My KV36HS500 sometimes posted 6 sometimes 7 blinks. I could get it to fire up every now and then but the times it would turn on were happening less and less often. When I could get it to turn on my picture was perfect in every way. A repairman came and snipped the cables from the flyback and took my D board. They claimed to have replaced the flyback and an IC or 2 for a a pricey $400. The repairman reinstalled the D board. He had extreme difficulty removing the board on the back of the tube so that he could reinstall the cables from the flyback - lots of yanking and pulling (it made me pretty nervous as that glass is pretty thin there). He finally pulled the glued pins free with a screwdriver. He installed the cables and replaced the part and adjusted the tuning by the flyback. He then put the cover on the unit and we put it back on the stand. We then noticed that the picture was distorted. It appeared rotated counter clockwise and also warped down toward the left. This occured in every picture mode. The repairman said he would have to research the problem. After he left I confirmed that this problem could not be fixed in service mode. The rotation feature at max rotation did not even come close to turning it back (i did not save any geometry settings that I messed with). The repairman returned and took my TV with him. They ordered the W board which I believe is the one on the back of the tube. This has not fixed the problem. They say that nothing they could have done could have ruined my picture. They say that my picture was like that before it had trouble turning on. Pretty much they accuse me of trying to get an additional problem fixed for free. I keep asking them why I would spend $400 dollars to fix a TV with a crappy picture. So I am asking anyone here, is there something the repair shop could have done or be overlooking? could the ICs they installed be faulty or improperly be installed or be the wrong ICs? These guys have been working on my TV for 7 weeks and I feel like I am getting ripped off.

The yanking and pulling on the crt neck, which should NOT have been necessary, could have shifted the adjustable components located there and this could certainly be causing the distortion you are now seeing.

I had a refurbished D board installed in my set last year. I don't believe the wires from the neck of the tube to the flyback transformer were replaced in this process. I seem to recall that the wires were removed at the old flyback and reused. The anode lead was replaced with a new one because of the difficulty in removing that lead from the flyback. The removal and installation of the D board certainly did not involve any yanking and pulling.

Did you get a written estimate before you authorized the repairs? If so, the repairman should do what it takes to complete the repair.

Did you pay with a credit card? If so, you might be able to dispute the charges through your credit card company.

And I agree with raouliii that the repairman should not have been yanking and pulling on the yoke-mounted board.

Bob

The shop returned my TV claiming it was fixed. The shop said that the W board did indeed work. They said that they knew it was broken because when they removed the cables on the board my picture straightened out. The picture still had geometry issues but I figured this shop worked on my TV for 7 weeks so i was not going to complain. I felt confident that I could do a better job than they would in service mode anyway so I paid my bill. I spent 4.5 hours trying to fix the geometry but some of the settings would not function such as rotate (NSCO) and Horizontal Trapezoid (HTPZ). I began to suspect foul play. I removed the cover to my TV and found that all the cables were indeed connected to the new W board but one of those cables was left unhooked from the main board that handles tuning. I plugged this cable back on the main board and fired up my TV. There it was - the rotated picture. These guys ordered me a new board and found the same problem. Rather than be honest they just unplugged the cable and hoped I would settle. I won't bore you with all the details but the shop denied everything and accused my of scamming them. After all of this I spent several days staring at the insides of my TV figuring out what to do. Lawsuit was on my mind. After further inspection the Tuner board plug had the words mute labeled on the pin. I wondered why a circuit board having to do with geometry would hook into a mute slot on a tuner board. I looked all over and and examined one of the vertical boards. Below one of the other plugs they reattached during repair - was another slot the same size as the unattached cable. Long story short I fixed my problem myself (even the broken service mode settings work). Funny thing is, (actually nothing about this is funny) when I watched the technician remove my whole circuit board tray, I asked him if he was going to mark where all those cables go. He told me they were all different sizes and that there was only one place they can go. My Geometry is still scarred for life but I am pretty proud of how well I did after several more hours of work. Of course the shop fouled up all of the geometry in the service mode while they were trying to solve the problem. How could I have expected them to write down the original geometry settings as any non moron would. Anyway, the shop denies all liability and even says I voided their warranty. Even though I offered pictures and a video demonstrating what happens when the board is attached incorrectly. Moral of the story. Beware your technician. $430 and parts I did not need and 7 weeks with no TV.

The shop returned my TV claiming it was fixed. The shop said that the W board did indeed work. They said that they knew it was broken because when they removed the cables on the board my picture straightened out. The picture still had geometry issues but I figured this shop worked on my TV for 7 weeks so i was not going to complain. I felt confident that I could do a better job than they would in service mode anyway so I paid my bill. I spent 4.5 hours trying to fix the geometry but some of the settings would not function such as rotate (NSCO) and Horizontal Trapezoid (HTPZ). I began to suspect foul play. I removed the cover to my TV and found that all the cables were indeed connected to the new W board but one of those cables was left unhooked from the main board that handles tuning. I plugged this cable back on the main board and fired up my TV. There it was - the rotated picture. These guys ordered me a new board and found the same problem. Rather than be honest they just unplugged the cable and hoped I would settle. I won't bore you with all the details but the shop denied everything and accused my of scamming them. After all of this I spent several days staring at the insides of my TV figuring out what to do. Lawsuit was on my mind. After further inspection the Tuner board plug had the words mute labeled on the pin. I wondered why a circuit board having to do with geometry would hook into a mute slot on a tuner board. I looked all over and and examined one of the vertical boards. Below one of the other plugs they reattached during repair - was another slot the same size as the unattached cable. Long story short I fixed my problem myself (even the broken service mode settings work). Funny thing is, (actually nothing about this is funny) when I watched the technician remove my whole circuit board tray, I asked him if he was going to mark where all those cables go. He told me they were all different sizes and that there was only one place they can go. My Geometry is still scarred for life but I am pretty proud of how well I did after several more hours of work. Of course the shop fouled up all of the geometry in the service mode while they were trying to solve the problem. How could I have expected them to write down the original geometry settings as any non moron would. Anyway, the shop denies all liability and even says I voided their warranty. Even though I offered pictures and a video demonstrating what happens when the board is attached incorrectly. Moral of the story. Beware your technician. $430 and parts I did not need and 7 weeks with no TV.

I'm with you my freind, those guys (Crooks) remind me of the electrician that was installing the electrical pipes inside the concrete walls in my new house, where later they had to install the wires inside those pipes,i asked them if you don't have a sckematic of what your are doing how you're going to know where the wires go to later, and they responded, oh, we know this by Heart, what happed when they went to put the wires inside the pipes they most of them didn't know where those had to go, so they lost too long time and some installations of some wires were not the way i wanted, so this was aggravatingl,i the one that laughed on their faces.