Hi Guys,

I am writing a very basic Widget to display the Volume of my SSP (ADA Suite 7.1 HD) on the Nevo but have a few issues. The main one being I have no idea what I am doing but...

The Widget does work but is very laggy and sometimes does not update the display at all. I am guessing it is some kind of timing/delay issue?
Unfortunately, the widgets have rather long hard delays built-in, apparently to accommodate the wide range of serial devices they might be expected to interact with. The initial delay for serial devices is 3.5sec, and then the intercharacter delay is .75sec. It adds up. :( I hope that a future NSP update allows us to adjust those delays on a per/widget or per/device basis.

I also have an issue with how the output is displayed and I think I need some way to filter or mask the ASCII displayed by the button.

The basic plan is after pressing the volume key, the HEX feedback output from the SSP is displayed on the Remote, a bit basic but it seemed the easiest method.

The issue I have with the ASCII output is that is it prefixed and suffixed by a square text symbol, possibly denoting a space? Is there a way to tell the Nevo to ignore the first and last ASCII characters?

Thanks,

AdamTake a look at the Filter Block. It will allow you to parse the responses and only output the characters you want it to. Since it can take any data format (and it'll output the same), you could place it before or after the Converter Block.

Hi,

Thanks for the reply, I managed to figure it out earlier after finding a more detailed PDF on the Filter function.

I also decided to just have the Nevo ask the SSP every second for the volume, rather than witing for a keypress. It is still relatively slow but better than my previous attempt.

Cheers,

Adam

Hi,

Thanks for the reply, I managed to figure it out earlier after finding a more detailed PDF on the Filter function.

I also decided to just have the Nevo ask the SSP every second for the volume, rather than witing for a keypress. It is still relatively slow but better than my previous attempt.

Cheers,

Adam
Just out of curiosity, how long would say it took before, when you used a button press?

Just out of curiosity, how long would say it took before, when you used a button press?

A few seconds, but often it never registered the change. Ocassionally it too maybe 20 seconds, it was quite flakey really.

Using the timer running every second is fine, you know aftern 2 seconds it is displaying the actual volume. For me this is handy rather than mission critical as I have hard buttons for common listening volumes anyway.

Adam

A few seconds, but often it never registered the change. Ocassionally it too maybe 20 seconds, it was quite flakey really.

Using the timer running every second is fine, you know aftern 2 seconds it is displaying the actual volume. For me this is handy rather than mission critical as I have hard buttons for common listening volumes anyway.

Adam
Yeah, I really think they need to allow for serial timing adjustments. While the long delays are meant to accommodate a wide range of devices, I think there are bound to be times when those delays are literally too long for some devices, and the communication will have errors and failures.

I haven't used any widgets that continually poll a device, like you're doing with the volume feedback. Do you have any concerns that this might be drag on the remote's battery life? I'd be curious to know if you notice a big difference, so if you get a chance, report back on that after using it for awhile.

Yeah, I really think they need to allow for serial timing adjustments. While the long delays are meant to accommodate a wide range of devices, I think there are bound to be times when those delays are literally too long for some devices, and the communication will have errors and failures.

I haven't used any widgets that continually poll a device, like you're doing with the volume feedback. Do you have any concerns that this might be drag on the remote's battery life? I'd be curious to know if you notice a big difference, so if you get a chance, report back on that after using it for awhile.

Indeed, I think the 'problem' I have is my SSP is very responsive with serial data and so I think the Nevo misses it more often than not.

I hadn't considred battery life but that is a good point, I'll keep an eye on things.

Adam :)

Does anyone know how to get the Studio Pro 3.0 software? My dealer is long gone and I have an old CD that doesn't work with Windows 7 64. :(

Does anyone know how to get the Studio Pro 3.0 software? My dealer is long gone and I have an old CD that doesn't work with Windows 7 64. :(
Do you have the old version installed on any computer?

EDIT: Kurfer, it isn't possible for anyone to just give you a link to the software download. Nevo doesn't make it available that way. I was attempting to help you access it through the software you currently have, which is the only way you're going to be able to get it.

Do you have the old version installed on any computer?

