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Old 08-13-08, 01:09 AM   #1   |  Link


MikeSM
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Major nvidia chip defect problem

Have folks seen this? Originally it was thought only to be a laptop problem, but not it appears all G92 and G94 based nvidia chips have this defect. Very bad news, and it couldn't have come at a worst time with ATI reaming them with the 4850 and 4870.

http://www.theinquirer.net/gb/inquir...g94-reportedly
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Old 08-20-08, 01:14 PM   #2   |  Link
jpconard
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Yep, my HP died Sunday 8-17-08. This isn't making the press for some reason. It is large scale. Mine is the old 6150 chips. Think how many PCs this will affect.
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Old 08-20-08, 01:21 PM   #3   |  Link
Zon74
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If this is the same issue I think it is, there was an article in the Wall Street Journal about it yesterday. I don't have an electronic version of that article, but here's a CNET article about the issue and the WSJ article.

http://news.cnet.com/8301-13554_3-10....html?hhTest=1
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Old 08-20-08, 01:56 PM   #4   |  Link
umdivx
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Quote:
Originally Posted by jpconard View Post
Yep, my HP died Sunday 8-17-08. This isn't making the press for some reason. It is large scale. Mine is the old 6150 chips. Think how many PCs this will affect.
6150's aren't part of this nvidia issue.

- Josh
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Old 08-20-08, 03:28 PM   #5   |  Link
zzyckz
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At the moment I've no complaints, who knows eventually but I for one wouldn't put too much weight in this issue. The writer of the article at the inquirer is a Nvidia basher and this would not be his last rant.


Granted, it's expected to be some margin of failure. But make to a blanket accusation that the G84, G86, G92, G94, all of which cover essentially the NVIDIA PureVideo® HD Technology.


FWIW, I've an 8600gts for over a year, a 8800gt about seven months, constant use for both, an ATI 9700pro over five years after the first gave up the ghost at three months...
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Old 08-20-08, 03:56 PM   #6   |  Link
MikeSM
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Originally Posted by zzyckz View Post
At the moment I've no complaints, who knows eventually but I for one wouldn't put too much weight in this issue. The writer of the article at the inquirer is a Nvidia basher and this would not be his last rant.


Granted, it's expected to be some margin of failure. But make to a blanket accusation that the G84, G86, G92, G94, all of which cover essentially the NVIDIA PureVideo® HD Technology.


FWIW, I've an 8600gts for over a year, a 8800gt about seven months, constant use for both, an ATI 9700pro over five years after the first gave up the ghost at three months...
It's true he's an Nvidia basher, but he's also an ATI basher and and Intel basher too. :-)

The chipsets they use for the desktops are the mobiles are pretty much the same in how they are made, so it's not that big a leap to see why it makes sense that the problems are not just limited to mobile users.
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Old 08-20-08, 08:09 PM   #7   |  Link
jpconard
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Quote:
6150's aren't part of this nvidia issue.

- Josh
How do you know this? Nvidia hasn't said, and HP put mine on their "recall" list. Some articles have stated this issue may extend to the 7000 series and 6000 series. Don't have the links now but easy enough to google "Nvidia bad chips" and find the articles which say so. Once again, Nvidia has refused to state which chips, so how would you know?

I don't think HP was put my PC on their "HP Limited warranty Service enhancement" just out of the goodness of their hearts if it wasn't part of the bad chips issue. That is what they call it, it should be called a recall.
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Old 08-20-08, 10:43 PM   #8   |  Link
umdivx
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Quote:
Originally Posted by jpconard View Post
How do you know this? Nvidia hasn't said, and HP put mine on their "recall" list. Some articles have stated this issue may extend to the 7000 series and 6000 series. Don't have the links now but easy enough to google "Nvidia bad chips" and find the articles which say so. Once again, Nvidia has refused to state which chips, so how would you know?

I don't think HP was put my PC on their "HP Limited warranty Service enhancement" just out of the goodness of their hearts if it wasn't part of the bad chips issue. That is what they call it, it should be called a recall.
because the Nvidia 6150 isn't a G84, G86, G92, or G94 core build.

Also if you read closer, its not just the model of the PC, it also has to match the serial information, just because one model is listed, that model has man different mobo's and video chipsets over its life span.

So I wouldn't be surprised at all if you come to find out that your exact PC isn't on that list.

I've got a Dell XPS 1330 and 1530 here at work that are both on Dell's list, and if HP's list is anything like I've read, it is identical to what dell is doing.

