Just got my ps3 2 weeks ago that I bought off ebay and that's where my nightmare started.
Received PS3 about 2 weeks ago and it worked great for 1 week, after 1 week it started overheating and it will give me an error message that my system was overheating and will shut down automatically and it did. System will shut down completely and I would turn it on after 1 hour it will work for 5 mins and shut down again. I called sony to get it repaired since it's suppose to have the 1 year warranty.
I called sony and I felt I was interrogated instead of getting customer service. Be careful if you bought you system on ebay the warranty is voided by sony and won't repair your system. Why because according to them anyone can sell anything on ebay and they are assuming the system can be stolen. As you know the first 100,000 systems probably sold on ebay for over $1500 so those people are screwed. You need to send proof of purchcase a receipt or invoice stating you bought a ps3 system, it needs to have the date of purchase, your name and address and the price you paid. Since I won an auction for a ps3 for $400 was another reason I was declined. I was so angry and on the phone for over 1 hour.
What if I would have over paid $1500 for the system they would have probably laughed at me. This is nothing compared to microsoft who fixed my brocken 360 system and sent me a new one since it was defective and had the 3 red lights.
I am very dissapointed in sony and will never buy another sony system again.
Bad customer service and hidden warranty loop holes.

Just got my ps3 2 weeks ago that I bought off ebay and that's where my nightmare started.
Received PS3 about 2 weeks ago and it worked great for 1 week, after 1 week it started overheating and it will give me an error message that my system was overheating and will shut down automatically and it did. System will shut down completely and I would turn it on after 1 hour it will work for 5 mins and shut down again. I called sony to get it repaired since it's suppose to have the 1 year warranty.
I called sony and I felt I was interrogated instead of getting customer service. Be careful if you bought you system on ebay the warranty is voided by sony and won't repair your system. Why because according to them anyone can sell anything on ebay and they are assuming the system can be stolen. As you know the first 100,000 systems probably sold on ebay for over $1500 so those people are screwed. You need to send proof of purchcase a receipt or invoice stating you bought a ps3 system, it needs to have the date of purchase, your name and address and the price you paid. Since I won an auction for a ps3 for $400 was another reason I was declined. I was so angry and on the phone for over 1 hour.
What if I would have over paid $1500 for the system they would have probably laughed at me. This is nothing compared to microsoft who fixed my brocken 360 system and sent me a new one since it was defective and had the 3 red lights.
I am very dissapointed in sony and will never buy another sony system again.
Bad customer service and hidden warranty loop holes.


Dude your story sounds fake. If you PS3 is registured, then it has a warranty. There is a way to get your PS3 fixed but you have given up. You just need to use the proper channels.

Also where do you have your PS3 sitting to where it is overheating?

Lets see some pics of your system to see where you have it sitting in your rack.

Overheating PS3s are very, very rare.

To me you sound like a troll. Prove me wrong if you are not. Give me more information and I can help you out.

Wow! You went from sounding like having an issue to just all of a sudden Sony is evil too the first 100,000 units(way back in Nov 06 :rolleyes: ) It isn't Sony's fault for one you bought it off of Ebay so don't blame Sony for that. You now know not to buy from Ebay for future purchases so buy it from a store next time.


Lesson learned

Thanks for stopping by the forum.
You've contributed quite a lot and we thank you for your time.

Feel free to leave now.
peace.

Just got my ps3 2 weeks ago that I bought off ebay and that's where my nightmare started.
Received PS3 about 2 weeks ago and it worked great for 1 week, after 1 week it started overheating and it will give me an error message that my system was overheating and will shut down automatically and it did. System will shut down completely and I would turn it on after 1 hour it will work for 5 mins and shut down again. I called sony to get it repaired since it's suppose to have the 1 year warranty.
I called sony and I felt I was interrogated instead of getting customer service. Be careful if you bought you system on ebay the warranty is voided by sony and won't repair your system. Why because according to them anyone can sell anything on ebay and they are assuming the system can be stolen. As you know the first 100,000 systems probably sold on ebay for over $1500 so those people are screwed. You need to send proof of purchcase a receipt or invoice stating you bought a ps3 system, it needs to have the date of purchase, your name and address and the price you paid. Since I won an auction for a ps3 for $400 was another reason I was declined. I was so angry and on the phone for over 1 hour.
What if I would have over paid $1500 for the system they would have probably laughed at me. This is nothing compared to microsoft who fixed my brocken 360 system and sent me a new one since it was defective and had the 3 red lights.
I am very dissapointed in sony and will never buy another sony system again.
Bad customer service and hidden warranty loop holes.

Am I being fished into a sorry troll attempt? The story smells of bong resin! 100,000 for $1500.00 each???? Wow! Here's my tips for you.

