At one time, if you were into quality HDTV, Dish was the only option. Sadly, Dish is now more about quantity than quality.

My 622 has been a PITA since day one - actually, make that day 24, when the HDMI connection broke. I contacted Dish a couple of times and got nothing but grief. Folks here say you may have to call numerous times to get the 'right' person who has some understanding of the issue- I SAY THAT'S BULLSH_T. As a customer who shells out over $100 a month, I should not have to go hunting for a 'knowledgeable' Dish representative - I should a get satisfactory response on my first call. Anything less is unacceptable.

Now, every time I turn on the 622, I get a check switch screen. I run through the process, and no problem. THEN WHY DO I KEEP GETTING A CHECK SWITCH? And then there are the dropouts - both video and audio - whether watching live or recorded. And the timers that fire off incorrectly, if at all. And on and on, as it all is well documented here. Isn't everyone tired of paying Dish to be a BETA tester?

In addition to the ongoing technical issues, then there is the value factor. Right now, Verizon's FIOS Premium beats Dish's Top 200 in many ways, including extended History/Discovery channels that are only available with Dish's Top 250 package, PLUS A TON OF HD CHANNELS AT NO EXTRA CHARGE. Frankly I won't miss the VOOM channels that come with the Dish $20 HD surcharge - most are crap in my humble opinion, both technically (compression) and content-wise.

Dish loves its little extra fees, such as DVR service fee - won't see that with FIOS. Also, I now get SHO/HBO for $22 a month - with FIOS, I'll get SHO/HBO/CINEMAX/STARZ/ENCORE/FLIX/TMC/SUNDANCE for $23.98. Does anyone here need a definition of the word VALUE? Didn't think so. BTW, this includes the corresponding HD channels as well.

Along with 2 HD PVRs (right now I've got the 501 and 622), my monthly bill with FIOS would be a few dollars less that my current setup with Dish.
Two words: NO BRAINER.

But there is a catch. See, I'm still committed (hate that word) to Dish until mid-October. And if I break the contact, well that pisses ol' Charlie off, because he's counting on that steady income, so I'll get penalized. OK, so I call up Dish today, and talk to Tim - account specialist. Tim has great people skills, because he acknowledged all the points I've brought up in this thread. He made a feeble attempt to sweeten my current package deal, but I told him throwing more channels in the mix for the next 10 months is not added VALUE - it's a carrot, and there is a BIG DIFFERENCE.

As for the ongoing technical issues, he has agreed to sending out a technician at no cost to review my setup (I can't wait :rolleyes: ), and if he cannot permanently fix my ongoing technical problems, Dish will cancel the contract. I'm OK with this, because here is the expected scenario:
The clown - oops, I mean technician - comes out, checks everything, and says it all meet specs. Fine. The next moment I experience a dropout/reboot/glitch, I'm on the phone to Tim. Maybe he will keep sending folks out to my house until the day my contract is up - fine with me - it will cost me nothing. In fact, I will greatly enjoy burning through Charlie's bonus, because the day my contract is up is the day I drop Dish.

Now I expect the Dish fanbois to point out the problems they've heard about FIOS - fine, I give you permission to gloat if you wish. But my gut instincts tell me that FIOS is the promised land, as Dish continues to compromise it's once significant lead in quality and service.

Bu-Bye ;)

sounds like you have your mind made up with going to fios. that option isnt available here so i cant comment. all I can say is that I have had zero problems with my 622 and it surely is nice having a great variety of hd channels compared to other providers.

Too bad no one else has rotten customer service.

I'm certainly not in love with Dish.

But a few months ago, my 622 started to freeze. Nothing but a forced reboot would fix it. I called Dish, explained my problem, and in two days had a replacement 622. Since then no problems.

Too bad no one else has rotten customer service.

Most companies suffer bad customer service from neglect. I'm convinced DISH does it by design.

Too bad no one else has rotten customer service.Ridiculous quote of the day.

Too bad no one else has rotten customer service.Best quote of the day. Bad customer service seems to becoming the norm everywhere.

Heh, where to start with this one... You mention value, but the only prices you quote are for a premium movie channel package. What are the base prices and how many settop boxes are you renting? I did a price comparison a little while ago and for the services I wanted, it was pretty much dead even between fios and dish.

I *hope* fios will be the gold standard that will force everyone (cable, sat) else to improve. I will gladly give them my business if that proves to be true. However right now I find Dish's HD lineup better. Hopefully fios will keep adding channels and retain the same quality I've heard they offer.

It sounds like you will be very happy with your choice to move to fios. Just remember you had the option when you signed with Dish to not enter into a contract. You did receive something for signing that contract. Many people buy their own equipment for that very reason (something you cant do on fios or cable). You HAVE to rent their boxes.

Ridiculous quote of the day.
Missing the point.


http://www.m-w.com/dictionary/sarcasm

Missing the point.


http://www.m-w.com/dictionary/sarcasm
Was he being sarcastic though? When I first read his post I though he's got to be joking right. I LOL when I read his name slowbiscuit. :D I'm sure it's a mistake we've all made at some time in our life.

