View Full Version : Don't eat the moome snow!


RAPTORHT
04-12-07, 09:27 AM
Hello all,

Last week I bought two Moome DVI cards in the for sale forum. They are for my G70 stack and they both act the same way, they sync to my HD DVD or Blu-ray players for a split second and then I get snow. My HD-DVD player will give me an "HDMI Error" on one of the cards. It is as if if it were trying to reach an OTA analog signal and pulling in nothing. I remember reading some threads where they were having the same problems when trying to connect direct from the BD or HD players but had success when first going through a Lumagen. Was there ever a resolution to this? Do I need to get a new EDID chip? I really don't want to buy a scaler if I don't have to.

I am sending 1080i from all devices, do I have to go to 720p to get it to work? I really want to have 1080i with a direct connect to the moome without having to buy a scaler.

I know this has been discussed ad nauseum about 6 months ago, but I figured someone could give me their opinions on the best solution

Thanks in advance,
Jason

madpoet
04-12-07, 09:49 AM
I think you need the new EDID chip.

JBJR
04-12-07, 09:52 AM
Sounds like you got two that need the chip and the owners didn't want to do the change so dumped them.
Contact Moome, he can send you the chips or you can send the cards to him if you can't do it youself or know someone who can do it for you.

RAPTORHT
04-12-07, 10:24 AM
Thanks for the responses guys. I have PMd Graham (disking) hoping he can do the chip swap for me. Anyone else have some of the EDID chips handy and want to volunteer to do the swap on these two cards? I'll pay for the chips and labor, of course.

I'd do it myself, but don't trust my "microsoldering"

Jason

Don Rombach
04-13-07, 08:19 AM
Jason,

If you can get hold of the chips, Jeff can do it for you.

antorsae
04-13-07, 08:25 AM
Powerstrip (registered) can edit EDIDs if the EEPROM chip is not write-protected. I've done this in the past.

Does anybody know if this is possible?

If somebody sends me the contents of the EDID chip in raw or bin formats I can try it out with one of my Moome DVIs.

RAPTORHT
04-13-07, 09:37 AM
If you can get hold of the chips, Jeff can do it for you.

Thanks Don,

Moome has responded to my PM and we are working out the details for him to send me two EDID chips.

Graham (disking) has responded as well, but I'll probably PM Jeff once they come in. I can't find his userid, isn't he Smitty?

This forum is the best.

Thanks to all.

Phil Smith
04-13-07, 10:59 AM
That was pretty $hitty of the seller to sell you the cards without disclosing they had the EDID problem. Glad you're getting them fixed!

madpoet
04-13-07, 01:17 PM
In fairness... depeding on what gear the person used they might never have had an issue. SO before yelling scam, make sure it was ;)

Clarence
04-13-07, 01:25 PM
I don't know who the seller was, but I'm not sure it's fair to bash him as "******" and violating any perceived "sacred" safety of selling on AVS.

Nor do I think it's fair to title this thread indicating that moome's products have somehow been pissed on.

90%+ of moome's previously sold cards have the original EDID chip. I think it's prudent for a buyer to assume that any used cards being offered for sale have the old EDID chip.

Moome has offered to send the new EDID chip or replace it if you ship the card back. He's extended that offer even if you're not the original purchaser.

Phil, I know you've harshly criticized moome's communication and delivery practices, but I'd like to re-iterate my thanks to him for providing useful products, at a very fair price, and being responsive to working on resolving any unforseen issues as they're discovered.

Is a seller being ****** if he sells a Marquee without the anamorphic mod? I don't think so.. unless of course he says it was done, but it wasn't.

Did the buyer ask if the EDID chip had been replaced? Did the seller imply that it was? I agree with madpoet, I used moome's original EDID for a year with no issues in my setup.

Phil Smith
04-13-07, 01:49 PM
Sorry Clarence, I wasn't aware you were the seller. :D ;)

Well my feelings about this are totally opposite. I don't think buying something should be a "buyer beware", hope I don't get screwed adventure. The seller should be responsible for giving a detailed and complete description of the item. I hope it's not acceptable for the seller to intentionally leave blanks, and it's up to the buyer to realize there are blanks, and up to the buyer to fill in the blanks.

