View Full Version : Transporting new plasma on its side...double standard


mike7_01
12-20-07, 06:44 AM
Okay here's the deal. When I originally bought my plasma cc wouldn't let me take delivery in my own vehicle because it couldn't be transported upright. Well the first one they delivered in a large truck and it was upright. I ended up having to exchange it due to to a defect. Well last night they pull up in my driveway in a little FireDog decal laded Scion. I watch them pull my tv out, which was transported on its side for about 20 miles. So I question the delivery guy, about how they wouldn't let me take it myself because I couldn't transport it upright. The delivery guy responds that he does it all the time and never had a problem. Should I assume the Firedog Scion has a specially designed suspension for delivering plasma tv's or is the whole not transporting a plasma on its side thing an overblown issue? It's okay for cc to transport a plasma on its side, but not me? Even though the liability lies in different hands depending on who transports it, would cc, as the delivery guy said, transport plasmas on their side all the time if there was a chance they would be responsible for damaging the panel? What have been your experiences with plasma transporting?

Foxbat121
12-20-07, 09:01 AM
Why do you like to take chances to brake the glass panel of your new TV? I don't understand. If I were you, I will refuse the delivery and call up CC to complain about this delivery guy. If you panel shatters a few days later, you have no way to prove that it's not your fault.

mike7_01
12-20-07, 09:21 AM
Why do you like to take chances to brake the glass panel of your new TV? I don't understand. If I were you, I will refuse the delivery and call up CC to complain about this delivery guy. If you panel shatters a few days later, you have no way to prove that it's not your fault.

Is it possible for the glass to shatter days after the delivery?? That seems kind of unlikely unless there is some type of stress crack already present...that I would think would be noticeable.

chrisherbert
12-20-07, 09:45 AM
Was it on its side or flat? Transporting on its side should be fine, as long as the glass is perpendicular
with the floor of the truck.

dsmith901
12-20-07, 09:55 AM
Have you ever seen a truck carrying large sheets of glass to a job site? If so you will notice they always haul it upright to reduce chances of breakage. And that is why it is best to transport plasmas upright as well. If that guy does it otherwise and no breaks he has been very lucky.

Cleveland Plasma
12-20-07, 10:26 AM
If your screen crackes a few days later it is highly doughtful it was due to this delivery guy. They did not make a wise choice delivering it on the units side, but since they delivered the unit they are liable.

You know how it works, if you would have brought it home on its side it probably would have cracked for you, CC got lucky.

pack-man
12-20-07, 10:27 AM
bad idea, if you must, i would transport it with the glass facing up so the weight isn't pressing on it. still a bad idea.

Supergiant
12-20-07, 09:21 PM
Bah I drove my 55inch screen down in the back of my SUV. Spread blanket underneath, no problems. I do understand it's probably not as safe as transporting it upright, but I don't think it's this "sure way to crack your plasma" as a lot of people here tell you. I also don't remember hearing about any kind of a trend of plasmas cracking when transported improperly. I'm sure if it was so dangerous, you would hear more horror stories. My 2 cents.

joemama127
12-20-07, 10:37 PM
Bah I drove my 55inch screen down in the back of my SUV. Spread blanket underneath, no problems. I do understand it's probably not as safe as transporting it upright, but I don't think it's this "sure way to crack your plasma" as a lot of people here tell you. I also don't remember hearing about any kind of a trend of plasmas cracking when transported improperly. I'm sure if it was so dangerous, you would hear more horror stories. My 2 cents.
There were tons of horror stories in the early days of plasmas...many people (including commercial carriers) didn't understand the importance of keeping them upright until it was too late. Some manufacturers even added a sensor that would change colors to indicate if the box had ever been laid horizontal. Simple physics 101 should tell you that a large expanse of relatively thin glass only supported at the extreme edges...is not going to be stable with gravity working on the largest part of its surface area.

chaz01
12-21-07, 09:06 AM
Job requirements: driver's license.

End of story.

mike7_01
12-21-07, 10:31 AM
Job requirements: driver's license.

End of story.

Don't forget the second requirement, at least in my case: plumber's crack.