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Old 10-19-09, 05:32 AM   #1   |  Link


pekica
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Join Date: Apr 2009
Location: Zagreb, Croatia
Posts: 27
WDTV Live Bug List

Hello to all, specially the owners of WDTV Live!

Here are bugs and/or issues I noticed, some of them already known in other WDTV Live threads.

Please, do no ask for advice here or make wishes - keep it only for bug reporting, thank you!

Workarounds for any of reported bugs are also welcome.
If you made an effort to reproduce some bug, please report your result also, either success or failure.


UPDATE: WDTV Live Firmware Release 1.01.11 (11/16/09)
Great news: at least no more problem 1)!

According to the 1.01.11 Release Notes, many problems are now resolved.
Many thanks to WD team!


My suggestions are in green. Please note that the following list is not yet updated for the new 1.01.11 firmware. My WDTV Live found the update by itself just a two hours ago.

1) Not all PC Windows shares are visible on WDTV Live - most of the times only couple of them.
There is also a random situation - try to enter "Video -> Network Shares" and nothing happens - no response to pressing ENTER button. Power cycle doesn't make any difference, not even unplugging the unit from power.
In the same time, you can access the WDTVs' shares from the PC and copy files, without any problems and interruptions. It seems that this part of netwoking is functioning flawless. YouTube is also working.
Apparently resolved in 1.01.11.


2) After powering off the unit (shutdown, then disconnection the power), and powering on again, the subtitle default option goes to off.
Small bug, but still a bug. Programmers forgot to store this setting in non-volatile memory.

3) After some time of inactivity, the USB connected disks dissapear, even the USB LED on the WDTV Live is off.
If you try to access the WDTVLIVE share from the PC, you will still see the disk, but, instead of its folders, you'll see there some of your PC shares names
(weird, ha?) and all of them empty.
Dissapeared disks often can't be detected only by plugging them off and on; you have to disconnect and reconnect the power from WDTV Live.
Anybody else seen this? I wouldn't complain, if the simple power off then power on could resolves this.

4) You can't disconnect USB disk safely (by pressing EJECT on the remote) from the WDTV Live if its share is opened on the PC; WDTV is just doing "busy" circle for a very long time, without any warning.


5) Lack of consistent MP4 support (reported by dredd)
Very likely bad rip. Closed.

6) movie.jpg in the same folder with movie.mkv show up twice for network shares.
(reported by DigitalDen)

7) Using HDMI to DVI it defaults back to 480p on some older tvs when you try to set 1080i even though the tv is 1080i - this does not happen with the 1st gen WDTV HD Media Player.
(reported by theslydog)

8) Playing over a Wireless "N" network keeps losing it's connection every few minutes.
During my tests I always had 2, 3 or 4 bars of reception. I tried 2 different N adapters (both on the "tested" list", 2 different routers, and 2 different PCs (one XP and one Vista).
It always works at first and then about 5 minutes later...lost connection.
(reported by Everdog)
Will you please check that your WDTV or WiFi router is not too close to some source of radio interference, like DECT phone. Manually setting WiFi channel on your router can also help if there are many networks in your area.
When confirming or disputing this, please report the hardware and protocol you are using, also security setting on your WiFi.


9) Some VOB files seem to be miss read by the unit. For example, my DVDs are broken up into multiple VOB files for each movie. Each VOB is about 1 gig each and the play time is roughly 23 minutes long. The unit does not correctly determine the correct playing time and reads some vob files to be anywhere from 4 minutes to 9 minutes long. I wish it would just play the VIDEO_TS.IFO file for DVD playing. When these VOB are playing, the unit would shut it self down some of the time.
(reported by DarinHPTC)
Anybody else? Try the same with ISO.