Best quote of the day. Bad customer service seems to becoming the norm everywhere.
No kidding, sometimes I think I would prefer to poke myself in the eye with a rusty nail than make a call to customer service. I've suffered through minor issues at times as I know a call will most likely be a waste of my time, time that could be better spent just praying the problem goes away...pathetic...

I would think Dish would be happy to have him out of their hair and just release him from the contract.

I would think Dish would be happy to have him out of their hair and just release him from the contract.
That's my point, exactly. ;)

Wasn't he one of the first to get FIOS? What made you to try Dish anyway.

From my own experience and from others, the 622 seems one of the more stable HDDVR right now. Something is definitely wrong with the hardware. Of course my sense is nothing Dish can do would please him other than letting him off the contract.

I also did not quite understand this, you seemed to be with Dish for sometime now since your 18-mo contract is to expire in mid-Oct, yet you just had your 622 for 24 days?

If you are really so close to the end of the contract, did you just call up E* to cancel? I mean no offering more discount no tech visit to get you to stay, just cancel the thing and ask them how much penalty there is? You can probably get out without any penalty at this point, instead of feeling all the grief.

BigDog. I'm interested in how you are getting FIOS in Alexandria, VA since it's not available yet. Probably will be a long time since no cable has started. Arlington has FIOS, guess I could move to get away from COMCRAP. I thought about DISH/SAT but eveything I read I would be out of the frying pan and into the fire.

Wasn't he one of the first to get FIOS? What made you to try Dish anyway.

From my own experience and from others, the 622 seems one of the more stable HDDVR right now. Something is definitely wrong with the hardware. Of course my sense is nothing Dish can do would please him other than letting him off the contract.

I also did not quite understand this, you seemed to be with Dish for sometime now since your 18-mo contract is to expire in mid-Oct, yet you just had your 622 for 24 days?

If you are really so close to the end of the contract, did you just call up E* to cancel? I mean no offering more discount no tech visit to get you to stay, just cancel the thing and ask them how much penalty there is? You can probably get out without any penalty at this point, instead of feeling all the grief.
The truth will set you free. ;)
I have FIOS for internet only. My neighborhood has been a test site for Verizon for a long time. I had DSL long before most folks knew what the internet was. I was one of the first to get FIOS.
I've been a Dish customer for 6 years.
The contract was for the 622 and VOOM HD. It's up in October.

Again, the truth will set you free.

The sort of problems he is having with the 622 is likely from overheating. Satellite receivers run hot, and the 622 has 3 tuners, and 2 outputs, so there is often a lot going on, and it is especially sensitive to heat.
Many people like to put A/V gear in closed "entertainment center" cabinets, and that doesn't work with the 622, unless you mount a fan to circulate air through the cabinet.
I should a get satisfactory response on my first call. Anything less is unacceptable.
If in your journeys in your starship, you find a planet with corporations like that, please send us the coordinates - I've never found one.
BTW, this guy seems to have cut-and-pasted his remarks in many different Forums - I keep seeing it everywhere I go. I'm always amused by people who feel that everyone else needs to know about their situation - the people who post "I'm going on vacation for two weeks" posts to Forums, when they are just a member and not a mod.

Missing the point.


http://www.m-w.com/dictionary/sarcasmSee those smilies to the right when you reply? Next time, use one - it makes a 'sarcasm' post a sarcasm post.

Was he being sarcastic though? When I first read his post I though he's got to be joking right. I LOL when I read his name slowbiscuit. :D I'm sure it's a mistake we've all made at some time in our life.Nicely said, General, but you died in '45.

Yes fredfa and Ken H, please use smilies in future posts containing sarcasm (not everyone is fast to get it).

EDIT: OOOPS forgot to add :D , or is that a :rolleyes: ... maybe just a :p

The truth will set you free. ;)
...Again, the truth will set you free.

But why are you often the most angry person in the crowd?:) Shouldn't you be happy when you are free? Oh wait Charlie still has you by the ... Well then pay the fees and set yourself free already.

BTW, I did not get the moderator's sarcasm either, I think most of us know what sarcasm is but just not too quick on this one. Fortunately your fellow moderators understand one another much more.

See those smilies to the right when you reply? Next time, use one - it makes a 'sarcasm' post a sarcasm post.
That one should have been kind of obvious.

Nicely said, General, but you died in '45.


See those smilies to the right when you reply? Next time, use one - it makes a 'sarcasm' post a sarcasm post.


Hmmmm.....

BTW, I did not get the moderator's sarcasm either, I think most of us know what sarcasm is but just not too quick on this one. Fortunately your fellow moderators understand one another much more.
This wasn't obvious?

Too bad no one else has rotten customer service.

I'm having major dejavu... I have seen this exact thread started with the exact same original post on 3 different forums now.

I haven't seen any follow-ups from the original poster responding to suggested solutions either... such as when folks suggest possibly the 622 is installed in an area not properly ventilated and each replacement is overheating... but I've never seen a reply (not in any of the 3 forums where this thread was began) addressing any of the offered assistance from fellow posters.

Makes me wonder if this isn't just designed to stir up trouble and arguments from folks.