- Josh
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Old 08-20-08, 10:43 PM   #9   |  Link
tvarad
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Quote:
Originally Posted by MikeSM View Post
Have folks seen this? Originally it was thought only to be a laptop problem, but not it appears all G92 and G94 based nvidia chips have this defect. Very bad news, and it couldn't have come at a worst time with ATI reaming them with the 4850 and 4870.

http://www.theinquirer.net/gb/inquir...g94-reportedly
My Everex XT5000T (Geforce Go 7600) suddenly went stone dead a couple of months ago after about 6 months of babied use as have many, many others as alluded over at the Everex forums. Nvidia is being blamed, so they're going to have huge problems.
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Old 08-20-08, 10:49 PM   #10   |  Link
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Tom's Hardware Seems the Inquirer is blowing hot air. Either way, my 8800GT purchased in late January has not had a single misstep (That's a G92 card) I don't doubt that the laptops are bad, but I doubt the desktop ones are.
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Old 08-20-08, 11:22 PM   #11   |  Link
jpconard
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You are WRONG - My is the serial # match. I have the HP box that came today to send it back in. I have been on the phone with Costco and Hp for nearly 2 hours total and they every detail of my PC (date of purchase, serial #, model the whole damn thing. I even looked up the model # and SERIAL numbers in the list.

Don't tell me what I know. Nvidia has not told anybody the full extent of this, you read the articles more closely. I don't give a damn what core the 6150 is in, it is included with this problem. Mine died a video related death, exactly the same as the described issue.

The only reason I did not send it back (pre-paid) tonight is that I'm fighting with Costco for a refund. This is not a fluke warranty issue this is a full-scale recall. Well it should be, and finally more press like the Wall Street Journal is speaking out a little. I hope it continues.

NVIDIA SUCKS, always has always will.

Quote:
because the Nvidia 6150 isn't a G84, G86, G92, or G94 core build.

Also if you read closer, its not just the model of the PC, it also has to match the serial information, just because one model is listed, that model has man different mobo's and video chipsets over its life span.

So I wouldn't be surprised at all if you come to find out that your exact PC isn't on that list.

I've got a Dell XPS 1330 and 1530 here at work that are both on Dell's list, and if HP's list is anything like I've read, it is identical to what dell is doing.

- Josh
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Old 08-21-08, 12:03 AM   #12   |  Link
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From Engadget - July 31 - See the bold, has Nvidia done what is mentioned in the last line? NO THEY HAVE NOT.

Quote:
So now that HP's joined Dell in releasing information on which laptops have those defective NVIDIA GPUs, we can sort of piece together which chips are faulty -- and just as had been rumored, it looks like basically every Geforce 8600M and 8400M chip is affected. That's not good news for NVIDIA, which has been saying that only "previous-generation" chips were problematic -- unless the chipmaker is planning on updating the hugely popular 8x00 series sometime, say, now, that's not exactly true, now is it? Other affected chips appear to be in the GeForce Go 7000 and 6000 lines, as well as the Quadro NVS 135M and the Quadro FX 360M, but that's just looking at model numbers, and we can't be exactly sure. We'd say that if you've got a machine with any one of these GPUs, it might be wise to call in and see what your laptop maker is going to do -- and it would be smart for NVIDIA to come right out and say exactly how big and how bad this problem really is.
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Old 08-21-08, 12:45 AM   #13   |  Link
arfster
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If it does include as far back as the 6150, that's several years of chips.

Kinda doubt it would take this long to turn up, tbh.
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Old 08-21-08, 07:35 AM   #14   |  Link
jpconard
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Quote:
If it does include as far back as the 6150, that's several years of chips.

Kinda doubt it would take this long to turn up, tbh.
It took 14 months to die, but never ran right. But for you doubters, let's go through this again.

From HP Limited Warranty Service Enhancement (that is what they call it) -
Identify your notebook series and product number
Using the Service Tag on your notebook, determine if your notebook is one of the series in the table below.
Click on your series in the table to see the complete list of included notebook product numbers. If the
product number of your notebook is listed in that table then return to the HP Limited Warranty Service
Enhancement page and continue to Step 2 for further instructions. If the product number of your notebook is
not listed in that table then your notebook PC is not included in the Limited Warranty Service Enhancement.
HP Pavilion notebook PC series Compaq Presario notebook PC series
dv20xx v30xx
dv21xx v31xx
dv22xx v32xx
dv23xx v33xx
dv24xx v34xx
dv60xx v60xx
dv61xx v61xx
dv62xx v62xx
dv63xx v63xx
dv64xx v64xx
dv90xx
dv92xx
dv93xx
dv94xx


Mine is dv2313cl, so under that column -

HP Pavilion dv22xx/dv23xx and Compaq Presario v32xx/v33xx
NOTE: Each of the product numbers listed in the table may be followed by the letter R on certain
notebook PCs. If your notebook product number is listed in the table and followed by the letter
R then your notebook is included in the HP Limited Warranty Service Enhancement Program.
GA154UA RD859AV RP410UA RU768UA RV325UA
GA155UA RE205AV RP412UA RU769UA RV326UA
RD856AV RE206AV RP413UA RV322UA RV327UA
RD857AV RP408UA RP415UA RV323UA RV328UA
RD858AV RP409UA RU767UA RV324UA RZ833PA

Mine is RV325UA, Bingo I have a loser.