Is honesty not a virtue in this day and age? Under no circumstances would I have sold those cards without divulging everything I knew about them. I would hope most people feel about this as I do. Very sad if they don't. :(

PS: Moome's communication has improved dramatically. He responds to his threads in the For Sale section frequently. He also stands behind his product a lot better than he use to. I would not hesitate to make a purchase from Moome. http://curtpalme.com/forum/images/smiles/icon_thumbup.gif

madpoet
04-13-07, 02:00 PM
Once again Phil... do you know the facts? The seller may have had ZERO issues with the card. I certainly never had any when I had the 1st gen Marquee card a while ago. If he never had any issues, would he have even known about the new EDID? Especially since it was only released a couple weeks ago? Seriously, you seem to be jumping the gun on whoever the poor seller was without considering the very real truth that it wasn't their fault.

Clarence
04-13-07, 02:24 PM
Sorry Clarence, I wasn't aware you were the seller. :D ;)I know you added the wink, but I did sell my moome with the original EDID (not to this buyer). I told the buyer that I never had a problem with EDID in my setup and he could test it on his system before paying for it. If he had an issue, he could return it to me, or send for the free EDID chip, or send it to moome, or I could send it to moome.

Personally, I'd feel more comfortable buying an unmodded moome card instead of one that had been modded and then listed for sale.

Again, I don't know who the seller was or what information was asked by or provided to the buyer. But my crap detector didn't go off... yours seems to be a little more sensitive and your "$hitty seller" klaxon is a whole lot louder.


Phil, how responsive would you be to a buyer that made these posts?
This just sucks! No way I'm buying a card from Moome.I do not have faith in Moome. Too many reports of problems. Hell, I can't even get him to tell me if they're in stock or not. I really need one, but count me out.
Look at Moome's posting history. About once a week he makes one post. When he does post, he address' only one of the many questions that have been ask of him. Maybe you'll get lucky...I don't think the language barrier explains the repeated delays. There's no excuse for taking pre-payment on a product that may not be ready for several times longer than you promisedYou're absolutely right! The cards didn't work, and Mome only suggestion was to use component instead. I applaud Moome for his current efforts, but I have absolutely no remorse about anything I've said.It seems that you can't be a specialty card manufacturer and communicate like a normal person. Like Casper and Moome, it appears John will be heard from infrequently, if at all. :rolleyes:You can't get Casper or Moome to even answer correspondence, much less apologize for not doing so.I guess the end justifies your means... you seemingly got what you wanted from moome eventually.

Phil Smith
04-13-07, 02:27 PM
Once again Phil... do you know the facts? The seller may have had ZERO issues with the card. I certainly never had any when I had the 1st gen Marquee card a while ago. If he never had any issues, would he have even known about the new EDID? Especially since it was only released a couple weeks ago? Seriously, you seem to be jumping the gun on whoever the poor seller was without considering the very real truth that it wasn't their fault.You're right Mad, that could very well be the case.

That brings up another issue: If an item is defective, is the seller off the hook if he didn't know it was defective? To me, it's still the seller's responsibility. I have lost thousands of dollars in sales and eaten hundreds of dollars in return shipping cost because of this. :( On the plus side, I have really good ebay feedback (1,874--99.5% positive) and get premium dollar because people are comfortable doing business with me. :)

Person99
04-13-07, 02:28 PM
Not to jump in on Phil's side, but to be fair, but many of Phil's comments were very true when he made them--especially the third one.

madpoet
04-13-07, 02:35 PM
If an item was truly defective and I sold it then I would gladly refund the money. But this case is far less clear. The item isn't "defective". It works fine in certain situations, and not fine in others. So who's responsibility is it there? I can tell you how it works for me, but I won't necessarily know how it will work on your gear. What if I had a scaler that worked perfectly given what I was trying to do, but didn't do the resz you wanted? Unless you asked a specific question and I lied, is it my fault or yours? And since Moome's offering a relatively free upgrade, I am not sure how the seller is anything close to the bad guy here.

But in fairness, his communication in the past was... difficult ;)

Phil Smith
04-13-07, 02:42 PM
I know you added the wink, but I did sell my moome with the original EDID (not to this buyer). I told the buyer that I never had a problem with EDID in my setup and he could test it on his system before paying for it. If he had an issue, he could return it to me, or send for the free EDID chip, or send it to moome, or I could send it to moome.Clarence if everyone did as good of job of selling there never would be any problems, would there?