1. Don't try to escape paying retail and not expect consequences (the term caveat emptor comes to mind).

2. Pull the unit out of your closet! Those hydroponic lights don't help keep the system cool. ;)

Sounds like you have been found out as a troll. Nevertheless, if this is a serious problem please provide some proof as asked above. We wouldnt usually ask for proof, but this post is just so fishy. I'd be surprised if they don't honor the warranty, because the system has been out for less time than the warranty. Typically in this situation, they honor it, as it is impossible that you've owned the system longer than the warranty.

Sounds like you have been found out as a troll. Nevertheless, if this is a serious problem please provide some proof as asked above. We wouldnt usually ask for proof, but this post is just so fishy. I'd be surprised if they don't honor the warranty, because the system has been out for less time than the warranty. Typically in this situation, they honor it, as it is impossible that you've owned the system longer than the warranty.

Plus if this guy was for real, then the PS3 would be registured either by the previous owner or the new owner. After it is registured then it is under warranty. The PS3 warranty is for 1 year from date of purchase. All PS3 that have been made are still in Warranty unless they were intentional abused...Remember that dude who destroyed PS3s on videos back in the day. Those PS3s are not in warranty.

This guy is a serious troll. The PS3 does not have overheating problems. I Remember back in December, when I went to a ToysRUS to find a Wii remote, and the Lady who worked there asked me if I had a Wii. And I told her I had a Wii and a PS3. She said that all the PS3 were defective and that Sony was recalling them. Why are people so hating of the PS3? Its just a damn mini supercomputer!

Give it some love!

A lot of warranties have clauses that absolve the company if the item was purchased through unapproved channels. I have no idea if Sony has such a clause in the PS3 warranty, but it's possible they do or the CS rep thought Ebay didn't count or something. The OP really just sounds like someone overreacting instead of trying to do something about it to me. There are hundreds of these type of posts in the TV forums here where people make the same sort of crazy claims because they just got off the phone with a CS rep that wouldn't do what they wanted.

Viral troll

The guy has 1 post & it's Sony bashing, what a surprise. :rolleyes:

Is their a way I can post pictures so you guys can see what i'm talking about and post the error message with a pic. If you guys don't belive me call sony and tell them you bought the system on ebay and they will tell you they do not honor the warranty for systmes bought on ebay the warranty is voided. I bought the ps3 to avoid these issues that the xbox 360 has and that happenned to me also. The system is on a table next to my lcd tv with about 2 feet of clear space around it.

Let me guess, you had your PS3 placed securely in a gladlock plastic bag?

So tell them you bought it at toys r us and lost the receipt. If you've got the box and everything, I don't see why they'd give you any crap.

BTW, when you guys talk about registering it, do you have to send something in? I just plugged mine in and logged onto the network and started playing. I still have the receipt but never thought I had to register anything for the 1 year warranty...

So tell them you bought it at toys r us and lost the receipt. If you've got the box and everything, I don't see why they'd give you any crap.

BTW, when you guys talk about registering it, do you have to send something in? I just plugged mine in and logged onto the network and started playing. I still have the receipt but never thought I had to register anything for the 1 year warranty...

I believe that essentially registers the PS3 with Sony.

Is their a way I can post pictures so you guys can see what i'm talking about and post the error message with a pic. If you guys don't belive me call sony and tell them you bought the system on ebay and they will tell you they do not honor the warranty for systmes bought on ebay the warranty is voided. I bought the ps3 to avoid these issues that the xbox 360 has and that happenned to me also. The system is on a table next to my lcd tv with about 2 feet of clear space around it.

Unfortunately, these are the type of problems you get buying used off ebay. You really cant expect that the manufacturer would support you. Even if you treat the PS3 well, doesnt meant that it wasnt kept in a sealed cabinet before it was sold to you.

1) It could be stolen
2) who knows what the original owner did with it. THey probably knew that their PS3 had issues and sold it away. They could have put it in an unventilated area, left it in the car in the sun, spilled soda on it. Maybe the original owner took the fan out. Who knows.

Its tough, but when buying used... thats what happens. Its like buying a TV off the back of a truck and calling sony to tell them its defective.

Your problem is with the person who sold you the system....not sony.

Unfortunately, these are the type of problems you get buying used off ebay. You really cant expect that the manufacturer would support you. Even if you treat the PS3 well, doesnt meant that it wasnt kept in a sealed cabinet before it was sold to you.

1) It could be stolen
2) who knows what the original owner did with it. THey probably knew that their PS3 had issues and sold it away. They could have put it in an unventilated area, left it in the car in the sun, spilled soda on it. Maybe the original owner took the fan out. Who knows.

Its tough, but when buying used... thats what happens. Its like buying a TV off the back of a truck and calling sony to tell them its defective.

Your problem is with the person who sold you the system....not sony.

Agreed.

Unfortunately your attempt to shortcut the retail cost did not work out.

Wait I got my PS3 3-4 weeks ago from Costco. Why did you have to buy it off ebay? Buying it off ebay now is just asking to be screwed, yes?

