pay around 170 with Fees and everythng im adding 10 dollars in fees to cable.....

unk010

12-02-07, 06:33 PM

After being without cable for 3 months, I called Charter for install at my new home. The rep told me that he just found out on Friday morning that they ARE adding 100 hi-def channels by the end of the year. That is 4 weeks away... I sorta laughed when he said this. I will believe it when I see it!

Here is a sentence from a Charter news release: "Charter plans to provide over 100 high definition programming options by year end." What they don't say is which year end. You can see the complete text here:

This was posted over in the Moxi section.

Ron

flying99

12-02-07, 08:19 PM

football751

12-02-07, 10:50 PM

My audio and picture is not in sync for many of the HD channels. I have a Charter Moxi box hooked up to my Samsung 40" LCD. The audio is just slightly ahead (by a half second or so) of the video. This is terribly annoying, especially when watching live music shows.

Does anyone else have this problem, and more importantly, how do I fix this???

Thanks for ANY ideas...
mike
Have you reset your box yet? If a soft reset (pressing the reset button on front) doesn't work try a harder reset by unplugging the box for about 30 seconds and then plugging it back in.

Lucid504

12-03-07, 12:27 AM

phatty

12-03-07, 07:55 AM

After being without cable for 3 months, I called Charter for install at my new home. The rep told me that he just found out on Friday morning that they ARE adding 100 hi-def channels by the end of the year. That is 4 weeks away... I sorta laughed when he said this. I will believe it when I see it!

Yeah unfortunately I think that press release came out 1 month to early because even if Charter had that type of bandwidth sitting around unused I do not believe any provider could get up and running 80 new channels in a 4 week time span.... Unless they just fill up on the HD-OnDemand Movie selection and call that each a channel to fudge the numbers like all the providers do.

bailorg

12-03-07, 09:50 AM

Yeah unfortunately I think that press release came out 1 month to early because even if Charter had that type of bandwidth sitting around unused I do not believe any provider could get up and running 80 new channels in a 4 week time span.... Unless they just fill up on the HD-OnDemand Movie selection and call that each a channel to fudge the numbers like all the providers do.

Charter actually has added two more HD On Demand options, MHD and Sundance (yeah, Sundance). There are about 10 individual song performances from various artists on MHD On Demand. Sundance on Demand has four HD episodes of "Iconoclasts". Neither of the two programs I sampled had 5.1 sound.

None of the current programs strike me as remotely exciting.

Lucid504

12-04-07, 05:28 AM

They just added Wealth TV HD ON Demand and HD Golfing on Demand...hopefully starz hd shows up soon

NBuckmaster

12-04-07, 08:08 AM

Lucid504

12-04-07, 10:13 AM

Nah its on a moto dvr and its at the bottom of on demand for me.It says HD On Demand

bubba1972

12-04-07, 02:25 PM

Is anyone noticing NBC HD freezing and studdering while they flip the switch back to HD after returning from commercial? Before I would here a pop, but the video was smooth.

thilt

12-04-07, 02:51 PM

Is anyone noticing NBC HD freezing and studdering while they flip the switch back to HD after returning from commercial? Before I would here a pop, but the video was smooth.

Yes. For me it's Charter only. I have 5.1 OTA also and it doesn't freeze as bad there. You should also note that it only occurs when the last commercial in the break is a short promo for KSDK news. I've sent several e-mails to KSDK with no response. I wouldn't know who to talk to at Charter. I know this isn't much help other than to let you know you're not alone.

bubba1972

12-04-07, 03:16 PM

Is there ever a commercial break that doesn't end in a KSDK news promo? St. Louis' HD leader. Snapple, crackle, pop, here is your show after five seconds of hiccups :)

phatty

12-05-07, 09:23 AM

'They just added Wealth TV HD ON Demand and HD Golfing on Demand...hopefully starz hd shows up soon'

Is this on a Moxi box? Where do you see the HD On Demand choices? Under the regular 'On Demand' menu, or a separate one? I can't find this on my Moxi box....

Ned

Under the Moxi there is an HD-Ondemand option once you are under the initial OnDemand options screens... I think its the last one to be found..

With that said I have had a Moxi since the first couple of months that it was released in STL and I forgot why, and how much I really love it.. Scrolling around the OnDemand menu on a secondary Motorola box I have is just clumsy feeling and I hate the way you have to scroll around in the ondemand menu..

Oh well, long live moxi... Just too bad they can't get there **** together to get that newer box released already.. I have no intentions of buying it (i'm too damn cheap) but I want to get the next gen leased from Charter assuming I don't just switch to DirectTV because of getting impatient with Digeo & Charter's HD Lineup.

charlesrshell

12-05-07, 10:21 AM

Under the Moxi there is an HD-Ondemand option once you are under the initial OnDemand options screens... I think its the last one to be found..

With that said I have had a Moxi since the first couple of months that it was released in STL and I forgot why, and how much I really love it.. Scrolling around the OnDemand menu on a secondary Motorola box I have is just clumsy feeling and I hate the way you have to scroll around in the ondemand menu..

Oh well, long live moxi... Just too bad they can't get there **** together to get that newer box released already.. I have no intentions of buying it (i'm too damn cheap) but I want to get the next gen leased from Charter assuming I don't just switch to DirectTV because of getting impatient with Digeo & Charter's HD Lineup.

Any rumors when Charter is getting the upgraded MOXI box??

phatty

12-05-07, 05:06 PM

Any rumors when Charter is getting the upgraded MOXI box??

Nothing that I have heard other than Chances are very good and likely that Charter will offer whatever the latest hardware is.. But I would assume when Moxi goes retail Charter would get a box to go through internal testing and such before deployment.. Considering they take at least 6 months just to test an update for the existing Moxi's I would think it would take no less than 6 months once the device goes retail.

That is all just an educated guess based on past experience.. A smarter company would probably be involved with Digeo already doing testing and such but knowing Charter they are just sitting on the side lines waiting for Digeo to get the final Moxi out.

-Phatty

charlesrshell

12-05-07, 05:16 PM

Nothing that I have heard other than Chances are very good and likely that Charter will offer whatever the latest hardware is.. But I would assume when Moxi goes retail Charter would get a box to go through internal testing and such before deployment.. Considering they take at least 6 months just to test an update for the existing Moxi's I would think it would take no less than 6 months once the device goes retail.

That is all just an educated guess based on past experience.. A smarter company would probably be involved with Digeo already doing testing and such but knowing Charter they are just sitting on the side lines waiting for Digeo to get the final Moxi out.

-Phatty

Well, when I went to the new retail MOXI demonstration last summer in St. Louis, the briefers gave a little tiny hint that I took as Charter may be getting MOXI boxes again. The Motorola 3416 is a pile of junk. I had three of them and had them swapped out a couple of times. The old MOXIs were becoming pretty scarce so I switched to Dish Satellite. Dish's HD DVR is superior to Charter's present DVRs. I am happy I switched.

phatty

12-05-07, 05:43 PM

Well, when I went to the new retail MOXI demonstration last summer in St. Louis, the briefers gave a little tiny hint that I took as Charter may be getting MOXI boxes again. The Motorola 3416 is a pile of junk. I had three of them and had them swapped out a couple of times. The old MOXIs were becoming pretty scarce so I switched to Dish Satellite. Dish's HD DVR is superior to Charter's present DVRs. I am happy I switched.

Yeah DVR aside I have always hated the standard Digital boxes Charter had.. When I first got the Moxi I always thought the cost of the Moxi alone was worth not having to deal with the normal interface charter had and the DVR was just a bonus feature of it. Now many years later I finally have some standard boxes around the house and it nice to see that there standard interface has changed quite a bit and are a lot more usable than they once were.

I am so tempted to goto a Dish as well, but between my love for Moxi & DirectTV's slow roll out of the 1 cable per tv solution I have yet to make the switch. But I am not really holding my breath for the Retail moxi because I think Digeo has dropped the ball many many times now with the Moxi. They knew the law changes were coming that caused them to have to stop manufacturing the older boxes yet here we are still with no new solution in play for Digeo.. I love the moxi but I really think Digeo is digging them self in a hole here that may be hard to get out of with Charter being the only major supporter of them these days.

-Phatty

charlesrshell

12-05-07, 06:02 PM

Yeah DVR aside I have always hated the standard Digital boxes Charter had.. When I first got the Moxi I always thought the cost of the Moxi alone was worth not having to deal with the normal interface charter had and the DVR was just a bonus feature of it. Now many years later I finally have some standard boxes around the house and it nice to see that there standard interface has changed quite a bit and are a lot more usable than they once were.

I am so tempted to goto a Dish as well, but between my love for Moxi & DirectTV's slow roll out of the 1 cable per tv solution I have yet to make the switch. But I am not really holding my breath for the Retail moxi because I think Digeo has dropped the ball many many times now with the Moxi. They knew the law changes were coming that caused them to have to stop manufacturing the older boxes yet here we are still with no new solution in play for Digeo.. I love the moxi but I really think Digeo is digging them self in a hole here that may be hard to get out of with Charter being the only major supporter of them these days.

