Here is a thread that will list all discs reported as having a problem with the new Samsung BD-UP5000. I'll update this 1st post as we go :

UPDATE (03/31/07) : For 24fps related issues, see http://docs.google.com/View?docid=dg6dggdj_15dmw8bqcq

Issues remaining after firmware 1.2, released 03/10/08 :

01) NEW ISSUE : older Universal titles (The thing, The mummy, ...) don't display menu items
02) Sunshine (BR) : various playback issues, playing movie only with no FF/RW or pause works
03) Les gendarmes de St Tropez (french HD DVD) : none of the 4 discs go past the M6 logo
04) Spiderman 3 (BR) : "jumpy" menu behavior, making selections difficult
05) Lost Season 3 (BR) : "jumpy" menu behavior, making selections difficult
06) Cars (BR) : "jumpy" menu behavior, making selections difficult
07) Beowulf (HD DVD) : initial "loading" can take up to 2 minutes, black screen during that phase

Issues remaining after firmware 1.0, released 01/16/08 :

01) Ratatouille (BR) : angle icon randomly through movie (turning OSD off removes angle icon indications) / audio glitches (FIXED)
02) 3:10 to Yuma (BR) : pop-menu not usable in 24 fps
03) Resident Evil - Extinction (BR) : Blu-wizard feature not working (FIXED)
04) The Kingdom (HD DVD) : IME (U-control) features not working properly (FIXED)
05) Sunshine (BR) : various playback issues, playing movie only with no FF/RW or pause works
06) Star Trek TOS (HD DVD) : 5 episodes don't play, locks up unit, power needs to be unplugged (FIXED)
07) Mr Woodcock (BR) : doesn't play at all, goes into "slide show" on front display (FIXED)
08) Babysitters (XXX title / HD DVD) : doesn't play at all, locks up after warnings (FIXED)


Issues reported before firmware 1.0 :

01) Planet Earth (HD DVD) : selecting chapters in the menu will not do anything and menu is locked until next menu loop (FIXED)
02) POTC - At world's end (BR) : menu displayed improperly, making selections difficult (FIXED)/ can't display subtitles (FIXED)
03) Pixar Shorts (BR) : Right after the FBI warning screen the movie just goes blank and does not go to the menu (FIXED)
04) Ratatouille (BR) : angle icon randomly through movie / audio glitches / no subtitles (FIXED)/ can't go back to menu (FIXED)
05) Soprano's Season 6, Part II (HD DVD) : menu is locked, unable to select episodes
06) Pan's labyrinth (HD DVD) : doesn't play at all (FIXED)
07) 3:10 to Yuma (BR) : doesn't play at all (FIXED) / pop-menu not usable
08) Resident Evil - Extinction (BR) : only PiP plays, can't watch the movie (FIXED) / Blu-wizard feature not working
09) The Kingdom (HD DVD) : IME (U-control) features not working properly
10) Sunshine (BR) : only PiP plays, can't watch the movie (FIXED) / new issue : only plays about 4 minutes
11) Star Trek TOS (HD DVD) : 5 episodes don't play, locks up unit, power needs to be unplugged
12) Mr Woodcock (BR) : doesn't play at all, goes into "slide show" on front display
13) Babysitters (XXX title / HD DVD) : doesn't play at all, locks up after warnings

Pixar Shorts - Right after the FBI warning screen the movie just goes blank and does not go to the menu.

Please note that problems are not always specific to every BD-UP5000. Furthermore, there doesn't seem to be a pattern amongst player build dates. Needless to say, it is unknown why some players have problems and others do not. That said, unless there are more than a few reports of a particular issue all problems will be categorized as "only some players affected".

All problems below were reported with Firmware 071108.02_XXXX_0924.11_XAA

Pirates of the Caribbean: At World's End (BR) The talking skull in the menu makes the text unreadable.
Planet Earth (HDDVD) Disc plays, but the scene selection has problems. You are only able to select "Play All". When choosing a chapter nothing happens.
Transformers (HDDVD) On disc start up, "Web Enabled Update" never finishes. Note, this problem only comes up if you have previously been connected to a network, but the network no longer has internet access. It's as if the timeout never occurs, or is set for too long.
Die Hard (BR) Will not play
Live Free or Die Hard (BR) Will not play
Mr and Mrs Smith (BR) Will not play
Fantastic Four Rise of the Silver Surfer (BR) Will not play
Close Encounters of the Third Kind Director's Cut (BR) The movie freezes at around time-stamp "14:33". Pressing "play/pause" twice unfreezes the movie and playback continues. This issue only seems to come up when starting the movie from the beginning.
Smokin' Aces (HDDVD) Disc plays, but exhibits studdering and skipping behavior, almost as if video and audio are paused. Only happens a few times throughout the movie.

NOTE, BD+ Blu-ray discs will play on the majority of players.

OK, updated with as many as I could find. Let me know if you know of anymore.

Also, I realize that is difficult to read, but once he puts it in the FAQ wiki it will make a lot more sense :) This way he can just copy and paste.

===== Die Hard =====
Will not play

===== Live Free or Die Hard =====
Will not play

===== Mr and Mrs Smith =====
Will not play

===== Fantastic Four Rise of the Silver Surfer =====
Will not play

Well that's an easy one, it does not work with BD+ right now.

Actually, I'd mark that as a PRO rather than a CON. :)

Actually, I'd mark that as a PRO rather than a CON. :)
Amen.

I had some odd glitches with "Ocean's 13" HD-DVD last night.

When I would search a bit, it would sometimes take quite a while for the unit to respond when I pressed play again -- perhaps 20 to 30 seconds. It was enough to make me think it had locked up, but it seemed to eventually recover. When it started playing again, it would sometimes play with little "jumps" in the video every second or so. This was particularly noticeable during the end credit roll, where these little jumps in movement were quite obvious with the constant scroll speed. They seemed to happen at very regular intervals -- about once a second or faster. If I let it play long enough (maybe a minute), the jumping would stop and the motion would be smooth again. This effect was much less noticeable during the film, but I still noticed it happen here and there.

I'm not sure if it only happened when I searched or paused a bit, but I think it may have been directly related to this.

All in all, this DVD seemed much rougher around the edges compared to the other titles I've tried. as well as the above issues, there was no separate menu screen -- you just had to pause the video and bring up the "while playing" menu. The subtitles were a pain to turn on and off -- it appeared that you could only really control this via the disc's menu. The lack of automatic bookmarking/resuming was downright stupid. Is this a limitation of HD-DVD's? All the BD titles I've tried automatically start up at the last position.

Larry

I had three audio/video glitches with The Simpsons Blu-Ray. Two of them are completely repeatable and happen every time I play these spots, while the other one did it once and did not repeat when I played the section again. I was listening to the DTS track over optical on a Lexicon DC1, so I was only hearing the core DTS track and not the full MA track.

Here are the details:

1) Chapter 3, 5:03 during the minister's speech. Audio dropout and VERY slight video glitch (the video glitch was BARELY noticeable.) This happens EVERY time I play this spot.

2) Sometime during the dome coming down -- didn't repeat on subsequent viewings so I'm not sure of the exact time.

3) Chapter 17, 56:17 after heart-shaped ice breaks. Again, audio dropout and VERY slight video glitch that is almost unnoticeable.

Larry

Note, this is in wiki format so SileasResearch can add it to the wiki. I'm gonna pm him with a link to this thread and I'll update it here so he can copy and paste.

Bluray, HD-DVD, and DVD disc problems

Below you'll find a list of discs that have been reported as having problems with the Samsung BD-UP5000. All reports were taken from the "Dual Format Players Forum" at avsforum.com

Please note that problems are not always specific to every BD-UP5000. Furthermore, there doesn't seem to be a pattern amongst player build dates. Needless to say, it is unknown why some players have problems and others do not. That said, unless there are more than a few reports of a particular issue all problems will be categorized as "only some players affected".

== Firmware 071108.02_XXXX_0924.11_XAA ==

=== Only some players affected ===

==== Bluray ====

===== Fantastic Four Rise of the Silver Surfer =====
Will not play



Just wanted to report that today I bought the Bluray Fantastic Four Rise of the Silver Surfer DVD and it is started up and is playing just fine with my Samsung BD-UP5000. Picture and sound are fantastic and I am only viewing it at 1080i.:)

anybody had a problem with their 300 hd dvd/combo? displays the movie in 60 fps instead of at 24fs. the feature is on and it works fine on my other hd dvd discs, my set is a samsung hl-t xx89s.

Tried watching Soprano's Season 6, Part II on HD-DVD. The disc loads and will get you to the main menu, but it won't let you select "Episodes" or "Language" which look to be the only options. I tried the 1st and 2nd disc and both gave the same results.

Why does Amazon say that this unit will be released in Feb 2008?

http://www.amazon.com/dp/B000VDG0UK?smid=ATVPDKIKX0DER&tag=dealtime-ce-feed-20&linkCode=asn


Do all of the dual format players have problems? Which one has the least issues and where can I get it?

I have watched Fantastic 4 Silver Surfer and 28 Weeks later, both Fox titles, flawlessly on the 5000. I am connected to a Denon 4308 feeding a Sony SXRD via 1080p. :)

I tried two copies of American Psycho (BD), and both played okay initially. The first disc made it through the movie, then hung when I went back to see the deleted scenes. The second disc made it through about half the deleted scenes before hanging. Reloading, cycling power, and swapping discs made no difference. Once the disc stopped working, that was it for that disc. Fantastic Four Rise of the Silver Surfer (BD) would not play at all for me. I have the November build, and have not connected it to the internet yet. I'm debating whether or not I should hold out for a firmware release to fix the problems.

Just got my blue ray Live Free or Die Hard, it played on my 5000 without problems! All navigation commands work.

Mine will not play 28 Weeks Later on Blu-ray Disc.

Mine will not play 28 Weeks Later on Blu-ray Disc.

Mine played without error.

I have watched Fantastic 4 Silver Surfer and 28 Weeks later, both Fox titles, flawlessly on the 5000. I am connected to a Denon 4308 feeding a Sony SXRD via 1080p. :)

I also have watched Fantastic 4 ,cars ,live free die hard.I have a Denon 4806 and Sony 40 xbr3. All works well.:cool: Its sansung 5000

Mine played without error.So what am I doing wrong? It played the movie "300" on HD DVD but not "28 Weeks Later" on Blu-ray Disc.

Unless it is user error, I'm returning the player tonight.

For people who can't play Fox BD+ titles, what is your manufacturing date ? It is very strange that some UP5000 can play them and some don't, even though they all have the same firmware version.

So what am I doing wrong? It played the movie "300" on HD DVD but not "28 Weeks Later" on Blu-ray Disc.

Unless it is user error, I'm returning the player tonight.

what is your setup, including everything in the HDMI chain as well as your network (i would even specify how your home network is configured to the point of debarking your home).

what your player's settings; do you have CEC (Anynet on/off?)

I'm not @ home so I can't verify, but as I remember everything is basically still @ the default settings & the only changes I made was to set the clock and enable 24fps. The player is connected directly to an HDMI input of the PDP so I have not enabled the Anynet+ feature.

I'm not @ home so I can't verify, but as I remember everything is basically still @ the default settings & the only changes I made was to set the clock and enable 24fps. The player is connected directly to an HDMI input of the PDP so I have not enabled the Anynet+ feature.

what is your network configuration, are you actually connected to the internet?

by default, cec is on i believe...

Pan's Labyrinth HD-DVD will not play. Its the only disc so far that would not play on my player.

Live Free or Die Hard and Die Hard on bluray played fine on mine.

Pan's Labyrinth HD-DVD will not play. Its the only disc so far that would not play on my player.

Live Free or Die Hard and Die Hard on bluray played fine on mine.

I have the same with Pan s Labyrinth will not play. So far thats the only one :cool:

I have the same with Pan s Labyrinth will not play. So far thats the only one :cool:

If my memory serves me correctly, New Line JUST started releasing on hd-dvd. So, it could be that Samsung did not have a test disc from them. Anyone else try another New Line disc? They might be doing something on their discs differently. To me, it looks like a problem with the internet connection check. Im not sure though.'

I do not have another New Line hd-dvd disc or I would check.

i had some abhorrent playback of Underdog...

started player, inserted Underdog, previews started playing...i kept hitting chapter skip to get past the previews (annoying when it is authored like this!!), finally get to the last preview and suddenly all garbage is on the screen as if the resolution was something the tv couldn't handle, with this garbage on the screen, the Underdog "u" popped up spinning, then the menus appeared and garbage went away...i thought...strange

during playback i tried bringing up the menus and once again, all garbage on the screen except the little windo in the upper right that had the video playing...exiting the menus and now the video was in a window, smaller than the full picture, in the upper left...

at this point, since the screen wouldn't go back to normal, even after entering/exiting the menu screen again, i decided to hit stop (hey, now i'll be able to see if this title is authored to resume...)...

now i have a very nice screen telling me that this disc cannot be played because of the region setting of the player (i probably would have never seen such a screen since i don't now, nor probably never will, own discs outside of my own region).

so i eject the disc...close the drawer, it starts up like it did previously, only minus any of the previous garbage screens

i chapter skip until the disc menu pops up, go to the chapter we were at and then start playing...i decide to see what happens if i call the menus while playing again and this time it works fine...

strange but now seems to be playing fine...

the other day when i popped bourne ultimatum in, initially the player spit it out and said it couldn't play it...i reinserted it and it played fine

at some later point i inserted the bourne ultimatum disc in and it spit it out ... ejected, reinserted and played fine...

So is the list of movies that play without issues longer than this one? :eek:

They better get a few firmware fixes out quickly...

So is the list of movies that play without issues longer than this one? :eek:

They better get a few firmware fixes out quickly...

i was just reading that the pio 95 bd player requires a f/w upgrade to play underdog and that just about every new title coming out, particularly disney titles, *seem* to require f/w upgrades to play...

seems like a major BD-J issue...

this IS NOT a samsung 5K issue in isolation from other bd players, whether they be single format or dual format...

this is truly a great machine...imo, and this is from someone who owns a ps3 since launch as well as xa1 and xa2 (since their respective launches)...

So far I'm not seeing a lot the problem discs, Bourne Ultimatum for instance and some of the other Universal combo discs that seem to be plaguing the Toshiba camp on the list. Is the Samsung better at playing them or will it take longer to find out.

I agree some discs are problem causing but I have to admit I have not had a single Blu ray disc issue with the Panny 30k. Also with my Onkyo HD805 HD DVD player. The list for the 5000 is much to large for a unit just coming to market...

The list for the 5000 is much to large for a unit just coming to market...The inability of the BD-UP5000 to play all commercially manufactured HD DVDs & Blu-ray discs is unacceptable to me given this is the 3rd generation of HD DVD players to hit the market, duo format or not.