It is not abnormal for the PS3 to give you a warning that it is getting hot.

It is not abnormal for the PS3 to shut itself down if nothing is done to cool it down.

It would be abnormal for the PS3 to shut itself down due to overheating if you have it in a well ventilated area.

I only know 6 people who have PS3's but none of them have experienced premature shutdowns. Don't recall any threads on the AVS forums either.

If this was a bug I'd expect we would be able to find threads here or in other places where PS3 owners are plentiful.

If the PS3 is indeed prematurely shutting itself down and its not a known issue, this would indicate that you have either a malfunctioning sensor, a faulty environmental bus, a bad environmental driver, or a bad environmental controller, or perhaps a bad fan.

If your issue is legitimate you should take note of how long the PS3 has to be on before it gives you the warnings. See if it is consistent. I would also take note of when/if the fans go into high speed mode.

Someone registers and posts the same day at a home theater and A/V tech site to then go to an obscure tiny gaming forum to complain about issues making it PS3 vs. 360. Not exactly a highly credible way to kick off and introduce yourself.

Why not tell us what you think about the site. How you got interested in A/V and why you thought this was the appropriate time to join or best place to diseminate information and air grievances. Maybe provide some insight on what it was about this little niche of the larger PS3 universe that spoke to you and said, "Golly, these guys really should hear this, they can help, I need to register for real this time as this is certainly the place I am most likely to find resolution."

Doesn't mean it's not true but generally if it looks, acts and smells like trolling - it typically is. So please fill us in with some detail and let us get to know you a bit better. We don't mind feeding trolls here but we expect them to work hard for their food. Dedication to craft is always highly valued and rewarded.

Actually it's funn you mentioned the people who bought theirs on eBay. Unlike you, the people who bought the PS3s on eBay during the first couple of months didn't get screwed out of a warranty (legitimately anyway). Want to know why ? The vast majority of the sellers included their receipts from the store they bought the PS3s from. That's exactly what YOU should have requested from the seller. You cannot blame for Sony for not deciding to warranty a PS3 bought from eBay because you didn't get a receipt.

Everyone else is right. You can register your PS3 online and you have the warranty. You should have never told sony on the phone you bought yours on eBay. I hope that's a lesson learned for you; this isn't just Sony, but practically all companies don't view eBay as a legitimate authorized store. Because quite frankly, it's not. It's an auction website. Sony doesn't sell PS3s to eBay.

The second thing is, it sounds like you got a defective system or you put yours in a horrible condition for ventilation purposes; how is your PS3 setup exactly? I will say this: I have my PS3 sitting vertically on its own shelf with at least half a foot in each direction of nothing in the way including the wall and it has never overheated to the point where it had to turn off. I have my PS3 on for hours running linux as well. You should give the system a lot of room to breathe; otherwise your system is defective. Just register your PS3 (it should have a valid serial number) on playstation.com and call Sony again (this time DON'T tell them you bought it on eBay).

My 360 died on me last week. Was a launch system. Onlysystem to die on me with 19 years of gaming never agian will I buy a M$ product. I got the 3 red flashing lights.

Man, I am so screwed. A few weeks ago, I bought a used PS3 off Craigslist. It was too good a deal to pass up. $300 straight up for a 20 gig PS3, included an extra Sixaxis controller and a HDMI cable and a optical digital cable. I was thinking I scored an awesome deal. Normally, I would have been very leery of buying some used equipment like this off somebody, but I had talked to this dude several times, and the impression I got was that the guy was just dissapointed with the games available for the PS3, and was just looking to cut his ties with the PS3. It really sounded totally legit.

When I bought it off the guy, I made sure to get a bunch of his information. I knew that PS3's have a 1 year warranty. I figured that if the dude hadn't registered his PS3 yet, then I could register everything in my name, and it would all be gravy. If something happens, I have it under warranty and I'm covered. If he already registered it, then I got all his info, his name, his address, his phone number, his email that he used, even the location of the Gamestop that he bought it from. I figured if he already registered, and something happened, I would just pretend I was him, and that I changed my address. They would send the box to the new address, I would put the broken PS3 in the box, and then they would send me a repaired PS3 to the new address and everything would be fine. At least for the year that it was under warranty.

So, today, I discover that this PS3 is a dead duck. Earlier today, I downloaded the new firmware update, downloaded some demos and some movie trailers, everything was going nicely. I got my USB thumbdrive, and put a bunch of pictures on it (to use as backgrounds which works under the new firmware), and I plug in the thumbdrive, and I'm copying pictures to the PS3 harddrive. All of a sudden, my PS3 completely freezes up on one of the pictures. The picture is on the screen, and everything is frozen, my Sixaxis isn't doing anything, I can't do anything. Then a few seconds later, I hear 3 beeps, and the PS3 automatically shuts off. Then the red light on the front of the PS3 starts blinking. It won't stop blinking. The only way I got it to stop blinking was by flipping the switch in the back. Then I turned it back on, by physically pressing the on button on the front (my Sixaxis wouldn't turn it on for some reason), and after about 2 minutes, it happened again. 3 beeps and then the red flashing light. Then I had to flip the switch on the back. Then I tried it one more time, and it happened again.

