Harry Potter and Xbox HD DVD add-on

sjso395 · 12-12-07, 07:59 PM

I posted this in the Xbox forum but no one could help.

I am having problems playing the new Harry Potter HD DVD in my Xbox 360 HD add-on player. I have returned the DVD twice but am still getting a "Unplayable" error "Cannot read disk" when it tries to load. If I flip the disk to the DVD side, it plays fine in SD. I also bought Bourne and another HD DVD and they all play fine. My Xbox is connected to Live so I should have all updates. Any suggestion, or am I in the wrong thread?? Thanks

LexInVA · 12-12-07, 08:12 PM

Quote:

Originally Posted by sjso395

I posted this in the Xbox forum but no one could help.

I am having problems playing the new Harry Potter HD DVD in my Xbox 360 HD add-on player. I have returned the DVD twice but am still getting a "Unplayable" error "Cannot read disk" when it tries to load. If I flip the disk to the DVD side, it plays fine in SD. I also bought Bourne and another HD DVD and they all play fine. My Xbox is connected to Live so I should have all updates. Any suggestion, or am I in the wrong thread?? Thanks

Now I'm glad I didn't buy OOTP on HD-DVD. I don't think I'll ever buy a combo again. Out of the dozen or so titles I've tried only one has worked. My advice to you is to just return the disc and wait until they release it on a regular HD-DVD disc.

brjahu · 12-12-07, 08:13 PM

I have the add-on and had no problems. One thing you might want to try is to go in and delete anything you have saved in the memory. Don't think it will help but what do you have to lose.

sjso395 · 12-12-07, 09:02 PM

Quote:

Originally Posted by brjahu

I have the add-on and had no problems. One thing you might want to try is to go in and delete anything you have saved in the memory. Don't think it will help but what do you have to lose.

thanks but i tried this already. Thats why I think this add-on is garbage. I have had to do this several times to get transformers to play. How many other HD players out there do you have this problem with.

Goatse · 12-12-07, 09:26 PM

Quote:

Originally Posted by sjso395

thanks but i tried this already. Thats why I think this add-on is garbage. I have had to do this several times to get transformers to play. How many other HD players out there do you have this problem with.

standalones has way more problems playing combos. ONly reason you have to delete the memory is the stupid internet cookie downloading is faulty, not the player but the feature is basically crap.

genfuyung · 12-12-07, 09:53 PM

I havent gotten this movie yet...netflix says very long wait so ill probably get it by next march. Anyways, this same thing happened to me with tokyo drift. I had to take it back to the store and get th newest version of the disc. As far as ur situation goes idk because harrys only been out for a day. Just keep exchanging I guess. Maybe ur add on is faulty. Mine never gave me any problems on discs that arent notorious for giving everyone problems. Chuck and larry wouldnt play though.

sjso395 · 12-12-07, 10:14 PM

Thats what I'm trying to figure out. Should I try to return the Add-on? Its less than 30 days old. It plays everything else fine, I have about 5 HD titles. Only problem is HP. Or should I keep returning the DVD and hope Best Buy doesnt get pissed

genfuyung · 12-12-07, 10:35 PM

I honestly dont think exchanging the add on for a new one would make a difference. Do you use any rental services or have a hollywood video around u? If u do just go there and rent one and see if theres works.

peavygbass · 12-12-07, 11:46 PM

Quote:

Originally Posted by sjso395

I posted this in the Xbox forum but no one could help.

I am having problems playing the new Harry Potter HD DVD in my Xbox 360 HD add-on player. I have returned the DVD twice but am still getting a "Unplayable" error "Cannot read disk" when it tries to load. If I flip the disk to the DVD side, it plays fine in SD. I also bought Bourne and another HD DVD and they all play fine. My Xbox is connected to Live so I should have all updates. Any suggestion, or am I in the wrong thread?? Thanks

I'm having the exact same problem. Bought the new Harry Potter and Bourne HDs today. Bourne plays fine Harry HD doesn't. Returned it for another one still no good. I guess it's not the machine but the disc. Sorry for your problem but I was worry my brand new expensive 360 Elite and HD player setup was defective. Hope we can figure this out.