-Phatty

I hear you. I was really happy with Charter all these years with the exception of the latest DVRs. I still have their internet service (10 down and 1 up) and the basic TV service too. If you are really serious on switching to satellites, really study up on both companies. Dish has had a couple of satellites that failed on the launch pad so they are behind right now with only about 38 HD channels. I under strand that Direct TV has about 100 HD channels now. So if HD is your thing that might be the way to go. For me, I think Dish's products are better quality than Direct and I like the one wire technology Dish has for two tuners. Also, there has been bunches of complaints on Direct TVs DVR. Dish's DVR is super.

Lucid504

12-05-07, 07:11 PM

phatty

12-05-07, 09:19 PM

Charter just added Starz HD and HBO HD to on Demand, Its under the Premiums and you just go to like Starz then there will be a thing that says Starz HD.They also added Music Choice HD.

Watching Cars on Starz HD...Looks amazing.

Sweet... its about time charter started offering the HD On Demand such.. a lot of other providers have been offering it for some time now... Now how about FX and Sci Fi on demand... hehe.. If you can't fit in the entire channel, the on demand will do for me...

We don't have a standard def of either of those channels on-demand so I am sure it will never happen... But a man can dream can't he....

Lucid504

12-06-07, 01:14 AM

Sweet... its about time charter started offering the HD On Demand such.. a lot of other providers have been offering it for some time now... Now how about FX and Sci Fi on demand... hehe.. If you can't fit in the entire channel, the on demand will do for me...

We don't have a standard def of either of those so I am sure it will never happen... But a man can dream can't he....

I dont even think those exist as on demands. What im wanting is FX HD and USA HD.

Edit: Ok FX and Sci Fi exist it looks like but exclusive to direct tv...

phatty

12-06-07, 07:55 AM

I dont even think those exist as on demands. What im wanting is FX HD and USA HD.

Edit: Ok FX and Sci Fi exist it looks like but exclusive to direct tv...

Yeah I was just dreaming.. I do have to say the number of selections under all these new HD On-demmand options is pretty slim.. I wonder if thats because of a slow rollout Charter is doing or if it common with other providers to only have a handful of offerings for each channel.

Like with HBO I was hoping to find some TV series listed under the on-demand but no luck...

-Phatty

Hohlraum

12-06-07, 09:49 AM

I didn't see any other mention of anyone having it in the thread but I thought I would mention I was offered AT&T Uverse tv and internet service over the phone today when calling about my internet service. I'm in Manchester near 141 & Big Bend. Thought I saw mention of people waiting for it to become available.

I honestly think they messed up my bill specifically so I'd call in and they could push it. Cuz when I got the original CSR they said, "We have a special group handling your account."

Lucid504

12-06-07, 10:24 AM

Yeah I was just dreaming.. I do have to say the number of selections under all these new HD On-demmand options is pretty slim.. I wonder if thats because of a slow rollout Charter is doing or if it common with other providers to only have a handful of offerings for each channel.

Like with HBO I was hoping to find some TV series listed under the on-demand but no luck...

-Phatty

They have been adding stuff like crazy on the HD On Demand stuff theres more then just premium at the main menu of On Demand go all the way down and theres a seperate section of on demand. HBOs HD On Demand looks like HBO dosnt care about it from waht ive looked at online....Also they just added penthouse hd.....porn in hd lmfao

Edit:

Tonight on Contact 2, On FOX 2

HDTV Cables

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Tonight in Contact 2 - cutting through the hype to get you the cables you need, without breaking the bank

football751

12-09-07, 01:59 PM

phatty

12-09-07, 03:51 PM

What is the current HD DVR Charter is handing out? We have a Moxi, but it is acting up and we are bringing it in this week for a replacement. Will it have HDMI or DVI? I also heard that you can transfer stuff to your computer to watch with the new one, is that true?

If you like your Moxi I would suggest kicking and screaming to make em replace it with another moxi(would require service call) Otherwise you will get a box with the standard Charter interface with a DVR feature. I do believe it does have HDMI, but as of right now no external hard drive feature is available for it. I think its a planned feature but who knows when. And depending on how much HD content you record would depend on if that feature is important for you.

Just my thoughts... The moxi is by far superior to any other box that Charter offers in my opinion.
-Phatty

football751

12-10-07, 09:58 PM

phatty

12-11-07, 09:23 AM

Well, did a service call and got a new Moxi. The guy had actually already replaced 4 before he got to my house, and had to go back to get one for us. I was surprised that he replaced 5 in one day, as I thought they weren't giving them out any more. Guess they do. And he left me a 10-12' component cable. i don't need it, but nice to have.

Good to hear.. Did you have to do anything special to get it? Or did you at least specify you wanted replacement moxi or did they auto bring you one without hesitation?

If you did nothing then its good to know Charter is auto giving out the Moxi to those that already have one vs switching them to the basic unit they offer now.

football751

12-11-07, 09:11 PM

Good to hear.. Did you have to do anything special to get it? Or did you at least specify you wanted replacement moxi or did they auto bring you one without hesitation?

If you did nothing then its good to know Charter is auto giving out the Moxi to those that already have one vs switching them to the basic unit they offer now.
Well, actually tried to take it to Charter since that's what the guy online said. Lady said they couldn't exchange them there, had to set up a service call. Got the service call for the same day between 2 and 6. She knew we wanted a Moxi since that's what we brought in, but she didn't make a big deal about it and the guy went all the way back to get one for us.

thilt

12-12-07, 12:25 AM

Anybody else having VOD problems? On all my selections I get a message "We have detected an error in your video signal. Please try again later." I live in Manchester.

PWSHER

12-12-07, 08:19 AM

Yes, I couldn't get in VOD working yesterday. Same error. Ironically we got a mailing from Charter telling all about how great VOD was and how easy it is to use.....and now it doesn't work. When will they learn?

phatty

12-12-07, 08:59 AM

Anybody else having VOD problems? On all my selections I get a message "We have detected an error in your video signal. Please try again later." I live in Manchester.

You using moxi too? I have been getting that error message for about 4 days now on my moxi, but another digital box in my house is working fine with VOD... At first I thought it was because I did some rewiring in my house but I was fairly sure that I had watched VOD since making the wiring changes so I assumed it was a Charter issue till I tried it on another TV.... I of course haven't wasted my time to call in as I haven't felt like dealing with their wonderful support.

-Phatty

thilt

12-12-07, 09:10 AM

You using moxi too? I have been getting that error message for about 4 days now on my moxi, but another digital box in my house is working fine with VOD... At first I thought it was because I did some rewiring in my house but I was fairly sure that I had watched VOD since making the wiring changes so I assumed it was a Charter issue till I tried it on another TV.... I of course haven't wasted my time to call in as I haven't felt like dealing with their wonderful support.

-Phatty
Phatty-
Yes, I have moxi. I broke down and called it in. It took almost 10 minutes to get a live person. She wrote up a ticket on it. The number is DISP4069127. So if it isn't straightened out in the next day or so, any of us can call in and check the status by referring to that number.

Tom

bailorg

12-13-07, 03:20 PM

Lucid504

12-13-07, 03:27 PM

Anyone having problems with Charter internet service recently? Mine was very slow/out from about 11pm last night through about 1pm this afternoon.

If not, then I think I might have a modem problem. My current one is quite old, does anyone know if I can just take my old modem to my local office and swap it out for a new one, or will I have to get a tech out here?

Yes everyones having problems.But if you want to swap your modem out you can...you can bring it to a local office and swap it if you rent it if you own it, it cost 50 bucks.

phatty

12-13-07, 03:56 PM

Phatty-
Yes, I have moxi. I broke down and called it in. It took almost 10 minutes to get a live person. She wrote up a ticket on it. The number is DISP4069127. So if it isn't straightened out in the next day or so, any of us can call in and check the status by referring to that number.

Tom

The internet may be crap today with Charter but during my lunch break I tested VOD and all was seeming well with it again off my moxi.

To those with Internet issues you may want to login to your firewall/router and change the MTU to 1000. This should let you browse around to more sites but you will still get poor performance and you have to remember to remove that setting once Charter finishes fixing their mess.

NBuckmaster

12-14-07, 05:13 AM

NBuckmaster

12-14-07, 05:17 AM

Also, has anyone been having problems with Charter phone service? Mine works fine 99% of the time, but it seems if I stay on too long, eventually the other party won't be able to hear me although I hear them fine. Rarely, it will recover, but most of the time one has to hang up and redial....

phatty

12-14-07, 09:09 AM

My internet was worthless most of yesterday, but started working fine about 3 PM. I have the same issue with VOD; Works fine on my MOTO HD Tuner, but I get the video error message on the Moxi - been that way for a week now. I'm in Manchester, by 141 and Big Bend...

I'm in the same area but at least the 1 time I have tried so far it was working for me for the first time in a week yesterday.. I'll double check again when I go home during lunch.

charlesrshell

12-14-07, 09:18 AM

I'm in the same area but at least the 1 time I have tried so far it was working for me for the first time in a week yesterday.. I'll double check again when I go home during lunch.