So at this point, I hop on the internet and do some searches about a red blinking light on a PS3, and to my horror, I find out that it's basically a sign of death for the PS3. But I'm still not totally depressed, cause I figure I got a warranty for it. You see, after getting this PS3, I went online to Sony's online thing and registered the PS3 in my name. It turns out that the dude never registered it. So it's all registered in my name, so I think I'm golden. I'm thinking all I need to do is call the Customer Service people tomorrow, and they will be sending me a box for it, and I'll be shipping it right back to them, and then I'll get a refurbished one. That was my worst case scenario basically. That I was going to end up with a refurbished one, with maybe some scratches on it or something. But late tonite, after reading more about this problem, I find out that you must have a receipt for Warranty service. The one thing I didn't get from the guy was the receipt. And based on my discussions with him, I seriously doubt the guy still has the receipt. There is a slight chance the guy has the receipt, or maybe I can go to the GameStop and see if there is some way they can do a search on the serial number to find the original receipt, but right now it's looking pretty bad for me. Thinking I scored a great deal on a 20 gig PS3, it turns out I made a very serious blunder. I just never thought I would need a freaking receipt. So many people don't keep the receipts. I figured if I could register the PS3 online, then I'm golden right? right? damn. :(

Plus if this guy was for real, then the PS3 would be registured either by the previous owner or the new owner. After it is registured then it is under warranty. The PS3 warranty is for 1 year from date of purchase. All PS3 that have been made are still in Warranty unless they were intentional abused...Remember that dude who destroyed PS3s on videos back in the day. Those PS3s are not in warranty.

This guy is a serious troll. The PS3 does not have overheating problems. I Remember back in December, when I went to a ToysRUS to find a Wii remote, and the Lady who worked there asked me if I had a Wii. And I told her I had a Wii and a PS3. She said that all the PS3 were defective and that Sony was recalling them. Why are people so hating of the PS3? Its just a damn mini supercomputer!

Give it some love!
sorry to burst your bubble bud, but PS3 does overheat I had two overheat (check my past postings on PS3 on release days and up to 4 months on 2nd one) even in Japan they were overheating, but the media does not cover overheated PS3s only 360s. :rolleyes: Im on my 3rd one.
granted the OP is a troll, but still dont be ignorant fanboy about the PS3 not overheating... :rolleyes:

You know..im new and would like to chime in...
I went to newegg and read alot of the reviews and for the first time u can actually spot people probably from the 360 crew bashing the ps3.
What i noticed was, even tho they had different names, they were generally saying the exact same things....and stood out like a sore thum...there was no real intellingent, legitemite reason for their arguments.

I think its truly pathetic how people do things like this...

And another low post count bogus PS3 overheating thread bites the dust...

Anthony1 is paid to post this crap by Microsoft and jocktheglide has been a constant troll in the PS3 forum. Anthony1 is trying to get the perceived price of the PS3 down by $50 every time he posts. Soon we'll be seeing him claim half working PS3s can be found for free on the side of the road.

Notice how many times he's repeated the $300 price he paid for his PS3. But wait! Now the $300 PS3 doesn't work! OMG!

sorry to burst your bubble bud, but PS3 does overheat I had two overheat (check my past postings on PS3 on release days and up to 4 months on 2nd one) even in Japan they were overheating, but the media does not cover overheated PS3s only 360s. :rolleyes: Im on my 3rd one.
granted the OP is a troll, but still dont be ignorant fanboy about the PS3 not overheating... :rolleyes:Let us know when you've had nine PS3s die on you. I think that's the record set by the 360. :)

Here's an idea cheap asses....

Buy a ****ing new one!!!
:rolleyes:

Let us know when you've had nine PS3s die on you. I think that's the record set by the 360. :)

Actually it is 11 (http://www.joystiq.com/2007/06/27/audio-proof-of-one-mans-11-dead-xbox-360s/). :D

Just got my ps3 2 weeks ago that I bought off ebay and that's where my nightmare started.
Received PS3 about 2 weeks ago and it worked great for 1 week, after 1 week it started overheating and it will give me an error message that my system was overheating and will shut down automatically and it did. System will shut down completely and I would turn it on after 1 hour it will work for 5 mins and shut down again. I called sony to get it repaired since it's suppose to have the 1 year warranty.

Is that right ..... Take a short video with your cell phone of this 5 minute shutdown you are experiencing and post it here.

Is that right ..... Take a short video with your cell phone of this 5 minute shutdown you are experiencing and post it here.

