Do we have any idea when the 3rd wave of RS1's are going to ship, to complete (hopefully) delivery to the rest of us on last year's pre-order list?

-tony

Tony and whoever else is wondering...

Just as in Feb and March, the shipment will come in the last week of the month and should be in the hands of end-users by late first week or early second week of May.

Cheers,

Tom,

Is there anything being changed/tweaked/modifed regarding firmware or anything else on the 3rd wave? People are going to ask and speculate so might as well state it for the record. ;)

Tom,

Is there anything being changed/tweaked/modifed regarding firmware or anything else on the 3rd wave? People are going to ask and speculate so might as well state it for the record. ;)
Panel increased to 4K (3840x2160), HDMI 1.3 with 48 bit color depth, New LED light with twice the output/higher contrast, and a $2000 price reduction. :D

Panel increased to 4K (3840x2160), HDMI 1.3 and 48 bit color depth, New LED light with twice the output/higher contrast, and a $2000 price reduction. :DLol.

Tony and whoever else is wondering...

Just as in Feb and March, the shipment will come in the last week of the month and should be in the hands of end-users by late first week or early second week of May.

Cheers,Its been a neck-and-neck race between my HT build and the RS-1 delivery since last Nov. My original target of having both ready for Superbowl is a distant memory. Carpet goes into the HT this week - looks like the HT is going to beat the RS-1 by a furlong and is going to be sitting empty for close to a month :(

William, you're a little slow on the draw there, April 1 was 9 days ago!

No, changes to the product that I'm aware of, nor do I expect any down the road.

Cheers,

Tom,

Any idea if the third batch will finally fill all outstanding pre-orders from Nov?

Please don't release info on the RS-2 the day after the third batch is filled. ;)

Shawn

hould be in the hands of end-users by late first week or early second week of May.

They should have a crying smiley :( I am without a projector since December when my HS10 developed some panel problems and whole bunch of pixels became purple. After they said it would take about $2k to fix it, I told them to forget it. Can someone fly mine from Japan instead of using the boat? ;)

"I am without a projector since December"

Misery loves company. I sold my projector in late Jan. expecting a Feb. delivery..

"Can someone fly mine from Japan instead of using the boat? "

Or can we send beer/pizza/etc to get them drop shipped from CA?

Shawn

Tony and whoever else is wondering...

Just as in Feb and March, the shipment will come in the last week of the month and should be in the hands of end-users by late first week or early second week of May.

Cheers,

Thanks Tom.

-tony

Panel increased to 4K (3840x2160), HDMI 1.3 with 48 bit color depth, New LED light with twice the output/higher contrast, and a $2000 price reduction. :D


What ever you're smoking, I want some... :p

What ever you're smoking, I want some... :p


Your in wrong forum for that question. You should be in the "for sale -market place" forum.

What ever you're smoking, I want some... :p
It was an honest mistake. :confused: They are changing the base color of the cardboard shipping box to a darker color. Easy to confuse them. :eek:

Is it getting close to that time again? I am anxious to start watching movies again. I refuse to watch anything on my small screen tv (60" :rolleyes: ). I want my projector! :mad: :)

or to put it in other words: "Are we there yet?" ;)

I am in the third wave, having ordered the RS-1 from AVS at the beginning of March, just before the first reviews came out. When I asked Tryg a week ago about delivery, he replied "couple of weeks" (he may have been referring to shipment to AVS, not my receipt).

On the 10th of April, Tom Stites posted: "the shipment will come in the last week of the month and should be in the hands of end-users by late first week or early second week of May". The above two statements are reasonably congruent.

Then we have a post today from the RS-1 owners thread (#2240) by trbizwiz, who describes himself as part of the third wave, quoting Jason: "Jason said probably 1.5 months on the RS1".

THAT is NOT in line with the other comments. Granted, trbizwiz appears to have just placed his order, but my impression was that the third wave would be large enough that order date shouldn't matter (I could be wrong, though; there could have been a LOT of orders after mine). It's probably time to retire the "RS-1 Tracking" sticky from April 5th, and update us on the most recent news regarding the shipment of the third wave. I'm sure hoping that it's not 1.5 months.

Wouldn't the third wave still be pre-buy folks, not those that ordered last month?

It's supposed to be more than big enough to cover pre-buy folks. Not sure if it is large enough to cover all subsequent orders, though.

Not sure if it is large enough to cover all subsequent orders, though.

Not likely. Don't forget there is a large number of backorders from other dealers and distributors. I don't think they were preprared for the number of U.S. orders they got. In some other countries, it appears dealers actually have them in stock.

I was informed by AVS a long time ago they expected this upcoming shpiment to cover all pre orders and probably any other orders after the pre-order, but maybe not.. =)

Giving me more time to say no!!! =(

So...here we are entering the last week of the month. Is this the week that AVS gets em? Jason, got any info? How bout you throw us a bone here? :)

-tony

Yeah, hope it's soon. My IF7200 bit the dust a few days ago.

Most likely we'll get them in the second week of May.

It sure would be nice to have the RS1 in time for the De La Hoya/ Mayweather fight (May 5) but judging from when the second wave was received by everyone( April 6-9), I don't think it's going to happen. Hopefully I'm wrong and we do get them a bit earlier. ;)

Most likely we'll get them in the second week of May.


That's probably correct. JVC should be getting them this week and (hopefully) shipping them out by the end of the week. That would mean at least another week to get them to customers. It all depends on when JVC ships them.

What are the chances of a HDMI 1.3 version of the RS-1 being released sometime this year?

Sounds like someone should be doing some scalping.

What are the chances of a HDMI 1.3 version of the RS-1 being released sometime this year?

Why would you want that? There's no media out there that currently supports Deep Color, xvYCC, or resolutions higher than 1080p, and the RS1 isn't capable of displaying any of that stuff anyways.

I'd prefer that it use an older spec that hardware/software designers are more familiar with and is less prone to causing problems since everything we need is supported by 1.1 and up.

3rd wave will have CIH, some basic CMS and LUT access


(oh and it will also will color your walls black temporarily while it is on)

:rolleyes:

(j/k of course....I 've been waiting since last year so I think I lost my mind)

Why would you want that? There's no media out there that currently supports Deep Color, xvYCC, or resolutions higher than 1080p, and the RS1 isn't capable of displaying any of that stuff anyways.

I'd prefer that it use an older spec that hardware/software designers are more familiar with and is less prone to causing problems since everything we need is supported by 1.1 and up.

Nothing wrong in having forward compatability! Several displays out there that can support XvYCC, no harm having a projector that can support XvYCC either....let's put it this way:

Choice A. RS-1 HDMI 1.1?

Choice B. RS-1 HDMI 1.3?

3rd wave will have CIH, some basic CMS and LUT access


(oh and it will also will color your walls black temporarily while it is on)

:rolleyes:

(j/k of course....I 've been waiting since last year so I think I lost my mind)

No joke there is a paint being developed or already has been developed, that can change colour when a voltage is applied to it. White when the projector is off, connect the PJ's 12volt relay to it and a PS, turn the PJ on and the walls turn Black!

Nothing wrong in having forward compatability! Several displays out there that can support XvYCC, no harm having a projector that can support XvYCC either....let's put it this way:

Choice A. RS-1 HDMI 1.1?

Choice B. RS-1 HDMI 1.3?

My point was that I don't know that the D-ILA panels in the RS1 are capable of reproducing all of the colors within the xvYCC space. The pipeline within the RS1 may or may not be capable of handling the 12 bit-per color requirement for Deep Color. Right now the Gennum chip only processes color at a 10-bit depth, so at the very least it would need a firmware upgrade, and at the most it would need to be swapped out with something else capable of doing 12-bit color. The panels are only 1920x1080, so you can't take advantage of the higher resolution allowed by HD MI 1.3.

There's a lot of other things that have to happen before 1.3 can become useful on any display.

No joke there is a paint being developed or already has been developed, that can change colour when a voltage is applied to it. White when the projector is off, connect the PJ's 12volt relay to it and a PS, turn the PJ on and the walls turn Black!
:eek: This goes along with all the other ideas I ever had but never did anything (and eventually someone else gained from them) :rolleyes:

Hopefully we 'll hear something this week about the 3rd batch.

Getting close to bone time!

No joke there is a paint being developed or already has been developed, that can change colour when a voltage is applied to it. White when the projector is off, connect the PJ's 12volt relay to it and a PS, turn the PJ on and the walls turn Black!

Along the same lines there is a "smart" glass (http://www.glassonweb.com/articles/article/192/) product that changes from clear to opaque when current is applied.

This glass could be a neat way to get a fully light controlled room for theater use yet still allow the room to get sunlight when wanted. If your window was large enough you might could even use this type window as a projector screen when it's in the opaque mode...or have a piece of the glass as room divider then apply current and have a wall sized screen at the touch of a button.

I'm sure it's EXPENSIVE but think of the possibilities.

ps:
sorry for taking the thread further off topic...come on 3rd wave!!! :)

Well, I have my HD1 now, at least :)

So I think these things must be shipping pretty well.

How 'bout dem Bengals!

(just passing time...)

How 'bout dem Bengals!

(just passing time...)

How 'bout dem Nuggets! :D

I'm usually a very patient guy, but I have to admit that the silence on this from AVS is getting kinda frustrating. I pre-ordered this thing nearly 6 months ago and have been coming to the site almost daily to read the latest info. And in the two weeks since I started this thread, nobody from AVS can take 10 seconds to chime in with any info on shipment status? The last we heard from AVS, over a month ago now, was that the 3rd batch orders would all be filled "sometime in April." Is that still true???

-tony

I'm usually a very patient guy, but I have to admit that the silence on this from AVS is getting kinda frustrating. I pre-ordered this thing nearly 6 months ago and have been coming to the site almost daily to read the latest info. And in the two weeks since I started this thread, nobody from AVS can take 10 seconds to chime in with any info on shipment status? The last we heard from AVS, over a month ago now, was that the 3rd batch orders would all be filled "sometime in April." Is that still true???

-tony

Tony-

What does AVS have to "chime in" on shipment status when you have a post from the horses mouth (Tom Stites) regarding when these units should be shipping?

Frankly the way the last shipping status thread went (with people acting like frickin' cry-babies and nagging about how upset they were that someone who paid for 2nd day shipping had their pj mailed before someone who paid for ground shipping :rolleyes: ) I wouldn't blame AVS one bit for not saying much of anything on this subject.

I'm not saying any of this applies to you Tony, it's just something to consider.

Until JVC receives them (which they may have now), QCs them and ships them, there's really nothing to say other than speculation (and we all know where that leads :eek: ). AVS has been consistent with the first two batches about notifying everyone when they know the projectors are on their way to them.

Remember when you saved up and talked your mom into helping to mail off for some gizmo that you could get with cereal box tops or a coupon out of a magazine? By the time you got it, you forgot you ordered it (two months when you are 5 is a long time). But those first many days were complete misery. A lot of jumping up and down and displaced anger.

We need to focus on something else. Now, what's around the house that I can play with?

All I know is that AVS has been fantastic with handling all of the RS1 activities, and as soon as there is info that we need to know about, it will become known to us by AVS. These things will be sitting in our theaters before we know it. On top of that, there are so many other things to keep busy with in life (work, other hobbies/projects, social life, etc.....) that I personally dont mind the wait. My theater has been down since December and I consider it a good thing (but I am excited to have it back up and running dont get me wrong! :D ) since it has forced me to do other things.

Just my thoughts...

Tony-

What does AVS have to "chime in" on shipment status when you have a post from the horses mouth (Tom Stites) regarding when these units should be shipping?

Frankly the way the last shipping status thread went (with people acting like frickin' cry-babies and nagging about how upset they were that someone who paid for 2nd day shipping had their pj mailed before someone who paid for ground shipping :rolleyes: ) I wouldn't blame AVS one bit for not saying much of anything on this subject.

I'm not saying any of this applies to you Tony, it's just something to consider.

