Customer Satisfaction Index Ranking
37- to 49-inch HDTV Segment
(Based on a 1,000-point scale)

Sony BRAVIA LCD 815
LG LCD 799
LG Plasma 794
Samsung Plasma 793
Samsung LC 791
37- to 49-inch HDTV Segment Average 789
Panasonic Vieta Plasma 788
Sharp AQUOS LCD 783
Philips Plasma 775
Hitachi Plasma 769
Vizio LCD 765
Philips LCD 765
Westinghouse LCD 763
Sony BRAVIA Plasma 761
Toshiba LCD 760
Olevia LCD 722

Included in the study, but not ranked due to small sample size are: Dell Plasma, Haier Plasma, HP LCD, HP Plasma, JVC LCD, Magnavox LCD, Magnavox Plasma, Mitsubishi LCD, Pioneer Plasma, Sylvania Plasma and Toshiba Plasma.

Customer Satisfaction Index Ranking
50- to 65-inch HDTV Segment
(Based on a 1,000-point scale)

Pioneer Plasma 845
Sony BRAVIA LCD 833
LG Plasma 814
Sharp AQUOS LCD 793
50- to 65-inch HDTV Segment Average 791
Panasonic Vieta Plasma 788
Philips Plasma 787
Hitachi Plasma 782
Samsung Plasma 778

Included in the study, but not ranked due to small sample size are: HP Plasma, Pioneer Elite Plasma, Toshiba Plasma and Zenith Plasma.

Customer Satisfaction Index Ranking
Rear Projection HDTV Segment
(Based on a 1,000-point scale)

Samsung DLP 785
Sony WEGA 777
Toshiba DLP 776
Rear Projection HDTV Segment Average 775
JVC 770
RCA DLP 761
Mitsubishi DLP 760
Panasonic LCD 750

Included in the study, but not ranked due to small sample size are: Hitachi CRT, Hitachi LCD, Mitsubishi CRT, Mitsubishi LCD and Panasonic DLP.

Complete Story (http://money.cnn.com/news/newsfeeds/articles/prnewswire/LATH02904102007-1.htm)

Would you trust a rating where they got a model spelling wrong...it's Viera. :D

Would you trust a rating where they got a model spelling wrong...it's Viera. :D

also, what's a samsung "LC"? i know they meant LCD, but if the final reporting is this sloppy, what does that say about the actual methodology of the research?

I wish they would have included reliability