The original poster hasn't even logged into the website since 5-23-07.

These warranty problems are nothing new. I had to research the same thing before I bought my Yamaha receiver. I was all set to pay $500 less than retail until an official dealer pointed me to Yamaha's fine print, which states if the unit is not purchased at an authorized dealer (which Amazon is not), then the 2 year warranty on the unit would be absolutely no good. Ebay and Craigslist are most certainly not considered authorized dealers. Beware before you buy anything from those sites as you will be risking having no warranty.

i suppose if you must buy through ebay then at least make sure it's a paypal transaction so you have some level of recourse.

failing that buy an new one and stick the busted one in the packaging and return it :p

Man, I am so screwed. :(

Well, lesson learned...never buy a used console from Jeff Lebowski. (Couldn't resist...you kept calling him "the dude").

Have you tried unplugging it from the wall for around ten minutes? It's a long shot, I know...It seems odd the failure happened so quickly after the firmware update. Try googling the update number and see if anyone has had similar crashes?

Also I've noticed a few people have had luck removing the 2.5 HD and the disc media, then reinstalling to cure a red light problem. The HD is easy to remove and since your warranty is already voided it cant hurt.

i suppose if you must buy through ebay then at least make sure it's a paypal transaction so you have some level of recourse.

failing that buy an new one and stick the busted one in the packaging and return it :p

They don't sell 20GB PS3s in stores any more, that I know of, so that would be a little hard.

Anthony1 is paid to post this crap by Microsoft and jocktheglide has been a constant troll in the PS3 forum. Anthony1 is trying to get the perceived price of the PS3 down by $50 every time he posts. Soon we'll be seeing him claim half working PS3s can be found for free on the side of the road.

Notice how many times he's repeated the $300 price he paid for his PS3. But wait! Now the $300 PS3 doesn't work! OMG!


I get paid by Microsoft? I wish, lol. I've been a member of AVS forums since like 1998 or something. So please, refrain from the childish accusations. Look, I bought this PS3 off Craigslist for $300. I bought it a couple of days after the price drop. Is that so hard for you to believe? You can get used 60 giggers on Craigslist for $400, so why shouldn't I be able to get a used 20 gigger for $300? The bottom line is that the thing appears to be broken, and I'm not sure what the heck I can do now.

Here's an idea cheap asses....

Buy a ****ing new one!!!
:rolleyes:


I did buy a new one. On launch day. In fact, another AVS member was in line right behind me. I bought a 60 gig PS3 on launch day, and that unit is working fine. I haven't done the 1.90 update to it yet. I'm not sure the 1.90 update had anything to do with this, but the coincidence is rather odd. Anyways, I bought a 60 gigger on launch day, and I've had that ever since. It's the centerpiece to my projection room theater. This 20 gig PS3 is another story. I was looking on Craigslist to buy a used Xbox 360, and I happened to see a 20 gig PS3 for $300. To me, it was such a good deal, I just couldn't pass it up. It also included an extra Sixaxis controller and a HDMI cable. I sold both Sixaxis controllers for $30, so I basically paid $240 for this PS3, which I was going to use primarily as a Blu Ray player with my living room TV. (my living room TV only does 1080i/480p, so I sure as heck wouldn't be playing many 720p only games on it). I basically got this PS3 for $240, but little good that does, considering it's now broken, and I have no way of getting it fixed without the receipt. Oh well, lesson learned I guess.



Have you tried unplugging it from the wall for around ten minutes? It's a long shot, I know...It seems odd the failure happened so quickly after the firmware update. Try googling the update number and see if anyone has had similar crashes?

Also I've noticed a few people have had luck removing the 2.5 HD and the disc media, then reinstalling to cure a red light problem. The HD is easy to remove and since your warranty is already voided it cant hurt.


This morning, I moved it to a new location, out in the open instead of in my entertainment center, and it actually seemed to be working fine for a little bit. I clicked on the e3 trailer for Infamous, and then it just locked up. The screen went blank, and I couldn't get the controller to do anything. The only difference, is that this time, I didn't get the three beeps and then the blinking red light. This time it just froze up, and wouldn't do anything, and the light was still green. Eventually, I just walked over to the PS3 and pushed the button on the front to turn it off.

I'll try unplugging the power cord for awhile, although I don't see how that will help, but I'll try it anyways.

So if I remove the hard drive, and put it back in, I void the warranty? I'm not sure I want to try that just yet, if that voids the warranty. I'm still trying to get ahold of the dude that sold it to me, to see if there is anyway he can find the receipt somewhere in his house, or if he can go to GameStop and get them to print up another receipt for him, or something like that. I'm not going to completely give up on somehow getting Sony to fix this under warranty.

Actually, you only have no way of getting it fixed for free. But, I'm sure they'll still fix it.

