went to update my system last night and my ps3 bricked. it had nothing to do with the update since the system wouldnt even turn on for the update to happen. kinda sucks since i was hopefull for this update.

first off my power cable is hooked up properly and its in a well vented area. i hardly use the system so overheating shouldnt have been an issue. i have about 20hrs (most likely less hrs total) of use and i never play more then 2 hours at a time. now thats approx. over 2 months.

a quick google search showed me this is becoming a known issue with the ps3 recently. apparently the power supplies are going bad without notice and can even happen in standby mode. my sytem bricked in standby mode and i havnt used it for about a week before it bricked.


sonys customer service rep knew exactly what the problem was and admitted more the likely it was the power supply. she stated they would send me a box to send it back in and the turn around time from the date they get my system on is 7-10 days.

does anyone know if sony offers e.w. on the ps3?

Just out of curiosity, are they going to fix yours and send it back or are they going to send you a new one?

the csr wasnt to clear on that one. she did say i was getting a different system but what she didnt say is whether it was a new or refurb. system. im gonna call them before i send it back just to make sure there system info has notice of my game being in my current system (dam thing wont come out) so i will ask the rep. next time i call.

I wonder if they would do a cross-ship, I think I would rather have a $600 hold on my CC than be without the PS3 for 7-10 days.

Good luck with the replacement, let us know how it turns out.

I wonder if they would do a cross-ship, I think I would rather have a $600 hold on my CC than be without the PS3 for 7-10 days.

Good luck with the replacement, let us know how it turns out.

well its not a big deal for me since i use my 360 much more often then my ps3.

I'd be pretty PO'ed if my PS3 power supply died. Especially if it had a disc in the drive. First, how would you get it back? Second, what about all your game saves? Third, what about all of my accounts saved on the hard drive? Fourth, what about all of the games downloaded from the Playstation store? Fifth, what about all of your home network security settings? All of those things would still be on the hard drive or saved in the PS3 some place. The Sony technicians would have a lot of information on you. That's for sure.

I'd be pretty PO'ed if my PS3 power supply died. Especially if it had a disc in the drive. First, how would you get it back? Second, what about all your game saves? Third, what about all of my accounts saved on the hard drive? Fourth, what about all of the games downloaded from the Playstation store? Fifth, what about all of your home network security settings? All of those things would still be on the hard drive or saved in the PS3 some place. The Sony technicians would have a lot of information on you. That's for sure.

thanks you sure did make me feel alot better. :(


if i had that kind of info on my ps3 or downloads i would demand sony swap the HDD on the new system they would be sending me. there is no way i would accept them screwing me over like that. as far as game saves go its not a big deal. i havnt gotten far in tiger woods golf, oblivian, or resistance. i just dont play them much and i have no downloads.

Sorry, my intent wasn't to make you feel bad, I'm just saying that I'd be pretty pissed if they did that to me. I'd want them to fix my current system and not send me a new or refurbished one. Same holds true if I ever had to have a laptop serviced under warranty.

thanks you sure did make me feel alot better. :(


if i had that kind of info on my ps3 or downloads i would demand sony swap the HDD on the new system they would be sending me. there is no way i would accept them screwing me over like that. as far as game saves go its not a big deal. i havnt gotten far in tiger woods golf, oblivian, or resistance. i just dont play them much and i have no downloads.

Not sure how it works with Sony, but when we have a laptop fail here at work, we usually ship it back without the HDD. The manufacturer either fixes or replaces the shell without the HDD.

As for the disc, I never checked to see if there was a manual eject with my PS3. I'm surprised there's not some sort of way to do this.

Not sure how it works with Sony, but when we have a laptop fail here at work, we usually ship it back without the HDD. The manufacturer either fixes or replaces the shell without the HDD.

Yeah, but I'm curious: Does the PS3 save system data (PS store account info, wireless networking info, etc.) on the hard drive or someplace else within the system?

Hard drive. You can copy your savegames to a USB thumb drive as a backup.

So, if all of that is on the hard drive, why not take out the hard drive while they send you a new PS3, swap the hard drives and then send in the bad PS3 with the new hard drive?

Yeah, but I'm curious: Does the PS3 save system data (PS store account info, wireless networking info, etc.) on the hard drive or someplace else within the system?
It's not on the HD..it's on the server. My lil bro-inlaw doesn have highspeed Internet. So he brings his PS3 over to my house. I log onto the PSN and store with my user name and password, on his PS3. that info is on the Sony Servers. Games saves..yeah those are on the HD..Wifi info is on the hd...but WEP/WPA passwords are **** out so you dont know what the passwords are.

