I just received a replacement HV20. The problem is that this new replacement also sounds like something is loose in the camerabody housing.

I am not talking about a loose screw or item in the camera housing or cassette mechanism. It is not the rattling sound of item falling around.

If I tilt the camera at a moderate speed up and/or down, then I hear something slide and "clink". The "clink" sound is loud enough that it is recorded by the on camera mic.

What could this be?

Checked the following:
- not the battery (which is just a little loose, that way on both models)
- not the plastic covers for any of the ports.
- not the metal rings on the hand strap.
- not the image stabilizer (loose sound with it on and off)

Does anyone elses have this issue with their HV20?
Try a "tomahawk motion" tilt and let me know if I just got another dud.

THanks

I just received a replacement HV20. The problem is that this new replacement also sounds like something is loose in the camerabody housing.


THanks

The sound you are hearing is normal. It is part of the optical image stabilizer that must be free to move with gravity.... the cam is NOT broken.

All OIS cams make that noise. It's fine.

Thanks for the info.

If you turn the stabiliser ON then the noise goes away