I agree some discs are problem causing but I have to admit I have not had a single Blu ray disc issue with the Panny 30k. Also with my Onkyo HD805 HD DVD player. The list for the 5000 is much to large for a unit just coming to market...

Quite the contrary....almost EVERY new piece of electronic equipment comes to market initially with a high(er) list price. That's the nature of electronics, the price drops as the market demands it. Look at the Toshiba HD players...started out in the $400 range and now some can be found for under $100!!!

I purchased a 50" Hitachi LCD rear projection 3 1/2 years ago for $3,500 and now a comparable unit today is $1,200.00 or less!!!

The inability of the BD-UP5000 to play all commercially manufactured HD DVDs & Blu-ray discs is unacceptable to me given this is the 3rd generation of HD DVD players to hit the market, duo format or not.

you know, i just don't understand where you are coming from or what your motivations are...

EVERY player out there has issues with commercially manufactured discs...that is the state of these new formats...

although, to be honest, i've not had problems with my XA1 and XA2 players other than *hiccups*

and the same, at least for now, holds true of the 5K for me...i've not had problems playing back a bd disc other than maybe a *hiccup* on one or two...


also, isn't this samsung's FIRST GEN hd dvd player?

you know, i just don't understand where you are coming from or what your motivations are...

I agree. He stated many posts ago that he returned his, yet he is still here posting about why he did so. Seems like he's trying to justify not keeping it - or he realized the mortgage was due! :)

So far every single disc I tried played without any issues. I haven't tried any HD-DVDs yet (gonna try The Kingdom tonight), but after about 15 BD movies, no problems to report.

I have not had any major issues with my Samsung BD-UP5000 playing BD and HD-DVD discs other than the occassional hiccup in audio that others have also reported. The movies play all the way through fine with excellent PQ. I do not see any noticable nor bothersome digital noise other than the grain that is in the source itself. I don't see any crawling ants or dots or mosquitoes in Transformers scene 3 snow scene (maybe I am looking at wrong scene?) The only scene early on with snow/ice scene is the one where it shows his grandfather in the antartic (or antartica) pole on the ice with his crew. And that scene seems to be intentionally fuzzed over to make it like a flash back scene... so it is a bit grainy on purpose?
The other quirks I have experienced is with Ratatouille with the "angle" icon popping up in the middle of the movie and the menus don't seem to work. The player seems to get confused on some menus or during playing of movie and remote control keypresses don't respond until you stop and restart the disc playback.

I chalk all the menu misbehaviours to the already alluded to "Disc Authoring" bugs and not the Samsung 5K. And I hope that these inconsistencies will eventually be fixed with a firmware update as soon as Samsung (and others) get in "sync" with the disc authoring makers.

The only other thing that concerns me about this player is the lack of fully implemented TrueHD and DTS HD MA audio handling. I wanted a new player for the high def audio as well as HD video. Hope that a firmware update enables all of these decoding capabilities.
and fix the crippled analog functionality also.

Other than these concerns (gripes?) I think this player is excellent. It will be kick-ass if they really do fix the deficiencies with the new firmware update.

I agree. He stated many posts ago that he returned his, yet he is still here posting about why he did so. Seems like he's trying to justify not keeping it - or he realized the mortgage was due! :)The mortgage payment, property taxes, DVC membership dues & post Christmas Visa bill are all due next month... the total charge is (10) BD-UP5000s :eek: however, this has nothing to do with my decision to return a sub-par DVD player to Best Buy. :rolleyes:

also, isn't this samsung's FIRST GEN hd dvd player?

Exactly....and as you said, other HD players are having problems too (mainly the BD ones with Fox titles).

Im not surprised at all though....Do I wish these players could play absolutely everything? Of course....but Im also realistic.

I understand that fw updates will be required. My complaints will be if they do not release fw to fix compatibility problems and add features (like advanced audio codecs).

I was playing POTC-AWE the other day and was having trouble understanding the carribean accents, so I turned on the english subtitles. The only problem is - the subtitles never appeared. The movie played fine and I had no other playback or navigation issues - just no subtitles.

I have screen messages set to off (to get rid of the "angle" messages on ratatouille). I was going to turn this back on and try again, but haven't had a chance yet.

Anybody else seeing this?

The 3:10 To Yuma Blu-ray on my Samsung has not gotten past the spinning gears screen that says "LOADING".

On some discs I occasionally see some very slight stuttering on movement that looks like a frame or is being "skipped" here and there. I step through the section and every frame plays, and it plays normally at slow speeds. At full speed, however, I get the slight frame-skip stutters. It is very repeatable in on certain shots, but it's definitely NOT there throughout the entire film -- it's only on certain shots.

One example of this is on Black Snake Moan BD. I can't remember the exact time, but without spoiling anything, it was near the end when a car pulls away from a house moving from left to right. The movement of the car jumps a couple times during the shot. I checked the disc (a rental) and it looks clean. I don't know if it's the disc in general, or just this specific disc, or a problem with the player, but (once again) it only does it here and there, it's repeatable, and it doesn't do it on every disc.

This is on a 1080i display.

Larry

The 3:10 To Yuma Blu-ray on my Samsung has not gotten past the spinning gears screen that says "LOADING".

I wonder if this is related to web content and release dates. This disc isn't supposed to be released until 1/8, so perhaps the web content isn't ready yet. Or worse, perhaps the web content is telling the player that it shouldn't be playing the disc yet. :)

I wonder if this is related to web content and release dates. This disc isn't supposed to be released until 1/8, so perhaps the web content isn't ready yet. Or worse, perhaps the web content is telling the player that it shouldn't be playing the disc yet. :)


Wouldn't that stink, as it would mean that the studios would have a way, through the web, to stop their discs from playing if they ever decided to. :eek:

I wonder if this is related to web content and release dates. This disc isn't supposed to be released until 1/8, so perhaps the web content isn't ready yet. Or worse, perhaps the web content is telling the player that it shouldn't be playing the disc yet. :)
"Pan's Labyrinth" won't play either. There will be more...

I just tested the Bluray DVD movie Ratatouille which is reported by many (if not all) to have the "angle" icon pop up in the middle of the movie at various points and at the same time these icons occur the audio hiccups or stutters for a split second. Mine as reported earlier is doing the same thing. But someone (sorry I forgot the poster at this moment) mentioned to try and turn off "Display Messages" in the UP5K setup menus. I tried this. Turned off "Display Messages" and then played the Ratatouille movie. It did not pop up any "angle" icons during the movie. However I still heard the audio hiccup where I believe the icons would normally show. So apparently the Samsung BD-UP5000 is still processing the data stream that tells it there are multiple angles available on the scenes and apparently in processing this extra overhead, misses some audio data and thus we hear the audio hiccup. Even when the "Display Messages" is turned off and it does not display the "angle" icon, the audio still hiccups. So there is a bug there. Can anyone confirm if this "angle" icon and audio hiccups occurs with this BD DVD on other players such as the Panasnic BD30 or PS3? If it does occur on those other players, then we can safely say the bug is in the BD DVD authoring itself and not in the player. It would be interesting if someone can confirm this (sorry if this was already done, if it was I did no remember seeing it). Thank You!

Also, I just popped in my FF Return of Silver Surfer DVD without an internet connection to the UP5K and it still started playing fine. Last previous report of mine said I had no problem playing this disc and at that time I did have an ethernet internet connection. So this is just to let y'all know that it plays with or without the ethernet internet connected and dismisses the idea that maybe it needs to get some enablement from the internet to play.

I wonder if this is related to web content and release dates. This disc isn't supposed to be released until 1/8, so perhaps the web content isn't ready yet. Or worse, perhaps the web content is telling the player that it shouldn't be playing the disc yet. :)

Unfortunately (or fortunately, depending on how you look at it), the disc plays fine on my Panasonic 30K and PS3.

I was playing POTC-AWE the other day and was having trouble understanding the carribean accents, so I turned on the english subtitles. The only problem is - the subtitles never appeared. The movie played fine and I had no other playback or navigation issues - just no subtitles.

I have screen messages set to off (to get rid of the "angle" messages on ratatouille). I was going to turn this back on and try again, but haven't had a chance yet.

Anybody else seeing this?

just picked this title up today and was watching it this evening...same behavior here...select subtitles but no subtitles appear.

wonder if this is limited to this title, to bd, or to both bd and hd dvd

So far I'm not seeing a lot the problem discs, Bourne Ultimatum for instance and some of the other Universal combo discs that seem to be plaguing the Toshiba camp on the list. Is the Samsung better at playing them or will it take longer to find out.Those discs didn't bother most Toshiba owners either.

Still no problems here. My current list of titles played is up to:

Matrix Trilogy (HD)
Pirates AWE (BD)
Rocky Balboa (BD)
The Fifth Element (BD)
Top Gun (HD)

what was the issue that was reporeted for Pirates AWE aside from the subtitles (which didn't work for me either)...

i know it was something about menus not being legible...on my 70 in. display the text was certainly *smaller* than i think it needed to be but it certainly wasn't miniscule so i just wanted to understand what the issue was...

tonight i'm going to pop it into my PS3 which is connected to a 50in and see what relative size the menu text is there...

"Pan's Labyrinth" won't play either. There will be more...

I just tried it........tried some of the subtitle options, chapters, etc., seemed to work fine.

Not sure why some people are having more disk problems than others.

Regards,
John

"Pan's Labyrinth" won't play either. There will be more...

Correction - the hd-dvd wont play, but someone has confirmed that the BD does play.

I expect a firmware update soon to resolve this.

I got POTC:AWE tonight from netflix and threw it in real quick to see the menus - no problems displaying the skull in the menu and the text seemed to be fairly large (didn't strike me as small at all).

I also havent had problems with Bourne movies or anything else I have thrown at it. It even played Casino Royale after taking longer than normal to start.

I dont know the build date (dont feel like pulling it out to check), but the firmware is 71108.2_1114_0924_xaa. Audio and Video via HDMI through a Onkyo 805 to a Samsung HLS5679 LED DLP.

So far this unit has been better than the XA2 I had before.

I got POTC:AWE tonight from netflix and threw it in real quick to see the menus - no problems displaying the skull in the menu and the text seemed to be fairly large (didn't strike me as small at all).

I also havent had problems with Bourne movies or anything else I have thrown at it. It even played Casino Royale after taking longer than normal to start.

I dont know the build date (dont feel like pulling it out to check), but the firmware is 71108.2_1114_0924_xaa. Audio and Video via HDMI through a Onkyo 805 to a Samsung HLS5679 LED DLP.

So far this unit has been better than the XA2 I had before.Put in some Pixar films and call me in the morning.

Put in some Pixar films and call me in the morning.

So are you gonna buy this if they release a firmware this month that solves the compatibilty issues? Toshiba did so soon after the XA2 was released (and continued to release them).

It had ALOT more problems with compatibilty than this unit (mainly on the combo discs and Paramount discs). AND the XA2 is considered a great machine after the firmware updates (by many reviewers). I remember Children of Men combo did not play in the XA2 at first....Also, The Untouchables would skip and stutter until a firmware update was released. That was just 2 examples that come to mind.

Give this product some time. Its not the first time these players have had compatibility issues.

So are you gonna buy this if they release a firmware this month that solves the compatibilty issues? I do own this and besides its quirky nature compared to the A35 (which works perfectly in my system) and the Panny BD30 (which also works perfectly in my system), I choose not to have to deal with "what might come in future". It is just a choice of mine and a strong gut feeling. I had problems with a handful of discs the first day I owned it. Doesn't bode well for me.

Put in some Pixar films and call me in the morning.

Unfortunately I don't have any to test.

First post on the forums but been reading the site for some time waiting for the Samsung BD-UP5000 to come out.

I finally bought it and so far it has not had any problem with the movies I have tried so far except 1. Watched Spiderman 3 last night. The movie played fine but I would only get sounds out of my front speakers during the movie but in the menu I would hear all the sounds with all the speakers.

I have it hooked up to an Onkyo SR705 through HDMI. I changed the player from PCM to both bitstreams and it was the same way. All other movies sound awesome so far. I was just wondering if anyone else has had this issue.

I haven't connected the player to the internet yet and was wondering if maybe this was the problem with this movie.

Thanks.

Add Sunshine to this list also. Audio no picture until you hit the stop then it's just for a second. All my HD DVD's play OK. Having trouble with bluray only. Only bluray that will play right now is Stargate.

Resident Evil Ex Same thing.

Still doing some checking. Not sure If i'm missing something in the setup.

This is my first HD player.

These are my experiences with the 5000 and a variety of HD-DVD and BR discs.

Live Free or Die Hard (BR - 20th C. Fox)

Disc Menu button doesn't work. Popup Menu shows the 'Disc Menu' item, then playback freezes about 10 seconds later. Nothing works in this state. Selecting Popup Menu again resumes playback.
Scene selection works only from the initial main menu, not during playback.
Had trouble getting back to the main menu (had to power cycle).
Black Hat Intercept game. Worked intermittently. Mainly crashed the box, requiring a power cycle.


Day After Tomorrow (BR - 20th C. Fox)

Angle icon pops up on main menu but doesn't seem to interfere with anything. Info menu says there are four angles to choose from, but none work.
Disc Menu button inactive, but can be accessed through Popup Menu.
Special features seem to work fine. The Search & Trivia Track features are pretty cool.

Overall, this disc works much better the LFDH from same studio.

Casino Royale (BR – Sony/Columbia)

Main menu has motorboating on startup.
Switching from 5.1 to uncompressed PCM causes motorboating for a while.
Few special features but they all seem to work fine.


Seven Years in Tibet (BR – Sony/Tri Star)

Main menu has motorboating at startup.
Occasional motorboating throughout movie.


Ratatouille (BR – Disney Pixar)

Angle icon pops up at various points.
Occassional motorboating during previews.
Gusteau's game locks box after tutorial.
Remote's buttons seem to randomly fail with this disc, but playback continues. Needs a power cycle to fix.


Dante's Peak (HD - Universal)
All works fine.

The Mummy (HD – Universal)
All works fine.

Hot Fuzz (HD – Universal)
All works fine.

The Good Shepherd (HD – Universal)
All works fine.

Planet Earth (HD – BBC)

Main menu episode/chapter selections don't work.
Occasional motorboating.


Note: I haven't watched all of these movies all the way through nor evaluated every special feature, but I did spend at least 30 minutes looking at each one.

With my my brief testing the Universal HD-DVD discs have been the most reliable. They've also had the fewest special features to play around with. I have some more discs of each format from other studios arriving in the coming days, and I'll report on those then.

My setup: BD-UP 5000, 1080p with multichannel PCM decoding, through a Denon AVR-2807 to a HP MD5880n (HDMI used throughout).

