I'm furious with Warner right now!Harry Potter BD gift sets with HD DVD discs inside

Evan702 · 12-11-07, 12:54 PM

I was pleased that my Harry Potter giftset arrived bright and early this morning. I unpacked it and was mildly impressed with the thought that they must have put into it.

So I'm examining everyting and every seems alright...

...until I discover this abomination:

WTF?!

Warner's new TotalHD strategy?

I call Warner Home Video up and spend about 10 minutes on hold. The rather apathetic rep. tells me that I'm going to have to send the whole thing back, which I sorta figured. I explain to her that with the disarray that WHV is in and slow shipping practices, there's no telling when I might get my correct giftset. She sympathizes I guess and puts me on hold to see if there's any other solution. I hold for another 10 minutes and I'm then disconnected. Unreal.

jkwest · 12-11-07, 12:57 PM

ROFL!!!

Joe 6 Pack works at Warners shipping plant...

Apollo 13 · 12-11-07, 12:58 PM

I was wondering WTF you were talking about until I saw HD-DVD on the lasts pic.

TomsHT · 12-11-07, 12:58 PM

Wow thats funny to happen to either format. I wonder if this was a single case of this happening or more wide spread. Does the box case indicate HD DVD or Blu-ray?

TomsHT · 12-11-07, 12:59 PM

Do you happen to also own an HD player?

rob316 · 12-11-07, 12:59 PM

LOL , time to go format neutral hahahaha.

Rob

jkwest · 12-11-07, 01:00 PM

There's a report of this over at Bluraydotcom...unless you are the same person over there.

Evan702 · 12-11-07, 01:01 PM

Quote:

Originally Posted by jkwest

There's a report of this over at Bluraydotcom...unless you are the same person over there.

I use the same screen name over there, but I've not made a post there about this FUBAR.

Evan702 · 12-11-07, 01:02 PM

Quote:

Originally Posted by TomsHT

Do you happen to also own an HD player?

No...

Drewbert · 12-11-07, 01:03 PM

wow that sucks..... I hear their customer service is weak.... just another tally mark.

And that lack of quality control is bothersome, wonder how many others are like that?

Evan702 · 12-11-07, 01:03 PM

Quote:

Originally Posted by TomsHT

Wow thats funny to happen to either format. I wonder if this was a single case of this happening or more wide spread. Does the box case indicate HD DVD or Blu-ray?

The 'ribbon' or whatever around the box case reads Blu-Ray Disc.

TomsHT · 12-11-07, 01:08 PM

Just to rule it out.... Have ya tried playing the disc in your BR player to see that its just not the label itself that is the mistake.

MattGuyOR · 12-11-07, 01:10 PM

I got this on HD DVD, and it arrived today, I gotta make sure mine are all HD DVD. I do own a BR player too, but they gotta all be the same.

Evan702 · 12-11-07, 01:14 PM

Quote:

Originally Posted by TomsHT

Just to rule it out.... Have ya tried playing the disc in your BR player to see that its just not the label itself that is the mistake.

We were on the same page with that one. Anyway, the PS3 couldn't do anything with it.

robertc88 · 12-11-07, 01:22 PM

I don't preorder anything. There are many reasons for that and it is unfortunate since I could save some money but I just don't need aggravation when things go wrong.

thewretched22 · 12-11-07, 01:23 PM

Sounds like Warner really needs to work on their quality control.

sunstar715 · 12-11-07, 01:28 PM

two people on br.com have reported this also

shadowrage · 12-11-07, 01:28 PM

Does anyone else have this problem? They are so going to recall all of these sets.

Do you know how long it would take to get a replacement.
What is the audio on all of the discs?

BTW-did you try playing it? It could just be a horrible misprint(I hope).

TomsHT · 12-11-07, 01:30 PM

Has any good sets been received?

robertc88 · 12-11-07, 01:44 PM

Someone on bluray forum said they bought it from Best Buy. Now I'm skeptical to buy it from anywhere. I'll open the sucker up right then and there if I do.

Adam_ME · 12-11-07, 01:45 PM

This is kinda bizarre since I ordered all the Harry Potter movies on Blu-ray......except for Goblet of Fire.

Evan702 · 12-11-07, 01:46 PM

Quote:

Originally Posted by shadowrage

Does anyone else have this problem? They are so going to recall all of these sets.

