Even with all your complaints and say you wont ever buy from these people. Yet continue to do so. I have been on sooooooo many boards and hear nothing but bad stuff about them. I have seen it first hand myself. Something happened to me once and I never went back or in one of there stores again.

GameStop "Its all about the money" (http://www.gamepro.com/news.cfm?article_id=107432)

I make it a point to never shop at GameStop or EBGames unless I can't find the desired title anywhere else because it's so niche (e.g. the original Disgaea). I'm not sure why these places still get so much business, but I'm sure it has a lot to do with them buying back used games (for pennies on the dollar, mind you).

I love Gamestop and have never had any problems with them.

I purchased about 30 used games from gamestop.com last year and they all arrived in perfect condition (with instructions and virtually no scratches).

The stores I go into are always nice. They generally get new games on the official release date and they have plenty of used games available. The sales people are usually gamers themselves and are happy to offer suggestions.

I don't see why anyone hates them. It's a great company. :confused:

I've only had good experiences with them. Easy to preorder with. They call me when my game comes in. Never hassled me when I've had to return something.

I posted a near fist fight I had with an employee of theirs a while back. This zit faced little twirp had the nerve to mess with "the Living Weapon" (that is me if you didn't know). I learned Kenpo from Jean Claude and this guy is razzing me about Super Mario. Lucky I just walked out and didn't surprise him with a spinning backfist to the solar plexus

So we are boycotting them because the company is doing excellent???? :confused:

I love going inot EB Games. They know me, we talk games, they help me on the phone I call with a problem or a game question. They have this policy where they try to push pre-orders and are required to ask, I told them, guys, I'll pre-order what I want, you know that, stop asking. They've never asked again. Great company, great service. I love the return policy if you hate the game. Purchase Madden 07. Played it for a week, hated it. They let me return it and get any other game (or anything else in the store). Can't beat that.

Who should we buy games from then? Everyone hates Wal-mart, BB, CC, Gamestop, EB Games?

Who should we buy games from then? Everyone hates Wal-mart, BB, CC, Gamestop, EB Games?


lol it's the vogue thing to do. it's hip to hate theses stores, but SOMEBODY must be shopping there...

Personally, I think Microsoft, Nintendo and Sony should form a joint company to purchase both GameStop and GameCrazy. The big 3 are always complaining about used game sales, so if you can't beat em, join em! It's the only way they can make any money off the huge used game market.

My new gamestore has been Gamefly. :)

lol it's the vogue thing to do. it's hip to hate theses stores, but SOMEBODY must be shopping there...
People would complain if there was an MS store and we bought games from there. :rolleyes:

I'm sure everyone buys their games from M&P stores. :rolleyes: :rolleyes:

I've had a bad experience with EB, regarding the PS3 warranty. They told me Sony's was for 90 days only while EB's was for a year, so I bought it. Of course that was wrong, Sony's is for a full year. Tried to return just the warranty, explaining that they misled me regarding Sony's warranty length. They wouldn't let me return it.

Came back with the unopened PS3 to return it + the warranty and they would only take back the PS3, saying warranties are non-refundable. Now wtf is someone going to do with a PS3 warranty without a PS3? I know they are out to make a buck, but that's a great way to lose a long-time customer. Just bad business plan & simple.

So yea, that's my anti-eb experience. I do Amazon or Half now.

I'd love to see more of the companies sell their games without the middle men and save the gamers some money. The problem is, the are still a significant amount of gamers who buy their games off the shelves.

Since Red Octane is cutting out the middle man I wonder if the free shipping is the result of not having the stores each get a chunck of their game.

Its because most people are too lazy to sell their games on ebay instead of getting hosed by trading them in for nothing. Not only do they get you to sell them a game which they will then turn around and sell for $5 less than retail but they then give you store credit which you will use to buy games from them again so they get your money back too.

I have close to 300 feedback on ebay--I'd never ever trade a game in to a retail store.

I posted a near fist fight I had with an employee of theirs a while back. This zit faced little twirp had the nerve to mess with "the Living Weapon" (that is me if you didn't know). I learned Kenpo from Jean Claude and this guy is razzing me about Super Mario. Lucky I just walked out and didn't surprise him with a spinning backfist to the solar plexus

did you really just call yourself "the living weapon"????

I've never had a problem with my local EB (never been to it), but the local GameStops around where I live suck...

My latest GameStop episode was last weekend when I went to the local GameStop to trade in some games and to get Viva Pinata for my son. I expected to get pennies on the dollar for the trade-ins - which is what they gave me - so that didn't really bother me.