Disclosure & Disclaimer: I work for Dolby Labs and whilst I thus might have a slight theoretical preference for HD-DVD in practical terms I am platform neutral. Also, anything I say in these or other forums is purely my own personal opinion.

These are my experiences with the 5000 and a variety of HD-DVD and BR discs.

Live Free or Die Hard (BR - 20th C. Fox)

Disc Menu button doesn't work. Popup Menu shows the 'Disc Menu' item, then playback freezes about 10 seconds later. Nothing works in this state. Selecting Popup Menu again resumes playback.
Scene selection works only from the initial main menu, not during playback.
Had trouble getting back to the main menu (had to power cycle).
Black Hat Intercept game. Worked intermittently. Mainly crashed the box, requiring a power cycle.


Day After Tomorrow (BR - 20th C. Fox)

Angle icon pops up on main menu but doesn't seem to interfere with anything. Info menu says there are four angles to choose from, but none work.
Disc Menu button inactive, but can be accessed through Popup Menu.
Special features seem to work fine. The Search & Trivia Track features are pretty cool.

Overall, this disc works much better the LFDH from same studio.

Casino Royale (BR – Sony/Columbia)

Main menu has motorboating on startup.
Switching from 5.1 to uncompressed PCM causes motorboating for a while.
Few special features but they all seem to work fine.


Seven Years in Tibet (BR – Sony/Tri Star)

Main menu has motorboating at startup.
Occasional motorboating throughout movie.


Ratatouille (BR – Disney Pixar)

Angle icon pops up at various points.
Occassional motorboating during previews.
Gusteau's game locks box after tutorial.
Remote's buttons seem to randomly fail with this disc, but playback continues. Needs a power cycle to fix.


Dante's Peak (HD - Universal)
All works fine.

The Mummy (HD – Universal)
All works fine.

Hot Fuzz (HD – Universal)
All works fine.

The Good Shepherd (HD – Universal)
All works fine.

Planet Earth (HD – BBC)

Main menu episode/chapter selections don't work.
Occasional motorboating.


Note: I haven't watched all of these movies all the way through nor evaluated every special feature, but I did spend at least 30 minutes looking at each one.

With my my brief testing the Universal HD-DVD discs have been the most reliable. They've also had the fewest special features to play around with. I have some more discs of each format from other studios arriving in the coming days, and I'll report on those then.

My setup: BD-UP 5000, 1080p with multichannel PCM decoding, through a Denon AVR-2807 to a HP MD5880n (HDMI used throughout).

Disclosure & Disclaimer: I work for Dolby Labs and whilst I thus might have a slight theoretical preference for HD-DVD in practical terms I am platform neutral. Also, anything I say in these or other forums is purely my own personal opinion.

ky,

thanks for your thorough post...also, i didn't realize that dolby labs had a preference for hd dvd...

aside from that since that is likely a moot point with wb going blu, can you shed any insight/knowledge on the decoding capabilities of the 5K and or the BCM7440 implementation...i.e., do you know if this player IS capable, through f/w upgrade, of decoding a full multi-channel DD-THD track?

HD-DVD Batman Begins...LOTS of video stutter...nearly stops playing during the WB logo sweep at the beginning.

Come on Samsung...FW me!

I can confirm the Ratatouille problems as listed by Kyris. I will add that subtitles are not operational either (while they have worked on Lost Season 3 and Fantastic Four: Rise of the Silver Surfer).

His bullet list makes me scratch my head in disgust and dismay at Warner's fateful decision today.

I must be the lucky guy this week because my 5000 doesnt exhibit any problems listed below with the discs listed

2) POTC - At world's end (BR) : menu displayed improperly, making selections difficult /
8) Resident Evil - Extinction (BR) : PiP can't be removed

Well I can't get We Were Soldiers to play. Seems odd since that's an older HD-DVD. I hope the FW get's here soon... Wife is already asking why a brand new player can't play all the movies out... If your not technical it's difficult to understand how a consumer grade product has these kinds of problems...

b.

I continue to experience very small audio dropouts on SD discs using optical output of the 5000.) The latest one was Meatballs. I can't say for absolute certain that it's on EVERY SD disc, but it very well may be. It's not very obvious -- I could see some people not noticing it if they didn't have the volume up very high or were not really paying attention, but these little dropouts are definitely happening, and they definitely do NOT happen (ever) with my regular DVD player. So far, it seems like many of them happen at chapter changes, and most do not repeat when playing over that section again.

I'm hoping that this will addressed with a firmware update.

Larry

Chiming in with my two cents. Also reporting that Resident Evil - Extinction is un-watchable for me. The first Blu-ray title that I cannot get to play. Whereas the only other title that I've had issues with was where Close Encounters of the Third Kind would occasionally lock up, I have experienced no other such issues as reported with Pirates III.

RE3 plays only a black screen with audio over the opening title sequence, then appears to start playing what appears to be the PIP video track, with the audio track from the film. Tried multiple ways of getting the movie to play, including direct scene access, toggling through audio modes and even playing back the special PIP feature, all to no avail.

Not a show stopper for me as all other titles that I own will play. I am still waiting to have the HD DVD Bourne Ultimatum returned from those I have loaned it to.

Spence

Well I can't get We Were Soldiers to play. Seems odd since that's an older HD-DVD. I hope the FW get's here soon... Wife is already asking why a brand new player can't play all the movies out... If your not technical it's difficult to understand how a consumer grade product has these kinds of problems...

b.

i played this without problem...granted i didn't play start to finish as though i was watching the title, but it did load up properly, start playing...i skipped to chapters, etc.

i specifically popped this one in for its soundtrack...

I tried Planet Earth and also had the Menu problem, Once I was in the movie though I was able to skip through the chapters without a problem. It almost seems that the the player couldnt work with the different style menus that Planet Earth used. I was however able to get back to the main menu without stopping the disc. If you press "Info" and then press select on the "Chapter 2" the menu returns back. I wonder if Planet Earth was authored differently then other discs and that is whats causing the problem.

I tried a differnt title and the scene selections worked just fine.

I just got my BD-UP 5000. The Resident Evil: Extinction feature will not play, but I have had no problems with Spiderman 3, or any HD or standard DVDs. In any event, Samsung tech support told me that management was aware of the issues and they are working on a FW update ... they hope to have it ready next week.

i had issues with "The Day After Tommorow" the first half of the movie played fine, then the second part of the movie played, but it was all at of sync...the video was playing and the audio was about 30 seconds behind the video

My sorpranos played fine, I only noticed on one of the discs where it froze up on me...froze for about 45 seconds....then resumed...

blade runner disc 5, wouldnt show video or play audio right away(even though the player was playing..so i had to power off my player and Onkyo 905...this made the problem go away

i had issues with "The Day After Tommorow" the first half of the movie played fine, then the second part of the movie played, but it was all at of sync...the video was playing and the audio was about 30 seconds behind the video

My sorpranos played fine, I only noticed on one of the discs where it froze up on me...froze for about 45 seconds....then resumed...

blade runner disc 5, wouldnt show video or play audio right away(even though the player was playing..so i had to power off my player and Onkyo 905...this made the problem go away

Was that the Blu-ray Blade Runner or the HD DVD release? I've got the HD DVD and can test my disc 5 when I return home today.

Spence

opps so sorry, it was blu

sorpranos was blu as well


the disc 5 works ok, just had an issue booting into the menu I suppose

I just bought 3:10 to Yuma and this is the first disk that will not play on the machine.

I called Samsung and spoke to level 3 and he said this was the first he had heard about
this problem with 3:10.
I then told him to go to the AVS forum and look at all the complaints people are having
with this machine.

and what was his reply..after you told him to look at the AVS forums?

What is amazing is that majority of the people that work for samsung, don't know that this player exist...or don't know that the new sound formats/codecs are..

Hey guys, I'll keep updating the 1st post as new problems are being reported, but my 5000 is going back to BB in light of the format war payoffs.

I've had a couple of HD DVDs that don't seem to be on the list.

Here's a URL.

http://www.avsforum.com/avs-vb/showthread.php?t=957578&page=4

I had some issues with the "features" on the HD-DVD of "The Kingdom." The movie actually played fine, but the advanced HD-DVD features really didn't work well at all.

First, the general menu behavior was not very responsive -- it had a "framey," "clunky" feel to it, giving it the feel of an old computer trying to play a newer game. Next, the U-Control feature was kind of a mess. I'll try to list as many issues as I can remember, but I'm sure I'll forget some.

- Once I used the U-Control system, I had a hard time getting it to turn off. Hitting the A button finally worked, but it didn't at first.
- The "Mission Dossier" had VERY slow response -- several seconds before a button press would actually move a menu item, making it really annoying to use.
- There were various problems with the text in the Mission Dossier menus
- The PiP had very low sound, and when I turned the PiP sound to "high" in the setup menu, it had no sound at all.

There were other issues, making the feature effectively unusable. It was just WAY to clunky and buggy.

Larry

Was that the Blu-ray Blade Runner or the HD DVD release? I've got the HD DVD and can test my disc 5 when I return home today.

Spotted a full-page December WSR ad for the director's "Blade Runner" with the fine print showing only DVD and HD DVD editions. So guess the HD DVD version plays on the 5000--even if it might require, as mentioned above, some unplugging? Any of that 'grain' stuff visible--whether it's film grain or not? -- John







'

The only movie I have had a problem with so far is the BR "3:10 to Yuma". I get the gears on the screen and loading message like everyone else seems to. For "Yuma" and the rest of these movies, do we have any indications as to whether they have presented problems on other players? I know there have been problems with discs before where the problem was the disc, not the player, and the discs ended up being replaced. I want to know where to point the finger: is it Samsung or Lions Gate?

The only movie I have had a problem with so far is the BR "3:10 to Yuma". I get the gears on the screen and loading message like everyone else seems to. For "Yuma" and the rest of these movies, do we have any indications as to whether they have presented problems on other players? I know there have been problems with discs before where the problem was the disc, not the player, and the discs ended up being replaced. I want to know where to point the finger: is it Samsung or Lions Gate?

According to this post, a firmware is due for release on the 12th.

http://www.avsforum.com/avs-vb/showthread.php?p=12777427#post12777427

It states;
Originally Posted by Fatawan
Ok--I finally got to the right person at Samsung on the corporate side. Here is the "unofficial official" response.

1) As to disc compatibility issues, you will have new firmware for that on January 12th. It is a batch of fixes that should help out significantly for those having problems

2) Now the bad news. Multi-channel TrueHD and DTS-HD HR VIA HDMI will be enabled via firmware updates in May. As of this moment, there is not a plan to enable the player to decode these formats internally and output them via analog. This will only allow output to a compatible receiver/prepro that will do the decoding. DTS-MA is not in the plan at this time despite what the marketing material says.

So there you go. This is the best information available at this time.

Of course it doesn't look good on the audio issue, which appears will only be "partially addressed".

Lets hope!

Okay - this will determine if you are an optimist, or pessimist.

an updated post from a person having claimed to have spoken with someone high up at Samsung.

Originally Posted by Fatawan

******UPDATE******

I received another call back. The spokesperson dug deeper after I voiced my concerns, and was able to contact Korea directly. This is much better news and I will update my original post as well:

1) Regarding 1.1--the 5000 will be 1.1 compliant after the May firmware upgrade.

2) Here's the good part--for Dolby TrueHD, as well as DTS-HD HR AND MA, the May firmware upgrade will enable multichannel capabilities via both the analog outs AND digitally to a compatible receiver/pre-pro via HDMI.

I was very happy to hear this. I had actually started the RMA process, but have since cancelled.

I guess if the firmware update is indeed released on the 12th (tomorrow), we will have an improved outlook and greater hope for the May firmware bringing with it profile 1.1 and a patch for the audio!

Spence

Just want you all to know that when i played the 3:10 to Yuma on my new pasonic bd30, it played perfectly. So it must be Samsung!!!!

Just want you all to know that when i played the 3:10 to Yuma on my new pasonic bd30, it played perfectly. So it must be Samsung!!!!

Good to know martin1406!

...please be sure to let us know when your bd30 can play HD DVD or connect to the internet. :D

We'll have to see if that update comes out tomorrow and, if it does, what ills it will cure.

We'll have to see if that update comes out tomorrow and, if it does, what ills it will cure.

I went past the website and found no FW updates... :mad:

Add Sunshine to this list also. Audio no picture until you hit the stop then it's just for a second. All my HD DVD's play OK. Having trouble with bluray only. Only bluray that will play right now is Stargate.

Resident Evil Ex Same thing.

Still doing some checking. Not sure If i'm missing something in the setup.

This is my first HD player.
Same problem if you find out why, let me know

Does it really surprise anyone we don't get a firmware update ? That 01/12 date always seemed weird to me since it falls on a weekend.

We're now at 10 discs confirmed to have issues on this machine, which is most likely only the tip of the iceberg... Maybe Samsung should move their behind and get to it.

On the Star Trek TV Series boxed set (HD DVD), the 2nd episode on disc #1 won't play. The episode is called "Where no man has gone before."

When the episode starts playing, it locks up the BD-UP5000 after a second or two. It takes a power-cycle to clear the problem.

Several users on the 5000 Owners thread have also reported problems with this episode.

Scott

Update: the January firmware update does NOT fix this problem.

POTC AWE question. What problem are you having with the menu? My problem is I simply can't read any of the options as they are too dark to read. If I get up close to my 65 DLP I can make out the menus. The letters are fine it is just they are not readable from a distance. Is this a problem with the 5000 or did Disney screw it up with how they designed it?

Thanks

Hi My BD5000 start locking up on all DVD blue ray or HD,and Cd I had to send it to CVE Samsung repair center. I could have sent it back to Best Buy Buisness but I thought they I would have to wait if they did not have any in stock. But every DVD I put in locked up at the start and thereafter it was like you paused it i could see the picture but could not advance it no matter what you did ? And it was making alot of noise like you can here the motor ? We will see if they can fix it they just got it on 1-11-08

On the Star Trek TV Series boxed set (HD DVD), the 2nd episode on disc #1 won't play. The episode is called "Where no man has gone before."

When the episode starts playing, it locks up the BD-UP5000 after a second or two. It takes a power-cycle to clear the problem.

Several users on the 5000 Owners thread have also reported problems with this episode.

Scott

Fab. With none of my other HD DVDs playing either, it's just one more nail in the coffin.

Once I try Top Gun later, I'll stick my copy of that disc into my 5K and see what it does.

Isn't life wonderful......

On the Star Trek TV Series boxed set (HD DVD), the 2nd episode on disc #1 won't play. The episode is called "Where no man has gone before."

When the episode starts playing, it locks up the BD-UP5000 after a second or two. It takes a power-cycle to clear the problem.

Several users on the 5000 Owners thread have also reported problems with this episode.

