View Full Version : Did I make a mistake by returning my 1-year-old AX100 for a full cash refund?


KathyMoore
11-12-07, 10:23 PM
Did I make a mistake by returning my 1-year-old AX100 for a full cash refund?
(purchased before the cut-off date of 2/27) It was still in mint condition
without the usual problems.

I haven't kept up with this forum in a long time. When I saw the new AX200
for sale, my first reaction was to take down my AX100 and drove to the
nearest return desk. 60 seconds later, I got my refund in cash. (more than
$2100, which was what was printed on the receipt from last year)

Then I came home and started reading the AX200 threads here.... apparently
the AX200 is not the "perfect" replacement for the AX100? :(

greg_mitch
11-12-07, 10:36 PM
By the AE2000 with a bit more cash...and quit taking advantage of the 100% customer satisfaction things!

Toe Tag
11-12-07, 11:27 PM
People like you are the reason they shortened their return policy that the rest of us need for legitimate returns.

Another lesson here too. If 720p projectors dropped from $2100 to $1300 over the last 12 months, or conversely, $2100 now buys you 1080p instead of 720p, people buying today might want to think about where things will be in November 2008. For that reason I advocate the $2100 3-year-warranty Sanyo Z2000 rather than the $2700 onesie-twosie-year-warranty Panasonic AE2000. Is the Panasonic picture really 25% better to justify the 25% higher price? And with the Sanyo, you'll feel less silly a year from now when 1080p projectors cost $1400.

mjn
11-13-07, 01:28 AM
Oh yea, you should be very sad. The AX200 isn't the perfect replacement. GMAB. Its only an upgrade in 3 or 4 catagories and $800 cheaper. You officially didn't do anything wrong so I am not knocking you, but to come on here dedicate a thread, and give yourself the purple frown is pathedic.

Get yourself the AE2000 and consider it highway robbery.

Xander
11-13-07, 04:18 AM
Did I make a mistake by returning my 1-year-old AX100 for a full cash refund?How very, very sad. Any hint of guilt?

davyo
11-13-07, 06:45 AM
Did I make a mistake by returning my 1-year-old AX100 for a full cash refund?
(purchased before the cut-off date of 2/27) It was still in mint condition
without the usual problems.

I haven't kept up with this forum in a long time. When I saw the new AX200
for sale, my first reaction was to take down my AX100 and drove to the
nearest return desk. 60 seconds later, I got my refund in cash. (more than
$2100, which was what was printed on the receipt from last year)

Then I came home and started reading the AX200 threads here.... apparently
the AX200 is not the "perfect" replacement for the AX100? :(

The company sells you a product in good faith and offers to take care of you if you have a problem, the product works great and you thank the seller by screwing them over.

How very uncool !!!!!!

Davyo

nobi125
11-13-07, 06:47 AM
Who the hell was stupid enough to let you return it?

davyo
11-13-07, 07:01 AM
Who the hell was stupid enough to let you return it?

It was probably Costco, remember they used to back their products for a full refund until they started getting screwed by customers returning stuff and taking advantage of them.

The customers that screwed Costco over ended up screwing us over cuz Costco had to stop their return policy.
So now the honest people that might need to return a product have to eat it when it breaks.

It sucks how a few dishonest people can ruin it for everyone else.

Davyo

Redman
11-13-07, 08:48 AM
Your biggest mistake was bragging about it!

Mit07
11-13-07, 09:37 AM
Your biggest mistake was bragging about it!

I agree.

However, before the return policy was changed everyone was posting here about how easy it was to get a no-questions asked, 100% cash refund for any reason at any time. Very few people cautioned that returns under this policy should be "legit." People took advantage, posted and bragged about it here. Now the party is over. Of course any reasonable person knew this would happen.

TF Ghost
11-13-07, 09:44 AM
This thread is pointless and I see no valid questions. It sounds like you simply wanted to brag about getting a refund, so I'm not surprised everyone's blasting you.

On a side note, when you returned the unit did you at least give them a "reach around"? Oh, you're female. My bad. Disregard.

davyo
11-13-07, 09:51 AM
This thread is pointless and I see no valid questions. It sounds like you simply wanted to brag about getting a refund, so I'm not surprised everyone's blasting you.

On a side note, when you returned the unit did you at least give them a "reach around"?

Im not sure a reach around is possable to do while your bending someone over.

Davyo

BuGsArEtAsTy
11-13-07, 09:59 AM
KathyMoore <-- Should be blasted for screwing over stores like Costco (and the rest of us indirectly), and then bragging about it.