JGUT1945 · 12-13-07, 12:18 AM

I had problems with the HD DVD combo too. Everything worked fine until about 1:05:00 into the movie it froze (same symptom as a dirty disc). This disc was fresh out of the box into the HD add on for the XBOX 360. I finally got to a point where it was not frozen skipping the chapter and rewinding right after the part where it would go no longer.

Seemed to work fine until 6 minutes later it froze again. This time I took the DVD completely out and inspected it for any smudges or scratches. There weren't any so I put the DVD back in (HD side) and then I selected the chapter where I left off. An hour to go and no more problems at all. Sorry to hear your having trouble even to get the player to read the disc.

blazed54 · 12-13-07, 07:02 AM

I have no issues playing any hd dvd combo on my 360 add on.... watching HP OoTP on HD right now but it's not a combo...

justin071602 · 12-13-07, 07:16 PM

I had the same issue. I bought 3 before I figured out it was the disc. I brought it to a different store and played it on a different hd dvd player and it worked fine there.

sjso395 · 12-13-07, 09:05 PM

Are there any HP OoTP on HD DVD out there? All i found so far were the combo disk

AmishFury · 12-14-07, 01:18 AM

box set is the only way to get non-combo ootp

but i had the following issues (from the box set discs)

1. GoF got unplayable disc... cleaned the (brand new just out of the package) disc and it worked just fine
2. OotP worked fine until i tried to show someone else what IME does (after the movie was over) and it froze, rebooted xbox and got unplayable disc... cleaned disc and it worked fine

it's confusing and mildly annoying but not show stopping at my end

Nox · 12-14-07, 03:04 AM

I have the UK version. Playing it on a 360, I've had two lock-ups so far using IME.

I saw the movie a few times and wanted to dive into the IME, so I haven't watched the movie without using the extra features.

I'm not sure if it would lock up with just the movie running, but I thought commenting that I've had problems with this single sided version was relevant to this thread. I posted my IME problems here if anyone's interested.

TokyoShoe · 12-14-07, 09:36 AM

I boughtt he Boxed Set, so my Harry Potter OotP is a non-combo disc. It does play fine on my XBOX 360 HD-DVD Addon, but I have the drive plugged into an HTPC.. not an XBOX 360.

SGD · 12-14-07, 09:45 AM

Quote:

Originally Posted by LexInVA

Now I'm glad I didn't buy OOTP on HD-DVD. I don't think I'll ever buy a combo again. Out of the dozen or so titles I've tried only one has worked. My advice to you is to just return the disc and wait until they release it on a regular HD-DVD disc.

They aren't combos.

Andy Pennell · 12-14-07, 01:01 PM

If anyone thinks they have an issue with a combo disc, we'd like to see it, see this thread for details.

kylenolan · 12-17-07, 01:55 PM

I have the box set, and this movie locked up the first time I tried the IME. I turned IME on at the end of the movie (during the credits) and tried pressing the left arrow. It immediately locked up and no keys worked. I had to power on/off the xbox to fix it. Then was able to use the IME from the beginning fine.

OculusX · 12-17-07, 04:59 PM

I had no problems playing the combo disc in my 360 add-on.
Maybe you need a firmware update, or you just have a defective disc that needs to be exchanged. Is you Xbox connected to the internet??

Sean_O · 12-17-07, 05:11 PM

I had no problems at all with this disc using my 360 add-on. In fact, I have never had any playback problems, glitches, or lock-ups with any of my HD discs using the drive. Many of these titles were combo discs.

Sometimes I wonder about these combo issues... Friend of mine uses an A-3 and has never had any problems with combos either.

Zappcatt · 12-17-07, 05:42 PM

I did not have trouble playing the movie..but did have issues with the extras causing my xbox to stutter/become unresponsive...maybe even lock up..

Hupp · 12-17-07, 06:29 PM

Quote:

Originally Posted by Sean_O

I had no problems at all with this disc using my 360 add-on. In fact, I have never had any playback problems, glitches, or lock-ups with any of my HD discs using the drive. Many of these titles were combo discs.