I hear ya. I guess it would be nice just to know if things are still on track. And the reason I'm asking AVS is that I didn't order the projector from Tom Stites or JVC - I ordered it from AVS. A primary reason for resellers' existence in the distribution chain is to provide a level of customer service that product manufacturers don't have the time to do themselves. I don't need white glove treatment or tea-leaf reading, but a basic acknowledgment of a question doesn't seem to be asking too much. By the way, I know this is a pretty isolated case - in general the hosting of this site and the responsiveness of the AVS crew to most people's questions puts other resellers to shame. They deserve limitless kudos (and our business) for that.

Either way, it's not the end of the world. We'll get em when we get em. I'm just hoping I'll still have at least a month or two to enjoy it in ignorant bliss before the RS2 or Sony Zirconia is announced. :-)

-tony

3rd or 4rth wave, I have to wait for my unit after all our customers get theirs first:)

Daniel, what can I say? It sucks to be you! :D

a post from the horses mouth (Tom Stites) regarding when these units should be shipping?
To Rob's point, I think the expectations have been set.

I'm expecting to receive my unit by mid-May. Anything better than that and I'll be pleasantly surprised.

Craig.

Maybe its trickling in now, Johnathan reports in another thread that he received his RS1 from AVS yesterday. Sit tight, Im sure we will know more soon.

I was contemplating getting my RS1 and "comparing" it with my near perfect HD1 then selling one or the other, but Ive already accumulated some hours on my HD1 and had to already get the tapeworks warranty for it (30 days) so I probably will be passing on my RS1 (though not sure yet.)

Hey Cat,

I was wondering about that - I remembered you saying you were on the pre-buy but saw you post about the HD1 so that explains it. Sounds like you got a keeper with the HD1 so I really think you should pass on the RS1 ;)

Hey Craig,

Good thing I did, too. If I was still having to wait, I might have a different projector that I would have regretted buying by now.

Yeah, I was pleasantly surprised with the HD1. The local dealer had another one, too .. that they would have swapped out for me if I had issues. So I would have had three cracks at a great unit, but I got it on my first try. 8)

Sounds like its much less of a crapshoot on these units than it was with the Sony's from the last 2 years. Thats SOME good news for you guys who are still waiting.

Guy's
I explained that my unit is a hold over from the second batch ! You can read about it in the RS1 users thread. Don't know how many were held back but not many. My understanding is that all have been shipped since last week late.

Hope the 3rd batch covers all of you that are waiting including employees Dan ! The projector is defiantly worth the wait. Having bought unseen I am very happy with mine. But I am more of an average user and not a stickler. I am choosing to enjoy it for it's strengths because any thing that can top it's performance is well out of my budget !

I could care less that a 9 inch CRT is better or some other projector has a better picture ! This is the very best image ever thrown in my house and that is what matters to me !
Good luck to you all ! Johnathan

Hey Craig,

Good thing I did, too. If I was still having to wait, I might have a different projector that I would have regretted buying by now.

Yeah, I was pleasantly surprised with the HD1. The local dealer had another one, too .. that they would have swapped out for me if I had issues. So I would have had three cracks at a great unit, but I got it on my first try. 8)

Sounds like its much less of a crapshoot on these units than it was with the Sony's from the last 2 years. Thats SOME good news for you guys who are still waiting.Cat, what screen size / gain did you end up with again? IIRC we had pretty much identical setups. How is the brightness in 2.35 mode? And whats your 2.35 setup again?

Craig.

Craig,

I contemplated going 136" Carada BW, but got a deal on a 128" BW instead. I have also been talking to Staged about his 120" wide Ultramatte 2.0. Ive already got my HD1, my AVM50, my Panamorph UH380 (which I got from Jason), and my 128" Carada BW, the only thing I dont have right now is my new media room. 8)

Ive got a contract out on a new home and should be closing on it the first week, or so, of May. Ive already lined up my carpenter for mods to my new media room, so one of the first things we will be doing is completing my media room when we move in (Ive got my prioroties.) 8)

If I can remember how to attach a picture to a post, Ill try and show what my new media room looks like and what I am having modified in it. This house already has a more aesthetic looking media room, including a custom built cabinet - not to mention a swanky bar and game room (for a pool table andd LCD TV right outside of it), than my current more for function media room.

The PJ looks awesome on a 110" 16:9 Vutec Matte White (temporary screen), which is larger than the approx 16:9 image on a 128" 2.35, and since Ill get to use the full panel on a stretch for the 128" I dont see that as being a problem at all on the 1.4 gain Carada.

I know folks have been talking about the gain measuring 1.11, but Ive also seen other folks say that its gain is at 1.4. Either way, it looks much brighter than the Matte White screen I have up so should not be an issue. 8)

I suspect I JUST missed the second wave, as I ordered on November 20th. The problem for me is that my Sony HS-51 sold within a couple of days. My theatre has been dark for a too long time..it will be nearly 6 months( I hope not longer!) for me to be up and running again.
Misery does love company, as I understand others are in the same boat.
I'm planning on an HP screen..<my old Stewart( unity gain..4/3) wont work>sight unseen.
I hope there wont be any unpleasant surprises re: viewing cone adequacy.
I will be reworking the room darkness after checking the RS-1 for MC possible issues.
WAITING...WAITING....WAITING

I placed mine on the 21st so I'm squarely in the 3rd wave. I would suspect we'll hear something relatively soon if what Tstites posted earlier is correct.

Just sent Jason an email and got this:

"Please note that starting Tuesday late afternoon, 4/24/07, I will be away on vacation with no access to emails. I will be returning Thursday, 5/3/07."

Looks like the earliest we will hear anything is late next week.

Craig.

Well then (hopefully) someone else from AVS will take care of Jason's customers if and when the RS1s arrive during that period.

Agreed. I emailed Richard (Jason's assigned contact in his absence) to ask for status so we'll see what he says.

When I emailed Jason a couple of weeks ago, he said any new orders would probably be "May", and I take that to mean late May since the orders have been coming in at the end of the month. Take that for what it's worth. I figured if I ordered now, it would be late May at the earliest, possibly late June.

Does AVS typically notify a customer when they have shipped out his order?

(I ordered my RS-1 4/12, and I hate to bother the busy/vacationing AVS staff unless absolutely necessary. :))

It rumoured that the third wave is came out with the new firmware!!!!


Is it true?

It rumoured that the third wave is came out with the new firmware!!!!


Is it true?

Huh?

:confused:

the 2nd wave had a new firmware. I guess no one knows whether the 3rd will have a newer one (except maybe JVC and Tom Stites if he wants to jump in)

the 2nd wave had a new firmware. I guess no one knows whether the 3rd will have a newer one (except maybe JVC and Tom Stites if he wants to jump in)

How do you find out what firmware your pj is running?
Just took delivery yesterday.

Tony

FYI, Richard tells me that they are still expecting the shipment from JVC next week. They don't have official numbers yet on how many they're getting so they have to find that out before they can finalize who is in the 3rd wave. Bottom line, expect to hear from them next week if you made the cut for the 3rd wave, and there's no point asking them if you're in or out until they know how many they're getting from JVC.

Penman, if you look through some of the 1st and 2nd wave threads you'll see that AVS ensures people receiving units have full visibility into their shipment status.

It rumoured that the third wave is came out with the new firmware!!!!


Is it true?What is the source of that rumour?

Does AVS typically notify a customer when they have shipped out his order?

(I ordered my RS-1 4/12, and I hate to bother the busy/vacationing AVS staff unless absolutely necessary. :))

Yes, you will get a tracking notification.

But... get to the back of the line! ;)

There are still plenty of us who ordered in November waiting for these.

Shawn

I am still willing to be last, I passed on the second wave and am happy to still wait so one of you can be in the third wave. I wouldn't mind waiting until the Radiance ships as I don't want it without a scaler

Guys, we dont give any info out until we know for sure when we are receiving them. I could tell you we think in 1 or 2 weeks and if it doesnt happen then everyone gets upset. When we know they are coming in, we will let you know. I think that pretty fair

***** ******, is there going to be a fourth wave?

Yes, but they will be the RS-2. ;)

How do you find out what firmware your pj is running?
Just took delivery yesterday.

Tony
Look in the service Menu

Guys, we dont give any info out until we know for sure when we are receiving them. I could tell you we think in 1 or 2 weeks and if it doesnt happen then everyone gets upset. When we know they are coming in, we will let you know. I think that pretty fair
Daniel, you are right. You shouldnt tell them. Just tell me ;)

Only thing I heard about firmware was that it corrected a specific issue folks were having with a computer connection, nothing global as far as pq.

Look in the service Menu

Costa,

I don't know how to get to the service menu.
Tony

I just received an e-mail from my dealer letting me know he's receiving a few(4) more units in around Tuesday, which hopefully means I'll be receiving it by friday. I don't know if it's part of the 3rd wave or if it's leftovers from 2nd wave, I'm guessing 2nd wave. I'll let you guy's know when I find out.

I don't know how to get to the service menu.

I saw this in another thread: To get to the service menu, from the remote press up, down, right, left, enter in rapid succession.



I'm patiently waiting for a call from Jason... As I tear the ceiling in my HT room to put a 2" conduit for a pair of HDMI cables to the projector! :eek:

Yes, but they will be the RS-2. ;)

I can almost believe that. But anyway, I don't have one ordered, but I had been thinking about it. This thing about JVC not being able to supply enough front projectors, after all this time, does have me thinking about just waiting now.

I sure thought I read way back when, that the first load coming in by boat would take care of everyone, everywhere. It appears too me that the assembly line isn't making large amounts very fast. But it is front projectors so I guess that's to be expected.

Still, last week I was told a rather large distributor had 75 backorders and didn't expect enough in to fill them, with the incoming shipment. I don't consider 75 a large number and yeah, I know its only one place. But this isn't the PS3 we're talking about.

I just pulled the trigger, estimated arrival is end of May. I have now officially joined the ranks of the jealous and waiting...

Dont hold your breath on end of May!

Might be a silly question but does anyone have an idea as to why there are so few RS1's actually getting out of Japan for distribution? Maybe there's some truth to the high rejection rates rumor I read on here awhile back. :confused:

Am i correct in assuming these pj's are built totally on an automated line(no humans actually touch them during the build)? In other words...if everything is working properly the JVC assembly plant should be able to spit these out at a fairly good clip.?.?

All I do know is it's getting down to crunch time for me....I've got a LARGE family reunion to host at the end of May...if the RS1 is going to be M.I.A. I might just have to jump ship for the eppy or panny. :( I don't know about you guys but I think we (preorder folks) have been MORE than patient with JVC.

I don't know about you guys but I think we (preorder folks) have been MORE than patient with JVC.

agreed

Looking at the innards of the RS-1 from the cine4home reviews, I expect that there is a lot of manual labor required to produce these. That said, the ongoing low production rate six months after the initial press release strongly suggests that there is either an internal low yield or bottleneck item(s) limiting production. Back in November, there were hints that a small first shipment might show up in time for Christmas, or at least early January. To still have November pre-orders unfulfilled five or six months later clearly indicates a problem. The late April release was smaller than expected, and we can only hope that the next one in late May will be the predicted one that fulfills all orders. Based on the track record to date, that's looking a bit iffy.

The late April release was smaller than expected, and we can only hope that the next one in late May will be the predicted one that fulfills all orders.

What late April release? I didn't think that it had happened yet...

AVS and JVC have commented that they weren't as many in the April shipment as they had originally expected. JVC indicated that there is only one release per month, near month's end. Not sure where April release stands between JVC, dealers, and customers. I hope I am in the late May shipment.

What late April release? I didn't think that it had happened yet...

No, it hasn't. This coming week should tell the story.

Might be a silly question but does anyone have an idea as to why there are so few RS1's actually getting out of Japan for distribution?

Well, I think that JVC may have underestimated the worldwide demand. You have to realize that HD1s shipping to the U.S. and all over the world are coming off the same production line, so the total number of projectors shipping could be maxing out their capacity.

On its face, demand outstripping supply due to the breakthrough nature of the product sounds appealing, but the US is a dominant market, and to have November pre-buy orders that were placed LONG before any reviews came out still unmet suggests an issue with yield or component shortages. It's not as though the pre-buy was in the thousands.

I just don't understand how there can be such huge demand for this product considering how seriously FLAWED it is with the over-saturation problem and all.

;) :p :D

It's not as though the pre-buy was in the thousands.