If it's a $100 repair, you've still got another PS3 for $340, which still isn't bad. And, it should have at least a 90 warranty after they fix it.

Still worth the trouble of getting it repaired, don't ya think?

Actually, you only have no way of getting it fixed for free. But, I'm sure they'll still fix it.

If it's a $100 repair, you've still got another PS3 for $340, which still isn't bad. And, it should have at least a 90 warranty after they fix it.

Still worth the trouble of getting it repaired, don't ya think?

From what I gather, I've heard the repair is $150. I've read posts on other forums about people that can't find their receipts, or bought used ones off Ebay, and the repair is $150. Of course, you also have to ship it to them and I'm pretty sure they aren't going to cover the shipping cost, which would cost another $25, and I'm not sure who covers the cost of return shipping. So, it could possibly cost $175 to fix it.

Right now, I'm thinking my worst case scenario, if all else fails, is to try to sell it as a broken PS3 for $200. Maybe somebody else could do something with it. In that scenario, I only lose $40 on the whole deal, but man it kinda sucks, cause I really would have liked to have an extra Blu Ray player. The idea of paying another $175 doesn't appeal to me, because it's still only a 20 gig unit, and what's to say after I get it back it works ok for 7 months and then has another meltdown? I'll probably just try to sell it as a malfunctioning PS3 for $220 or $200 and see if anybody wants to take a chance on it. I'm not ready to concede total defeat yet, but if it comes down to it, that's what I'll probably do.

So if I remove the hard drive, and put it back in, I void the warranty? I'm not sure I want to try that just yet, if that voids the warranty. I'm still trying to get ahold of the dude that sold it to me, to see if there is anyway he can find the receipt somewhere in his house, or if he can go to GameStop and get them to print up another receipt for him, or something like that. I'm not going to completely give up on somehow getting Sony to fix this under warranty.

I don't know if removing the hard drive voids the warranty. I think they actually support that. When I made my warranty call (hosed fw downgrade) the Sony rep said it wouldn't void my warranty if I removed the hard drive. I asked because I wanted to get data off my hard drive.

I wouldn't give on on getting the receipt either. If he can't find the receipt, Gamestop should at least have it in their records if he can give them the Credit Card/Debit card he used. Last resort would be to see if Sony would accept a credit card statement as proof of purchase.

...cause I really would have liked to have an extra Blu Ray player.


This triggered something. So when it came back on its only when you play downloaded content that it hangs ? Try doing something that doesn't access the HDD. Don't know of anything that DOESN'T off hand, maybe a DVD movie ?

Would try reseating the drive as well just for kicks.

First off Anthony is just a guy looking for a deal. To say he's a troll is just crap. It's just a matter of what route you go looking for a good deal, and how much money do you want to risk on that deal.
I did buy a new one. On launch day. In fact, another AVS member was in line right behind me. I bought a 60 gig PS3 on launch day, and that unit is working fine.The guy behind him was me, and my 60 is running just fine now that my BT issues are all sorted out.
So if I remove the hard drive, and put it back in, I void the warranty?Nope - no warranty voiding. Change the hard drive or reseat it and see how it goes.

Let us know when you've had nine PS3s die on you. I think that's the record set by the 360. :)
slacker george you know its 11 died 360s....

I don't know if removing the hard drive voids the warranty. I think they actually support that. When I made my warranty call (hosed fw downgrade) the Sony rep said it wouldn't void my warranty if I removed the hard drive. I asked because I wanted to get data off my hard drive.

.
another newb coming in PS3s to suppoprt it read your manual bud sony saids if you alter your ps3 your warranty is void even changing the HD. :rolleyes:

I dont understand the mentality here. If you buy used... and dont get the original receipt... why do you think you have a warranty?

Proof of original purchase is ALWAYS written as a requirement for a warranty repair. Some businesses may waive that requirement when you talk to them... but if they dont then you are out of luck.

For all sony knows, it could be a stolen unit.

My opinion for Anthony1, try removing and reseating the HDD and see if that fixes your problem.

I dont understand the mentality here. If you buy used... and dont get the original receipt... why do you think you have a warranty?

Proof of original purchase is ALWAYS written as a requirement for a warranty repair. Some businesses may waive that requirement when you talk to them... but if they dont then you are out of luck.

For all sony knows, it could be a stolen unit.

My opinion for Anthony1, try removing and reseating the HDD and see if that fixes your problem.
some folks believe after spending 600 dollars they deserve the world thats why even its if transferrred from OSAMA from GEORGE BUSH too whoever.....

1) Neither of these people paid $600. They bought the unit USED.
2) What does it say in their warranty policy?