I can't say good or bad about FIOS because it isn't an option where I live... if it ever was an option I'm sure I would look into it for comparision.

Makes me wonder if this isn't just designed to stir up trouble and arguments from folks.Nope, Mike's been around here for quite some time.

Nope, Mike's been around here for quite some time.

And still often shows us how stirred up he is:)

And still often shows us how stirred up he is:)
I am, because Dish has seriously lost it's way. And yes I've posted in other forums as well, and the results tell me I'm not alone in my experience.

Bottom line - Dish no longer provides value to those seeking the best picture and programming. Why they would continue to want me as a customer, when I will be nothing but trouble for them is a sure sign of deep fundamental problems within their organization.

re: sarcasm - I would think anyone on AVS has a computer and has made numerous calls to computer/software companies for tech support and know how widespread bad customer service is. I just spent a $600 premium for a laptop from one of a few companies who maintain in-house US support.

As far as the topic, doesn't E* pro-rate their cancellation fee like D* does? Why not jump ship and save the headaches?

As far as the topic, doesn't E* pro-rate their cancellation fee like D* does? Why not jump ship and save the headaches?
I think they do - I didn't get down to the actual numbers with the CSR. But here's the point: why should I shell out $$ when it's Dish's fault to begin with? My expectation and the promises Dish has made have not been met - and I'm the one held accountable for the remaining contract? I'm not gonna let it happen without a fight. I want to inflict maximum pain on Dish - hopefully they will soon realize that they don't want a customer like me. :mad:

I think they do - I didn't get down to the actual numbers with the CSR. But here's the point: why should I shell out $$ when it's Dish's fault to begin with?

You shouldn't have to, and I get the principle of the matter - but at some point you have to weigh your inconvenience vs. standing by the principle.

The other factor is even if your intent is to punish E*, paying 4 more monthly payments instead of a much smaller cancellation fee probably isn't the way to send a message.

My email to Dish this AM - I can't wait for a response:
This is a follow up to a conversation I had with an account specialist last Saturday. Bottom line: I am extremely unhappy with the service and quality Dish promised when I signed a contact last year - Dish has not delivered what was promised, and I want out of my contract. The CSR wants to send out a technician to review my system - at no charge - but that addresses only one of my ongoing complaints. Since you seem to be reluctant to terminate the contract, I will make it easier for you.

I will become your worst living nightmare. I will be come the customer from HELL. I will burn through your bottom line with weekly calls to complain about service issues. You will know and remember my name.

So, I bet you don't believe I can make a difference and put a whole lot of hurt on your support organization and scare away potential customers?

It's already started, check out these links:
1)http://www.avsforum.com/avs-vb/showthread.php?p=10874577#post10874577
2)http://www.dbstalk.com/showthread.php?t=90511
3)http://www.satelliteguys.us/dish-network-forum/99685-kiss-off-dish.html

I promise you - this is only the beginning. So my question to you:
WHY WOULD YOU WANT TO HAVE ME AS A CUSTOMER? If you decide that I must fulfill the contract, that's fine. You will pay for your shortsightedness. I will continue to be a thorn in your side until the day my contract is up mid-October. Then I will drop you like a rock. The ball is in your court.

BTW, I have made a copy of this email. I will re-send it on a daily basis until mid-October.

A very unhappy Dish Customer,
Mike Ferrara

I had problems very similar to J.Mikes's with my 211, which was buried in a stack of components. They sent me another which I put in the same spot and had the same problems. When I called again they told me to put it on the top of the stack. No problems since. YMMV.

but at some point you have to weigh your inconvenience vs. standing by the principle.

WHAT?
I can't tell you how disappointed I am with your post. :(

Isn't it about time we consumers start demanding the service and quality that we've been promised? Shouldn't we stand up to a corporation that down-rezes it's HD signals, that ships expensive PVRs without proper in-field testing, that nickle and dimes us to death with add-ons, that frustrates us with untrained CSRs and poor service, that angers us with incompetent installers that waste our time with missed appointments.

What are we if we don't stand by our PRICIPLES??? Oh, I see - just bend over and take it like a good customer, and our response will be: "Can I have some more, sir!"

I recently just dropped Dish. I also had a contract but told them I would pay just to be done with them. The canceltion fee is prorated, however it as been 2 plus months and Dish has yet to charge my CC the fee.

My problems started with the hockey play-offs and having games black-out unless I got a higher package. The program package I had was over a hundred a month and I could do better with either Direct-TV or cable. They promoise I would miss no more games, just call them when a game came on and they would take care of it. After missing a couple of games I said good-bye.

BTW, I had the 622 and loved it. I now have TWC, pay 20 bucks less a month have pretty much the same if not more channels, a few less of the bad HD channels, and high speed intrenet. Granted the price is good for only a year but then maybe FIOS will be avaiable.

DRB

WHAT?
I can't tell you how disappointed I am with your post. :(

Isn't it about time we consumers start demanding the service and quality that we've been promised? Shouldn't we stand up to a corporation that down-rezes it's HD signals, that ships expensive PVRs without proper in-field testing, that nickle and dimes us to death with add-ons, that frustrates us with untrained CSRs and poor service, that angers us with incompetent installers that waste our time with missed appointments.