Sometimes I wonder about these combo issues... Friend of mine uses an A-3 and has never had any problems with combos either.

same, except we all have 360 addons

nirvanalx · 12-17-07, 07:56 PM

No problems here. I watched it last night. I don't know if it makes a difference but I have an elite.

camphrog · 12-17-07, 08:47 PM

As someone who feels like they have experience with this problem (http://www.avsforum.com/avs-vb/showthread.php?t=818379), I'd like to offer my advice:

I have the Xbox 360 HD DVD add-on drive, bought one last November when it first came out, and had SEVERAL problems with combo disks. I had problems with 'The Departed', 'Happy Feet', 'The Matrix' (all 3 in the set)... For 'The Departed' in particular, I had returned and exchanged the disc twice (3 different discs) and always got the same result. I tried boiling the disc, rolling a pen on the side to smooth the side together, nothing worked.

Well it ended up being the drive. After fighting and fighting with M$ customer service (because mine was out of warranty...90 day warranty on a $200 'accessory' is madness I say), I finally got them to waive the $60 replacement fee for out-of-warranty repairs and got a new one.

The new drive they shipped me worked magically and I haven't had a problem since.

So - in MY OWN experience, it was the drive that was faulty the whole time. After I got a new one, things seemed fine. I'm not sure if there are multiple manufacturers that made the drives and perhaps some batches of the drives are bad while others are good, but I think the ROOT cause is the drive that for some reason can't handle the Warner combo discs. It might be a combination of certain add-on drives PLUS certain Warner combo discs, but a replacement drive seemed to do the trick for me.

Good luck, hope you get your problem solved.

theflux · 12-17-07, 11:01 PM

This is another reason why I just can't recommend the add-on to anyone. If someone wants to get into HD DVD, the only choice is a stand-alone.

gunz4sale · 12-17-07, 11:24 PM

My discs says unreadable

Darkhunter139 · 12-17-07, 11:58 PM

Watched it last night on my 360 ad on.....no clue what could be wrong.

revspeed · 12-18-07, 12:09 AM

Just watched mine earlier. At first it says unreadable then I just hit eject and reload. After that it played flawlessly even with reboot.

camphrog · 12-18-07, 12:13 AM

Quote:

Originally Posted by gunz4sale

My discs says unreadable

Mine did too, but it wasn't the discs, it was the drive

Quote:

Originally Posted by theflux

This is another reason why I just can't recommend the add-on to anyone. If someone wants to get into HD DVD, the only choice is a stand-alone.

Yeah, I'd have to agree now that the price discrepancy between the add-on and a stand-alone are pretty small. It was a different story a year ago

12-12-07, 07:59 PM	#1 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a4ac4393' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:30&n=a4ac4393' border='0' alt=''></a>
sjso395 Member Join Date: Apr 2006 Location: Paulina, La (40 miles West of New Orleans) Posts: 114	Harry Potter and Xbox HD DVD add-on I posted this in the Xbox forum but no one could help. I am having problems playing the new Harry Potter HD DVD in my Xbox 360 HD add-on player. I have returned the DVD twice but am still getting a "Unplayable" error "Cannot read disk" when it tries to load. If I flip the disk to the DVD side, it plays fine in SD. I also bought Bourne and another HD DVD and they all play fine. My Xbox is connected to Live so I should have all updates. Any suggestion, or am I in the wrong thread?? Thanks

12-13-07, 12:18 AM	#10 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
JGUT1945 New Member Join Date: Dec 2007 Location: AZ Posts: 2	I had problems with the HD DVD combo too. Everything worked fine until about 1:05:00 into the movie it froze (same symptom as a dirty disc). This disc was fresh out of the box into the HD add on for the XBOX 360. I finally got to a point where it was not frozen skipping the chapter and rewinding right after the part where it would go no longer. Seemed to work fine until 6 minutes later it froze again. This time I took the DVD completely out and inspected it for any smudges or scratches. There weren't any so I put the DVD back in (HD side) and then I selected the chapter where I left off. An hour to go and no more problems at all. Sorry to hear your having trouble even to get the player to read the disc.