Internet was really bad here too yesterday in the Metro East area. Working good today.

phatty

12-14-07, 10:40 AM

Internet was really bad here too yesterday in the Metro East area. Working good today.

Yeah according to my coworker who spoke with Charter the issue was a bad MTU setting on a router.. I thought that most of the time those just stuck with the default MTU so odd that they had it changed, not to mention odd that it took them so many frackin hours to figure out the fix.... My coworker may have just misunderstood the tech but nothing would surprise me when it comes to charter and overlooking something so damn stupid.

-Phatty

tcfila

12-14-07, 11:29 AM

I was at Charter Commons yesterday dealing with some business junk, and the gal at the front desk said that pretty much the whole state was having internet issues and to make things worse, their phone system was having trouble as well.

NBuckmaster

12-18-07, 09:29 AM

Still no On Demand on Moxi box...guess I need to call it in.

thilt

12-19-07, 12:20 PM

Still no On Demand on Moxi box...guess I need to call it in.
I'm at Carman and Wiedman. After no luck on the phone, with internet tech support or with a visit to the Charter Commons office, I had a tech visit on Monday. He called dispatch who indicated that there was some sort of encryption added to VOD a couple of weeks ago. They sent some sort of signal to the box and everything was fine. You certainly should be able to avoid a tech visit to get this staightened out but I wasn't. Good luck.

unk010

12-19-07, 10:28 PM

bailorg

12-20-07, 08:22 AM

I've been without cable for a few months or so and got it back at my new home. I did a QAM search and found the usual channels except any VOD channels. Could this be due to the encryption added to the VOD.... is the party over? The only other thing I can think of is when I was installed the tech mentioned that I had a weak signal. I didn't have any problems so he thought it would be okay.0 Does anyone have any helpful information on why I can't get these "extras" anymore?

Thanks.

This came up on the MOXI thread from a North Carolina Charter tech:
Originally Posted by GlendaleHDTV

Someone posted this list in the St. Louis OTA thread previously. The one thing I remember is that they were picking up the neighbor's VOD selections which included some "interesting" selections. YEAH... that problem came up in alot of markets - the QAMs for VOD where in a range off from normal channels and normal boxes could not tune to them (They were not part of the channel map) As such when QAM tuners started popping up we learned they could tune up that range. Most markets (if not all) should have these encrypted now (Thankfully for us, unfortunately for those who enjoyed watching what their neighbors were doing on VOD...)

Another Side point is in some markets you'll catch channels not commonly availible - for example our headend serves two different Demographic Marketing Areas - so a Clear QAM viewer can pick up the local networks from both. - Channels will also be market by their EIA / QAM frequency and not by Channel number

Mrtraveler01

12-20-07, 08:34 PM

football751

12-20-07, 10:26 PM

I am watching the Rams game and I noticed that the game is not in Hi-Definition. I know it is on the NFL Network, but doesen't KTVI have the capability to broadcast the HD feed of the NFL Network on their own HD channel?
Since KTVI hasn't upgraded their news to HD I don't know if they'd have the ability to rebroadcast the game in HD. I don't know much about the local stations, but all of the stuff that is in HD on KTVI is stuff form Fox national.

Lucid504

12-21-07, 04:28 AM

I think it was that someone simply forgot to flip the switch i called the KTVI Engineering Department during the game and got the voice mail.....

nomunk

12-23-07, 12:47 PM

my internet has been moving slow as hell lately also for the last couple of weeks to be exact, i'm in North County in Hazelwood,

phatty

12-23-07, 02:07 PM

my internet has been moving slow as hell lately also for the last couple of weeks to be exact, i'm in North County in Hazelwood,

No Speed issues for a couple weeks now as all has been running great since the core router upgrade they did that caused some issues.

What kind of speed results are you seeing? Try the chicago server at..
http://www.speakeasy.net/speedtest/

-Phatty

football751

12-23-07, 06:38 PM

my internet has been moving slow as hell lately also for the last couple of weeks to be exact, i'm in North County in Hazelwood,
Try unplugging your modem for a minute then plugging it back in. I had slow speeds, did this and jumped from 88 to 520 kb/s

black_macleod

12-23-07, 11:00 PM

I recently got a mailer in the mail for Free HBO/Cinemax for 6 months. Called and asked what the catch was ... nothing she told me, cept if I don't call to cancel it, I'll get charged after the promo period. So I said turn it on.

Its nice to have all their VOD programming, now we're caught up on our seasons of Extras!

But man, they play the same movies over and over.

And I noticed on my last bill I'm getting free 5mb internet until the end of Jan. I pay for 3meg. I guess this is system wide?

I almost switched to UVerse as my address is valid for an install --- however, after talking to them and researching, the ability to only watch one HD stream at a time is surely retarded. I thought Uverse was going to be true fiber to the home, or at least to the curb, not copper all the way to a box which could be a mile away. Not good -- that's just another form of cable! Blah.

chuckparr

12-24-07, 09:31 PM

Try unplugging your modem for a minute then plugging it back in. I had slow speeds, did this and jumped from 88 to 520 kb/s

Mine has been slooooow in Alton for over a week. I have already unplugged/plugged modem and it made no difference.

GlendaleHDTV

12-27-07, 07:01 PM

I finally got the VOD to work on my Moxi. No, local Charter customer service had nothing to do with it. There's an incredibly helpful charter employee (CharterJames) (who is a Moxi expert) from North Carolina over in the Moxi forum, who was able to check with someone in the Charter office here, and they figured out it was some problem with a billing code as it relates to new VOD encryption. He said that the change they made would hopefully fix it for everyone, but if not, you may need to send him a pm.

nomunk

01-01-08, 10:56 AM

No Speed issues for a couple weeks now as all has been running great since the core router upgrade they did that caused some issues.

What kind of speed results are you seeing? Try the chicago server at..
http://www.speakeasy.net/speedtest/

-Phatty

hey thanks for the reply I actually do use the Chicago server my ping is 22 and my upload is 1009kb/s and download is 10,807 kb/s link (http://www.speedtest.net/results.php), so when my connection isnt screwed its fast as hell, I think my signal might just be dropping out from time to time and will have a Charter tech come check it out

black_macleod

01-02-08, 10:03 AM

Found out this morning that Charter is doing away with the 3meg internet service, and will only offer 5, 10, and 16 (in some areas) -- of course everything is going to cost more as well.

chatanp

01-02-08, 09:56 PM

Can anyone explain to me, why I'm able to get some digital local channels via my QAM tuner and not others? Does Charter have some encrypted and not others?

For example, I'm able to get CW-DT on 1.1, PBS-DT on 1.2, and ABC-HD on 65.3. But FOX-HD and NBC-HD are nowhere to be found.

Once upon a time, I did get the digital versions of our 5 local stations on channels 105.1thru 105.5 - then one day it was gone.

Lucid504

01-03-08, 08:17 AM

Hey everybody, I have been on the site for a while but just registered tonight as I am watching the first Harry Potter in HD!

Anyways, I am a Charter employee, I work with the telephone service in technical support at the Town and Country office. We are doing away with the 3MB internet and 5MB will be the lowest we offer, however they should have sent or be sending letters that are custom tailored to each customer explaining any changes to your bill as well as a custom offer for promotion pricing.

Now keep in mind I can't make magic happen, but if you have any questions I'll see what I can do.

Do you know if any New HD Channels will be added soon?or atleast any HD VOD Channels?

oby

01-03-08, 08:40 AM

I would like to know the answer to that question, as well. I see they are raising the HD Tier rates, but, as of now, with no new channel additions. Charter's St Louis HD lineup is weak, very weak.

thilt

01-03-08, 10:12 AM

Lucid504

01-03-08, 10:31 AM

I hadn't checked in a while but noticed this morning a few Cinemax HD titles added to the VOD lineup. On the other hand, I seem to have lost the handful of HBO HD titles that had been there. Anybody know what's going on? Am I looking in the wrong place?

Those titles were supposed to go off on 1/01 and from what i hear HBO HD on Demand is really bad about content so there is none right now i believe.

chatanp

01-03-08, 11:09 AM

type7

01-03-08, 01:49 PM

Just reposting this message, so it doesn't get lost...

Can anyone explain to me, why I'm able to get some digital local channels via my QAM tuner and not others? Does Charter have some encrypted and not others?

For example, I'm able to get CW-DT on 1.1, PBS-DT on 1.2, and ABC-HD on 65.3. But FOX-HD and NBC-HD are nowhere to be found.

Once upon a time, I did get the digital versions of our 5 local stations on channels 105.1thru 105.5 - then one day it was gone.

Perhaps it's your QAM tuner? I have what's considered a rather poor QAM tuner on my Olevia 237 tv and I get CW, PBS, ABC, Fox, and NBC just fine. I don't know if this helps, but I get cw as 1-1, pbs as 1-2, fox as 102-1, nbc as 102-2, and abc as 124-3.

Snyyder

01-03-08, 04:18 PM

Hey everybody, I have been on the site for a while but just registered tonight as I am watching the first Harry Potter in HD!