What are we if we don't stand by our PRICIPLES??? Oh, I see - just bend over and take it like a good customer, and our response will be: "Can I have some more, sir!"

I look at it differently. Cancelling out of principle, even if it costs you some money, is sending a message and "putting your money where your mouth is". Sticking around for 4 months and giving them that revenue sends no message at all. Switching at the end of your contract means your account was fully funded and you become just another very small part of their normal attrition statistics.

Talk about some ego there. Last quarter E* added the most net new subs among all TV providers, you should pay great attention to the next quarterly reports and come back to brag about your impact if E*'s number shall tank.

Meanwhile not allow E* to come to fix your issues, come off a total #$% will not help your cause. Try to at least sound reasonable that may help to convince more to stay away from E*.

Like CPanther95 said put the money where your mouth is, if you want people to take you seriously, and so far all we find is hot air.

Cancelling out of principle, even if it costs you some money, is sending a message and "putting your money where your mouth is".
Yes, your point is convincing. I will take it under consideration. Thanks.

Last quarter E* added the most net new subs among all TV providers
And I'm supposed to care because . . . .

I'd change my mind if your email actually prompts a meaningful dialog with someone of influence at E* - but I think we all (you included) expect that the only mystery is which form letter response the keywords in your email will trigger. ;)

My email to Dish this AM - I can't wait for a response:
I will become your worst living nightmare. I will be come the customer from HELL. I will burn through your bottom line with weekly calls to complain about service issues. You will know and remember my name.

So, I bet you don't believe I can make a difference and put a whole lot of hurt on your support organization and scare away potential customers?

It's already started, check out these links:
1)http://www.avsforum.com/avs-vb/show...77#post10874577
2)http://www.dbstalk.com/showthread.php?t=90511
3)http://www.satelliteguys.us/dish-ne...s-off-dish.html


Suddenly this thread seems like little more than a threat/bargaining chip between the OP and Dish...

Here is my rant. Having being with AVSForum long enough this is the first time I agree with some others that this forum is more and more biased. Every D* related news, even some without substance, gets the sticky and stays there forever.

I could be wrong but I don't think any of the moderators even have an E* account. Maybe this forum is gearing towards sports fans if so that is certainly your prerogative. But make no mistake about it if someone shows up like Mike trashing D* in such unreasonable fashion the moderators will not be so kind to him.

And I'm supposed to care because . . . .

You wanted to drive down their numbers, so obviously you did care, but maybe you don't even know what you really care...

Here is my rant. Having being with AVSForum long enough this is the first time I agree with some others that this forum is more and more biased. Every D* related news, even some without substance, gets the sticky and stays there forever.

I could be wrong but I don't think any of the moderators even have an E* account. Maybe this forum is gearing towards sports fans if so that is certainly your prerogative. But make no mistake about it if someone shows up like Mike trashing D* in such unreasonable fashion the moderators will not be so kind to him.

You aren't very observant for such a long time member. D* trashing threads are plentiful, and we try to be "kind" to everybody regardless of the topic. Why would any of us care which providers members have? Personally, if I had access to Verizon, I'd dump D* in a New York minute.

BTW - I believe Ken still has E* (along with other providers) - but I may be wrong.

Suddenly this thread seems like little more than a threat/bargaining chip between the OP and Dish...
Actually, the responses from posters, like CPanther, have given me clarity.
That's the whole point! I come to AVS and other forums for advice and guidance. Sure, I love stirring the pot, but I also listen to those few who can offer good advice.

So you're expecting some "meaningful dialogue" with "someone of influence" at Dish after you harass and threaten them via email?

You acknowledged that you intended to stir up the pot, after Ken defended your motivation. I'm not knocking the approach in and of itself. I just don't see it as being effective. Persistence might be, but I think the negative tone may hurt more than help you. Granted, considering your goal is for them to get rid of you and not in any concessions, maybe you'll win by attrition :D

I wonder if you might be more successful if you'd used the energy spent posting and discussing this across multiple web sites, in dealing with Dish directly.

To each their own, I guess.

I wonder if you might be more successful if you'd used the energy spent posting and discussing this across multiple web sites, in dealing with Dish directly.

Ummm, I am putting considerable effort in dealing with Dish. Two lengthy phone calls, numerous emails have taken place just in the past week.

Tell them your going to a mpeg4 hd free-to-air receiver and receive all channels for a flat price of 0. Just curious how you guys feel about the millions of free tvr's out there.

Tell them your going to a mpeg4 hd free-to-air receiver and receive all channels for a flat price of 0. Just curious how you guys feel about the millions of free tvr's out there.
:confused: :confused: :confused:

You aren't very observant for such a long time member. D* trashing threads are plentiful, and we try to be "kind" to everybody regardless of the topic. Why would any of us care which providers members have? Personally, if I had access to Verizon, I'd dump D* in a New York minute.

BTW - I believe Ken still has E* (along with other providers) - but I may be wrong.

I did not ask you to care about which member has which provider, rather if none of the moderators have E*--the fastest growing provider, then bias can easily result. This is not rocket science.

