Does anyone know when Charter plans on adding more HD channels? I'm moving and have to decide to get Charter or D* tv or dish.

Does anyone know when Charter plans on adding more HD channels? I'm moving and have to decide to get Charter or D* tv or dish.

Get either D* or E*. I'm sure you'll be happy with either. I used to have Charter. Now I have Dish. There is a reason that Charter scored dead last in the Powers survey of Customer Satisfaction. There is the same reason that satellite dishes are sprouting up all over the Glendale CA area. Most of us have had unfortunate experiences with Charter. I could tell you stories.....

Thank you DirecTV and Dish!
Because of your new HD initiatives, I got a note from Charter Cable (in NW Atlanta) that they're adding A&E HD, History HD, FSN South/Sportsouth HD, Golf/Versus HD and TMC HD on October 1st.
They are also adding 3 new SD channels that day: Fine Living, Reelz and Azteca. Charter will add the new Fox Business Channel on October 15th.
Great news!!

Charter has been making strides in West Michigan lately as well. They added Fox Sports Detroit HD about 6 weeks ago, and I got a letter in the mail stating that on September 12th they will be adding MHD, StarzHD, and ESPN2HD. This will bring our total to 17 HD channels.

Also they have made adjustments to their QAM frequency distribution in regards to HD. In my area they have made adjustments that make it so there are no longer 3 HD channels on any QAM frequency. The max is now 2 per QAM, everything was 3 per QAM before that. This equates to a really nice upgrade in our HD PQ, and it is noticeable.

Wouldnt mind hearing from other Charter subs around the country as to what recent and future HD additions they are aware of.

Charter has been making strides in West Michigan lately as well. They added Fox Sports Detroit HD about 6 weeks ago, and I got a letter in the mail stating that on September 12th they will be adding MHD, StarzHD, and ESPN2HD. This will bring our total to 17 HD channels.

Wouldnt mind hearing from other Charter subs around the country as to what recent and future HD additions they are aware of.

Im this close to throwing it out the window. Pretty much all I watch is HD. I can get all my locals OTA in HD. Im waiting for D* to get their lineup finalized before I decide between E* and D*. No reason why I cant jump ship.

I've asked and asked Charter about new HD channels. It seems that atleast in this area, SE Washington state, that they dont have access to national HD channels which other Charter areas have and vice versa. They keep saying they dont have any plans to add more HD. Really frustrating. Our region of Charter has StarzHD and TMC-HD already.

I MIGHT be convinced to stick around if they would add Fox Sports NorthwestHD, ESPN2HD, and FOODHD. All of which E* has right now and D* may or may not carry. Thats whats really killing me that I dont have now.

In a two week span, I left three messages at the corporate offices in St. Louis and was told I would get a call back within 24 hours and not once have I received a call back. grrrrrr.

One last thing, the newest digital addition was last week....Channel One Russia. yikes.

Charter has been making strides in West Michigan lately as well. They added Fox Sports Detroit HD about 6 weeks ago, and I got a letter in the mail stating that on September 12th they will be adding MHD, StarzHD, and ESPN2HD. This will bring our total to 17 HD channels.

Also they have made adjustments to their QAM frequency distribution in regards to HD. In my area they have made adjustments that make it so there are no longer 3 HD channels on any QAM frequency. The max is now 2 per QAM, everything was 3 per QAM before that. This equates to a really nice upgrade in our HD PQ, and it is noticeable.

Wouldnt mind hearing from other Charter subs around the country as to what recent and future HD additions they are aware of.

Here in Rochester Minnesota the total is now 19 HD channels with the recent additions of A&E HD and History Channel HD. A&E HD is disappointing since a lot of the programming isn't HD (re-runs of CSI Miami and Sopranos (edited so who cares) are, but 24 and Crossing Jordan are not). Haven't really checked out much with the History channel but the times I checked the programming wasn't HD so not sure how much of it is. I prefer channels that don't simulcast the SD channel if the programming is not HD, at least channels like Universal HD, Discovery HD, PBS HD, HDnet are HD all the time and of course ESPN and ESPN2 are getting better all the time as most things change over, but its rediculous that an HD channel doesn't show HD presentations of shows that were HD on network television, they shouldnt have launched the channel if they weren't going to at least do that much.

Here in Western NC (Asheville/Buncombe County), we currently have 17 HD Channels. The last additions to HD came last March (ESPN2 HD, Starz HD and MHD) and in May (when ABC was added due to the carriage agreement reached with Charter). Rumors were that Charter was in negotiations with getting FSN South HD and SportsSouth HD added right away in our area being that this was the Braves Regional Coverage Area. In addition, I had asked four months ago about the time frame for adding our local MyTV and CW affiliates in HD (WMYA-HD and WYCW-HD), NGC HD, A&E HD and Versus HD and was told that they were on the list for potential launch, as well. So, it'll be interesting to see how the HD Blitz plays out in the upcoming months...

Charter in CT lineup composes 15 channels if you subscribe to the premium movie channels and the HD lineup for another $7 a month or so. I have the movie channels but do not get UHD, MHD, TNTHD or D-HD.

IMHO, Charter's HD lineup falls way behind the satellite offerings and I decided to switch to E* only to find out that a tree is preventing my installation meaning that my options are Charter or nothing.

Resigning myself to this fate, I am hopeful that U-Verse becomes available in my neck of the woods(although an upgraded U-Verse is really what I want) or Charter gets with the program and decides they would like to stop losing customers to satellite. If anyone has ever seen the comparison chart of how many HD channels are offered by Charter vs. almost anyone else it is very depressing.

Coincidentally, I do remember seeing a Charter commercial advertising a new HD channel coming soon. I don't recall what it was as I don't think I had heard of it before. I'm not sure if it will end up in the "free" tier or pay HD tier. By the way, the "free" HD tier requires either a $12 HD DVR or a +$3 standard HD tuner. Not very "free" is it?

Don't even get me started about how lame the SA8300HD is in comparison to the E* multi-room VIP722 DVR.

Charter in CT lineup composes 15 channels if you subscribe to the premium movie channels and the HD lineup for another $7 a month or so. I have the movie channels but do not get UHD, MHD, TNTHD or D-HD.

??? I do not have the movie channels either but I do get those you mention, as well as a few others.

Coincidentally, I do remember seeing a Charter commercial advertising a new HD channel coming soon. I don't recall what it was as I don't think I had heard of it before. I'm not sure if it will end up in the "free" tier or pay HD tier. By the way, the "free" HD tier requires either a $12 HD DVR or a +$3 standard HD tuner. Not very "free" is it?

??? Again, I have only the HD STB and do not pay for a DVR.

Here in North Texas (Fort Worth proper has had HD for years now - the rest of us...no), we've been waiting for the promised HD rollout. The first step is about to take place: next week, all of the N. Texas Charter markets are going 100% Digital (only true local channels will be left as analog 'lifelines'). This will free up huge swaths of real estate on the system for HD programming (which still has not been formally announced).

Doesn't actually mean we'll get anything more than anyone else...but it would be nice to start off life with a big lineup. (Especially since they waited until seven days before to let us know that the digital switchover was taking place...jerks.)

??? I do not have the movie channels either but I do get those you mention, as well as a few others.

??? Again, I have only the HD STB and do not pay for a DVR.

Are you sure you aren't paying +$3 HD STB and another $7 for the HD Package. The HD Package gives you UHD, MHD, TNTHD or D-HD. I opted not to take the package but since I have an HD DVR I can receive the HD movie channels and HD locals which is fine for me. Since this only costs me $12 for about 10 HD channels, I don't want to pay another $7 for 4 channels, of which I only would watch 3 of them.

Are you sure you aren't paying +$3 HD STB and another $7 for the HD Package. The HD Package gives you UHD, MHD, TNTHD or D-HD. I opted not to take the package but since I have an HD DVR I can receive the HD movie channels and HD locals which is fine for me. Since this only costs me $12 for about 10 HD channels, I don't want to pay another $7 for 4 channels, of which I only would watch 3 of them.I will have to check my bills (they change lately) but I would not be surprised if I am paying $7 for those 4 plus the local PBS, CBS, NBC, Fox, ESPN, ESPN2 and YES. I definitely could live without YES and MHD but not without D-HD.:) I do not subscribe to the movie channels as I prefer discs.

As for your comment about the "free" nature of the basics not really being free since you have to pay for the HD box, I do not see that as unfair since you have to have the box. Such is the nature of the business that they will, of course, charge you more for any "upgraded" hardware.

I just wish they could figure out why I have intermittant brief audio interruptions on the music channels. :(

I recently bought my Mom in Red Wing, MN a nice Vixio 37" LCD HDTV. Unfortunately the Charter there does not offer HD at all. There was no promise of maybe in the future even. They tried to sell me their "nice digital cable offering". I said no thanks.

Rick R

I just wish they could figure out why I have intermittant brief audio interruptions on the music channels. :(

Maybe it's a problem with signal strength. When I finished my basement my contractor wired additional cable outlets but didn't link them up with the incoming line. He said that the cable company had better terminal connectors than he could get and suggested that I have them do it. I called out a tech and he wasn't sure if his were much better but he tipped all the lines and decided that I could probably use a cable amplifier given that I had about 6 lines and a cable modem running off the single inbound line. This amplifier seems to provide considerable signal to all TV's as I don't experience any drop-outs except for the occasional stray black box on an HD channel.

One thing I found odd regarding the music channels is that the Charter DVR can't record them nor can you rewind live TV on them. This wasn't something I had a problem with when I use my Replay TV.

Maybe it's a problem with signal strength. When I finished my basement my contractor wired additional cable outlets but didn't link them up with the incoming line. He said that the cable company had better terminal connectors than he could get and suggested that I have them do it. I called out a tech and he wasn't sure if his were much better but he tipped all the lines and decided that I could probably use a cable amplifier given that I had about 6 lines and a cable modem running off the single inbound line. This amplifier seems to provide considerable signal to all TV's as I don't experience any drop-outs except for the occasional stray black box on an HD channel. Well, my cable connection comes directly through a surge/DC filter to the cable box (and all the HD channels are fine) and the techs (2 so far) have confirmed that the signal level is strong and clean. I suspect it has something to do with the music channel transmission itself and not anything in the house. I had a similar experience with DMX from Charter a few hears back and it took a call to the FCC to get them to believe me and fix it!

I've got Dish for HD and love it, but I was at a friends house yesterday for the Packer game (4-0 :p) and she has Charter HD with a 32" Magnavox HDTV and the pic. quality was poor at best for HD.

Is Charter just sucky with HD? Should she be getting 'clear' PQ with charter? Is was a local channel broadcasting in HD, so don't know if that was the problem.

Just want to make sure she is getting the best pic she can with what she has.

I had Charter HD in the Outer Banks, North Carolina when I lived there for a year on a job. They just launched there Sept 06'. The guy who brought the box out said that they were way behind the curve on HD.

However, I couldn't really complain on pq. It looked HD 'enough' for me. My issue with Charter was limited HD channels for what you pay and no DVR box nor HDMI.

:confused:

I've got Dish for HD and love it, but I was at a friends house yesterday for the Packer game (4-0 :p) and she has Charter HD with a 32" Magnavox HDTV and the pic. quality was poor at best for HD.

Is Charter just sucky with HD? Should she be getting 'clear' PQ with charter? Is was a local channel broadcasting in HD, so don't know if that was the problem.

Just want to make sure she is getting the best pic she can with what she has.Cannot say what you are seeing but I am very happy with the picture quality I am getting from Charter HD. Is it possible she was using the composite or s-video cable between the STB and the TV?

Topics merged.

I've got Dish for HD and love it, but I was at a friends house yesterday for the Packer game (4-0 :p) and she has Charter HD with a 32" Magnavox HDTV and the pic. quality was poor at best for HD.

Is Charter just sucky with HD? Should she be getting 'clear' PQ with charter? Is was a local channel broadcasting in HD, so don't know if that was the problem.

Just want to make sure she is getting the best pic she can with what she has.