I had drive go bad on mine a couple of months ago and it was replaced. The turn around time was very quick. I received the box a day after talking to the CSR. They received the PS3 the day after I received the box, and the following day I received a notice that the replacement was on its way and being shipped next day.
I called on a Sunday and had the replacement in my hands that Friday.

Now for the bad part. The rep told me to format my drive before sending it back, since they couldn't be responsible for any personal information or items that I had on the drive.

I did not receive the same console back. Just two days ago I tried to re-download Blast Factor and it wanted to charge me for the download. So I have to contact Sony about this purchase. Lucky for me that was the only thing that I purchased on-line. So if they don't want to do anything about it I will be upset, but it won't be the end of the world since I'm not missing out on much with the game anyway.

So, chances are you will not be getting back the same console. So you may want to give them a call about purchased items ahead of time.

I had drive go bad on mine a couple of months ago and it was replaced. The turn around time was very quick. I received the box a day after talking to the CSR. They received the PS3 the day after I received the box, and the following day I received a notice that the replacement was on its way and being shipped next day.
I called on a Sunday and had the replacement in my hands that Friday.

Now for the bad part. The rep told me to format my drive before sending it back, since they couldn't be responsible for any personal information or items that I had on the drive.

I did not receive the same console back. Just two days ago I tried to re-download Blast Factor and it wanted to charge me for the download. So I have to contact Sony about this purchase. Lucky for me that was the only thing that I purchased on-line. So if they don't want to do anything about it I will be upset, but it won't be the end of the world since I'm not missing out on much with the game anyway.

So, chances are you will not be getting back the same console. So you may want to give them a call about purchased items ahead of time.

great post thanks. i dont have any purchased stuff on the HDD so i should be fine on that part. im more concerned with getting my game stuck inside the console back.

Hard drive. You can copy your savegames to a USB thumb drive as a backup.

^

That'll be a little tough with out power to the console.

If I have valuable info on it I would take the HDD out before sending it in. Sony shouldn't have a problem with that since they did make it to have user replacable/upgradable HDD's.

As for a disc stuck in the drive, I haven't heard of any manual eject techniques that don't invovle cracking the case open.

^

That'll be a little tough with out power to the console.

If I have valuable info on it I would take the HDD out before sending it in. Sony shouldn't have a problem with that since they did make it to have user replacable/upgradable HDD's.

As for a disc stuck in the drive, I haven't heard of any manual eject techniques that don't invovle cracking the case open.

no there isnt any way possiable to get my disk back without breaking the case open. the sony rep. quickly told me not to shake the system trying to get it out. i asked why she would ask such a thing and she said some kid was throwing the system around the room and shaking it like crazy while she was trying to help him. she told me my game is stuck and i should get it back when my system comes back.

i plan on asking about the HDD though.

Burn in your new PS3 by Folding@home or just leaving it one for like 3 to 4 days.

No problems here.

My unlimted warrenty involves when something breaks I go buy another one and put the broken one in the box and take it back and telling them its broken. Sorry for being ghetto.

In your case dont worry too much about personal info. I doubt someone from sony tech supt is going to drive to your house and get on your network to look at all the shared pics and videos. The wallet info is stored on the server and needs to be updated everytime its used.

My unlimted warrenty involves when something breaks I go buy another one and put the broken one in the box and take it back and telling them its broken. Sorry for being ghetto.

I can certainly understand the convenience of using this method, but I can also see how it might cause a serial number discrepancy in the future with Sony.

a quick google search showed me this is becoming a known issue with the ps3 recently. apparently the power supplies are going bad without notice and can even happen in standby mode. Hmm, what do you google to find this? I didn't have any luck.

Hmm, what do you google to find this? I didn't have any luck.

"my ps3 wont or will not turn on" "ps3 red light keeps blinking" "ps3 making beeping noise"

and other like phrases.

how many days did it take those who reported broken ps3s to get there box in the mail?
seems like everytime i have a product problem it happens during a holiday weekend and i have to wait longer.

Most people have reported very quick service with PS3 replacement, within a few days at the most.

"my ps3 wont or will not turn on" "ps3 red light keeps blinking" "ps3 making beeping noise"

and other like phrases.
Thanks by the way. I was just curious how wide-spread a problem it is. It's a scary thought that your power supply could just suddenly die while the PS3 is in standby.

well its not a big deal for me since i use my 360 much more often then my ps3.

Funny, I use my PS3 more than my X360. But that's mostly because of all the Blu-ray movies I have now.

a quick google search showed me this is becoming a known issue with the ps3 recently. apparently the power supplies are going bad without notice and can even happen in standby mode. my sytem bricked in standby mode and i havnt used it for about a week before it bricked.