The point is not how many trashing posts any one of the providers get on this forum, rather how you react to them. My point was most of you will be much more harsh in your reaction if some one trashes D*.

Your response to Mike IMO is biased, I know it is hard to swallow but let me explain:

You and most everyone here obviously noted Mike was not very effective with his campaign, so you in a very subtle way tried to help him to be effective in getting rid of E*, because the way Mike was going he was tarnishing his own credibility and may even help E*.

The truth is: (and in Mike's words that can set you free:))

1) He had the 622 not for long, had issues for a total of 24 days when he came to write about it. He claimed it was not acceptable when he did not get things fixed on the first call.

2) He then elevated it to the supervisor level, at which point E* offered some discounts and home visits by their techs to try to resolve the issues. But he showed no interest at all.

3) Numerous people offered suggestions here and elsewhere but he did not care a bit of them.

4) He then proceeded to blackmail E* into canceling his contract, because he did not want to pay some minor fees for pre-mature contract termination.

The truth is he had FIOS for a long time, but HDs buy FIOS might not have been good enough so he stayed with E*, now his Fios is providing the HDs he likes so all the sudden he saw no need to work with E* to fix anything, but then he still wants the other guy to cancel his contract for him so he can save a few bucks, and he is willing to do anything to achieve that goal.

Now if any of your moderators care to point out even a single one of the above I might not have called you biased.

Am I observant enough by your standard?:)

No, still not observant enough - you need to read more carefully. The OP has already decided to leave E*, the only question is when and under what terms. The discussion has centered around those two variables.

I've never tried to talk anyone out of leaving a service if it is not what they are looking for. Doesn't matter if it is D*, E* or cable. I'm certainly not going to try and convince him to stay with E* if he is determined to leave - just to avoid charges of bias. Apparently your idea of unbiased is to randomly blindly promote D*, E* and cable in equal doses instead of discussing the topic at hand.

... Apparently your idea of unbiased is to randomly blindly promote D*, E* and cable in equal doses instead of discussing the topic at hand.

Totally wrong observation. You obviously over looked the fact I also tried to point out what I thought was the effective way for him to leave E*.

I did not ask you to care about which member has which provider, rather if none of the moderators have E*--the fastest growing provider, then bias can easily result. This is not rocket science.

The point is not how many trashing posts any one of the providers get on this forum, rather how you react to them. My point was most of you will be much more harsh in your reaction if some one trashes D*.

Your response to Mike IMO is biased, I know it is hard to swallow but let me explain:

You and most everyone here obviously noted Mike was not very effective with his campaign, so you in a very subtle way tried to help him to be effective in getting rid of E*, because the way Mike was going he was tarnishing his own credibility and may even help E*.

The truth is: (and in Mike's words that can set you free:))

1) He had the 622 not for long, had issues for a total of 24 days when he came to write about it. He claimed it was not acceptable when he did not get things fixed on the first call.

2) He then elevated it to the supervisor level, at which point E* offered some discounts and home visits by their techs to try to resolve the issues. But he showed no interest at all.

3) Numerous people offered suggestions here and elsewhere but he did not care a bit of them.

4) He then proceeded to blackmail E* into canceling his contract, because he did not want to pay some minor fees for pre-mature contract termination.

The truth is he had FIOS for a long time, but HDs buy FIOS might not have been good enough so he stayed with E*, now his Fios is providing the HDs he likes so all the sudden he saw no need to work with E* to fix anything, but then he still wants the other guy to cancel his contract for him so he can save a few bucks, and he is willing to do anything to achieve that goal.

Now if any of your moderators care to point out even a single one of the above I might not have called you biased.

Am I observant enough by your standard?:)
The timeline you create above is inaccurate. I've had the 622 since last March 2006. Please stop posting CRAP in my thread. You serve no purpose other than to piss folks off.

The timeline you create above is inaccurate. I've had the 622 since last March 2006. Please stop posting CRAP in my thread. You serve no purpose other than to piss folks off.

I thought if I got two out of five correct I would be happy. If this is the only thing I guessed wrong, then I think I am going to go buy a lottery ticket:)

You see this little discrepancy did not change anything I said about your intention did it?

Your thread? If I were you I would have asked the moderator to delete it before my credibility goes further south.

Other than you who else was pissed off by me?

I thought if I got two out of five correct I would be happy. If this is the only thing I guessed wrong, then I think I am going to go buy a lottery ticket:)

You see this little discrepancy did not change anything I said about your intention did it?

Your thread? If I were you I would have asked the moderator to delete it before my credibility goes further south.

Other than you who else was pissed off by me?
[CTRL] [ATL] [DELETE]

UPDATE (http://www.avsforum.com/avs-vb/showthread.php?p=10886291&&#post10886291)

Read your linked post regarding the FIOS install.

Let us know how you like it. Wish it'd get implemented in my town.

Here is my rant. Having being with AVSForum long enough this is the first time I agree with some others that this forum is more and more biased. Every D* related news, even some without substance, gets the sticky and stays there forever.