True, but they weren't the only ones that had preorders in. The RS-1 was shown last year at CEDIA in Sept. and generated a lot of interest. Other direct JVC resellers and major distributors in the U.S. have had orders in for a long time too.

I just don't understand how there can be such huge demand for this product considering how seriously FLAWED it is with the over-saturation problem and all.

;) :p :D

I really don't know how you're able to keep yours, Rob. Maybe I should help you out by taking it off your hands (at a greatly lowered price due to the flaws, of course :D ).

Correct Rob. I want to get rid of mine. Asking price: $25,000. :D BTW - For anyone waiting - it is WELL worth the wait.
Regards,
Dom

Correct Rob. I want to get rid of mine. Asking price: $25,000. :D BTW - For anyone waiting - it is WELL worth the wait.
Regards,
Dom

:D

There has to be some kind of problem somewhere. I mean we are talking about a large corporation, that should be able to kick out large numbers, if things were setup right. Front pj sales aren't anywhere close rear projection, and light engines are used in those.

I also don't remember anyone saying there was a problem getting a Sony pj when they started shipping, and I know the demand was rather high for those. So like whats been stated already, JVC maybe really under estimated sales and didn't purchased enough raw materials ahead of time. Also, could be wherever they are being built isn't automated enough, or the yield isn't very good on a certain part.

Heck, the fact they are losing money and being sold might have something to do with it. Not sure I understand only once a month shipments either. Anyway, for me if its going to be way into the summer before they're actually in stock, I'll just wait and see what's next. Also, I'm still interested in hearing how actual warranty repairs go, considering this is JVC we are talking about.

I know nothing about why they're slow getting them out. But once a month shipments could potentially mean that they're actually doing a good job of quality control and testing everything before they ship. Let's not get upset about that!

But because it's taking so long, I think they are losing sales. It would likely be June or July before someone can get one if they order today, and that puts us awful close to CEDIA. So I can see a lot of folks waiting for the next round. I may just sit tight with my Epson 1080p and wait for the next best thing.

No, it hasn't. This coming week should tell the story.



Well, I think that JVC may have underestimated the worldwide demand. You have to realize that HD1s shipping to the U.S. and all over the world are coming off the same production line, so the total number of projectors shipping could be maxing out their capacity.

Yah I've even read/heard about a few HD1's sitting on dealer shelves. Imo considering the number of preorders JVC "had in the bank" for the RS1 I would have thought they would/could modify there production orders somewhat and divert some of the HD1 "dealer stock" production to fulfill some of the back logged RS1 demand. After all it's not like JVC didn't know about all the preorder demand for the RS1...they had hundreds, maybe even thousands, of units sold before production even started...a great deal of these units are still undelivered.

When ever I hear of HD1's, whether here in the states or over in Europe, just sitting in dealer stock i can't help but feel a bit perplexed. Maybe AVS got us too good of a deal and JVC is not in any hurry because of it. ;)

Yeah, definitely pisses you off that they wouldnt fill the orders based on when they came in.

I bet thats what it is. Plus this way, a lot of folks end up buying more expensive, or higher margin for JVC, RS1s or HD1s and cancel their orders. Hopefully, AVS will get that alotment anyways and just be able to make that margin rather than JVC.

I HOPE that AVS isnt doing this by rep, or those who wouldave ordered from Jason would be sucking wind. I kind of half feel that if I ordered from Tryg, or Daniel, that maybe I wouldave already gotten a call by now, but am just not letting myself believe that at this point.

When I went to JVC's press conference at CES, they barely mentioned the HD1. Their FP sales are barely a blip on JVC's sales charts. Also, before the RS1, most of us never even considered a JVC projector. Because of the small number of sales of previous models, I think their projector production capability is limited. Not that they shouldn't have tooled up more for the known demand.

Imo considering the number of preorders JVC "had in the bank" for the RS1 I would have thought they would/could modify there production orders somewhat and divert some of the HD1 "dealer stock" production to fulfill some of the back logged RS1 demand.

But because it's taking so long, I think they are losing sales. It would likely be June or July before someone can get one if they order today, and that puts us awful close to CEDIA.

I agree with both statements. The longer peole have to wait, the more likely they'll just go with the next "holy grail" of projectors.

I know nothing about why they're slow getting them out. But once a month shipments could potentially mean that they're actually doing a good job of quality control and testing everything before they ship. Let's not get upset about that!

Sure, that's possible but if it takes that long to get them right before shipment, then they might always be short. Apparently JVC really isn't setup for bulding a lot of front projectors, even though its sill a low number compared to other display types.

Far as I can tell though, there isn't anyone getting many RS1's, unless I'm missing something. The HD1 I've heard very little about in the usa, so they could be some of them around I guess, somewhere.

It obvious that if there aren't any to sell except being on back order, some people are just going to either wait for something else, or buy something else now. It would be kind of hard for a dealer to tell someone, I'll install your PJ in 2 months, when they walk in wanting something now.

I don't really need another new projector right now, but did think about this JVC after hearing so many talk about it. I was kind of interested in seeing how it works for myself, and the throw is close to working for me. But with everyone saying, no stock and all sold coming in, including distributors, unless that changes soon, I'll just forget it an think about adding another PJ later.

I HOPE that AVS isnt doing this by rep, or those who wouldave ordered from Jason would be sucking wind. I kind of half feel that if I ordered from Tryg, or Daniel, that maybe I wouldave already gotten a call by now, but am just not letting myself believe that at this point.

I ordered with Tryg, and I am *very* near the end of the list. Relax. I am sure that they have a master list and that it is based on order time.

Best Regards,
Doug

I am sure that they have a master list and that it is based on order time.From the emails I've exchanged with AVS (both Jason and Tryg) I'm certain that is the case.

Do we know if the "3rd wave" is going to cover all prebuys?

I had no problem waiting until my projector fried.

I am quite sure I'm close to last on the prebuy list, so if the 3rd wave is not going to cover all prebuys, I may have to look for something else.

We don't know until we get a call from AVS...They only have to cover 2-3 days worth of prebuys so it can't be TOO many (hope so, since I am probably at the bottom of the prebuy list)

I think they need to wait until they get final shipping numbers from JVC before they can figure that out. Plus some people may have dropped off the list etc... I think we should start hearing something by the end of the week.

I don't like it when there's no posts from anyone at AVS. They usually follow these theads and keep us updated. That's why I'm nervous at this batch.

I don't like it when there's no posts from anyone at AVS. They usually follow these theads and keep us updated. That's why I'm nervous at this batch.

I hear ya. If this PJ doesn't ship soon, I just might skip this generation and spend my dollars on a long-awaited plasma for the living room instead....

I don't like it when there's no posts from anyone at AVS. They usually follow these theads and keep us updated. That's why I'm nervous at this batch.

I know Jason was on vacation. Not sure when he was going to be back. You could give him a call or send him an email (he prefers that over Private Messages) and you would probably have your concerns alleviated......to a degree. ;)

Jason is back on Thursday

it's been 4 months and 8 days ... :( :(

5 months and 9 days for me :(

5 months 11 days... almost 23 weeks.... 162 days.... 3888 hours.... 233,280 minutes..... 13,996,800 seconds....

... and counting....

Shawn

^
|
|
|

I hear that!!

Hopefully we hear something by the end of the week. If not I think the natives are going to be getting pretty restless.

I've only been on the list since feb. and it feel's like forever lol.

The waiting is killing me also.

I've got a stack of new hd-dvd and bd movies, plus I just got the HD version of Discovery Channel/BBC's Planet Earth and they're all begging to be watched...however I REFUSE to watch them on my old pj. :mad: :p .

Even my friends and relatives are like..."WOW your STILL waiting on that thing"...YEP... :o "when are you supposed to get it"...UHHHH...I'm not exactly sure anymore. :(

I have this same conversation at least once a week with different friends and/or relatives...it's getting old. :)

The waiting is killing me also.

I've got a stack of new hd-dvd and bd movies, plus I just got the HD version of Discovery Channel/BBC's Planet Earth and they're all begging to be watched...however I REFUSE to watch them on my old pj. :mad: :p .

Even my friends and relatives are like..."WOW your STILL waiting on that thing"...YEP... :o "when are you supposed to get it"...UHHHH...I'm not exactly sure anymore. :(

I have this same conversation at least once a week with different friends and/or relatives...it's getting old. :)

haha I feel the same way. Waiting has to be the one of the more thing's in life that give you anxienty. I've been out of my house since january and I don't know which one is more painful the projector wait or the house wait. :D On a side note the house will probably done in a week or so!

The waiting is killing me also.

I've got a stack of new hd-dvd and bd movies, plus I just got the HD version of Discovery Channel/BBC's Planet Earth and they're all begging to be watched...however I REFUSE to watch them on my old pj. :mad: :p .

Even my friends and relatives are like..."WOW your STILL waiting on that thing"...YEP... :o "when are you supposed to get it"...UHHHH...I'm not exactly sure anymore. :(

I have this same conversation at least once a week with different friends and/or relatives...it's getting old. :)

I am in a similar boat as you with a ton of new HD-DVD's/BD that I am waiting to watch on the RS1 (I dont have a choice though as I have one 20" tv in the house right now that gets all of 5 channels on a good day).

I am definitely very excited to get this baby now, especially considering I was in the first wave and decided to pass it up (and the 2nd) :eek: . I have not minded waiting as I wanted to accomplish some other things before the arrival, but I am definitely ready now! :) Look forward to getting the call in the next week or so (whenever it may be).

I also have the "you are still waiting on that thing" conversation with people. They dont understand :rolleyes: :p

misery loves company!

(and yeah I get the "whats going on with that projector of yours? You didn't get it yet?")

I picked up a BD and HD-DVD copy of Planet Earth, and havent opened either one up yet. Is one of the decidedly better than the other, or pretty much the same?

I picked up a BD and HD-DVD copy of Planet Earth, and havent opened either one up yet. Is one of the decidedly better than the other, or pretty much the same?

They are the same encode, and therefore should be identical. I would keep the one that better matches the quality of your player (which would be BD in my case).

PS3 versus Tosh A2, both running into my AVM50. Hmm.

There is one monster list and everyone went on it based on date of order. I would love to say that people who ordered from me got bumped up, but alas thats not the case. Everyone has to wait their turn based on when they ordered it. However, I think that I am the better looking of the the three so that has to count for something:)

PS3 versus Tosh A2, both running into my AVM50. Hmm.

I probably should have added that I would also consider which format I believe will win the war (if there ever is a winner).

I started out HD-DVD then after xmas, when my wife got me my PS3, I bought a bunch of blu-rays and kept buying that for a while. Lately, Ive been buying both again. I now get the format that has the better video, and or, audio. 8)

Matrix in 3 weeks, too. 8) And Pirates of Carribean. 8)

I probably should have added that I would also consider which format I believe will win the war (if there ever is a winner).
<warning>slippery slope ahead!</warning>

;)

There is one monster list and everyone went on it based on date of order. I would love to say that people who ordered from me got bumped up, but alas thats not the case. Everyone has to wait their turn based on when they ordered it. However, I think that I am the better looking of the the three so that has to count for something:)Daniel, can you (or someone) PLEASE give us some idea of what is going on? Are we still on track to get these things in the next couple of weeks? Even if you can't tell people whether they are in or out of the 3rd wave, it would be nice to hear there is at least some activity. The silence has been deafening.

I'm really trying my best not to be critical and take all the unusual circumstances with this particular order and positive reviews about AVS service into account, but I have to be honest here - the service level I have experienced thus far has been, at best, mediocre. I know there is nothing you can do about the delays, but you could be much, much better at keeping people up-to-date on what's going on. Given the level of anticipation, length of the delay thus far and proximity to the promised delivery date, I really don't think a weekly or bi-weekly status update would be too much to ask. And it would probably save you from answering a lot of emails. Even if there is nothing to report, its better to say that than just leave people hanging.

My $0.02

This waiting is killing me too. In fact, with no PJ in the house, my wife is threatening to go the local theater - aaaahhhh! I just can't bring myself to go that low.

PS3 versus Tosh A2, both running into my AVM50. Hmm.

The HD DVD has better audio, btw.