Strange. I guess I need to read more because this is the first I've heard of a PS3 bricking in standby due to the power supply. I'm guessing this would be filed under "freak accident" rather than "known issue". I could be wrong though.

But to piggyback Slacker, all hope is not lost. The turn around time has been pretty quick for those few that have had to swap units. Be sure to post your customer service experience here and on your "360 owners, you're not alone, my PS3 bricked" thread as well. ;)

how many days did it take those who reported broken ps3s to get there box in the mail?
seems like everytime i have a product problem it happens during a holiday weekend and i have to wait longer.

My ps3 crapped out during an update a way back, heres some info on my exchange

•If memory serves me right, I talked to sony on a friday,
and the box showed up on tuesday (to NJ)
and I got the new ps3 in less than the 7 days

•A form asked if there was any disc in the ps3
So maybe you can get the disc back

•I believe I got a new PS3, but im not 100% sure. was certainly fingerprint free
in the same type of box i shipped mine in, but the wires, controller, etc were definately
not the ones I sent in, they were new.

•Was told new warranty would begin from receive date of new Ps3

good luck
hope this info helps someone..

•A form asked if there was any disc in the ps3
So maybe you can get the disc back

•Was told new warranty would begin from receive date of new Ps3


Very nice on both accounts!!! :)

there are more reports coming about this red blinking light issue (which is the power supply issue). some people over at the highdefforum reported pretty much the same symptoms but with various differences. some reported it only gave them issues with brd movies.

its now wednesday and im still waiting for my shipping box.

I'd just like to add that my PS3 unexplainedly (is that a word?) bricked itself yesterday, unknown cause.

When I power it on, I get the green led, fans, BD drive eject control, and nothing else. No audio, video, or controller recognition (the controller does not recognize the console as even being there either)

I took good care of it, and kept it well ventilated.

It died when Okami (upscaled to 1080p) was in its loading screen - video cut out completely, but audio continued as if the game was still running - but upon reset, the conditions were as described above. It might be a problem with the RSX, but I don't know for sure.

It's unfortunate that this had to happen just as I was starting to get less disappointed with my $600 investment (upscaling, RGB full, Haze, etc.).

Sony is sending me a replacement (probably a refurb, I'm guessing). There's a good chance that if it works the way it should that it will end up on ebay though (I don't like refurbs....*shudders at bad Westinghouse customer service memories*)....frankly, I'm tired of 7th gen console disappointments.

well here is my update guys and my advice is pick up a e.w. if you can because the sony rep. was not fun to deal with.


so today i finaly get my ps3. well when i talked to the sony rep. she assured me i was getting a new ps3 but what she didnt say was it would be a new "refurbished" ps3 (as the letter they put in the box states). my thinking is whatever i havnt had it long so the warranty is still good and there are no scratches so im fine with it (not really but what more can i expect out of sony now that there trying to cut cost and laying of ps3 workers).

so i boot the system up and everything is fine. i have to redo the settings and everything seems to be going like planned. then i try updating the system and it just freezes on me. im thinking that wierd and reboot the system. next time i start it up the picture wont come on and the system wont reset with the power button on the front. so i reset it from the back and it still doesnt work. 3rd times a charm becasue the tv now has a picture. now im trying to get my psnid back only to have the system freeze on the enter email and password section. so i go through the same b.s. with the system not displaying the picture and reseting it a couple times just to get the pic. back. at this point i have said every swear word you can think of (and im sure plenty you havnt heard before. hell i should trademark some of them so something good comes out of this experience).

finaly i get the picture back up and now it wont read my ps3 controllers even with them plugged into the usb port. plus the few seconds the controllers work when the system actualy show the pick only leads to the ps3 freezing up again. just can win with this ps3.


so lets review,

1. i was promissed a new ps3 only to get a refurbished one.

2. this refurbished unit is extremely hot after 1 minute of being on (i really dont think the fans are connected right).

3. keeps freezing up.

4. wont display the picture through hdmi or regular a/v cables 85% of the time i have tried to turn it on so far.

5. power on front wont turn the system off.

6. wont read the controllers even when useing the usb cables.

7. a massive headache and a ps3 rep. who doesnt care. is yeah whatever guy attitude wasnt fun to deal with and only made my head hurt more.

now thats alot of problems that made it through quality control. i wonder if they even tried turning the system on. just to refresh i bought a e.w. for my 360 on new years eve on launch year(the day i bought it) and havnt had a problem with it since. i have spent more hours taking out my trash the last 3 months then i have had playing my ps3 and i have gone through 2 systems so far. misuse is not an issues with my electronics and a system being this broken right out of the box is definetly not acceptable. if someone would have even tried to start it up to test the power they would have fealt the heat coming from the system wasnt normal. if they would have tested it the proper way they would have encountered atleast 1 of the problems im having now.