12-14-07, 03:04 AM	#15 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
Nox AVS Special Member Join Date: Oct 2002 Location: Central NY Posts: 1,239	I have the UK version. Playing it on a 360, I've had two lock-ups so far using IME. I saw the movie a few times and wanted to dive into the IME, so I haven't watched the movie without using the extra features. I'm not sure if it would lock up with just the movie running, but I thought commenting that I've had problems with this single sided version was relevant to this thread. I posted my IME problems here if anyone's interested. __________________ -David

12-14-07, 09:36 AM	#16 \| Link
TokyoShoe Senior Member Join Date: Aug 2007 Posts: 277	I boughtt he Boxed Set, so my Harry Potter OotP is a non-combo disc. It does play fine on my XBOX 360 HD-DVD Addon, but I have the drive plugged into an HTPC.. not an XBOX 360. __________________ I've officially gone PURPLE, thank you LG! My Growing Video Collection

12-14-07, 01:01 PM	#18 \| Link
Andy Pennell HD DVD Insider Join Date: Oct 2005 Location: Kirkland, WA, USA Posts: 329	If anyone thinks they have an issue with a combo disc, we'd like to see it, see this thread for details. __________________ HD DVD Veteran

12-12-07, 08:13 PM	#3 \| Link
brjahu Mstr of the Universe Join Date: Apr 2007 Posts: 92	I have the add-on and had no problems. One thing you might want to try is to go in and delete anything you have saved in the memory. Don't think it will help but what do you have to lose.

12-12-07, 09:53 PM	#6 \| Link
genfuyung Advanced Member Join Date: Nov 2006 Posts: 523	I havent gotten this movie yet...netflix says very long wait so ill probably get it by next march. Anyways, this same thing happened to me with tokyo drift. I had to take it back to the store and get th newest version of the disc. As far as ur situation goes idk because harrys only been out for a day. Just keep exchanging I guess. Maybe ur add on is faulty. Mine never gave me any problems on discs that arent notorious for giving everyone problems. Chuck and larry wouldnt play though.

12-12-07, 10:14 PM	#7 \| Link
sjso395 Member Join Date: Apr 2006 Location: Paulina, La (40 miles West of New Orleans) Posts: 114	Thats what I'm trying to figure out. Should I try to return the Add-on? Its less than 30 days old. It plays everything else fine, I have about 5 HD titles. Only problem is HP. Or should I keep returning the DVD and hope Best Buy doesnt get pissed

12-12-07, 10:35 PM	#8 \| Link
genfuyung Advanced Member Join Date: Nov 2006 Posts: 523	I honestly dont think exchanging the add on for a new one would make a difference. Do you use any rental services or have a hollywood video around u? If u do just go there and rent one and see if theres works.

12-13-07, 07:02 AM	#11 \| Link
blazed54 Member Join Date: Oct 2007 Posts: 82	I have no issues playing any hd dvd combo on my 360 add on.... watching HP OoTP on HD right now but it's not a combo...

12-13-07, 07:16 PM	#12 \| Link
justin071602 New Member Join Date: Dec 2007 Posts: 1	I had the same issue. I bought 3 before I figured out it was the disc. I brought it to a different store and played it on a different hd dvd player and it worked fine there.

12-13-07, 09:05 PM	#13 \| Link
sjso395 Member Join Date: Apr 2006 Location: Paulina, La (40 miles West of New Orleans) Posts: 114	Are there any HP OoTP on HD DVD out there? All i found so far were the combo disk

12-14-07, 01:18 AM	#14 \| Link
AmishFury not actually amish Join Date: Dec 2007 Location: too close to kentucky Posts: 845	box set is the only way to get non-combo ootp but i had the following issues (from the box set discs) 1. GoF got unplayable disc... cleaned the (brand new just out of the package) disc and it worked just fine 2. OotP worked fine until i tried to show someone else what IME does (after the movie was over) and it froze, rebooted xbox and got unplayable disc... cleaned disc and it worked fine it's confusing and mildly annoying but not show stopping at my end

12-17-07, 01:55 PM	#19 \| Link
kylenolan Senior Member Join Date: Jan 2001 Location: Massachusetts Posts: 273	I have the box set, and this movie locked up the first time I tried the IME. I turned IME on at the end of the movie (during the credits) and tried pressing the left arrow. It immediately locked up and no keys worked. I had to power on/off the xbox to fix it. Then was able to use the IME from the beginning fine.

