Post Denon 1910 Problems we Need Fixed in here

Dazog · 10-11-04, 06:14 PM

I want to start this thread to get the problems we have with the 1910 in 1 thread so I can email Denon and link them to this page.

Please list what device you have hooked up to the 1910 and by which connection.

Here are my problems with it.

34XS955 with DVI-HDMI (Player Build date July 2004) NTSC Version

when i use 1080i to my tv my image "shakes" like lettering on the star wars menu's move up and down.

This ONLY happens on 1080i

Macroblocking: This is a Faroudja 2301 chip problem.

Denon WILL be adding the 1910 to the Firmware Download page.

Current Firmware version avaliable from Denon is 1.12

To obtain it, email contactservice@denonnj.com and ask nicely for it to be sent to you.

elbobo19 · 10-11-04, 06:55 PM

I had the 1910 and took it back due to bad macroblocking with my Toshiba 32HFX73 hooked up via a DVI dual link.

ezekiel2517 · 10-11-04, 10:57 PM

Sanyo HT32744 with DVI-HDMI:

- Jitter @ 1080i.

- Slight artifacting surrounding subtitles during scenes with fast movement (can someone check their 1910 to confirm this? I didn't notice this on my DVB318, so I don't think its a fadjoura specific problem but I could be wrong).

Paul Bigelow · 10-11-04, 11:20 PM

Panasonic TC-22LH1 DVI->HDMI

Jitter @ 1080i

Macroblocking

Dazog · 10-12-04, 03:52 AM

when were ur players made mine was July 2004

Wondering if the newer ones have some of these problems fixed?

svh9633 · 10-12-04, 04:31 AM

1910 connected to Sanyo Z2 projector via DVI 720p. Grey border around the picture ca 2 inches. Picture not in the middle. Picture was also out of focus.

/Sam

Jules Dollah · 10-12-04, 06:55 AM

1910 connected to BenQ 8700+ DVI -> DVI. Underscan/grey border. Picture out of focus. Shadows to the right of subtitles. My Momitsu clone (Yamakawa 375) produces perfect (and I mean PERFECT) sharp subtitles, so it should be possible.

Another thing. The setup menu is out of focus and there seem to be some green artifacts in the letters.

Maybe we should post wether we got a PAL or NTSC version of the player as is seems that there are difference between them. The "black enhancement" setting is for instance not present on the PAL. It seems like it's permanently "on".

My 1910 is the PAL version. Good thread.

Dazog · 10-12-04, 11:44 AM

yea i forgot about ntsc or pal

added it to my first post

Jules Dollah · 10-14-04, 12:33 PM

C'mon 1910 owners! Let's give Denon some feedback.

iblumberg · 10-14-04, 01:23 PM

NTSC version

1. Insufficient color saturation as indicated by AVIA flashing bar test.

2. Colors seem a bit off overall.

3. Some green push in dark images or sections.

4. Inconsistent lip sync with Optoma H77 over DVI @720p

Ira

markish · 10-14-04, 02:02 PM

DVI sync problem with Panny EDTV.... flickers back and forth between 'no image' and snow screen, even though the DVI blade in the EDTV is HDCP compliant.

Alec · 10-14-04, 02:37 PM

What about jpeg image playback. Any unfortunate limitations / anomalies or performance issues?

GreenMonkey · 10-14-04, 03:16 PM

Quote:

when i use 1080i to my tv my image "shakes" like lettering on the star wars menu's move up and down.

Sounds like the jitter problem that the DVD-910 had. I was forced to return it. A problem with Sony TVs in particular...it did it on my X1. If it is the same problem, Denonjeff said that they didn't know what was causing it.

Too bad. I really wanted to change out my Zenith 318.

Jules Dollah · 10-16-04, 08:52 AM

Dazog: Is the email send?

Dazog · 10-16-04, 08:14 PM

yes I emailed them and was told No new firmware yet and they had no idea about the jitter problem

I pointed them to this very thread.

I really don't want to have to buy a new dvd player to replace this one if they won't fix the bugs.

ahro · 10-17-04, 07:31 PM

Quote:

Originally posted by iblumberg
NTSC version

1. Insufficient color saturation as indicated by AVIA flashing bar test.

2. Colors seem a bit off overall.

3. Some green push in dark images or sections.

4. Inconsistent lip sync with Optoma H77 over DVI @720p

Ira

Definitely agree with insufficient color saturation over DVI with my Panny 500 PJ

Micah008 · 10-18-04, 03:41 PM

Quote:

Originally posted by Dazog
yes I emailed them and was told No new firmware yet and they had no idea about the jitter problem

Did they comment on any of the other issues? Macroblocking?