Scott

Scott, confirmed. Episode would not play on my 5K either. I got less than a second of audio, then nothing. The unit shows loading and zip else.

Interestingly, the open/close button would show on the unit, but the disc was not ejected. Power off time.....

One thing else that puzzled me was that the disc jumped straight to episode 6. I had to go back for ep 2, which it brought up next. Odd.

One good thing is that my KDF-60XS955 does not appear to suffer from the blue blooming. Small mercy I know.

Seggers.

I tried "The Kingdom" HDDVD again, and here are some more issues that I did not report before:

Several times during the movie the HDDVD's red time-line flashed at the bottom of the screen (this was the DISC's timeline, NOT the 5000's time-line that shows up at the top of the screen.) This seemed to happen a little while (maybe 15 to 30 seconds) after I had paused or rewound the film a bit and then started playing it again.

- During the "making of" featurettes (the ones that play one after another after selecting "Play All"), they would sometimes take a LONG time to advance from one to the next. Some of this immediately started playing the next one when the previous one finished, but others would take over 30 seconds for the next one to start. The player would display the non-advancing time, then after 30 or 40 seconds it would advance ONE second, then it would start playing again after a short pause. It would have been easy to assume that the player had locked up at this point.

Note to the people reporting lockups -- I've seen it take the player up to around a full minute to respond in certain situations, and then it suddenly starts working again.

Larry

Pixar Shorts - Right after the FBI warning screen the movie just goes blank and does not go to the menu.

Just to report my experience with this disc, I played the BD Pixar Shorts without any problems.

Larry

Fab. With none of my other HD DVDs playing either, it's just one more nail in the coffin.

Once I try Top Gun later, I'll stick my copy of that disc into my 5K and see what it does.

Isn't life wonderful......

seggers I just wanted to confirm that there is a "glitch" with Clerks 2 at the 1:04:4X mark (cant remeber exactly. I didnt get any lag at all, but the screen did go black for a second, then started playing the next scene right away, I confirmed this by rewinding (went black again), and played it back with the same "glitch". The disc itself played fine though besides that one little thing.


I watched FFROTS today all the way through with no issues, I also watched Oceans 13 HD DVD without any issues.

I tried "The Kingdom" HDDVD again, and here are some more issues that I did not report before:

Several times during the movie the HDDVD's red time-line flashed at the bottom of the screen (this was the DISC's timeline, NOT the 5000's time-line that shows up at the top of the screen.) This seemed to happen a little while (maybe 15 to 30 seconds) after I had paused or rewound the film a bit and then started playing it again.



I know this "timeline" used to be the players marker for HD DVDs. The add on for the 360 used the same one, if you paused\FF\RW the movies it would show up. I cant remember how long it would stay though once the operation was done.

I think the best thing people can do is just call Samsung and get these issues down with them. If you dont call they may never hear about them.

I dont know if you want to move the Sunshine Movie, I was able to get picture on that one, but it seemed to be playhing the PiP feature and the main movie at the same time which was "mucking" everything up. I was also getting both audio streams at the same time. The video did stutter and freeze, but I was able to move around by pressing FF or INFO. I wasnt able to get the PiP removed off the screen so I didnt want to watch the movie even after I had it playing.

Eurotrance, can you mention navigation problems with Ratatouille (unable to return to the menu during playback of the feature) and subtitles not being functional?

seggers I just wanted to confirm that there is a "glitch" with Clerks 2 at the 1:04:4X mark (cant remeber exactly. I didnt get any lag at all, but the screen did go black for a second, then started playing the next scene right away, I confirmed this by rewinding (went black again), and played it back with the same "glitch". The disc itself played fine though besides that one little thing.


I watched FFROTS today all the way through with no issues, I also watched Oceans 13 HD DVD without any issues.

Ph8te, cheers. Top Gun also went burp. I have passed along my Clerks II disc to another 5K owner to see if he sees it.

I think I'll be calling the big bad Circuit City tonight about an exchange unit....

Seggers

PS, what film is FFROTS? I've never heard of it.

PS, what film is FFROTS? I've never heard of it.

Fantastic Four: Rise of the Silver Surfer?

Fantastic Four: Rise of the Silver Surfer?

You are correct, I also watched Spiderman without a hitch today.

BTW, for what it is worth, In addition to the 5000, I have an HTPC with dual format drive and that will also not play "3:10 to Yuma" even with the latest player (PowerDVD Ultra) software version. It does get a bit further, past the previews, but it does not allow one to select "Play Movie" from the main menu.

I cannot believe 3:10 to Yuma does not work. I have been so excited for this movie to come out as it was my favorite this year and it just hangs at the turning gears.

Samsung better get their act together ASAP or this sucker is going on eBay.

These are my experiences with the 5000 and a variety of HD-DVD and BR discs.

<snipped>

With my my brief testing the Universal HD-DVD discs have been the most reliable. They've also had the fewest special features to play around with. I have some more discs of each format from other studios arriving in the coming days, and I'll report on those then.


Here's some more info on the other discs I tried:

Pixar Shorts Vol. 1 (BR - Disney Pixar)
Worked fine for me. I watched three of the shorts, and all of the Sesame Street specials, and saw (nor heard) any problems. Navigation worked ok too.

Simpson's Movie (BR - Fox)
Worked fine apart from one un-repeatable spot of motorboating.

Since then I have returned the 5K and opted for a PS3 instead. This decision was based on a number of factors, including:


the 5K's playback problems with a large number of discs
WB's decision to switch to Blu-Ray (which, in my personal opinion, effectively signals the demise of HD-DVD)
the fact that few of the movies I really wanted were only available in HD-DVD
that I have relatively little invested in this format thus making the transition less painful
the limited upgrade path of the 5K (although this also applies to any stand-alone disc player)


Without wishing to start a flame war I must say I'm very impressed with the PS3 as a Blu-Ray and DVD player (no problems with any discs so far), even with the irritating Bluetooth-only remote. I'm less impressed with it as a games machine, but I have a 360 for that.

I cannot believe 3:10 to Yuma does not work. I have been so excited for this movie to come out as it was my favorite this year and it just hangs at the turning gears.

Samsung better get their act together ASAP or this sucker is going on eBay.Is it Samsung's fault, or is it Lion Gate's? After all, Lion Gate should be testing their code before they release the disc. If they only test it against the PS3 and a few other players, whose fault is it when it doesn't play? After all , they're the one's choosing to go hog wild on BD+ and BD-J, neither of which seems to have a standard installation yet.

I think someone ought to be asking these billion dollar companies why they cannot adequately test their stuff. Maybe the BDA wants their logo to mean something, because right now it means "maybe."

Is it Samsung's fault, or is it Lion Gate's? After all, Lion Gate should be testing their code before they release the disc. If they only test it against the PS3 and a few other players, whose fault is it when it doesn't play? After all , they're the one's choosing to go hog wild on BD+ and BD-J, neither of which seems to have a standard installation yet.

I think someone ought to be asking these billion dollar companies why they cannot adequately test their stuff. Maybe the BDA wants their logo to mean something, because right now it means "maybe."

This problem is far from being UP5000 exclusive. I think keeping most profile 1.0 stand-alone players is going to give their owners a long stream of headaches : between the 2 to 3 minutes loading times on heavy BD-J titles, which will become more prevalent as time goes on, the revisions to BD+, and the implementation of profile 1.1 and then 2.0 features on titles, I hope for their sake that they're either very patient or make decent money to afford a new player every time the BDA says "jump!".

It's unfortunate the market was decided by PS3 owners, but that's the sad reality : the PS3 would be the only BR player I'd recommend to anybody that wants BR. Sony is laughing all the way to the bank with that one.

Agree with everything you said, Euro. :)

I have some quick discoveries to report! Firmware version 1.0 makes Pan's Labyrinth playable, so that is good news. Ratatouille brings both good and bad news. The negative: The angle icon still appears with screen msgs enabled and I had some audio motorboating when trying to watch the film (fixed by a quick rewind/forward). Positives: Subtitles were functional and the player did not became unresponsive to remote commands (I was able to return to the disc menu during movie playback). That video setup screen even loaded but the right arrow failed to navigate through the subsequent instruction screens (disc menu got me out of there fortunately).

This sounds like it will be a long, arduous process for Java-related Blu-Ray fixes especially.

Agree with everything you said, Euro. :)

I have some quick discoveries to report! Firmware version 1.0 makes Pan's Labyrinth playable, so that is good news. Ratatouille brings both good and bad news. The negative: The angle icon still appears with screen msgs enabled and I had some audio motorboating when trying to watch the film (fixed by a quick rewind/forward). Positives: Subtitles were functional and the player did not became unresponsive to remote commands (I was able to return to the disc menu during movie playback). That video setup screen even loaded but the right arrow failed to navigate through the subsequent instruction screens (disc menu got me out of there fortunately).

This sounds like it will be a long, arduous process for Java-related Blu-Ray fixes especially.

Thanks for the update on Ver1.0.

Has anybody reported the Ratatouille issue to Samsung? It seems like the only way to get them to actually take note of specific issues is to barrage them with complaints, so everybody who has seen this problem should take the time to tell Samsung about it. I plan to do so as soon as I actually confirm that I see it on my unit. I have a feeling that some of these "smaller" issues (i.e. anything that doesn't make a disc completely un-watchable) will require a concerted effort to get Samsung to address it.

Thanks,

Larry

Thanks for the update vinnie :). When I get home Ill try Sunshine to see if it fixes the issue with that disc. I dont have many other "problem" discs to test though...People might want to try it on 3:10 to Yuma as this was a "big" issue.

You're probably right, Larry...I hadn't contacted them about anything yet. Contacting them on the above remaining issues and inundating them with said complaints would indeed be a good idea. I couldn't test for audio dropouts this late in the evening (the garbled, modulated distortion aka "motorboating" was very evident, however...and still easily correctable). I think Broadcom might be responsible to a significant degree for the audio maladies we've witnessed, so I hope they're diligent in getting the software out by May as reported. I wish I had more problem discs to check...but I'm sure the others will get around to it later. :)

Anxious to hear your results, Ph8te!

i don't have all the discs that were reported as problematic and of the ones that i do have i didn't necessarily have the problems that others had (e.g., my POTC played fine from the very start and the menus were just as they appear on the PS3 and the Panny BD30)...

are people in the position to u/g to the new firmware and verify whether the currently reported discs have been fixed?

my player is still updating...over 13 min and the progress bar says 54%

Update completed!

It took a good 20 minutes for mine to download, then another 5 minutes for it to process. I've got 10MB service via Charter Cable (speed tests show an average download capacity of 8MB).

Good news! 3:10 to Yuma is now playing! ...or rather the trailer for "RAMBO". :)

...and we have LIFTOFF! What a great morning it is ladies and gentlemen!

Update completed!

It took a good 20 minutes for mine to download, then another 5 minutes for it to process. I've got 10MB service via Charter Cable (speed tests show an average download capacity of 8MB).

Good news! 3:10 to Yuma is now playing (or rather the trailer for RAMBO and Lords of War). No time to step through the movie, but this is highly encouraging!

Just put Resident Evil Extinction, and I am now watching the Blu-ray trailer!!!

I've already read that this '1.0' is not perfect, but it is a step in the right direction.

Now I've got one BIG question for Samsung. ...'v1.0'?!?! are you FRAKKING KIDDING ME?!!

Come on Samsung, you don't release 'alpha' versions to the general populace! That is just asking for a backlash!

Mr. Engadget with the review product? Wakey wakey! Time to get to work!!! :D

P.S. Resident Evil 3 is now playing!!! Looking forward to reports on Sunshine and other titles that were not playing.

BD "Devil Wears Prada": After the film finished and returned to the main menu, none of the actual menu items (red text saying "Play," "Scenes," etc.) showed up. The white stripe that these display over was blank, and the scene-loop just kept playing. I had to hit "stop" and re-select the menu for the text to once again display.

Note that this was with the previous (NOT the new Ver1.0) firmware.

Larry

Sunshine issues have been fixed with the new firmware....The player though still hiccups with the CLerks II HD DVD at the 1:44:44-45 mark.....

Well, it appears the new firmware is fixing most issues reported in my 1st post. That definitely looks good for the future and I'm now confident Samsung will make it right for every UP5000 owner.

Can people who reported on Star Trek TOS and Sopranos issues try them with the new firmware ? Also, lalittle, can you try that BD "Devil wears Prada" with the new firmware ?

As for people who reported issues with Fox BD+ titles, can you guys try them now with the new firmware ?

Also, lalittle, can you try that BD "Devil wears Prada" with the new firmware ?

Unfortunately, it was already sent back to Netflix by the time the firmware came out.

Larry

As for people who reported issues with Fox BD+ titles, can you guys try them now with the new firmware ?

Euro which titles are we talking about here? Besides Sunshine would it be The last Die Hard?

I think Fantastic Four is another (has played flawlessly from the beginning).

I think Fantastic Four is another (has played flawlessly from the beginning).

Same here I watched that one before the update flawlessly......

Euro which titles are we talking about here? Besides Sunshine would it be The last Die Hard?

All the Fox titles starting with FF4: Rise of the silver surfer and The day after tomorrow are BD+ titles. Some UP5000 owners reported issues where those couldn't play.

All the Fox titles starting with FF4: Rise of the silver surfer and The day after tomorrow are BD+ titles. Some UP5000 owners reported issues where those couldn't play.

Well FFROTS played flawlessly before the update, so I am not sure if it was something sporadic or not.

I also have 28 Weeks later, but as far as I can remember I didnt have an issue with it before the update either, I haven't watched it all the way through though. I started to fiddle with Sunshine and it was working, but there have been reports of issues with it in the owners thread. I dont have Simpsons or LFoDHso I cant comment on those.

The Fox BD+ issues may relate to system config -- ghods only know what they do when they run that BD+ code. Die, DRM, Die, die, die.

My fox bd+ titles (all die hard movies) wouldn't play before this new firmware, and still do not play after this new firmware.

Soprano's Season 6 Part II HD-DVD still won't play. Confirmed by another user in the owner's thread. We both are curious if someone has a Blu-Ray copy and can try that?

There is a News Alert on the Samsung website about Live Free or DH. It says:

Dec 13, 2007
Getting Live Free Or Die Hard To Play On Your Blu-Ray Player

A few weeks ago, we discovered that the Blu-Ray version of Live Free Or Die Hard was not playing on many manufacturer's Blu-Ray players including, unfortunately, Samsung's BD-P1000, BD-P1200, and some BD-P1400s. We are currently working to resolve the problem.

We should have a resolution within the next 30 days. When it is ready, we will post a notice on this web page.

It has been over 30 days now, and is still not fixed. The owners of those other units have been waiting even longer than the 5000 owners have.