5 months and 9 days for me

omg... you're right... i'm such an idiot. it's been 5 months and 9 days now 4 me. i counted wrong. question is, at what point does one decide to go postal. :)

strange_brew said it very tactfully ... it's a long list, meaning a lot of sales; we have been more than patient; you've asked us not to contact you often, so (many of us) respected that. We deserve equal respect by giving us regular updates, explanations, and the soonest delivery possible. Some of us are not just eager, but on a bulb's last life or without projectors, in a hobby that's quite important.

If there are firmware updates or other developments, I think we also deserve to know about those. AVScience ...

In my business experience, this is part of "customer service." Please, Daniel, Jason or Alan - give us a full update on the RS-1 for your many customers.

Thanks in advance,

SM

Daniel, can you (or someone) PLEASE give us some idea of what is going on? Are we still on track to get these things in the next couple of weeks? Even if you can't tell people whether they are in or out of the 3rd wave, it would be nice to hear there is at least some activity. The silence has been deafening.

I'm really trying my best not to be critical and take all the unusual circumstances with this particular order and positive reviews about AVS service into account, but I have to be honest here - the service level I have experienced thus far has been, at best, mediocre. I know there is nothing you can do about the delays, but you could be much, much better at keeping people up-to-date on what's going on. Given the level of anticipation, length of the delay thus far and proximity to the promised delivery date, I really don't think a weekly or bi-weekly status update would be too much to ask. And it would probably save you from answering a lot of emails. Even if there is nothing to report, its better to say that than just leave people hanging.

My $0.02

... in a hobby that's quite important.



Completely wrong! This is no hobby. Big Giant TV/Movies at home is absolutely a necessity of life. Food, Water, Sex, Big Giant TV, Shelter, Sleep ....

No, Wait, it must be: Food, Water, Shelter, Big Giant TV, Sex, Sleep .... cause you gotta protect the Big Giant TV and well, how many of us stay up and watch TV instead of going to bed closely followed by begging?

Jesus, you guys are the biggest bunch of whiners. How many times do they have to say they will post updates when they have them.
THEY DON'T KNOW HOW MANY THEY ARE GETTING OR WHEN EXACTLY THEY WILL SHOW UP.
THERE IS NOTHING NEW TO REPORT.

Jesus, you guys are the biggest bunch of whiners. How many times do they have to say they will post updates when they have them.
THEY DON'T KNOW HOW MANY THEY ARE GETTING OR WHEN EXACTLY THEY WILL SHOW UP.
THERE IS NOTHING NEW TO REPORT.


HMMM...he must already HAVE his RS1 :D

Jesus, you guys are the biggest bunch of whiners. How many times do they have to say they will post updates when they have them.
THEY DON'T KNOW HOW MANY THEY ARE GETTING OR WHEN EXACTLY THEY WILL SHOW UP.
THERE IS NOTHING NEW TO REPORT.

But should it not worry "us" that AVS "seems" to have no clue as to the whereabouts of over $120,000 (20+ x MSRP) worth of Merchandise?

I feel for some of these guys. I was in the second wave of orders and can relate. It's difficult enough to trust any company with your CC number, but then to have all Communication stop...well, that's just down right scary and frustrating.

AVS really needs to do a better job of keeping customers, involved in big group buys, in the loop. But, that's just one man's opinion in a sea of many. :cool:

Jesus, you guys are the biggest bunch of whiners. How many times do they have to say they will post updates when they have them.
THEY DON'T KNOW HOW MANY THEY ARE GETTING OR WHEN EXACTLY THEY WILL SHOW UP.
THERE IS NOTHING NEW TO REPORT.

Hey, the first delivery thread whining dwarfs this thread to the max, and even the second wave thread had at least 5 times the whining, and we in the third wave are 2months & one month (respectively) beyond the time those folks endured.

There were also many more updates than we third class citizens are receving. Most of the first wave (and even the second) were the heavy hitters here on the forum...

Your shouting is not appreciated, btw, so please keep your rants to yourself

THERE IS NOTHING NEW TO REPORT.

Bad news is always better than no news.

I am not complaining about AVS support. As someone who did customer service training for a top ten retailer for years, I am just saying that quote could not be more wrong.

If anything, a weekly update saying "nothing new, no word yet etc...", takes the pressure off the good folks here at AVS and places it where it belongs, with the manufacturer.

Do you really think if AVS had any new information from the manufacturer they would withhold it?

I am not ticked at AVS at all, I am ticked that my projector fried and my theater is just an unused dark room with comfy chairs.

For what it's worth, I ordered an RS1 from another source and was expecting delivery at the end of April like many here. I was recently told it would now be end of May since they were not getting the orders they were expecting.

I don't know whether they are getting a few units, no units etc..I also don't know what relevance this has for AVS consumers (this could be an issue isolated to certain dealers).

What does seem apparent to me, however, is that there is definitely still a supply constraint coming out of JVC (not the dealer's fault - I am sure they are equally frustrated if not more so) and not all dealer backorders will be filled until at least another month.

While I hate waiting, I feel much better now that I have this updated info. Not knowing anything is way more frustrating to me.

For what it's worth, I ordered an RS1 from another source and was expecting delivery at the end of April like many here. I was recently told it would now be end of May since they were not getting the orders they were expecting.

I don't know whether they are getting a few units, no units etc..I also don't know what relevance this has for AVS consumers (this could be an issue isolated to certain dealers).

What does seem apparent to me, however, is that there is definitely still a supply constraint coming out of JVC (not the dealer's fault - I am sure they are equally frustrated if not more so) and not all dealer backorders will be filled until at least another month.

While I hate waiting, I feel much better now that I have this updated info. Not knowing anything is way more frustrating to me.I think you hit the issue with your last sentence - at least you were recently told something. We have heard nothing. And that, as you say, is extremely frustrating. Particularly when people tout the high service levels of AVS. My experience, and it is my experience so I'm not trying to generalize this, is that the customer service has been marginal at best.

The HD DVD has better audio, btw.

Really? Why is that?

(I assume you are specifically referring to the Toshiba A2 vs the PS3)?

omg... you're right... i'm such an idiot. it's been 5 months and 9 days now 4 me. i counted wrong. question is, at what point does one decide to go postal. :)
I've been maintaining my sanity by systematically purchasing HD and BD movies, but my wife is about to commit me, I have 32 movies now waiting to be opened and watched. LOL

I've been maintaining my sanity by systematically purchasing HD and BD movies, but my wife is about to commit me, I have 32 movies now waiting to be opened and watched. LOL

haha Ok I think someone need's to hide his credit card :)

With some of the titles, particularly the Warner ones, the HD-DVD version has lossless audio tracks whereas the BD doesnt. In those instances, I do get the HD-DVDs for sure. 8)

I'll have to say this is my first time buying anything from AVS. If you remove the RS1 from the order They've been extremely good to me. I purchased a Stewart 133" powered screen which would have taken a month to get but since someone made a mistake and ordered two 135" screen's I was able to get $500 off the order plus an extra 2" :) and on top of that they directed the screen straight to me so I had the screen within the week. It's tough not knowing what's going on especially when you have so many people talking about it. If anything we should blame JVC for not giving their reseller's any information on all these order's that were placed.

I'll have to say this is my first time buying anything from AVS. If you remove the RS1 from the order They've been extremely good to me. I purchased a Stewart 133" powered screen which would have taken a month to get but since someone made a mistake and ordered two 135" screen's I was able to get $500 off the order plus an extra 2" :) and on top of that they directed the screen straight to me so I had the screen within the week. It's tough not knowing what's going on especially when you have so many people talking about it. If anything we should blame JVC for not giving their reseller's any information on all these order's that were placed.

The RS-1 is the first and only thing I have attempted to buy from AVS. I'm keeping up with the status by digging through the many posts on the baords, but other than that, it's been pretty much radio silence (other than an exchange I initiated in January to discuss possibly canceling the order). An email every month or two doesn't seem like too much to ask.

Just an update, they're not here yet.

Another update, they're still not here.

ALSO WAITING
During wave 2, Tryg told me I MIGHT be included...it didn't happen so I assume I'm near the top of wave 3...I'd rather have been in wave 2. As a Nov.20th order it will be ~6 months before my before my theatre is back...not good!

Wait, phone's ringing..... Nope, still not here.

Thanks for the update Mr. Corr, you have been very helpful.

Based on what Tsites posted somewhere in this forum, there should be another batch of indeterminite size that shipped along the same monthly time schedule as the one in March. I presume (this is a wild hypothesis) that these units are in QC somewhere in the US right now, would get shipped cross country to AVS sometime over the next week or so, and then get delivered to clients per their preferred delivery method, just as the last batch.

However, no one seems to know, which surprises me. It's not that important, really, I have another projector to watch the playoffs on, but it's not excellent customer service.

Here we go, from the second post in this thread:

Tony and whoever else is wondering...

Just as in Feb and March, the shipment will come in the last week of the month and should be in the hands of end-users by late first week or early second week of May.

Cheers,

Thanks for the update Mr. Corr, you have been very helpful.

Based on what Tsites posted somewhere in this forum, there should be another batch of indeterminite size that shipped along the same monthly time schedule as the one in March. I presume (this is a wild hypothesis) that these units are in QC somewhere in the US right now, would get shipped cross country to AVS sometime over the next week or so, and then get delivered to clients per their preferred delivery method, just as the last batch.

However, no one seems to know, which surprises me. It's not that important, really, I have another projector to watch the playoffs on, but it's not excellent customer service.

Here we go, from the second post in this thread:

As you know someone at AVS will usually keeps us posted on each step of progress.

With both previous shipments the notification process from Jason/AVS went similar to this:
1st notice: JVC confirms that they're on a boat from Japan(boat ride takes 2 weeks).
2nd notice: JVC USA has them and is re-QC'ing them(about 1 week for turnaround)
3rd notice: JVC USA shipped them to AVS(1 week to get from JVC to AVS)
4th notice: Phone call from AVS to customer finalizing the payment/shipping
5th notice: AVS has them and is shipping them to customer

Basically it takes around a month just to get from notice 1 to notice 5.

I may have missed it but I've yet to read anything concrete FROM ANYBODY on the third wave. :(

Tom's earlier comments are kinda outdated at this point as if what he said was true we should be close to notice 3 by now...we can't even confirm we've reached notice 1 territory at this point.

I'm hoping it's just a matter of a break in communication as Jason has been on a MUCH needed vacation...however I'd have thought someone with AVS or even maybe Tom would have poked their head in here to give us an update. :confused:

edit:
Basically it seems to me we haven't even reached notice 1 yet as I believe if anyone at AVS had any info we would have already got it.

I'll have to say this is my first time buying anything from AVS. If you remove the RS1 from the order They've been extremely good to me. I purchased a Stewart 133" powered screen which would have taken a month to get but since someone made a mistake and ordered two 135" screen's I was able to get $500 off the order plus an extra 2" :) and on top of that they directed the screen straight to me so I had the screen within the week. It's tough not knowing what's going on especially when you have so many people talking about it. If anything we should blame JVC for not giving their reseller's any information on all these order's that were placed.

Glad you got the screen! I'm the man that met the truck and turned it around after AVS sent me two screens. They where very prompt in accepting their mistake and correcting it, "I GIVE THEM HIGH CREDIT" which makes my waiting for the RS1 tolerable. But I agree with the others that some word from them is wanted, needed, and great PR. Hopefully we will hear it!!! :confused:

I may have missed it but I've yet to read anything concrete FROM ANYBODY on the third wave. :(


Well, this has nothing to do with AVS' order, but my distributor (who got some last month and has a large backorder) was told that they're not getting any until "later" this month. Nobody at JVC will confirm any numbers or time frame. :(

At this rate the RS1 will get here just in time to be a birthday present to myself...my birthday is at the end of JUNE. :eek:

However I'm strongly considering a different unit at this point since I have the aforementioned reunion looming.

I've made many calls this morning to different companies and they all say the same thing; "Should have them in stock the second week of May". We'll see...

Well, this has nothing to do with AVS' order, but my distributor (who got some last month and has a large backorder) was told that they're not getting any until "later" this month. Nobody at JVC will confirm any numbers or time frame. :(

Ouch!