What I didn't expect was the GameStop guy's refusal to accept one of the games as a trade-in because it was unopened. I bought this particular game new at a TRU game sale one Christmas and I never got around to opening it. This guy was a real jerk about it too. The only reason he would give me for not accepting unopened games was that it was "against store policy". He didn't know why, he just knew that it was against store policy.... Then he proceeded to tell me that under no circumstances was I allowed to remove the wrapper from the game in the store and that, in fact, I would have to leave the store with the wrapper still on the game and come back after his shift was over with if I wanted to trade it in there. wtf? This guy was like a friggin' game nazi or something. What really po'd me was that I was being nice to him and he was being a jerk to me in front of my son.

And this is just what happened last weekend... I've had other problems with GameStop too. I have met some nice people that work in my local GameStops, but most of them seem to be jerks like this guy.

I'm keeping my games from now on or selling them on ebay if I don't want them.

I do plenty of business with both EB and Gamestop as well. Been trading in games forever - back when they were called Funcoland here in IL.
Main reason:
They have stores everywhere and they typically get the games I want before anyone else. I'll admit I'm a "I have to have it now!" kind of guy. I have to get games I want THE day they are released. I know I could save a few bucks by ordering online or by other means but that usually means having to wait an extra day or two. I know EB/GS will have the game available for me as soon as it gets to the store and off the truck from UPS or FedEx. With most of the larger chains, unless it's a major release, their stock goes to a regional distribution center before it gets to the store a day or so later. It's a terrible disease I have :o .

did you really just call yourself "the living weapon"????

careful or you're next!! ;)

Who should we buy games from then? Everyone hates Wal-mart, BB, CC, Gamestop, EB Games?

Fry's!!

Fry's!!
Sorry, I've had problems with them too, and it's in the ghetto in Houston.

I don't understand the original point. They reported about 3% net profit and maintain a huge number of local retail outlets for your convenience. Do you think businesses should not make a profit?

If I'm gonna buy, I go to Frys. Otherwise, its gamefly's.

(didn't mean it to come out that way but hey what can I say.....)

EB/GS can kiss my hairy hindquarters. Too many negative experiences, too much BS. I don't begrudge them for making a healthy profit from reselling used games. This is America and thats how the game is played. But I'm not gonna give 'em my business nonetheless.

Funniest GS moment for me, an employee was chatting about Jessica Alba. They'd gone to high school together, and he was happy to report that she was a stuck up B--ch, etc etc. And it KILLED me, this heavy dose of Haterade, as Ms Alba has moved on to fame and fortune while he gets paid crap to work in a game store.....

What I didn't expect was the GameStop guy's refusal to accept one of the games as a trade-in because it was unopened. I bought this particular game new at a TRU game sale one Christmas and I never got around to opening it. This guy was a real jerk about it too. The only reason he would give me for not accepting unopened games was that it was "against store policy". He didn't know why, he just knew that it was against store policy.... Then he proceeded to tell me that under no circumstances was I allowed to remove the wrapper from the game in the store and that, in fact, I would have to leave the store with the wrapper still on the game and come back after his shift was over with if I wanted to trade it in there.
Can't be chain-wide. I had a NFL 2K5 that I'd gotten cheap but never opened, and when I traded it in on a 360 Tomb Raider it was accepted but only at the opened price. I guess 'used' is a generic term now...

I dont care, as long as they have the game im lookin for ill get it there unless its cheaper somewhere else ie STALKER

the reason behind not takeing unopened games is to ensure they aren't stolen...and yes it is store policy. I am sure someone is not going to risk getting ripped for doing something they know they can't....

Simple completed items searches on the 'bay show that used games fetch much better prices there than trading them in at one of the B&M's.

SLOTH, you slay me. It will be a sad day when you are banned from AVS for good.

Sorry, I've had problems with them too, and it's in the ghetto in Houston.There are two Fry's in Houston. They're both in the boonies, not the ghetto. You have to traverse over 15 miles of crowded freeway to get out to either one from where I am. On the way, you would pass about a half dozen GameStops/EBGames, not to mention at least one each of Best Buy, Circuit City, Target, Wal-Mart, El Dorado, and Timbuktu.

...Oh wait, you live in the Woodlands. Heh. Nevermind. You probably drive that far getting out of your subdivision. ;)

There are two Fry's in Houston. They're both in the boonies, not the ghetto. You have to traverse over 15 miles of crowded freeway to get out to either one from where I am. On the way, you would pass about a half dozen GameStops/EBGames, not to mention at least one each of Best Buy, Circuit City, Target, Wal-Mart, El Dorado, and Timbuktu.