Larry

I am on my 3rd copy of the Bourne Ultimatum ... it is the only movie that shows up as a disc error and the machine pops the movie out.. anyone else have this problem?

I am on my 3rd copy of the Bourne Ultimatum ... it is the only movie that shows up as a disc error and the machine pops the movie out.. anyone else have this problem?

it happened only twice to me; each time i simply reloaded and the disc started playing.

after the f/w upgrade, it was one of the first discs i popped in and it played fine...i think that it may have to do with the network features on the disc...do you have your player connected to the internet?

I am on my 3rd copy of the Bourne Ultimatum ... it is the only movie that shows up as a disc error and the machine pops the movie out.. anyone else have this problem?

Sorry, I have had no such issue.

I may have discovered a possible issue with "Cars" (BD), which I purchased just yesterday. For some reason, the player keeps going into 480p mode (component connected video). I did not have time to test and see if it was only this title with the issue or if my player is not holding it's settings.

After the firmware update, it reverted to factory defaults (including 480p), so I went in and changed it back to 1080i, and then disabled AnyNet and HDMI. Went and disabled 'down-sampling' and 'dynamic compression' in the audio menu etc.

Noticed while playing Cars last night, that it looked a bit soft. Hit 'info' button on my monitor, to discover it receiving/displaying a 480p signal. Stopped the movie, changed the resolution back to 1080i and it looked much better.

Started up my system again this morning, and once again started Cars, and had 480p displayed.

If anyone else could check this, great. Otherwise, I will do some more testing when I get home from work.

Spence

Sorry, I have had no such issue.

I may have discovered a possible issue with "Cars" (BD), which I purchased just yesterday. For some reason, the player keeps going into 480p mode (component connected video). I did not have time to test and see if it was only this title with the issue or if my player is not holding it's settings.

After the firmware update, it reverted to factory defaults (including 480p), so I went in and changed it back to 1080i, and then disabled AnyNet and HDMI. Went and disabled 'down-sampling' and 'dynamic compression' in the audio menu etc.

Noticed while playing Cars last night, that it looked a bit soft. Hit 'info' button on my monitor, to discover it receiving/displaying a 480p signal. Stopped the movie, changed the resolution back to 1080i and it looked much better.

Started up my system again this morning, and once again started Cars, and had 480p displayed.

If anyone else could check this, great. Otherwise, I will do some more testing when I get home from work.

Spence

I had a similar issue last night. The player kept reverting back to 1080p even though I had already reset it to 480p ('cause I have an old TV). This happened while I was testing 3:10 to Yuma. The movie played fine, but if I took the disc out and put it back in it would revert back to 1080p. Haven't had time to check this today.

OK looks like I spoke too soon Sunshine is still a problem, the movie freezes at the 4:46 mark as reported in the other thread.... :( I going to call Samsung later and let them know about this one and Clerks.......

OK looks like I spoke too soon Sunshine is still a problem, the movie freezes at the 4:46 mark as reported in the other thread.... :( I going to call Samsung later and let them know about this one and Clerks.......

AWWW CRAP! I was looking forward to watching this one over the weekend!!!

Any chance of skipping past that point and resuming playback?

AWWW CRAP! I was looking forward to watching this one over the weekend!!!

Any chance of skipping past that point and resuming playback?

its funny beofre it hits that point everything works, once that point is hit the whole disc starts to stutter.....YOu can still navigate around, using the "pop up" menu button or skip, but it still is no good........

I started to watch KoH and man I gorgot how much I liked that movie

I am on my 3rd copy of the Bourne Ultimatum ... it is the only movie that shows up as a disc error and the machine pops the movie out.. anyone else have this problem?
My bourne hddvd has played fine since before this firmware. Never had a problem.

OK looks like I spoke too soon Sunshine is still a problem, the movie freezes at the 4:46 mark as reported in the other thread.... :( I going to call Samsung later and let them know about this one and Clerks.......

Ph8te,

I can confirm that my HD DVD Clerks II still has what looks like a transition move at 1:04:44. It went a whole lot quicker post the FW (less than a sec), but it's still there.

I also had another intertesting 'quirk' today. In order to reach that area, I stuck the player at 16x FF. Not having the fastest reflexes ever, I missed the mark (BTW, the transition issue shows at 16x) I fianlly got past it.

I went back and tried again and the player froze. Pwer off time.

Tried again and let it go. Going abck was fine, but the play button didn't respond. Neither did anything else. I had to stop the film and scene select to get it there.

I have seen this about a different film on the main 5K thread too.

Seggers

I have finally been able to test my HD DVDs.

Splattered around is the following:

ST TOS 2 and 3 seem to work. 1 still has same issue.
Clerks II, better but still not cured.

However, my Aeon Flux (which is still playing, but is nearly done) and Top Gun have been flawless.

I have not changed any of the settings, post the FW update.

As I am nearing my return date, I will exchange the player for another and see if the HD DVDs will play properly before the FW update, as they have in a different 5K.

Then it's testing all over again.....

Seggers

I updated the Sunshine issue.

As for LFODH, I just can't understand why some people reported never having a problem with it and some others still reporting they can't play it. Could there be different hardware components out there ?

I asked before but never got an answer : for those people that can't play the Die Hard disc(s), what is the manufacturing date of your player ?

just updated to the new firmware and just tryed LFODH still plays just like it did before the formware update.

will try some more discs later tonight and see if any have problems being played

Appeared to play pretty much fine, except for a slight visual glitch at about 56:12 (he's on the heart shaped iceberg, it breaks in half and then the water goes black).

Rewound and replayed and it didn't appear again.

Played all the extras, all seemed fine.

just stuck in POTC AWE and well the menu is readable now, but the background isnt steady its on like a never ending refresh cycle haha

Anyone else here tried Mr. Woodcock? It appears as though it's another movie the 5000 (mine, anyway) won't play. I tried it several times both before and after the firmware update. No go. It scans it and the fed warning screen shows up. That's it. Nothing I do can get it off there except stop or eject. Starting again results in the same screen poping up. The display on the uint reads "slideshow".

A power down and popping in 3:10 to Yuma resulted in perfect playback of that disc after the update. Tried Woodcock again...no go:mad:

Anyone else here tried Mr. Woodcock? It appears as though it's another movie the 5000 (mine, anyway) won't play. I tried it several times both before and after the firmware update. No go. It scans it and the fed warning screen shows up. That's it. Nothing I do can get it off there except stop or eject. Starting again results in the same screen poping up. The display on the uint reads "slideshow".

A power down and popping in 3:10 to Yuma resulted in perfect playback of that disc after the update. Tried Woodcock again...no go:mad:

I know thatg slideshow is a loading screen and can take a minute or 2 to load. I know that Warner titles also may be loading cookies onto your player whcih may also to the delay.

I dont have the disc so I cant comment on personal experience, but recently I have to delete a Warner cookie from the memory.

Hopefully others will be able to comment on this one though.

I know thatg slideshow is a loading screen and can take a minute or 2 to load. I know that Warner titles also may be loading cookies onto your player whcih may also to the delay.

I dont have the disc so I cant comment on personal experience, but recently I have to delete a Warner cookie from the memory.

Hopefully others will be able to comment on this one though.

I can try again, but I let it run a good 3-4 minutes trying several buttons like the disc menu, pop up menu, play, reverse, fast forward, 1-9 and most every other button on the remote:eek:

AWWW CRAP! I was looking forward to watching this one over the weekend!!!

Any chance of skipping past that point and resuming playback?

Quick answer: no.

As I posted in the other "not to be named" thread (that I was advised to quit posting in), Sunshine continues to have problems past 4:46. Chapter 3 has problems at 12:46 and Chapter 4 at some point similar.

At this point, it seems there is a problem with freezing, audio loss, frame stutter, "won't play the movie", etc throughout every chapter.

At one point I considered the problem to be a disc error. Now, after reading similar post, I'm considering it to be a 5000 error.

But on the other hand, what do I know? I'm no audio/video codex engineer.

All I know is I can't watch Sunshine on Bluray. And I cry myself to sleep at night.

Mia

Bourne Ultimatum still doesn't play for me after the update. It doesn't even load.

The Bourne Ultimatum has web enabled features that download and install into persistant memory the first time you run the disc. If the download was interupted or the file gets corrupted it could prevent the disc from loading. Try going into the systems persistant memory and cleaning everything out. This seems to work for people having problems with this (and other web enabled discs) with dedicated HD-DVD players.

The Bourne Ultimatum has web enabled features that download and install into persistant memory the first time you run the disc. If the download was interupted or the file gets corrupted it could prevent the disc from loading. Try going into the systems persistant memory and cleaning everything out. This seems to work for people having problems with this (and other web enabled discs) with dedicated HD-DVD players.


I tried that and there are still problems with the disc. It just keeps trying to read it and spits it out after a minute.

I've been throwing films at it this morning, and I've seen some slow loads and tons of annoyances (e.g. 3:10 to Yuma's infinite previews), but I see nothing that won't play.

Setup: HDMI to Sony KDS60A2000, 5.1 analog audio to Denon 3803. Disk always set for LPCM if available, otherwise default.

Question: do people having problems not everyone sees pass the HDMI through a switch or AVR before the video gets to the TV? If so, what device, what TV? This kind of thing is often timing.

Anyone else here tried Mr. Woodcock? It appears as though it's another movie the 5000 (mine, anyway) won't play. I tried it several times both before and after the firmware update. No go. It scans it and the fed warning screen shows up. That's it. Nothing I do can get it off there except stop or eject. Starting again results in the same screen poping up. The display on the uint reads "slideshow".

A power down and popping in 3:10 to Yuma resulted in perfect playback of that disc after the update. Tried Woodcock again...no go:mad:

I just tried Woodcock. Got the same result you did. Just the warning screen on the TV and "Slide Show" on the 5000's display. I had this on another movie, can't remember which one, and after a couple tries it just played. I've tried Woodcock several times to no avail.

I just finished watching LFODE without any problems. Also tried 1 & 2 and they also both play. On my receiver which is a Pioneer Elite VSX-82TXS the DTS light comes on and I get sound from all of the speakers which was pretty amazing. The qualitye was awesome.
I really can't understand how these movies can play on one 5000 and not others.

Bourne Ultimatum still doesn't play for me after the update. It doesn't even load.

Almost sounds like a bad disc...I just put the movie in and it loaded just. I also played the movie and skipped through some chapters and nothing adverse happened either.

I dont however have my player connected to the internet for the very reason of the downloading of cookies ect. I had issues before with the add-on and slow loading after I turned off the network access my issues went away.

johnsom, you may want to try "resetting" the unit ... i can't remember what the key press is but if you search the owner's thread you should find it in there; also, i believe it is in the manual.

3:10 to Yuma worked fine in my 5K last night, including the in-movie pop-menus; i see in the first post this is indicated to not be working...at least in my case it works just fine.

resident evil: extinction (RE3) plays fine, HOWEVER, the "Blu-wizard" doesn't work...the window pops open and you can see the "bullets" that are supposed to identify the various features, but the actual text/pictures are not there...it is blank...none of the text appears.

I've been throwing films at it this morning, and I've seen some slow loads and tons of annoyances (e.g. 3:10 to Yuma's infinite previews), but I see nothing that won't play.

Setup: HDMI to Sony KDS60A2000, 5.1 analog audio to Denon 3803. Disk always set for LPCM if available, otherwise default.

Question: do people having problems not everyone sees pass the HDMI through a switch or AVR before the video gets to the TV? If so, what device, what TV? This kind of thing is often timing.

As far as load times I really havent had an issue as all players have "slow" load times. All my discs load at about the same rate, I dont have it connected to the internet though as I know this can cause load times (especially wth web enabled HD DVDs) to extend by a few minutes.

THe previews on Blu-ray movies can be annoying sometimes, but I usually just skip though them.

Looks like the new firmware fixed a bunch of issues but we're a long way away from a glitch-free player. Considering Samsung was rather swift in issuing a firmware update, here's hoping they will keep at it until 99.9% of bugs are resolved.

As far as load times I really havent had an issue as all players have "slow" load times. All my discs load at about the same rate, I dont have it connected to the internet though as I know this can cause load times (especially wth web enabled HD DVDs) to extend by a few minutes.

THe previews on Blu-ray movies can be annoying sometimes, but I usually just skip though them.

Some of the older Blu-ray discs, including some Fox titles that people have issues with, load very quickly. Others, especially new ones, load, then go through "more loading" and other gyrations before I actually get control. I assume this is BD+ or cookies or other feature code being loaded.

Thanks guys for the ideas. I did the factory reset procedure BenDover recommended (hold chapter forward button on front panel for 5 seconds) which includes clearing the persistent storage. No luck. I'm seeing the same behavior skidazle is seeing. When I put it in the player goes into loading, then spins down, makes a clunk, tries again a few times and ejects the disk.

Thanks guys for the ideas. I did the factory reset procedure BenDover recommended (hold chapter forward button on front panel for 5 seconds) which includes clearing the persistent storage. No luck. I'm seeing the same behavior skidazle is seeing. When I put it in the player goes into loading, then spins down, makes a clunk, tries again a few times and ejects the disk.

I also tried the same thing today and no luck also.... I tried Knocked up & the kingdom which are Universal combo disks with IME and those worked... the dvd side of bourne does work, but not the HD side... very strange....

Some of the older Blu-ray discs, including some Fox titles that people have issues with, load very quickly. Others, especially new ones, load, then go through "more loading" and other gyrations before I actually get control. I assume this is BD+ or cookies or other feature code being loaded.

It's mostly that super duper BD-J, which the BDA wants you to believe is the 8th wonder of the world. Wait until profile 2.0 titles come out, the fun has only begun.

Firmware update doing well so far. 3:10 To Yuma plays fine now (wouldn't even finish loading before). Just tested Bourne Ultimatum HD as well and it played fine.

Wait until profile 2.0 titles come out, the fun has only begun.

This is what really concerns me. It's not enough that the CURRENT issues are resolved -- Samsung needs to MAINTAIN support for this player in the future. Given the amount of time that it's taken to get this player to work with some of the current releases (some of them STILL aren't working), I can't help being quite concerned about what will happen next summer when profile 2.0 discs start becoming common.

Larry

This is what really concerns me. It's not enough that the CURRENT issues are resolved -- Samsung needs to MAINTAIN support for this player in the future. Given the amount of time that it's taken to get this player to work with some of the current releases (some of them STILL aren't working), I can't help being quite concerned about what will happen next summer when profile 2.0 discs start becoming common.

Larry

The main problem is that BR is a moving target. You have to deal with BD-J that has never been completely finished and most likely will never be (if you run Java on a PC you know what I mean, not 10 days go by that a software update is necessary), so unless the studios decide to stay within a "safe harbor" of features, which means never trying to push the boundaries, then new firmwares will be necessary. Once you have dealt with BD-J then you need to deal with more BD-J for BD+, another can of worms. And then, of course there's the profile debacle, which means that there are a multitude of different hardware configurations and each require lines of code to work differently depending on what hardware is present.