Again, I don't know who the seller was or what information was asked by or provided to the buyer. But my crap detector didn't go off... yours seems to be a little more sensitive and your "$hitty seller" klaxon is a whole lot louder. :D My klaxon is stuck on. It blows when it should and when it shouldn't. :D


Phil, how responsive would you be to a buyer that made these posts?
I guess the end justifies your means... you seemingly got what you wanted from moome eventually.I should know not get in an argument with Clarence the Search Master! :D

I was well beyond the point of trying catch flies with sugar. I had already paid for a card and it was in transit when the EDID issues surfaced. Moome's response to me was that he'd send me a chip if I paid the postage. I hadn't even received card yet and it was going to require extra expense and work to make it function. I didn't want to do that and had trouble contacting Moome after that. Nothing to gain by bring nice at that point. I ended up refusing the shipment and disputing the payment with PayPal, which I won.

Again, Moome's much better about all of these issues now. I wouldn't hesitate to do business with him.

Phil Smith
04-13-07, 02:46 PM
Not to jump in on Phil's side...Why do you say that like it's an undesirable thing to do? Next time I agree with you on something I'm going to preface it with, "Well as always, I really hate side with Dave on ANYTHING, but..." :D ;)

Phil Smith
04-13-07, 02:53 PM
If an item was truly defective and I sold it then I would gladly refund the money. But this case is far less clear. The item isn't "defective". It works fine in certain situations, and not fine in others.Would you stick someone with something that, no fault of their own, won't work for them, or they have to make unexpected repairs or modifications to make it work? I wouldn't. I wouldn't feel right about it.

It just boils down to this: Some people are just more comfortable f$#%ing people over than others. :D ;)

madpoet
04-13-07, 03:07 PM
But Phil... again, you assume that the seller KNEW that the item didn't work in some situations. I tend to be a more positive person I guess :)

GEBrown
04-13-07, 03:11 PM
Hello all,

. . . .
I am sending 1080i from all devices, do I have to go to 720p to get it to work? I really want to have 1080i with a direct connect to the moome without having to buy a scaler.

I know this has been discussed ad nauseum about 6 months ago, but I figured someone could give me their opinions on the best solution

Thanks in advance,
Jason

Phil, obviously the OP was not oblivious to the potential problem.

I would agree that you and the OP are off-base in blasting Moome.

My 2 cents

Clarence
04-13-07, 03:16 PM
Yes, moome's service and products have continually improved. Again, I'll credit and thank him for being just as patient with this forum as we've had to learn to be patient with him. I'm just glad he's got thick skin... maybe the language barrier actually helps there. Most sellers would've just packed up and disappeared. I know a few that did just that... so now we don't even have to option to buy what they were capable of providing.

Several of us have been seeking the holy grail of a blender (like my hypothetical blend-o-matic (http://www.curtpalme.com/forum/viewtopic.php?p=13541#13541)). Someone like Moome, or Jean, or Casper, or Kim might be able to build and offer something affordably, but I'm sure there are many others who have chosen to completely avoid the piss-and-vinegar here.

I tend to be a more positive person I guess Yep. And I'm constantly amazed at the buyers who don't do any research on their own on what they're buying. It'd be hard to click on any moome thread without seeing the discussions on EDID issues and the options that are offered.

Phil Smith
04-13-07, 04:24 PM
But Phil... again, you assume that the seller KNEW that the item didn't work in some situations. I tend to be a more positive person I guess :)Mad,

My scenario entailed NO ONE knowing there was a problem until the buyer experienced problems. Me personally, if I was the seller, I'd take care of it.

Everyone already knows I'm not exactly what you would call a positive person. :D ;)

Phil, obviously the OP was not oblivious to the potential problem.

I would agree that you and the OP are off-base in blasting Moome.

My 2 centsG,

You have to admit, "Don't eat the Moome snow" is pretty clever. :D

You're not reading all of my posts. For the *3rd* time, Moome's business practices have really improved, and I wouldn't hesitate to do business with him. The quotes that Clarance dug up are very old.

I am not blasting Moome! ;)

Yes, moome's service and products have continually improved. Again, I'll credit and thank him for being just as patient with this forum as we've had to learn to be patient with him. I'm just glad he's got thick skin... maybe the language barrier actually helps there. Most sellers would've just packed up and disappeared. I know a few that did just that... so now we don't even have to option to buy what they were capable of providing...I'm sure there are many others who have chosen to completely avoid the piss-and-vinegar hereYeah we sure miss Casper. :rolleyes:

You *never* hear anyone blast Kim or John. They're good businessmen with good products and all around good, honest people. If the others would give their customers what they paid for, they wouldn't have any customer problems either.