There are a lot of reasons why it could be bad, might be charter, might be the local station, but I will say this, games from the Metrodome do not look as good as other games on Fox here (have Charter HD service in Rochester Minnesota). I think its either the lighting or maybe the infrastructure they have to tap into in the dome that is not up to date. All I know is when the rare game is shown at Lambeau and other venues it looks a lot better, might be because its outside, but it definitely looks better.

Cannot say what you are seeing but I am very happy with the picture quality I am getting from Charter HD. Is it possible she was using the composite or s-video cable between the STB and the TV?

She is running componet cables now, going to pick her up a HDMI. Although, I ran component cable with Dish and the pic was only slightly better with the HDMI, so don't think the type of cable to the TV is the problem.

I think the game was on Fox so that may have been the reason for the poor quality. Didn't check any of the other HD channels, but will next time i'm there. Also going to get her TV's model # and do some research on that as well.

I have charter and dish in the Richlands n.c. area, I signed up for charter when they launched it here to get my locals in HD instead of ota. And after comparing the 2 I actually lowered some of my Dish offerings such as the premiums cause the charter premiums looked better less artifacting. Just recently with Dish adding more HD I lowered my charter just to the locals hd. But overall for HD quality charter is pretty good if not excellent. If charter would offer DVR I would be in a definite bind whether to chose to drop dish or not. I haven't made the jump to HDDVR with dish yet and it seems charter has no plans for DVR service in this area so I may be upgrading with dish instead of dropping plus theres alot more HD coming aswell for Dish:)

I just got a HDTV and I am on regular cable package. Will charter off free HD turner to get local HD channels without signing up for HD package?

I just got a HDTV and I am on regular cable package. Will charter off free HD turner to get local HD channels without signing up for HD package?

I seriously doubt Charter gives anyone a box for free for any reason, but if your TV has a QAM tuner it will pick up the local HD channels since those are not scrambled.

I seriously doubt Charter gives anyone a box for free for any reason, but if your TV has a QAM tuner it will pick up the local HD channels since those are not scrambled.

My TV has QAM Turner and I will go home to disconnect my cable box to see if I can get the local HDTV.

My TV has QAM Turner and I will go home to disconnect my cable box to see if I can get the local HDTV.

I get all local HD signals by directly plugging the cable into my TV and did channel search. My cable box is blocking the signals. I will try to get a splitter, split the line into 2 and connect both tv and cable box and use video/audio out to connect to my TV from the box.

I get all local HD signals by directly plugging the cable into my TV and did channel search. My cable box is blocking the signals. I will try to get a splitter, split the line into 2 and connect both tv and cable box and use video/audio out to connect to my TV from the box.

I may be reading too much into this, but this reads like you were taking the coax from the wall, passing it into the Charter box, then taking another piece of coax and running that from the box into your TV to feed it a video and audio signal. If so, you definitely should make the change you're describing - run audio/video cables from the cable box to the TV's inputs, and use those to get the signal from the box.

If your TV has HDMI inputs and the Charter box has HDMI output, you might use that, as it's a single-cable solution. Otherwise, you'd want to use component video (three cables) for the video, and the best audio input your TV or audio setup will allow (digital out from the box would be best, analog is the next choice).

I am taking the coax cable from the wall and split it into 2 (via a splitter). One go straight to my TV, the other go to my cable box. My TV has QAM turner and picks up most of the channels including local HD. I use RCA composite video/audio to connect the cable box to my TV (some channels didn't get pick up from my TV). I didn't sign up Charter HD package nor have a HD receiver there no HDMI or Component. It has been working nicely so far.

Charter To Double HD Lineup In 2008

Expects to Boost High-Definition Channel Count To Exceed 40 Across Footprint Via Switched Digital Video

By Todd Spangler -- Multichannel News, 11/21/2007 7:49:00 AM

Charter Communications expects to roughly double its high-definition channel lineup in 2008 from the low 20s today to more than 40 across its entire footprint, using switched digital video and other techniques, according to Doug Ike, vice president advanced video engineering and applications.

New HD channels “will be added market by market, as capacity and bandwidth permits,” Ike said. “We’ll stay competitive with our peers.”

As with the rest of the cable industry, Charter is trying to rapidly expand high-definition programming to blunt the threat posed by DirecTV – which is targeting 100 HD channels this year – and Verizon, which has a goal of delivering 150 next year.

Charter has initiated a trial phase with BigBand Networks’ switched digital video platform in the northern part of its Los Angeles system, serving areas that include Malibu, Burbank and Glendale, Calif. Ike said the deployment is expected to be fully operational in the first quarter of 2008, with SDV to come online in additional Charter markets in the next two years.

“We expect to be very aggressive in deploying switched digital video in 2008 and 2009,” he said.

Ike said the operator primarily is using SDV to free up more bandwidth for HD, along with other techniques such as rate shaping and retiring analog channels.

Today, Charter offers fewer than 25 HD channels in its various markets. In Burbank, for example, the operator carries 21 HD channels, including seven local stations and premium channels HBO, Showtime, Starz and Cinemax.

Switched digital video allows cable operators to deliver more programming in the same amount of bandwidth, by delivering linear TV channels only when requested by subscribers.

Ike said the L.A. trial will start with eight quadrature amplitude modulation (QAM) channels for SDV. “Clearly we’ll be looking to see if that’s the optimal size,” he said. The goal is to grow the switched tier and approach a 2-to-1 oversubscription ratio, Ike said, meaning as many as 160 channels would be switched across eight QAMs. That would make available eight QAMs for new HD programming or other services.

Using switched digital video, Ike noted, “at some point, you get to infinite channel capacity” because as more programming is added the likelihood decreases that any single channel will be being watched at a given time.

Charter’s L.A. system, which serves a total of about 420,000 subscribers, uses Scientific Atlanta video headends, digital set-tops and the SARA interactive programming guide.

http://www.multichannel.com/article/CA6504664.html

Charter Doubles Down On HD In Louisiana

Post-Katrina Rebuild Expands Bandwidth, Making 44 HD Channels Available

By Todd Spangler -- Multichannel News, 12/6/2007 1:45:00 PM

Charter Communications said it will expand its high-definition TV lineup to up to 44 channels in its Louisiana systems, more than doubling the number of available HD channels.

In the six Louisiana parishes where it offers service, Charter will be adding the new HDTV channels “over the next eight weeks or so,” said spokeswoman Anita Lamont, noting that channel lineups will vary among systems.

After Hurricane Katrina struck the southeast in 2005, Charter rebuilt its Louisiana cable plant to operate at 860 Megahertz. That, along with various bandwidth-management techniques, made space available for the additional HD channels, Lamont said.

The new channels include Discovery HD, Animal Planet HD, TLC HD, The Science Channel HD, A&E HD, History HD, Smithsonian HD, Golf/Versus HD, Wealth TV HD, AMC HD, IFC HD, We HD, Fuse HD, HGTV HD and Food Network HD.

In addition, the Louisiana systems are adding several premium high-definition channels, including Showtime 2 HD, Starz Edge HD, Starz Comedy HD and Starz Kids & Family HD.

Charter has a corporate goal of doubling its linear HD lineups by the end of 2008, from the low 20s to more than 40 in each market. The operator will use various bandwidth-saving technologies, including switched digital video. Charter’s Los Angeles system recently initiated an SDV trial.

In addition, Charter plans to expand its HD video-on-demand services, with the goal of providing more than 100 HD “programming options,” including VOD, in nearly all its markets by year-end.

http://www.multichannel.com/article/CA6510479.html

I have 42 HD channels at this time in Madisonville, LA.

As a Charter customer, I am extremely excited to hear they are actually doing something to give us more HD. This is definitely a step in the opposite direction that they've been going the last few years. I am starting to see the difference in the On Demand library... new HD shows and networks are rapidly popping up all the time (as opposed to ZERO HD a few months ago). Unfortunately, as history goes to show, my market seems to be on the tail-end of importance so we'll probably be the last to get the upgrade.

Does anyone else in West Michigan have an issue with bars running through their screen? I was just given a Motorola DCH6200 and the bars are noticeable when the cables are connection and not showing a picture as well as with a picture. I know it isn't an issue with the TV as the Xbox 360 does not show the bars and it is also hooked up through component.

Just my 2 cents. Charter in Mankato here. 20 HD Channels. I have been considering switching to D* but the quality of the HD and the the multi-room DVR with Charter makes it hard to take the plunge. I haven't had a problem with signal or anything with Charter in a very long time and with the talk of changes coming that will add many more HD channels, i'm leaning toward staying put.

Does anyone know if we will ever get ABC HD on Charter in CT ?? Now that Lost has returned - I cant stand watching it on SD.

Help....!!! Oh - btw - I cant get sat - as there are too many trees that block service !!

Anyone who has Charter please call and put in a request for Sci-Fi HD!

Anyone who has Charter please call and put in a request for Sci-Fi HD!

They apparently have existing deals for adding more HD with other providers. Looking at Charter's Louisiana Systems which were rebuilt after Katrina hit, here's what been added there (count into the 40's wrt HD) with a few others at the end that they've apparently secured carriage deals for:

Discovery HD
Animal Planet HD
TLC HD
The Science Channel HD
Smithsonian HD
Wealth TV HD (not just On Demand)
AMC HD
IFC HD
We HD
Fuse HD
HGTV HD
Food Network HD
Showtime 2 HD
Starz Edge HD
Starz Comedy HD
Starz Kids & Family HD

The Weather Channel HD
Mojo HD
Fox Business HD

MTV HD
SportSouth HD
Fox Sports Net South HD

I'd like to see Sci-Fi HD added so that I can watch LOST in HD later this year, as well (local ABC station's HD Feed got added here right before Season 3's Finale). Maybe get the other NBCU Properties into the fold (i.e. USA HD, Bravo HD, CNBC HD+, etc.)? I guess we'll have to "wait and see" or go D*.

I am in Rochester, MN and dieing for: CNNHD, Animal Planet HD, TLC HD, The Science Channel HD, Smithsonian HD, We HD, HGTV HD and Food Network HD.
The first 3 mostly would be great!! Does anybody yet have CNNHD on Charter in other markets???

Charter to add 8 new HD channels in May

St. Louis Business Journal

Charter Communications Inc. said Tuesday it plans to add eight new channels in high definition (HD) on May 15 in the St. Louis market.

The eight new HD channels -- AMC-HD, CNN-HD, The Learning Channel-HD, Animal Planet-HD, The Science Channel-HD, Smithsonian Channel-HD, TBS-HD and the premium channel The Movie Channel-HD -- were picked in a recent survey Charter conducted of its customers.

Spokeswoman Anita Lamont said the cable provider had thousands of requests to add more HD channels so the company polled a a random segment of its customers and those eight channels were the most requested.

St. Louis-based Charter Communications Inc. (Nasdaq: CHTR) is the nation's third-largest cable television provider, and also provides digital video programming and high-speed Internet access.

http://www.bizjournals.com/stlouis/stories/2008/04/14/daily37.html

According to the flier mailed to its customers this week, Charter will be adding the following 5 New HD Channels on Wednesday, August 13th:

712 - The Weather Channel HD
713 - Discovery HD
714 - TLC HD
715 - Animal Planet HD
716 - TBS HD

In order to accommodate the upcoming HD additions, CSPAN2 will move from ch. 22 to ch. 92 and Inspirational Networks will move to ch. 18 to ch. 152, both becoming 'Basic Service Digital Only' (a.k.a. need Set-Top Box from Charter in order to view).

Topic title edited.

Charter to carry Big Ten Network.

http://www.madison.com/tct/mad/breaking_news/302251

Press Release

Joint Statement from Charter Communications and Big Ten Network

ST. LOUIS & CHICAGO--(BUSINESS WIRE)--Aug. 27, 2008--Charter Communications, Inc. (NASDAQ:CHTR) and the Big Ten Network have reached an agreement-in-principle on terms of a multi-year distribution agreement in which Charter will carry the Big Ten Network and related programming throughout the Big Ten territory, including its systems in Wisconsin, Michigan, Minnesota, Ohio and Northern Illinois. Big Ten Network and Charter are currently working together in an attempt to ensure that the majority of these same systems can launch the network on its expanded basic level of service in time for Saturday's Big Ten college football openers.

For more information, or to order Charter Cable, call Charter at 1-888-GET-CHARTER (1-888-438-2427).