I could be wrong but I don't think any of the moderators even have an E* account. Maybe this forum is gearing towards sports fans if so that is certainly your prerogative. But make no mistake about it if someone shows up like Mike trashing D* in such unreasonable fashion the moderators will not be so kind to him.

This is a little off topic, but it is both funny and true. When cable claimed 500 HD "choices" it made front page news as misleading. D*'s claim of 100 HD channel "capacity" was deemed a much better claim. Oooh, look. D* says they like puppies. Let's make another sticky!

This is a little off topic, but it is both funny and true. When cable claimed 500 HD "choices" it made front page news as misleading. D*'s claim of 100 HD channel "capacity" was deemed a much better claim. Oooh, look. D* says they like puppies. Let's make another sticky!


No kidding, and don't forget the folks who proudly declared the uncontested leader in HDTV soley on the basis of that claim alone even though they still had no new HD in over a year. :D

Already bailed from E* to Comcast. Hope TiVo kicks their A$$

Man.... I read this whole thread... somewhat entertaining...but I am completely disappointed that no one screamed...and you were so close...especially you Big Dog

"I'm mad as HELL!...and I'm NOT gonna take it any more!"
Ala Max Schumacher in Network http://imdb.com/title/tt0074958/

BTW...FIOS is awesome... :)

EDIT: Damn... another new page post...why does that always happen to me...

Man.... I read this whole thread... somewhat entertaining...but I am completely disappointed that no one screamed...and you were so close...especially you Big Dog

"I'm mad as HELL!...and I'm NOT gonna take it any more!"
Ala Max Schumacher in Network http://imdb.com/title/tt0074958/

BTW...FIOS is awesome... :)

EDIT: Damn... another new page post...why does that always happen to me...
Definately one of my top 5 movie quotes. ;)

... Hope TiVo kicks their A$$


I strongly suggest you do not hold your breadth.

Believe it or not I speak as one who is ready to switch back to Comcast to get the triple play deal after my E* contract is over.

Man.... I read this whole thread... somewhat entertaining...but I am completely disappointed that no one screamed...and you were so close...especially you Big Dog

"I'm mad as HELL!...and I'm NOT gonna take it any more!"
Ala Max Schumacher in Network http://imdb.com/title/tt0074958/

BTW...FIOS is awesome... :)

EDIT: Damn... another new page post...why does that always happen to me...

The problem is if Mike is to scream evey time he gets pissed he wouldn't have time to post here anymore:)

UPDATE (http://www.avsforum.com/avs-vb/showthread.php?p=10886291&&#post10886291)

Thanks for the monetary comparison. I found it helpful.

Thanks for the monetary comparison. I found it helpful.

I have been studying our Comcast Triple Play, and as I understand it is not too different than the Verizon Fios Triple. If my math is right, Mike's $156/mo does not include the cell phone service.

For both Comcast and Verizon, the basic triple play is $100 for TV, Internet and land Phone. The premium movies will be at least another $25, and at least another $30 to $40 for two HDDVRs.

So the total for Mike should be around $200/mo. or a little more, including the basic wireless cell service. Still improvement compared to the old deals but it isn't surprising that triple play should save you some money.

I don't know if Verizon will offer further discount for new subs in exchange for a contract. I know Comcast does not have contract which is a plus.

I have been studying our Comcast Triple Play, and as I understand it is not too different than the Verizon Fios Triple. If my math is right, Mike's $156/mo does not include the cell phone service.

For both Comcast and Verizon, the basic triple play is $100 for TV, Internet and land Phone. The premium movies will be at least another $25, and at least another $30 to $40 for two HDDVRs.

So the total for Mike should be around $200/mo. or a little more, including the basic wireless cell service. Still improvement compared to the old deals but it isn't surprising that triple play should save you some money.

I don't know if Verizon will offer further discount for new subs in exchange for a contract. I know Comcast does not have contract which is a plus.
You know, you assume wrong just to prove a point - it gets irritating after a while. The bottom line does include cell - read thoroughly next time.

You sure have a habit of attacking people regardless what they say. My above post contained no assumption but actual numbers breakdown, I may be wrong but your one liner does not get you any points in making argument. This is getting old!

Break the cost down for us, or post your first monthly bill, that is how you win argument, not those personal attack, makes you look like a child. Maybe you will find comfort in personal attack but the audience hopefully don't.

Again give us a breakdown, tell us why you get the super deal yet everyone else don't. And BTW if you can save $100 a month by going with Verizon for the exact same service, one could not help but wonder why you waited so long and exhausted so much energy going rounds with E* just tried to avoid some minor early termination fee? Where is your priority?

Look we can all use a good deal, that is why we are here to help each other, in addition to just brag. It'd be nice to explain to your fellow Verizon customers how you get the super deals yet in that Verizon thread more than one person asked you the same question got absolutely no response other than some one liners.

Id be the first to congrat you if you can provide details on how you get yours. Maybe Comcast has the similar unadvertised deals just to get the dish subs to switch too. I don't mind a contract if I can save $100/mo. Nor would many other members reading it.

Instead of trashy talk, kindly offer some assistance, it will go a long way to prove you are worthy of your senior member status Ken our moderator so sincerely tried to defend in an earlier post. Don't continue to disappoint him.

