Hopefully this has been discussed, but I'm having no success with the search. Harmony 550 locked last night in safe mode, apparently from low batteries. Customer service is closed today, so wondering if any of you guys know a quick fix.

Hopefully this has been discussed, but I'm having no success with the search. Harmony 550 locked last night in safe mode, apparently from low batteries. Customer service is closed today, so wondering if any of you guys know a quick fix.
Did you try this response from the Logitech users' forum? It can't hurt to try since all your settings are stored on the web, not on the remote.

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=3874&p_created=1147706132&p_sid=3LxHONKi&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ 9NCw0JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9wYWdlPTEmcF9 zZWFyY2hfdGV4dD1zYWZlIG1vZGU*&p_li=&p_topview=1

Safe Mode is a diagnostic tool in the Remote used for troubleshooting purposes. If the words "Safe Mode" or "Safe Mode Requested" appear on the remote, complete the following steps:

1. Ensure the Remote is in "Safe Mode Requested" by taking out the batteries, and disconnecting the remote from the USB cable.
2. Hold down the Off button and plug the remote into the USB.
3. Continue holding down the Off button for another 10 seconds. The remote should then display the words "Safe Mode Requested".
4. With the unit in "Safe Mode Requested", re-install the firmware by clicking Support on your home page.
5. Click Firmware in the Downloads section and follow the online instructions to upgrade the firmware.
6. Once the firmware upgrade is complete, click Update My Remote.
7. Insert new batteries into the remote.