Anyways, I am a Charter employee, I work with the telephone service in technical support at the Town and Country office. We are doing away with the 3MB internet and 5MB will be the lowest we offer, however they should have sent or be sending letters that are custom tailored to each customer explaining any changes to your bill as well as a custom offer for promotion pricing.

Now keep in mind I can't make magic happen, but if you have any questions I'll see what I can do.

Thanks for joining. I recently found out about the new 10MB pricing, and went from 5MB to 10MB for just $5 extra a month. Good stuff.

chatanp

01-03-08, 09:31 PM

Hmm, I'm not even seeing 102-1, 102-2, or 124-3 as channels in my lineup - like theautoprogram neveer even found them.

-cp

Perhaps it's your QAM tuner? I have what's considered a rather poor QAM tuner on my Olevia 237 tv and I get CW, PBS, ABC, Fox, and NBC just fine. I don't know if this helps, but I get cw as 1-1, pbs as 1-2, fox as 102-1, nbc as 102-2, and abc as 124-3.

chuckparr

01-11-08, 07:06 PM

The following is copied from Charter communications monthly e-newsletter. They have a monthly "Rant" and "Rave" letter.This Month's Rant is from a Charter HD customer (perhaps someone on this forum.) Pretty much the same PR department drivel we have heard before. I sent my own "Rant" to follow up on this customers Rant, to complain (for the fourth time) about the lack of CBS-HD.

Customer Comment:
When will we see more regular programming in HD? Currently its about 19 channels in St. Louis, whereas Direct TV is advertising they'll have 100 regular Channels in HD by end of 2007. What are Charter's plans regarding increasing regular channels in HD?

Charter Connect® says...
We here at Charter know that you, our valued customer, want the latest technology with your cable, Internet and telephone services. We are committed to continuously bringing you added value and strive to offer you the best information, entertainment, and communication services.

We’re focused on continuously launching HD channels in your area – St. Louis currently has 20 HD channels available – and plans to add even more in 2008. It is our goal to provide you with the HD content you want to watch. You can watch 10 of the top rated networks in HD with Charter. Plus, with HD On Demand, you can choose from over 100 HD shows and blockbuster hits including movies, series, educational programming, and more. You can watch what you want – whenever you want. You can’t get that with satellite. More and more channels are being added – so please stay tuned – we know you will like what you see. We will be in touch with you as more channels are added so that you can watch the latest and greatest HD programming.

To find out about the HD channels currently showing at your home, please visit charter.com/HD.

davesalaman

01-11-08, 07:31 PM

[...]I sent my own "Rant" to follow up on this customers Rant, to complain (for the fourth time) about the lack of CBS-HD.

Belo pulled KMOV-DT off of Charter's system. Shouldn't you be complaining to Belo instead ?

chuckparr

01-11-08, 08:08 PM

Belo pulled KMOV-DT off of Charter's system. Shouldn't you be complaining to Belo instead ?

I have complained to them many times as well. Any negotiation is a two way street-both sides have to be willing and at this point both are giving BS answers.

Lucid504

01-11-08, 09:00 PM

capnchuk

01-14-08, 09:08 AM

bailorg

01-14-08, 10:55 AM

I've got 2 questions:

1) when is the next generation of Moxi due out (and will charter use it)?

2) If I'm already paying for HDTV/DVR service from Charter, can I simply buy my own DVR from Ebay and use it?

I had the old moxi box. When it acted up they replaced it with this other box. The software on it is not as good. fewer search options, duplicate recordings, all around a pain.

1. I don't think even Digeo knows precisely when a new cable-only Moxi will be released.

2. You'd have to buy a CableCARD DVR since all cable boxes are both rented and need to be activated by Charter or the local cable co and in an eBay sale, you can't prove that the seller of the box didn't steal it.

elgibby

01-14-08, 11:21 PM

Robert Simandl

01-15-08, 08:01 AM

Must be a Charter issue. No dropouts at all OTA.

bailorg

01-15-08, 10:58 AM

Anybody else having HD problems on Fox/2?
I'm on a Moxi. Football Sunday was unwatchable with long audio/video dropouts.
Terminator last night had a few toward the end. Tonight it was OK for about half the show and unwatchable after that.
However, the local news tonight on 2 was OK.
Other channels seem OK tho I haven't spent a lot of time on them.
barry

I was watching football Sunday on Fox via Charter and don't remember any long dropouts. I just remember a couple that lasted less than a second, but nothing major.

Lucid504

01-16-08, 03:25 AM

On 1-23 charter will be adding Discovery Channel HD, Versus/Golf HD and Weather Channel HD

oby

01-16-08, 10:20 AM

Nice suprise, and I will certainly watch these channels. Would rather have KMOV, Mojo, Universal Hd, Travel Channel HD, but beggars, can't be choosers.

Lucid504

01-16-08, 09:15 PM

Nice suprise, and I will certainly watch these channels. Would rather have KMOV, Mojo, Universal Hd, Travel Channel HD, but beggars, can't be choosers.

I Personally would like USA-HD,CNN HD,TLC HD and Discovery HD. Id like kmov but thats not a priority for me due to i got an antenna and i barely watch kmov...

phatty

01-16-08, 09:50 PM

On 1-23 charter will be adding Discovery Channel HD, Versus/Golf HD and Weather Channel HD

Sweet good to know.. Just a shame and waste of bandwidth on the Weather HD front.. Do people really watch anything on this channel other than quick blips from time to time?

Oh well.. Maybe they have some special programming I am unaware of. I do have to say I never watched the History channel till' Charter carried it in HD and now I have several things I watch on it.

-Phatty

Sheebs

01-16-08, 10:08 PM

bailorg

01-16-08, 11:15 PM

We are seriously considering switching from charter to d*! Got a tosh hdtv, jvc audio and while HD looks alright, sd and even digital channels look like crud! I'd like to hear some advice as to how to hook everything up for max viewing pleasure! I've read and read until i'm totally confused!!!

Do you know what model cable box you have? Since different Charter boxes have different settings and connection options, it's important to know what type of box you have, since the advice will likely be different for different boxes.

Additionally, as you may be aware of, AVS as additional forums for specific types of TV's here: http://www.avsforum.com/avs-vb/forumdisplay.php?f=9

It may be helpful to see what other tips and tricks other users of your TV have found.

davehyunch

01-16-08, 11:16 PM

I've had Charter's HD service for about 3 years now. Yeah, still lots of shortcomings, pathetic HD lineup, etc. I just spent the holidays in Dallas helping my parents set up HD through ATT U-verse. They have lots of HD channels, the price is relatively low, but the picture and DVR flat out stink compared to Charter (MOXI).
I just got a rate increase and my bill went from $115/mo (after taxes and fees)to $170/mo! I have 5 meg internet, MOXI, additional HD receiver, and every one of their HD channels, including the movie channels. Fortunately, I renegotiated the monthly bill back down to $112. Phew.
Good to see the new HD channels coming. My wish list? CNN, CNBC, HGTV, and FoodTV. It's not that I really want CBS, I just can't believe it's still not there. I agree with phatty, why waste the bandwidth on freaking weather?
Sheebs, no TV provider is going to make your SD channels look much better. Sorry, but your older non-HD crt will make SD look its best. Welcome to HD world.
A question: does anyone know if it's possible to hook an OTA to Charter's MOXI?
Thanks to all who post here. I've appreciated the input/insight you all have offered here over the years.

Lucid504

01-17-08, 01:00 AM

Sweet good to know.. Just a shame and waste of bandwidth on the Weather HD front.. Do people really watch anything on this channel other than quick blips from time to time?

Oh well.. Maybe they have some special programming I am unaware of. I do have to say I never watched the History channel till' Charter carried it in HD and now I have several things I watch on it.

-Phatty The only thing ill problay ever see on weather channel is how weather changed the world the program sounds good. So total waste of bandwidth

tonycsmoke

01-17-08, 09:30 AM

I was scrolling through the HD channels and WGN HD was listed? Didnt hear anything about that. Weather channel is a waste of space - I want my HD Sci Fi channel.

GlendaleHDTV

01-17-08, 09:34 AM

A question: does anyone know if it's possible to hook an OTA to Charter's MOXI?

Can't be done. The Moxi has no OTA tuner, so hooking up an antenna to the box is not an option.

Lucid504

01-17-08, 12:10 PM

I was scrolling through the HD channels and WGN HD was listed? Didnt hear anything about that. Weather channel is a waste of space - I want my HD Sci Fi channel.

WHAT? WGN HD?Where did you see that?

tonycsmoke

01-17-08, 06:22 PM

WHAT? WGN HD?Where did you see that?
It was in my channel line up, but now it's gone - strange! It was right below HDnet.

Sheebs

01-17-08, 06:36 PM

the box is DCH6200, i've got the cable from the wall into cable box, and hdmi from tv to surround system. digital audio cable from cable box to surround system.
believe me! i've been reading until my eyes are crossed :) and then some. Just not sure what to do!