You sure have a habit of attacking people regardless what they say. My above post contained no assumption but actual numbers breakdown, I may be wrong but your one liner does not get you any points in making argument. This is getting old!

Break the cost down for us, or post your first monthly bill, that is how you win argument, not those personal attack, makes you look like a child. Maybe you will find comfort in personal attack but the audience hopefully don't.

Again give us a breakdown, tell us why you get the super deal yet everyone else don't. And BTW if you can save $100 a month by going with Verizon for the exact same service, one could not help but wonder why you waited so long and exhausted so much energy going rounds with E* just tried to avoid some minor early termination fee? Where is your priority?

Look we can all use a good deal, that is why we are here to help each other, in addition to just brag. It'd be nice to explain to your fellow Verizon customers how you get the super deals yet in that Verizon thread more than one person asked you the same question got absolutely no response other than some one liners.

Id be the first to congrat you if you can provide details on how you get yours. Maybe Comcast has the similar unadvertised deals just to get the dish subs to switch too. I don't mind a contract if I can save $100/mo. Nor would many other members reading it.

Instead of trashy talk, kindly offer some assistance, it will go a long way to prove you are worthy of your senior member status Ken our moderator so sincerely tried to defend in an earlier post. Don't continue to disappoint him.
Bla bla bla - pathetic. :rolleyes:
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I have been studying our Comcast Triple Play, and as I understand it is not too different than the Verizon Fios Triple. If my math is right, Mike's $156/mo does not include the cell phone service.

For both Comcast and Verizon, the basic triple play is $100 for TV, Internet and land Phone. The premium movies will be at least another $25, and at least another $30 to $40 for two HDDVRs.

So the total for Mike should be around $200/mo. or a little more, including the basic wireless cell service. Still improvement compared to the old deals but it isn't surprising that triple play should save you some money.

I don't know if Verizon will offer further discount for new subs in exchange for a contract. I know Comcast does not have contract which is a plus.

However, with Fios you get 15 or 20 megabit download and 2 megabit upload depending on where you live vs. 6 meg down and the pathetic 384k up on comcast.

However, with Fios you get 15 or 20 megabit download and 2 megabit upload depending on where you live vs. 6 meg down and the pathetic 384k up on comcast.

No doubt, I wish I have Fios.

I was hoping someone can come out and defend Mike again since he obviously has nothing to say for himself, in a thread he believes he is the rightful owner.

No doubt, I wish I have Fios...

Note to self, not too fast. After reading some of the horror stories about the Verizon Motorola boxes, they reminded me why I left Comcast for E* a year ago. Comcast uses a similar Moto box. So good luck with you Mike, I say so sincerely.

My two 622s have been working very well, not perfect but nicer than any other similar DVRs we had before. But now Comcast has their triple play deal I am tempted at a swtich again until I was reminded how bad the Motorola HDDVRs were.

There is another option available to me, the ATT triple play deal with Homzone HD, using a brand new E* 622 with DSL high speed connection for remote DVR scheduling, pics, music and movies download. But E* insisted I must cancel E* and wait 6 months before I can get the ATT Homezone. Not to metion that with anything new, you are pretty much a beta tester.

About the only thing that is close to be consistently functional so far appears the Tivo boxes, yet D* is switching them to their own problematic HDDVRs.

I have concluded we are hopeless trying to be on the HDTV cutting edge.

Note to self, not too fast. After reading some of the horror stories about the Verizon Motorola boxes, they reminded me why I left Comcast for E* a year ago. Comcast uses a similar Moto box. So good luck with you Mike, I say so sincerely.

My two 622s have been working very well, not perfect but nicer than any other similar DVRs we had before. But now Comcast has their triple play deal I am tempted at a swtich again until I was reminded how bad the Motorola HDDVRs were.

There is another option available to me, the ATT triple play deal with Homzone HD, using a brand new E* 622 with DSL high speed connection for remote DVR scheduling, pics, music and movies download. But E* insisted I must cancel E* and wait 6 months before I can get the ATT Homezone. Not to metion that with anything new, you are pretty much a beta tester.

About the only thing that is close to be consistently functional so far appears the Tivo boxes, yet D* is switching them to their own problematic HDDVRs.

I have concluded we are hopeless trying to be on the HDTV cutting edge.

FOiS has a new IMG (Interactive Media Guide) as they call it which the V* fanboys love. It seems that all new customers get it and its being rolled out to the existing customers in phases.

FOiS has a new IMG (Interactive Media Guide) as they call it which the V* fanboys love. It seems that all new customers get it and its being rolled out to the existing customers in phases.

Good to know, I will check into our local Comcast forum to ask if Comcast has improved the firmware on their Moto boxes.

Note to self, not too fast. After reading some of the horror stories about the Verizon Motorola boxes, they reminded me why I left Comcast for E* a year ago.

No horror stories from annapolis, md. I went from D* to C* to V* and I must say it just doesn't get any better (or less expensive) than with the FiOS triple play. The PQ is amazing and the moto6416 is fast and very reliable.

