View Full Version : Nintendo Wii busted my friend's TV - help


hydroponik
05-18-07, 03:58 PM
So I was playing Wii Sports (bowling for those who are curious :D ) at my friends house yesterday on his 61" Samsung DLP rear projection TV, when suddenly the controller slips out of my hand, and smashes into the screen. There is now a big crack in the lower left corner, and I promised I'd pay to get it repaired.

Fortunately, the damage looks like it is external only as the TV still works fine, but the crack in the screen is pretty ugly. Anyone have any idea how hard it would be to repair, and how much it would cost? Where could we find parts online to order?

My friend is an electrical engineer so he said he would try to fix himself, but now we need to find the parts and figure out exactly what was damaged. The model# is Samsung HLN617W.

Thanks for taking the time to read.

TimothyB
05-18-07, 04:11 PM
Were you not wearing the wrist strap? You know the warning screen they show at the beginning of every game to prevent this thing? No foul I guess if you are will to have it repaired.

assassin
05-18-07, 04:19 PM
Uh electrical engineer does not = electrician.

If he doesn't know what he is doing I'd have someone do it professionally. That's a lot cheaper then having to buy a whole new TV.

khellandros66
05-18-07, 04:19 PM
:rolleyes:

HELLO THERE IS A WRIST STRAP!!!!

No one here should feel sorr for you....

hydroponik
05-18-07, 04:30 PM
I'm not asking for anyone to feel sorry, just asking for suggestions on what might have been damage, and how much it would cost to get it repaired.

From what I understand, on a rear-projection, there are two screen, a plastic-y outer screen, and then the inner screen behind the plastic. Anything else that could have been damaged?

ddisplay
05-18-07, 04:44 PM
Generally while there are two main layers to a screen, a clear Fresnel Lens and a dark diffuser, they are probably sold as a set (usually they are taped together as a unit). Both layers are plastic.

You will probably have to call Samsung or a dealer to get the right screen of the right size. There is usually nothing much to replacing a screen and nothing electronic. Just undo a few screws (some may be well hidden) and the front bezel will come off with the screen. There are then some screws that hold the screen to the bezel (at least this is how most seem to be done).

dbc
05-18-07, 05:06 PM
Uh electrical engineer does not = electrician.

If he doesn't know what he is doing I'd have someone do it professionally. That's a lot cheaper then having to buy a whole new TV.

Uh, electrician does not equal TV repair technician.

If the set is out of warranty, I guess there's no harm in trying to remove the outer screen (there IS an outer screen, right?). As long as things don't degrade from there, and you're not bumping into any wires or electronic components. Otherwise, start saving up for a new set or professional repair.

mes444
05-18-07, 05:08 PM
Go to www.samsungparts.com and look at the left column, put in the model number and follow the prompts to get to parts for his model. You can order the right screen there. You will see that they list two screens, an inner one and an outer one. Determine whether or not the inner screen got broken before you order both, they are about $350 each. You won't know if anything else got damaged until you remove the screen and look.

joerod
05-18-07, 05:21 PM
Just call their service and have a tech come out and fix or replace it...

talyler
05-18-07, 05:33 PM
The only reason I have 2 Wii-motes, is the possibility I'll bring it to somebody else's house to play. Nobody but me is allowed to play Wii on my TV, and this is why. I have an rl friend who did this to his brother's RP HDTV. It wasn't repairable though.

Good luck with the fix. It's very nice of you to help your friend get it fixed.

hydroponik
05-18-07, 05:49 PM
Thanks for the comments. Going to need to see the extend of the damage. Hopefully it is only the outer screen as it looks pretty expensive.

Will post updates and pics soon for those interested. :p

TheHappyBoner
05-18-07, 08:29 PM
The worst part is wouldn't have happened if I wasn't fixxing my mom's co-worker's laptop in the other room. I probably would have said wii sport's bowlin is more about accuracy then power. This fool wasn't even going to break 100.

partstore website:

aspxSCREEN FRESNEL, L2 61" $349.24
Samsung Part Number: BP6700157A

SCREEN LENTI;61W,138 $216.56
Samsung Part Number: BP6700164A

Anyone know wich one is in front?

I'm pretty confident, since I've been doing hardware and software design for optical systems. But we should have a professional do it, since they must be more experience with manufacturing processes, like air gaps. Plus those parts seem pretty overpriced for general public.