Either this is pure BS or just really bad luck.

Either this is pure BS or just really bad luck.

I think I smell something.......

Did the OP get his disc back with the new refurb that he was so concerned about?

I think I smell something.......

Did the OP get his disc back with the new refurb that he was so concerned about?

i assure you there is no b.s. coming from me. i wish it was because i have been looking forward to the 1.8 update for the upconverting of dvds.

i got the game back. they threw it in a plastic bag with writing on it that i didnt understand. the system was shipped from laredo texas according to the shipping label and notice inside the box. i also got a new usb cable and ethernet cable (i didnt send my ethernet cable back and they sent me 2 usb cables back for some reason). so believe what you want im the o.p. and have been documenting this from the begining and couldnt be more upset with sony right now.

this is far worse then when my xbr1 started giving me problems. atleast i got a e.w. with my xbr1 and knew b.b. will bail me out. now im stuck with sony and there great service (sarcasm). :mad: :mad: :mad: :mad: :mad: :mad: :

Either this is pure BS or just really bad luck.

I'm gonna go with the former. He felt the need to post a thread about his "PS3 problem" in the Xbox forum and this story seems a bit unbelievable.

I'm gonna go with the former. He felt the need to post a thread about his "PS3 problem" in the Xbox forum and this story seems a bit unbelievable.

i even posted it at the www.highdefforum.com so does that make me a complete lier. here is a copy paste of an email i was sent from sony after i reported another broken system. im going to put a **** symbol where my name, address, and phone number appears. anyone who has had a ps3 break down look at this email and see if it looks the same as yours.



**Do not respond to this system-generated email. You will not receive a
response.**

Dear PLAYSTATION(R)3 computer entertainment system owner,

Sony Computer Entertainment America, Inc. (SCEA) would like to apologize for any
inconvenience you experienced with your PLAYSTATION 3 system.

In order to ensure proper handling and processing, you must complete the
Consumer Service Product Service Guide, which can be found at the link below.
Once you fill out the form, you will need to insert the top page along with your
PlayStation product before you mail it to us.

When you fill out the form, please note that you must also include the following
Service Request Number:

Service Request Number: *-************

Please verify the information below is accurate and correct:

Name:******* ******
Phone number: *** *** ****
Address Line 1: * ***** *** *** **
Address Line 2:
City, State/PR, Zip/Postal Code, Country: *****, NH *****, USA

Please note: SCEA will be sending a pre-paid shipping box to the address listed
above. This address will also be used for the return shipping of your unit.

Please contact SCEA Consumer Service at 1-800-345-7669 for any questions with
the above information.

To proceed and print out the Service Guide, please click on this link:

http://www.us.playstation.com/whattosend/ps3/default.html

(If clicking the link does not work, please copy and paste the entire link into
your Web browser.)


We appreciate your cooperation.

SCEA Consumer Services


no way is this a lie. i posted pics of my ps3 over at the highdefforum a few months back and started a thread stating it broke. also look at the symptoms i stated they can be found all over the net. great now not only do i have sony sending me a crappy broken ps3 but i also have you guys calling me a lier. maybe i should stay on the highdefforum atleast there the people have known me long enough to not call me a lier.

Ouch.. sorry you've had so many problems. It seems like most of us have had good luck with ours, so we can't offer educated advice. Have you had better luck in the Xbox forums?

sucks, but I'm guessing it is karma for being such a sony hater at hidefforum. Could explain why my 360 bricked, I watched blu-ray movies on my PS3 instead of VOD on the 360 :o

You should file a complaint or something. There's a shitload of people out there that do a crappy job, I have dealt with that BS on sevral ocassions. Most probably the big companies (Sony, MS, etc) outsource the tech support so they probably don't even know what's going on.

If they give you a broken unit, call again ask for a supervisor and explain your case and take note of their name and try to build some proof in case they do it again you can call BBB. They should pay more attention to your problem. One thing though, don't worry too much if they send you a new one or a refurbished one as long as it works as intended. I bought a refurbished PS2 4 years ago, it still works awesome and never had a problem with it.