10) Playing music files over HDMI, the first half-second of the song is cut off. This did NOT happen with the original WDTV on the same receiver connected with the same HDMI cable to the same HDMI port, so it is DEFINITELY a problem caused by the WDTV-LIVE.
Confirmed with both network and local files, and both uncompressed WAV and compressed FLAC.
Tried new cable (HDMI 1.3b certified). Same result - first 1/2 second of song is cut off. Didn't happen with WDTV1.(reported by cheld)

11) Pandora account login isn't staying resident on WDTVLive, i.e. I have to type in my account info each & every time.
(reported by christoofar)


To be honest, I like very much the new WDTV Live.
I had been using the old WDTV for almost a year, and, despite some early problems with subtitles and constant problems with stuttering video, I have been satisfied. Those, and other smaller problems, weren't big enough to make the device unusable, rarely close to spoil a pleasure of watching HD movies.

So, to be affirmative, here is a list of WDTV Live's features that work more than satisfactory:


1) Perfect playback of majority of formats (not all, but can you ask for all to work really?), including the most demanding h.264 1080p MKV at more than 5 reframes.

2) 23.976 fps works perfectly, at last, also any other fps, without stuttering.

3) Cool user interface, fast enough, nice preview feature.

4) From my experience, WDTVLIVE share works perfectly, fast (6.5 - 7.5 MB/s) and without dropouts, when accessed from a PC.

5) Playback from network also works fine (of course, if you can access shares at all), no performace problems.

6) YouTube works fine.

7) DTS decoding works fine.

Last edited by pekica; 11-17-09 at 06:41 PM..
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Old 10-19-09, 05:51 AM   #2   |  Link
dredd
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Posts: 19
Lack of consistent MP4 support

(reposting my MP4 playback bug here)

So I have this really weird situation where either:

(a) the WDTV2 tells me that an MP4 file is "not a supported format", but *WILL* play a different MP4 file that is largely identical in codec/format/bitrate/etc/etc, or

(b) The MP4 will happily play, but I won't be able to fast-forward inside it, or

(c) The MP4 will attempt play the video, but will claim there's no audio track, show only blackness, and ALWAYS claim that the running time is 18m18s.

In the case of "a", I submit... the one that works:

Code:
General
Complete name                    : filename.mp4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 836 MiB
Duration                         : 55mn 10s
Overall bit rate                 : 2 119 Kbps
Encoded date                     : UTC 2009-09-08 13:48:33
Tagged date                      : UTC 2009-09-08 13:48:33

Video
ID                               : 2
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L3.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 3 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 55mn 9s
Bit rate mode                    : Variable
Bit rate                         : 1 991 Kbps
Maximum bit rate                 : 7 549 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.072
Stream size                      : 785 MiB (94%)
Title                            : (C) 2007 Google Inc. v08.13.2007.
Encoded date                     : UTC 2009-09-08 13:48:37
Tagged date                      : UTC 2009-09-08 13:49:37

Audio
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 55mn 10s
Bit rate mode                    : Variable
Bit rate                         : 126 Kbps
Maximum bit rate                 : 252 Kbps
Channel(s)                       : 2 channels
Channel positions                : L R
Sampling rate                    : 44.1 KHz
Resolution                       : 16 bits
Stream size                      : 49.6 MiB (6%)
Title                            : (C) 2007 Google Inc. v08.13.2007.
Encoded date                     : UTC 2009-09-08 13:48:33
Tagged date                      : UTC 2009-09-08 13:49:37
... and the one that doesn't work...

Code:
General
Complete name                    : filename.mp4
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 836 MiB
Duration                         : 54mn 58s
Overall bit rate                 : 2 127 Kbps
Encoded date                     : UTC 2009-09-08 05:41:47
Tagged date                      : UTC 2009-09-08 05:41:47

Video
ID                               : 2
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L3.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 3 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 54mn 58s
Bit rate mode                    : Variable
Bit rate                         : 1 999 Kbps
Maximum bit rate                 : 7 554 Kbps
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Constant
Frame rate                       : 29.970 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.072
Stream size                      : 786 MiB (94%)
Title                            : (C) 2007 Google Inc. v08.13.2007.
Encoded date                     : UTC 2009-09-08 05:41:50
Tagged date                      : UTC 2009-09-08 05:42:32

Audio
ID                               : 1
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 54mn 58s
Bit rate mode                    : Variable
Bit rate                         : 126 Kbps
Maximum bit rate                 : 235 Kbps
Channel(s)                       : 2 channels
Channel positions                : L R
Sampling rate                    : 44.1 KHz
Resolution                       : 16 bits
Stream size                      : 49.4 MiB (6%)
Title                            : (C) 2007 Google Inc. v08.13.2007.
Encoded date                     : UTC 2009-09-08 05:41:47
Tagged date                      : UTC 2009-09-08 05:42:32
Both of these files were taken from YouTube HD downloads. They are nearly identical (the one that "fails" is episode 4 of a youtube series, the one that works is episode 5).