About Charter Communications

Charter Communications, Inc. is a leading broadband communications company and the third-largest publicly traded cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter Digital Cable(R) video entertainment programming, Charter High-Speed(R) Internet access, and Charter Telephone(R). Charter Business(TM) similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, video and music entertainment services, and business telephone. Charter's advertising sales and production services are sold under the Charter Media(R) brand. More information about Charter can be found at www.charter.com.

About the Big Ten Network

The Big Ten Network is dedicated to covering the Big Ten Conference and its 11 member institutions. The Big Ten Network provides unprecedented access to an extensive schedule of conference sports events and shows; original programs in academics, the arts and sciences; campus activities; and associated personalities. Sports programming includes live coverage of more major men's and women's events than ever before, along with news, highlights and analysis, all complemented by hours of university-produced campus programming. The network is available to all cable and satellite carriers and television distributors nationwide, with most programs offered in stunning high-definition television (HDTV). The Big Ten Network is a joint venture between subsidiaries of the Big Ten Conference and Fox Cable Networks.

CONTACT: Charter Communications
Anita Lamont, 314-543-2215
or
Big Ten Network
Elizabeth Conlisk, 312-665-0726

SOURCE: Charter Communications, Inc.

http://phx.corporate-ir.net/phoenix.zhtml?c=112298&p=irol-newsArticle&ID=1191080&highlight=

We now have the Big Ten Network in HD here in Michigan.

We now have the Big Ten Network in HD here in Michigan.

Channel #?

Have Charter in an attempt to avoid the compression of the satellite services. Subjectively, it looks good. For how long it lasts...

Do wish it had Sci-Fi HD...

big ten SD channel live in Mankato MN. Channel number 29. HD channel placeholder is there but not live at the moment, channel number 768

Channel #?
767. SD on 45. This is from Charter in Fenton, which I believe is based out of Bay City.

Charter to shift PEG channels, add TBS and Animal Planet in HD

Kristin Czubkowski — 8/29/2008 6:39 pm

Local public, education and government channels have gotten a reprieve of sorts from Charter Communications, which announced Friday afternoon that it would not yet be moving those channels off its analog service.

According to Tim Vowell of Charter, local PEG channels such as the Madison City Channel will be moved in the coming weeks to channels 95 through 99 on Charter's basic analog service. They also will be a part of its new digital Public Affairs Neighborhood on channels 979 through 998.

In July, Charter announced that the channels would only be offered on a digital tier, although basic and expanded analog cable subscribers could access the channels with a recently purchased television that has a QAM tuner or with the rental of Charter's digital equipment. Complaints about the cost of renting the equipment, however, prompted Charter to maintain the PEG channels on analog television.

Vowell said the move up the analog dial would help preserve enough bandwidth for Charter to follow through on its plan to add high-definition channels such as Animal Planet and TBS -- which will air portions of the Major League Baseball playoffs. Digital channels generally use significantly less bandwidth than analog channels.

"I'm happy that we have found a way to leave the access channels, at least at this time, at an analog format and still accomplish the high-definition launches, which is what our customers are really telling us in a big way that they want," he said. "We've listened to the customers' concerns and feedback, and we've gone through a pretty rigorous re-analysis in order to address that, and we found a way and we're happy about that."

Brad Clark, station manager of the Madison City Channel, called the announcement a "step in the right direction" for Charter. But he expressed concerns that the PEG channels may have to relocate twice if Charter chooses to drop them from the analog lineup in the future, which would pose marketing issues for the channels.

"What I want to be clear about is that they're going to continue to offer us on analog until such time, whenever this happens, that they move their entire service over to digital, which includes the local network affiliate channels," he said.

Clark also expressed concern that Charter was moving the PEG channels not necessarily for more bandwidth, but because Channel 12 -- the current location of Madison City Channel -- is "a more valuable piece of real estate" on the spectrum.

Vowell said there are no current plans to move the PEG channels further, but that they would be monitoring bandwidth needs in the future.

The Public Affairs Neighborhood from channels 979 through 998 will be available beginning Sept. 9, while the move of PEG channels to channels 95 through 99 will take place Sept. 30.

The HD channels will launch in early October.

TBS is scheduled to begin its coverage of the baseball playoffs with coverage of all four Division Series starting Sept. 30, and then will televise the American League Championship Series. Fox will televise the National League Championship Series and World Series.

http://www.madison.com/tct/news/stories/302761

Today, Charter added Food Network HD and HGTV HD to its systems on the Greenville, SC/Spartanburg, SC and Asheville, NC systems.

Multichannel News has an article that has a Q&A with Charter's CTO. In the Q&A the CTO answers questions regarding the addition of more HD and the plans for SDV: http://www.multichannel.com/article/CA6600464.html (http://www.multichannel.com/article/CA6600464.html) .

In what might begin a trend for their company, Charter Cable is selling cable franchises in NE Minnesota to Midco, affecting about 14,000 Customers: http://www.timberjay.com/current.php?article=4788

I wonder how this will impact the HD offerings on these systems.

Why doesn't Charter ever announce any new carriage agreements with HD?

Title pretty much says it all. Food Network HD and HGTV HD coming to Charter "Basic HD" in Rockwall, TX Dec 9th; HGTV on Chan 754 Food Network HD on Chan 755.

Title pretty much says it all. Food Network HD and HGTV HD coming to Charter "Basic HD" in Rockwall, TX Dec 9th; HGTV on Chan 754 Food Network HD on Chan 755.

Surprisingly enough (and yes, I'm being sarcastic), these channels aren't yet active tonight -- at least for me. I am getting the "NOT AUTHORIZED" banner on both channels. At least they are slotted in the receiver, though.

I would call in to Charter support, but I have a suspicion that would be more trouble than it's worth. :cool:

FX HD (732), NGC HD (733) and MLB (in SD on 345) are up and running as of 6 a.m. on the Asheville, NC System. These are supposed to be added in Upstate SC, as well. :D

Surprisingly enough (and yes, I'm being sarcastic), these channels aren't yet active tonight -- at least for me. I am getting the "NOT AUTHORIZED" banner on both channels. At least they are slotted in the receiver, though.

I would call in to Charter support, but I have a suspicion that would be more trouble than it's worth. :cool:

It took a call to support to have them send a reset to my box to get the NOT AUTHORIZED message resolved. (Was told to leave the box ON for this reset) It seemed to hork up TBS HD though (the first channel after the two new ones on our system) That was a few days ago, I haven't fired up the DVR since then.

FX HD (732), NGC HD (733) and MLB (in SD on 345) are up and running as of 6 a.m. on the Asheville, NC System. These are supposed to be added in Upstate SC, as well. :D

I wish we'd gotten FX HD here. Ah, well, perhaps next year...

Had a message on my DVR a few nights ago that we were getting three new HD channels here in Rockwall, TX. They are USA HD, National Geographic HD, Science Channel HD, and a local KDFI (Chan 27) which is a "MyNetworkTV" affiliate. The channels were promised for Thursday the 15th (tonight), and sure enough, there they were. I was kind of hoping for CNN HD or Bravo HD, but still I'm happy with the addition of new HD channels.

Almost forgot -- we also had WFAA-HD (the ABC affiliate) added a few weeks back. They are Belo owned, and had been missing from the Charter HD lineup for quite a while.

New Charter channels in Fort Worth
758 National Geographic HD Exp Basic (HD Only)
760 CNN HD Exp Basic (HD Only)
761 USA HD Exp Basic (HD Only)
762 Bravo HD Exp Basic (HD Only)
764 The Science Channel HD Digital View Plus (HD Only)
779 Speed HD Exp Basic (HD Only)
786 KDFI-DT - MyTV Basic (HD Only)
788 WFAA-DT - ABC Basic (HD Only)
797 Sci Fi HD Exp Basic (HD Only)
798 fx HD (East) Exp Basic (HD Only)

Speed HD and Bravo HD are new additions to Charter nation.

WFN and WFN HD also have carriage pacts with Dish Network, Verizon FiOs and Charter Communications.

http://www.multichannel.com/article/162493-GVTC_Goes_Fishing_With_HD_Service.php

Anyone hear anything about any new HD channels coming from Charter ?

No Charter news from anyone ?

No Charter news from anyone ?

How do you lose $7 billion?
by The Associated Press
Wednesday January 28, 2009, 1:56 PM

That's a question for Microsoft Corp. co-founder Paul Allen, who has seen his massive investment in cable TV operator Charter Communications Inc. all but vanish.

Charter was Allen's biggest investment after he left Microsoft in 1983. He is Charter's chairman and holds a 51 percent stake in the company, which is the nation's fourth-largest cable operator, with 5.5 million customers in 27 states, including Oregon.

But the stock is now 8 cents per share, down from an all-time high of $27.75 reached a few days after its initial public offering in 1999. The St. Louis-based cable company is facing bankruptcy, analysts said.

Allen wouldn't comment, and neither would Charter, other than a statement from Chief Executive Neil Smit, who said the company is continuing to negotiate with its bondholders. Analysts said Charter is likely to try rolling over its debt into new loans payable later, or swapping its debt for equity in the company.

Charter has been skirting insolvency for years, but this time it faces a brutal combination of tight credit and billions of debt coming due.

The company missed a debt payment this month, and about $1.9 billion of debt comes due next year. Overall, more than half of Charter's $21 billion in total borrowings will mature by 2013.

Tuna Amobi, an analyst with Standard & Poor's, doesn't think it likely that Allen will pump in more money. And selling off assets would be tough, because Charter is unlikely to get a good price in this down market. Charter itself acknowledged in a Securities and Exchange Commission filing that if it can't refinance its debt, it could be forced to seek bankruptcy protection.

Allen, 56, who started Microsoft with Bill Gates in 1975, once ranked as the world's third-richest person, with a $30 billion fortune in 1999, according to Forbes magazine. But he has had a mixed record as an investor, which is reflected in his decline on the Forbes rich list. Last year Allen was No. 41, with an estimated $16 billion in holdings.

Allen has plowed his money into such diverse targets as DreamWorks SKG, The Portland Trail Blazers, the Seattle Seahawks and the Science Fiction Museum and Hall of Fame. He had success with USA Networks and CNET, and failures with Priceline, Egghead.com and online retailer Value America. But Charter may be his biggest disappointment.

Allen's vision for his cable holdings began with high hopes. In the spring of 1998, he bought Marcus Cable Co. for $2.8 billion, and a month later he paid $4.5 billion for Charter, which would eventually acquire Marcus.

At the time, he said: "For over 20 years, I have been talking about and investing in the 'wired world,' a connected future marked by the merger of high-bandwidth data channels, the power of the personal computer, and the availability of compelling content."

"I will finally have some wires for my wired world," he later added.

But Charter has never made a profit since at least 1999, when it went public. Its earnings were wiped out by large interest payments on the debts it incurred largely in the acquisitions it used to expand.

Some of Allen's dreams for the cable business were shared by Gates. Microsoft invested $1 billion in Comcast Corp. in 1997, which went on to become the nation's biggest cable company. Five years later, Microsoft got even more Comcast stock in exchange for its $5 billion stake in AT&T Broadband, which Comcast bought.

But cable seems to have lost its allure for Gates - Microsoft recently liquidated all of its shares in Comcast. Now it might well be the same for Allen.

- The Associated Press



http://www.oregonlive.com/business/index.ssf/2009/01/how_do_you_lose_7_billion.html

Over the last couple of days, my On Demand service for my Moxi box has slowly disappeared. I still have it on all of my digital boxes, but with the Moxi, it's gone, only the tab is there. Any ideas on how to fix this other than contacting tech support?

I look for Charter to make some great strides in adding more HD channels this year.

yes I agree I look for that too

I wish I could get satellite. Waiting for Charter to add HD channels is like waiting for the government to balance the budget!

I look for Charter to make some great strides in adding more HD channels this year.
yes I agree I look for that too

Talk to yourself much?:)

They've added a bunch of HD in central Vt this past year. Of course before that they didn't have any so it's all an improvment.:D Now they're actually giving Dish Network a little competition. I say "little" because Charter's HD-DVR is the absolute pits compared to Dish's 622. It's really the only thing keeping me from going exclusively Charter, as even though they don't have as many HD channels as Dish, they have more of the ones I like and their PQ is actually better - at least at my house.