...Oh wait, you live in the Woodlands. Heh. Nevermind. You probably drive that far getting out of your subdivision. ;)
Nice. Tell me you feel comfortable walking out with high dollar stuff at the Fry's on West Rd.

BTW. You need to read all of the posts above.

Nice. Tell me you feel comfortable walking out with high dollar stuff at the Fry's on West Rd.

BTW. You need to read all of the posts above.I only know the Fry's north on 45 and the one south on 59, but anyway...

I buy almost everything gaming-related online. eBay (for low-priced things like games) and craigslist (for high-dollar items, because I can deal in person and eBay and PayPal don't get to take their cuts) are my friends. Amazon, etc. for new games. Shopping for generic items is so much cheaper and nicer online.

When I just have to have something immediately, I usually go to an EB because it is a specialty store and has games the day they come out. I usually go to the EB in the Galleria, even though it isn't the closest, because it's better stocked than most EB/GameStops, and there's also a Gamestop in the same mall and a Best Buy across the street as backup.

The service at EB would suck if I relied on it, but if I'm there, I already know what I want. I just say no to the seven offers of magazines and loyalty cards and warranties and preorders and life insurance and whatever, then I go eat free samples at the food court. At least it isn't like Fry's where they herd you through a livestock funnel to check out and then try to frisk you as you leave. The day they start installing backscatter machines at store exits is the day I stop leaving the house.

There's usually a correlation between problematic customers and people that wish only limited success for businesses--in other words, they're usually the same people. :rolleyes:

I posted a near fist fight I had with an employee of theirs a while back. This zit faced little twirp had the nerve to mess with "the Living Weapon" (that is me if you didn't know). I learned Kenpo from Jean Claude and this guy is razzing me about Super Mario. Lucky I just walked out and didn't surprise him with a spinning backfist to the solar plexus

Sloth you're the funniest cat on this forum. Seriously. :D

Ugh...I will never purchase anything from these guys. Overpriced sales, rip-off trade-in prices, and now they're attacking the little guy (those in the Southeast will know what I'm talking about - they recently bought out Rhino Videogames which was pretty much the best videogame store I've ever seen with cheaper prices on used games, better trade-in prices, and more importantly a lifetime warranty included with EVERY game and a week-long no questions asked exchange policy where if you bought a game and didn't like it you could trade it straight-up for another of equal value. Gamestop still has them selling under the Rhino name but has taken away all those policies and replaced them with the garbage Gamestop ones - what a sham).

I make it a point to never shop at GameStop or EBGames unless I can't find the desired title anywhere else because it's so niche (e.g. the original Disgaea). I'm not sure why these places still get so much business, but I'm sure it has a lot to do with them buying back used games (for pennies on the dollar, mind you).

I do the same. And for people who think gamestop is great does not know the cost of video games. These places are the biggest rip offs and will never deal with them unless its like when I got the 360 or halo 3 major things. Where there is no way any other store could have a sale. They give you no money for games and charge outrageous prices and if you dont agree you dont know.

There's usually a correlation between problematic customers and people that wish only limited success for businesses--in other words, they're usually the same people. :rolleyes:
Is there a correlation between crappy businesses and problematic customers?

Honestly, I'm a whore. I check the ads every Sunday and pit them against each other in a price match war. I've only payed full price for 2 games so far.

Honestly, I'm a whore. I check the ads every Sunday and pit them against each other in a price match war. I've only payed full price for 2 games so far.
No your smart. Thats how I do too. Only game I paid for is gears of war and tiger woods and tiger woods was the last game for me for 59.99. I will probably spring for Halo 3 and Forza 2 though. I do not want to wait for them.

No your smart. Thats how I do too. Only game I paid for is gears of war and tiger woods and tiger woods was the last game for me for 59.99. I will probably spring for Halo 3 and Forza 2 though. I do not want to wait for them.
GOW and R6 for me. +1 on H3 and F2.

I love abbr.

Is there a correlation between crappy businesses and problematic customers?

Yes, because all the good people leave the business while it's in decline because of its failure to market to the correct people. I personally don't blame the poor saps at the store level for bad corporate advertising and marketing efforts.

I've never really had a problem with Gamestop or EB. I buy the majority of my games used. I don't trade in game, ever, so I guess that's where I'm lacking in my animosity.

