Add this to the list of combo titles that have a bad pressing.

The Matrix
Matrix Revolutions plays fine Reloaded won't load, get unreadable disc. Going to try and boil the disc to see if I can get it to play. My 360 and HD-DVD have the latest updates and are always connected to live.

I give up on these damn combos nearly ever recent combo has had issues

COM
Good Sheppard
Smokin Aces

and now Matrix Reloaded

Anyone know the proper place to get a replacement disc out of this set?

Sometimes it is just a run of bad luck. My first copy of Children Of Men would not play so I exchanged it and it lays fine now. Never had a problem with Smokin Aces. But I think Matrix Reloaded is a dud. I returned my Ultimate Matrix Collection twice and get the same result. In order to play it last night I ejected it several times and unplugged the power.It eventually worked but it is a bummer.

I checked mine immediately after I saw a thread on this. No probs with my Reloaded and I do own the add-on.

No problems here.

"Sometimes it is just a run of bad luck"

It's not bad luck when it the same type of discs, I'm done with Combos I will never buy another combo or box set that has combos in them. 4 bad discs in 2 months is enough for me.

I have not even seen the other two Matrix movies cause of bad reviews and I was actually waiting for them in HD, now looks like I'll have to wait another month or so trying to get a good replacement disc.

This crap is starting to piss me off.

And boiling didn't work on reloaded, this trick worked on COM Good Sheppard and Smokin aces but did not work on Reloaded, althout even when it does work it seems it's only good for one play or so but I would have liked to have seen the movie today.

Just to clarify this is for the Ultimate Box set where Reloaded is a combo, pretty sure the normal box set version of reloaded works fine as it is not a combo.

It looks like the drive has issues with combo disks. Also the Toshiba A2 and E1 have reported similar problems and since the 2nd gen Toshibas use the same drive as the Xbox addon, it must be a drive issue. It sounds like the drive is confused because of the extra layers on the other side? Like there is no good separation of the 2 sides. Luckily I have the normal Matrix boxset ...

Not one problem with my copy of Reloaded on my 360 add on.

Took an extra second to work one my Xbox360 but it worked.

"It looks like the drive has issues with combo disks"

I'd say it is more likely bad pressings, after a few weeks I got working versions of COM and Good Sheppard from Universal which were still combos, earlier combos worked fine it just seems combos in the last two months have large pressing issues. The other Two Matrix combos worked fine as well.

But like I said no more combos for me I'm done with them.

It looks like the drive has issues with combo disks. Also the Toshiba A2 and E1 have reported similar problems and since the 2nd gen Toshibas use the same drive as the Xbox addon, it must be a drive issue. It sounds like the drive is confused because of the extra layers on the other side? Like there is no good separation of the 2 sides. Luckily I have the normal Matrix boxset ...
True! but I find it odd it's only Reloaded, all three films are flippers and the other two have no problems playing.

I use the add on drive with a HTPC and it has no problems with any combos. COM, Smokin Aces, Matrix Reloaded Ultimate and every other combo I have works fine.

"every other combo I have works fine"

Consider yourself REALLY lucky, the combos universal sent back to me work correctly the originals I got would only play after I boiled them and even then the only played correctly once.

"every other combo I have works fine"

Consider yourself REALLY lucky, the combos universal sent back to me work correctly the originals I got would only play after I boiled them and even then the only played correctly once.
They found out what the issue was, future combos should no longer have this problem.

"They found out what the issue was, future combos should no longer have this problem."

They obviously didn't tell Warner about how they fixed their combos.

I don't doubt it was a manufacturing issue, but somehow it was addressed via firmware, as post -1.6 on my A20 I can now read Children of Men. My guess is they either allowed for a higher error rate or can strengthen the laser output somehow.

Well the issue was not addressed on the 360 post the last firmware update and my 360 plays the other two combo discs perfectly.

Either way I'm staying clear away from combos getting burnt 4 times in two months is enough for me.

Well the issue was not addressed on the 360 post the last firmware update and my 360 plays the other two combo discs perfectly.

Either way I'm staying clear away from combos getting burnt 4 times in two months is enough for me.
The last HD DVD update for the Xbox 360 did not include a firmware update. As someone alluded to earlier, standalone players that have been updated to firmware 1.6 seem to play discs that were previously problematic, so we're likely seeing two things here: 1) Manufacturing will be tweaked to reduce the thickness of the bonding layer, and 2) Firmware updates to better the reads off the discs themselves.

It seems to me that your only course of action at this point is to either: 1) Return the Ultimate Collection and get The Matrix Trilogy and have Universal replace the other combo discs you have, 2) Wait for Microsoft to issue a firmware update for the add-on, or 3) Get a Toshiba HD-A2 while they're hot. :)

Sorry to hear about your troubles, but new technologies will someone see teething pains like this. All in all, the vast majority of owners are not having these issues.

My Matrix Reloaded won't play either in the 360 Addon Drive. Back to Amazon it goes.

Matrix Reloaded (Ultimate Collection combos) works fine in my XBox360 Elite w/HDDVD, but the first movie wouldn't play :(

I had the same problem with Reloaded. The other side of the same disc played. All other discs also played fine. I took them back and exchanged them at BB. I haven't tried to new versions yet, but hopefully it will work. I've watched and bought a lot of Combo discs with no problems at all. I am using the 360 add on.

"It seems to me that your only course of action at this point is to either:"

Well it is obviously a pressing issue as the other discs in the set play fine so I doubt a firmware update to the player will help. It's going back to amazon and I'll never buy another combo, problem solved.

It sucks that The Matrix has these damn combo problems. I'm glad I got the Complete Trilogy. No wonder when I went to Best Buy today all the Complete Trilogies were sold out and a bunch of Ultimate Trilogies were on the shelfs

In my first set the first two didn't work now revolutions doesn't work.