Charter I'm still waiting.................

Charter I'm still waiting.................

I'm with you man...welcome to the club!

Here in Northern NV Charter customer service is as bad as it can get. I have a basic cable feed (get local HD channels via QAM) and subscribe to Charter's fastest broadband (advertised as 16megs but tests out between 12-14megs). I hope and pray that I never have a problem with my Charter service b/c getting it fixed is the most frustrating customer service experience I ever deal with. It doesn't matter if I use the phone, email, chat...Charter service is the most painful experience. Once I can get a tech guy or crew out to my location, then those guy's are usually great to deal with and things get done and fixed...but it's getting that far initially that is almost impossible. I also hope and pray that D* stays solvent not bankrupt. D* is the best value for my entertainment dollar. I've had problems with D* equipment/service too over the years but when I call D* things get answered quickly and fixed the same way.

I bought our first flat panel yesterday, I called Charter CS to request a digital box.
...<Side note, why in the hell do we need to go back to 1980's technology? Like it was when we first got cable, I have a nice flat screen on the wall, and now I need to put this stupid box somewhere> Rant OFF...
They wanted to charge me $30.00 to hook it up, I told the CSR that was a deal breaker, he said "Due to the complexity of HDTV, a technician is required to make the connections."
I said never mind, he changed his tune, any way, I went to the walk up, picked up the box, and I am disappointed in the line up. I am contemplating returning it, I have 30 days to make up my mind.

There were four people returning their HD boxes standing in line with me.

I get quite a few QAM channels, I might leave it at that.

I bought our first flat panel yesterday, I called Charter CS to request a digital box.
...<Side note, why in the hell do we need to go back to 1980's technology? Like it was when we first got cable, I have a nice flat screen on the wall, and now I need to put this stupid box somewhere> Rant OFF...
They wanted to charge me $30.00 to hook it up, I told the CSR that was a deal breaker, he said "Due to the complexity of HDTV, a technician is required to make the connections."
I said never mind, he changed his tune, any way, I went to the walk up, picked up the box, and I am disappointed in the line up. I am contemplating returning it, I have 30 days to make up my mind.

There were four people returning their HD boxes standing in line with me.

I get quite a few QAM channels, I might leave it at that.

I had the same experience about a year ago. I got a box from my local Charter office. Not only was the HD channel lineup more than pathetic, the box made the standard channels look like absolute crap. I brought the box back a couple of days later.

I am now a Uverse user.

I guess it doesn't matter Charter filed chapter 11 this week.
I wonder who will pick up the pieces?

I hope a REAL cable company...

I guess it doesn't matter Charter filed chapter 11 this week.
I wonder who will pick up the pieces?

I hope a REAL cable company...

Chapter 11 only means that they've hit the skids and need to re-organize their business and try to become profitable again. Management continues doing its thing but any business decisions require Court approval.

Chapter 7 means they close the doors and stops all operations.

I think Charter has done a Ch 11 filing before.

-t

That's too bad, I was hoping for the best.....

That's too bad, I was hoping for the best.....

FLAME ON:
The best thing they and the whole industry could do, is to listen to what their customer's want. Getting only what they want to purchase, not what is forced down the customer's throats! I hate having to pay for channels I do not want and have no desire to watch. I don't need cartoon channels (kids are grown), or golf channels (not my sport), or religious channels (that's what church is for) , or Spanish channels (I don't speak the language) , or etc. etc.

If you want them, that's fine. And these days with addressable cable boxes, there is no reason why I shouldn't be able to pick and choose.
FLAME OFF:

Charter could lead the industry and do this but ... don't hold your breath.

-t

In Minnesota Charter just today added Fx HD, SciFi HD, USA HD, and MLB Network HD

In Minnesota Charter just today added Fx HD, SciFi HD, USA HD, and MLB Network HD

Good news for the rest of us in Charter Land. We already have FX HD, but the latter 3 are eagerly wanted from this customer.

The problem is that Charter (or, more accurately, the regional Charter organizations) don't always roll out HD channels across-the-board in a given market. Here in the Dallas-Fort Worth market, Charter subscribers in Fort Worth proper have had something like 6 new HD channels, including SciFi HD and USA HD, since January. Up here in Denton (still in the D-FW service area), they won't make any commitment to when we'll get any of those channels, or any new channels at all.

Anything new in Charterland ?

The Atlanta area just got MLB HD and that's the only addition this year. Still waiting for CNN-HD, USA-HD, Sci-Fi HD, FX-HD, Fox News-HD, Speed-HD and two local stations that we still don't get in HD!

The Atlanta area just got MLB HD and that's the only addition this year. Still waiting for CNN-HD, USA-HD, Sci-Fi HD, FX-HD, Fox News-HD, Speed-HD and two local stations that we still don't get in HD!

A glimmer of hope, we got local MyNetworkTV affiliate's HD added by Charter last week. I hope the other two local stations come online for you soon!

Thanks for the info. The My Network affiliate is one of the two we're missing!

FYI - in Minnesota Charter added the local CW affiliate in HD this past week.

Charter added the local CW affiliate, WYCW-HD, here on Friday. All of the network-affiliated locals in Greenville-Spartanburg-Anderson, SD/Asheville, NC are in HD here now. Now, if we can get the two remaining news outlets holding out on Local News in HD to give in, we'd be in really good shape in this DMA.

so Popweaver - you really don't have USA HD or SciFi HD yet ?

so Popweaver - you really don't have USA HD or SciFi HD yet ?We really don't.

so Popweaver - you really don't have USA HD or SciFi HD yet ?

We really don't.

Here in Madison WI we don't have USA HD or SciFi HD either. It's a little encouraging that Minnesota got those not too long ago.

My TiVo is the only thing allowing me to tolerate Charter's anemic HD offerings.

My Tivo told me Monday that Charter was adding an HD channel (hold on for the big news...) QVC-HD!!! (Whoopee). However, it still wasn't available this morning. Come on Charter, get off your bankrupt butts and add some real HD channels!

so Popweaver - you really don't have USA HD or SciFi HD yet ?

We really don't.

Yep, what Adam Tyner said. I'd be a very happy camper if we got both of them via Charter.

So QVC-HD is turned on today -- and it's 480i????? What the *****? What's the purpose of that? And we don't have USA or Sci-Fi in HD either. What a joke!

QVC pays for distribution. It costs Charter nothing to carry QVC unlike Sci Fi and USA.

Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking AVS Forum for some time. We want to maintain consistency on this site, so we are offering a single point of contact.

WE ARE NOT GOING TO LEAVE YOU HANGING. We’re here to listen, we’re ready to help when needed, and we’re here to support the Charter Bundle! (Charter’s video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at Umatter2Charter_AVS@chartercom.com if you are experiencing service issues or have questions.

It's nice to meet everyone!

Glad you're here! how about some more HD programming for Reno, NV ?

Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking AVS Forum for some time. We want to maintain consistency on this site, so we are offering a single point of contact.

WE ARE NOT GOING TO LEAVE YOU HANGING. We’re here to listen, we’re ready to help when needed, and we’re here to support the Charter Bundle! (Charter’s video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at UmatterCharter_AVS@chartercom.com if you are experiencing service issues or have questions.

It's nice to meet everyone!
Email address does not work.

Email address does not work.

Umatter2Charter_AVS@chartercom.com

Jweek,

I'll check our future HD launch dates first thing in the morning.

Being a Cablevision customer who had a contact on Yahoo Group, I can tell you having a direct contact for you comm wows is invaluable!

I had an issue with switch video for weeks after they rolled it out.
My contact fixed it in two days.

Welcome to AVS Charter dude!

Umatter2Charter_AVS@chartercom.comSent a PM, instead.

Glad you're here! how about some more HD programming for Reno, NV ?

You have a PM!

So since Comcast has signed up the NFL Network and NBA TV to new deals at reduced prices is Charter working on any deals with these two channels ?

Jweek,

I'll check our future HD launch dates first thing in the morning.

George, what have ye for the Southeast- namely Greenville, SC market in the pipe?

Topics merged.

Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. Even though we haven't been responding we have been tracking AVS Forum for some time. We want to maintain consistency on this site, so we are offering a single point of contact.

WE ARE NOT GOING TO LEAVE YOU HANGING. We’re here to listen, we’re ready to help when needed, and we’re here to support the Charter Bundle! (Charter’s video, Internet and Phone services). I will be on here nearly every day, and if I can't fix it myself I will get you whatever help you need. Feel free to contact me through a PM or email me at Umatter2Charter_AVS@chartercom.com if you are experiencing service issues or have questions.

It's nice to meet everyone!Welcome to AVS.

I've merged your new topic into the main Charter topic. We look forward to your participation.

So since Comcast has signed up the NFL Network and NBA TV to new deals at reduced prices is Charter working on any deals with these two channels ?

George, what have ye for the Southeast- namely Greenville, SC market in the pipe?

Working on both of your requests now...


George

LilGator,

You have a PM.

Woohoo! Umatter2Charter has taken over another domain (besides Twitter)! Welcome to AVSForum.com!

Umatter2Charter

IMHO, if Charter has the desire to rise above their competitors, it should stop cramming 3 or more HD channels onto 1 carrier. This markedly reduces the picture quality. Regardless of what snake oil the equipment manufacturers are passing around, compressing more than 2 HD channels onto one 6Mhz carrier is NOT transparent to the viewer.

Adding more HD channels without addressing the lack of carriers available on the system only makes things worse. Charter analog systems need to resolve the current problem by either dropping analog channels or expanding their system to provide the capacity for 1 carrier per 2 HD channels. And then only add HD channels if and when additional carriers are available.

Granted, many viewers, with inferior displays and/or a lack of knowledge don't realize their HD PQ as been compromised. Here at AVSForum, this is NOT the case, most of us can see it.

BTW, I am a subscriber on the Hammond, LA. system.

Anything coming soon for the Dexter/Whitmore Lake area (48130)?

How about new HD for the Tri-Cities area of Tennessee? Kingsport, etc...

Sorry for the lack of activity today everyone. We've been busy addressing DTV questions all day.

forumreader - The marketing director that can addrsss your questions is out of the office until Monday. I should have some up to date info then.

raouliii - The Hammond engineering supervisor is currently in the field and will be addressing your questions shortly.

redwings1914 and tommyp007 you have pm's

Umatter2Charter

IMHO, if Charter has the desire to rise above their competitors, it should stop cramming 3 or more HD channels onto 1 carrier. This markedly reduces the picture quality. Regardless of what snake oil the equipment manufacturers are passing around, compressing more than 2 HD channels onto one 6Mhz carrier is NOT transparent to the viewer.

Adding more HD channels without addressing the lack of carriers available on the system only makes things worse. Charter analog systems need to resolve the current problem by either dropping analog channels or expanding their system to provide the capacity for 1 carrier per 2 HD channels. And then only add HD channels if and when additional carriers are available.

Granted, many viewers, with inferior displays and/or a lack of knowledge don't realize their HD PQ as been compromised. Here at AVSForum, this is NOT the case, most of us can see it.

BTW, I am a subscriber on the Hammond, LA. system.

Per our Hammond Engineering supervisor we currently only have 2 HD channels per 6Mhz carrier. If you are seeing degraded picture quality please pm me your account information and we'll check it out.


George

Per our Hammond Engineering supervisor we currently only have 2 HD channels per 6Mhz carrier. If you are seeing degraded picture quality please pm me your account information and we'll check it out.

GeorgeThanks for the quick response. It is refreshing to say the least.:)

As for the HD channel per carrier issue, you can see from this post that I have been posting/updating the Hammond HD lineup for about two years now: Charter Hammond HD Lineup (http://www.avsforum.com/avs-vb/showthread.php?p=10764223#post10764223). I usually only bother to update it when new channels appear so I haven't updated it lately. If you look at the listing as of 9/08/08, there were three 6Mhz carriers with 3 HD channels or more.

759Mhz carrier had 3 HD channels of HD locals
807Mhz carrier had 2 HD channels plus 1 HD tier sd channel:confused:
831Mhz carrier had 4 HD channels :eek::mad:

Of course, I have not even attempted to check if any SD digitals have been crammed onto any of these carriers. It's a slow process to step through all the channels using the diagnostics mode of the stb.

