In the homerun there is a "GE Security 10 port Telecom Module - CC-TP0110".

It has cat5e from the home hooked up to 9 ports.

One (first) port has a cat5e connected with the wires spread out and dangling free
in the box. What's this for?

The wires look like they slide in. All wires are inserted identically, except
one which has orange and orange/white switched. Installer screw up?

They didn't hook up the drops I wanted (some are for ethernet, some for phone). Is there a tool I use to remove the wires from the Telecom module?
Is there a tool to insert the wires in the Telecom module? Or can I just pull
them out and jam new ones in with a screwdriver or something?

THANKS!

Wrong forum. You want Home A/V Distribution.