Then we have (b), the one where it won't let me fast-forward through it.

Code:
General
Complete name                    : filename.m4v
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 1.81 GiB
Duration                         : 1h 10mn
Overall bit rate                 : 3 664 Kbps
Encoded date                     : UTC 2009-10-18 06:02:06
Tagged date                      : UTC 2009-10-18 07:00:40
Writing application              : HandBrake 0.9.3 2008112300

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L3.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 2 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 1h 10mn
Bit rate mode                    : Variable
Bit rate                         : 3 530 Kbps
Width                            : 704 pixels
Height                           : 400 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 23.976 fps
Minimum frame rate               : 19.958 fps
Maximum frame rate               : 120.000 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.523
Stream size                      : 1.75 GiB (96%)
Writing library                  : x264 core 65
Encoding settings                : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x111 / me=umh / subme=5 / psy_rd=0.0:0.0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / chroma_qp_offset=0 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=2 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=0 / keyint=240 / keyint_min=24 / scenecut=40(pre) / rc=crf / crf=15.3 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Encoded date                     : UTC 2009-10-18 06:02:06
Tagged date                      : UTC 2009-10-18 07:00:40
colour_primaries                 : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
transfer_characteristics         : BT.709-5, BT.1361
matrix_coefficients              : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 1h 10mn
Bit rate mode                    : Variable
Bit rate                         : 128 Kbps
Maximum bit rate                 : 239 Kbps
Channel(s)                       : 2 channels
Channel positions                : L R
Sampling rate                    : 48.0 KHz
Resolution                       : 16 bits
Stream size                      : 64.8 MiB (3%)
Language                         : English
Encoded date                     : UTC 2009-10-18 06:02:06
Tagged date                      : UTC 2009-10-18 07:00:40

Text
ID                               : 3
Format                           : Apple text
Codec ID                         : text
Duration                         : 1h 10mn
Bit rate mode                    : Constant
Stream size                      : 192 Bytes (0%)
Encoded date                     : UTC 2009-10-18 06:02:06
Tagged date                      : UTC 2009-10-18 07:00:40
This is a file I ripped from DVD only a couple hours ago.

And then, for "c":

Code:
 
General
Complete name                    : S04E20-21 - Daybreak (Parts 2 and 3).m4v
Format                           : MPEG-4
Format profile                   : Base Media / Version 2
Codec ID                         : mp42
File size                        : 2.90 GiB
Duration                         : 1h 36mn
Overall bit rate                 : 4 275 Kbps
Encoded date                     : UTC 2009-08-09 13:28:36
Tagged date                      : UTC 2009-08-09 14:50:01
Writing application              : HandBrake 0.9.3 2008112300

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L3.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 2 frames
Codec ID                         : avc1
Codec ID/Info                    : Advanced Video Coding
Duration                         : 1h 36mn
Bit rate mode                    : Variable
Bit rate                         : 4 141 Kbps
Width                            : 720 pixels
Height                           : 400 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Frame rate                       : 23.976 fps
Minimum frame rate               : 19.958 fps
Maximum frame rate               : 201.681 fps
Resolution                       : 24 bits
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.600
Stream size                      : 2.81 GiB (97%)
Writing library                  : x264 core 65
Encoding settings                : cabac=1 / ref=2 / deblock=1:0:0 / analyse=0x1:0x111 / me=umh / subme=5 / psy_rd=0.0:0.0 / mixed_ref=0 / me_range=16 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / chroma_qp_offset=0 / threads=3 / nr=0 / decimate=1 / mbaff=0 / bframes=2 / b_pyramid=0 / b_adapt=1 / b_bias=0 / direct=1 / wpredb=0 / keyint=240 / keyint_min=24 / scenecut=40(pre) / rc=crf / crf=15.3 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Encoded date                     : UTC 2009-08-09 13:28:36
Tagged date                      : UTC 2009-08-09 14:50:01
colour_primaries                 : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M
transfer_characteristics         : BT.709-5, BT.1361
matrix_coefficients              : BT.601-6 525, BT.1358 525, BT.1700 NTSC, SMPTE 170M

Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : 40
Duration                         : 1h 36mn
Bit rate mode                    : Variable
Bit rate                         : 127 Kbps
Maximum bit rate                 : 225 Kbps
Channel(s)                       : 2 channels
Channel positions                : L R
Sampling rate                    : 48.0 KHz
Resolution                       : 16 bits
Stream size                      : 88.2 MiB (3%)
Language                         : English
Encoded date                     : UTC 2009-08-09 13:28:36
Tagged date                      : UTC 2009-08-09 14:50:01

Text
ID                               : 3
Format                           : Apple text
Codec ID                         : text
Duration                         : 1h 36mn
Bit rate mode                    : Constant
Stream size                      : 216 Bytes (0%)
Encoded date                     : UTC 2009-08-09 13:28:36
Tagged date                      : UTC 2009-08-09 14:50:01
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Old 10-19-09, 07:26 AM   #3   |  Link
Digitalden
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1) movie.jpg in the same folder with movie.mkv show up twice for network shares.
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Old 10-19-09, 07:37 AM   #4   |  Link
theslydog
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Using HDMI to DVI it defaults back to 480p on some older tvs when you try to set 1080i even though the tv is 1080i - this does not happen with the 1st gen WDTV HD Media Player.
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Old 10-19-09, 10:13 AM   #5   |  Link
Everdog
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Playing over a Wireless "N" network keeps losing it's connection every few minutes.

During my tests I always had 2, 3 or 4 bars of reception. I tried 2 different N adapters (both on the "tested" list", 2 different routers, and 2 different PCs (one XP and one Vista).

It always works at first and then about 5 minutes later...lost connection.
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Old 10-19-09, 10:57 AM   #6   |  Link
DarinHTPC
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My unit drops off the network regularly when using wireless and occasionally when wired.

Some VOB files seem to be miss read by the unit. For example, my DVDs are broken up into multiple VOB files for each movie. Each VOB is about 1 gig each and the play time is roughly 23 minutes long. The unit does not correctly determine the correct playing time and reads some vob files to be anywhere from 4 minutes to 9 minutes long. I wish it would just play the VIDEO_TS.IFO file for DVD playing. When these VOB are playing, the unit would shut it self down some of the time.
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Old 10-19-09, 11:27 AM   #7   |  Link
cheld
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Playing music files over HDMI, the first half-second of the song is cut off. This did NOT happen with the original WDTV on the same receiver connected with the same HDMI cable to the same HDMI port, so it is DEFINITELY a problem caused by the WDTV-LIVE.

Confirmed with both network and local files, and both uncompressed WAV and compressed FLAC.
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Old 10-19-09, 01:34 PM   #8   |  Link
pekica
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Quote:
Originally Posted by DarinHTPC View Post
My unit drops off the network ... occasionally when wired.
Can you be more precise? Depending of your gateway, remember that DHCP lease expires for example, in 4 hours, or more. At that moment, the unit drops of network for a minute or so.
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Old 10-19-09, 03:29 PM   #9   |  Link
4public
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Please check if it is a bug or not in Network sharing:
Scenario:
I had shared folders on my windows XP (shared options are identical) :
Video
Shared
Data
WDTV Live could see my PC and showed me only 2 folders (no Data folder):
Video
Shared
I have renamed and re shared folder Data to Data123 on my PC
WDTV Live has shown my PC and showed me all 3 folders:
Video
Shared
Data123
I have renamed and reshared Data123 back to Data and WDTV could not see Data folder again.