EDIT: Kurfer, it isn't possible for anyone to just give you a link to the software download. Nevo doesn't make it available that way. I was attempting to help you access it through the software you currently have, which is the only way you're going to be able to get it.

I do have the older version installed on a windows Vista box in my other room yes. I also have the CD.

I do have the older version installed on a windows Vista box in my other room yes. I also have the CD.
If you have it installed on another computer, then I'm assuming it is registered? If not, you'll need to do that.....be sure to register as a dealer or installer.

Now, simply use your logon info (email address & password) to log on to mynevo.com (http://www.mynevo.com/) from the new computer. Once you are logged on, you'll find a link to download NSP 3.0. Download and install....very easy. :)

If you have it installed on another computer, then I'm assuming it is registered? If not, you'll need to do that.....be sure to register as a dealer or installer.

Now, simply use your logon info (email address & password) to log on to mynevo.com (http://www.mynevo.com/) from the new computer. Once you are logged on, you'll find a link to download NSP 3.0. Download and install....very easy. :)

I just did that and it worked, I can't thank you enough! You don't know how bummed I was thinking my wonderful S70 software could never be updated!

Thanks thanks thanks!!!!

I just did that and it worked, I can't thank you enough! You don't know how bummed I was thinking my wonderful S70 software could never be updated!

Thanks thanks thanks!!!!
No problem. :)

The issue here is buying the Nevo from an authorized seller & programmer. If you had read; Nevo only sells to Authorized Nevo dealers. Tech support, software, etc only goes to authorized dealers only; not to end users. Those are their rules. People want to circumvent the system; buy it cheap on eBay, etc. Then when they have problems programming, they are S.O.L. If you buy it from unauthorized ebayers, etc, you are on your own and Nevo will not help you. Good thing considering the tech support at Nevo consists of 2 guys only: John W & Paul B. That's it. So, if you are not proficient enough to program it yourself, let an authorized dealer sell it to you and program it. Get it? The only reason you would buy it from an eBayer is because you are cheap! It usually comes back to haunt you.

The issue here is buying the Nevo from an authorized seller & programmer. If you had read; Nevo only sells to Authorized Nevo dealers. Tech support, software, etc only goes to authorized dealers only; not to end users. Those are their rules. People want to circumvent the system; buy it cheap on eBay, etc. Then when they have problems programming, they are S.O.L. If you buy it from unauthorized ebayers, etc, you are on your own and Nevo will not help you. Good thing considering the tech support at Nevo consists of 2 guys only: John W & Paul B. That's it. So, if you are not proficient enough to program it yourself, let an authorized dealer sell it to you and program it. Get it? The only reason you would buy it from an eBayer is because you are cheap! It usually comes back to haunt you.

Are you responding to a question? "The issue here...?" Everything you said is common knowledge for anybody who sells, installs, or uses Nevo equipment, so I can't see the "issue" you're responding to. Quoting the actual question in your post would be helpful.....

The issue here is buying the Nevo from an authorized seller & programmer. If you had read; Nevo only sells to Authorized Nevo dealers. Tech support, software, etc only goes to authorized dealers only; not to end users. Those are their rules. People want to circumvent the system; buy it cheap on eBay, etc. Then when they have problems programming, they are S.O.L. If you buy it from unauthorized ebayers, etc, you are on your own and Nevo will not help you. Good thing considering the tech support at Nevo consists of 2 guys only: John W & Paul B. That's it. So, if you are not proficient enough to program it yourself, let an authorized dealer sell it to you and program it. Get it? The only reason you would buy it from an eBayer is because you are cheap! It usually comes back to haunt you.

There are more than enough cases where people have bought this stuff from authorized dealers only to see them close shop 6 months later.
In my area alone--I have seen countless dealers come and go.

What does a consumer do then?
Nevo isnt exactly selling them like hotcakes for dealers to stay interested either. Its exactly for this fear that I haven't taken the plunge myself.

I never liked their biz model, their lackluster approach to marketing and just a silly disregard for not giving out information about their product.
Awesome remote though :)

It appears that the Q50 is being discontinued, to be replaced by an as-yet-unseen new model.

While Nevo has always been a niche market, there's still a significant installed base of Q50s out there, so discussion and issue support are still available here and on remotecentral's Nevo Forum.