Well at least posting in the Xbox forums you should be met with lots of sympathy, more xbox owner have had to deal with the CS agents than over here.

hey i only posted it over there to show people the 360 wasnt the only system with problems. like i stated earlier the customer service rep. knew what the problem was right away and pretty much stated it was becoming a more common issue with the console. then after doing a quick search online i found plenty of posts stating the ps3 power switch is a common piece that breaks down.


how am i a sony hater? i own a sony 50xbr1, sony dvd player, sony remote commander, ps3, sony portable lcd dvd player, and a few bluray movies.

sure sounds like a sony hater to me. maybe its just you who cant see in a unbias way like i can. dispite owning a bunch of sony products i dont worship them like some do. just like i dont worship the 360 becasue it does have its downfalls.

hey i only posted it over there to show people the 360 wasnt the only system with problems..

Completely unnecessary, every single product on the market has problems. Some have A LOT more problems then others. Even the biggest Sony fanboy in the world would admit that some people will have systems die.

like i stated earlier the customer service rep. knew what the problem was right away and pretty much stated it was becoming a more common issue with the console. then after doing a quick search online i found plenty of posts stating the ps3 power switch is a common piece that breaks down..

Pretty much stated this is a common problem? That right there is fishy. Customer service reps do not in any way imply that their company may be at fault for a problem. Either way, maybe you did have all of these experiences. I think what is making people defensive, and what seems fishy about your story, is the basic tone of your posts. It just reeks of "PS3s break too, they break just like 360s!!!!! See, PS3s are not bult better then 360's!!!!!" Seriously, by overwhelming account, PS3s ARE built better than 360s. People are defending the PS3, because its a well built product.

Now, on the other hand, there are plenty of things about the PS3 that I dont like, but build quality? No way. You are just one specific case study example. If you start seeing messageboards literally flooded with complaints about bricked units, you might be able to make a comparison to the 360. Otherwise, your just unlucky man.

Also, if your complain it legitimite, just keep calling Sony and give it to them. Being that you went through the XBR1 thing, which I did too, you probably know that a lot of people had bad experiences during a certain call, but called back and had a better experience.

I think most people take issue with your calling this issue a "known issue"... when most of us have never heard of this apparent "Known issue"

Sure no manufacturer is perfect, and there will always be defective items. Hence warranties. However, the % of defects for the PS3 has been very, very small compared to the 360.

Either this is pure BS or just really bad luck.

You have obviously never dealt with Sony tech services before.

it is a known issue just search the web. others have stated it is. did you guys even read the begining of the thread? i mentioned the csr knew exactly what part broke, a freaking csr (not tech support). im not the only one reporting this issue and by doing your own research you will see its becoming a common problem.

of course the number or broken units wont match the number of broken 360s. the sales are nowhere near the same at this point. i clearly remember when the ps3s started breaking down and nobody was reporting it for a while. it started just like this. do a check around the web and see this isnt an isolated incident. there are others who stated there ps3 broke on the highdefforum and others around the web. each with a similar problem involving a faulty power switch.


my major issue is how this unit got through quality control. i mean you cant even turn it on half the time. something like this getting through quality control shows me there not checking the units. also to tell me its gonna be a new ps3 only to get a new "refurbished" ps3 is garbage.

i can tell over half of you have never dealt with sony customer service before (just like the last poster stated)

Are you kidding me? The craziest thing about the 360 is that tons of units were bricking right away. You dont have a leg to stand on in trying to even compare the two. Your not even asking for help here. Even if this is a common problem, its clearly not that common. Thats what your not getting. Those of us that have had 360s and PS3s are not going to agree with you. A TON of 360s were dying in the very first 6 months. No comparison. Argument over. Ill eat my words if this board is flooded with complaints of dead units in a year, then we can revisit this. Unil then call and give em hell. Thats what you have to do when something breaks.

of course the number or broken units wont match the number of broken 360s. the sales are nowhere near the same at this point.

A quick search shows that 3.3 million shipped by May 06, and 4 million xbox 360's shipped worldwide by june 30 2006.

By May 30 2007, the PS3 sold 3.4 million..... Thats not an insanely huge difference in numbers sold at this point.

The xbox 360 3 rings of death issue was already a huge problem by this point. People were reporting freezing problems in December 06. THe 360 that I sold on ebay(in dec 06), turned out DOA as well.

Here is an ign article on the 360 freezing problems in dec 05
http://xbox360.ign.com/articles/673/673686p1.html

Here is an ign article on the 360 3 rings problem in May 06
http://xbox360.ign.com/articles/710/710364p1.html

These lights seemed to be an all too common occurrence in the weeks following the Xbox 360 launch in November 2005, so much so that IGN received hundreds of complaints of faulty systems with a laundry list of problems, most notably overheating, disc-scratching and outright system failure

Your known issue... is not well known. I am having problems finding a known powersupply issue for the PS3. Although, this time last year, the 360 was having a relatively large amount of problems.