It's not that big of a crack, mainly 8" and 1" spokes. It could only catch your eye with white background. But it wasn't there before and I can't let people just break my possessions.

I seen it refurbished for $1500. And now that it just turned off and is blinking error codes, would it be fair if he buys it from me for $1200 and I'll get a 71" 1080p?

simonkodousek
05-18-07, 09:36 PM
First of all, I would think he would make you pay for all the damage. Second of all, that is why I will never have a Nintendo Wii in my HT!

~Simon :)

zaphod7501
05-19-07, 01:12 PM
The outer is usually the lenticular (straight pattern groves). The fresnel (circular pattern grooves) is normally the inner. There is a definite top and botton to the fresnel lens but I'm not sure about the lenticular.

Lamps are just part of the cost of ownership on microdisplay RPTVs, usually in the $200 - $300 range.

There's usually nothing magic about changing screens, just excercise caution not to drop any debris into the light engine. Do some more research on your model. Some need the back removed, some the front, usually by splitting the upper cabinet into two sections. The two screens are often taped together. Don't rub them back and forth against each other if you can help it.

You might want to verify just two screens are present and no third (protective only) outer screen. The parts list would probably have mentioned a protection screen, however.

TheHappyBoner
05-19-07, 03:27 PM
Thanks for the useful info zaphod7501.

There doesn't seem to be any grooves on the cracked part. Thought it might have been just a protective layer. I saw MIRROR-FRONT $232.61 in parts list. The mirror thing might have just threw me off? The picture has no dark spots, so I'm hopin lenticular is still good.

I'll get a new lamp. Just worried it caused an air flow problem and a replacement would also last hour and half, like the original one just did after the wii attack. But I'm sure a temperature sensor would have protected that. It must have been close to going, since another friend said he's new Samsung DLP was alot brighter. The vibration from the hit, must have only took few months off it's lifetime. This model was released on 4/15/03, so it's probably 3.5 years old.

There's alot of safer wii games. Wii Sports seems like the most dangerous. Never again will I connect it upstairs on my parent's LCDs. Just bad luck, for months no one lost the remote on mine or friends systems. The big screen is cool, but makes for a bigger target. Front projection is probably the best, spackle is cheap.

eddy_winds
05-19-07, 04:04 PM
Bummer
:(
Wii Strikes Again

PapaBliss
05-19-07, 06:30 PM
Bummer
:(
Wii Strikes Again


Umm ... make that a careless user strikes again. I have an Wii and know several other owners an none of us has had any issues with remotes flying across the room.

zaphod7501
05-19-07, 08:27 PM
There doesn't seem to be any grooves on the cracked part.
Some of the latest models put the grooves on the back side of the front screen so you will have to check the back of the broken piece. The grooves are also very fine, unlike the screens of yesterday.

wizzack
05-19-07, 10:35 PM
it was an accident and the guy was looking for suggestions.

even WITH the strap on I'm still weary playing wii on my 6187.

TheHappyBoner
05-20-07, 10:45 AM
Looking at it off, with glare from sun, the major crack is on an inner layer. He really whipped it at my TV.

First time playing wii and too COOL for wrist strap. I'm only going to see this dude one more time. And that is to collect payment for his mistakes.

Front assembly, looks quick to dismantle.

siddavis
05-20-07, 02:13 PM
yeah, the Wii[U] broke the TV. i find the title of this thread humorous. makes me think of the general attitude of america today where people point the blame elsewhere and have zero ownership of their actions. i'm not accusing this poster of anything because it looks like he just needs some help, but the title reminds me of others who talk about suing nintendo because they can't keep a grip.

Jordan420
05-20-07, 02:43 PM
Take some pics & add them to

http://www.wiihaveaproblem.com/

at least it wasn't like this

http://www.wiihaveaproblem.com/show_article.php?id=111

ddisplay
05-21-07, 08:28 PM
yeah, the Wii[U] broke the TV. i find the title of this thread humorous. makes me think of the general attitude of america today where people point the blame elsewhere and have zero ownership of their actions. i'm not accusing this poster of anything because it looks like he just needs some help, but the title reminds me of others who talk about suing nintendo because they can't keep a grip.

Yes and no on this one. This is clearly a very poor design. In the heat of the game it is to easy to loose the controller.

They should have separated the the high mass 9with the heavy batteries) from the part with the sensor/tranducer that moves at high speed.