IT DOESNT MATTER what the OP or Anthony1 beleives. What matters is what the warranty policy states. And here are the direct quotes

Sony Computer Entertainment America ("SCEA") warrants to the original purchaser that the PS3TM hardware shall be free from material defects in material and workmanship for a period of one (1) year from the original date of purchase

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM AN AUTHORIZED RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

This is not a new clause that sony just decided to put in. Warranties always state that they require a receipt.

another newb coming in PS3s to suppoprt it read your manual bud sony saids if you alter your ps3 your warranty is void even changing the HD. :rolleyes:

I'm relaying my experience calling Sony support. Maybe you should call them and do some type of validation testing. See if their reps are consistently saying the same thing in regards to the hard drive warranty. I think this would be a valuable use of your time.

I'm relaying my experience calling Sony support. Maybe you should call them and do some type of validation testing. See if their reps are consistently saying the same thing in regards to the hard drive warranty. I think this would be a valuable use of your time.
again PS3 customer support is pretty bad from my experience with them. SONY does not condone the changing of the HD, but yet they dont want you to not to change it either. I dont care personally I have a hard time filling up 40gb right now so i still have 20 left.

again PS3 customer support is pretty bad from my experience with them. SONY does not condone the changing of the HD, but yet they dont want you to not to change it either. I dont care personally I have a hard time filling up 40gb right now so i still have 20 left.

Again, thats too bad. My experience was pretty decent. While it did take multiple times to get the rep to understand my question about the hard drive interface (ATA or SATA) overall he seemed to understand my problem and resolved it to my satisfaction, although the disinformation about the hard drive is a little disconcerting.

At this point I've no interest in upgrading. I'll be utilizing the giagbit interfcace and streaming media capabilities of the PS3 so for the time being my space requirements should be minimal.

again PS3 customer support is pretty bad from my experience with them. SONY does not condone the changing of the HD, but yet they dont want you to not to change it either. I dont care personally I have a hard time filling up 40gb right now so i still have 20 left.
It reads and is implied from the website - safety and support manual on page 16 that properly "removing" and or replacing the hard drive does not void your warranty. Actually the problem lies in the fact that if you screw it up in the process or that if you use a non-sony hard drive (like we all use the Sony HDMI cables :rolleyes: ) and there is a problem, then Sony could say your hosed.

For all sony knows, it could be a stolen unit.




Obviously, I would imagine that they would check the serial numbers before servicing. You would think that they would have a database of all serial numbers reported stolen.

They don't sell 20GB PS3s in stores any more, that I know of, so that would be a little hard.

they have 20 gig ps3's at a couple of the gamestop's near me.

read your manual bud sony saids if you alter your ps3 your warranty is void even changing the HD. :rolleyes:

I could have sworn there was a thread started right around the launch of the PS3, with quite a few AVS members who were upgrading their hard drives to like 200GB drives or 250GB drives or whatever. Would all those people violate their warranty like that? Or they just weren't aware of it?

sorry to burst your bubble bud, but PS3 does overheat I had two overheat (check my past postings on PS3 on release days and up to 4 months on 2nd one) even in Japan they were overheating, but the media does not cover overheated PS3s only 360s. :rolleyes: Im on my 3rd one.
granted the OP is a troll, but still dont be ignorant fanboy about the PS3 not overheating... :rolleyes:

Anything can overheat, essentially. The point is, the defect rate on PS3s seems to be below 1% at this point, which is much better than the 360's 35% or so. Given a 1% failure rate (excluding time calculations), there's pretty much a 1/10000 chance that you'd have 2 PS3s break. Consider yourself very unlucky. It happens though.

I'm still trying to get ahold of the dude that sold it to me, .

If you can't get a response just break into his apartment and pee on his favorite rug. It worked in the movie.

I could have sworn there was a thread started right around the launch of the PS3, with quite a few AVS members who were upgrading their hard drives to like 200GB drives or 250GB drives or whatever. Would all those people violate their warranty like that? Or they just weren't aware of it?

Changing the HDD does not void the warranty. In fact, Sony even has instructions that come with the system, that show you how to do it. The only thing is, they won't cover the new HDD (totally understandable). The rest of the system remains warrantied.

1) Neither of these people paid $600. They bought the unit USED.
2) What does it say in their warranty policy?

IT DOESNT MATTER what the OP or Anthony1 beleives. What matters is what the warranty policy states. And here are the direct quotes

Sony Computer Entertainment America ("SCEA") warrants to the original purchaser that the PS3TM hardware shall be free from material defects in material and workmanship for a period of one (1) year from the original date of purchase

A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM AN AUTHORIZED RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

This is not a new clause that sony just decided to put in. Warranties always state that they require a receipt.

Not to mention, it says THE ORIGINAL PURCHASER. That means the warranty is non-transferable.

Dude your story sounds fake. If you PS3 is registured, then it has a warranty. There is a way to get your PS3 fixed but you have given up. You just need to use the proper channels.

Actually, it depends on if the warranty is transferable. If not, he is the second owner and thus has no warranty.

Also where do you have your PS3 sitting to where it is overheating?