If you came here asking for help or advice... people wouldnt have a problem with it. However you didnt come here for help at all. You came here to say "Ah Ha, - My ps3 has problems therefore the PS3 is as unreliable as the xbox360" . That is simply not true(not yet anyway)

A quick search shows that 3.3 million shipped by May 06, and 4 million xbox 360's shipped worldwide by june 30 2006.

By May 30 2007, the PS3 sold 3.4 million..... Thats not an insanely huge difference in numbers sold at this point.

The xbox 360 3 rings of death issue was already a huge problem by this point. People were reporting freezing problems in December 06. THe 360 that I sold on ebay(in dec 06), turned out DOA as well.

Here is an ign article on the 360 freezing problems in dec 05
http://xbox360.ign.com/articles/673/673686p1.html

Here is an ign article on the 360 3 rings problem in May 06
http://xbox360.ign.com/articles/710/710364p1.html



Your known issue... is not well known. I am having problems finding a known powersupply issue for the PS3. Although, this time last year, the 360 was having a relatively large amount of problems.

If you came here asking for help or advice... people wouldnt have a problem with it. However you didnt come here for help at all. You came here to say "Ah Ha, - My ps3 has problems therefore the PS3 is as unreliable as the xbox360" . That is simply not true(not yet anyway)


did those words ever come from me? no i never said or even attempted to say the ps3 was as unreliable as the 360. NEVER SAID IT AND NEVER TRIED TO SAY IT. hey you guys are the ones getting all jumpy and ansy here. did you ever think maybe im just reading to much into what he is saying?

i stated at the begining there where more recent references on the internet about this problem and the sony rep. admitted it was becoming a more common problem. now does that sound like the ps3 is as unreliable as the 360 to you? if so then you got a complex problem.

http://boardsus.playstation.com/playstation/board/message?board.id=ps3&message.id=1532850

http://www.ps3forums.com/showthread.php?t=77375

http://boardsus.playstation.com/rss/message?board.id=ps3&message.id=1579212

http://forums.afterdawn.com/thread_view.cfm/422586

btw: this was just off the top of the search.

did those words ever come from me? no i never said or even attempted to say the ps3 was as unreliable as the 360. NEVER SAID IT AND NEVER TRIED TO SAY IT. hey you guys are the ones getting all jumpy and ansy here. did you ever think maybe im just reading to much into what he is saying?

i stated at the begining there where more recent references on the internet about this problem and the sony rep. admitted it was becoming a more common problem. now does that sound like the ps3 is as unreliable as the 360 to you? if so then you got a complex problem.

http://boardsus.playstation.com/playstation/board/message?board.id=ps3&message.id=1532850

http://www.ps3forums.com/showthread.php?t=77375

http://boardsus.playstation.com/rss/message?board.id=ps3&message.id=1579212



http://forums.afterdawn.com/thread_view.cfm/422586

btw: this was just off the top of the search.

1) you stated that a Power supply switch issue was a known issue.

2) you link to 3 posts with 3 users total... that have 3 different problems. Only one is related to power. And it is not clear that its a power switch issue, as the button does respond. (I cannot look at the afterdawn post)..... 3 people, 3 different problems, does not equal a "known issue"

3) Why would you post this statement... the only reason would be to infer that the PS3 is not reliable, like the 360. Which is simply not true.
hey i only posted it over there to show people the 360 wasnt the only system with problems.


Now, I am not saying that you are lying or anything about your situation. However, I am saying that you are trying to make this look like a widespread issue, when thats not the case.

Yes people have problems. It would be like that with any piece of new technology. And problems with the PS3(other than the fan issues) are a small percentage of the number sold. WHich is a lot different than the 360.

1) you stated that a Power supply switch issue was a known issue.

2) you link to 3 posts with 3 users total... that have 3 different problems. Only one is related to power. And it is not clear that its a power switch issue, as the button does respond. (I cannot look at the afterdawn post)..... 3 people, 3 different problems, does not equal a "known issue"

3) Why would you post this statement... the only reason would be to infer that the PS3 is not reliable, like the 360. Which is simply not true.

your reading to much into the statment you quoted. i decided to post it in the ms area to show hey i basicaly got the red ring of death with my ps3 (on 2 systems so far). when i stated i thought it was funny that my 360 which i have owned since december of launch year was running perfect and i have already gone through 2 ps3s was kinda funny. that alone should have shown you i thought it would go the other way around. in no way have i ever denied the 360 is as reliable as the ps3. all i said was it was becoming a known and more common problem. remember the csr stated it and she even confirmed it was a power switch problem. i didnt figure that out through a online search and she didnt figure that out from her computer. i asked her if there was a reference to the symptoms i was descrining on here pc and she said no, but she knew of the problem and has been dealing with customers with the same symptoms alot recently.

