Moxi ( Motorola BMC90xx ) Q&A and Discussion Thread

dagware · 03-31-06, 11:24 AM

Quote:

Originally Posted by MoxiGuy

In 3.2 Update 3, when a DVI-D connection is used, the video output ports for Composite, Component, and S-Video outputs are disabled. Using one of those connections while the DVI-D cable is connected, results in a blank screen. This will also affect customers who use DVI-D plus a second connection to connect secondary devices, such as VHS or DVD burners. These customers must disconnect the DVI-D cable to restore the video output to the other ports and use the secondary device(another benefit of sticking to component connections).

I hate to be candid, but this sucks! I'm not using DVI right now, but I never will until this is changed. I send a signal to the TV in the kitchen for my wife, and this would prevent me from doing this.

Any reason why you're doing this, and any info on whether this is going to change in another version?

-Dan

MoxiGuy · 03-31-06, 11:41 AM

Quote:

Originally Posted by dagware

I hate to be candid, but this sucks! I'm not using DVI right now, but I never will until this is changed. I send a signal to the TV in the kitchen for my wife, and this would prevent me from doing this.
Any reason why you're doing this, and any info on whether this is going to change in another version?
-Dan

I welcome your being candid. But what's the problem with sticking with component.

splinke · 03-31-06, 11:55 AM

Quote:

Originally Posted by yarrumc

I haven't been in here in awhile. When did Adelphia lose the 30 second skip? I just watched something tonight and now my forward and back skip is 15 minute intervals. I know Charter has had this for a long time. I am assuming there must have been some type of a firmware upgrade recently?

The "back" and "next" buttons now do 15-minute jumps backward and forward, respectively. The "replay" and "skip" buttons are still 7 seconds back and 30 seconds forward, respectively (at least that was still the behavior on mine last night). Even in Charter systems, I believe the "replay" button is 7 seconds backwards--it is only the "skip" button that has been programmed for the inconvenient (and redundant) 15-minutes forward.

splinke · 03-31-06, 12:00 PM

Quote:

Originally Posted by MoxiGuy

I welcome your being candid. This is a requirement of the copy protection protocols for DVI and HDMI. It's not our choice. And it's not our option to change it...

Isn't the HDCP copy protection scheme sufficient. What is it about having the analog connections active that would make it possible to illegally record the source digital signal from the DVI output?

MoxiGuy · 03-31-06, 12:20 PM

Quote:

Originally Posted by splinke

Isn't the HDCP copy protection scheme sufficient. What is it about having the analog connections active that would make it possible to illegally record the source digital signal from the DVI output?

Good question. I don't have an answer. Yet. I may have been wrong in my first answer. Still checking.

slim79 · 03-31-06, 12:25 PM

Quote:

Originally Posted by Stoton_Cust

wondering if the local channels in HD are encrypted in Charter's feed?

digital music, local HD and currently streaming VOD content are unencrypted as well as a few of the All Digital Simultrans Channels.

dagware · 03-31-06, 01:29 PM

Quote:

Originally Posted by MoxiGuy

I welcome your being candid. But what's the problem with sticking with component.

Nothing, actually. It's the principal.

-Dan

dagware · 03-31-06, 01:34 PM

Quote:

Originally Posted by MoxiGuy

A friend (and former Digeo employee) just moved to Santa Monica and had Moxi installed yesterday. He called to report on how it went. He said he found 480p in the HDTV Set-up menu. So it looks like Adelphia is in the process of rolling the latest update to 3.2 sofware (3.2 update 3).

I just now got a replacement Moxi for the one that got stuck in an endless reboot cycle. This new one has 480p on the HDTV setup menu, so I guess that means it's the new update? I'm in Placentia, CA which is serviced out of the Fullerton Adelphia office.

-Dan

msloane · 03-31-06, 03:54 PM

Quote:

Originally Posted by msloane

Ohhh, Moxiguy....

...do you ever check your PRIVATE messages?

(Trying to be subtle, here....)