At the time, the 7 HD channels on 759 and 831 all had very noticable reduced picture quality. I will admit, however, that I have not made a dedicated attempt at analyzing the PQ in the recent past.

By the end of next week I will have the opportunity to run through the lineup, post what I find here and update my Charter Hammond HD lineup.

Thanks again.

Hey Umatter2Charter - any news on NFL Network or NBA TV

No news yet. I'm still waiting to hear from our national marketing director. You'll be the first to know.


George

Good HD additions in Gwinnett this week (WATL, USA, etc.) - Big one still missing is TBS-HD - ever since TBS went from a local Atlanta station to national, we have been missing this from our lineup - especially horrible considering they have a national baseball package on Sunday's along with MLB playoff games that we have watched for the past 2 years in SD - any word on TBS-HD?

Per our Hammond Engineering supervisor we currently only have 2 HD channels per 6Mhz carrier. If you are seeing degraded picture quality please pm me your account information and we'll check it out.
George

..........By the end of next week I will have the opportunity to run through the lineup, post what I find here and update my Charter Hammond HD lineup.

Thanks again.George It appears that you have been given faulty information on the Hammond, LA. system. Intentional or due to lack of technical knowledge is anyone's guess.;) It's even worse than it was nine months ago.

The current state is that 5 (five) 6mhz carriers have 3 HD channels assigned to them. The carriers are 579, 597, 783, 807 and 831. I have not yet checked to see if any digital/nonHD channels have been crammed onto any of these carriers yet. That will be take a lot of time.

579 has three locals, ABC, CBS and PBS. A BIG problem.:(

597 has three channels, HD Theater, HDNet and HDNet Movies. Given that these three channels have arguably THE BEST HD programming available ANYWHERE, combining/rate shaping/muxing all three to one carrier is a TRAVESTY of biblical proportions.:eek::mad:

783 has three pay movie channels, TMC, SHO2 and SHOwest. A problem.

807 has three channels but only one has continuous programming, FSNHD, HDPPV and TNTHD. No problem there.

831 has three channels, WEHD, AMCHD, and IFCHD. A problem but most of the programming is upconverted SD anyway, but that will change in the future.

Hope to hear from you soon.:)

Hey Umatter2Charter - any news on NFL Network or NBA TV

You have a PM.

You have a PM.

I'd appreciate an answer for NFL-Network on the Worcester, MA Charter system.

-t

You have a PM as well.

You have a PM as well.

Thank you for the quick reply George.

Could I ask here if you know if the Worcester Ma. Charter lineup may include the NH Public television station (WNEH) in HD anytime soon?

Regards,
-t

Greetings to UMatter2Charter.

Is there a chance to get a status update for USA HD and MSNBC HD in the Asheville, NC Area, if at all possible? Thanks. :)

I'd honestly like to stick with Charter here. But when D* and E* are ringing my phone off the hook with packages with 3 or 4 times the HD channels (For less money), and the 5C DRM problems I've had... If I'm going to have to buy an HD-PVR and retire my D-VHS already, I might as well get more programming for it, y'know?

Why is QVC being added in my HD tier if the channel is SD? This seems to be happening across the country....

As was explained to me, it's contractual. QVC is supposed to be adjacent to any local station broadcasts (both regular and HD).

As was explained to me, it's contractual. QVC is supposed to be adjacent to any local station broadcasts (both regular and HD).

Wow...they could at least add it in HD if they were going to do that...but then again it is Charter.

I totally agree.

UMatter2Charter,

Any idea when Pepperell MA will get USA-HD and CNN-HD?

thanks

- Any new HD channels coming to the Newtown, CT system?

- WCTX-HD (MyTV) was announced back in February that is was being added, but never was. Any update?
Legal Filing for WCTX: http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/88f12116235902e185256a860056babb/85256a63004def968525756e00506f33?OpenDocument&Highlight=0,charter

- It was also announced that some of the channels were moving to SDV to reclaim bandwidth for additional services, but nothing has been added as a result. What is the status of that rollout and what benefit can we expect?
Legal Filing for SDV: http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/88f12116235902e185256a860056babb/85256a63004def968525753800766c2a?OpenDocument&Highlight=0,charter

Sorry for not being around everyone. I was out of the office earlier this week. I'm working on everyone's requests and questions now.


George.

Why is QVC being added in my HD tier if the channel is SD? This seems to be happening across the country....

We are abiding by current contractual agreements. We are not contracted to offer this channel in HD at this time. This channel is not part of any current HD Tier.

George

Greetings to UMatter2Charter.

Is there a chance to get a status update for USA HD and MSNBC HD in the Asheville, NC Area, if at all possible? Thanks. :)

I'd honestly like to stick with Charter here. But when D* and E* are ringing my phone off the hook with packages with 3 or 4 times the HD channels (For less money), and the 5C DRM problems I've had... If I'm going to have to buy an HD-PVR and retire my D-VHS already, I might as well get more programming for it, y'know?

You have a PM.


George

UMatter2Charter,

Any idea when Pepperell MA will get USA-HD and CNN-HD?

thanks

George,

I'll 2nd that question too.

-t

Thank you for the quick reply George.

Could I ask here if you know if the Worcester Ma. Charter lineup may include the NH Public television station (WNEH) in HD anytime soon?

Regards,
-t

I'm showing WNEH is a SC station. Can you double check the call letters?

I'm showing WNEH is a SC station. Can you double check the call letters?

Sorry..I mis-typed the call letters.
It's WENH-TV

Ch. 11

Durham, NH

It's the New Hampshire Public Television station.

-t

Thank you for the quick reply George.

Could I ask here if you know if the Worcester Ma. Charter lineup may include the NH Public television station (WNEH) in HD anytime soon?

Regards,
-t

You have a PM.

Everyone else has been pm'd as well.

I understand that Minnesota is due for some major upgrades for HD channels sometime this year according to an article in the Rochester Post-Bulletin a few days ago - any specific information as to what channels and when ?

Everyone else has been pm'd as well.I haven't received a response to my post of 6/18 yet.

I understand that Minnesota is due for some major upgrades for HD channels sometime this year according to an article in the Rochester Post-Bulletin a few days ago - any specific information as to what channels and when ?

Channels will launch on or around 8/18. Mailers listing channel and internet speed additions will be mailed out at the beginning of August.

Can you confirm that existing quality HD channels won't be dropped when these new channels are going to be added?

If HDNet and/or HDNet Movies get bumped for something useless like ABC Family, ESPN News, Cartoon Network, or Lifetime, you'll succeed in removing my final roadblock to moving to E* :p.

No channels are being dropped from the lineup.

Any new info on any upcomings in Dexter, MI? (48130)

I haven't received a response to my post of 6/18 yet.

You do now...;)

Any new info on any upcomings in Dexter, MI? (48130)

No updates beyond what I sent you on 6/15.

George

Hi,

I live in the city of Rosemead, CA a suburb in Los Angeles, CA. I used to have FSN HD as a part-time channel in my area on channel 774 that would only show content when a live sporting event involving some of the local teams such as the Lakers, Dodgers, Clippers, Angels occurs. Charter carries both FS West and FS Prime Ticket in SD in my area. Recently, Charter changed the part-time FSN HD channel into FS West HD showing content produced by FS West 24/7. Therefore, sporting events on Prime Ticket are no longer shown on FSN HD as it had been in the past. As a fan of the Dodgers, I am upset at this change because the Dodgers are usually televised on Prime Ticket and I am stuck with watching my favorite baseball team in SD. Before, I was able to at least watch most of their games in HD on FSN HD but not anymore. What's up with the change? Does this mean that I will be receiving FS Prime Ticket in HD on a separate channel sometime in the near future? I called Charter, spoke to rep regarding this issue and I interacted with another Charter rep through online chat but none of them seems to have a clue. Thanks.

And now, instead of the anticipation of Charter adding channels, they are taking them away and changing them to premium channels. As of this past weekend or so I can no longer watch Paladium HD or Universal HD as they now have the dreaded lock on them like other premium channels. You've already taken away Angel and Dodger games from FSN HD. Verizon cable is starting to look like a much better option getting off the sinking Charter vessel.

And now, instead of the anticipation of Charter adding channels, they are taking them away and changing them to premium channels. As of this past weekend or so I can no longer watch Paladium HD or Universal HD as they now have the dreaded lock on them like other premium channels. You've already taken away Angel and Dodger games from FSN HD. Verizon cable is starting to look like a much better option getting off the sinking Charter vessel.I'll assume that you don't subscribe to Charter HD service and have enjoyed viewing those two channels clear QAM until now.

While I'm no Charter apologist by any stretch of the imagination, you should consider yourself lucky to have gotten any non-network HD clear-QAM in the past. Except due to oversight,very few cablecos provide anything more than network HD channels via clear-QAM. The channels you mentioned are part of the HD tier. For me, $5/month HD tier + $5/month HD stb (or $2/month cablecard). There are MANY other non-premium channels that are encrypted QAM.

I would prefer Charter improve the quality of their existing HD channels instead of adding more.;)

I would prefer Charter improve the quality of their existing HD channels instead of adding more.;)

With as much analog as they push? hardy har. :p

Any news on HD additions to the Bay City, MI (48708) area? Been a while since we've received anything new..

Charter has been making strides in West Michigan lately as well. They added Fox Sports Detroit HD about 6 weeks ago, and I got a letter in the mail stating that on September 12th they will be adding MHD, StarzHD, and ESPN2HD. This will bring our total to 17 HD channels.

Also they have made adjustments to their QAM frequency distribution in regards to HD. In my area they have made adjustments that make it so there are no longer 3 HD channels on any QAM frequency. The max is now 2 per QAM, everything was 3 per QAM before that. This equates to a really nice upgrade in our HD PQ, and it is noticeable.

Wouldnt mind hearing from other Charter subs around the country as to what recent and future HD additions they are aware of.
DIRECTSTARTV.COM

Received flyer in the mail yesterday, they are adding here (Rochester Minnesota) FOX News HD, CNN HD, and Lifetime HD on 8/18, bringing the total HD channels available at around 40.

I'll assume that you don't subscribe to Charter HD service and have enjoyed viewing those two channels clear QAM until now.

While I'm no Charter apologist by any stretch of the imagination, you should consider yourself lucky to have gotten any non-network HD clear-QAM in the past. Except due to oversight,very few cablecos provide anything more than network HD channels via clear-QAM. The channels you mentioned are part of the HD tier. For me, $5/month HD tier + $5/month HD stb (or $2/month cablecard). There are MANY other non-premium channels that are encrypted QAM.

I would prefer Charter improve the quality of their existing HD channels instead of adding more.;)


Nope, i have the basic HD tier service and using a Scientific Atlanta 8300 HD DVR Box. I get the basic HD package both ESPN's, Discovery channels, History, A&E, Food, HGTV, all your basic HD channels except for the 2 i mentioned that I now no longer get. (Palladia/Universal).

Nope, i have the basic HD tier service and using a Scientific Atlanta 8300 HD DVR Box. I get the basic HD package both ESPN's, Discovery channels, History, A&E, Food, HGTV, all your basic HD channels except for the 2 i mentioned that I now no longer get. (Palladia/Universal).I stand corrected; sorry for the incorrect assumption. I think I may understand now. I had forgotten that Charter recently changed how its HD channels are subscribed. If a subscribed SD channel has a companion HD channel, then Charter includes that HD channel in the subscription and is viewable with a HD stb or cablecard QAM tuner.

You subscribe to Expanded Basic with an HD stb, so you only receive HD channels that are companions to the expanded basic tier.

The HD Only channels, like Palladia, Universal, HDNet, etc. are not premiums, but are in the HD Ultra View tier, which costs extra.

I stand corrected; sorry for the incorrect assumption. I think I may understand now. I had forgotten that Charter recently changed how its HD channels are subscribed. If a subscribed SD channel has a companion HD channel, then Charter includes that HD channel in the subscription and is viewable with a HD stb or cablecard QAM tuner.

You subscribe to Expanded Basic with an HD stb, so you only receive HD channels that are companions to the expanded basic tier.