PWSHER

01-18-08, 01:06 PM

There is tons of info just concerning the Moxi:
http://www.avsforum.com/avs-vb/showthread.php?t=412846&pp=60&page=179

They just laid off half of the company and canceled their two retail models. A new cable version is in testing.

Mrtraveler01

01-19-08, 03:40 PM

Lucid504

01-19-08, 07:17 PM

KMOV will start broadcasting the news in HD Monday, and we won't be able to watch it (at least in HD). Do you think this will help resolve the feud between Belo and Charter so they will finally carry the Digital feed again?

No it wont help i dont see how just news would help....anyways you can get it with an antenna i got an antenna and get kmov in perfect plus kmov has said coming soon in hd they did not state on monday.

Lucid504

01-19-08, 08:08 PM

this is weird.....I got a message a few days ago saying new hd channels 1-23 and now on my bill it says 2-18 does anyone know which ones right?

Mrtraveler01

01-20-08, 02:52 AM

No it wont help i dont see how just news would help....anyways you can get it with an antenna i got an antenna and get kmov in perfect plus kmov has said coming soon in hd they did not state on monday.

That was probably wishful thinking on my part. I'm not familar with how HD works with an antenna. Do I need to by a special antenna or will an old one I have work?

By the way, a blog on kmov.com mentions when they will start their news in HD. It caught me by surprise too.

http://www.beloblog.com/KMOV_Blogs/offtherecord/archives/2008/01/no_you_really_d.html

Lucid504

01-20-08, 05:33 PM

An odl antenna would work most likely try it out.

also i found out the new date for hd channels is 1-30.

PWSHER

01-20-08, 06:47 PM

On 1-23 charter will be adding Discovery Channel HD, Versus/Golf HD and Weather Channel HD

Is the Discovery channel different from (775) Discovery Channel Theatre that we have had for a long time?

Answering my own question: They are separate channels.

Lucid504

01-20-08, 07:31 PM

Is the Discovery channel different from (775) Discovery Channel Theatre that we have had for a long time?

Answering my own question: They are separate channels.

The date has now changed to 1-30. i got that date from Steve General manager/Vice President.He also said more channels will be added later on in the year.

chuckparr

01-21-08, 08:22 PM

The date has now changed to 1-30. i got that date from Steve General manager/Vice President.He also said more channels will be added later on in the year.

Did he give any hint as to what channels would be added and when? Any progress on the Belo/KMOV situation? We can always hope.

Lucid504

01-22-08, 12:37 AM

No he did not i recommended some channels but that was it pretty much i requested USA HD,TLC HD, and Universal HD. Wish i knew what channels.

chuckparr

01-22-08, 06:36 PM

No he did not i recommended some channels but that was it pretty much i requested USA HD,TLC HD, and Universal HD. Wish i knew what channels.

Those would be nice additions and of course for them to get the Belo/KMOV issue resolved. The Weather Channel in HD---WOW, it would be more interesting to have a "Watching grass grow in HD" channel!

bhornberger

01-22-08, 08:18 PM

this is weird.....I got a message a few days ago saying new hd channels 1-23 and now on my bill it says 2-18 does anyone know which ones right?

If anyone uses a Tivo, you'll notice that the have logged the 3 new HD channels from Charter. They are not active yet though.

772 - Golfvs
776 - DSCHD
794 - TWCHD

mikesweeney

01-22-08, 08:56 PM

If anyone uses a Tivo, you'll notice that the have logged the 3 new HD channels from Charter. They are not active yet though.

772 - Golfvs
776 - DSCHD
794 - TWCHD
heh, that's what I was just coming here to check on. hopefully we're getting them tomorrow.

bhornberger

01-23-08, 12:07 AM

heh, that's what I was just coming here to check on. hopefully we're getting them tomorrow.

Deadliest Catch on Discovery in HD.. can't wait...

Lucid504

01-23-08, 03:39 AM

heh, that's what I was just coming here to check on. hopefully we're getting them tomorrow.It wont be active till 1/30 charter even sent a message today saying that.

mikesweeney

01-23-08, 08:02 AM

It wont be active till 1/30 charter even sent a message today saying that.
eh, they've activated channels earlier before. it wouldn't surprise me to see them do it again.

GlendaleHDTV

01-23-08, 10:14 AM

eh, they've activated channels earlier before. it wouldn't surprise me to see them do it again.

I just logged into Charter.net to set a recording for tonight (gotta love the Moxi online scheduling feature:)) and these channels are already showing up in the guide.

Lucid504

01-23-08, 10:46 AM

I emailed charter trying to get usa hd and i got this response

Dear Mr. *******:

I am responding on behalf of Steve Trippe. Thank you for your note.

I can assure you that the addition of HD programming is a priority for us and we plan to add many more networks in 2008 and 2009. Agreements for many networks' HD signals are currently being worked on by our corporate programming department, including USA HD. At this time I can tell you that we will be adding three HD networks on January 30, 2008. Versus/Golf Channel HD, Discovery Channel HD and The Weather Channel HD will be added to the HD Tier on channels 772, 776 and 794 respectfully. We hope that you enjoy these new channels, with more to come throughout 2008.

Thank you for taking the time to inform us of your interest in USA HD. I appreciate it.

Larry Hart

Sales & Marketing Manager

Charter Communications

Larry.hart@chartercom.com

CF4L

01-23-08, 01:57 PM

tcfila

01-23-08, 02:43 PM

Hi Guys - just wanted to check in and say that I am thrilled to finally find a good discussion place for Charter in St. Louis.

I am excited about the new HD Channels, but to me, nothing is worse than not having CBS in HD.

I was wondering if someone could help me out (pretty ignorant when it comes to antennas and whatnot) about whether I can install on antenna to get it?

The TV I have is a Panasonic TH-42PX600U Plasma TV

Can someone link me to an antenna that would work for me? And where would I plug it in?

Thanks in advance. Really happy to find this place!

I briefly looked at the specs, and I believe this does have a digital tuner. All you should have to do is get a UHF antenna and hook it up.

Depending on where you live will determine what kind and what location you will need to pick up channel 4. I live in Lake St Louis, and I use a cheap Walmart antenna and have it sitting behind my TV, but YMMV.

Tim

GlendaleHDTV

01-23-08, 05:07 PM

Some news on our newest HD Channel:

http://www.avsforum.com/avs-vb/showthread.php?p=12910005#post12910005

rmj 1080p

01-23-08, 05:45 PM

I can't believe these clowns just arbitrarily change the day of the new HD channels by a full week. All I received was a message on my box. No explanation, no acknowledgement of the previous date of Jan. 23, nothing. What a no class operation. Just one more reason to start looking at satellite packages......

anhisr

01-23-08, 05:47 PM

That's OK, I never get any messages.

black_macleod

01-23-08, 07:11 PM

I just logged into Charter.net to set a recording for tonight (gotta love the Moxi online scheduling feature:)) and these channels are already showing up in the guide.

You know, I have a Moxi and I get no option on Charter.net to do web programming .. did you have to set this up? I click on a show, and there is no option to record it .. or anything else for that matter.

anhisr

01-23-08, 07:15 PM

black_macleod

01-23-08, 07:34 PM

You have to log into charter.net so it knows your dvr information. Mine worked fine until today. Now they have to come out and take a look. Oh, and if this ever quits working for you, good luck finding somebody that knows what you are talking about.

That's just it, my browser always logs me into my charter.net account ... so yea, I was logged it, and it has never worked. Mabye it doesn't work on Macs, so I'll try the PC ... does it use ActiveX or something?

On all my Mac browsers, if I click a show, it just brings up the show info, nothing else. And they have no info on the site anywhere about this "feature"

Well, I'll keep trying.

G

edit: just tried on my PC, no Moxi recording options at all.

anhisr

01-23-08, 07:45 PM

Can you see on the top right of the TV listings it says setting and the DVR menu?

black_macleod

01-23-08, 07:58 PM

Can you see on the top right of the TV listings it says setting and the DVR menu?

I only see "settings" nothing about a DVR menu

anhisr

01-23-08, 08:04 PM

click on settings. It should show your dvr under Preferred DVR Settings. If not call good old customer service and tell them it is not picking up your DVR on your account.

Saluki

01-23-08, 09:51 PM

I only see "settings" nothing about a DVR menu

I clicked on Settings on my Mac Browser. A box then showed up with an option to set up favorite channels. I clicked the "submit" button on this page & the DVR recording info appeared.

black_macleod

01-23-08, 09:57 PM

click on settings. It should show your dvr under Preferred DVR Settings. If not call good old customer service and tell them it is not picking up your DVR on your account.

GEezus, charter.

AFter 1.5 hours on the phone ...

So I dunno where you live or what kind of Moxi you have, but "officially" they say its still in beta? and only with certain boxes? Anyway, I have a Moto branded Moxi so it aint gonna work. Or something. I don't care that much after the conversations I just had, lol.

Sigh.

anhisr

01-23-08, 10:06 PM

"officially" = who you get when you call

black_macleod

01-23-08, 10:13 PM

PWSHER

01-24-08, 10:52 AM

Anyway, I wish I had that time back, haha. I don't even NEED that service, probably wouldn't use it, never log in to Charter.net anyhow .... haha. But if I'm SUPPOSED to have it, then damn it, make it work! Hehe.