Costco and stores like it <-- Deserves customers like KathyMoore if they're going to allow such a liberal return policy.

TF Ghost
11-13-07, 10:16 AM
Im not sure a reach around is possable to do while your bending someone over.

Davyo

I beg to differ:

http://www.urbandictionary.com/define.php?term=reach+around

:)

CaspianM
11-13-07, 10:29 AM
It was Costco's own adoption of "no question asked" return policy that caused a failure in long run.
If they did not say not exchange/returnable if not defective no one else to blame.

reconlabtech
11-13-07, 10:34 AM
Did I make a mistake by returning my 1-year-old AX100 for a full cash refund?
(purchased before the cut-off date of 2/27) It was still in mint condition
without the usual problems.

I haven't kept up with this forum in a long time. When I saw the new AX200
for sale, my first reaction was to take down my AX100 and drove to the
nearest return desk. 60 seconds later, I got my refund in cash. (more than
$2100, which was what was printed on the receipt from last year)

Then I came home and started reading the AX200 threads here.... apparently
the AX200 is not the "perfect" replacement for the AX100? :(

I'm not sure what you are reading but correcting the problems of the AX100 and improving the performance of all of the features of the AX100 sounds like a perfect replacement to me.

My only problem with your action taken is that you returned your AX100 BEFORE you did any homework on its replacement. You made a big mistake but lucked out. Good luck with the AX200.

JOHNnDENVER
11-13-07, 11:34 AM
$2100?? man go for the AE2000!!!!!

MGar
11-13-07, 12:00 PM
You should be ashamed.

Just received the second rebate in the mail today. :) This is a $400 check,
which is great, because it's all money. It's only been 7 weeks! :)

The first rebate that I got for the AX100U was a lousy Blockbuster rental card
and $200 check. (that took a LONG time)

I mailed the $400 rebate form for the third AX100U that I bought just last week
and it will hopefully get here just as fast. :)

KathyMoore
11-13-07, 03:18 PM
I went back to C***co this morning and asked the manager if they still
had the AX100 that I returned. It was still sitting there, under a pile of
returned coats.(!)

Apparently they are NOT allowed to re-sell returne merchandise, even it
was only from last night... but...

After a couple of phone calls, she allowed me to take the AX100 back.
(in exchange for the money, of course) Basically, it was like the return
never occured. This, of course, also included a written note on the
original receipt that says I'm still covered under the old return policy. :)
(which means I'm still free to bring it back when the unit goes bad,
or when Panasonic comes out with AX300.... whichever comes first... :D )

I have re-mounted the AX100 back on the ceiling and it is still projecting
a very bright & beautiful picture on my DaLite High Power 133-inch screen.

Total money wasted: [REMOVED PER REQUEST BY MOD]

TF Ghost
11-13-07, 03:32 PM
I went back to C***co this morning and asked the manager if they still
had the AE100 that I returned. It was still sitting there, under a pile of
returned coats.(!)

Apparently they are NOT allowed to re-sell returne merchandise, even it
was only from last night... but...

After a couple of phone calls, she allowed me to take the AE100 back.
(in exchange for the money, of course) Basically, it was like the return
never occured. This, of course, also included a written note on the
original receipt that says I'm still covered under the old return policy. :)
(which means I'm still free to bring it back when the unit goes bad,
or when Panasonic comes out with AE300.... whichever comes first... :D )

I have re-mounted the AE100 back on the ceiling and it is still projecting
a very bright & beautiful picture on my DaLite High Power 133-inch screen.

Total money wasted: appx $11 in gas money, driving back and forth
from my house to the C***co.... plus the $800 that I spent at the
C***co last night... on random Christmas presents and a couple boxes
of $90 cigars for myself. C***co is a big money-sucking machine....
my family last year alone spent nearly $23000 there, according to their
records... if C***co sells it, we don't buy it anywhere else.... even if
it's just a gallon of milk, we drive to Costco...

A. Why? Did you return it because AVS Forum members blasted you?
B. Who the h*** cares how much you spent with Cause-tco or how expensive your cigars are?

New PC: $1100.00
Wireless keyboard: $20.00
High-speed internet: $49.99

Reading ignorant posts while sitting in a cube farm: Priceless

Anywho, the horse is dead so I'll stop hitting it. Have a nice day! :)

(I know, I know. That joke's been dead for a while.)

KathyMoore
11-13-07, 05:09 PM
A. Why? Did you return it because AVS Forum members blasted you?