I bought a $100.00 pair of gaming headphones at EB and unfortunately they turned out to be of very poor quality. I went back two days later with my reciept to return them and was told they would not accept the return without the original packaging, to which I responded "do you mean that package that I had to take a chain saw to in order to get the product out" Sure enough that was what he wanted. What a bunch of BS. The damn packaging was unrecognisable because of the way the things are packaged in the first place then this idiot wants that back instead of a perfectly good reciept! Well I snapped, after about 15 min of tearing a strip out of these pin heads they finally saw it my way and I have never set foot in a EB again. (probably a good thing as I think there is a picture of me behind every counter that says "if this guy tries to get in here lock the doors and call the police"

i hate those type of packaging, i usually take scissors around the ENTIRE border of the package, so if i have to make a return, i can.

Sloth you're the funniest cat on this forum. Seriously. :D


i agree. the best is that everyone, including sloth, just takes it as a matter of fact that he's going to be banned again lol. funny stuff man, funny stuff...

SLOTH, you slay me. It will be a sad day when you are banned from AVS for good.
A sad day. A sad, quiet, peaceful, pleasant day. :D

Part of the problems with these stores is their attitude. They only want to sell pre-orders, and if you don't pre-order, they couldn't care less about you. I tried to one of their employees once that they were a retail store, and that if I wanted to pre-order something, I'd use the Internet and get a better price. But regardless, the point is they have very few copies of non-used games for those who just want to walk in and make a purchase.

What's worse is that they insist on opening every single copy of every game, and then selling it at the new price. I'm sorry, but if you opened the packaging and took the disk out to stash it behind the counter, you're selling me used merchandise.

S L O T H is ok in my book. Haven't seen anything too offensive yet.

i agree. the best is that everyone, including sloth, just takes it as a matter of fact that he's going to be banned again lol. funny stuff man, funny stuff...

As long as he remains funny an offbeat (and he won't change) there's always an audience here.

What's worse is that they insist on opening every single copy of every game, and then selling it at the new price. I'm sorry, but if you opened the packaging and took the disk out to stash it behind the counter, you're selling me used merchandise.
I agree. When I buy a new game, I want to be the one to open the packaging. New = unopened. Used = opened and handled by others.

Yes, because all the good people leave the business while it's in decline because of its failure to market to the correct people. I personally don't blame the poor saps at the store level for bad corporate advertising and marketing efforts.

Nor do I. Its a low pay, low benefit, short term gig. Nor do I blame the customers who just want to purchase a product at a reasonable price or sell a product for a decent return.

This is so funny it almost hurts...

I don't always buy exclusively from EB/GS, but most of my gaming purchases do come from there. I've yet to have a problem with any employee or product purchased from either. I don't buy used games. I don't trade in old games. I buy games that I know I'm going to enjoy, and I keep them as I may want to go back and play them again 3 months to 10 years later. While it has never happened to me yet, if any employee tried to sell me a game that was not in it's original packaging with the security sticker and/or shrink wrap attached, I would request one or buy elsewhere for that title. I like the idea that for $5, I can guarantee myself a copy of a game on release day.

The EB & GS I both frequent are on my way to/from work. It is much easier for me to stop in either one of those for my purchases. If that means I pay a little more for something, then so be it. I'd prefer to have someone who is at the very least semi-knowledgeable about gaming, rather than some doofus in a big box store who only cares about getting off shift so they can go get blitzed with their buddies.

It is an exchange, nothing more, nothing less. I give them money, they give me product. If I happen to be able to get a good employee who shares the passion for the hobby that I do, great. If not, I still get my product either way.

When was the last time you could reserve a game at a Wal-Mart? Hell, when was the last time you went into a Wal-Mart and talked to someone in electronics who knew what they were talking about, period?

If you don't like EB/GS's business practices, there is a simple solution. Don't shop there... :eek: :rolleyes:

This is so funny it almost hurts...

I don't always buy exclusively from EB/GS, but most of my gaming purchases do come from there. I've yet to have a problem with any employee or product purchased from either. I don't buy used games. I don't trade in old games. I buy games that I know I'm going to enjoy, and I keep them as I may want to go back and play them again 3 months to 10 years later. While it has never happened to me yet, if any employee tried to sell me a game that was not in it's original packaging with the security sticker and/or shrink wrap attached, I would request one or buy elsewhere for that title. I like the idea that for $5, I can guarantee myself a copy of a game on release day.

The EB & GS I both frequent are on my way to/from work. It is much easier for me to stop in either one of those for my purchases. If that means I pay a little more for something, then so be it. I'd prefer to have someone who is at the very least semi-knowledgeable about gaming, rather than some doofus in a big box store who only cares about getting off shift so they can go get blitzed with their buddies.

It is an exchange, nothing more, nothing less. I give them money, they give me product. If I happen to be able to get a good employee who shares the passion for the hobby that I do, great. If not, I still get my product either way.