The HD Only channels, like Palladia, Universal, HDNet, etc. are not premiums, but are in the HD Ultra View tier, which costs extra.

okay thank you. Just a little frustrating to learn one of my fave channels I will have to pay extra for now!

The HD Only channels, like Palladia, Universal, HDNet, etc. are not premiums, but are in the HD Ultra View tier, which costs extra.

This is correct. You beat me to it. :)

George

Hi,

I live in the city of Rosemead, CA a suburb in Los Angeles, CA. I used to have FSN HD as a part-time channel in my area on channel 774 that would only show content when a live sporting event involving some of the local teams such as the Lakers, Dodgers, Clippers, Angels occurs. Charter carries both FS West and FS Prime Ticket in SD in my area. Recently, Charter changed the part-time FSN HD channel into FS West HD showing content produced by FS West 24/7. Therefore, sporting events on Prime Ticket are no longer shown on FSN HD as it had been in the past. As a fan of the Dodgers, I am upset at this change because the Dodgers are usually televised on Prime Ticket and I am stuck with watching my favorite baseball team in SD. Before, I was able to at least watch most of their games in HD on FSN HD but not anymore. What's up with the change? Does this mean that I will be receiving FS Prime Ticket in HD on a separate channel sometime in the near future? I called Charter, spoke to rep regarding this issue and I interacted with another Charter rep through online chat but none of them seems to have a clue. Thanks.

I'm working with local marketing to get an answer for you.

George

I've got Charter HDTV, and I've got a few problems with it. Certain HD Channels don't come in (and it figures, they're all the ones I watch the most). In particular, FX HD, TBS HD, Discovery HD, etc. Discovery HD worked for about the first 2 days I had the new cable box (I've had it for probably a month or so now), and the other two haven't worked since I got it. I've tried hard resets and everything, to no avail.

Anyone have any ideas?

I've got Charter HDTV, and I've got a few problems with it. Certain HD Channels don't come in (and it figures, they're all the ones I watch the most). In particular, FX HD, TBS HD, Discovery HD, etc. Discovery HD worked for about the first 2 days I had the new cable box (I've had it for probably a month or so now), and the other two haven't worked since I got it. I've tried hard resets and everything, to no avail.

Anyone have any ideas?

Call Charter. Either your subscription is messed up or the box is.

You mention "the other two"...what are those? HD stb?

-t

Any idea whether or not the Big10 Network alt. feeds will be added this year, IIRC we were told last year that they would be added down the road.

So far I like Charter, just wish my HD-DVR had a bigger hard disk. I have to record most things in SD so I don't run out of space. Too bad I cant hook up an external ESata drive.

oh and multiroom viewing of the DVR would be great (i have 2 HD-DVRs)

Hi,

I live in the city of Rosemead, CA a suburb in Los Angeles, CA. I used to have FSN HD as a part-time channel in my area on channel 774 that would only show content when a live sporting event involving some of the local teams such as the Lakers, Dodgers, Clippers, Angels occurs. Charter carries both FS West and FS Prime Ticket in SD in my area. Recently, Charter changed the part-time FSN HD channel into FS West HD showing content produced by FS West 24/7. Therefore, sporting events on Prime Ticket are no longer shown on FSN HD as it had been in the past. As a fan of the Dodgers, I am upset at this change because the Dodgers are usually televised on Prime Ticket and I am stuck with watching my favorite baseball team in SD. Before, I was able to at least watch most of their games in HD on FSN HD but not anymore. What's up with the change? Does this mean that I will be receiving FS Prime Ticket in HD on a separate channel sometime in the near future? I called Charter, spoke to rep regarding this issue and I interacted with another Charter rep through online chat but none of them seems to have a clue. Thanks.

This is a network change.

Fox has split the channel into two seperate HD Channels.

• FSN West High Definition
• Prime Ticket High Definition

We will be adding Fox Sports Network Prime Ticket but it will not be until Q4 of 2009 or the beginning part of Q1 2010.

George

Umatter2Chater, hope you see this on this forum.


If I watch the analog feed on our channel 99 TV Guide channel, we get a upcoming programs crawl showing the channels vertically and about 2 hours horizontally.

If I use the all digital feed, the crawl is gone but the program material is still there. This drive my wife crazy as she preferes (did it for years) looking ahead that way rather than pushing buttons on the remote to scan the future programming.

Why is this and it would seem that they would want it on the digital as well, but I guess inorder to see the digital feed you need the cable box, so maybe they are trying to encourage the use of the digital programmng guide.

It was thought it would be restored, but it has not and it has been nearly a year now.

....If I use the all digital feed, the crawl is gone but the program material is still there....I guess inorder to see the digital feed you need the cable box, so maybe they are trying to encourage the use of the digital programmng guide.....Hit the Nail on the Head $$ ;)

That being said, IMHO, the remote driven guide is much easier to use than waiting for the scrolling information on the channel based guide, by a wide margin.

Umatter2Chater, hope you see this on this forum.


If I watch the analog feed on our channel 99 TV Guide channel, we get a upcoming programs crawl showing the channels vertically and about 2 hours horizontally.

If I use the all digital feed, the crawl is gone but the program material is still there. This drive my wife crazy as she preferes (did it for years) looking ahead that way rather than pushing buttons on the remote to scan the future programming.

Why is this and it would seem that they would want it on the digital as well, but I guess inorder to see the digital feed you need the cable box, so maybe they are trying to encourage the use of the digital programmng guide.

It was thought it would be restored, but it has not and it has been nearly a year now.

The reason that the guide does not have the scroll with the set top box is indeed because Charter would prefer that the customer use the interactive guide feature of the box. Because the TV Guide channel occupies a channel slot on the cable lineup it was decided to have two versions, one without the scroll for our DCT users (and the interactive guide feature) and one with the scroll to help our analog customer’s with programming.

George

I've got Charter HDTV, and I've got a few problems with it. Certain HD Channels don't come in (and it figures, they're all the ones I watch the most). In particular, FX HD, TBS HD, Discovery HD, etc. Discovery HD worked for about the first 2 days I had the new cable box (I've had it for probably a month or so now), and the other two haven't worked since I got it. I've tried hard resets and everything, to no avail.

Anyone have any ideas?

Good afternoon,

Please send me the following via PM so we can take a look:

Name:
Phone Number on Account:
Contact Number:
Best Time To Call:
Email:
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George

Any idea whether or not the Big10 Network alt. feeds will be added this year, IIRC we were told last year that they would be added down the road.

Yes, we will be doing that in the MI market.

Hit the Nail on the Head $$ ;)

That being said, IMHO, the remote driven guide is much easier to use than waiting for the scrolling information on the channel based guide, by a wide margin.

More advertisements on the interactive guide channel. However, wife still prefers the old way and she is not the only one. I do not see why it cannot be on both feeds, and the uptodate users will still use the interactive guide.

Any news on charter getting the NFL network and more HD channels coming to Wisconsin?

Any news on charter getting the NFL network and more HD channels coming to Wisconsin?

We are currently reviewing the latest proposal from the NFL for NFL Network for all of our markets.

We're are adding channels in WI now. The dates and channels depend on your specific market. Please PM me the following and I can get the information for you.

Name:
Phone Number on Account:
Contact Number:
Best Time To Call:
Email:
Address:


George

I've got Charter here in Madison, WI. They just added four new HD channels, and I use a mcard with my Tivo HD. When I tune to these new channels it locks up the Tivo or reboots it entirely. I've never seen anything like it. Charter has been flawless with all their other HD channels since. For the time being, I removed the four channels from my guide. All the other HD channels are working fine.

Any ideas what might be causing this?

Hey UMatter2Charter anything new regarding adding either NFL Network or NBA TV ?

I'm a bit new to AVSForum, but have been an avid reader for a year or so.
I got a new tv, (Toshiba Regza 46XV648U) and our HD DVR gave me problems like crazy. It wouldn't change channels using the remote, (the one that came with the DVR from charter, or my Harmony 880). I moved the DVR off the tv stand, and put it face down on the floor, and it works just fine. I had an old Samsung tube hdtv in the living room, and that worked just fine. I do rent, so I don't want to be re-cabling the whole house. I do however know the people who lived there before I do, and he said he had the same problem with his Pioneer plasma. In googling the problems, and calling charter, I received 2 new remotes, and they replaced the DVR once.
I found online that somebody had the same problem, and they bought a monster power conditioner, and it seemed to fix their problem. Does anybody here have an idea as to if that would actually fix the problem, or if there could be something else to do?

Thanks!

I'm a bit new to AVSForum, but have been an avid reader for a year or so.
I got a new tv, (Toshiba Regza 46XV648U) and our HD DVR gave me problems like crazy. It wouldn't change channels using the remote, (the one that came with the DVR from charter, or my Harmony 880).

It sounds like IR interference from the Plasma. Plasma's are known to cause this. There really isn't a whole lot you can do other than trying to move the box away from the television. It's best to try moving it around to different locations and find the spot that doesn't exhibit any issues. It certainly isn't the fault of the cable box so replacing it is most likely not going to help your issue.

rrainwater,
Its not a plasma, its a 1080p 120hz lcd, but that's what I had figured. I was just wondering if anybody had any smart ideas like wrapping it in tinfoil :D

Hey UMatter2Charter anything new regarding adding either NFL Network or NBA TV ?

Unfortunately not.

George

Regarding QVC SD Being Injected into the HD Tier
We are abiding by current contractual agreements. We are not contracted to offer this channel in HD at this time. This channel is not part of any current HD Tier.

GeorgeIt may not be part of the HD Tier but it certainly has been placed smack dab in the middle of the HD Tier. Semantics :rolleyes: And the inconvenience that this places on your subscribers is ignored?

Regarding QVC SD Being Injected into the HD Tier
It may not be part of the HD Tier but it certainly has been placed smack dab in the middle of the HD Tier. Semantics :rolleyes: And the inconvenience that this places on your subscribers is ignored?

I have to agree. This is a pretty dumb move especially if it's not in HD!
There aren't enough free channels to put QVC into that you had to put it in the middle of the HD tier?

-t

Regarding QVC SD Being Injected into the HD Tier
It may not be part of the HD Tier but it certainly has been placed smack dab in the middle of the HD Tier. Semantics :rolleyes: And the inconvenience that this places on your subscribers is ignored?

I agree also. I'll bet there's some lawyers involved in this one. "contractual agreements"

It may not be part of the HD Tier but it certainly has been placed smack dab in the middle of the HD Tier. Semantics :rolleyes: And the inconvenience that this places on your subscribers is ignored?
I fail to see the inconvenience. Sure, it's a pretty silly "contractual agreement", but I don't get what the big deal is. I skip over it just like I skip over the premium movie channels that I don't subscribe to.

I fail to see the inconvenience. Sure, it's a pretty silly "contractual agreement", but I don't get what the big deal is. I skip over it just like I skip over the premium movie channels that I don't subscribe to.

For once I'll defend charter! :eek:

Having it there means nothing. If it really, truly disturbs your existence, you can setup a favorite channels list and exclude it.

We HAVE to do that here, because HDNet is hilariously enough not under the 'HD' category, and would otherwise never show up. :confused:

Regarding QVC SD Being Injected into the HD Tier
It may not be part of the HD Tier but it certainly has been placed smack dab in the middle of the HD Tier. Semantics :rolleyes: And the inconvenience that this places on your subscribers is ignored?

I fail to see the inconvenience. Sure, it's a pretty silly "contractual agreement", but I don't get what the big deal is. I skip over it just like I skip over the premium movie channels that I don't subscribe to.The inconvenience is this: Most hdtvs take a few seconds to resync between hd and sd inputs and vice versa. Therefore, when stepping through the HD channels, two resyncs must take place as you pass this single SD channel embedded within the HD tier. The contractual agreement is a way for QVC to get more viewers stumbling across their crap-for-sale channel. They recognize that many viewers no longer surf the SD networks, where QVC usually resides, and this is a way for them to regain those viewers. Unlike most channels, Charter doesn't pay to carry QVC; QVC pays Charter. $$$$$$;)

For once I'll defend charter! :eek:

Having it there means nothing. If it really, truly disturbs your existence, you can setup a favorite channels list and exclude it.