I talked to 3 TV and 3 Internet people who all told me it was someone else's deal, so they have NO CLUE as to how to fix this "service" if it does exist. No info on their site about it. Vaporware!

No I believe it exists, I just can't stand calling them ever again.

Funny it works fine for me. I only use it from work on a PC (i Explorer) and haven't tried it from my Mac at home but I will tonight and let you know.

You do have to 1. log in and 2. click on the TV link over on the left side of the screen and then 3. Pick a show that you want to record and then you will see your options.

good luck.

PWSHER

01-24-08, 10:57 AM

Last evening I received a recorded message reportedly from Charter saying that my e-mail address had been chaged recently. If this wasn't true I was supposed to call a certain number. My wife answered and didn't get the number and they didn't repeat it before hanging up.

Long story...short.....I finally found a Charter CSR byu calling Charter directly and going thru the long process but finally I got somebody in India that knew about it and he said it is a hoax. So don't call that number or you may get a huge call charge.

Wayne

black_macleod

01-24-08, 11:05 AM

Funny it works fine for me. I only use it from work on a PC (i Explorer) and haven't tried it from my Mac at home but I will tonight and let you know.

You do have to 1. log in and 2. click on the TV link over on the left side of the screen and then 3. Pick a show that you want to record and then you will see your options.

good luck.

I'm interested to know exactly which Moxi's you guys have

PWSHER

01-24-08, 11:44 AM

I have the Moxi and the Moxi mate so it is the 9022 (I think that is the number).

I was just on and it now allows me to actually see what I have scheduled to record all in one screen. Before it just show in the large grid the shows with a red circle for all the ones that were scheduled to record.

I really like the ability to search 14 days ahead and limit the search to HDTV shows only or discription only...stuff you can't do on the Moxi itself....very cool.
I heard that Tivo is working on a feature like this becasue now they sort of have this but can't resolve scheduling conflicts real time...but there is fix coming and it is to send you an e-mail that there may be a conflict with what you are trying. Say what? Crazy.

I have complained about Charter and Moxi enough over the years but the implemtation of this has been so good....at least for me...but as usual not all of us are benefitting.

Now if they could just fix the Moxi 4.1/slingbox issue!!!!!!!!!!!
But with Digeo on the ropes I doubt it will ever happen.
Wayne

anhisr

01-24-08, 11:50 AM

Is there more than one type Moxi box?

PWSHER

01-24-08, 11:55 AM

Is there more than one type Moxi box?

Yes, the model numbers end in 12 or 22.....meaning one room two tuners or two rooms two tuners. The 22 has a DVD player and a bigger hard drive and can connect to a satellite receiver (called the Moxi Mate0 so you can watch from another room.

For all things Moxi related:
http://www.avsforum.com/avs-vb/showthread.php?t=412846&pp=60&page=180

Wayne

motiger4fun

01-24-08, 12:06 PM

hi guys,

i am not sure this is the right place to start. i have basic cable from chater, and i recently bought a sony 50inch rp. when i scanned through the channels it picked up the expanded and also bunch of hd channels. the only problem is that the hd channels show only video, but no audio. the reason i am not getting any audio is cause they are encrypted.

thank you for your replies.

anhisr

01-24-08, 12:29 PM

OK then I have the one that ends in 12

PWSHER

01-24-08, 09:08 PM

black_macleod

01-25-08, 10:39 AM

PWSHER

01-25-08, 11:11 AM

I've tried from my Mac and PC -- either my Moxi isn't supported or Charter is just screwing me. Anyhow, I'm not calling them back about it, they obviously don't know crap about their own "services." Here is what I see on my Charter.net

http://128.252.92.45/random/charter.jpg

This actually doesn't have much to do with accessing the DVR stuuf. This is a one time menu for you to select all the cahnnels you want to see on the screen. Just do that and say submit. I will try and get a screen shot of what I see in a minute......
Ok...I'm not good at screen shot but this is where you need to start...click on TV at the left.
....How to paste a screen shot into here?

tcfila

01-25-08, 11:38 AM

black_macleod

01-25-08, 11:42 AM

BM,

Mine looks just like that, but below of your screencap, mine has:

Preferred DVR Settings

The following cable DVRs are associated with your account. Select a DVR below to be the primary.

Account DVR(s) DVR Nickname Edit

Charter Moxi (Box ID:...0348C2) No Nickname

= Primary Account DVR

Exactly, that's what I've been saying all this time, my page LACKS that DVR info ... and yes I've hit submit before, etc. Nothing about a DVR ever appears. If I expanded the screencap all you would see is empty space.

FWIW, my charter.net account has been established for 2 years, so I've been in that menu before to set up channels. They must have just screwed up my account as it pertains to Charter.net or something. Its no big deal. I'm not calling them back. ;)

tcfila

01-25-08, 01:44 PM

Try posting on the moxi forum and see if James can get it fixed.

thilt

01-25-08, 02:47 PM

Anyone else lose On Demand and recognition of their external hard drive? It happened to me overnight. I've done both a hard and soft reset with no luck. I'm trying to avoid calling customer service.

Lucid504

01-25-08, 07:09 PM

Anyone else lose On Demand and recognition of their external hard drive? It happened to me overnight. I've done both a hard and soft reset with no luck. I'm trying to avoid calling customer service.

If i was you i wouldn't contact customer service, i always contact Steve Trippe the General Manager hes fixed alot of my problems. Heres his email SteveGM@chartercom.com.

black_macleod

01-26-08, 10:55 AM

Anyone else lose On Demand and recognition of their external hard drive? It happened to me overnight. I've done both a hard and soft reset with no luck. I'm trying to avoid calling customer service.

Did you get your VOD back yet? Mine's still out, the menu is completely empty.

thilt

01-26-08, 11:14 AM

Did you get your VOD back yet? Mine's still out, the menu is completely empty.
No change in my status overnight. Still no VOD or recognition of the hard drive. When you say "the menu is completely empty" do you mean that "On Demand" is not a menu option for you either? Do you still have a menu option for "Settings" and, if so, is there a sub menu for "External Hard Drive"? Trying to determine how similar our issues are. I'm crossing my fingers and hoping the box isn't bad. I'm in Manchester and come out of the Town and Country head end. I was hoping a few more west county folks would chime in.

black_macleod

01-26-08, 11:17 AM

No change in my status overnight. Still no VOD or recognition of the hard drive. When you say "the menu is completely empty" do you mean that "On Demand" is not a menu option for you either? Do you still have a menu option for "Settings" and, if so, is there a sub menu for "External Hard Drive"? Trying to determine how similar our issues are. I'm crossing my fingers and hoping the box isn't bad. I'm in Manchester and come out of the Town and Country head end. I was hoping a few more west county folks would chime in.

My situation is a bit different than yours. My External is still working, and the menu option in setting is there for that. In my main Moxi menu, I still have an On Demand menu item, but it is empty ... no show listings or sub-menus at all.

black_macleod

01-27-08, 10:16 AM

My VOD started working again yesterday evening.

anhisr

01-27-08, 11:03 AM

Everything here is fine. I too live in Manchester.

cadmium

01-27-08, 12:18 PM

I live in South County and I have CharterHD service with a TivoHD. The Tivo says I should have the new channels (WeatherHD, DiscoveryHD, etc), but I'm not receiving them yet - just blank channels.

Should I be calling Charter, or should I just wait while something catches up?

hfthomp

01-27-08, 12:27 PM

The new channels were delayed and will now come out on Jan 30th I believe, so you should probably just wait.

anhisr

01-27-08, 05:28 PM

I wrote them an email and Charter called me and told me Jan 30 on the new HD stations. Tivo was working on the information that the new stations turned on the 23rd like the message I originally got said they would.

cadmium

01-27-08, 06:09 PM

That's cool, I don't mind waiting a few days. I just didn't know if there was a problem I should look into. Thanks!

Lucid504

01-27-08, 11:12 PM

KMOV just went hd and they was talking about the providers of kmov hd and the anchor was like charter is the only one that does not carry us and belo the parent company is open to talks whenever they want to talk....anyways im watching it OTA and the news looks pretty good in hd.

anhisr

01-27-08, 11:17 PM

Yeah but, how many belo HD stations are on cable systems?

Lucid504

01-27-08, 11:22 PM

Yeah but, how many belo HD stations are on cable systems?

i don't know belo owns tons of stations. Do you know the history of why its not carried....If you don't its because Charter does not want to pay to carry KMOV HD.

bhornberger

01-27-08, 11:30 PM

Does anyone have a non DVR HD box from Charter that has a HDMI connection? I'm hoping that they do so I can upgrade...

thanks

popweaverhdtv

01-28-08, 06:13 AM

Does anyone have a non DVR HD box from Charter that has a HDMI connection? I'm hoping that they do so I can upgrade...

thanks

Here in Western NC, the non DVR HD Boxes from Charter come with only a Component In and a Component Out. However, no HDMI.