When was the last time you could reserve a game at a Wal-Mart? Hell, when was the last time you went into a Wal-Mart and talked to someone in electronics who knew what they were talking about, period?

If you don't like EB/GS's business practices, there is a simple solution. Don't shop there... :eek: :rolleyes:

I agree. The GS by my house is great. They are what they are. Companies that do trade-ins always screw you. You think GS is bad. Look at the college textbook industry.

I agree. The GS by my house is great. They are what they are. Companies that do trade-ins always screw you. You think GS is bad. Look at the college textbook industry.

Oh, don't get me started on that...Too many horrible flashbacks! That is the business to be in! ROI has to be high enough to make Bill Gates drop a load in his shorts! ;)

Oh, don't get me started on that...Too many horrible flashbacks! That is the business to be in! ROI has to be high enough to make Bill Gates drop a load in his shorts! ;)
I turn into the Hulk whenever I think of that, let's not bring it up again :p haha

This is so funny it almost hurts...

I don't always buy exclusively from EB/GS, but most of my gaming purchases do come from there. I've yet to have a problem with any employee or product purchased from either. I don't buy used games. I don't trade in old games. I buy games that I know I'm going to enjoy, and I keep them as I may want to go back and play them again 3 months to 10 years later. While it has never happened to me yet, if any employee tried to sell me a game that was not in it's original packaging with the security sticker and/or shrink wrap attached, I would request one or buy elsewhere for that title. I like the idea that for $5, I can guarantee myself a copy of a game on release day.

The EB & GS I both frequent are on my way to/from work. It is much easier for me to stop in either one of those for my purchases. If that means I pay a little more for something, then so be it. I'd prefer to have someone who is at the very least semi-knowledgeable about gaming, rather than some doofus in a big box store who only cares about getting off shift so they can go get blitzed with their buddies.

It is an exchange, nothing more, nothing less. I give them money, they give me product. If I happen to be able to get a good employee who shares the passion for the hobby that I do, great. If not, I still get my product either way.

When was the last time you could reserve a game at a Wal-Mart? Hell, when was the last time you went into a Wal-Mart and talked to someone in electronics who knew what they were talking about, period?

If you don't like EB/GS's business practices, there is a simple solution. Don't shop there... :eek: :rolleyes:


I hear ya about convenience but what about getting games mailed to your home for $20 less. Isn't that better and more coinvent just opening your front door. And if you sell them you get $20 more then the store give. You need to do some research.

I am under 18 and still passes your knowledge.

:eek: lol :D

did you really just call yourself "the living weapon"????

I think he means his breath....

As for Gamestop/EB, I buy almost exclusively from them...that is, when the item is used. Or if GameFly is clearancing out software at cutthroat prices, I'll buy from them, but mostly if its used I'll go to GameStop first. But if I want to buy something new, there are usually quite a few cheaper places.

I hear ya about convenience but what about getting games mailed to your home for $20 less. Isn't that better and more coinvent just opening your front door. And if you sell them you get $20 more then the store give. You need to do some research.

Where can you get games $20 less than MSRP?

Re-read my post. I don't sell or trade games. I don't buy games I won't wish to keep. I've got every system and game I've bought since the Atari 2600, with the exception of my Dreamcast and 3 games.

the only prob i have with them is theyre annoying. i usually go there to avoid the lines at target, walmart, etc. whenever i go to buy a new game, they never have it and tell me im a idiot for not pre-ordering. then i just drive to walmart and get one of their 30+ copies after waiting in line for 15 minutes.

I'm lucky enough to have a really good mom and pop game store here. For some strange reason they recently changed their buy back policy to only accept games with the case and manual. That's not so bad for newer games, but it will drastically reduce the influx of older games (NES, Genesis, SMS) that I love so much. They do though have the best warranty/return policy ever. 90 day warranty, and 24 hour no questions asked return policy. They will actually tell you if you don't like it to bring it back.

the only prob i have with them is theyre annoying. i usually go there to avoid the lines at target, walmart, etc. whenever i go to buy a new game, they never have it and tell me im a idiot for not pre-ordering. then i just drive to walmart and get one of their 30+ copies after waiting in line for 15 minutes.
This is exactly what we're talking about, and why they shouldn't be a retail store. If they're only in the business of selling pre-orders and then delivering them to the customers, they should be mail-order only.

Ill buy stuff from them but I never trade in games as they rip you off then re sell them at near new prices.

I've never bought a movie from them either as most of them are used and cost more then the new walmart prices..