You present this like those of us that complain are a bunch of whiny, unappreciative ingrates. I've purchased 2 cards from John. I have never said one negative thing about him. Unlike Moome (in the past), John has never given me a reason to.

Yep. And I'm constantly amazed at the buyers who don't do any research on their own on what they're buying. It'd be hard to click on any moome thread without seeing the discussions on EDID issues and the options that are offered.It's also hard for a seller to click on a Moome thread without being aware of their potential problems either. The seller shouldn't include what he knows?

Of all people, I'm really surprised by your stance on this Clarence. You sell a lot of stuff, so at least clue us in: Should we be on our guard when we do business with you? ;) What's your ebay name? I might want to block it so I don't accidentally bid on one of your auctions. ;)

Person99
04-13-07, 04:32 PM
You *never* hear anyone blast Kim or John. They're good businessmen with good products and all around good, honest people. If the others would give their customers what they paid for, they wouldn't have any customer problems either.

Man this is true. (Though I believe you did blast Jean when he was on one of those month long euro vacations and not responding--I guess we here can't even conceive of 1 month vacations!).

But yeah, I can't think of one bad thing said about Kim. That guy goes out of his way to do right by everyone.

Hell, he screwed himself doing that. He mistakenly said he'd let everyone upgrade to a gamma box for the price difference between the two. That was intrepreted to mean the difference that he was selling them new at (which I don't think is what he meant). But since everyone interpreted it that way, he did it. He took a beating on that and lost money--I'm pretty sure he is at the point where doing the transcoder was not worth the effort, but he honored what he said. Pretty impressive for a little guy working out of his garage with personal money!

Dave

Clarence
04-13-07, 04:45 PM
You *never* hear anyone blast Kim or John.

Unlike Moome (in the past), John has never given me a reason to.*Never*?! :rolleyes: ;)
It seems that you can't be a specialty card manufacturer and communicate like a normal person. Like Casper and Moome, it appears John will be heard from infrequently, if at all. :rolleyes:

Phil Smith
04-13-07, 04:51 PM
:D :D :D

Damn Dave's long memory and Clarence's search skills! :D

Come on though, that was just a misunderstanding. I had no idea he was on vacation until someone informed me. :o

Clarence
04-13-07, 05:22 PM
I'm really surprised by your stance on this Clarence.I'm not sure there's enough information or a call to take "a stance" on anything here. I don't think the intent of this thread was a buyer/seller dispute. I just think the title is misleading, unfair, and unkind to moome. And without knowing any information on the transaction, the posts might be unfair and unkind to whoever the seller was.

I'm not saying caveat emptor is justification for allowing a seller to screw over a buyer. But instead of "buyer beware" maybe we need a Latin phrase for "it is in the buyer's own interest to become more aware".

I don't think Jason was looking for someone to start screaming "$hitty seller". IMHO, he was admitting not being sufficiently self-informed and is simply seeking more information on what he needs to do to make progress on his present DVI connectivity situation.

RAPTORHT
04-13-07, 05:50 PM
Wow, this post took off quickly!

I'd like to address a couple of things that came up for discussion.

#1. I did not mean to imply that I was pissing on moome. He has been quick to respond and for me has been very easy to deal with. The intent of my thread title was to get users to click on my thread so I could get some help. I have found that catchy titles tend to draw more attention. I intended for my title to simply imply that I was getting a snowy picture and I didn't want to eat the dollars I spent on these cards.

#2. I believe one of the two sellers probably did not about the EDID issue. When I asked him how he had it connected, he replied that he has had no problems and was using an HD-A1 over component. Whether or not he ever did try using the DVI port will probably never be known.

The only question I asked to both sellers was, "Is the card HDCP compliant?" to which they both said yes. I figured that I would be good to go from there.

Don Rombach
04-13-07, 06:38 PM
PM with Jeff's email to you Jason.

Don Rombach
04-13-07, 06:43 PM
Moome has been very helpful handling the return of my defective HDMI card. Communication has been outstanding.

Phil Smith
04-13-07, 07:24 PM
I'm not sure there's enough information or a call to take "a stance" on anything here. I don't think the intent of this thread was a buyer/seller dispute. I just think the title is misleading, unfair, and unkind to moome. And without knowing any information on the transaction, the posts might be unfair and unkind to whoever the seller was.

I'm not saying caveat emptor is justification for allowing a seller to screw over a buyer. But instead of "buyer beware" maybe we need a Latin phrase for "it is in the buyer's own interest to become more aware".