--M

Ummmm...maybe not?

I'm trying to think of the message forum equivalent of jumping up and down and waving....

--M

dagware · 03-31-06, 04:10 PM

MoxiGuy -

Now that I've had a couple of hours to watch this new Moxi with the latest software on it, I've noticed a problem. The problem is either related to the new software, or there's something wrong with the new deivce. BTW, the software version is 3.2.252.17LR-P.128417.

I'm only using component cables right now. When I turn on the 480i option, my projector (InFocus SP4805) sometimes has trouble syncing to the signal. Sometimes I have to switch to another device and then come back again. At other times the PQ looks like there's interference of some kind.

If I turn off 480i and use 480p, the problem goes away. However, my PJ does a better job of upconverting 480i to 480p, so I'd prefer to use 480i. Also, when my wife wants to watch in the kitchen, we need to have the 480i output selected.

Any thoughts on this, and what I can do to verify that this is caused by the new software? Thanks.

-Dan

sarny · 03-31-06, 04:48 PM

Was there a change that I dont know about?
This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks.

Am I crazy?

joe221 · 03-31-06, 05:23 PM

Quote:

Originally Posted by sarny

Was there a change that I dont know about?
This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks.

Am I crazy?

Batteries

Probably not!

jasonvr · 03-31-06, 05:32 PM

Quote:

Originally Posted by dagware

I just now got a replacement Moxi for the one that got stuck in an endless reboot cycle. This new one has 480p on the HDTV setup menu, so I guess that means it's the new update? I'm in Placentia, CA which is serviced out of the Fullerton Adelphia office.

-Dan

Well, no 480p here in Anaheim Hills yet. I hope it makes an appearance here.

sarny · 03-31-06, 05:36 PM

Batteries??
I will try that when I get home but the remote is still working other functions and the batteries in it now are only one month old.

jlin · 03-31-06, 06:01 PM

Can someone answer what version of software on the Moxi is required for the firewire to output video/audio signal?

Please see this thread:
http://www.avsforum.com/avs-vb/showt...1&goto=newpost

tginctown · 03-31-06, 06:27 PM

I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?

slim79 · 03-31-06, 06:29 PM

Quote:

Originally Posted by sarny

Was there a change that I dont know about?
This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks.

Am I crazy?

I beleive I have experienced a similar problem while also experiencing the glitch with the flipbar not functioning properly(hitting clear clears the channel number instead of the flipbar and scrolling to other channels not working). rebooting the box clears the problem I think and it doesn't seem to happen often for me.

slim79 · 03-31-06, 06:31 PM

Quote:

Originally Posted by tginctown

I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?

not currently supported...it is in the works but no ETA unless Moxiguy has any updates on that

sarny · 03-31-06, 07:08 PM

What is the best way to reboot? Just unplug the cord from the wall?
Will rebooting erase what I have already recorded and what I have sceduled to record.

Thanks again for the help?

black_macleod · 03-31-06, 07:13 PM

Quote:

Originally Posted by sarny

What is the best way to reboot? Just unplug the cord from the wall?
Will rebooting erase what I have already recorded and what I have sceduled to record.

Thanks again for the help?

Or hold the power button on the Moxi in for about 5 seconds. It won't erase anything.

sarny · 03-31-06, 07:24 PM

Thanks again.

twitchee3 · 03-31-06, 07:51 PM

Quote:

Originally Posted by sarny

What is the best way to reboot? Just unplug the cord from the wall?
Will rebooting erase what I have already recorded and what I have sceduled to record.

Thanks again for the help?

Hold the Reset button on the bottom right corner of the box for a few seconds and it will start the reboot process. Takes approximately 5 minutes or so. All data and settings will be safe.

Resist · 03-31-06, 07:55 PM

Quote:

Originally Posted by tginctown

I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work.

I have discoverd that Charter people don't know squat about the products they push.