Do you know how long it would take to get a replacement.
What is the audio on all of the discs?

BTW-did you try playing it? It could just be a horrible misprint(I hope).

Yep, no dice and the whole kit & kaboodle is already on it's way back to Warner Home Video.

MySassyGirl · 12-11-07, 01:46 PM

hahaha..that HD-DVD disc wants to join the Blu-Ray side...poor little disc.

Giles37 · 12-11-07, 01:47 PM

Quote:

Originally Posted by Apollo 13

I was wondering WTF you were talking about until I saw HD-DVD on the lasts pic.

:lol: I was thinking the same thing...

but the buildup to the final shot was classic - way to go Evan (sorry to hear about the screwup) Now if I have to see if my copy is a-okay

BD006 · 12-11-07, 01:47 PM

Oh man, that sucks for you... but it's pretty funny.

svalentine · 12-11-07, 01:49 PM

LOL you scared me. I just checked mine but all of them are BR :>

Paul Arnette · 12-11-07, 01:50 PM

Just another reason why studios shouldn't be exclusive...

I keed, I keed!

eddy_winds · 12-11-07, 01:57 PM

Sorry to hear about the screwup

Pro-X · 12-11-07, 02:03 PM

I got mine today, but ordered it HD, dont flame me, I am purple now, didnt have time to check them, hopefully they didnt mess mine up either.

bjeong1381 · 12-11-07, 02:16 PM

Just got mine and opened it and everything is fine. Got me scared though.

12-11-07, 12:54 PM	#1 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a4ac4393' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:30&n=a4ac4393' border='0' alt=''></a>
Evan702 Hi-Def Fiend Join Date: Dec 2006 Location: Las Vegas, NV Posts: 141	I'm furious with Warner right now!Harry Potter BD gift sets with HD DVD discs inside I was pleased that my Harry Potter giftset arrived bright and early this morning. I unpacked it and was mildly impressed with the thought that they must have put into it. So I'm examining everyting and every seems alright... ...until I discover this abomination: WTF?! Warner's new TotalHD strategy? I call Warner Home Video up and spend about 10 minutes on hold. The rather apathetic rep. tells me that I'm going to have to send the whole thing back, which I sorta figured. I explain to her that with the disarray that WHV is in and slow shipping practices, there's no telling when I might get my correct giftset. She sympathizes I guess and puts me on hold to see if there's any other solution. I hold for another 10 minutes and I'm then disconnected. Unreal.

12-11-07, 12:58 PM	#4 \| Link
TomsHT High Def Lacrosse Join Date: May 2006 Location: Douglassville, PA Posts: 4,686 Classified Rating: 100% (1)	Wow thats funny to happen to either format. I wonder if this was a single case of this happening or more wide spread. Does the box case indicate HD DVD or Blu-ray? __________________ Link: My HT Room

12-11-07, 12:59 PM	#5 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
TomsHT High Def Lacrosse Join Date: May 2006 Location: Douglassville, PA Posts: 4,686 Classified Rating: 100% (1)	Do you happen to also own an HD player? __________________ Link: My HT Room

12-11-07, 01:03 PM	#10 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
Drewbert Missing my sanity Join Date: Apr 2007 Location: Houston Posts: 393	wow that sucks..... I hear their customer service is weak.... just another tally mark. And that lack of quality control is bothersome, wonder how many others are like that?

12-11-07, 01:08 PM	#12 \| Link
TomsHT High Def Lacrosse Join Date: May 2006 Location: Douglassville, PA Posts: 4,686 Classified Rating: 100% (1)	Just to rule it out.... Have ya tried playing the disc in your BR player to see that its just not the label itself that is the mistake. __________________ Link: My HT Room

12-11-07, 12:57 PM	#2 \| Link
jkwest Icky Thump Join Date: Feb 2007 Location: Grass Valley, CA Posts: 655 Classified Rating: 100% (8)	ROFL!!! Joe 6 Pack works at Warners shipping plant...

12-11-07, 12:58 PM	#3 \| Link
Apollo 13 Senior Member Join Date: Jan 2005 Location: ohio Posts: 281	I was wondering WTF you were talking about until I saw HD-DVD on the lasts pic.