I don't think Jason was looking for someone to start screaming "$hitty seller". IMHO, he was admitting not being sufficiently self-informed and is simply seeking more information on what he needs to do to make progress on his present DVI connectivity situation.Here's an example of what I consider a good seller. I bought a sax off ebay. The description was not very detailed, but the seller had good feedback, and the price was right, so I bought it.

When I received it yesterday, it had some issues that I feel should have covered in the description. I e-mailed the seller:

Received the sax. It has numbers and words inscribed on it, it has 2 screws missing, it has spray paint on the case. These are all unexpected surprises. It's disappointing that you do not feel the need to point these issues out in your description.

The seller e-mailed back:

First: I'm sorry that you are not happy with the sax....I can only assume that my employee did not look over the item as she should have, and list it properly.....if you look over my stats you will see that this
is not the norm for us...
I wish to make this right for you, would you consider accepting a $25.00 rebate and keep the item?
If not, you may return the item at my expense for a full refund.
Again, I'm sorry for the inconvenience.

This guy is taking care of the problems and has made me a happy customer instead of a dissatisfied one. No caveat emptor required here. Why can't more sellers be like this?

Phil Smith
04-13-07, 07:29 PM
#2. I believe one of the two sellers probably did not about the EDID issue. When I asked him how he had it connected, he replied that he has had no problems and was using an HD-A1 over component. Whether or not he ever did try using the DVI port will probably never be known. You don't need a Moome card to run HD component. A much cheaper IFB-12 (probably an 11 and 10 too) can handle HD component. You have to wonder why the guy wasn't running DVI...

GEBrown
04-13-07, 08:25 PM
You don't need a Moome card to run HD component. A much cheaper IFB-12 (probably an 11 and 10 too) can handle HD component. . .

1) The IFB-10 and IFB-11 are strictly RGBHV cards - no component, no progressive scan, NO WAY.

2) The IFB-12/IFB-12A can be configured to run component and progressive scan, but generally only at 480P. 720P is source dependent and doesn't work for most people - they see a green picture. 1080i is achievable - but again iffy depending on the source, but I have never heard of anyone running 1080P through one of these cards.

Phil Smith
04-13-07, 08:39 PM
I didn't think Moome's old card could handle 1080p.

I'm running HDTV at 1080i via HD component on my IFB-12. I'm on my 3rd HD receiver hooked up this way. They all worked flawlessly. 720p is no problem as well, but I don't use it.

I wasn't sure about the 10 and 11 cards, but I think a lot of people use(d) the 12 for 720p and 1080i.

GEBrown
04-13-07, 08:44 PM
. . . .
G,

You have to admit, "Don't eat the Moome snow" is pretty clever. :D

You're not reading all of my posts. For the *3rd* time, Moome's business practices have really improved, and I wouldn't hesitate to do business with him. The quotes that Clarance dug up are very old.

I am not blasting Moome! ;)
. . . .

You're right, I retract my statement.

Clarence
04-13-07, 08:44 PM
Here's an example of what I consider a good seller...

This guy is taking care of the problems and has made me a happy customer instead of a dissatisfied one. No caveat emptor required here. Why can't more sellers be like this?Again, I don't think this thread is a buyer vs. "$hitty seller" dispute.

Would you feel better for Jason if the "$hitty seller" offered a refund or a $25 compensation for his failure to sufficiently pre-communicate the potential for a EDID issue in Jason's setup? I still don't even know who the seller is that you're calling $hitty, but I'm guessing that if the buyer was unhappy with the transaction that he'd be willing to make an adjustment to the selling price, accept the item in return, and list it again with a clearer description or get the chip replaced before offering it for resale. Maybe everyone except me is fully aware of any complaints between this buyer and seller, but I haven't seen any complaints that are still in dispute.

I don't think that Jason has insinuated that the seller misrepresented any indication that the Moome card would perform any differently than is already documented in dozens of threads and thousands of posts in this forum. If Jason had non-resolved issues with the "$hitty seller", then he could start a thread and we'd have fun watching both guys give their side of the story.

But given the title, the OP's complaint seems more targeted against Moome and/or the early versions of his DVI card which has not yet even been returned for the offered EDID replacement.

You don't need a Moome card to run HD component. A much cheaper IFB-12 (probably an 11 and 10 too) can handle HD component. You have to wonder why the guy wasn't running DVI... If the "$hitty seller" was using component only, Kim's transcoder might be even better than the IFB-12.