I'm starting to have pixilation issues on just about all HD content my Moxie records. This is getting old very fast and doesn't allow me to enjoy the technology. I sure hope there is a fix for it soon.

twitchee3 · 03-31-06, 07:57 PM

Quote:

Originally Posted by tginctown

I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?

The external hard drive feature is currently not supported, but supposedly will come on line in the near future. It will apparently be plug and play with nearly all USB 2.0 hard drives.

Also, if the current size of the drive is a big issue for you, call up your cable company and see if they currently have any of the BMC 9022D models. I have one of these, as well as a BMC 9012, and it is essentially the same box, except that the 9022D has an integrated DVD/CD/Media player which is hidden behind the front panel, and the internal hard drive of the 9022D is twice the size and offers 160 GB of storage capacity.

If your local cable company has any available, you should be able to have them switch out the new model for the old for a one time fee of whatever they charge for a service visit (Adelphia SoCal charges me $25).

The one draw back to this is that you will not be able to transfer recorded shows on your BMC 9012 to a new BMC 9022D. While I'm sure there is SOME way this can be done, the resources available to you/cable company will not allow this, and the cable company would NEVER go to these lengths to ensure customer satisfaction. I wish we got what we pay for with these cable companies

sarny · 03-31-06, 10:25 PM

Again I want to say thanks. The reboot solved the problem.

davidahn · 04-01-06, 02:49 AM

Joebananas, haven't heard from you on this thread since 3/6 or so. Have you tried this yet? I don't have a Moxi, I don't even know if Charter Victorville (CA) offers it yet, but I for one am with you. I remember posting the same question about the SA8X00HD(?), and I got similar responses ("it doesn't belong to you, you have no right to play with it;" when I said I would pay for any damage, they said "that's not the point, it's not yours").

Well phooey on the naysayers, 80GB is RIDICULOUSLY tiny for a HD-capable DVR, and these are, after all, computers with Linux OS's (proven to be quite resistant to component upgrades), I say go for it! (Only if you're prepared to pay for the consequences.)

Please give us an update if you've ventured forward.

David

davidahn · 04-01-06, 02:57 AM

MoxiGuy,

Has any thought been given to supporting external add-on drives like the Maxtor QuickView for the SA8300HD? Heck, I'd much prefer to plug an external device in rather than go through the hassle of disassembling, fiddling, hacking, and risking that an internal replacement drive requires.

I'm so loath (read: lazy) to go through the hacking that I'm just living with the nearly full 250GB HD on my DirecTivo (HR10-250) rather than hacking it to accept my 500GB HD just sitting here beggin to be placed inside it.

David

slim79 · 04-01-06, 03:46 AM

Quote:

Originally Posted by Resist

I have discoverd that Charter people don't know squat about the products they push.

well...at least most don't

Resist · 04-01-06, 04:12 AM

Now I am really pissed off! My Moxie box recorded a new episode of ER and the whole thing is pixelated. WTF?

joe221 · 04-01-06, 11:26 AM

Quote:

Originally Posted by Resist

Now I am really pissed off! My Moxie box recorded a new episode of ER and the whole thing is pixelated. WTF?

Turn on a Lava Lamp, get some funky music going, pour a tall Maker's Mark and groove to it!
That's what I do...

03-31-06, 04:10 PM	#6190 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
dagware AVS Special Member Join Date: Jul 2005 Location: So Cal Posts: 1,238	MoxiGuy - Now that I've had a couple of hours to watch this new Moxi with the latest software on it, I've noticed a problem. The problem is either related to the new software, or there's something wrong with the new deivce. BTW, the software version is 3.2.252.17LR-P.128417. I'm only using component cables right now. When I turn on the 480i option, my projector (InFocus SP4805) sometimes has trouble syncing to the signal. Sometimes I have to switch to another device and then come back again. At other times the PQ looks like there's interference of some kind. If I turn off 480i and use 480p, the problem goes away. However, my PJ does a better job of upconverting 480i to 480p, so I'd prefer to use 480i. Also, when my wife wants to watch in the kitchen, we need to have the 480i output selected. Any thoughts on this, and what I can do to verify that this is caused by the new software? Thanks. -Dan __________________ My DIY Rock Band Drums

