Curious to see if anyone has experienced this, and if I am missing something . . .

Had my IN76 about a year, and got the "no power" issue. No worries, InFocus took it in, updated the firmware, changed the fuse, sent it back very quickly. All that is great.

Put the ceiling mount back on, rehung, and now the 'image' is smaller, and there is about a 2-3 inch border all around the image. The 2-3 inch border is basically exactly where the 'old' image used to be. Zoom was in same location as well.

I tried changing sources, overscan options, etc. Tried aspect ratios, and everything else I could think of. I changed the blank screen to blue and that still only shows the image inside that new "border" (in other words the blue screen still has that border around it).

I am using some keystoning, and know there was some issues with that earlier, but even turned all that off and seem to be getting the same thing.

I am using both COMPONENT and HDMI input and seems to happen on both.

Any ideas or anyone encountered something similar?

InFOCUS simply suggested a system reset. I have not yet had a chance to try that but hopefully will tonight.

Thanks.
Dan B.

They just messed up your overscan settings...oh you tried that and the blue screen is off as well.

OK they just messed up your lens zoom. The IN76 has a border because it is actually a 768p not 720p panel - you were just masking it before when you had it properly zoomed.

Thanks Kras, but is there a way they could have 'altered' the range of the zoom? I am assuming that is totally mechanical, and not sure they would have done anything to impact that.

I had it on full zoom (if that is the proper term) to make it as big a picture as possible. Now, even on full zoom, it won't go back to as large as it was.

So in other words, since it has come back, I have "lost" some picture size that I cannot get back.

The interesting thing is, the "border" appears to be where the 'full image' used to be . . . does that make sense? I do not have a formal screen up, so there was no screen masking at all hiding the previous border. It really seemed to just goto the edge of the image and stop. Is that possible?

dan b.