We HAVE to do that here, because HDNet is hilariously enough not under the 'HD' category, and would otherwise never show up. :confused:I'm not sure how you equate inconvenience with disturbing ones existence.:confused: And using a favorite channels list is just more inconvenience. My subscription to Charter costs about $145/month and at that price, I expect zero inconvenience.;)

Defending Charter? You're not defending as much as you're stating that it just doesn't bother you personally. To each his own. Everyone watches tv with a little different technique, don't we. And I got my techique down and everything, and I don't be ticklin' or nothing.;)

The inconvenience is this: Most hdtvs take a few seconds to resync between hd and sd inputs and vice versa. Therefore, when stepping through the HD channels, two resyncs must take place as you pass this single SD channel embedded within the HD tier. The contractual agreement is a way for QVC to get more viewers stumbling across their crap-for-sale channel. They recognize that many viewers no longer surf the SD networks, where QVC usually resides, and this is a way for them to regain those viewers. Unlike most channels, Charter doesn't pay to carry QVC; QVC pays Charter. $$$$$$;)
Ah, I see. I have my STB configured to output 1080i all the time so there is no resyncing between HD and SD channels. I rarely channel surf though, I just use the guide, but I do see how it would pose an annoying inconvenience. I wouldn't say that Charter is the one to blame though, the fault is with QVC.

Ah, I see. I have my STB configured to output 1080i all the time..... I've tried that but I MUCH rather the non-linear zoom/upconversion of my Sony over the ugly horizontal STRETCH upconversion available from the Charter Motorola stb.
..... I wouldn't say that Charter is the one to blame though, the fault is with QVCThey both signed the contract. QVC likely included the provision in the contract and Charter, not caring about the impact on its subscribers, accepted it.

Hello everyone! My name is George and I'm a member of the Charter Communications Umatter2Charter Social Media team. ... We’re here to listen, we’re ready to help when needed...

I haven't been checking this thread, so instead of complaining yet again to our local office (and getting nowhere), I'll try this. If you look back at my post from April (http://www.avsforum.com/avs-vb/showpost.php?p=16186053&postcount=80), you'll see that subscribers here in the Denton, TX market are *still* waiting for HD channels that users in Fort Worth, TX received back in January. Eight months on, and we are still waiting.

Because we here in Denton consistently get ignored by Charter for upgrades (we didn't go HD for more than two years after Fort Worth), I missed the end of Battlestar Galactica in HD, missed the latest season of Burn Notice in HD, am missing the current season of Eureka in HD, and am missing broadcasts of F1 races in widescreen. To be honest, if our apartment complex were capable of being wired for FioS, I would have changed by now.

Is there any way to find out if we're *ever* getting these channels? (SciFi HD, USA HD, Speed HD, etc.)

Good afternoon, I've forwarded your question to our local marketing director. I should have an answer for you early next week.

George

When can Hadley, MA Charter customers expect to get USA HD and CNN HD?

Just moved to a town that only gets Charter from a town that had Comcast. Very disappointed so far.

I haven't been checking this thread, so instead of complaining yet again to our local office (and getting nowhere), I'll try this. If you look back at my post from April (http://www.avsforum.com/avs-vb/showpost.php?p=16186053&postcount=80), you'll see that subscribers here in the Denton, TX market are *still* waiting for HD channels that users in Fort Worth, TX received back in January. Eight months on, and we are still waiting.

Because we here in Denton consistently get ignored by Charter for upgrades (we didn't go HD for more than two years after Fort Worth), I missed the end of Battlestar Galactica in HD, missed the latest season of Burn Notice in HD, am missing the current season of Eureka in HD, and am missing broadcasts of F1 races in widescreen. To be honest, if our apartment complex were capable of being wired for FioS, I would have changed by now.

Is there any way to find out if we're *ever* getting these channels? (SciFi HD, USA HD, Speed HD, etc.)

I just spoke with the technical operations manager responsible for the Denton market. We currently have two franchises in Denton. Most of the Denton market has the larger number of channels and requires a digital box for anything over basic cable. They used the additional bandwidth recovered from those expanded channels to add more HD and other programming. The local colleges there didn't want to change their franchise agreements to require boxes for expanded, so they in turn get fewer channels, but don’t require a box for expanded service... thus fewer digital and HD programming. Unfortunately the rest of the customers in that franchise also receive less programming.

George

I just spoke with the technical operations manager responsible for the Denton market. We currently have two franchises in Denton. Most of the Denton market has the larger number of channels and requires a digital box for anything over basic cable. They used the additional bandwidth recovered from those expanded channels to add more HD and other programming. The local colleges there didn't want to change their franchise agreements to require boxes for expanded, so they in turn get fewer channels, but don’t require a box for expanded service... thus fewer digital and HD programming. Unfortunately the rest of the customers in that franchise also receive less programming.

George

This issue and the discussion (which system I'm under, what channels we receive) is so specific to this market, I'll take it off the thread and just go to PM's.

Hi all. I live in Minden NV (I think this would be Reno, NV area for Charter), just bought an HDTV. I currently only get the basic channel line-up from Charter (plus internet).

I wonder if I should get any HD packages from Charter. Can anyone here comment on the quality of HD line-up in Reno area, as well as the picture quality?

Thanks!

Hi all. I live in Minden NV (I think this would be Reno, NV area for Charter), just bought an HDTV. I currently only get the basic channel line-up from Charter (plus internet).

I wonder if I should get any HD packages from Charter. Can anyone here comment on the quality of HD line-up in Reno area, as well as the picture quality?

Thanks!If your new HDTV has an integrated QAM tuner, you can very likely view the local network HD channels carried on your Charter system, as they should be unencrypted. If your set has a QAM tuner, try a digital scan.

If your new HDTV has an integrated QAM tuner, you can very likely view the local network HD channels carried on your Charter system, as they should be unencrypted. If your set has a QAM tuner, try a digital scan.

The TV is Panny 54g10. Looks like it has QAM tuner (at least according to some sites, funny that Panny doesn't mention that in their official specs). It arrives tomorrow, I guess we'll see then. Thanks!

If anyone else have any other comments, please pitch in :). Thanks!

I just got charter and I got a few question-My area is 91801 next to los angeles.

Why is prime ticket,versus,MLB network, not in hd?

How come its lacking so far behind dish and direct tv on the hd channels?

When can i see some improvements?

why does the hd channels switch from 720 to 1080i can I Just keep it at 1080i instead of switching and seeing go blank with red lines

I just got charter and I got a few question-My area is 91801 next to los angeles.

Why is prime ticket,versus,MLB network, not in hd?

How come its lacking so far behind dish and direct tv on the hd channels?

When can i see some improvements?

why does the hd channels switch from 720 to 1080i can I Just keep it at 1080i instead of switching and seeing go blank with red lines

.....Some areas of Socal and central coast has prime ticket in hd and some don't. Mine got added in 93422 in July. You can try e-mailing UMatter2charter for HD updates in your specific area.

I just got charter and I got a few question-My area is 91801 next to los angeles.

Why is prime ticket,versus,MLB network, not in hd?

How come its lacking so far behind dish and direct tv on the hd channels?

When can i see some improvements?

why does the hd channels switch from 720 to 1080i can I Just keep it at 1080i instead of switching and seeing go blank with red lines


1. We do not hold current agreements with those channels to offer HD in your area. However I do know that MLB HD and Prime HD will be added in the 4th Qtr, We do not have a firm date on this yet.

2. They use mpeg-4 encoding technology. We currently use mpeg-2 technology but are preparing to convert our markets to Switched Digital Video(some already are).

3. See #1

4. Are you connected directly from the outlet to your tv or do you use a box?



George

2. They use mpeg-4 encoding technology. We currently use mpeg-2 technology but are preparing to convert our markets to Switched Digital Video(some already are).

Is there any plan to start reducing the amount of bandwidth wasted on analog channels by going to ADS (or just making them digital and dropping the analog channel), and if so, will it happen even in markets that aren't slated to get SDV for a while?

1. We do not hold current agreements with those channels to offer HD in your area. However I do know that MLB HD and Prime HD will be added in the 4th Qtr, We do not have a firm date on this yet.

2. They use mpeg-4 encoding technology. We currently use mpeg-2 technology but are preparing to convert our markets to Switched Digital Video(some already are).

3. See #1

4. Are you connected directly from the outlet to your tv or do you use a box?



George

George,
What does #2 mean for the average subscriber?
What will I see?
thanks,
-t

Is there any plan to start reducing the amount of bandwidth wasted on analog channels by going to ADS (or just making them digital and dropping the analog channel), and if so, will it happen even in markets that aren't slated to get SDV for a while?

I haven't heard anything regarding plans to implement ADS but I will double check during our next conference call.

George

George,
What does #2 mean for the average subscriber?
What will I see?
thanks,
-t

SDV experience is essentially seamless for all customers who do not have a CableCARD or TiVo device. Charter CableCARD customers in SDV areas must have a Charter Digital receiver or a tuning adapter if you use a third party CableCARD device in order to receive the full spectrum of digitally encrypted channels in SDV areas. This will free up bandwidth to add more HD channels.

SDV experience is essentially seamless for all customers who do not have a CableCARD or TiVo device. Charter CableCARD customers in SDV areas must have a Charter Digital receiver or a tuning adapter if you use a third party CableCARD device in order to receive the full spectrum of digitally encrypted channels in SDV areas. This will free up bandwidth to add more HD channels.

Is there any news on when SC will be getting SDV?

SDV ....will free up bandwidth to add more HD channels.And I hope this new found bandwidth will also be used to reduce the number of HD channels to a maximum of two per carrier.;)

Any updates in Michigan 48130 or 49009?

The TV is Panny 54g10. Looks like it has QAM tuner (at least according to some sites, funny that Panny doesn't mention that in their official specs). It arrives tomorrow, I guess we'll see then. Thanks!

If anyone else have any other comments, please pitch in :). Thanks!

I am in Carson City and have a 42" Vizio, while the image is good on the HD channels that fact of the matter is that Charter currently offers 17 HD channels, of which 7 are the normal OTA channels from the area. For the package we have, HD, movies, digital expanded, we pay over $120 a month. To me this seems like a complete waste as most of the stuff we watch is in HD yet little to nothing good is played on those channels. Funny thing is that with E* or D* we can get over 200 digital channels and 80 - 100 HD channels for close to $80/month right now. I think that there is definitely a good reason why Charter is in Chapter 11 right now, they are losing the war (BADLY) to providers that may not have as consistent of service but they have customers that would rather deal with the occasional outtage with more HD content.

Just my 2cents as I am up for promo renewal with Charter and will definitely be looking at another, much cheaper service.

Is there any news on when SC will be getting SDV?

We just launched SDV in the Ashville,NC market today. I'd estimate that the Greenville market will be converted sometime within the next 6 to 8 months, maybe sooner.

George

SDV experience is essentially seamless for all customers who do not have a CableCARD or TiVo device.

This will free up bandwidth to add more HD channels.

This was apparently implemented on the Newtown, CT system back in February, unless something was put off and not reported. To the best of my knowledge, not a single HD channel has been added in the seven months since.

George, any idea what they have in store for Q4 yet up here? Thanks.


http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/88f12116235902e185256a860056babb/85256a63004def968525753800766c2a?OpenDocument

This was apparently implemented on the Newtown, CT system back in February, unless something was put off and not reported. To the best of my knowledge, not a single HD channel has been added in the seven months since.

George, any idea what they have in store for Q4 yet up here? Thanks.


http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/88f12116235902e185256a860056babb/85256a63004def968525753800766c2a?OpenDocument

We will progressively be adding 17 new HD channels starting on October 20th and continuing until November 10th. Unfortunately I can't release the actual channels yet due to pending contractual agreements but we should have a confirmed list a few weeks before the launch. The channels will be launched on the Oxford Headend/Chicopee Headend and our CT Headends.

Its nice having some official corp responses form Charter these days as before all you would get is mis-information and wrong dates from Phone reps assuming they even knew what you were asking about.