03-31-06, 06:01 PM	#6195 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
jlin Advanced Member Join Date: Nov 1999 Location: Los Angeles, CA Posts: 625	Can someone answer what version of software on the Moxi is required for the firewire to output video/audio signal? Please see this thread: http://www.avsforum.com/avs-vb/showt...1&goto=newpost

03-31-06, 06:27 PM	#6196 \| Link
tginctown New Member Join Date: Mar 2006 Posts: 4	Adding Hard Drive I just recently got a BMC9012 box and have already noticed that it just can't hold enough programs. I called Charter tech support and the guy said I could just plug in an external hard drive and whamo it would work. I'm sure this subject has come up before so I apologize for not taking the 6 hours to read all the threads. Anyone have experience doing this?

04-01-06, 02:49 AM	#6206 \| Link
davidahn Senior Member Join Date: Oct 2000 Location: Apple Valley, California, USA Posts: 253	Hard Drive (HD) Upgrade? Joebananas, haven't heard from you on this thread since 3/6 or so. Have you tried this yet? I don't have a Moxi, I don't even know if Charter Victorville (CA) offers it yet, but I for one am with you. I remember posting the same question about the SA8X00HD(?), and I got similar responses ("it doesn't belong to you, you have no right to play with it;" when I said I would pay for any damage, they said "that's not the point, it's not yours"). Well phooey on the naysayers, 80GB is RIDICULOUSLY tiny for a HD-capable DVR, and these are, after all, computers with Linux OS's (proven to be quite resistant to component upgrades), I say go for it! (Only if you're prepared to pay for the consequences.) Please give us an update if you've ventured forward. David

04-01-06, 02:57 AM	#6207 \| Link
davidahn Senior Member Join Date: Oct 2000 Location: Apple Valley, California, USA Posts: 253	Hard Drive Upgrade Part 2 MoxiGuy, Has any thought been given to supporting external add-on drives like the Maxtor QuickView for the SA8300HD? Heck, I'd much prefer to plug an external device in rather than go through the hassle of disassembling, fiddling, hacking, and risking that an internal replacement drive requires. I'm so loath (read: lazy) to go through the hacking that I'm just living with the nearly full 250GB HD on my DirecTivo (HR10-250) rather than hacking it to accept my 500GB HD just sitting here beggin to be placed inside it. David

03-31-06, 04:48 PM	#6191 \| Link
sarny Member Join Date: Mar 2006 Posts: 41	Was there a change that I dont know about? This morning my remote for my BMC9022d did not do the functions that it has been for the first month that I have had it. The top arrow keys were not working. If I hit the red record button while watching tv the dvr would not record. I had to hit the moxi button to scroll on the channel I was on and to record. For the first month I could hit the bottom or top arrrow to scroll the other channels and the right arrow to see what was coming on in the next two weeks. Am I crazy?

03-31-06, 05:36 PM	#6194 \| Link
sarny Member Join Date: Mar 2006 Posts: 41	Batteries?? I will try that when I get home but the remote is still working other functions and the batteries in it now are only one month old.

03-31-06, 07:08 PM	#6199 \| Link
sarny Member Join Date: Mar 2006 Posts: 41	What is the best way to reboot? Just unplug the cord from the wall? Will rebooting erase what I have already recorded and what I have sceduled to record. Thanks again for the help?

03-31-06, 07:24 PM	#6201 \| Link
sarny Member Join Date: Mar 2006 Posts: 41	Thanks again.

03-31-06, 10:25 PM	#6205 \| Link
sarny Member Join Date: Mar 2006 Posts: 41	Again I want to say thanks. The reboot solved the problem.

04-01-06, 04:12 AM	#6209 \| Link
Resist Advanced Member Join Date: Dec 2002 Location: CA Posts: 830	Now I am really pissed off! My Moxie box recorded a new episode of ER and the whole thing is pixelated. WTF?