Kagaden
05-21-07, 09:14 PM
Looking at it off, with glare from sun, the major crack is on an inner layer. He really whipped it at my TV.

First time playing wii and too COOL for wrist strap. I'm only going to see this dude one more time. And that is to collect payment for his mistakes.

Front assembly, looks quick to dismantle.

Man, after offering to pay for it don't you think that's a little harsh for someone who calls you a friend? Sounds like he's getting the better end of the deal. ;)

danstah
05-21-07, 11:46 PM
try sears website.... samsung parts had a price that was 500 more and btw i had to replace both screens as well.

Andyisc00l
05-22-07, 01:22 AM
Looking at it off, with glare from sun, the major crack is on an inner layer. He really whipped it at my TV.

First time playing wii and too COOL for wrist strap. I'm only going to see this dude one more time. And that is to collect payment for his mistakes.

Front assembly, looks quick to dismantle.

I hope he gets smart and doesn't pay.

If you take him to court he will win.


He doesn't have to pay you.


Please don't make it sound like this incident reflects on his charachter somehow so you are forced to disown him, especially since you have the name "thehappyboner". This stuff always makes me sick.

assassin
05-22-07, 01:27 AM
I hope he gets smart and doesn't pay.

If you take him to court he will win.


He doesn't have to pay you.

I agree. But these two will find out how much their relationship is worth to one another. From both sides.

Neoison
05-22-07, 01:38 PM
The worst part is wouldn't have happened if I wasn't fixxing my mom's co-worker's laptop in the other room. I probably would have said wii sport's bowlin is more about accuracy then power. This fool wasn't even going to break 100.

partstore website:

aspxSCREEN FRESNEL, L2 61" $349.24
Samsung Part Number: BP6700157A

SCREEN LENTI;61W,138 $216.56
Samsung Part Number: BP6700164A

Anyone know wich one is in front?

I'm pretty confident, since I've been doing hardware and software design for optical systems. But we should have a professional do it, since they must be more experience with manufacturing processes, like air gaps. Plus those parts seem pretty overpriced for general public.

It's not that big of a crack, mainly 8" and 1" spokes. It could only catch your eye with white background. But it wasn't there before and I can't let people just break my possessions.

I seen it refurbished for $1500. And now that it just turned off and is blinking error codes, would it be fair if he buys it from me for $1200 and I'll get a 71" 1080p?



How fair is it to your friend for you to crack open his big sceen and you possibly cause further damage. I would suggest setting up a authorized repair center to replace the screen onsite and leave the actions of an accident to the repair center. Plus after a few weeks if your friend notices a defect or fingure prints he can request the repair center to come back and make it right. Damage due to shipping can happen also. I understand you want to save some money but do the right thing and let a professional handle it.

TheHappyBoner
05-23-07, 12:34 AM
It's been a blast.

When I talked to hydroponik today, he warned me that I had some ripping post against me. Since I've already read them, could only chuckle.

I was cool headed through most of it. Only lost it when TV didn't work. But the $120 OSRAM lamp will be here tomorrow.

How much does he consider me a friend, if he thinks I'd cheat him with the original estimate? Really though he meant business and asked for the model # to check a PRO's estimates. But he shouldn't have sent me this link in a myspace message. Starting a forum isn't exactly manning up.

Thanks danstah. Your response influenced me to look a little harder on the sears website. From the assemble drawing, didn't have to dismantle to found out only 2 screens. And the mirror is safe, since recessed.

After sears, samsung parts, and ued. The original estimate is still pretty good.

partstore website:

SCREEN FRESNEL, L2 61" $349.24
Samsung Part Number: BP6700157A

SCREEN LENTI;61W,138 $216.56
Samsung Part Number: BP6700164A

We'll work it out. Payment plan?

Andyisc00l
05-23-07, 01:32 AM
Ya know, the HLN617W is over 4 years old, I'm doubting you would be able to sell it for over $500 used if that, probably less.


Considering you can buy the sony kds-60a2020 for around $2K new, which is around the best picture available, your not going to be able to find someone to buy your HLN617W, which is 4 years old, for anymore then $3-500, especially since it is used, not new like the sony. KDS-R60XBR1 used goes for around $1000 if I remember correctly...?

I used SXRD line as an example because they are about the best picture quality you can find. The HLN617W was a good TV at its time in 2003, but it wasn't the best. Putting all the pieces together, your better off doing something else besides spending someone else's $600 on a TV that is worth less.