View Full Version : DLNA Certified? Are these able to work together? Mediabolic Twonky uPnP Zyxel Thecus?


syonix
01-31-08, 02:18 PM
Hi Forum, this is my first post, hope it's a good one, proving to be topical and above all helpfull to the community...

OK so I didn't buy a Zyxel NSA-220 to work with their DMA-1000.

As I understand it, these 2 products use a Twonky Server and client.

I have the Thecus N299 which uses the Mediabolic Server now owned by Macrovision.

To the best of my knowledge, all 3 devices mentioned above use uPnP and are DLNA certified (whatever that means?) So, a Thecus N299 should work with the Zyxel DMA-1000 right? Erm, well, this seems to not be the case. :confused:

The setup here is fairly straight forward:

A Zyxel DMA1000 plugged into a Netgear GS108 Gigabit Switch where a
Thecus N299 NAS is also plugged into the same switch.

Both products acquire all IP info via the network's DHCP.

Using iTune client software on a couple of PCs on the same switch we are able to access and play MP3 and M4A Music from the Thecus N299 NAS.

We are also able to browse folders & files on the Thecus N299 NAS either
via Internet Explorer Web browser of Windows Explorer using the CIFS /
SMB sharing ability.

However, the Zyxel DMA1000 has seen the Thecus N299 NAS Mediabolic
Server uPnP. But, when I press OK on the Zyxel DMA1000 remote to connect
to it, I get a pop-up message saying Authorization Failure. I have
looked through all documentation available for the Zyxel DMA1000 and
searched the Internet on this error but find nothing. I have also looked
through the N299 manual for any clues and made some changes, still after
many attempts the Zyxel DMA1000 continues to fail to connect. I have
added user accounts to the Thecus N299, activated the NFS service on the
service folders, i.e. iTunes folder and of course Media Server service
is on. I have also allowed browsing the root from any network.

I start to wonder because despite both products supporting uPnP and
supposed to be DLNA certified / compliant, the Zyxel DMA1000 running
Twonky Client and the Thecus N299 running Mediabolic Server could be
incompatible? Perhaps I should inform the DLNA as either both products
or one of them should be excluded from being DLNA Certified etc...until
they are both seen to work together in a DLNA environment....

Surely we are not going down the same route for Digital Media Streaming as we did for VHS versus Betamax as we currently are with Blu Ray versus HD DVD?

I would have hoped that basic compliance of uPnP standards and perhaps DLNA certification would mean to the general public they could remain confident in their purchases working together on this network.

Or, am I blowing this all out of proportion while I wait to hear back from Zyxel Technical Support to resolve this problem?

I look forward to your comments....

Martin aka Syonix :)

syonix
02-02-08, 04:23 PM
At Last! Took a few days for my first post to get on here. Still not working. Can anyone in this forum help?

I've not heard anything from Zyxel support. I even joined their forum too which is so inactive I'd say is dead. They haven't accepted me yet either so can't post anything.

I've joined the Hexus Thecus forum and posted there too.

Look forward to your comments & suggestions....

Martin aka Syonix :)

syonix
02-04-08, 11:23 AM
I spoke to Craig Robertson of Macrovision today who is responsible for Mediabolic at macrovision here in the UK. He doesn't have any immediate answers for me at the moment. But, he is contacting a colleague at Macrovision/Mediabolic in the USA. He is trying to find out what the relationship is between Thecus and Macrovision/Mediabolic as far as the use of the Mediabolic Software on the N299. I guess he is going to see if they still have an obligation to support Thecus on this problem. They do not support customers directly only their partners.

I tried to contact Thecus support, seems like they are on holiday celebrating the Chinese New Year from now until 11th Feb????

Am starting to think I need to set a deadline for all of this :rolleyes:

Am thinking I will give this until the end of the week, and if no resolution in sight and it's still not working the Thecus N299 can go back to Scan. I'll be brand loyal to Zyxel and get that Zyxel NSA-220 running Twonky.

So anyone out there :confused:

Syonix