Guys your Nvidia god has failed you, instead of being doubters, why don't you take up writing e-mails to the press, government, etc. to help those of us affected.
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Old 08-21-08, 09:02 AM   #15   |  Link
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jpconard: if you have a Laptop then you don't have a 6150 chipset, 6150 is a desktop mobo chipset, not the Nvidia GO chipset.

that is where all this confusion is happening, is when you said it was a 6150, which is what most of us used to run here were htpc's with 6150 mobo's.

- Josh
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Old 08-21-08, 09:35 AM   #16   |  Link
zzyckz
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Quote:
Originally Posted by jpconard View Post
It took 14 months to die, but never ran right. But for you doubters, let's go through this again.

Mine is RV325UA, Bingo I have a loser.

Guys your Nvidia god has failed you, instead of being doubters, why don't you take up writing e-mails to the press, government, etc. to help those of us affected.
So, now you expect everyone without problems to take up the cause for you.
Even when that happens, I suspect, it will be done thru the proper channels. Not ranting and raving about some faulty piece of equipment, that you didn't have the common sense to return.

When you purchased that particular piece of hardware, were you at any point
influenced or coerced to do so? Did you look for other alternative solutions i.e. (ATI, Intel)?

My best guess, considering where you bought it. You went for best bang for the buck...? now you got a problem and you're not alone in this, there should be thousands of people in this particular quandary that will look favorably at this situation.
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Old 08-21-08, 01:16 PM   #17   |  Link
jpconard
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HP specs - Video Graphics NVIDIA GeForce Go 6150 (UMA)


So I left out the "Go", thought everybody knew here we were talking about mobile chipsets. It does clearly say 6150 above doesn't it? That is copied directly from Hp website.

Quote:
jpconard: if you have a Laptop then you don't have a 6150 chipset, 6150 is a desktop mobo chipset, not the Nvidia GO chipset.

that is where all this confusion is happening, is when you said it was a 6150, which is what most of us used to run here were htpc's with 6150 mobo's.

- Josh

Quote:
So, now you expect everyone without problems to take up the cause for you.
Even when that happens, I suspect, it will be done thru the proper channels. Not ranting and raving about some faulty piece of equipment, that you didn't have the common sense to return.

When you purchased that particular piece of hardware, were you at any point
influenced or coerced to do so? Did you look for other alternative solutions i.e. (ATI, Intel)?

My best guess, considering where you bought it. You went for best bang for the buck...? now you got a problem and you're not alone in this, there should be thousands of people in this particular quandary that will look favorably at this situation.
Sure blame the consumer for NVIDIA's problem, that makes the most sense.

NVIDIA SUCKS, plain and simple. So get used to my Rants or don't comment. This is too large and too costly of a problem to write it off as excusable. Your argument makes no sense - So what that I bought Nvidia, is that supposed to be bad (do I have a crystal ball or something), so what if I bought an $800 laptop is that supposed to be bad? I'm tired of all of you telling me this PC is not affected, instead of that do something constructive or don't comment at all. If you own an Nvidia laptop this issue will affect you at some point. I want to return it, they won't take it. So what that many others are in the same boat, we all need to rant. Maybe we will get action then. I didn't start the thread. I just commented than mine died, which model and how I am getting crappy support. Others started blasting me that I was wrong. All you Nvidia fanboys I guess. You know what I say to you?

Last edited by jpconard; 08-21-08 at 01:27 PM..
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Old 08-29-08, 01:12 PM   #18   |  Link
MikeSM
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Wow, this problem really is a lot bigger than people thought. Here's the latest: http://www.theinquirer.net/gb/inquir...55nm-parts-bad
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Old 08-29-08, 01:13 PM   #19   |  Link
MikeSM
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Originally Posted by umdivx View Post
jpconard: if you have a Laptop then you don't have a 6150 chipset, 6150 is a desktop mobo chipset, not the Nvidia GO chipset.

that is where all this confusion is happening, is when you said it was a 6150, which is what most of us used to run here were htpc's with 6150 mobo's.

- Josh
There are laptop versions of this chipset. Some of the older HP PC tablets used it.
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Old 09-02-08, 04:16 PM   #20   |  Link
MikeSM
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Here is another update on it: http://www.theinquirer.net/gb/inquir...9/01/nv-should

While most desktops don't power on/off a lot during a day, HTPC's do, and often would cause laptop like thermal cycles, leading me to conclude that this community is at much higher risk than normal desktop users.

Now I'm really glad I upgraded to an ATI video card in my remaining PC client.
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Old 09-02-08, 04:47 PM   #21   |  Link
jimwhite
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sounds like it's the same problem as the XBox360 Red Ring of Death....

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Old 10-08-08, 03:47 PM   #22   |  Link
lswaidz
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If you're HP laptop has failed, check out this thread over on the HP Support Forums...

http://forums12.itrc.hp.com/service/...readId=1274587

There are a number who Intel-based laptop owners who are being refused the same server AMD-based owners are getting... we're trying to get together and share stories and try and figure out why HP isn't doing anything about this known defect in the MCP's and GPU's!
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