In absence of concrete updates from AVS, I propose that we all shout out wild speculation and irresponsible conspiracy theories. Sound reasonable? Cool, I'll go first. :)

JVC's recent acquisition resulted in a dramatic reduction of factory output for high-risk low-margin products. The RS1, since it is still early in it's life-cycle with yield rates that aren't fully optimized, fits this category. JVC has understandably been tight-lipped to it's customers on this, but has hinted that earlier availability projections are being "reforecast." After a tiny mid-May shipment that will not meet pre-ordered demand, JVC will announce that no further RS1's will be produced, that JVC is getting out of the projector business, and that the technology that went into the RS1's contrast ratio magic is being sold to Sony.

Next!

At this rate the RS1 will get here just in time to be a birthday present to myself...my birthday is at the end of JUNE. :eek:

However I'm strongly considering a different unit at this point since I have the aforementioned reunion looming.


I'm thinking it will get here just in time to get leapfrogged by some other manufacturer.

BTW, I thought Corr's stuff was really funny. We don't get that much "funny" around here. Felt good.

In absence of concrete updates from AVS, I propose that we all shout out wild speculation and irresponsible conspiracy theories. Sound reasonable? Cool, I'll go first. :)

JVC's recent acquisition resulted in a dramatic reduction of factory output for high-risk low-margin products. The RS1, since it is still early in it's life-cycle with yield rates that aren't fully optimized, fits this category. JVC has understandably been tight-lipped to it's customers on this, but has hinted that earlier availability projections are being "reforecast." After a tiny mid-May shipment that will not meet pre-ordered demand, JVC will announce that no further RS1's will be produced, that JVC is getting out of the projector business, and that the technology that went into the RS1's contrast ratio magic is being sold to Sony.

Next!


I have it on very good, reliable authority (to be specific and leave no doubt about the credibility of my source, I will fully disclose it here: this is from my friends brother, who heard it from his wifes sister's boyfriend, who heard it from his mothers best friend's husband who heard it from his mistress) that the next batch of RS1's will be ready for delivery before the end of the month.

Unfortunately, what got lost in the shuffle, was exactly what month they were talking about! :o

Regardless, the information is rock solid.

Ok, here's some real information. This is the reply I got from AVS today:

"We’re waiting to hear that they arrived in the US. They were supposed to this week and we’d know when they were being shipped to us based on freight. I understand your frustration, but we’re at JVC’s mercy right now"

What I take that to mean is that they are either not in the U.S., or are in the U.S. with quality control but they haven't communicated anything to AVS. My confidence in getting a machine in May is waning considerably. If we don't get some concrete news in the next week I think I'm done with this. There has got to be a problem in production if they still can't fill orders at this point.

I'm thinking it will get here just in time to get leapfrogged by some other manufacturer.

BTW, I thought Corr's stuff was really funny. We don't get that much "funny" around here. Felt good.

Thanks JHouse, good thing I held back the really funny comments. ;)

I finally received the projector!!! I wan't to hook it up but I'm too lazy (been studying the past week for finals). I talked to the dealer and it appears that it's from the 2nd batch. Sorry guy's hopefully the 3rd wave will be shipping out soon. Look on the bright side though, at least we weren't in the first shipment and have to send in the units for a firmware upgrade.

Look on the bright side though, at least we weren't in the first shipment and have to send in the units for a firmware upgrade.I hope the 3rd batch has even another FW update!

For all the freakin delays, it better come hand delivered by some hot babe (or CMS/LUT...whichever is more important). :cool:

Just sent Jason an email and got this:

"Please note that starting Tuesday late afternoon, 4/24/07, I will be away on vacation with no access to emails. I will be returning Thursday, 5/3/07."

Looks like the earliest we will hear anything is late next week.

Craig.
Well it's Thursday. Has anybody heard anything?

Per my earlier post, I kept prodding and found out yesterday that they were expecting them to arrive in the US this week but haven't heard anything. I don't know if Jason is privy to any more information than the rest of them, but my guess is that the radio silence will continue as it has for the last few weeks until they hear something from JVC. And when that will be is anyone's guess.

The most difficult part of this for me is not having any expectations to guide my decision making. I had expected the machine by mid-May. I now seriously doubt that is going to happen. So I have no idea whether it will be end of May, or well into June. By the 3rd week of May those of us on the original pre-order will have been waiting 6 months. Or 3 months past the originally promised early Feb date. No matter how you try to sugar-coat it, that is an unreasonably long time to wait for a piece of electronics gear in a market moving at this pace.

If I were AVS I would be biting ankles until I got an answer on where the bloody shipment is, when it will arrive and when they will have them in their hands. And it would really p*ss me off that other dealers have them in stock when they still have backorders dating from November last year. I know I'm repeating myself here, but If it were me, I would also be doing my utmost to communicate with those still waiting to ensure I will retain their business. The entire process - from a customer service standpoint - is very backward.

I have been trying very hard to be patient and understanding but I've reached the point where I'm now starting to get seriously annoyed.

Per my earlier post, I kept prodding and found out yesterday that they were expecting them to arrive in the US this week but haven't heard anything. I don't know if Jason is privy to any more information than the rest of them, but my guess is that the radio silence will continue as it has for the last few weeks until they hear something from JVC. And when that will be is anyone's guess.

The most difficult part of this for me is not having any expectations to guide my decision making.
I feel your pain (and I'm not running for office). If your whole life is in such a tizzy over this projector then consider buying it directly from Japan. :)

I fell your pain. If your whole life is in such a tizzy over this projector then buy it directly from Japan. :)My life is not in a "tizzy" and I can buy one from a local dealer who has them in stock. That is not the point. The point is that I got in on a pre-buy because of an attractive price and an early Feb delivery date - we were supposed to be the first ones to get these things. Now other dealers have them in stock and we're still waiting. What's worse, no one will tell us what the hell is going on. Its the principle of the thing.

And it would really p*ss me off that other dealers have them in stock when they still have backorders dating from November last year
which other dealers have them in stock?

I received a quote yesterday from a Canadian dealer who has them in stock. PM me if you want the details.

I have found AVS very responsive and communicative when they have information to share. Me thinks the problem is that JVC is at the moment doing a very, very poor job of dealer/distributor support and communication. Could be the sale of JVC at a very inopportune time (for those of us on the 3rd prebuy) has JVC in a tizzy (not Strange_Brew!). If T Stites hadn't stated unequivocally that there will be no new content for the RS1, I would have said that JVC must be fixing some things which caused a delay...

I contrast this to another company with a revolutionary product, the Anthem AVM50 & Statement D2, which I am also pursuing (in addition to the JVC RS1). These two Anthem pieces are highly sought out and backordered (ala RS1), but production is consistently keeping up and staying pretty close to a 3-4 week wait for those that order. The company support and communication on these two Anthem pieces has also been outstanding.

My life is not in a "tizzy" and I can buy one from a local dealer who has them in stock. That is not the point. The point is that I got in on a pre-buy because of an attractive price and an early Feb delivery date - we were supposed to be the first ones to get these things. Now other dealers have them in stock and we're still waiting. What's worse, no one will tell us what the hell is going on. Its the principle of the thing.
The crystal ball says you and others might not be able to buy one at that attractive price. AVS has a huge backlog. Just like every other dealer.
By JVC's silence, it is obvious that there are events occurring behind the scenes which they chooses not to divulge. Could it be that they are tweaking the product? Could be:)
We do know of the unprecedented worldwide demand. Could this also limit product supplies? Could be:)
When companies are put up for sale rather drastic measures can be made to temporarily make the balance sheets agreeable to the new owners. Could this affect the product supplies? Could be:)
The principle basis for your posts is that you want to save money. Do you think this subject is of any interest to other AVS members? What benefit is it for us to hear you nagging several times a day?

Given AVS' excellent track record of service and communication, and given that Jason is scheduled back from vacation today, I would be VERY surprised if we didn't have some communication from AVS in the next 36 hours on this--even if it's "No news, folks." :)

Solution for you reincarnate: Dont read this thread!

But Reincarnate, you don't have to read the thread. Let them pour out their frustration, you don't have to follow it.

To me, this thread is more for JVC than it is for anyone else.

I thought it was BS from JVC that they didnt fill our pre-orders first, specially if they sanctioned/promoted the pre-order special with AVS. I was annoyed then that people in other countries were getting them first, but now am very annoyed even though I already have an HD1, that other orders are being filled throughout the country - both for the HD1 and RS1 - when we had our orders in SINCE November.

There isnt much AVS can do about JVC. They are even having to sandbag a couple of projectors just in case stuff is defective or damaged.

Personally, Im hoping Sony,or someone else, comes through with a new product announcement soon that will have people who are still waiting on JVC jump ship to the new product. JVC appears to be even intentionally gimping the HD1/RS1 so that they can charge more for the RS2.

I love my HD1 but my hair stands up at the thought of JVC.

...Personally, Im hoping Sony,or someone else, comes through with a new product announcement soon that will have people who are still waiting on JVC jump ship to the new product. JVC appears to be even intentionally gimping the HD1/RS1 so that they can charge more for the RS2.

I love my HD1 but my hair stands up at the thought of JVC.

I tell you what, if Sony or anyone else announces, before the third wave prebuy comes about, a new product released by year's end that competes w/JVC pricewise, picture-wise, wioth real picture adjusting capability, I'd have to seriously consider cancelling my JVC prebuy

Just FYI, AVS wasn't the only or first to do pre-orders. Every other seller and distributor of JVC put orders in as well or had the option to.

To me, this thread is more for JVC than it is for anyone else.

I thought it was BS from JVC that they didnt fill our pre-orders first, specially if they sanctioned/promoted the pre-order special with AVS. I was annoyed then that people in other countries were getting them first, but now am very annoyed even though I already have an HD1, that other orders are being filled throughout the country - both for the HD1 and RS1 - when we had our orders in SINCE November.

There isnt much AVS can do about JVC. They are even having to sandbag a couple of projectors just in case stuff is defective or damaged.

Personally, Im hoping Sony,or someone else, comes through with a new product announcement soon that will have people who are still waiting on JVC jump ship to the new product. JVC appears to be even intentionally gimping the HD1/RS1 so that they can charge more for the RS2.

I love my HD1 but my hair stands up at the thought of JVC.

How much saving is each extra month of waiting worth?

I thought it was BS from JVC that they didnt fill our pre-orders first, specially if they sanctioned/promoted the pre-order special with AVS. I was annoyed then that people in other countries were getting them first, but now am very annoyed even though I already have an HD1, that other orders are being filled throughout the country - both for the HD1 and RS1 - when we had our orders in SINCE November.

If I were JVC Tom, I might tell my boss that even though the folks on this thread are opinion leaders for a certain group, that they are pretty hard to please and they can be really critical of the smallest artifact, and selling to other folks who are easier to please might get momentum going in the right direction before we place them in the hands of this group.

Anyone NOT offended?

"How much saving is each extra month of waiting worth?"

Less and less.....

Shawn

Update from Jason posted:

http://www.avsforum.com/avs-vb/showthread.php?t=842892

Jason left us a sticky(welcome back Jason...hope your vacation went well) :)

No offense to AVS as it's out of their control but JVC was singing a similar tune about the 3rd wave back at the end of March and early April saying AVS' preorders would be filled by May...now they're saying June.

edit:
Since this 3rd wave sounds more like a ripple than a wave :D do we know where the cutoff date and time was on the 2nd wave...in other words...who's next in line? :p

If I were JVC Tom, I might tell my boss that even though the folks on this thread are opinion leaders for a certain group, that they are pretty hard to please and they can be really critical of the smallest artifact, and selling to other folks who are easier to please might get momentum going in the right direction before we place them in the hands of this group.

Anyone NOT offended?If I were Tstites ("JVC Tom") I would post an explanation and/or get to the bottom of the delays to try and recoup some goodwill from customers that are likely to influence a lot of purchasing decisions down the line. I've been asked at least 10 times in the past 3 months what projector I would recommend by friends/neighbors/acquaintances. I'm sure I'm not alone.