QUESTION: Is 'Data' name reserved for sharing? What other names are reserved? Is it only in my network? Can anybody reproduce it?

Thanks
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Old 10-19-09, 03:57 PM   #10   |  Link
zoro
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Quote:
Originally Posted by DarinHTPC View Post
My unit drops off the network regularly when using wireless and occasionally when wired.

Some VOB files seem to be miss read by the unit. For example, my DVDs are broken up into multiple VOB files for each movie. Each VOB is about 1 gig each and the play time is roughly 23 minutes long. The unit does not correctly determine the correct playing time and reads some vob files to be anywhere from 4 minutes to 9 minutes long. I wish it would just play the VIDEO_TS.IFO file for DVD playing. When these VOB are playing, the unit would shut it self down some of the time.
even wired too
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Old 10-19-09, 04:28 PM   #11   |  Link
joshjoshlol
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re: issues 5 and 9 collected in the initial post:

issue 5 shouldn't be categorized as inconsistent playback of the mp4 files, because that would infer that the machine has some sort of arbitrary selective capability rather than being bound by set rules. logic goes completely against it. rather, it's an encoder fault, plain and simple. "largely identical" is still just that: close, but no cigar.

issue 8 is something that other users have had no issue with, and therefore it can be assumed that the issue lies with your network, either in terms of hardware or physical restraints such as housing structure or something else that will interfere with the signal.

neither of these things are "bugs."
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Old 10-19-09, 04:30 PM   #12   |  Link
pekica
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Quote:
Originally Posted by 4public View Post
Please check if it is a bug or not in Network sharing:
Scenario:
I had shared folders on my windows XP (shared options are identical) :
Video
Shared
Data
WDTV Live could see my PC and showed me only 2 folders (no Data folder):
Video
Shared
I have renamed and re shared folder Data to Data123 on my PC
WDTV Live has shown my PC and showed me all 3 folders:
Video
Shared
Data123
I have renamed and reshared Data123 back to Data and WDTV could not see Data folder again.

QUESTION: Is 'Data' name reserved for sharing? What other names are reserved? Is it only in my network? Can anybody reproduce it?

Thanks
No, I can say only that the behaviour is totally random. I created "Data" share and I can see it fine. If I add more shares maybe I see them maybe not.
I also tried other recipies from AVS forum, like "share not starting with letter later than K", or sharing not disc, but folders, and nothing of that is really workaround.
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Old 10-19-09, 04:41 PM   #13   |  Link
pekica
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Quote:
Originally Posted by joshjoshlol View Post
re: issues 5 and 9 collected in the initial post:

issue 5 shouldn't be categorized as inconsistent playback of the mp4 files, because that would infer that the machine has some sort of arbitrary selective capability rather than being bound by set rules. logic goes completely against it. rather, it's an encoder fault, plain and simple. "largely identical" is still just that: close, but no cigar.

issue 8 is something that other users have had no issue with, and therefore it can be assumed that the issue lies with your network, either in terms of hardware or physical restraints such as housing structure or something else that will interfere with the signal.

neither of these things are "bugs."
Very likely.
If dredd does not provide more details soon (please see a green text), I will remove point 5).
This applies also to any other problems that nobody else can reproduce.
For point 8) and 9), I would like for more people to try.
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Old 10-19-09, 05:00 PM   #14   |  Link
Everdog
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Quote:
Originally Posted by pekica View Post
[SIZE="38) Playing over a Wireless "N" network keeps losing it's connection every few minutes.
During my tests I always had 2, 3 or 4 bars of reception. I tried 2 different N adapters (both on the "tested" list", 2 different routers, and 2 different PCs (one XP and one Vista).
It always works at first and then about 5 minutes later...lost connection.
Will you please check that your WDTV or WiFi router is not too close to some source of radio interference, like DECT phone. Manually setting WiFi channel on your router can also help if there are many networks in your area.
(reported by Everdog)
I'll disconnect my phones and try. I have tired manally setting the channel, but that did not help. I should mention that I routinely watch movies on my laptop via the wireless network with no issues.
Also, it could just be my environment. If anyone lese is having this issue let us know.
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Old 10-19-09, 06:09 PM   #15   |  Link
EVizzle
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If the device powers on but hangs on the WD screen with the power light flashing on and off, it is defective...