12-17-07, 04:59 PM	#20 \| Link
OculusX New Member Join Date: Sep 2007 Location: Crownsville, MD Posts: 14	I had no problems playing the combo disc in my 360 add-on. Maybe you need a firmware update, or you just have a defective disc that needs to be exchanged. Is you Xbox connected to the internet??

12-17-07, 05:11 PM	#21 \| Link
Sean_O AVS Special Member Join Date: Aug 2002 Location: Carlsbad, CA. Posts: 1,421	I had no problems at all with this disc using my 360 add-on. In fact, I have never had any playback problems, glitches, or lock-ups with any of my HD discs using the drive. Many of these titles were combo discs. Sometimes I wonder about these combo issues... Friend of mine uses an A-3 and has never had any problems with combos either.

12-17-07, 05:42 PM	#22 \| Link
Zappcatt Advanced Member Join Date: Mar 2004 Location: Santa Clara, CA 95050 Posts: 710	I did not have trouble playing the movie..but did have issues with the extras causing my xbox to stutter/become unresponsive...maybe even lock up.. __________________ HD DVD:38 BR: 51+ 23 from the WB Red2Blu promo

12-17-07, 07:56 PM	#24 \| Link
nirvanalx Member Join Date: Dec 2005 Location: Lawrence, KS Posts: 41 Classified Rating: 100% (1)	No problems here. I watched it last night. I don't know if it makes a difference but I have an elite. __________________ Rock Chalk

12-17-07, 08:47 PM	#25 \| Link
camphrog Member Join Date: Mar 2007 Posts: 17	As someone who feels like they have experience with this problem (http://www.avsforum.com/avs-vb/showthread.php?t=818379), I'd like to offer my advice: I have the Xbox 360 HD DVD add-on drive, bought one last November when it first came out, and had SEVERAL problems with combo disks. I had problems with 'The Departed', 'Happy Feet', 'The Matrix' (all 3 in the set)... For 'The Departed' in particular, I had returned and exchanged the disc twice (3 different discs) and always got the same result. I tried boiling the disc, rolling a pen on the side to smooth the side together, nothing worked. Well it ended up being the drive. After fighting and fighting with M$ customer service (because mine was out of warranty...90 day warranty on a $200 'accessory' is madness I say), I finally got them to waive the $60 replacement fee for out-of-warranty repairs and got a new one. The new drive they shipped me worked magically and I haven't had a problem since. So - in MY OWN experience, it was the drive that was faulty the whole time. After I got a new one, things seemed fine. I'm not sure if there are multiple manufacturers that made the drives and perhaps some batches of the drives are bad while others are good, but I think the ROOT cause is the drive that for some reason can't handle the Warner combo discs. It might be a combination of certain add-on drives PLUS certain Warner combo discs, but a replacement drive seemed to do the trick for me. Good luck, hope you get your problem solved.

12-17-07, 11:01 PM	#26 \| Link
theflux AVS Special Member Join Date: Dec 2006 Posts: 1,203	This is another reason why I just can't recommend the add-on to anyone. If someone wants to get into HD DVD, the only choice is a stand-alone.

12-17-07, 11:24 PM	#27 \| Link
gunz4sale New Member Join Date: Nov 2007 Posts: 13	My discs says unreadable

12-17-07, 11:58 PM	#28 \| Link
Darkhunter139 Member Join Date: Nov 2007 Posts: 161	Watched it last night on my 360 ad on.....no clue what could be wrong.

12-18-07, 12:09 AM	#29 \| Link
revspeed Member Join Date: Dec 2005 Location: Orange County Posts: 44	Just watched mine earlier. At first it says unreadable then I just hit eject and reload. After that it played flawlessly even with reboot.