that was her words not mine and thats exactly how the conversatino went.

first i was questioned if i even owned a ps3 then picks proved them wrong,

i was called a sony basher when over half my setup is made by sony.

then i was questioned about the problem at all. well i proved them wrong again.

now im being questioned about a conversation i had with a sony rep and being called a lier for something that was told to be by sony.


guess this section is to immature to have this type of conversation. check my past threads guys im not the type to just come here and make shat up. i have been on these forums for a while now (even longer then my stated sign on date). im not a lier and that is exactly what happened.

btw: thats pretty funny that you cant see the afterdawn link since its a ps3 issues thread. and like i said that was just off the top of the search. i didnt even have to look around for it. also check the highdefforum and the thread i started there. someone stated the same problem happened to them.

THere is a PS3 issues thread at the top of this thread. The fact that you brought the 360 into this conversation, and posted your "Known" issue in the xbox forums speaks volumes to the actual underlying intention of your posts.

Go to a Lexus forum and write "My Lexus RX broke down.... Land Rover owners are not alone" What do you think you are implying from a title like that? That.... Lexus cars are as unreliable as Land Rover.

Then say "Oh its a known issue that Lexus engines burn all the oil and seize". And when people ask about this Known issue.... link to posts where people have problems with their CD player, and their liftgate not opening all the way.

How do you expect people to respond to posts like yours?

A few suggestions.

1. If you have data you want to get off of the hard drive, simply remove the hard drive and put it in a working PS3. They you can move all of the files you want to a flash drive or external hard drive. I recommend using the backup utility. Then you can format the hard drive to remove any personal information.

2. If you want to delete personal information, you can remove the hard drive, place it in a hard drive case, and use windows to format it. Having done this with a new hard drive that was Windows formatted, I can tell you when you put the drive in the PS3 and boot it up, the PS3 says it needs to format the drive. Which it does, then all is well.

THere is a PS3 issues thread at the top of this thread. The fact that you brought the 360 into this conversation, and posted your "Known" issue in the xbox forums speaks volumes to the actual underlying intention of your posts.

Go to a Lexus forum and write "My Lexus RX broke down.... Land Rover owners are not alone" What do you think you are implying from a title like that? That.... Lexus cars are as unreliable as Land Rover.

Then say "Oh its a known issue that Lexus engines burn all the oil and seize". And when people ask about this Known issue.... link to posts where people have problems with their CD player, and their liftgate not opening all the way.

How do you expect people to respond to posts like yours?
Good point and a very nice analogy. Having read through XBOX forums before to read more about it (when I thought about getting one), I will say I read a lot more threads about people having major hardware failures. In fact, two guys I work with have each been through multiple 360s in the past year. Each has a PS3, which so far has not given them trouble. I realize they are just two datapoints, but it's funny how much they talk about wishing the XBOX was "as reliable and well built" as their PS3s. (P.S. They do play the XBOX more often, but not 10 times as much or anything.)

If you cannot spell the word "liar", I don't have much faith in anything you have to say. You seem like you are trolling (two threads in two forums). Do you want a pat on the back for breaking your PS3 or are you just trying to gain some "street cred" with the 360 homies?

If you cannot spell the word "liar", I don't have much faith in anything you have to say. You seem like you are trolling (two threads in two forums). Do you want a pat on the back for breaking your PS3 or are you just trying to gain some "street cred" with the 360 homies?

3 threads in two forums that we know of...

Rubbish! Id bet dollars to donuts someone called when they were cranky and the rep didnt appreciate being talked to like that. When my launch PS3 went down I had zero problems with the Rep that handled my case

Not only is bboncorr1 a troll, but he was also on the grassy knoll when JFK was shot, helped stage the fake moonlanding, killed Jimmy Hoffa, and has been involved in every UFO coverup dating back to Roswell. Do you guys seriously think he's just going to fess up when it comes to a little trolling?

I am sorry to hear you are having problems, bboncorr1. I hope everything gets resolved and you can get back to using your PS3.

312 posts and im called a troll? try checking my prior posts before calling me a troll. its not that hard maybe your 12 and dont know how, im sure someone will teach you. a troll and i have been on this forum for how long, but im just popping up to post b.s. about sony and creating such a fake (but authentic looking) email from sony. 312 posts and how many people have i helped in the audio, rptv, and amps section? you guys cant answer because you just assumed i was a troll since i had something bad to say about the ps3.

shows me again you guys cant handle a mature converstion without attacking someone or doing some homework to see if you might be wrong (which you definetly are).

i hope some of you ps3s have the same issues 1 day after the warranty runs out just so you can come on here to complain.

those of you who came with good advice thanks and i hope your system never breaks and hours apon hours of gaming. atleast you guys had a open mind and understood this wasnt about flaming the ps3 so it shouldnt be about flaming the o.p..