Not really a bug, but not something I have found around the forum. I just got off the phone with WD support and they said to exchange it in store.
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Old 10-19-09, 06:21 PM   #16   |  Link
TentacleNo1
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I can confirm the Wireless N bug. It's working great here, but every few minutes it loses it's connection and I have to shut down the WD and turn it on again to see my shares again.
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Old 10-19-09, 07:08 PM   #17   |  Link
BobSalita
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I had a Dell notebook that glitched video playback exactly every 60 seconds. A workaround was to turn of 802.11B and 802.11G compatibility leaving N. I theorized the reason was the adapter was looking for stronger access points. Maybe this info will help.
__________________
My notebooks are disk crash free and super fast. Got SSD?
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Old 10-19-09, 07:40 PM   #18   |  Link
pekica
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More network problems

We now have at least two reports of WiFI networking problem.

I can also say now that there is a problem with the ethernet, too.
Except missing shares, there is a random situation - try to enter "Video -> Network Shares" and nothing happens - no response to pressing ENTER button. Power cycle doesn't make any difference, not even unplugging the unit from power.
In the same time, you can access the WDTVs' shares from the PC and copy files, without any problems and interruptions. It seems that this part of netwoking is functioning flawless. YouTube is also working.

WiFi guys, can you please check is it the same or similar situation with your WiFi network.
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Old 10-19-09, 08:59 PM   #19   |  Link
zoro
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Originally Posted by pekica View Post
We now have at least two reports of WiFI networking problem.

I can also say now that there is a problem with the ethernet, too.
Except missing shares, there is a random situation - try to enter "Video -> Network Shares" and nothing happens - no response to pressing ENTER button. Power cycle doesn't make any difference, not even unplugging the unit from power.
In the same time, you can access the WDTVs' shares from the PC and copy files, without any problems and interruptions. It seems that this part of netwoking is functioning flawless. YouTube is also working.

WiFi guys, can you please check is it the same or similar situation with your WiFi network.
Mine was hanging up on my ethernet.
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Old 10-19-09, 09:00 PM   #20   |  Link
joshjoshlol
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i still believe that this isn't coming close to confirmation for a networking bug (re: wireless losing signal) by the simple fact that others are not experiencing the problem.

have people with networking issues tried parabolic antennae attachments? or using different networking hardware? or changing the physical location of the router so that it is closer to the WDTV Live?
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Old 10-19-09, 09:05 PM   #21   |  Link
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pekica, I suggest you edit your first post and make it clear when something is an issue people are having and what is actually a confirmed BUG. There is a substantial difference. It doesn't do anyone any good if you slap a "bug" label on stuff if it is not actually a bug.
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Old 10-19-09, 10:00 PM   #22   |  Link
chuckfredgoose
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I don't know if this is a bug or just a preference that I might have. When I compare my WDTV1 and WDTV2 with the same MVK files, I notice that the WDTV2 LIVE has more "grain" in the picture. Thankfully they are now in sync on my WDTV LIVE, where they were not in sync on my WDTV1.
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Old 10-19-09, 10:04 PM   #23   |  Link
Derelict_Drvr
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Originally Posted by pekica View Post
We now have at least two reports of WiFI networking problem.

I can also say now that there is a problem with the ethernet, too.
Except missing shares, there is a random situation - try to enter "Video -> Network Shares" and nothing happens - no response to pressing ENTER button. Power cycle doesn't make any difference, not even unplugging the unit from power.
In the same time, you can access the WDTVs' shares from the PC and copy files, without any problems and interruptions. It seems that this part of netwoking is functioning flawless. YouTube is also working.

WiFi guys, can you please check is it the same or similar situation with your WiFi network.
This is not a bug. The solution is simply restarting the PC. I have that happen off and on and all I do is leave the WD TV Live on and restart.