In short, Blu-Ray has brought us the Windows-PC syndrom to consumer electronics, which is kind of ironic since Microsoft is not with the BDA... We are now expected to replace our machines every time a major hardware revision is necessary, and update our firmware every time some "new" software features are implemented, just so we can watch the movie.

Let's get real, the Broadcom stack for BR is finished, yet, tons of issues are still appearing. On the other hand, the HD DVD and universal stack are not scheduled to be completed for a while, and there are no more issues on HD DVD than there is on BR. Kind of worrisome if you ask me. But supposedly that's what the consumer chose. Anybody with an ounce of brain knows that's a lie, since the only worthwile BR player is software based : PS3.

I have to hand it to Sony, they really know how to brainwash the public and grease the right paws.

Wait until profile 2.0 titles come out, the fun has only begun.The first profile 2.0 movie comes out tomorrow, Saw IV.

Bravo, Euro, we need you over on the highdefdigest forums to counter some of the format idolatry in play there. ;)

The first profile 2.0 movie comes out tomorrow, Saw IV.

I'll be very interested in knowing the outcome : will that feature profile 1.1 "advanced extras" also or will it be a fake 1.1 like 3:10 to Yuma ?

Bravo, Euro, we need you over on the highdefdigest forums to counter some of the format idolatry in play there. ;)

Quite frankly it would be like trying to surf upstream in a typhoon. No use. I'll just do like I did when the USA decided to go to Iraq : wait a few years and then laugh my arse off.

This is what really concerns me. It's not enough that the CURRENT issues are resolved -- Samsung needs to MAINTAIN support for this player in the future. Given the amount of time that it's taken to get this player to work with some of the current releases (some of them STILL aren't working), I can't help being quite concerned about what will happen next summer when profile 2.0 discs start becoming common.

LarryI would rather that the BDA started requiring all discs to be backward compatible with earlier profiles and players. There is little chance that any manufacturer can guarantee their player will be able to play a disc when the author uses all the bleeding-edge features and large memory models and never tests against anything except the PS3.

In short, Blu-Ray has brought us the Windows-PC syndrom to consumer electronics, which is kind of ironic since Microsoft is not with the BDA...
It is especially ironic since the Microsoft-provided HDi was finished and never had anything like this kind of problem.

According to Wikipedia, one of the reasons for the format war beginning was that Sony rejected using HDi instead of BD-J, keeping Microsoft from siding with Blu.

... Anybody with an ounce of brain knows that's a lie, since the only worthwile BR player is software based : PS3.

I have to hand it to Sony, they really know how to brainwash the public and grease the right paws.

Could not agree more, Sony is playing their cards perfectly... to their advantage.

<snip> for space....

Anybody with an ounce of brain knows that's a lie, since the only worthwile BR player is software based : PS3.

<snip again>

And that's why I tossed back my fledgling 5K for a fully functional 40Gb PS3. The PS3 is more likely to be 1.0, 1.1 and 2.0 complaint than the 5K, plus it'll do most, if not all, of the HD audio that, again, the 5K may (or more likely) may not do.

Plus adding the A35 to the combo came out to be *less* than the 5K cost me (even with a 10% CC voucher).

Seggers

Here is the status of the Star Trek original TV series HD DVD boxed set AFTER the January firmware update:

Disc 1
yes - The man trap
yes - Charlie X
no - Where no man has gone before

Disc 2
yes - The naked time
yes - The enemy within
yes - Mudd's women

Disc 3
yes - What are little girls made of
yes - Miri
yes - Dagger of the mind

Disc 4
yes - The corbomite maneuver
no - The menagerie, Part I
no - The menagerie, Part II

Disc 5
yes - The conscience of the king
no - Balance of terror
yes - Shore leave

Disc 6
no - The Galileo seven
yes - The squire of gothos
yes - Arena

Disc 7
yes - Tomorrow is yesterday
yes - Court martial
yes - The return of the archons

Disc 8
no - Space seed
yes - A taste of armagedoon
yes - This side of paradise

Disc 9
yes - The devil in the dark
no - Errand of Mercy
yes - The alternative factor

Disc 10
yes - The city on the edge of forever
yes - Operation annihilate


In the above list, "no" means that once that episode is engaged, the first couple of seconds of sounds plays, the screen is black, and the display on the 5000 changes from "00:00" to "Load" and at that point it is locked up and a power-cycle is required. Ordinarily what should happen is picture+sound, and "00:00" starts counting up "00:01", "00:02", ...

So the January firmware update did indeed fix a couple of the episodes, but the bd-up5000 still isn't 100% operational.

Scott

Thanks guys for the ideas. I did the factory reset procedure BenDover recommended (hold chapter forward button on front panel for 5 seconds) which includes clearing the persistent storage. No luck. I'm seeing the same behavior skidazle is seeing. When I put it in the player goes into loading, then spins down, makes a clunk, tries again a few times and ejects the disk.


After getting THREE replacement copies of Bourne Ultimatum sent to me from Netflix and having NONE of them be able to play or load on my 5000, I just went out and actually bought a copy of BU this weekend and am finding that it loads and plays absolutely perfectly every single time I plut it in the player!!!!

There is DEFINITELY some big difference inthe rental and private versions of this disk!

P.S.-- I have not updated my firmware (and have not even tried to connect the unit to the internet yet).

I just got my player this weekend. First movie I watched - animated - The Ant Bully - was flawless. The 2d movie, - MI III, I notice it is very grainy in the dark scenes. Is this normal? Also, I notice a strobe light (flashing light) effects again particularly in the darker scenes. This is a bit annoying. When I reduced the resolution from 1080p/24 to 1080i/60, this largely cleared up. But, then it's not as sharp. Is this just something I'll have to live with disc to disc with this player (or any other for that matter) or should I be taking it back?

Mr Woodcock played on mine but I wish it hadn't. Worse movie ever!

Mr Woodcock played on mine but I wish it hadn't. Worse movie ever!

Did you watch the BD version or SD? I could not get the BD version to play. At least one other person here got the same result I did.
Thanks!

I just finished watching LFODE without any problems. Also tried 1 & 2 and they also both play. On my receiver which is a Pioneer Elite VSX-82TXS the DTS light comes on and I get sound from all of the speakers which was pretty amazing. The qualitye was awesome.
I really can't understand how these movies can play on one 5000 and not others.

I have mine hooked up to a VSX-82TXSi via HDMI and am having some weird playback problems. May I ask what you have the audio and video settings set to on the Sammy... and how are you hooked up to the Pio.

Thanks.

Sorry if this has been posted. I did a search and nothing came up -- but there is another 'News Alert' on the Samsung website UP5000 page about 3:10 not playing. No mention of Sunshine or LFODH. It was posted on Jan 17. here's the link.

http://www.samsung.com/us/support/news/supportSupportNewsAlerts.do?group=mp3audiovideo&group_cd=&type=blu_ray&type_cd=&subtype=duohdplayer&subtype_cd=&model_nm=BD-UP5000%2FXAA&dType=D&vType=R&mType=UM&model_cd=BD-UP5000%2FXAA&page=1&spp_news_seq=242&menu=&prd_ia_cd=03020500&acc_ia_fl=&disp_nm=BD-UP5000&level=M

Sorry if this has been posted. I did a search and nothing came up -- but there is another 'News Alert' on the Samsung website UP5000 page about 3:10 not playing. No mention of Sunshine or LFODH. It was posted on Jan 17. here's the link.

http://www.samsung.com/us/support/news/supportSupportNewsAlerts.do?group=mp3audiovideo&group_cd=&type=blu_ray&type_cd=&subtype=duohdplayer&subtype_cd=&model_nm=BD-UP5000%2FXAA&dType=D&vType=R&mType=UM&model_cd=BD-UP5000%2FXAA&page=1&spp_news_seq=242&menu=&prd_ia_cd=03020500&acc_ia_fl=&disp_nm=BD-UP5000&level=M


yeah that one is "old" here ;)....Was posted on the day it came out.....Since 3:10 seemed to be fixed with the 1.0 software the most recent upgrade might have been the one they were talking about.

Did you watch the BD version or SD? I could not get the BD version to play. At least one other person here got the same result I did.
Thanks!

It was the BD version.

TRANSFORMERS HD-DVD at about 1:15:25 (right as mom starts talking). The video glitches for a couple seconds, the audio played smooth though. I don't remember my A2 having this issue. Could someone else verify? (FW 1.0)

Mr Woodcock played on mine but I wish it hadn't. Worse movie ever!Worse than "Eye of the Beholder" (the worst film I've watched all of)?

Mr Woodcock doesnt play on mine, gets to the fbi warning and stays there.

TRANSFORMERS HD-DVD at about 1:15:25 (right as mom starts talking). The video glitches for a couple seconds, the audio played smooth though. I don't remember my A2 having this issue. Could someone else verify? (FW 1.0)

Can you replicate this? Its really important to see if you can replicate the same problem over again at the same point. Also, is this at 24fs or 60fs? If at 24 please try at 60 to see if the same thing happens.

Can you replicate this? Its really important to see if you can replicate the same problem over again at the same point. Also, is this at 24fs or 60fs? If at 24 please try at 60 to see if the same thing happens.Yes, I tried this on two different days and played the scene three times in a row to verify. this was at 60, my tv doesn't support 24.

Bummer is, I bought mine. I wonder if they are having manufacturing problems. I'm going to have to hunt and see if I still have the receipt for an exchange.

After getting THREE replacement copies of Bourne Ultimatum sent to me from Netflix and having NONE of them be able to play or load on my 5000, I just went out and actually bought a copy of BU this weekend and am finding that it loads and plays absolutely perfectly every single time I plut it in the player!!!!

There is DEFINITELY some big difference inthe rental and private versions of this disk!

P.S.-- I have not updated my firmware (and have not even tried to connect the unit to the internet yet).

Bourne Ultimatum plays fine on my player before and after the FW1.0 update. One thing to note, and can anyone else verify this. Does the font on the menus as well as the time indicator look not as sharp as when played on a Toshiba player? As in, it seems like the 5000 does some Anti-aliasing to the text and makes it look soft/fuzzy. I was thinking about calling Samsung to complain about it. Since after all, high def stuff should look ultra clean. And it does on my A2.

I have been contemplating the purchase of the UP5000. I have read most of the posts here and I will be straying from what seems to be the norm in this discussion, regarding my hook up. I have an older JVC G11 projector that has a great image on a 109" Stewart Grayhawk screen. The JVC inly has component inputs which I will be using. I also have a Lexicon pre/pro that isn't compatible with the new HD audio modes so I will be using the digital out from the UP5000 for DTS/DD/Logic 7, 7.1 channel mode. Down the road when all settles out I will update the projector and Pre/Pro. At present I have good quality (although maybe a bit old) components. Has anyone used the inputs I mentioned above and if so, how is the quality?

I have been contemplating the purchase of the UP5000. I have read most of the posts here and I will be straying from what seems to be the norm in this discussion, regarding my hook up. I have an older JVC G11 projector that has a great image on a 109" Stewart Grayhawk screen. The JVC inly has component inputs which I will be using. I also have a Lexicon pre/pro that isn't compatible with the new HD audio modes so I will be using the digital out from the UP5000 for DTS/DD/Logic 7, 7.1 channel mode. Down the road when all settles out I will update the projector and Pre/Pro. At present I have good quality (although maybe a bit old) components. Has anyone used the inputs I mentioned above and if so, how is the quality?

You should have no problem with that setup, other than the occasional navigation problem.

Also in the firmware problem thread:

The subtitles aren't showing up on the French HD DVD of Le Pacte des Loups (Brotherhood of the Wolf). The 5000 says they are, but they aren't. And trying to toggle or change them locks it up.

Pan's Labyrinth HD DVD plays fine, with subs. Weird, eh?

Not sure if this is a disc or firmware issue. The subs play fine on the Toshiba A1.

The adult title "Babysitters" locks up after the FBI and brand pages, just before it should display a menu. Requires power-off, eject to recover.

I am downloading the firmware right now. I really hope I can watch 3:10 to Yuma now and also my Pixar Shorts. I do not want to return this player and hope they can make the most of it.

I am downloading the firmware right now. I really hope I can watch 3:10 to Yuma now and also my Pixar Shorts. I do not want to return this player and hope they can make the most of it.

Others have reported that 3:10 works with the new firmware, but I just wanted to mention that the BD Pixar Shorts worked fine for me with the original firmware.

Larry

"Jurassic Park III" SD DVD:

With the DTS track, I have completely repeatable audio dropouts at the following points:

Ch. 2 - 12:08 into film
Ch. 4 - 18:21 into film

I switched to the DD track and the dropouts did NOT occur at these spots. When I switched back to DTS, the dropouts once again occurred.

One other problem: When I first tried to switch to the DD track (via the DVD menu), I suddenly had NO audio at all, and the movie locked up after a few seconds of play. I could change chapters, but it would once again lock up after a few seconds, and I still had no audio. The menus didn't have any audio either. I tried stopping and even ejecting and re-loading the disc, but the problem remained. I finally got it to start working again with a power cycle.

I don't know if this was just a fluke, but I do know that this disc has NEVER given me any problems before in my regular DVD player, and I've often used this disc to demo the sound system, so I've played it quite a few times with no issues.

Larry

Woo Hoo!!!! 3:10 and the Pixar Shorts work for me now!!!

Sopranos Season 6 Part 2 in BD is playing on mine. At least the first disc is. As stated before, the same in HDDVD, locked up at the Menu.

Well, I'm back in the game and own a BD-UP5000 again as of this morning. Couldn't help but give Samsung another 30 days to see what is their commitment. Got the player for $677 with tax at Best Buy after 20% off coupon.

That way I'll stay motivated when it comes to update the 1st post.

Keep the reports coming.

My 5000 seemed to die last night after a lock up on Batman Begins, no amount of restarting it unplugging it, resetting it would allow it to load any format disc. I returned it to BB and picked up a new one (that is a Dec build instead of Nov build btw) using the 20% coupon.

I brought it home and popped in Batman Begins and let it play through, it hesitated on a chapter change near the end, but kept playing. I ejected and tried 3:10 to Yuma, BOOM, same issue as the night before, won't load HD/BD/SD . After trying a bunch of resets, power cycling, cutting power with unit off, cutting power with unit running, etc, etc, I finally got it to load a Standard DVD of "District B13" , ejected, still won't load other discs. Put back in District B13, let it play for a while, did some chapter skips , menu selections, stop, resume play. Then.. magically, it now has loaded all discs i have tried. I'm on the phone, on hold, with Samsung.