12-11-07, 12:59 PM	#6 \| Link
rob316 AVS Special Member Join Date: Oct 2004 Posts: 1,431	LOL , time to go format neutral hahahaha. Rob

12-11-07, 01:00 PM	#7 \| Link
jkwest Icky Thump Join Date: Feb 2007 Location: Grass Valley, CA Posts: 655 Classified Rating: 100% (8)	There's a report of this over at Bluraydotcom...unless you are the same person over there.

12-11-07, 01:10 PM	#13 \| Link
MattGuyOR AVS Special Member Join Date: Oct 2006 Location: Portland, OR Posts: 1,264	I got this on HD DVD, and it arrived today, I gotta make sure mine are all HD DVD. I do own a BR player too, but they gotta all be the same.

12-11-07, 01:22 PM	#15 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
robertc88 AVS Special Member Join Date: Jun 2004 Location: Central NJ Posts: 2,975	I don't preorder anything. There are many reasons for that and it is unfortunate since I could save some money but I just don't need aggravation when things go wrong.

12-11-07, 01:23 PM	#16 \| Link
thewretched22 in High Definition Join Date: Feb 2006 Location: Canada Posts: 975	Sounds like Warner really needs to work on their quality control. __________________ HD DVD & Blu Ray Owner

12-11-07, 01:28 PM	#17 \| Link
sunstar715 Member Join Date: May 2007 Posts: 110	two people on br.com have reported this also

12-11-07, 01:28 PM	#18 \| Link
shadowrage AVS Special Member Join Date: Jan 2007 Posts: 3,779 Classified Rating: 100% (4)	Does anyone else have this problem? They are so going to recall all of these sets. Do you know how long it would take to get a replacement. What is the audio on all of the discs? BTW-did you try playing it? It could just be a horrible misprint(I hope). Last edited by shadowrage; 12-11-07 at 01:34 PM..

12-11-07, 01:30 PM	#19 \| Link
TomsHT High Def Lacrosse Join Date: May 2006 Location: Douglassville, PA Posts: 4,686 Classified Rating: 100% (1)	Has any good sets been received? __________________ Link: My HT Room

12-11-07, 01:44 PM	#20 \| Link
robertc88 AVS Special Member Join Date: Jun 2004 Location: Central NJ Posts: 2,975	Someone on bluray forum said they bought it from Best Buy. Now I'm skeptical to buy it from anywhere. I'll open the sucker up right then and there if I do.

12-11-07, 01:45 PM	#21 \| Link
Adam_ME AVS Special Member Join Date: Feb 2004 Location: H-Town, TX Posts: 1,117	This is kinda bizarre since I ordered all the Harry Potter movies on Blu-ray......except for Goblet of Fire. __________________ My DVD Collection

12-11-07, 01:46 PM	#23 \| Link
MySassyGirl Advanced Member Join Date: Dec 2006 Posts: 679	hahaha..that HD-DVD disc wants to join the Blu-Ray side...poor little disc.

12-11-07, 01:47 PM	#25 \| Link
BD006 Member Join Date: Aug 2007 Location: Toronto Posts: 19	Oh man, that sucks for you... but it's pretty funny.

12-11-07, 01:49 PM	#26 \| Link
svalentine Senior Member Join Date: Dec 2005 Location: Spokane, WA Posts: 249	LOL you scared me. I just checked mine but all of them are BR :>

12-11-07, 01:50 PM	#27 \| Link
Paul Arnette Nerf Herder AVS CLUB MEMBER Join Date: Sep 2004 Posts: 1,218 Classified Rating: 99% (56)	Just another reason why studios shouldn't be exclusive... I keed, I keed!

12-11-07, 01:57 PM	#28 \| Link
eddy_winds AVS Special Member Join Date: Mar 2007 Posts: 4,356	Sorry to hear about the screwup __________________ My mom works for Sony, and she brought home a copy of " God of War 3 " I quickly slipped it into my trusty PS3, and started playing. GOOZEX Game/Movie Exchange

12-11-07, 02:03 PM	#29 \| Link
Pro-X Member Join Date: Mar 2007 Location: Orlando, Florida Posts: 41	I got mine today, but ordered it HD, dont flame me, I am purple now, didnt have time to check them, hopefully they didnt mess mine up either.

12-11-07, 02:16 PM	#30 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
bjeong1381 Member Join Date: Sep 2007 Location: Bay Area, CA Posts: 42 Classified Rating: 100% (1)	Just got mine and opened it and everything is fine. Got me scared though.