It appears that the Q50 is being discontinued, to be replaced by an as-yet-unseen new model.

While Nevo has always been a niche market, there's still a significant installed base of Q50s out there, so discussion and issue support are still available here and on remotecentral's Nevo Forum.

Looks more like they are discontinuing the Nevo line altogether..

http://www.cepro.com/article/uei_pulls_plug_on_nevo_remote_controls/K299

Sad..

Looks more like they are discontinuing the Nevo line altogether..

http://www.cepro.com/article/uei_pulls_plug_on_nevo_remote_controls/K299

Sad..

Well, there has been a little confusion about that. That same article was cited over on remotecentral, to everyone's dismay, but then it was clarified that Nevo has since contacted their dealers and distributors with the information that it is just the Q50 that's being discontinued. UI is "re-assessing their Nevo hardware platform offerings" and streamlining their North American distribution channels, but they emphasized that they "continue to sell and support our current line of Nevo Pro and Nevo Custom series hardware platforms, accessories and programming software applications."

Well, there has been a little confusion about that. That same article was cited over on remotecentral, to everyone's dismay, but then it was clarified that Nevo has since contacted their dealers and distributors with the information that it is just the Q50 that's being discontinued. UI is "re-assessing their Nevo hardware platform offerings" and streamlining their North American distribution channels, but they emphasized that they "continue to sell and support our current line of Nevo Pro and Nevo Custom series hardware platforms, accessories and programming software applications."

Does this have anything to do with Pronto potentially leaving the market? I haven't been paying attention to Pronto's on-again-off-again announcements, but I specifically moved to Nevo from a dead Pronto due to its programmability and its cost! There's a (potential) void to be filled here, and if Nevo hits mainstream, they can nail the market at a far more attractive price than the Pronto.

Nevo might do well to go mass market instead of installer-only, and I'm certainly hoping that's what they're considering. The Q50 is a great product at a great price (after I replaced my problematic unit with a perfectly-functioning one). They certainly could go mainstream at a price point that competes with Logitech and offers the flexibility that Logitech simply doesn't.

-Pie

Does this have anything to do with Pronto potentially leaving the market? I haven't been paying attention to Pronto's on-again-off-again announcements, but I specifically moved to Nevo from a dead Pronto due to its programmability and its cost! There's a (potential) void to be filled here, and if Nevo hits mainstream, they can nail the market at a far more attractive price than the Pronto.

Nevo might do well to go mass market instead of installer-only, and I'm certainly hoping that's what they're considering. The Q50 is a great product at a great price (after I replaced my problematic unit with a perfectly-functioning one). They certainly could go mainstream at a price point that competes with Logitech and offers the flexibility that Logitech simply doesn't.

-Pie
I've wondered how UI is viewing the Pronto news, too. I agree that it would appear to open up a big opportunity, but they seem really wedded to the dealer-only business model for their Nevo unit, at least for now. I'm not sure what to make of the "streamlined" distribution network news. Seems like they're either trying to clamp down and make their products even more exclusive, like say the RTi model, or they're winding it down for bigger changes ahead. Simply making the products even less available than they already are makes no sense whatsoever.

I don't want to see them go too "mainstream"....that attempt is what brought the awful Custom series, and Nevo's unique niche really has to start above the stuff you find at your local BB.

I've wondered how UI is viewing the Pronto news, too. I agree that it would appear to open up a big opportunity, but they seem really wedded to the dealer-only business model for their Nevo unit, at least for now. I'm not sure what to make of the "streamlined" distribution network news. Seems like they're either trying to clamp down and make their products even more exclusive, like say the RTi model, or they're winding it down for bigger changes ahead. Simply making the products even less available than they already are makes no sense whatsoever.
Sounds like a sensitive time over there. Here's to hoping for the best!

I don't want to see them go too "mainstream"....that attempt is what brought the awful Custom series, and Nevo's unique niche really has to start above the stuff you find at your local BB.
Logitech makes the only mainstream "programmable" remote, but it's stuck in that device/mode methodology ("Use TV," "Use DVD," etc.) for the UI, so it's not fully customizable. That was something I simply could not deal with, beside the slow response time. I don't know of any other Pronto-like remote in the mainstream that's one-handed, as opposed to those two-handed, large LCD remotes.

