shl_edge
12-03-07, 02:37 PM
hi all, i hope someone can help as i think my DLink DSM 520 is pooched!
I've had this box for just over a year and have been really really pleased with it. i think its a spectacular product. i had it set up Wireless to my home network and am running Windows Media Connect w/ Media Player 9 on my WinXP SP2 "server". i do not have installed any DLink server software.
the 520 came to me new in the box, with installed firmware 1.02. this past weekend i reconfigured my hardware placement, and was able to hard wire the 520 to the network instead of using the wireless. after changing the network connection type in setup > network (on the 520) i was prompted to install a firmware upgrade. I chose yes... perhaps i was wrong :(
the downloading and updating screens flashed over the screen that informed me what i was upgrading to, so i was not able to see the firmware version that was being installed. the firmware downloaded and installed. at 100% installation the 520 tried to reboot. now, i get as far as the power light coming on. no further. no welcome screen, nothing.
i have a call in to DLink support. 1st level ran thru the usual; hard reset, unplugging for a few minutes etc. they created a case number and bumped it up to 2nd level, Mon - Fri 9-9 support, but i have not heard from them yet.
any suggestions? any questions? can i downgrade the firmware via USB? do i need to install the Dlink Server software on my PC as Media Connect has been phased out? any help would be appreciated, as i said this was a great product up until now.
thanx for your time
marc.
I've had this box for just over a year and have been really really pleased with it. i think its a spectacular product. i had it set up Wireless to my home network and am running Windows Media Connect w/ Media Player 9 on my WinXP SP2 "server". i do not have installed any DLink server software.
the 520 came to me new in the box, with installed firmware 1.02. this past weekend i reconfigured my hardware placement, and was able to hard wire the 520 to the network instead of using the wireless. after changing the network connection type in setup > network (on the 520) i was prompted to install a firmware upgrade. I chose yes... perhaps i was wrong :(
the downloading and updating screens flashed over the screen that informed me what i was upgrading to, so i was not able to see the firmware version that was being installed. the firmware downloaded and installed. at 100% installation the 520 tried to reboot. now, i get as far as the power light coming on. no further. no welcome screen, nothing.
i have a call in to DLink support. 1st level ran thru the usual; hard reset, unplugging for a few minutes etc. they created a case number and bumped it up to 2nd level, Mon - Fri 9-9 support, but i have not heard from them yet.
any suggestions? any questions? can i downgrade the firmware via USB? do i need to install the Dlink Server software on my PC as Media Connect has been phased out? any help would be appreciated, as i said this was a great product up until now.
thanx for your time
marc.