If you can get fios - do it. You won't regret it.

Bla bla bla - pathetic. :rolleyes:
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By the 27th of this month I will be joining you at Verizon Fios for all service. Piss off Directv, you have raped me too long. I feel like Ive been paying a prostitute that only goes half way. :rolleyes:

By the 27th of this month I will be joining you at Verizon Fios for all service. Piss off Directv, you have raped me too long. I feel like Ive been paying a prostitute that only goes half way. :rolleyes:

LOL :D

I had a VIP 211 with Dish and had to have it replaced 3 times and still had several problems. However, even though I had to call numerous times to get something done about, by getting hold of the right person, they did at least give credits and tried to resolve my problems. The reason I left them for Comcast was the receivers problems could only be resolved via a software upgrade which was not in the works. It was a situation with thye OTA tuner.
The Comcast triple play was very tempting so I switched to Comcast after being with Dish since 1996.

Comcasts, customer support is even worse and they will not even offer you any credits for their poor service.

I have heard of horror stories from Direct Tv customers as well. I guess it doesn't matter who you go with, they all have issues.
The only thing you can gain is savings when their is more competition, this is something that the Cable Companies are dreading. I look forward to the day when Fios and U-verse are also available in my area. Because, Customer service and prices are going to have to get better.

Got tired of constant signal issues, so I pulled the plug yesterday. Guess I'll have to get my Battlestar Galactica fix via Netflix (HD DVD when available) and/or the iTunes Store.

At one time, if you were into quality HDTV, Dish was the only option. Sadly, Dish is now more about quantity than quality.

My 622 has been a PITA since day one - actually, make that day 24, when the HDMI connection broke. I contacted Dish a couple of times and got nothing but grief. Folks here say you may have to call numerous times to get the 'right' person who has some understanding of the issue- I SAY THAT'S BULLSH_T. As a customer who shells out over $100 a month, I should not have to go hunting for a 'knowledgeable' Dish representative - I should a get satisfactory response on my first call. Anything less is unacceptable.

Now, every time I turn on the 622, I get a check switch screen. I run through the process, and no problem. THEN WHY DO I KEEP GETTING A CHECK SWITCH? And then there are the dropouts - both video and audio - whether watching live or recorded. And the timers that fire off incorrectly, if at all. And on and on, as it all is well documented here. Isn't everyone tired of paying Dish to be a BETA tester?

In addition to the ongoing technical issues, then there is the value factor. Right now, Verizon's FIOS Premium beats Dish's Top 200 in many ways, including extended History/Discovery channels that are only available with Dish's Top 250 package, PLUS A TON OF HD CHANNELS AT NO EXTRA CHARGE. Frankly I won't miss the VOOM channels that come with the Dish $20 HD surcharge - most are crap in my humble opinion, both technically (compression) and content-wise.

Dish loves its little extra fees, such as DVR service fee - won't see that with FIOS. Also, I now get SHO/HBO for $22 a month - with FIOS, I'll get SHO/HBO/CINEMAX/STARZ/ENCORE/FLIX/TMC/SUNDANCE for $23.98. Does anyone here need a definition of the word VALUE? Didn't think so. BTW, this includes the corresponding HD channels as well.

Along with 2 HD PVRs (right now I've got the 501 and 622), my monthly bill with FIOS would be a few dollars less that my current setup with Dish.
Two words: NO BRAINER.

But there is a catch. See, I'm still committed (hate that word) to Dish until mid-October. And if I break the contact, well that pisses ol' Charlie off, because he's counting on that steady income, so I'll get penalized. OK, so I call up Dish today, and talk to Tim - account specialist. Tim has great people skills, because he acknowledged all the points I've brought up in this thread. He made a feeble attempt to sweeten my current package deal, but I told him throwing more channels in the mix for the next 10 months is not added VALUE - it's a carrot, and there is a BIG DIFFERENCE.

As for the ongoing technical issues, he has agreed to sending out a technician at no cost to review my setup (I can't wait :rolleyes: ), and if he cannot permanently fix my ongoing technical problems, Dish will cancel the contract. I'm OK with this, because here is the expected scenario:
The clown - oops, I mean technician - comes out, checks everything, and says it all meet specs. Fine. The next moment I experience a dropout/reboot/glitch, I'm on the phone to Tim. Maybe he will keep sending folks out to my house until the day my contract is up - fine with me - it will cost me nothing. In fact, I will greatly enjoy burning through Charlie's bonus, because the day my contract is up is the day I drop Dish.

Now I expect the Dish fanbois to point out the problems they've heard about FIOS - fine, I give you permission to gloat if you wish. But my gut instincts tell me that FIOS is the promised land, as Dish continues to compromise it's once significant lead in quality and service.

Bu-Bye ;)

Believe me, FIOS is great, but we don't have it, and I live in Silicon Valley where you would expect FIOS would already be (we are slowly getting U-Verse from AT&T, but that sucks for both TV and internet. I want 50Mbps internet god damn it!).

Until FIOS is in enough major markets, including Silicon Valley (the obvious place it should have been from the beginning, I don't care if it's not the telco here!), this isn't much of an argument.