Any one else seen anything like this? The disc in question plays flawlessly in my A2, also, both 5ks had the 1.0 FW update.

My 5000 seemed to die last night after a lock up on Batman Begins, no amount of restarting it unplugging it, resetting it would allow it to load any format disc. I returned it to BB and picked up a new one (that is a Dec build instead of Nov build btw) using the 20% coupon.

I brought it home and popped in Batman Begins and let it play through, it hesitated on a chapter change near the end, but kept playing. I ejected and tried 3:10 to Yuma, BOOM, same issue as the night before, won't load HD/BD/SD . After trying a bunch of resets, power cycling, cutting power with unit off, cutting power with unit running, etc, etc, I finally got it to load a Standard DVD of "District B13" , ejected, still won't load other discs. Put back in District B13, let it play for a while, did some chapter skips , menu selections, stop, resume play. Then.. magically, it now has loaded all discs i have tried. I'm on the phone, on hold, with Samsung.

Any one else seen anything like this? The disc in question plays flawlessly in my A2, also, both 5ks had the 1.0 FW update.

This is the weirdest thing. I hope I don't run into this issue with the one I have sitting in my trunk right now.

We know the 5000 is a weird beast, but what are the chances of that same problem showing up twice in a row with a different unit ? I don't think anybody had any disc locking up the 5000 this bad before. Let us know in the owner's thread if Samsung can come up with any idea why your unit would do such a thing. I'll try my copy of Batman Begins tomorrow.

This is the weirdest thing. I hope I don't run into this issue with the one I have sitting in my trunk right now.

We know the 5000 is a weird beast, but what are the chances of that same problem showing up twice in a row with a different unit ? I don't think anybody had any disc locking up the 5000 this bad before. Let us know in the owner's thread if Samsung can come up with any idea why your unit would do such a thing. I'll try my copy of Batman Begins tomorrow.I went through a few people and got a product specialist who said he would send the info on to a tech and call me back, maybe on Monday. He did say that he had read something about some Warners titles causing player corruption (he didn't say if it was just Samsung players), but I personally have not heard of it.

As a note, I asked about the audio codec deal and if there were any news, he said he didn't have anything official, but heard some internal rumors about it being much sooner than may, as in a few weeks, but obviously that could be totally wrong. I only mention it since it sounded like it would be with in the 30 days I have on my new unit, for which I may use as the deciding point at the end of that time.

I also mentioned something I never saw anyone talk about, someone please confirm. The fact that the 5000 seems to do some incorrect or excessive font smoothing on menus, at least HD-DVD menus. Universal titles are good for comparison, because of their progress bar, but if you compare side by side, the menu text is much much clearer/crisp on my A2 than the 5000. The product specialist however, said they don't have any Toshiba players to compare with.

Has anyone with non-playable BD+ titles tried other troubleshooting ideas? For instance, trying another TV, or component video cables? The discs work for me, with a Vizio P50HDM via HDMI and analog audio.

I'm wondering if everyone with a problem has something common, for instance a Sharp Aquos, Onkyo receiver, or something similar. If everyone figures out some commonality, you might be able to call Samsung and say "I have the BrandX HDMI bug" (or whatever it is).

A few years ago I needed to get the firmware updated in my TV. The manufacturer sent a tech to my house, he used a laptop and RS-232 cable and the whole process took 15 minutes. The set would pick up stray IR signals and do weird and random things at inconvenient times. TV firmware gets updated frequently (whenever they spot a problem) since the manufacturer assumes an upgrade isn't possible without an in-house warranty call. Also the local authorized service center might know more about service bulletins than customer service. Once you get confirmation of an issue you can call a CSR with a tech-note-ID and schedule the in-house visit.

I'm curious about this because I'm a software/hardware guy (created firmware for GPS devices in the past) and am wondering what in the world they might have messed up.

He did say that he had read something about some Warners titles causing player corruption (he didn't say if it was just Samsung players), but I personally have not heard of it.

I'd REALLY like to hear any further information on this. The idea that playing a movie could actually corrupt the player is absolutely astonishing. I wonder if this could be due to the persistant storage. Did anyone who has seen this issue try clearing the persistant storage via the 5000's setup menu?

As a note, I asked about the audio codec deal and if there were any news, he said he didn't have anything official, but heard some internal rumors about it being much sooner than may, as in a few weeks, but obviously that could be totally wrong. I only mention it since it sounded like it would be with in the 30 days I have on my new unit, for which I may use as the deciding point at the end of that time.

Was there any mention of the audio dropout issues with SD DVDs or CDs? This is actually my biggest personal complaint at the moment since it's really disruptive when this happens. I've been assuming that a firmware update that fixes the other audio issues would fix this, but it may not be safe to assume this. Has anyone gotten any actual confirmation of this issue from Samsung -- any word that they at least are working on it?

Thanks,

Larry

I'd REALLY like to hear any further information on this. The idea that playing a movie could actually corrupt the player is absolutely astonishing. I wonder if this could be due to the persistant storage. Did anyone who has seen this issue try clearing the persistant storage via the 5000's setup menu?Yes, I did a reset "hold >> for 5 seconds" which seemed to clear the storage, but did not fix the issue.

Oh, forgot to answer the 2nd question, No, he did not say anything about dropouts on SDs. I had just asked if there was any news on the missing Advanced Audio/TrueHD codecs, and thats when he mentioned the rumor of the upcoming update.

Yes, I did a reset "hold >> for 5 seconds" which seemed to clear the storage, but did not fix the issue.

thats a different way to clear the memory I guess. I think Larry was talking about going into the players menu and goign to the memory section and making sure its clear there.

For those with the Batman Begins problem is tehre a certain point which causes an issue? I can pop it in and try, but without a place to test it not sure if I can try to replicate the issue.

My 5000 seemed to die last night after a lock up on Batman Begins, no amount of restarting it unplugging it, resetting it would allow it to load any format disc. I returned it to BB and picked up a new one (that is a Dec build instead of Nov build btw) using the 20% coupon.

I brought it home and popped in Batman Begins and let it play through, it hesitated on a chapter change near the end, but kept playing. I ejected and tried 3:10 to Yuma, BOOM, same issue as the night before, won't load HD/BD/SD . After trying a bunch of resets, power cycling, cutting power with unit off, cutting power with unit running, etc, etc, I finally got it to load a Standard DVD of "District B13" , ejected, still won't load other discs. Put back in District B13, let it play for a while, did some chapter skips , menu selections, stop, resume play. Then.. magically, it now has loaded all discs i have tried. I'm on the phone, on hold, with Samsung.

Any one else seen anything like this? The disc in question plays flawlessly in my A2, also, both 5ks had the 1.0 FW update.


FWIW, I had the exact same problem tonight playing "Sunshine" BD. It played till the fourth chapter, then quit. I took the disc out, cleaned it and put it back in. Kept locking up, even though you could skip chapters, go back to the menu, etc. It would only play for a couple of seconds then lock back up. I tried all the afore mentioned. I even powered off and tried a different disc. Wouldn't even boot up for quite a few tries. Finally started playing a HD-DVD disc. Took it out and put "Sunshine" back in. It played all the way through this time but had bad audio off and on throughout.:mad:

This thing is REALLY ticking me off.:mad: It took about 45 minutes of powering off, ejecting, stopping, starting and threatening to throw it across the room:eek: before it finally played a movie and then bad audio.:mad:

FWIW, I had the exact same problem tonight playing "Sunshine" BD. It played till the fourth chapter, then quit. I took the disc out, cleaned it and put it back in. Kept locking up, even though you could skip chapters, go back to the menu, etc. It would only play for a couple of seconds then lock back up. I tried all the afore mentioned. I even powered off and tried a different disc. Wouldn't even boot up for quite a few tries. Finally started playing a HD-DVD disc. Took it out and put "Sunshine" back in. It played all the way through this time but had bad audio off and on throughout.:mad:

This thing is REALLY ticking me off.:mad: It took about 45 minutes of powering off, ejecting, stopping, starting and threatening to throw it across the room:eek: before it finally played a movie and then bad audio.:mad:

Sunshine is a known problem disc starting at the 4:46 mark. No fixes have been made for it, but it is playing better then it did before the firware update.

Sunshine is a known problem disc starting at the 4:46 mark. No fixes have been made for it, but it is playing better then it did before the firware update.

Well, what about the 7-8 other times after that it took me, even powering off, blah, blah, blah to get HD-DVD vs of "Zodiac" to start playing? I'm not trying to be a smartbutt, just don't like having to jump through hoops with an $800 player to get a movie to play.:( It's getting old....and I aint getting any younger, either.:p

ive done the firmware 1.0 update on my 5000 and pirates of the caribean wont play...i get the skull and some info on the right of the screen.. and i to have problems with transformers...i get glitches all thru the movie....using a pioneer 5080 any thought or do i have to wait for the next firmware fix.

Well, what about the 7-8 other times after that it took me, even powering off, blah, blah, blah to get HD-DVD vs of "Zodiac" to start playing? I'm not trying to be a smartbutt, just don't like having to jump through hoops with an $800 player to get a movie to play.:( It's getting old....and I aint getting any younger, either.:p

??? I was just letting you know that Sunshine is a known problem disc even after the update. As far as your problems not sure I put in a move right after Sunshine and it loaded just fine.

Are you saying that you had issues with Zodiac as well? As far as problems go I dont think I have seen a "problem free" stand alone player yet. Sure there are some good ones out there that dont have as many issues, but look how many firware updates they went though to get there.

ive done the firmware 1.0 update on my 5000 and pirates of the caribean wont play...i get the skull and some info on the right of the screen.. and i to have problems with transformers...i get glitches all thru the movie....using a pioneer 5080 any thought or do i have to wait for the next firmware fix.

Hmmm...Are you saying you are having difficlty reading the menu? or that once you select play from the "skull" menu the movie wont start. I know others have reported issues playing this movie at 24 F/s mode, but then they switched it back to 60 f/s that the menus were readable again.

As far as transformers not sure, I know its a mixed bag as some have stated issues and some have not. Needd to know the settings you are using and what the "glitches" are.

ive done the firmware 1.0 update on my 5000 and pirates of the caribean wont play...i get the skull and some info on the right of the screen.. and i to have problems with transformers...i get glitches all thru the movie....using a pioneer 5080 any thought or do i have to wait for the next firmware fix.


Just an update I just put in Zodiac and it loaded up just fine......

thats a different way to clear the memory I guess. I think Larry was talking about going into the players menu and goign to the memory section and making sure its clear there.

For those with the Batman Begins problem is tehre a certain point which causes an issue? I can pop it in and try, but without a place to test it not sure if I can try to replicate the issue.Since I did the reset as mentioned, I did go to the storage area to check. and it said it was empty (no option to delete anything at that point) . So its possible that there was still something there that wasn't listed, but no way of knowing.

As for Batman Begins, the first time it totally locked up was after Scarecrow gassed Rachel and BM took out the gang and was just picking her up, was just Rachel in the shot looking up.
On the new player, it hesitated at the chapter switch at the very end with Rutger Haure walking up to the board room to find out he was replaced by Fox. just before he says something to the secretary.

FWIW, I had the exact same problem tonight playing "Sunshine" BD. It played till the fourth chapter, then quit. I took the disc out, cleaned it and put it back in. Kept locking up, even though you could skip chapters, go back to the menu, etc. ... My problem was one that no disc would even load, you would put a disc in, and after about 15 seconds, it would just auto eject the disc and say it couldn't read it. Which is quite scary, since it seems like the machine is bricked (unless you can find a magic disc that it can some how read)

Two more SD DVDs that had several small audio dropouts throughout the film:

- "Shoot 'Em Up"
- "Shopgirl"

These were both DD soundtracks, and in both cases, the dropouts were NOT repeatable. Going back over the same spot played normally on the second try. It's also interesting to note that in most of these cases, the dropouts did NOT occur at chapter changes.

Larry

My problem was one that no disc would even load, you would put a disc in, and after about 15 seconds, it would just auto eject the disc and say it couldn't read it. Which is quite scary, since it seems like the machine is bricked (unless you can find a magic disc that it can some how read)

How about trying a firmware update with a CD? The player might be able to read this disc since it's a "special case." I don't know if it will allow you to do an "update" to the same firmware version that's already on the player, but it's worth a try. Who knows -- maybe just the presence of the update disc will "undo" whatever Batman did to the player.

Please let us know if you find anything else out with this issue.

Thanks,

Larry

It seams that transformers plays ok in 60fps and not 24fps. In 60 i get no glitches. Also pirates 3 plays ok in 60fps and not in 24fps mode. Im feeding a pioneer 5080. I loaded the new 1.0 and the ratattouie seams to play better. none of my hd or blue rays are able to be stoped during the movie, like to make a bathroom break then restarted from were you left off. They start from the beginning. Wish they would fix that in the next update. I do love the upconverting of standard disks....really good. Oooo the glitches are static looking lines thru the picture...really annoying. but in 60 fps its ok on transformers. On pirates 3 the skull comes on and i get a menu on the left side and you cant procede from there.. in 60 fps it all works....Hello samsung please fix all this...

How about trying a firmware update with a CD? The player might be able to read this disc since it's a "special case." I don't know if it will allow you to do an "update" to the same firmware version that's already on the player, but it's worth a try. Who knows -- maybe just the presence of the update disc will "undo" whatever Batman did to the player.

Please let us know if you find anything else out with this issue.

Thanks,

Larryhaha.. way a head of you, tried that as well, it also spit the disc out saying it couldn't read it. (BTW, I updated both machines with a CD, not the ethernet, don't have a connection in the living room)

FWIW, no issue here with Batman Begins. Watched it all the way through, no dropouts, no freezing, nothing, just perfect picture and lossy sound.

FWIW, no issue here with Batman Begins. Watched it all the way through, no dropouts, no freezing, nothing, just perfect picture and lossy sound.I don't have any issue with it in my A2, I may just take it to BestBuy and see if they will let me exchange it for a new copy. I'll just leave out the fact that I have had it for almost a year. I still don't like the fact that the disc can some how bring the player to its knees though.

It seams that transformers plays ok in 60fps and not 24fps. In 60 i get no glitches. Also pirates 3 plays ok in 60fps and not in 24fps mode. Im feeding a pioneer 5080. I loaded the new 1.0 and the ratattouie seams to play better. none of my hd or blue rays are able to be stoped during the movie, like to make a bathroom break then restarted from were you left off. They start from the beginning. Wish they would fix that in the next update. I do love the upconverting of standard disks....really good. Oooo the glitches are static looking lines thru the picture...really annoying. but in 60 fps its ok on transformers. On pirates 3 the skull comes on and i get a menu on the left side and you cant procede from there.. in 60 fps it all works....Hello samsung please fix all this...