I agree I would absolutely NOT want customer service to suffer, and in my dealings with them, they gave the impression of a very small staff. Yeah, I am looking for someone to enter the market to compete with Logitech, and as small as Nevo is as a company, they are the best fit. But as much as I want them to do it, my experience with their small staff says they probably wouldn't go that way because they simply can't handle it.

-Pie

Logitech makes the only mainstream "programmable" remote, but it's stuck in that device/mode methodology ("Use TV," "Use DVD," etc.) for the UI, so it's not fully customizable. That was something I simply could not deal with, beside the slow response time. I don't know of any other Pronto-like remote in the mainstream that's one-handed, as opposed to those two-handed, large LCD remotes.
Me too...their dumbed-down, activity based model is just too restrictive to allow the kind of system control I want. I'm not really sure what you mean when you say "mainstream." Are you referring to mass market products, i.e., those anybody can buy from a retailer? There are a few brands in that space that have programmable models, but Logitech, for all practical purposes, does virtually own that market.

I agree I would absolutely NOT want customer service to suffer, and in my dealings with them, they gave the impression of a very small staff. Yeah, I am looking for someone to enter the market to compete with Logitech, and as small as Nevo is as a company, they are the best fit. But as much as I want them to do it, my experience with their small staff says they probably wouldn't go that way because they simply can't handle it.

-PieHmm..."customer service" and "Nevo" in the same sentence? :confused::eek: ;) They don't actually offer any customer service to end users....that's part of their business model. The staff is small, yes...but it's only meant to "interface" with their relatively small dealer & distributor network.

Nevo is the just custom installation division of Universal Electronics (UEI)....one of the largest remote manufacturers in the world. (They make the OEM remotes that ship with many of our CE components these days.) They could easily ramp up, ramp down, or re-task people into or out of that unit anytime they want.

I don't want to step over a line here or put you in a difficult place, but I'm curious if you have any suggestions for the situation I have. Because I want to be sensitive to the relationship between dealer/distributor/manufacturer, If you're not able to comment, I completely understand and appreciate you even just reading about my quandary and giving it consideration.

I also have a Q50 and moved from XP to Win7 64 and have the same problem in that I need 3.0 because the authorized guy is no longer around. My device has been registered in my name, but I couldn't log in with my login/password combination. I requested my password from Nevo and they sent it to me which confirmed that the login/password I was using was correct, but the combination is still not working and I can't find any other way from their website to contact them and ask for help w/ the login information.

Are you aware of any other mechanism to connect with them or get logged in?

Thanks.
Robert

@ Robert:

Sometimes, their site is a little glitchy and you simply can't sign in. If that's what's going on, you just keep trying and it eventually works. Also (and I know this is pretty basic so please don't be offended), be sure that your browser isn't auto-filling a saved username or password that's incorrect. Finally, it may be worth trying a different browser. Though I don't recall whether I've ever had this problem on mynevo.com, I've occasionally seen sites that balk at Firefox and work with IE, or vice versa.

What "status" is your originally registration? As I recall, the options were end-user, dealer, and installer (or something along those lines). That makes a difference as well.

As a last resort, you can register with a different email address.

Hi everyone,

A Q50 I use seems to have lost its mind in the past 24 hours. It works just great, but somehow the screen is off by about a centimeter. Anytime I touch, it activates about 1 centimeter BELOW where I am hitting (Even with the stylus). It's really quite maddening...

Typically, I'd hit the Home Page text and go into settings to calibrate the device... However, since that is at the top of the screen and everything is being shifted down, that's impossible!

Any ideas on how to recalibrate the screen or get to advanced settings without using the screen? I tried reflashing the ROM, but could only make it to the date/time screen.

Thanks so much in advance!

Adam

Hi everyone,

A Q50 I use seems to have lost its mind in the past 24 hours. It works just great, but somehow the screen is off by about a centimeter. Anytime I touch, it activates about 1 centimeter BELOW where I am hitting (Even with the stylus). It's really quite maddening...

Typically, I'd hit the Home Page text and go into settings to calibrate the device... However, since that is at the top of the screen and everything is being shifted down, that's impossible!