Phil Smith
04-13-07, 08:46 PM
Would you feel better for Jason if the "$hitty seller" offered a refund or a $25 compensation for his failure to sufficiently pre-communicate the potential for a EDID issue in Jason's setup?Umm...yes! Yes I would. :D ;)

Clarence
04-13-07, 09:08 PM
More importantly, does Jason think a $25 credit from the "$hitty seller" would still be appropriate at this point?

To the anonymous "$hitty seller": consider sending Jason $25 so *Phil* can move on with his life. :D

Phil, was the ebay sax worth what you paid for it?

Was it worth $25 less than what you paid?

If it was in significantly better condition than described, would you offer to send $25 more if the seller expressed disappointment that it didn't sell for as much as he thought it should have? :p

In your ~2000 transactions on ebay, you haven't succumbed to the "win some, lose some" attitude?

When accurately described, will you be able to resell it for more than you paid? ;)

RAPTORHT
04-13-07, 09:22 PM
More importantly, does Jason think a $25 credit from the "$hitty seller" would still be appropriate at this point?

I don't really expect to get a credit back from either seller and I didn't start this thread to call them out. That is why I haven't stated who the sellers are. Ultimately the chips will cost me $4 to have moome ship them and I expect to pay Jeff a small fee for his time soldering on the chips.

I think I am partly at fault for asking only if the cards were HDCP compliant before purchasing. I figured that as long as the sellers responded with a yes (which they did) then I wouldn't need to worry about the EDID chips. Was I wrong in this assumption?

If being HDCP compliant means being able to connect my HD-DVD/BD directly to the DVI port without issue, then I think the sellers either misled me or did not understand what it means to be HDCP compliant.

Clarence
04-13-07, 09:52 PM
If being HDCP compliant means being able to connect my HD-DVD/BD directly to the DVI port without issue, then I think the sellers either misled me or did not understand what it means to be HDCP compliant.As a WAG, I'd estimate that 90% of moome's users haven't had a problem with HDCP. Certain sources and certain resolutions have been a well-documented issue.

As madpoet and I explained above, it is probable that the sellers used the moome cards without ever experiencing a problem. The sellers' response was no better nor any worse than you would've received from moome if you bought the card directly from him.

If Phil ever sells the card(s) he bought from moome and doesn't explicitly mention every potential issue that other moome users have reported, then I'd recommend buying from him next time. Since Phil's a non-$hitty seller, it's guaranteed to work for any buyer's setup. ;)

Phil Smith
04-13-07, 09:53 PM
Phil, was the ebay sax worth what you paid for it?

Was it worth $25 less than what you paid?

If it was in significantly better condition than described, would you offer to send $25 more if the seller expressed disappointment that it didn't sell for as much as he thought it should have? :p

In your ~2000 transactions on ebay, you haven't succumbed to the "win some, lose some" attitude?

When accurately described, will you be able to resell it for more than you paid? ;)Clarence,

I mainly sell on ebay. I use different ebay names for buying and selling. When I buy, it's to resell. What I paid for the sax and what it's worth is irrelevant. When I receive an item, I want it to be what the auction description stated it would. If I get less than that I'm going to speak up about it, and half the time end up in a PayPal dispute (with the bad sellers).

If I win an auction, regardless of how good of deal it is, I bid more than anyone else was willing to. At that moment in time that's all that sax was worth. I'm hoping that in another point in time it will be worth more. Well actually I know it will be worth more. :)

Phil Smith
04-13-07, 09:56 PM
f Phil ever sells the card(s) he bought from moome and doesn't explicitly mention every potential issue that other moome users have reported, then I'd recommend buying from him next time. Since Phil's a non-$hitty seller, it's guaranteed to work for any buyer's setup. ;)I bought mine from John Clarence. I can resell them (I have sold one actually) with complete confidence that it will serve it's new owner well. ;)

larrykelly
04-13-07, 11:08 PM
Well I just don't think you should be buying sax on the internet, you never know what you could catch....

Axatax
04-17-07, 01:26 AM
I'm sorry I couldn't catch this thread earlier. I was away on business.

That was pretty $hitty of the seller to sell you the cards without disclosing they had the EDID problem. Glad you're getting them fixed!

