I just purchased a Canon HG 10 camcorder. According to all the information I read about this camcorder on Canon's website prior to purchasing it, I was led to believe that it recorded 1080 X 1920 video.

I currently have this camcorder set to the highest resolution and the video is only 1080 X 1440 (75% of the advertised resolution). The specs on Canons website are as follows:

Effective Pixels: Movies (HDD): Approx 2.07 Megapixels (1920 x 1080); Still Images (Card): 4:3 mode: Approx 2.76 Megapixels (1920 x 1440); 16:9 mode: 2.07 Megapixels (1920 x 1080)

I believe that they are misrepresenting this camera. Perhaps engineering is not communicating with marketing.

As much as I hate lawyers, I believe Canon has some potential class action liability here.

If you purchased this camera and can get 1080 X 1920 video files from it, please let me know how. If not, call Robert x2411 at 1-800-828-4040. He is currently researching this issue for me.

Thanks.
Scott

Disregard the information for Robert above. I am now in contact with another persosn in customer relations that has asked that I withhold posting her information until she gets back with me after researching the issue.

Scott

I'm very interested to hear the response. Please post when you hear something.

this issue is discussed very nicely here: http://www.dvinfo.net/conf/showthread.php?t=100215&page=3
bottom line was 1140 x 1080 with less compression = better picture

scott, got your pm. hope this explains things.