Jason left us a sticky(welcome back Jason...hope your vacation went well) :)

No offense to AVS as it's out of their control but JVC was singing a similar tune about the 3rd wave back at the end of March and early April saying AVS' preorders would be filled by May...now they're saying June.

edit:
Since this 3rd wave sounds more like a ripple than a wave :D do we know where the cutoff date and time was on the 2nd wave...in other words...who's next in line? :p
I think some on the 20th got filled but not positive.

The crystal ball says you and others might not be able to buy one at that attractive price. AVS has a huge backlog. Just like every other dealer.You missed my point. The airlines have a name for this situation - its called a "creeping delay". Lets say you're on a plane and the pilot comes on and says its going to be 10 minutes then doesn't get back to you for another 45 minutes only to tell you its going to be another hour or two. The hour or two passes and it ends up being three hours before you leave. Those types of scenarios tend to agitate people. And they are much worse than those where they "fess up" and simply tell people that its going to be 3 hours and there is nothing they can do. Of course, circumstances often prevent them from doing that - in those cases, they will try very hard to keep you updated constantly so people don't go postal. Why? because if you set expectations people can handle bad news. And the airlines are very experienced with delivering bad news.

What we are experiencing is the CE equivalent of a creeping delay. And my earlier point is that the pilot (AVS) wasn't coming on to tell us what was happening - the issue I had is with the communication frequency - nothing more. That said, and to his credit, Jason emailed me today so I think that point has been well taken. My real beef is with JVC.
By JVC's silence, it is obvious that there are events occurring behind the scenes which they chooses not to divulge.I think that is almost a certainty. There is something else going on here. A conspiracy theorist could have a field day, but it probably just comes down to poor channel management and horrible communication practices.
Could it be that they are tweaking the product? Could be:)Umm....no, for precisely the reason you give below:
We do know of the unprecedented worldwide demand. Could this also limit product supplies? Could be:)Could be. But if that were the case why do dealers in Canada (those that I know first-hand) have them in stock.
When companies are put up for sale rather drastic measures can be made to temporarily make the balance sheets agreeable to the new owners. Could this affect the product supplies? Could be:)could be. Don't care. See previous point.
The principle basis for your posts is that you want to save money. Do you think this subject is of any interest to other AVS members?Let's see - like minded people with a passion for home theater and saving money on that equipment should be of no interest? Umm...no.
What benefit is it for us to hear you nagging several times a day?To you? Absolutely none. Zip. Zilch. Nada. But believe it or not, I'm not doing this for your benefit. Are there others here on this "RS1 3rd Wave" thread interested in discussing the status of the projector they've been waiting for since last Nov? I think, yes. If you don't want to listen to me, there is a great "ignore" feature you can use to block my posts. Use it if I annoy you. Seriously.

To me, this thread is more for JVC than it is for anyone else.Totally agree. Something tells me they don't much care about what we think. Otherwise they wouldn't be stone-walling AVS.

Jason left us a sticky(welcome back Jason...hope your vacation went well) :)

No offense to AVS as it's out of their control but JVC was singing a similar tune about the 3rd wave back at the end of March and early April saying AVS' preorders would be filled by May...now they're saying June.

edit:
Since this 3rd wave sounds more like a ripple than a wave :D do we know where the cutoff date and time was on the 2nd wave...in other words...who's next in line? :p

Also back then the third wave was supposed to take care of all prebuy plus new orders, now it's a small batch. I know it's not AVS, but since I'm a Nov 22 orderer, looks like I could very well be in the (dare I say) FOURTH wave (that was painful saying that...) in June.

Hey, only three months till CEDIA!

Yesterday I posted: "my distributor (who got some last month and has a large backorder) was told that they're not getting any until "later" this month. Nobody at JVC will confirm any numbers or time frame."

Today, Jason posted: "More (larger batch) will follow later in May."

So, JVC is consistent in what little they're telling everyone. What I'd like to know is: When is "later"? Two weeks, end of the month, first week of June???

Good point Mike. That would lead me to believe that they are running into production problems. I have a hard time believing any company would leave back-orders outstanding this long unless they simply can't produce the product, which is a little worrisome in itself.

First off, I just got back from a much needed vacation so sorry about the MIA.
We were supposed to get a small 3rd batch of RS1's this past April. They still haven't shipped but should be any day. More (larger batch) will follow later in May. JVC said that ALL orders for us will be filled by June at this point. This is according to JVC.

I know many of you have been waiting for a long time, and for that I apologize. Please understand it is out of our control. If you decide you cannot wait, then we understand and can cancel your order. For those who are willing to wait, we are adjusting our price structure to those who have ALREADY ORDERED. This does not apply to the November preorders (price is the price), but rather this is for those since then. Though we understand just about everyone would rather have their units now, we hope this pricing adjustment serves as a gesture of our appreciation for the business and support of the forum.

Thank you again for all your support and patience!

A/V Science, Inc.

Classy move all the way.

Jason just posted on the RS1 delivery status sticky about the current status. In short, JVC has not shipped them to AVS yet, so no notification to any of us.

But... Everybody that ordered after the 'Pre-order' will get an additional discount as an awesome gesture!!!! (FYI: The pre-order price is still better)

I beat ya Ernie!

:p

By 1 minute!

You guys are both slow. ;)

Go back a page (http://www.avsforum.com/avs-vb/showthread.php?p=10455815&&#post10455815).

Given AVS' excellent track record of service and communication, and given that Jason is scheduled back from vacation today, I would be VERY surprised if we didn't have some communication from AVS in the next 36 hours on this--even if it's "No news, folks." :)

Jason's new sticky: 10:36am.

So I was 35 hours off...

Good on ya, Jason and AVS. :)

- Tom

You guys are both slow. ;)

Go back a page (http://www.avsforum.com/avs-vb/showthread.php?p=10455815&&#post10455815).

That doesn't count. It was posted by a Bozo!

:p

Thanks a bunch for the update Jason! :) No way you are loosing me. Look forward to buying this unit from you. Hope you had a great vacation! ;)

Quote:
Originally Posted by Jason Turk
First off, I just got back from a much needed vacation so sorry about the MIA.
We were supposed to get a small 3rd batch of RS1's this past April. They still haven't shipped but should be any day. More (larger batch) will follow later in May. JVC said that ALL orders for us will be filled by June at this point. This is according to JVC.

I know many of you have been waiting for a long time, and for that I apologize. Please understand it is out of our control. If you decide you cannot wait, then we understand and can cancel your order. For those who are willing to wait, we are adjusting our price structure to those who have ALREADY ORDERED. This does not apply to the November preorders (price is the price), but rather this is for those since then. Though we understand just about everyone would rather have their units now, we hope this pricing adjustment serves as a gesture of our appreciation for the business and support of the forum.

Thank you again for all your support and patience!

A/V Science, Inc.


Classy move all the way.

Hmmm...I know I'll get assaulted by some for "whining", but I'm not as sure that this was "classy all the way." No doubt that it is a nice gesture by AVS. They didn't have to do anything at all other than say that it's out of their control. It's obviously great for those that placed their orders a couple months ago.

But...

It does nothing at all to address the frustrations of the most loyal and longest waiting customers - those of us that ordered in November with delivery expectation in February. It seems pretty backward to extend a financial thanks (via discount) to those that have been waiting the least amount of time, and do nothing for those that have been waiting the longest. It's akin to waiting in a long line in the hot sun for a door that was supposed to open hours ago, and having someone come outside with cold lemonade and apologies...but only for those people at the back of the line.

Yeah yeah I know we already got a great price and that they feel like they can't discount any further, but if this were my business I would done nothing at all before I offered a discount to only the newcomers to this sun-baked line.

Flame away...

-tony

If I were JVC Tom, I might tell my boss that even though the folks on this thread are opinion leaders for a certain group, that they are pretty hard to please and they can be really critical of the smallest artifact, and selling to other folks who are easier to please might get momentum going in the right direction before we place them in the hands of this group.

Anyone NOT offended?



I couldnt care less about that. I wont cut off my nose to spite my face, so I wont dump my HD1 to settle for another projector, however, if its a close call between a JVC product and anyone elses, JVC is NOT getting my money (or anyone elses who asks me.) If they want to earn my business again they can start by adding these (should be very easy to implement) features into the HD1/RS1 and complete these damn since November pre-orders.

Someone mentioned that AVS wasnt the only one who pre-ordered, thats probably true. What also is true though, is that one of my local dealers didnt inquire until January and they have already had a few HD1s go through their doors.

Only way to teach companies a lesson is in the pocket.

Look at the positive side. By the time the RS-1 hits, most will be able to return it to AVS under their 30 day return policy and get the latest and greatest projector that will be released right after Cedia. ;)

Hmmm, Jason's note about adjusting the price structure for those who have ordered more recently certainly doesn't make those who have still been waiting since November feel any better. In fact, may make people feel worse--now its not only a huge wait since November, but no longer a price advantage over more recent orders. Shouldn't those who have been waiting the longest be the ones who are rewarded by any adjustments? I'm still patiently waiting, but this seems rather strange.

Hmmm, Jason's note about adjusting the price structure for those who have ordered more recently certainly doesn't make those who have still been waiting since November feel any better. In fact, may make people feel worse--now its not only a huge wait since November, but no longer a price advantage over more recent orders. Shouldn't those who have been waiting the longest be the ones who are rewarded by any adjustments? I'm still patiently waiting, but this seems rather strange.

Heck, I'd pay a premium price to be able to get it sooner. The incentive would be aimed at capturing/keeping more orders in the short term. I for one am about to cut bait and try something else given the latest news - and I ordered in December. Hmmmm.....remember when the Pearl was all the rage not that very long ago? Something to think about...

Santellavision said that the pre-order price was still lower than the newly-discounted later-orderer prices.

Before rumors get started...

t.

Santellavision said that the pre-order price was lower than the newly-discounted later-orderer prices.

Before rumors get started...

t.

Valid point - but I think the point is that the 'incentive' is geared towards those who ordered later. I'm sure there is nothing AVS can do for those who have had orders in since November - but it's primarily those people that are unhappy at the moment. (And a few of us from December :rolleyes: )

Originally Posted by Jason Turk
First off, I just got back from a much needed vacation so sorry about the MIA.
We were supposed to get a small 3rd batch of RS1's this past April. They still haven't shipped but should be any day. More (larger batch) will follow later in May. JVC said that ALL orders for us will be filled by June at this point. This is according to JVC.

I know many of you have been waiting for a long time, and for that I apologize. Please understand it is out of our control. If you decide you cannot wait, then we understand and can cancel your order. For those who are willing to wait, we are adjusting our price structure to those who have ALREADY ORDERED. This does not apply to the November preorders (price is the price), but rather this is for those since then. Though we understand just about everyone would rather have their units now, we hope this pricing adjustment serves as a gesture of our appreciation for the business and support of the forum.

Thank you again for all your support and patience!

A/V Science, Inc.
Classy move all the way.
Sorry Rob, but I have to disagree here.

I've been quietly sitting on the sidelines these past few days reading the posts of some of our more impatient brethren who have been vociferously bemoaning the silence from AVS concerning this 3rd wave.

The reason for my silence was due to the fact Jason said he'd post when he had more info plus he was on a well deserved vacation and I figured he'd post a little something when he got back. Also, when looking at the shipping pattern of the previous waves, it indicated to me that AVS would likely be shipping them out to us by the end of the second week of May.

The problem I have is that those of us on the November preorder list who have yet to receive their pj's, the folks who have been waiting the longest, we now are watching those who've ordered after us, some of these that were placed many months after ours, receive a price break. We haven't even received our pj's and our preorder price break has been devalued by AVS themselves.

We were specifically told that those who remained on the preorder list would have their order filled with the late April shipment and more than likely all the other AVS orders up to that point would also be filled. That large April shipment has suddenly turned into a "small 3rd batch" and no word if it will even cover the remaining preorder folks.

If this April shipment can't even cover the last of us who are on the preorder list and we have to wait until June I'll more than likely cancel my order. If any one deserves to be thrown a friggen bone it should be those who've been waiting the longest amount of time, not the shortest.

I couldnt care less about that. I wont cut off my nose to spite my face, so I wont dump my HD1 to settle for another projector, however, if its a close call between a JVC product and anyone elses, JVC is NOT getting my money (or anyone elses who asks me.) If they want to earn my business again they can start by adding these (should be very easy to implement) features into the HD1/RS1 and complete these damn since November pre-orders.