Ummm... that's not the reason at all... I don't think I've ever made a decision
based on what I read on the internet... :) (otherwise, I would have voted
for someone else the last time)

I just didin't think it was worth it to return the AE100 and get the AX200.
By getting the AE100 back, I still retained the "lifetime return policy" on
the AX100.(as guaranteed by the written/signed note of the manager)
This way, I can keep the AX100 and return it when the the AX300/400/500
comes out. In 2, 3 or 5 years, I'll still get the entier $2100 back from C***co.
There's no doubt in my mind that that my AX100 will break before then...:D

If I had kept the money and ordered the AX200 from C***co, I would
only 90 days to return it. (which makes it pointless for me to buy it from
C***co.... because I can get a better deal on the AE200 from one of the
forum sponsors here)

reconlabtech
11-13-07, 05:13 PM
This way, I can keep the AE100 and return it when the the AE300/400/500 comes out. In 2, 3 or 5 years, I'll still get the entier $2100 back from C***co.
There's no doubt in my mind that that my AE100 will break before then...:D


Until they read this post, then they will change their policy again and you will lose your scam.

KathyMoore
11-13-07, 05:28 PM
Until they read this post, then they will change their policy again and you will lose your scam.

It was the manager who told me to do this way in the first place. :)
Oh well.... she'll probably get fired after someone reads this post.

Jones_Rush
11-13-07, 05:47 PM
Ummm... that's not the reason at all... I don't think I've ever made a decision
based on what I read on the internet... (otherwise, I would have voted
for someone else the last time)

I just didin't think it was worth it to return the AE100 and get the AE200.
By getting the AE100 back, I still retained the "lifetime return policy" on
the AE100.(as guaranteed by the written/signed note of the manager)
This way, I can keep the AE100 and return it when the the AE300/400/500
comes out. In 2, 3 or 5 years, I'll still get the entier $2100 back from C***co.
There's no doubt in my mind that that my AE100 will break before then...

If I had kept the money and ordered the AE200 from C***co, I would
only 90 days to return it. (which makes it pointless for me to buy it from
C***co.... because I can get a better deal on the AE200 from one of the
forum sponsors here)

Oh my god. I really didn't see this coming. The truth never seemed colder.

thaxx
11-13-07, 05:55 PM
So now you have your $2100 pj back less the $600 you got in rebates. $1500 for the AE100.
Not bad. But you could of had the 2000 for the exchange of the 100. $2100 + $600 rebate money. = the 1080P Pany 2000. I guess the guilt got to you.
I have a feeling you didn't really go get your AE100 back.
Maybe it's just me.

Jones_Rush
11-13-07, 06:13 PM
So now you have your $2100 pj back less the $600 you got in rebates. $1500 for the AE100.
Not bad. But you could of had the 2000 for the exchange of the 100. $2100 + $600 rebate money. = the 1080P Pany 2000. I guess the guilt got to you.
I have a feeling you didn't really go get your AE100 back.
Maybe it's just me.

In my opinion she got the most out of this scam. In the future she will get full $2100 for the AX100, just like she got now.

For now, she is enjoying the projector without being responsible for its aging bulb or other damages.

If she wasn't honest about something (with us that is), I think it's about the gender. Scams, cigars, sounds like a man.

oxbrown
11-13-07, 07:52 PM
"...random Christmas presents and a couple boxes
of $90 cigars for myself. C***co is a big money-sucking machine....
my family last year alone spent nearly $23000 there...

It's amazing the depths that people go to prove they're shallow.

Zero postings on C***co? This thread should be closed.

greg_mitch
11-13-07, 09:18 PM
Ummm... that's not the reason at all... I don't think I've ever made a decision
based on what I read on the internet... :) (otherwise, I would have voted
for someone else the last time)

I just didin't think it was worth it to return the AE100 and get the AX200.
By getting the AE100 back, I still retained the "lifetime return policy" on
the AX100.(as guaranteed by the written/signed note of the manager)
This way, I can keep the AX100 and return it when the the AX300/400/500
comes out. In 2, 3 or 5 years, I'll still get the entier $2100 back from C***co.
There's no doubt in my mind that that my AX100 will break before then...:D

If I had kept the money and ordered the AX200 from C***co, I would
only 90 days to return it. (which makes it pointless for me to buy it from
C***co.... because I can get a better deal on the AE200 from one of the
forum sponsors here)

Do you think you are being just a bit unreasonable with expecting a store to eat the cost of a new projector 5 years later?