This is the first I've heard of a PS3 cooking off, so I have to imagine the wrong place.

To me you sound like a troll. Prove me wrong if you are not. Give me more information and I can help you out.

Don't let the grammar fool you :p

I could have sworn there was a thread started right around the launch of the PS3, with quite a few AVS members who were upgrading their hard drives to like 200GB drives or 250GB drives or whatever. Would all those people violate their warranty like that? Or they just weren't aware of it?
anthony1 you know better what they said back in the day of the launch you were here bud I was posting my PS3 and my resistance gameplay and how I didnt like it as much as I thought and my first best buy overheated got me a 2nd one that day by damn luck they had one in stock after one month got that one and it overheated and IM on my 3rd one and no overheat you know pretty well I didnt touch it either after my 3rd one. Also you know my history that I sold like 6 PS3s and gave a 60gb to TOYSFORTOTS at my local toysrus. So im not here to bash the PS3 knowing damn well I got one myself. ;)

Not to mention, it says THE ORIGINAL PURCHASER. That means the warranty is non-transferable.
EXACTLY all the fanboys here are saying its transfrerrable just send it in thats something alot of them are missing glad you pointed it out though my joke about OSAMA having one then giving it to GEORGE BUSH then given to OP didnt pan out correctly. :p

Changing the HDD does not void the warranty. In fact, Sony even has instructions that come with the system, that show you how to do it. The only thing is, they won't cover the new HDD (totally understandable). The rest of the system remains warrantied.
YES they show you and tell you how to change it out, but your still missing the CLAUSE EFFECT about how sony saids if the unit is altered in anyway then you void warranty. LOOK AT LAUNCH DATES FROM POSTERS thats one question I asked awhile back cause I thought I was gonna load up my HD very fast due to rumors about games taking 5gbs loaded to the system, but that was not the case when I got my system. :cool:

YES they show you and tell you how to change it out, but your still missing the CLAUSE EFFECT about how sony saids if the unit is altered in anyway then you void warranty. LOOK AT LAUNCH DATES FROM POSTERS thats one question I asked awhile back cause I thought I was gonna load up my HD very fast due to rumors about games taking 5gbs loaded to the system, but that was not the case when I got my system. :cool:

Removing and changing the HD is not considered "altering" the PS3. THis has been discussed a bunch of times, if you change the HD, your PS3 is still covered. The only exception is that the new HD is not covered.

anthony1 you know better what they said back in the day of the launch you were here bud I was posting my PS3 and my resistance gameplay and how I didnt like it as much as I thought and my first best buy overheated got me a 2nd one that day by damn luck they had one in stock after one month got that one and it overheated and IM on my 3rd one and no overheat you know pretty well I didnt touch it either after my 3rd one. Also you know my history that I sold like 6 PS3s and gave a 60gb to TOYSFORTOTS at my local toysrus. So im not here to bash the PS3 knowing damn well I got one myself. ;)

That is one long run-on sentence!

slacker george you know its 11 died 360s....

I dont' know what's worse: 11 dead 360's, or the fool who keeps buying another and another, expecting a different outcome...

Removing and changing the HD is not considered "altering" the PS3. THis has been discussed a bunch of times, if you change the HD, your PS3 is still covered. The only exception is that the new HD is not covered.

Exactly. Plus I'm 95% sure they show you how to replace/change the HD in the PS3 manual.

Exactly. Plus I'm 95% sure they show you how to replace/change the HD in the PS3 manual.

I'm 100% sure. I'm also 100% sure that there is no warranty sticker that has to be removed when you do change the HD.

I dont' know what's worse: 11 dead 360's, or the fool who keeps buying another and another, expecting a different outcome...
You don't actually buy another 360. They (MS) send it to you for free in the mail.

another newb coming in PS3s to suppoprt it read your manual bud sony saids if you alter your ps3 your warranty is void even changing the HD. :rolleyes:

I guess I am a newb, for not reading the foum and the manual and instead giving you the benefit of the doubt. My mistake.

my ps3 is actually broken. this morning when i was playing on the ps3, the game went off and went yellow, then on to flashing red. now wenever i turn it on it goes green, then to yellow, and then flashes red. i have the old ps3 version. not the slim. it has between 45 and 60GB.
below is evidence of my ps3 not working propely. just figured out do not know how to add pics, if any of u do, plz tell me how and i shall provide the evidence you want

Yellow light of death buddy. There are ways to temporarily fix the problem but in the end you're going to end up buying a new one.

My advice - Follow the youtube tutorials to fix the problem (or pay someone to do it for you if you're not very handy with electronics), do not do anything with your newly fixed PS3 besides taking the game out, buy a new PS3, transfer the data on your old one to your new one (using the network cable is significantly better than a backup/restore type deal).

Sorry for the bad news. There are a ton of threads on it though, read through them and it'll explain what's going on.