Calling people 12 and calling yourself "Mature".... does not make you or the contents of your post look mature.

the problem is becoming more common and has to do with the ps3 power supply breaking downI questioned you about this being a "known issue, getting bigger every day"- You have proved nothing

I questioned your intentions, by saying this
If you came here asking for help or advice... people wouldnt have a problem with it. However you didnt come here for help at all. You came here to say "Ah Ha, - My ps3 has problems therefore the PS3 is as unreliable as the xbox360" . That is simply not true(not yet anyway)for which you answered this.
6/12/07 - 4:00pm
did those words ever come from me? no i never said or even attempted to say the ps3 was as unreliable as the 360
oh but look at this
5/27/07 - 2:57am
i just wanted to make a point that sony was just as bad as ms since someone was trying to point out how bad ms has been with there quality. Interesting. but didnt you just post that you never attempted to say the PS3 was as unreliable as the xbox360? :rolleyes:

While you may have problems with your PS3, for which I sympathize, the Issue you have is not a widespread "Known issue" thats getting larger everyday.... as you state.

You brought the xbox360 into this thread to compare the two as far as reliability is concerned. You posted your PS3 "Known issue" in the xbox forum. I guess to brag about how terrible your PS3 is.

You have never responded with posts where a large volume of people are having your same problem. Only posts with different people having different problems.

Your intentions here are dubious and very translucent. And now you wonder why you are getting flamed?

....helped stage the fake moonlanding...
Hey now...the moon landings were real.

Hey now...the moon landings were real.

You have obviously been duped. The sci-fi channel had a whole special on it hosted by Jonathan Frakes. If Jonathan Frakes can't convince you, you must be simply a skeptic for whom no amount of evidence will ever suffice.

Calling people 12 and calling yourself "Mature".... does not make you or the contents of your post look mature.

I questioned you about this being a "known issue, getting bigger every day"- You have proved nothing

I questioned your intentions, by saying this
for which you answered this.
6/12/07 - 4:00pm

oh but look at this
5/27/07 - 2:57am
Interesting. but didnt you just post that you never attempted to say the PS3 was as unreliable as the xbox360? :rolleyes:

While you may have problems with your PS3, for which I sympathize, the Issue you have is not a widespread "Known issue" thats getting larger everyday.... as you state.

You brought the xbox360 into this thread to compare the two as far as reliability is concerned. You posted your PS3 "Known issue" in the xbox forum. I guess to brag about how terrible your PS3 is.

You have never responded with posts where a large volume of people are having your same problem. Only posts with different people having different problems.

Your intentions here are dubious and very translucent. And now you wonder why you are getting flamed?

atleast when your trying to flame someone try to keep what they said within the context it was used in. otherwise nothing your saying can be taken seriously. you an think to yourself about how much time you took to make that post and how proud you are but in reality it was like watching the star take a quote and completely mangle it. again your nonsense is getting you nowhere with me. if you dont like a thread about me going through 3 ps3s then either dont come in or simply put me on your ignore list. no matter what you say from here on out wont matter to me. you have already showed yourself by twisting words like most fanboys tend to do.

im grown up and dont have time for for posts like yours so have fun coming at me becasue i wont be able to read it anymore. :D

You sure don't type like you're one.

got an update and now im not getting my ups box from sony till the 19th according to the ups email. there not sending the box overnight and only paid for 5-7 day shipping. which its sch. to be delivered on the 7th business day. you would think sony would try and make up for there mistake instead there paying for worse shipping then the csr promised. looks like i cant trust the csrs at sony anymore.

hope the return label is overnight shipping atleast. dam you sony i was hoping to play my cousin in golf on my birthday and now that wont happen.

im grown up and dont have time for for posts like yours so have fun coming at me becasue i wont be able to read it anymore. :D

Seriously. What kind of person goes around saying "Hey I am a grown up" .... "I act mature" ... "you cant handle a mature conversation like I can"..."you act like you are 12, which is younger than my own age" ............etc.

and how is this out of context.
6/12/07 - 4:00pm
did those words ever come from me? no i never said or even attempted to say the ps3 was as unreliable as the 360

5/27/07 - 2:57am
i just wanted to make a point that sony was just as bad as ms since someone was trying to point out how bad ms has been with there quality.

Does anyone still wonder why I hate these threads?

Closed