Lucid504

01-28-08, 10:43 AM

Does anyone have a non DVR HD box from Charter that has a HDMI connection? I'm hoping that they do so I can upgrade...

thanks

Yes they do the DCH6200 has a HDMI output

bhornberger

01-28-08, 05:12 PM

Yes they do the DCH6200 has a HDMI output

Thanks, Ill have to make a few calls around st. louis to see if they have any instock.

FYI:

DCH = HDMI
DCT = Component / DVI

Both have a 6200 designation

Lucid504

01-28-08, 08:20 PM

Thanks, Ill have to make a few calls around st. louis to see if they have any instock.

FYI:

DCH = HDMI
DCT = Component / DVI

Both have a 6200 designation

If you cant find one you know that you can just use one with the dvi and it'll work, its the exact same just the dvi has no audio built in.

kerrigjl

01-29-08, 03:04 AM

Thanks, Ill have to make a few calls around st. louis to see if they have any instock.

FYI:

DCH = HDMI
DCT = Component / DVI

Both have a 6200 designation

Could you make sure to post back and let the rest of us know if they have any so that can guide the rest of our search for HDMI?

hfthomp

01-29-08, 11:02 AM

Left Jeff

01-29-08, 11:07 AM

Lucid504

01-29-08, 11:27 AM

Does anyone know the number or location of the local Charter office in St. Charles/St. Peters? I really need to swap out my DCT3416 DVR and I'm hoping I can just do the switch at the office instead of setting up an appointment. Thanks in advance!
They don't have a number. Ive tried to find it before and even called the town and country and asked them for the st charles number and they said they don't have one.

bailorg

01-29-08, 11:32 AM

If anyone is using QAM, please help on this: I understand that there are currently NO HD channels "in the clear", however are the qam versions of my46 and wgn digital or are they "analog"?

The reason I ask is because my46 is the only channel I can not pick up OTA. I would like to have it. Even though it is only a digital upconvert and not HD. wgn would be a bonus for some extra sports.

I don't use QAM, but one poster did report about a week ago that WGN-HD briefly showed up in his HD channel lineup for a few hours. Perhaps we all could be receiving WGN-HD over QAM, but its not really convenient for me to rewire my system to find out. Please let us know if you can confirm either way.

Lucid504

01-29-08, 12:00 PM

I don't use QAM, but one poster did report about a week ago that WGN-HD briefly showed up in his HD channel lineup for a few hours. Perhaps we all could be receiving WGN-HD over QAM, but its not really convenient for me to rewire my system to find out. Please let us know if you can confirm either way.

He never said he saw it in his qam he said he saw on his epg on his box right by hdnet. Also you dont get it through QAM ive hooked my tv up to qam to see if i could get discovery hd early i was only able to get Versus HD Early.

Left Jeff

01-29-08, 02:13 PM

He never said he saw it in his qam he said he saw on his epg on his box right by hdnet. Also you dont get it through QAM ive hooked my tv up to qam to see if i could get discovery hd early i was only able to get Versus HD Early.

great.

so back to my original question: what is currently available through Charter and QAM? Are there still no HD channels? And are My46 and WGN just re-mapped analogs or are they digital?

Lucid504

01-29-08, 02:18 PM

Left Jeff

01-29-08, 03:04 PM

For me the qam channels right now are

Versus
KSDK
KTVI
KPLR
KETC
KPLR 2
KDNL

Those are the HD Channels.The other qam channels are like cspan and other useless channels.

Vods are encrypted now
and
MY46 and WGN are not on qam they are just analog Channel 7 and Channel 23 i believe or something.

ok.

The only other available list I found and the discussion around it...said no HD locals and listed my46 and wgn as having QAM designations. It also listed the subchannels for pbs and nbc. I notice you listed kplr's which no longer active. Hmm...

bhornberger

01-29-08, 03:22 PM

Could you make sure to post back and let the rest of us know if they have any so that can guide the rest of our search for HDMI?

As soon as I get one ;)

mono price has a dvi to hdmi adapter for about 4 bucks. That may be worth it to avoid any problems unhooking all my devices..

brent

Lucid504

01-29-08, 03:29 PM

ok.

The only other available list I found and the discussion around it...said no HD locals and listed my46 and wgn as having QAM designations. It also listed the subchannels for pbs and nbc. I notice you listed kplr's which no longer active. Hmm...

Its no longer active but it still shows up on the qam so something might appear sometime in the future.

type7

01-29-08, 07:30 PM

Hey y'all.

I've recently dropped D* and have went OTA-only with a Tivo HD and I love it.

However, with baseball season approaching, I may give into weakness and pick up some kind of Charter cable to get FSN.

Does anyone know how much analog expanded basic is per month? I am assuming this is the cheapest way to get FSN-MW?

Also, has the QAM channels changed since this list:
9-10 - charter's vod/ppv commercial channel
81-1 thru 81-6 - ESPN Full court basketball
82-3 + 82-4 - PBS and PBS kids sub channel
82-6 - CW's sub channel thetube
83-7 - infomercials
90-15 - local real estate
93-61 thru 93-72 - blank with 93-72 having charter's vod/ppv commercials running in a tiny box in the upper right corner
102-3 - ksdk's sub channel weather
105-6 - abc
105-7 my46stl
105-8 thru 106-9 - various infomercials, charter ads, a single espn full court basketball game, cspan, religious channels, home shopping
106-10 - wgn
106-11 thru 118-30 - more religious channels and infomercials with 118-30 the tvguide channel
After 118-30 - Other people's vod

If anyone is using QAM, please help on this: I understand that there are currently NO HD channels "in the clear", however are the qam versions of my46 and wgn digital or are they "analog"?

The reason I ask is because my46 is the only channel I can not pick up OTA. I would like to have it. Even though it is only a digital upconvert and not HD. wgn would be a bonus for some extra sports.

Big time qam changes since that list was posted (by me I think).

What I'm currently getting

* in HD

*1-1 CW 11 DT*
*1-2 KETC HD *
*1-3 KDNL DT *
*102-1 KTVI DT *
*102-2 KSDK HD*

79 thru 81-xxx center ice channels
102-3 ksdk subchannel weather
105-1 ktvi
105-2 kmov
105-3 ksdk
105-4 ketc
105-5 cw 11
105-6 kdnl
105-7 my46
106-3 disney
106-10 wgn
106-11 rtn ?
107-1 gsn
107-2 fox movie
107-3 we
107-4 ngc
107-5 jetix ?
107-6 style
107-7 hallmark
107-8 g4
108-1 weather
108-2 a&e
108-3 abc family
108-4 amc
108-5 history
108-6 foxnews
108-7 oxygen
108-8 spike
108-9 travel
108-10 vh1
108-11 cartoon network
109-1 fsm?
109-2 bravo
109-3 comedy central
109-7 trutv
109-5 discovery
109-6 cnn
109-7 nick
109-8 tbs
109-9 uni
109-10 tv land
109-11 tmc
110-1 mtv
110-2 cnnh
110-3 food
110-4 fx
110-5 golf
110-6 msnbc
110-7 vs
110-8 sci fi
110-9 tlc
110-10 usa
110-11 mtv2
117-1 E
117-2 cnbc
117-3 CMT
117-4 animal planet
117-5 HGTV
117-6 lifetime
117-7 espn full court
117-8 soap
118-9 speed
117-10 tnt
117-11 espn full court

118-10 ?
118-20 ?
118-30 tv guide

No more vod from other people, but you now get all the locals (minus kmov of course) in HD plus the cable channels.

RustySTL

01-29-08, 08:56 PM

I was scheduled to get cable cards for my new TiVo HD this week, but some mix up had them cancel the installation. After calling me to reschedule, now they don't have any cable cards and won't have them for 2 more weeks. Anyone know if this is true? Seems weird that I was scheduled to get them and then suddenly now they don't have them.

Left Jeff

01-29-08, 10:22 PM

Big time qam changes since that list was posted (by me I think).