Phil, you're way out of line. I'm one of those sellers, and I fully disclosed that the cards had the original firmware and was from the "first run". You can check the original FS thread here (notice the last edit date is late 3/07, so I didn't change the description upon encountering this assault on my integrity):

http://www.avsforum.com/avs-vb/showthread.php?t=823076

Then you can check this:

http://en.wikipedia.org/wiki/Pwned

We've done business before, so I think you know I don't mess around (and I'm not the seller with the HD-A1 using component :rolleyes: ). I'm aware of the issues with at least the Toshiba players, but I have never encountered them since all my sources run through a VP30. The seller never stated what the application for this card would be, other than installation into a G70. If I made a mistake, it was assuming that a CRT Forum regular purchasing one of these cards would have pursued one of the 25+ threads on the Moome cards and understood their limitations with said firmware revision. Next time, I'll be sure to compile a list of all permutations of devices that are suspected to have compatibility issues.

Regardless, I have offered to rectify the situation by installing a new EDID or refunding the sellers money (still awaiting buyers response to PM). I have numerous successful transactions on this board and stand behind every item I sell.

Sounds like you got two that need the chip and the owners didn't want to do the change so dumped them.

I didn't "dump" this card. :rolleyes: I upgraded to the HDMI version, and don't need the DVI card. Furthermore, I never had any reason to upgrade the EDID, so I didn't do it. The card has been in continuous use without issue in my G70 since 12/05. That's all I can "guarantee". Regardless, I stand behind this transaction, and am ready to work with the buyer until he/she is 100% satisifed.

Ridebreck
04-19-07, 01:16 PM
Seems like an innocent misunderstanding on a few people's part to me. Around 4 bucks and a little time to get the EDID swapped out and the guy should be good to go. Nothing for folks to get bent out of shape over IMO.

Phil Smith
04-19-07, 01:50 PM
Next time, I'll be sure to compile a list of all permutations of devices that are suspected to have compatibility issues.This implies that the EDID problem was a trivial one not worth mentioning. In reality it was a problem that for many rendered the card useless.

You're a great guy, we've done business in the past and I would not hesitate to do business with you in the future. But disagree with you on this. You said it worked perfectly. You didn't mention that there is a known problem when, even though your gear wasn't subject to it, I'm sure you were aware of it. It was definitely a caveat emptor sale.

I can't imagine your intent was to screw anyone, but I personally would have mentioned the potential EDID problem.

Phil Smith
04-19-07, 01:56 PM
Seems like an innocent misunderstanding on a few people's part to me. Around 4 bucks and a little time to get the EDID swapped out and the guy should be good to go. Nothing for folks to get bent out of shape over IMO.F@#K you Matt! Mind your own F@#KING business!

Oh wait, I was trying not to get bent out of shape, but lost it for a second. Sorry! ;) :D

Ridebreck
04-19-07, 04:16 PM
I'm here to help, buddy. :)

Phil Smith
04-19-07, 09:33 PM
And Lord knows I need it Matt...Lord knows I need it... ;) :D

flyingvee
04-20-07, 09:47 AM
Regardless, I have offered to rectify the situation by installing a new EDID or refunding the sellers money (still awaiting buyers response to PM). I have numerous successful transactions on this board and stand behind every item I sell.



And that is why I check the AVS sales boards, almost daily. have only made a few purchases, but they have all been good. While it is a surety that ebay scammers will find the place and sneak in eventually, there are a LOT of good people around here.

My John card is working fine, but if I ever upgrade (move?) to a Moome hdmi card, I know I'll be looking for it above, in the AVS for sale forums.

316
04-20-07, 10:39 AM
I just caught this thread at work last night and could not respond. I sold one of the cards. I had no issues whatsoever with my G-90 or my 1292 and the HD-A1 which was communicated to Jason. How it will work with any other configuration is unknown to myself other than how I used it.

I also offered to buy the card back. Furthurmore, my card had the new chip installed before I purchased it and from my understanding it would not have worked with the HD-A1 without the chip. Is there another chip? Do these cards new frequent upgrades or new chips? I have no idea. I do not follow every thread and in fact I tend to stay clear of the forums anymore these days because too many people jump to conclusions or throw out insults without knowing facts. :rolleyes: I get enough of that from the media every nite. :mad:

Phil Smith
04-20-07, 11:32 AM
Yes that does seem to be the case. I wonder why Jason is having problems with it?

http://www.avsforum.com/avs-vb/showthread.php?t=748313

316
04-20-07, 04:05 PM
I completely forgot about that post, thanks Phil. That brings up a good point, cable location WILL cause a problem. No idea why, but it will, as I experienced.