Any ideas on how to recalibrate the screen or get to advanced settings without using the screen? I tried reflashing the ROM, but could only make it to the date/time screen.

Thanks so much in advance!

Adam

Amazingly figured this out - created a whole page button on the homescreen that jumped to system settings... Just in case anyone else ever runs into this.

Good thinking!

Hey guys,

I have a Pronto PCF file that contains a load of learned IR files I wish to convert to my Q50.

Importing a PCF as you know just brings in the graphics and and no IR codes. Using Pronto Edit to access the PCF just gives access to Hex that isn't compatible with Nevo. :rolleyes:

E.g.

Power 900A 0068 0000 0001 02BD 19E6
6500K 900A 0068 0000 0001 02BD 1EE1

I had hoped I could somehow convert the PCF to a CCF which apparently Nevo can import and convert the IR codes with.

Any suggestions? :)

Thanks.

Adam :)

Hey guys,

I have a Pronto PCF file that contains a load of learned IR files I wish to convert to my Q50.

Importing a PCF as you know just brings in the graphics and and no IR codes. Using Pronto Edit to access the PCF just gives access to Hex that isn't compatible with Nevo. :rolleyes:

E.g.

Power 900A 0068 0000 0001 02BD 19E6
6500K 900A 0068 0000 0001 02BD 1EE1

I had hoped I could somehow convert the PCF to a CCF which apparently Nevo can import and convert the IR codes with.

Any suggestions? :)

Thanks.

Adam :)
Do you have the option to learn them, say from a Pronto?

Anyone ever had their screen's touch functionality disappear? The screen works just fine, but no matter where i touch, it's dead... It's been doing this for days now. For no reason it will go in and out...

Do you have the option to learn them, say from a Pronto?

I am afraid not, no remote just the IR receiver and the PCF. I really thought I could work it out :(

Adam

Hi
My client, who is set Nevo Q50 and Nevo Connect - Nevo Connect is behind the sofa, at a distance of 3 meters - in the line of sight. After 6 months, there were complaints about malfunctioning remote control. I came to update the firmware in the remote and Nevo Connect, a month later the client had the same complaint. I took the remote and Nevo Connect and the home they normally worked for me a week when I installed the client again, there were problems: during the macro periodically displays an exclamation point in a triangle. Again I took the console in my home - I have OK.
Help if someone encountered this problem.
Thank you, sorry for bad English.

Does he have a baby? I see this almost exclusively when there is a baby monitor using the same spectrum as Z-Wave

The room in which the AV system is in the basement. It is far enough from the children's rooms. Other Z-Wave devices I have not seen it.

I'd bet you're getting interference from the monitor. Try having them unplug it for several hours and see what happens.

Thanks, I'll try to do so.
Another take another Nevo Connect, will try to replace it. As reported on Friday.

Hi,
Replaced by new Nevo Connect - worked. Tested for about an hour - still a rare disconnection, it was 3 times.
TWilly, thanks for the tips. Monitor near there. We agreed that perhaps someone in the house next door set gsm repeater.

AngelEyes - there is a lot of other traffic in this thread - so in response to your need to put Pronto hex commands into a Nevo file:

It is a bit tedious but you should be able to copy and paste each command into your NevoStudioPro file, for that particular device. Most pronto commands will work in Nevo. I recognize your post is from months ago and maybe you figured it out.

I think you can create a new device in NSP3 and then start adding commands manually and copy and paste the hex into each command.

Dave
RemoteQuest.com


I am afraid not, no remote just the IR receiver and the PCF. I really thought I could work it out :(

Adam

Has anyone seen a .net not loading error on the S70? It says that it can't find the storage card and to reload .net. It shows up on the loading screen. This happened after the remote ran out of battery (kids unplug the cradle).

Any help would be appreciated. I did get this from a dealer and I do have Nevo Pro 3.0.

I have several brand new(unopened) q50s I bought as backup to my ht remote several years ago. They have sat comfortably in a closet till now. I no longer feel the need to keep these. Anyone interested in purchasing one or more (make an offer) please pm me.

Quick question, should the buttons be backlit? I am assuming so but can't remember... Doh! IIRC the motion sensor should activate the backlight?

I could be looking at purchasing one of those spare remotes if you still have them? :)

Adam