Happy to hear the 60 f/s worked :), The Resume feature is a feature of the disc not the player. The payer supports the resume feature when available. This feature only works with Blu-ray though as HD DVD does not offer this, if you press pause though on a HD DVD most of them have a screensaver which I have found Blu-rays dont.

It seams that transformers plays ok in 60fps and not 24fps. In 60 i get no glitches. Also pirates 3 plays ok in 60fps and not in 24fps mode. Im feeding a pioneer 5080. I loaded the new 1.0 and the ratattouie seams to play better. none of my hd or blue rays are able to be stoped during the movie, like to make a bathroom break then restarted from were you left off. They start from the beginning. Wish they would fix that in the next update. I do love the upconverting of standard disks....really good. Oooo the glitches are static looking lines thru the picture...really annoying. but in 60 fps its ok on transformers. On pirates 3 the skull comes on and i get a menu on the left side and you cant procede from there.. in 60 fps it all works....Hello samsung please fix all this...


The thread about displays that support 24fps doesn't mention the 5080 supporting it. I'm not sure but that's what I see.:confused:

I still don't like the fact that the disc can some how bring the player to its knees though.

I can't remember now -- did you say that it did this with two different players?

This is definitely something you should report to Samsung -- they really need to know that this is possible.

I assume you fully unplugged the unit in between tries -- did you also try "odd" things like ejecting the disc before the player had time to reject it, or putting in a disc and immediately powering down. Maybe a fix that doesnt make sense is needed for what appears to be a problem that doesn't make sense.

Larry

The thread about displays that support 24fps doesn't mention the 5080 supporting it. I'm not sure but that's what I see.:confused:

COme to think about it I havent seen that the 5080 supports 24fps either :confused:

I can't remember now -- did you say that it did this with two different players?

This is definitely something you should report to Samsung -- they really need to know that this is possible.

I assume you fully unplugged the unit in between tries -- did you also try "odd" things like ejecting the disc before the player had time to reject it, or putting in a disc and immediately powering down. Maybe a fix that doesnt make sense is needed for what appears to be a problem that doesn't make sense.

LarryYes, two different players, one I could not get to ever play a disc again, after trying a all kinds of odd stuff, including leaving it unplugged all night long to make sure it cleared out. I did call Samsung, and they said they would forward the info to a tech/engineer and would call me back, possibly on monday. The product guy seemed to think that a disc corrupting the player is quite possible, which made me feel a bit shaky.

As for fixing the 2nd unit after having the exact same problem, I don't know if this had anything to do with it.. but the first time i got a disc to load, was a standard DVD of "District B13" and I put it in while I was in the storage screen in the system menu.

I will for sure post any feedback I get from samsung, but I'm guessing they are going to say that the disc is just the anti-christ and try a different copy.

I sure hope that a simple disc is not capable of corrupting the player for good, that would be unheard of and a rather scary thought : "I wonder if this $25 disc I just bought is going to be the one that sends my player in for service"...

The player says it can't play Breach (HD-DVD combo diisc). the HD side)

The player says it can't play Breach (HD-DVD combo diisc). the HD side)

Is this a rental or a disc you own? Are there and sumduges or scratches in it? Have you tried changing the "Twin Disc Type" to DVD from HD DVD? Is it not loading period or is it loading and failing at a certain point? Can you repeat the error at the same point or is it random? just a few things to try as I have seen others play this movie (I believe I also tried playing this and it worked perfectly. )

Is this a rental or a disc you own? Are there and sumduges or scratches in it? Have you tried changing the "Twin Disc Type" to DVD from HD DVD? Is it not loading period or is it loading and failing at a certain point? Can you repeat the error at the same point or is it random? just a few things to try as I have seen others play this movie (I believe I also tried playing this and it worked perfectly. )

My experience w/ the combo of Bourne Ultimatum was the opposite - I changed Dual Format to DVD. However, the next time I loaded it, I had the same problem. The only consistent solution both times was (w/ disc in machine) power off/on, then eject and close.

Doug

Originally Posted by Ph8te
Is this a rental or a disc you own? Are there and sumduges or scratches in it? Have you tried changing the "Twin Disc Type" to DVD from HD DVD? Is it not loading period or is it loading and failing at a certain point? Can you repeat the error at the same point or is it random? just a few things to try as I have seen others play this movie (I believe I also tried playing this and it worked perfectly. )My experience w/ the combo of Bourne Ultimatum was the opposite - I changed Dual Format to DVD. However, the next time I loaded it, I had the same problem. The only consistent solution both times was (w/ disc in machine) power off/on, then eject and close.

Doug

As I understand it, the "Dual Format" setting is for a different hybrid type of HD DVD/DVD (both on a single side) that was never launched. I was under the impression that the setting was to set your default preference of which you wanted to come up automatically.

To the best of my knowlege, this type of media has never been released for sale in the U.S.
http://www.engadget.com/2006/09/11/toshibas-triple-layer-hd-dvd-dvd-discs/

http://en.wikipedia.org/wiki/HD_DVD#DVD_.2F_HD_DVD_hybrid_discs

As I understand it, the "Dual Format" setting is for a different hybrid type of HD DVD/DVD (both on a single side) that was never launched. I was under the impression that the setting was to set your default preference of which you wanted to come up automatically.

To the best of my knowlege, this type of media has never been released for sale in the U.S.
There was at least one animation title that was released, however, on my HD-A2, one of "The Matrix" discs, disc 2 I believe, would not load when this setting was set to "HD DVD", even though the disc wasn't actually a hybrid. A firmware update fixed the issue on the A2. So it can still have an impact on playback. Hybrid or not.

To the best of my knowlege, this type of media has never been released for sale in the U.S.
http://www.engadget.com/2006/09/11/toshibas-triple-layer-hd-dvd-dvd-discs/

http://en.wikipedia.org/wiki/HD_DVD#DVD_.2F_HD_DVD_hybrid_discs

Wrong. All the Freedom (anime) discs are twin discs and work beautifully. Which really puzzles me as to why no studio is willing to release a single SKU blockbuster title to bring BR to its knees.

As I understand it, the "Dual Format" setting is for a different hybrid type of HD DVD/DVD (both on a single side) that was never launched. I was under the impression that the setting was to set your default preference of which you wanted to come up automatically.
http://en.wikipedia.org/wiki/HD_DVD#DVD_.2F_HD_DVD_hybrid_discs

When I first had the problem w/ a slightly scratched Netflix copy of the Bourne Ultimatum, it was stuck trying to read the disc. When I switched the setting from HD-DVD to DVD, it worked. At the time, I hypothesized that setting it to HD-DVD makes the machine try to read a 2nd layer w/ the HD content. Because the disc had scratches, it got hung up trying to read the 2nd layer. After switching to DVD, it only had to read the 1st layer, so no problems.

Sounds like an interesting theory? Well, it turned out to be bunk. The 2nd time I tried to load the disc - same problem, but the Dual Format Disc setting was set to DVD. I solved it by ejecting, re-closing the tray, then powering off and on (this is the reverse of what I reported above - senior moment there!). This allowed it to read and play the disc. Then I remembered that it was what I also did the first time (eject, set Dual Format in menu, close, power off/on).

Doug

Wrong. All the Freedom (anime) discs are twin discs and work beautifully. Which really puzzles me as to why no studio is willing to release a single SKU blockbuster title to bring BR to its knees.

Thanks for setting me straight. I had searched for some titles that might have used it, but found nothing.

Is this a rental or a disc you own? Are there and sumduges or scratches in it? Have you tried changing the "Twin Disc Type" to DVD from HD DVD? Is it not loading period or is it loading and failing at a certain point? Can you repeat the error at the same point or is it random? just a few things to try as I have seen others play this movie (I believe I also tried playing this and it worked perfectly. )

If fails when I put the disc in after about 40 seconds it says it can't play the disc:cool:

If fails when I put the disc in after about 40 seconds it says it can't play the disc:cool:

Ill try again tomorrow, but I am fairly certain this disc was mentioned before (one of the threads) and I was able to load it ok. I'll check again though for you.

As I understand it, the "Dual Format" setting is for a different hybrid type of HD DVD/DVD (both on a single side) that was never launched. I was under the impression that the setting was to set your default preference of which you wanted to come up automatically.

To the best of my knowlege, this type of media has never been released for sale in the U.S.
http://www.engadget.com/2006/09/11/toshibas-triple-layer-hd-dvd-dvd-discs/

http://en.wikipedia.org/wiki/HD_DVD#DVD_.2F_HD_DVD_hybrid_discs

You are correct :) as far as what the "Twin Disc" setting was for originally. I remember though this being discussed before on other HD DVD players earlier and thought it might work (cant hurt). Never know these days what will or wont work until we try it, I haven't had these issues so I havent had to test it out (thankfully) yet.

While the "Twin Disc" format never took off for studios (would have been nice, but thats a different story for a different thread) there are a few titles as previouly mentions that are actual "Twin Discs" :)

HD-DVD of "Disturbia" in 1080p24fps mode (no issue in 1080p60)
top few rows of pixels are distorted / not synced when in motion

I did try restarting the player but made no difference, switching off of 24fps seemed to fix the issue. Anyone else confirm?

HD-DVD of "Disturbia" in 1080p24fps mode (no issue in 1080p60)
top few rows of pixels are distorted / not synced when in motion

I did try restarting the player but made no difference, switching off of 24fps seemed to fix the issue. Anyone else confirm?

Rick,

I think the "common cause" is the 24fps mode. This player for whatever reason is having difficulty with movies when it plays in the 24fps mode (see POTC menu issues). This seems to be a common problem across all players and hopefully will be fixed "shortly"

COme to think about it I havent seen that the 5080 supports 24fps either :confused:
I own the Pioneer PDP-5080HD. YES, it does support 24 FPS. I think the reason you haven't seen it on the list is because this list is only for 1080p TVs and the 5080 is only 720p. However, I can't tell the difference. The picture is awesome!

I own the Pioneer PDP-5080HD. YES, it does support 24 FPS. I think the reason you haven't seen it on the list is because this list is only for 1080p TVs and the 5080 is only 720p. However, I can't tell the difference. The picture is awesome!

OK, with that model number I was able to see that :), I dont hammer people for the specs on their equipment, you get what you can afford and everyone upgrades in different ways :).

What I am thinking (even more now) that this player for some reason is having difficulty with the 24fps feed. I say this because some of the issues people have had are cleared up once they switch to 60fps.

I've not had any problems with my player using the 24fps encoding, however, I have only tried a couple of Blu-ray discs with this feature (Stargate and Saw IV).

Rick,

I think the "common cause" is the 24fps mode. This player for whatever reason is having difficulty with movies when it plays in the 24fps mode (see POTC menu issues). This seems to be a common problem across all players and hopefully will be fixed "shortly"

Yes, I pretty much gave up on using 24fps except with my XA2. That is the only player I've ever had, of either format, that has never given me any grief with 24 fps (since the 2.7 firmware).

I tried to play Sunshine tonight and here is what happen.

The disk loaded fine and started right up. About three minutes into the movie I notice the sound was clipping the speakers and sounded distorted. I stop the movie and changed the audio setting on the player from Bitstream(Re-encode) to Bitstream(Audiophile). I re-started the movie (no resume play) had to start from the begining. The disk played fine and the sound was fine with no distortion. At approximately 6:00 minutes into the movie the sound started motorboating. I tried to fast forward but the video would freeze. I tried this several times and each time I started the movie it would freeze. I powered off the player and re-started the movie. It started fine and played fine up until 6:00 minutes into the movie and the motorboating of the sound started again. I let the disk continue playing to approximately 7:30and the sound returned to normal. Everything was fine until 12:00 minutes into the movie and the motorboating started again and continued until 13:30. From 13:30 until 29:00 the video and audio was fine. At 29:00 the motorboating started again and continued until 31:00. From 31:00 until 39:00minutes there was no problems. At 39:00 minutes it started up again. At this point I turned off the player I had enough. It was a shame because it looked like a pretty good movie and the video and the sound when playing normally was excellent. Hopefully this will get fixed in the next firmware update.

Yes, I pretty much gave up on using 24fps except with my XA2. That is the only player I've ever had, of either format, that has never given me any grief with 24 fps (since the 2.7 firmware).

Only movie I had 24fps problems with is Transformers and that was only after I came here and realized that. Otherwise a handful have played fine.

I don't have any issue with it in my A2, I may just take it to BestBuy and see if they will let me exchange it for a new copy. I'll just leave out the fact that I have had it for almost a year. I still don't like the fact that the disc can some how bring the player to its knees though.Well, I called Samsung (I didn't hear back from them) and talked to another Level 3 Support person. He said he couldn't find any other cases of a disc corrupting a player and really just recommended replacing the disc. I did offer to send them the disc, since I thought it would be useful for testing the issue and/or making a fix to prevent it from happening. But it wasn't really their policy to to get things sent to them like that. So I guess i'll just be replacing it and hope I have the only disc ever made that has the defect (almost want to hold on to it because it makes me feel sinister). so, best of luck to us all I guess. "no whammies, no whammies..." But in case anyone runs into the issue, my SD disc of "District B13" seems to be the magic fix.

I tried to play Sunshine tonight and here is what happen.

The disk loaded fine and started right up. About three minutes into the movie I notice the sound was clipping the speakers and sounded distorted. I stop the movie and changed the audio setting on the player from Bitstream(Re-encode) to Bitstream(Audiophile). I re-started the movie (no resume play) had to start from the begining. The disk played fine and the sound was fine with no distortion. At approximately 6:00 minutes into the movie the sound started motorboating. I tried to fast forward but the video would freeze. I tried this several times and each time I started the movie it would freeze. I powered off the player and re-started the movie. It started fine and played fine up until 6:00 minutes into the movie and the motorboating of the sound started again. I let the disk continue playing to approximately 7:30and the sound returned to normal. Everything was fine until 12:00 minutes into the movie and the motorboating started again and continued until 13:30. From 13:30 until 29:00 the video and audio was fine. At 29:00 the motorboating started again and continued until 31:00. From 31:00 until 39:00minutes there was no problems. At 39:00 minutes it started up again. At this point I turned off the player I had enough. It was a shame because it looked like a pretty good movie and the video and the sound when playing normally was excellent. Hopefully this will get fixed in the next firmware update.

Same problem, but I gave up alot sooner....

Well Yet another wonderful movie to add to the list of Non-working Fox Titles...
Chapters 13-17 Don't play, if you can get past them, 18-22 play, then 23-27 don't work either....Worst experience watching a movie EVER. I am trying to convince my wife this player was worth the investment, and the fist movie she sits down with me to watch does this....wow way to go FOX!!!

Superbad

Main menu and pop up menu keeps cycling through the different sections without stopping. When a section is selected each remote push sends the highlight two spaces instead of one.