Any word on the St Louis area with SDV and/or more HD Channels?.. I am really hating not having FX HD right now with the new Season of Sons of Anarchy and so far Ondemand has not turned up any HD episodes as it has done in the past. Also I am really hating that Charter had to waste the bandwidth/time/effort of placing QVC right in the middle of the HD channels but nothing useful was added to the lineup.

At least on the Moxi I can just delete the QVC channel, but I don't think the normal boxes allow you to do so.

Any updates in Michigan 48130 or 49009?

Yes,
We'll be adding the following 6 HD channels in MI on or around 12/1/09. These changes are for areas that are all digital.

Speed HD
fx HD
Fox News HD
National Geographic HD
MLB HD
USA HD


George

Yes,
We'll be adding the following 6 HD channels in MI on or around 12/1/09. These changes are for areas that are all digital.

George

What are the "following 6 HD channels"?

We will progressively be adding 17 new HD channels starting on October 20th and continuing until November 10th. Unfortunately I can't release the actual channels yet due to pending contractual agreements but we should have a confirmed list a few weeks before the launch. The channels will be launched on the Oxford Headend/Chicopee Headend and our CT Headends.

That'll suffice for the time being knowing they're coming in a month. Thank you!

What are the "following 6 HD channels"?

Fixed. :)

George anything else in pipeline for Minnesota for the rest of 2009 ?

Well looks like I spoke to soon seeing as my wife has nixed the move to D* or E*. I do see now that there is a Charter Rep on here (interesting?!) that seems to be giving out some info.
With that said, George are there any plans for the Northern Nevada area? Specifically the Reno/Carson City market?

Umatter2Charter

I was wanting to know if hbo hd and cinemax hd is a sdv channel 777 779 on newport oregon channel lineup?

Any news on what 3 channels (usually 2 HD for 1 analog) will be moved to digital in Michigan?

We will progressively be adding 17 new HD channels starting on October 20th and continuing until November 10th. Unfortunately I can't release the actual channels yet due to pending contractual agreements but we should have a confirmed list a few weeks before the launch. The channels will be launched on the Oxford Headend/Chicopee Headend and our CT Headends.

Legal filing for Western CT:

http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/88f12116235902e185256a860056babb/85256a63004def968525763800495dc8?OpenDocument

Beginning on October 20th, we are planning to launch the following new HD channels:


USA HD 743 20-Oct-2009
BRAVOHD 702 20-Oct-2009
DISNEY CH HD 753 20-Oct-2009
LIFETIME HD 748 20-Oct-2009
TRAVEL CH HD 738 20-Oct-2009
CNN HD 728 27-Oct-2009
SCIENCE CH HD 715 27-Oct-2009
CNBCHD 723 27-Oct-2009
HALLMARK MOVIE CH SD 194 27-Oct-2009
HALLMARK MOVIE CH HD 707 27-Oct-2009
SPEED CH HD 763 27-Oct-2009
SYFYHD 720 3-Nov-2009
AMC HD 705 3-Nov-2009
IFC HD 703 3-Nov-2009
WE HD 750 3-Nov-2009
FUSE HD 710 3-Nov-2009
NHL NETWORK HD 765 10-Nov-2009
CARTOON NET HD 756 10-Nov-2009


(Northeast CT too: http://www.dpuc.state.ct.us/DPUCUndocketed.nsf/88f12116235902e185256a860056babb/85256a63004def9685257638004903ff?OpenDocument )

Fixed. :)

Umatter2Charter,

What new HD channels will we be getting in the St. Louis area?
Any chance of getting the Speed channel in HD?

Thanks for keeping us up to date.

George anything else in pipeline for Minnesota for the rest of 2009 ?

Yes there is. The marketing team is still in the early stages of planning but there will be additional channels added before the end of the year.

Umatter2Charter

I was wanting to know if hbo hd and cinemax hd is a sdv channel 777 779 on newport oregon channel lineup?

I don't show that this area has implemented SDV yet. Please PM your zip code so I can know for sure.

gregnash;17200085']Well looks like I spoke to soon seeing as my wife has nixed the move to D* or E*. I do see now that there is a Charter Rep on here (interesting?!) that seems to be giving out some info.
With that said, George are there any plans for the Northern Nevada area? Specifically the Reno/Carson City market?

Yes, We're adding 16 HD channels next Tuesday...

I'm still working on everyone else's requests/questions.

George

Umatter2Charter,

What new HD channels will we be getting in the St. Louis area?
Any chance of getting the Speed channel in HD?

Thanks for keeping us up to date.

We may be adding additional channels before the end of the year but nothing is definite yet. Stay tuned.

Seeing that other Charter areas are getting boatloads of new HD soon, is the 12/1 additions in Michigan the only ones upcoming. Or is more planned in the near future?

Seeing that other Charter areas are getting boatloads of new HD soon, is the 12/1 additions in Michigan the only ones upcoming. Or is more planned in the near future?

That's all that's planned at this time.

George

Is there any plan to start reducing the amount of bandwidth wasted on analog channels by going to ADS (or just making them digital and dropping the analog channel), and if so, will it happen even in markets that aren't slated to get SDV for a while?

We have no plans to go ADS at this time.

George

When will Louisiana get more HD channels. Since 2007, we have have only gotten more locals and replacements for HD channels removed. My zip is 70391.

Any new HD channels coming to the Ft Worth, TX area (zip - 76053)?

We may be adding additional channels before the end of the year but nothing is definite yet. Stay tuned.

what about SDV in the St. Louis area is that coming to be anytime soon? I assume no major growth can be expected with our HD lineup without retiring a bunch of analog over to the digital tiers or switching over to SDV.

Thanks for all the information you provide here George. I recently dropped Dish Network and now get all my programming and high speed internet from Charter up here in east central Vermont. I have all the digitals and premium channels including all the HD available, which is a decent amount considering they didn't have any up until about a year ago. The PQ is very good too. The only real shortfall is the two SA8300HD DVRs we have. There's a lot of room for improvement there.

Anyway, my question is regarding Charter on Demand. I get all the ads for it and the channels and menus are sort of accessible in the guide but everything I've tried is unwatchable. The local office says they don't have Charter on demand up here and don't know of any plans to get it. Can you shed any light on that?

They also said they didn't offer any HD DVRs except the SA8300HD but according to the Charter main office, I can and will be getting a couple of Moxi receivers to replace them.

I live in Northern Wisconsin and got rid of my Directv HD to go once again with charter. I consider this a big mistake due to lack of HD programming in my area, but was forced by the wife to do so anyhow. My question is when will Charter offer SpikeTv in HD in my area (54880) along with others not already on the line-up. Have a hard time understanding why the dish company's have over 100 HD channels while Charter only offers around 40... half of which i could care less about like HGTVD, FOODD, GOLFD, PLDHD, and TWCHD.

Have a hard time understanding why the dish company's have over 100 HD channels while Charter only offers around 40

DBS companies can launch more satellites to provide more bandwidth. They also don't have to carry 60-year old legacy analog signals on their transponders because the FCC makes them cater to the lowest common denominator.

George,

I am near the madison area (zip -53563). Do you have any info regarding any future HD channel offerings or time frame for a multi-room HD DVR.

Thanks for you time posting on this thread. It very useful for Charter to have a rep getting the information out.

When will Louisiana get more HD channels. Since 2007, we have have only gotten more locals and replacements for HD channels removed. My zip is 70391.

There are plans in place to launch HD additions in March.

Any new HD channels coming to the Ft Worth, TX area (zip - 76053)?
There are no plans in place for the remainder of the year.

what about SDV in the St. Louis area is that coming to be anytime soon? I assume no major growth can be expected with our HD lineup without retiring a bunch of analog over to the digital tiers or switching over to SDV.

We will be moving to SDV during mid November

Thanks for all the information you provide here George. I recently dropped Dish Network and now get all my programming and high speed internet from Charter up here in east central Vermont. I have all the digitals and premium channels including all the HD available, which is a decent amount considering they didn't have any up until about a year ago. The PQ is very good too. The only real shortfall is the two SA8300HD DVRs we have. There's a lot of room for improvement there.

Anyway, my question is regarding Charter on Demand. I get all the ads for it and the channels and menus are sort of accessible in the guide but everything I've tried is unwatchable. The local office says they don't have Charter on demand up here and don't know of any plans to get it. Can you shed any light on that?

They also said they didn't offer any HD DVRs except the SA8300HD but according to the Charter main office, I can and will be getting a couple of Moxi receivers to replace them.

I've contacted the local warehouse and they are currently only stocking the SA DVRs and haven't received notice of Moxi coming to your market.

Please Pm your account info so we can verify the VOD availability.

Hi Charter,

Are there going to be any new HD channels for zip 91755?

We are abiding by current contractual agreements. We are not contracted to offer this channel in HD at this time. This channel is not part of any current HD Tier.

George

That doesn't explain why we have 3 QVC channels (none in HD) in our lineup with 2 of them being right in the middle of the HD locals.

That doesn't explain why we have 3 QVC channels (none in HD) in our lineup with 2 of them being right in the middle of the HD locals.

We're moving the one on 710 to 711 but it will be on both until November 10, at that point it will only be on 11 and 711.

That doesn't explain why we have 3 QVC channels (none in HD) in our lineup with 2 of them being right in the middle of the HD locals.

Networks routinely buy channel placement on the dial. In the past the place to be was low. It seems QVCs new strategy is to be placed in the middle of HD channels since they apparently presume most people these days only surf in the HD range.

It's certainly within the realm of reason to suggest that QVC paid Charter to be placed there. Why they wouldn't just pay to have their HD feed put there is another issue.

SpikeHD? Anyone Besides Me Interested or am I beating A Dead Horse

Hi I am a current Charter customer , I was wondering what is the SDV that everyone is talking about and wanted to know , how much is everyone being charged for their DVR boxes

Hi I am a current Charter customer , I was wondering what is the SDV that everyone is talking about and wanted to know , how much is everyone being charged for their DVR boxes
Check out Wikipedia on switched digital video.

I live in Northern Wisconsin and got rid of my Directv HD to go once again with charter. I consider this a big mistake due to lack of HD programming in my area, but was forced by the wife to do so anyhow. My question is when will Charter offer SpikeTv in HD in my area (54880) along with others not already on the line-up. Have a hard time understanding why the dish company's have over 100 HD channels while Charter only offers around 40... half of which i could care less about like HGTVD, FOODD, GOLFD, PLDHD, and TWCHD.

George,

I am near the madison area (zip -53563). Do you have any info regarding any future HD channel offerings or time frame for a multi-room HD DVR.

Thanks for you time posting on this thread. It very useful for Charter to have a rep getting the information out.


We have no pending changes. We will look to add additional HD content again in 2010 as this is our #1 programming priority.

There are plans in place to launch HD additions in March.

Thanks for the info. I hope we get the HD version of QVC by then.

Hi Charter,

Are there going to be any new HD channels for zip 91755?

Plans are in place for 4th quarter additions. Stay tuned.

Just an FYI...

We launched ESPN360.com for all our internet subscribers today.

http://www.charter.net/espn360/

New channels on the Central Coast CA. Just got a letter today and they will be adding USA, FOOD, HGTV, SCIENCE, FX and BRAVO in HD on Nov 3rd. They are moving Disney XD and GSN to digital to free up space. George what happen, you told me via e-mail back in July that MLB, syfy and ngeo were going to be added.

Just an FYI...

We launched ESPN360.com for all our internet subscribers today.

http://www.charter.net/espn360/

niiiiice

besides the SA8300HDC/MOXI 312 what other HD-DVR boxes is Charter slinging? Mfr/Model # please................my friend's HD-DVR is made by Motorola, but like no other Moto STB that i've seen(it has many blemishes/scratches, so i'm assuming it has been out there awhile).

I would bet on getting a Motorola Box if you dont request MOXI, but try to stay away from the older Motorola Models. I went through 2 Charter DVR due to failure but eventually landed a Silver Motorola HDDVR thats been good to go so far.

I got a Motorola DCX 3400 a few weeks ago.

besides the SA8300HDC/MOXI 312 what other HD-DVR boxes is Charter slinging? Mfr/Model # please................my friend's HD-DVR is made by Motorola, but like no other Moto STB that i've seen(it has many blemishes/scratches, so i'm assuming it has been out there awhile).

You have a PM.