Someone mentioned that AVS wasnt the only one who pre-ordered, thats probably true. What also is true though, is that one of my local dealers didnt inquire until January and they have already had a few HD1s go through their doors.

Only way to teach companies a lesson is in the pocket.

I think you might have missed my point, and I guess that's my fault.

Im supposed to be in the 3rd wave. I agree that the pre-orders deserve a bone. Im still enjoying my old Runco 980 at this time. So I dont feel the need as bad as others with no projector at all.

Pedro and smithfarmer, without actually demanding that AVS (or more importantly JVC) does good for those of us waiting about 6 months for something that was supposed to be out 3 months ago, I have to agree with you. While AVS's move to give a price break to the later orders is good, it does not make those of us on the preorder list feel any better at all.

Guys, I have to confess:

I misread Jason's post the first time. I assumed that this discount was to apply to original pre-buy orders. I can understand why people who have been waiting since November wouldn't be too happy about this. :(

No good deed goes unpunished. :)

I am on the preorder list, and I bargained for a certain price.

I have absolutely no commitment to actually buy. If I find something better or cheaper in the meantime, I am free to buy it with no problems.

No flames for you guys who are miffed that they are trying to give a further discount to the people with later orders, but I really don't see why you should be all that mad.

We are still getting the best price. If we want to buy somewhere else at a higher price, we can. We will still get priority over the newer orders.

I forgot who it was, but there was someone who very honestly posted that he wasn't happy with a preorder ordeal he had been through, and concluded that preorders just weren't for him.

There are pluses and minuses to a preorder. One of the minuses just happens to be that you never really know when the product will really be available. There can be predictions, but you never really know until the units have arrived at your house.

We beg for predictions, and then lament when the predictions don't pan out.

Waiting can be tough, but it is inherent to the nature of preordering a product like this.

I too am a little miffed that some local shops had a unit or two in stock, but that is not at all under AVS's control.

And JVC really does have to send a few units to their other dealers. How many dealers are going to stick with them, if JVC doesn't send them any units at all? And I do not think that any other dealers have gotten more than just a few units.

And the lack of stocking dealers has been a problem with JVC projectors in the past. I imagine that they really want to keep dealers.

Anyway, I understand why everyone isn't satisfied. Basically it is because they just don't have their projectors. Once and until that need gets satisfied...

But AVS doesn't really deserve to get beaten up over it, IMO.

I can buy a great pj from them at a great price with no commitment or deposit. Sure waiting sucks, but if they could have, they would have shipped all these back in February, and if they could, they would ship them all today. If I want to stop waiting and buy something else, I am still perfectly free to do so.

Maybe cutting my preorder teeth on the panamorph prebuys has toughened me up to this sort of stuff... :)

Best Regards,
Doug

No flames for you guys who are miffed that they are trying to give a further discount to the people with later orders, but I really don't see why you should be all that mad.

Doug
Most all of your points are quite valid.

As we get closer to CEDIA, more people decide to wait to see what's else is coming and hold off on making a purchase. Manufacturers lower their prices to move product and even as great as the RS1 might be, lower prices on competing products will take away sales from JVC. The likely reason that AVS is lowering the price for those not on the preorder list is that they have to remain competitive with the other dealers out there who are starting to lower their prices as well.

So the problem here is because of the vast amount of time that has gone by, what started out as a great preorder price becomes less of a deal as AVS and other dealers start to lower their price on the RS1. What good is a great preorder price if after a month or two of ownership anyone can get it for almost the same price? I could be wrong but it's not too much of a stretch to think these pj's will be going very close to the preorder price by August.

Mad? No. Disappointed? Yes.

Most all of your points are quite valid.
I could be wrong but it's not too much of a stretch to think these pj's will be going very close to the preorder price by August.

Mad? No. Disappointed? Yes.

I can understand that.

There really are some valid reasons to feel disappointed and frustrated.

Waiting gets really old, and at some point, all of us would cancel and buy something else.

Even if it gets to that point for me, I don't think I would hold any bad feelings for AVS over this. JVC, maybe, but AVS would send them if they had them. I guess that is true of JVC, for the most part, too.

Best Regards,
Doug

That doesn't count. It was posted by a Bozo!

:p


Its even worse if you were beat by a bozo, an indifferent one at that..)

Its even worse if you were beat by a bozo, an indifferent one at that..)


:D ;)

Shouldn't those who have been waiting the longest be the ones who are rewarded by any adjustments? I'm still patiently waiting, but this seems rather strange.

.... could it be that AVS has more to gain financially ? could it be that by offering this discount , they are essentially offering these later, and apparently larger subset of customers an incentive not to "jump ship" as opposed to the smaller set of us left on the november preorder list.... things that make you go... hmmmm

Sorry Rob, but I have to disagree here.

I've been quietly sitting on the sidelines these past few days reading the posts of some of our more impatient brethren who have been vociferously bemoaning the silence from AVS concerning this 3rd wave.

The reason for my silence was due to the fact Jason said he'd post when he had more info plus he was on a well deserved vacation and I figured he'd post a little something when he got back. Also, when looking at the shipping pattern of the previous waves, it indicated to me that AVS would likely be shipping them out to us by the end of the second week of May.

The problem I have is that those of us on the November preorder list who have yet to receive their pj's, the folks who have been waiting the longest, we now are watching those who've ordered after us, some of these that were placed many months after ours, receive a price break. We haven't even received our pj's and our preorder price break has been devalued by AVS themselves.

We were specifically told that those who remained on the preorder list would have their order filled with the late April shipment and more than likely all the other AVS orders up to that point would also be filled. That large April shipment has suddenly turned into a "small 3rd batch" and no word if it will even cover the remaining preorder folks.

If this April shipment can't even cover the last of us who are on the preorder list and we have to wait until June I'll more than likely cancel my order. If any one deserves to be thrown a friggen bone it should be those who've been waiting the longest amount of time, not the shortest.

+1

I think you might have missed my point, and I guess that's my fault.



No its not. My bad. 8) Didnt see a smiley face and thought you were serious. Should have known better. 8)

Obviously, the price break for those who ordered recently will help keep them (those who ordered more recently) from defecting to purchase to another dealer who might have them in stock who can sell it to them for about the same price they can get it without the price break.

There probably is not enough comfortable margin left to go much below the preorder price (for those who preordered.)

.... could it be that AVS has more to gain financially ? could it be that by offering this discount , they are essentially offering these later, and apparently larger subset of customers an incentive not to "jump ship" as opposed to the smaller set of us left on the november preorder list.... things that make you go... hmmmm

Oops, yes, this makes sense to me.

Of course, youd have to believe in JVC;s ability, intent, and desire to deliver the number of PJs to those people ahead of you before anyone receives their PJs at whatever price.

How many who would have known in November, or February, that they were going to get their PJs in may, june, july, who knows, would still have waited for their PJs. It is always eaasier to wait one month more, if youve already waited 3 months than it is to wait for 4 months - when the product is already out and available elsewhere.

AVS can obviously do whatever it likes, especially since they will obviously be able to sell any supply of RS1s they receive. But if good will among valued past, present, and future customers matters to them they may want to consider "throwing a bone" to those who preordered back in November rather than only rewarding those who jumped on board in recent weeks and months. This is especially so since it now looks like the shipment will be even further delayed--perhaps even to June. A great pre-order price in November has turned into an OK price in June (and which is probably the standard price in August). Meanwhile, what was enduring patience for many months is now turning into some frustration and disappointment.

You missed my point.
This thread is closely monitored. The whining technique was not effective.
However questioning the financial stability of the company and the thought of losing orders did.
This technique also paid dividends. And we don't even own the stock.:)

This thread is closely monitored. The whining technique was not effective.First of all, its not whining. I'm simply pointing out some of the issues I see with the way things have been handled for those of us in the 3rd wave. Feel free to disagree, but if you are saying that I should not be posting my opinions on the subject in this thread then I think you are mistaken.
However questioning the financial stability of the company and the thought of losing orders did.
This technique also paid dividends. And we don't even own the stock.:) Sorry, but I have no idea what you mean by this?

First of all, its not whining.
Sorry, but I have no idea what you mean by this?
First some advice. Don't ever get married.:)
Second learn to think outside that little box.

First some advice. Don't ever get married.:)
Second learn to think outside your little box.Been happily married for 12 years. Maybe one of the reasons is that I confine my "whining" to places where people are actually discussing the topic - does my wife care about the RS1 pre-buy? no. Do people here care? yes. Second, articulate your points clearly. The second part of your post makes no sense. And I have neither the time nor the inclination to try and figure out what the hell you're trying to say.

Obviously, the price break for those who ordered recently will help keep them (those who ordered more recently) from defecting to purchase to another dealer who might have them in stock who can sell it to them for about the same price they can get it without the price break.

There probably is not enough comfortable margin left to go much below the preorder price (for those who preordered.)Absolutely correct. The pre-buy price was so low, they have almost nothing left to discount. The pre-buy guys know what an incredible price they got. And yeah, many of us on the post-pre-buy, pre-current-buy list are about to jump ship and either pick a different PJ or different dealer who have them currently in-stock.

It was a nice thing for Jason to help us out a bit, the pre-buy guys are probably getting theirs very soon, we have no idea when we're gonna' get ours... June, August, Sept?????

Just a small point on the US vs Canada stock status. These are mutually exclusive. JVC Canada is a seperate entity and their orders get filled and booked through JVC Canada not the USA. If there is stock in Canada there is no conspiracy. The units get booked from JVC Canada and get shipped via container to JVC Canada. The marketing people have to make their decision on order placement and estimate demand. Orders get filled accordingly. Drawing from the imagination that there is a conspiracy due to inventory being available in Canada vs the USA or anywhere else for that matter is a feckless exercise. Personally I have found the channel management exemplary and likewise on the communication. I am told the scheduled shipment quantities and the prospective dates of these shipments. They have been bang on every single time and at times have been a week early. Granted I am not waiting for a unit since November but those on the list knew it was a long list and orders were going to be filled in accordance with a FIFO method of distribution. In any event I am sure AVS is doing everything possible to please its customers without a confederacy or conspiracy.

Just a small point on the US vs Canada stock status. These are mutually exclusive. JVC Canada is a seperate entity and their orders get filled and booked through JVC Canada not the USA. If there is stock in Canada there is no conspiracy. The units get booked from JVC Canada and get shipped via container to JVC Canada. The marketing people have to make their decision on order placement and estimate demand. Orders get filled accordingly. Drawing from the imagination that there is a conspiracy due to inventory being available in Canada vs the USA or anywhere else for that matter is a feckless exercise. Personally I have found the channel management exemplary and likewise on the communication. I am told the scheduled shipment quantities and the prospective dates of these shipments. They have been bang on every single time and at times have been a week early. Granted I am not waiting for a unit since November but those on the list knew it was a long list and orders were going to be filled in accordance with a FIFO method of distribution. In any event I am sure AVS is doing everything possible to please its customers without a confederacy or conspiracy.
Your point is well taken and obviously comes from well-formed experience. I must admit there has been a high percentage of frustration and venting in my posts. But I kind of figured if I can't vent here, then where? Anyway, I am not the most patient of people to start with, so this has been testing my limits. Shodoug's post hit home for me - I think I'm just not a pre-order guy.

Just a small point on the US vs Canada stock status. These are mutually exclusive. JVC Canada is a seperate entity and their orders get filled and booked through JVC Canada not the USA. If there is stock in Canada there is no conspiracy. The units get booked from JVC Canada and get shipped via container to JVC Canada. The marketing people have to make their decision on order placement and estimate demand. Orders get filled accordingly. Drawing from the imagination that there is a conspiracy due to inventory being available in Canada vs the USA or anywhere else for that matter is a feckless exercise. Personally I have found the channel management exemplary and likewise on the communication. I am told the scheduled shipment quantities and the prospective dates of these shipments. They have been bang on every single time and at times have been a week early. Granted I am not waiting for a unit since November but those on the list knew it was a long list and orders were going to be filled in accordance with a FIFO method of distribution. In any event I am sure AVS is doing everything possible to please its customers without a confederacy or conspiracy.