I also had the wireless N problem. I had tried different USB N adapters and nothing help, until I repositioned my router. Problem solved Again, not a bug in WD TV Live.
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Old 10-19-09, 10:04 PM   #24   |  Link
Everdog
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Quote:
Originally Posted by joshjoshlol View Post
i still believe that this isn't coming close to confirmation for a networking bug (re: wireless losing signal) by the simple fact that others are not experiencing the problem.

have people with networking issues tried parabolic antennae attachments? or using different networking hardware? or changing the physical location of the router so that it is closer to the WDTV Live?
Yes, yes, yes. My old (and new that I reurned today) wireless setup works with my laptop, my phone, and my PS3. Only the WDTV live drops its connection every few minutes.
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Old 10-19-09, 10:20 PM   #25   |  Link
joshjoshlol
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so since you have a ps3 on your network, i am assuming that you are using a mixed broadcast of 802.11b/g/n? have you checked whether or not straight N on your router (which will terminate your PS3's wifi connection ability) results in the same drop? additionally, your PS3 should have a network test capability when setting up an internet connection; what is the reading that it gives you? remember that for it to have a seemingly strong connection it requires less bandwidth feeding to it than the WDTV Live would.
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Old 10-19-09, 10:38 PM   #26   |  Link
zoro
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Originally Posted by joshjoshlol View Post
so since you have a ps3 on your network, i am assuming that you are using a mixed broadcast of 802.11b/g/n? have you checked whether or not straight N on your router (which will terminate your PS3's wifi connection ability) results in the same drop? additionally, your PS3 should have a network test capability when setting up an internet connection; what is the reading that it gives you? remember that for it to have a seemingly strong connection it requires less bandwidth feeding to it than the WDTV Live would.
same wired connection with ps3 never drops out. i disconnect ps3 connect WD, never run together.
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Old 10-19-09, 11:35 PM   #27   |  Link
Derelict_Drvr
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1. works fine on XP Pro

2. Well, duh. Not a bug

3. Not had this problem

4. Why would you want to? A good way to ruin your drive. I have never heard a safety issue called a bug before.

5. This has been answered. Safe bet it is a bad rip.

6. Annoying, yes. A bug, not so sure

7. Now this might be a bug

8. Been answered. Issue is with the network. I told you how I fixed it on my network.

9. Try pressing the "Play" button on the folder instead of the "Enter" button.

10. Of all in this list, this one sounds like a hardware (RAM) problem. Either that or your HDMI cable does not support HDMI 1.3. Try a new cable.
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Old 10-20-09, 03:12 AM   #28   |  Link
pekica
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Quote:
Originally Posted by Derelict_Drvr View Post
1. works fine on XP Pro

2. Well, duh. Not a bug

3. Not had this problem

4. Why would you want to? A good way to ruin your drive. I have never heard a safety issue called a bug before.

5. This has been answered. Safe bet it is a bad rip.

6. Annoying, yes. A bug, not so sure

7. Now this might be a bug

8. Been answered. Issue is with the network. I told you how I fixed it on my network.

9. Try pressing the "Play" button on the folder instead of the "Enter" button.

10. Of all in this list, this one sounds like a hardware (RAM) problem. Either that or your HDMI cable does not support HDMI 1.3. Try a new cable.
1) Lot of people reported this problem. What are your settings, number of shares, anything to support you statement?

4) I tried to remove disk safelly, by pressing EJECT button. Hardly a security feature.

8) Let others try your recipie and report here.
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Old 10-20-09, 03:16 AM   #29   |  Link
pekica
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Originally Posted by EAS View Post
pekica, I suggest you edit your first post and make it clear when something is an issue people are having and what is actually a confirmed BUG. There is a substantial difference. It doesn't do anyone any good if you slap a "bug" label on stuff if it is not actually a bug.
I am open for suggestions.
I already edited the original post.
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Old 10-20-09, 10:23 AM   #30   |  Link
Everdog
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Originally Posted by Derelict_Drvr View Post
1. works fine on XP Pro
Consider yourslef lucky. I am using XP pro and rarely can see all my shares. I have tried numerous things and not had much luck.

Clearly a bug since so many people are having problems and yet have other devices that never have issues seeing their shares.
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