The first Matrix doesn't work most of the time. Sometimes it makes really weird noises. Other times it works just fine. Sad, I thought my 360 add on was perfect, this was the only HD DVD it didn't read

If I select the Dolby TrueHD soundtrack the 360 has a issue, the move stutters or hangs. If I select the DD Plus soundtrack no issues.

I've had the same problems with Reloaded and Smokin Aces.
After the 360 add on update Aces worked ok, for a week then it decided to play up again.

My friend tried the discs on his add on and they work fine. can't believe how inconsistent these drives are for compatibility

Add this to the list of combo titles that have a bad pressing.

The Matrix
Matrix Revolutions plays fine Reloaded won't load, get unreadable disc. Going to try and boil the disc to see if I can get it to play. My 360 and HD-DVD have the latest updates and are always connected to live.

I give up on these damn combos nearly ever recent combo has had issues

COM
Good Sheppard
Smokin Aces

and now Matrix Reloaded

Anyone know the proper place to get a replacement disc out of this set?

With the exception of Children of Men (which I don't own) all the Matrix discs, Good Shepard and Smokin Aces plays just fine on the 360 HD-DVD drive.

I don't get all this boiling crap. Just take it to the store and exchange it. If you purchased online, ask for a replacement. Or contact Universal on those other discs as they are offering replacements.

And I'm pretty sure we all get that you will never buy a combo again. You can stop adding it into every post of yours. ;)

I have the 360 HD-DVD drive and I've yet to have any problems with COM, Planet Earth, Smokin Aces or Reloaded. Now where is some wood to knock on! ;)

Disc 2 would not play boiled it and works fine now.

I had the same problem with Disc 2, returned it to Best Buy and got another and the new one plays on the 360 drive on the 360 and also ripped fine with AnyDVD HD via a 360 drive on the PC.

Having the same issue. Reloaded and revolutions will not play. I boiled reloaded and after 6 tries it finally played. Went to look at some special features last night and cannot read disc error popped up again.

Back to Amazon for me.

I have the trilogy but non-combo, all three play just fine on my add-on. Sorry to hear another problematic combo released, but as been discussed before, as a consumer I know both formats are still working out bugs and are no where near taking over dvd sales so I expect problems from time to time :(

No problems with my non-combo complete collection either.

Children of Men plays just fine on my 360. Bought it yesterday at BB.

I got my Matrix box set yesterday, and the first thing I did was put each of the three discs in to make sure that they a) loaded and b) at least superficially seemed to be playable.

They all worked fine; haven't watched the movies yet, but plan to on the weekend. So far so good, though. I actually didn't realize these were flippers when I boght the set (assumed that the extras would be on different discs or something). Still, it seems to have worked out for me so far. I haven't had problems with any other discs yet either -- hopefully it stays that way!

EDIT: I should have mentioned I use the XBOX 360 Add-On.

I had the same problem with Disc 3...tried it 4 or 5 times on my 360 and it wouldn't play. Tried it again the next morning and it worked every time. I returned it to Amazon anyway, also upgraded to the HD-D2 and they all seem to play fine.

The Revolutions combo disk won't play for me, the others work just fine. I'll be boiling it tonight as a last resort before it goes back to amazon.

Oh yeah, this is with the 360 add on drive.

Update on my XBox HDDVD with the "Ultimate" box set:

Disc 1 "can not play disc"...
so I ran it under very hot water for 2 minutes...
now it just gets stuck indefinitely on "Reading disc" :(
Flip side extras (SD) play fine.

Disc 2: played fine... zero glitches.

Disc 3: gets stuck indefinitely on "Reading disc" :(

I'll try boiling tonight, but the set is probably going back to Amazon.
I wonder if they'll exchange for the non-Ultimate set?

My 2nd and 3rd Ultimate disks didn't work the first time stuck on reading disk. but if I powered off the 360, and started it up again with disk already in drive it reads the disk fine, must have something to do with the new ACCS(sp?) encyption keys on disk 2 and 3 registering in the memory on the HD-DVD drive.

You guys had me worried.

Got my Ultimate Matrix from WB today and ripped it open.

Put each of the discs into my 360, played, and checked through chapters, all played fine.

Sorry you guys have trouble...

Has anyone with a 360 add on hooked it up to a PC to try and load a firmware update? I have the same problems with the HD-DVD drive. So who do I contact? Exchanged it at Best Buy once, does someone have a contact at Universal?

My 2nd and 3rd Ultimate disks didn't work the first time stuck on reading disk. but if I powered off the 360, and started it up again with disk already in drive it reads the disk fine, must have something to do with the new ACCS(sp?) encyption keys on disk 2 and 3 registering in the memory on the HD-DVD drive.

I'll try this tonight and report back on the results tomorrow.

No problems with my non-combo complete collection either.

So has *anyone* had trouble with the Complete Trilogy? I need to decide what I'm using my AMZN credit on...it's either gonna be the Complete Trilogy and Invincible or Invincible, Rocky Balboa, American Psycho, and Coming to America.

Matrix Reloaded unreadable on Xbox 360

That's what I call a blessing in disguise.

I'll try this tonight and report back on the results tomorrow.

Didn't work, looks like I will be sending back my second ultimate set. :cool:

oddly all 3 play in my 360 add on and my dads A2

but my buddy who borrowed them cant get reloaded to work in his 360 add on.

(hes updated to the latest patch)

Didn't work, looks like I will be sending back my second ultimate set. :cool:


Worked for me thou.. for one try. its to late to watch it now so i will try again tomorrow. all 4 ultimate SideA's read thou(ani is straight DVD however). didnt try SideB's