I'm assuming by FIFO you mean first orders in first out...correct(If not then disreguard the following. :) )?
If that's what you mean then somewhere along the sales chain between AVS, JVC USA, and the JVC factory in Japan the process went amiss as it's been stated in this thread and a few other places that some dealers got units for their general inventory(nonprebuy) after placing orders as late as January.

I understand that JVC has to distribute units around to some degree to get the product out there to be seen but I don't believe for a second JVC is using a FIFO process with the RS1.

First some advice. Don't ever get married.:)
Second learn to think outside that little box.
I guess reincarnate is done messing with Bob Sorel and is now attacking the people on the pre-buy group randomly. :rolleyes:

No its not. My bad. 8) Didnt see a smiley face and thought you were serious. Should have known better. 8)


Cool.

I was thinking JVC might be hosing AVS to get positive chatter going elsewhere first.

To Rob's point, I think the expectations have been set.

I'm expecting to receive my unit by mid-May. Anything better than that and I'll be pleasantly surprised.

Craig.

It's amazing how a person can have a melt down in the space of 2 weeks

Personally I have found the channel management exemplary and likewise on the communication. I am told the scheduled shipment quantities and the prospective dates of these shipments. They have been bang on every single time and at times have been a week early.

If only that were the case here in the U.S. I'm spoken to my distributor and JVC directly numerous times and have never had any idea when stock was arriving or how many units there would be. I usually give my distributor more information than he's getting just by telling him what Jason has posted, and we're talking about a large, nationwide distributor here.

Regarding dealers with HD1s in stock, you have to realize that the HD1s are in a completely different division of JVC, with different distribution and order systems. That doesn't excuse the lack of RS1s, but it does explain why you see some dealers with HD1s.

It's amazing how a person can have a melt down in the space of 2 weeksI'll admit, I've gotten a bit (ok, a lot :o ) more emotional about this than I ever thought I would. When I wrote that I would have expected we would have some firm news by now. But now my expectation of Mid-May has now been completely blown out of the water and I have no idea when I will be receiving my projector. End of May, early June? late June? In my opinion that is a completely ridiculous amount of time to wait and the fact that we still don't have any idea when they will arrive is, to me, unbelievable. I'm not blaming AVS for this, btw.

As for my comments about AVS communication, I stand behind them. Prior to yesterday, I have not received a single pro-active email letting me know what my status was. And some of the emails I sent (and I didn't send that many) asking for news went unanswered. My point was that I thought they should be doing more frequent updates - either directly emailing us or posting stickies. That's all. I"m sure AVS service is outstanding and I trust the opinions of those that have ordered from them. But again, on this pre-buy, I have found the customer service to be lacking - or maybe my expectations of what customer service should be like for a pre-buy are simply off-base.

Man oh man... AVS just can't do anything right. :( A kind gesture and yet we get ridiculed. First off, the preorder price is one that NO ONE will be able to get from anywhere, anymore. Period. It was indeed very low (in fact, too low but that was my mistake). I understand that people on the preorder are frustrated....I am too. But, there is nothing we can do other than be at JVC's mercy as to when they will ship. I wish I could do more on the preorder price for those who are waiting, but there are 2 reasons I cannot. First, it was again, very low. Secondly, it would not be fair to those who have already paid and gotten their units. The advantage to the preorder is that you will get your units at the best price and before any other of my orders. If you cannot wait, feel free to cancel and find it elsewhere (at a higher price). There is no obligation to it at all and I will completely understand.

Now, for the people who ordered more recently, they will have to continue to wait until the November preorders are filled, and they paid a much higher price. That is why I lowered it, to try and make it more appealing to hold tight.

Again, I understand your frustration. When we did the preorder we had NO idea it would take this long to fulfill, or I would not have taken so many orders. We are again at the mercy of JVC filling them as fast as possible to us. We have gotten more than anyone else has by a ways, but I also have way more orders than anyone else has and that is the reason it is taking so long.

I SINCERELY APOLOGIZE TO ALL WHO HAVE HAD TO WAIT, AND CONTINUE TO WAIT! What I will do is this...for those who are in the preorder who want to wait, I will instruct all salespeople to contact me when you need accessories. I will make sure to get you all added discounts to help ease the pain (screens, mounts, anything else really).

I hope you understand and continue to be patient. Thanks!

:)

Absolutely correct. The pre-buy price was so low, they have almost nothing left to discount. The pre-buy guys know what an incredible price they got. And yeah, many of us on the post-pre-buy, pre-current-buy list are about to jump ship and either pick a different PJ or different dealer who have them currently in-stock.

It was a nice thing for Jason to help us out a bit, the pre-buy guys are probably getting theirs very soon, we have no idea when we're gonna' get ours... June, August, Sept?????

Thinking back to a thread that got deleted rather fast. If the price break direct dealers get for buying 50 or more, is really what was told, then there is plenty of room for the price to come down from the pre-order. But, while the person said it was a "fact", I've never heard of such a discount myself on any product, verses the distributor cost.

But if somehow it was actually true, then any dealer buying that many will either make quite a profit or the price will start coming down. IF stock is ever actually achieved on a wide basis, which who knows when that will happen.

Personally I have a problem believing that much discount verses a regular distributor, but I don't know a direct dealer I can ask, and get a real answer.

I do kind of wonder about JVC being sold and the problems of delivering enough Front projectors to fill orders though, after all this time.

Jason - Given that none of us have any money riding on our pre-orders (unless people are making side bets), the pre-order is definitely very generous. I think the natives are merely restless for feeling like they are missing out. :)

Bill

"I think the natives are merely restless for feeling like they are missing out."

Certainly, and that every week it is late is one less week we will own it before it is no longer top dog. ;)

Shawn

So this is really a wanker contest?

Man oh man... AVS just can't do anything right. :( A kind gesture and yet we get ridiculed. First off, the preorder price is one that NO ONE will be able to get from anywhere, anymore. Period. It was indeed very low (in fact, too low but that was my mistake). I understand that people on the preorder are frustrated....I am too. But, there is nothing we can do other than be at JVC's mercy as to when they will ship. I wish I could do more on the preorder price for those who are waiting, but there are 2 reasons I cannot. First, it was again, very low. Secondly, it would not be fair to those who have already paid and gotten their units. The advantage to the preorder is that you will get your units at the best price and before any other of my orders. If you cannot wait, feel free to cancel and find it elsewhere (at a higher price). There is no obligation to it at all and I will completely understand.

Now, for the people who ordered more recently, they will have to continue to wait until the November preorders are filled, and they paid a much higher price. That is why I lowered it, to try and make it more appealing to hold tight.

Again, I understand your frustration. When we did the preorder we had NO idea it would take this long to fulfill, or I would not have taken so many orders. We are again at the mercy of JVC filling them as fast as possible to us. We have gotten more than anyone else has by a ways, but I also have way more orders than anyone else has and that is the reason it is taking so long.

I SINCERELY APOLOGIZE TO ALL WHO HAVE HAD TO WAIT, AND CONTINUE TO WAIT! What I will do is this...for those who are in the preorder who want to wait, I will instruct all salespeople to contact me when you need accessories. I will make sure to get you all added discounts to help ease the pain (screens, mounts, anything else really).

I hope you understand and continue to be patient. Thanks!

Jason, as far as I can see AVS does EVERYTHING RIGHT! I would not think of ordering a pj anywhere else. I am on the pre order (mid November) list and actually got a call for mine in the 2nd wave and opted to wait, so someone already has a pj that would not. I am still willing to wait till the end of the line so Strange Brew or someone will get your pj sooner than you would. I am not being overly magnamonous, I just don't want it without the scaler I plan to get (Radiance also from AVS). I tried the Crystallio and for a couple of reasons it would not work for me AVS is great and made the process of returning easy and painless. I don't know of any other vendor that offers so much for so little. You folks are whining too much, you know AVS has no control over JVC. And if AVS wants to do somthing for late comers, that is fine with me. I will not fault them for kindness.
For whoever is getting their PJ because I waited you don't have to thank me publicly but a PM would be nice ;) ;) :D

This will likely come as a relief to many of you - Jason most of all I am sure - I have decided to cut bait and buy my RS-1 locally. Just can't stomach the thought of waiting anymore (plus not having a CDN warranty has always bothered me a bit). I've spent the past year building my HT and its just too hard to see it sitting waiting for a projector any longer. So I'll put my money where my mouth is and cough up for the certainty of getting it early next week. For those of you wondering how much this decision is costing me, PM me and I'm happy to tell you.

And my apologies if my admittedly emotional outpourings have been annoying you. I try to be sane and rational with my posts but this one had me torqued up a bit too much (one of the reasons I decided to bite the bullet). Anyway, I wish the rest of you on the 3rd wave pre-buy all the best and hope you get your machines soon. See you in the owners thread ;)

Craig.

but I have decided to cut bait and buy my RS-1 locally
Ah, bless you and Dan both! I will raise a glass to each of you when I eventually do get my RS-1 knowing you guys helped it show up a bit sooner.

Kevin

FINALLY
I just heard from Jason...Hurray!...my machine is here...not exactly HERE, but there. My earlier surmise was correct; I'm at the top of wave three..talk about bad luck!
I'll have it at home next week though.
Hang tough...your day will come too.
What a wait!
ttyl after I set up....
Walter

When did you order yours Brian?

I too got a call, and an email from Jason. He got a surprise shipment of few units from JVC today and is filling as many orders as he can. I ordered on November 20th, and my unit will be shipped on Monday! Yippee! :D

Glad you guys are getting pj's. Now the obvious question is are these few pj's the ones Jason was expecting in his sticky or are these truly unexpected units and a few more units are expected soon?

edit...
lol I don't know why I'm even wondering about these small handfuls of pj's as I ordered about mid-day on the last day. I'm sure I'm still WAY WAY down the list. :o

When did you order yours Brian?
I ordered Nov. 20th..in the morning I think?

Yaaaahhooooooo! I got a call from Jason earlier. My RS-1 will be on its way Monday!

I ordered sometime late morning or early afternoon MST on Nov 20th.

Jason said the truck with units showed up unannounced. I told him there will be a bunch of happy campers who will be pleasantly surprised just like I was.

Happy Viewing, :D
Ron

Two down and about Elevendy-hundred orders to go. ;)

damn you all nov 20th's! Why didnt you cancel? ;)

Two down and about Elevendy-hundred orders to go. ;)

Three..) Ordered around noon (CST) on the 20th.

Man oh man... AVS just can't do anything right. :( A kind gesture and yet we get ridiculed. First off, the preorder price is one that NO ONE will be able to get from anywhere, anymore. Period. It was indeed very low (in fact, too low but that was my mistake). I understand that people on the preorder are frustrated....I am too. But, there is nothing we can do other than be at JVC's mercy as to when they will ship. I wish I could do more on the preorder price for those who are waiting, but there are 2 reasons I cannot. First, it was again, very low. Secondly, it would not be fair to those who have already paid and gotten their units. The advantage to the preorder is that you will get your units at the best price and before any other of my orders. If you cannot wait, feel free to cancel and find it elsewhere (at a higher price). There is no obligation to it at all and I will completely understand.

Now, for the people who ordered more recently, they will have to continue to wait until the November preorders are filled, and they paid a much higher price. That is why I lowered it, to try and make it more appealing to hold tight.

Again, I understand your frustration. When we did the preorder we had NO idea it would take this long to fulfill, or I would not have taken so many orders. We are again at the mercy of JVC filling them as fast as possible to us. We have gotten more than anyone else has by a ways, but I also have way more orders than anyone else has and that is the reason it is taking so long.

I SINCERELY APOLOGIZE TO ALL WHO HAVE HAD TO WAIT, AND CONTINUE TO WAIT! What I will do is this...for those who are in the preorder who want to wait, I will instruct all salespeople to contact me when you need accessories. I will make sure to get you all added discounts to help ease the pain (screens, mounts, anything else really).

I hope you understand and continue to be patient. Thanks!

Jason, AVS is doing this right! I do understand. Thanks for the update & compensation.

Regards, Larry

No news here yet... :(