What I'm currently getting

* in HD

*1-1 CW 11 DT*
*1-2 KETC HD *
*1-3 KDNL DT *
*102-1 KTVI DT *
*102-2 KSDK HD*

79 thru 81-xxx center ice channels
102-3 ksdk subchannel weather
105-1 ktvi
105-2 kmov
105-3 ksdk
105-4 ketc
105-5 cw 11
105-6 kdnl
105-7 my46
106-3 disney
106-10 wgn
106-11 rtn ?
107-1 gsn
107-2 fox movie
107-3 we
107-4 ngc
107-5 jetix ?
107-6 style
107-7 hallmark
107-8 g4
108-1 weather
108-2 a&e
108-3 abc family
108-4 amc
108-5 history
108-6 foxnews
108-7 oxygen
108-8 spike
108-9 travel
108-10 vh1
108-11 cartoon network
109-1 fsm?
109-2 bravo
109-3 comedy central
109-7 trutv
109-5 discovery
109-6 cnn
109-7 nick
109-8 tbs
109-9 uni
109-10 tv land
109-11 tmc
110-1 mtv
110-2 cnnh
110-3 food
110-4 fx
110-5 golf
110-6 msnbc
110-7 vs
110-8 sci fi
110-9 tlc
110-10 usa
110-11 mtv2
117-1 E
117-2 cnbc
117-3 CMT
117-4 animal planet
117-5 HGTV
117-6 lifetime
117-7 espn full court
117-8 soap
118-9 speed
117-10 tnt
117-11 espn full court

118-10 ?
118-20 ?
118-30 tv guide

No more vod from other people, but you now get all the locals (minus kmov of course) in HD plus the cable channels.

wow, that's awesome. thank you. too bad no fsn midwest or espn...

type7

01-29-08, 10:23 PM

109-1 is fox sports midwest. I did not see espn other than the few full court college basketball games.

bballcards

01-30-08, 12:08 AM

Does anyone know the number or location of the local Charter office in St. Charles/St. Peters? I really need to swap out my DCT3416 DVR and I'm hoping I can just do the switch at the office instead of setting up an appointment. Thanks in advance!
Take this for what it's worth...I had a DCT3416 for about a month last year (around March/April) that crapped out pretty quickly. I called for a tech visit to get it replaced, and the tech told me that they didn't have any DCT3416s available to swap out (all he had in his truck were Moxis), and that these boxes were only available to those that requested them for the first time. He also told me that these boxes were kept under tight seal (figuratively) at the distribution center. I declined the Moxi, dropped Charter DVR service, and now have a TiVo Series 3. The DCT3416 was a piece of crap; the TiVo is worth every penny.

Long story short....I would be SHOCKED if they had these boxes at the local Charter office.

Saluki

01-30-08, 10:33 AM

Are the new HD channels up today? I forgot to check before I left the house.

kerrigjl

01-30-08, 10:40 AM

Are the new HD channels up today? I forgot to check before I left the house.

Yeah, they are. Nothing on in HD when I looked this morning, though.

Lucid504

01-30-08, 02:37 PM

Has anyone been having problems with audio or video breaking up on discovery hd (the new one that was just added today) or fox 2 hd?

black_macleod

01-30-08, 04:13 PM

Yeah, they are. Nothing on in HD when I looked this morning, though.

I don't have any of the new channels on my Moxi yet ... even reset it.

Roaming_Gnome

01-30-08, 05:05 PM

I don't have any of the new channels on my Moxi yet ... even reset it.

Nothing here either on my DCH3416. I called charter and they said that they are having issues with 3 channels... wonder which ones.

Lucid504

01-30-08, 06:23 PM

ive got all 3 channels and i got a 3416 and its on my DCT6200 also.

anhisr

01-30-08, 06:30 PM

On my moxi I still have to manually tune in the stations but, they are there

bailorg

01-30-08, 06:37 PM

On my moxi I still have to manually tune in the stations but, they are there

And to add a further, baffling reply, all three channels show up in my Moxi listings (as TBA), but only the Weather Channel-HD has a picture. The other two just have the channel unavailable blue screen.

Roaming_Gnome

01-30-08, 06:43 PM

well I haven't checked the weather channel-HD yet, but the other 2 channels show up, but like was stated before I get the "Please wait, this channel will be available shortly" screen.

And I was so looking forward to watching Mythbusters in HD tonight. :(

black_macleod

01-30-08, 07:03 PM

codetalker

01-30-08, 08:40 PM

I live in Edwardsville and my Moxi are showing the 3 channels as TBA - but they all have picture/sound. I'm getting:
772 Versus/Golf
776 Discovery (yea!)
794 The Weather Channel (our upcoming snowstorm in HD!)

You guys (and gals) are just great on this forum - no way I would have known this without your input.

nomunk

01-30-08, 09:07 PM

And to add a further, baffling reply, all three channels show up in my Moxi listings (as TBA), but only the Weather Channel-HD has a picture. The other two just have the channel unavailable blue screen.

mine is totally the opposite, on my Motorola 3416 the DSC HD and Golf HD show up, but TWC HD is the only channel giving me the Stand by message

football751

01-30-08, 09:27 PM

I had all three showing up as TBA and only had a picture on TWC HD w/ my Moxi, then I reset it and now get all three channels along with guide data.

bhornberger

01-30-08, 10:52 PM

Has anyone been having problems with audio or video breaking up on discovery hd (the new one that was just added today) or fox 2 hd?

I noticed a few audio drops tonight on mythbusters. I use a non dvr box.

PWSHER

01-31-08, 07:25 AM

I have to manually tune to all three. Nothing in the guide. Watched the weather channel HD this morning. Content was letterboxed on all four sides. Only Expedia commercial was formatted correctly but even then it didn't look high def. Can this stuff be this hard?

Is/was MythBusters filmed in HD? Explosions always look better in HD :)
As a fellow scientist I think these guys gave the best job in the world!:D
Wayne

Lucid504

01-31-08, 08:15 AM

I noticed a few audio drops tonight on mythbusters. I use a non dvr box.

Ok good its not just me, yeah i had a few dropouts on audio on my dvr box and regular hd box.

I have to manually tune to all three. Nothing in the guide. Watched the weather channel HD this morning. Content was letterboxed on all four sides. Only Expedia commercial was formatted correctly but even then it didn't look high def. Can this stuff be this hard?

Is/was MythBusters filmed in HD? Explosions always look better in HD :)
As a fellow scientist I think these guys gave the best job in the world!:D
Wayne

Weather Channels in studio stuff wont be hd until june 2008
also
Mythbusters is filmed in hd.

Roaming_Gnome

01-31-08, 09:05 AM

cadmium

01-31-08, 12:06 PM

I got the weather channel hd last night and at about 9am this morning DiscoveryHD came online. Too bad I missed Mythbusters in HD this week :(

PWSHER

01-31-08, 02:14 PM

well this is not fun. I am still getting the "This channel will be available shortly" on all 3 channels. I have tried rebooting the box and I still get nothing. Anyone have any suggestions before I call charter?

According to my bill we are getting preview right now and they really arn't saying it will be available till Feb 15th . I'm going from memory but I think that was the date. So ..no don't call unless you have nothing else in the world to do.:D
Wayne

Roaming_Gnome

01-31-08, 02:46 PM

Thanks for the heads up PWSHER. I will hold off on calling then.

bhornberger

01-31-08, 07:03 PM

wow, that's awesome. thank you. too bad no fsn midwest or espn...

I get quite a few more channels over QAM, I'm working on a google spreadsheet to share with the group.

PWSHER

01-31-08, 08:07 PM

Thanks for the heads up PWSHER. I will hold off on calling then.

No problem. When I got home tonight all three channels are now showing with their logos. Many Moxi automatically reboot on Thursday so that may have done it. Yours may be there by now too.

Saluki

01-31-08, 10:57 PM

PWSHER

02-01-08, 09:36 AM

I just noticed a weird development with my Moxi remote. When I press the #2 button to go to channel 2, the TV instead goes to channel 1 & I then get the blue "you do not subscribe to this channel" screen.

So, 2 questions:

- Does anyone else have the problem where pressing "2" takes you to channel 1?

- Should Channel 1 (Video on Demand) be functioning? Is it just the same thing as channel 999?

< Ok, I guess that was 3 questions >

The new scheme is that 1 is replacing 999 but for me they both work to get to "On demand". My number 2 goes to channel 2.

If you press 42 does it go to 42? If it goes to 41 than your remote probably got some liquid into the keypad and is shorting out. Take the remote into your local charter place and they will replace it ..no questions asked. Plus the newer Moxi remotes (the ones with the Blue Chaqrter name and logo at the bottom) seem to allow you to control more devices other than your Moxi box. In my case the newer one allowed me to actually control the on/off of my AV receiver.

SnowdAY !!!!
Wayne

Saluki

02-01-08, 10:32 AM

If you press 42 does it go to 42? If it goes to 41 than your remote probably got some liquid into the keypad and is shorting out.
SnowdAY !!!!
Wayne

I actually trudged into work today but I will try that when I get home. Thanks.

dpmark

02-02-08, 12:42 PM

I get quite a few more channels over QAM, I'm working on a google spreadsheet to share with the group.

First time posting in this thread; I've been active for a while in the Vizio threads. One of the things that lots of folks talk about in the Vizio threads is how they (and apparently Samsung) QAM tuners are susceptible to missing or incorrect CVCT (Cable Virtual Channel Table) data. This ends up causing missing channels on the QAM tuners.

A few days ago I started getting Discovery HD/Golf HD/TWC over my QAM tuner to go along with the two local channels - but some of the postings here indicate that other folks are getting a lot more QAM channels. Are any of you using either Samsung or Vizio TVs and having the same problem I am of missing channels? I'd really love to be able to get all the channels that were listed a few postings above this one!

There's a thread here: http://www.avsforum.com/avs-vb/showthread.php?p=12828880#post12828880 that has more info about CVCT data and apparently an engineer for Cox in Arizona who fixed it for those users. I doubt anyone from Charter lurks on these threads, but I'd be interested to hear feedback on if you think this might be the same issue...

Thanks.