Phil Smith
04-20-07, 06:38 PM
316,

The cable is an interesting problem, but I was pointing out that your card has the updated EDID and had worked in your system without fault. Axatax's situation was different because he had a scaler in the signal path and the old EDID.

I would think Jason shouldn't have any problems with your card. Updating the EDID chip probably isn't going to help. :confused:

Clarence
06-09-07, 11:46 PM
If Phil ever sells the card(s) he bought from moome and doesn't explicitly mention every potential issue that other moome users have reported, then I'd recommend buying from him next time. Since Phil's a non-$hitty seller, it's guaranteed to work for any buyer's setup. I bought mine from John Clarence. I can resell them (I have sold one actually) with complete confidence that it will serve it's new owner well.

http://www.avsforum.com/avs-vb/showthread.php?p=10715447&&#post10715447Phil,
Has this card had the EDID updated? The one I bought from you a couple of months back will not output 1080P from the Toshiba XA2 unless the EDID is updated... It just needs to be shipped to him for the update to have full compatibility.
:eek:

RAPTORHT
06-10-07, 12:00 AM
Damn Dave's long memory and Clarence's search skills!


Clarence apparently has a long memory as well!! :D

jayluft
06-10-07, 10:13 AM
....I have nothing of substance to offer (other than knowing Phil) to this thread, but if you need someone to dogpile on Phil, I can chime in. :p

Phil Smith
06-10-07, 11:11 AM
Clarence apparently has a long memory as well!! :DYes, Clarence has been on the warpath for me lately, as you can tell by him digging up a 2 month old thread just to slam me. I must have unwittingly got his sister drunk and banged her. I'm sorry Clarence! I had no idea she was related to you! :D

....I have nothing of substance to offer (other than knowing Phil) to this thread, but if you need someone to dogpile on Phil, I can chime in. :pMight as well Jay. I seem to be everyone's favorite target here lately. :D

Clarence
06-10-07, 01:11 PM
Yes, Clarence has been on the warpath for me lately, as you can tell by him digging up a 2 month old thread just to slam me.Two months ago you labelled a seller above as "$hitty" for selling a DVI card that the buyer needed to update in order to work in his setup. And then it turns out that at the exact same time two months ago, you also sold a DVI card that needs an EDID update to work with your buyer's setup. Your buyer mentioned it this week and you brushed it off with a plea of ignorance, without updating your ad indicating the potential need for an update in the second DVI card you're currently listing for sale. I still find your accusations towards axatax to be very inappropriate and I didn't appreciate you trying to label me above as a $hitty seller for taking a "stance" that a seller can't necessarily know if these devices will need an update in order to work in any buyer's setup.

I must have unwittingly got his sister drunk and banged her. I'm sorry Clarence! I had no idea she was related to you! :DThankfully she said she was too drunk to remember you, but her dog walked funny for a week. :eek: :p

I seem to be everyone's favorite target here lately.$hitty sellers shouldn't live in glass houses... oh wait, maybe there was more to the story, some innocent unawareness, and maybe these incidents were already adequately handled between buyer and seller. Sadly ironic, eh? :rolleyes:

Phil Smith
06-10-07, 01:18 PM
Two months ago you labelled a seller as $hitty for selling a DVI card that the buyer needed to update in order to work in the buyer's setup. And then it turns out that at the exact same time two months ago, you also sold a DVI card that needed a EDID update to work with your buyer's setup.Only a handful of people knew that John's card needs an update. As far as I can tell, it was never made public until Kevin mentioned in my for sale thread, and had previously only been discussed in PM and e-mail by that handful of people. There was no way I could have possibly known of it. If you want to dig up 2 month old threads and bust my balls over info I had no way of knowing, then have at it my friend. I have either developed an extreme dislike for me, or you're very bored and need to get a life. :rolleyes: Maybe it's a little bit of both. :D

Either way, piss off Clarence! ;)

PS: I was very drunk, and I have to admit to doing the dog. But it was while the dog was doing your sister. Weirdest 3 way I ever had! I can't say I enjoyed it, although your sister sure seemed to be having a good time. :D

Clarence
06-10-07, 01:34 PM
I have either developed an extreme dislike for me...:D

psychological slip?

Phil Smith
06-10-07, 01:39 PM
:D I couldn't begin to write anything that funny on purpose. :D

madpoet
06-10-07, 02:08 PM
Just be like TO... "I love me some me!"