Dieselhum · 10-18-04, 03:43 PM

Hey Guys. Got my new 1910. Was amazed at the quality. But today I finally watched a full movie and to be honest.. I was kinda disapointed. I watched magnolia Platinum Edition on my mits WS48413. If yall have that movie.. pop it in and see if U had the problems. When tom cruise's charachter finally sees his dad. There are some ceiling lights that are jittering like crazy in the background. Also, when william H macy's charachter throws up in the bathroom, (Chapter titled Breakdowns) There is terrible macroblocking on his back. The next scene show tom cruise talkin on the phone next to a concrete wall. Macroblocking galore on the walls. I could be just losing my mind, but I thought it was pretty noticeable. This was at 480p and 1080i over DVI. Yall let me know what I should do. If you think Denon is gonna come up with a firmware update that will help then I will hold on to the unit. But if not, I will take it back and get my money back. Also, if you have the movie, let me know if you see the same problems I do. Thanx Guys.

MattKramer · 10-18-04, 04:34 PM

I just picked up a DVD-1910 to go with my Toshiba 51H84 set over the weekend.

By my, admittedly poor, eyes, the image quality looks great at 780p. However, I get the shakes at 1080i like others have mention. But my worse problem is random DVI signal loss. 4-5 times during a movie, the TV loses the video signal, and all I see is white noise static. Waiting 10-15 seconds gets the signal back, as does switching inputs away from and back to HDMI gets the signal back.

The connection is via a Monster DVI-HDMI cable.

This does not happen at all via component connections, but I bought this player specifically for the Farudja-enhanced DVI output.

Anyone else seen this problem?

erios79 · 10-18-04, 04:41 PM

I Have the Toshiba 42h83.....Denon 1910 via DVI to DVI...
I also get a 1080i jitter....
720p (No jitter) but a softer picture........Contacted Denon and they stated that it might be a compatibility issue with Toshiba and it seems that people are stating 720P looks better than 1080i on the Toshiba........

My 1080i pucture is great other than the Jitter....
No drop outs as of yet....

ZZtop · 10-18-04, 04:52 PM

I just returned my unit, the black macroblocking issue drove me nuts and brought home a 2910 (sigh). $650 bucks, I wish I could have found it cheaper. The local dealer only had 2 that had just come in so I guess I was lucky at least on that point. I am reading where one person in the 3910 thread said the sharpness, skin tones, color matching etc are on par with his HTPC. I find that very hard to believe but if its close, that great.

Dazog · 10-18-04, 08:22 PM

I never asked about the macroblocking but about the Jitter at 1080i only

I suggest you all email denon and tell them your setup and that you get jitter at 1080i as well

The more reported cases, the more they will fix these things!

Make sure you point them to this thread.

xxzen · 10-20-04, 11:17 AM

have the 1910 connected to the Benq PE8700+, so far twice during movie playback the unit has lost dvi signal and began searching for the connection........

ahro · 10-20-04, 05:58 PM

I'm getting about inch bars on the sides of 2:35:1 and 1:85 material on the 1910. When I pop the same DVD into my RP82 it fills the screen perfectly. (I use a Panny 500 projector with a 110" screen).

This problem only recently appeared (I've had the 1910 for about a month). Anyone experience this or have a suggestion?

iblumberg · 10-20-04, 06:53 PM

Quote:

Originally posted by xxzen
have the 1910 connected to the Benq PE8700+, so far twice during movie playback the unit has lost dvi signal and began searching for the connection........

This has happened twice to me as well when watching on my Optoma H77. Both times it was on a Monk season 1 disc (disc 1 and 2 of course). So far it has not happened with any of the other 20 or so discs I have watched on the 1910.

Ira

ZZtop · 10-20-04, 07:05 PM

Quote:

Originally posted by iblumberg
This has happened twice to me as well when watching on my Optoma H77. Both times it was on a Monk season 1 disc (disc 1 and 2 of course). So far it has not happened with any of the other 20 or so discs I have watched on the 1910.

Ira

Sounds like something is triggering somethign the signal hangshaking in the cable. A few other people posted about this. In 2 cases the connection socekts were not implemented or were defective in manufacture. In 4 of the instances I read about, new cabling fixed the problem. These new connections are showing growing pains.

erios79 · 10-22-04, 03:15 PM

Email I received from DENON concerning M-Blocking and 1080i Jitter.

Dear Ed,

I am aware of some of the issues. Please keep in mind macro blocking is

a function of the DVD player, display and the disc being played. The Faroudja

chipset is where the problem lies in our case. We are investigating what we can

do to work around this. Should an update come out in the future, it can be mailed

to you. You can check back with us from time to time. I don’t have any timeframe

at this point.

Best Regards,

J. McGuinness

Denon Electronics (USA), LLC

19C Chapin Road, Suite 205

Pine Brook, N.J. 07058-9385

j_mcguinness@denonnj.com

(973) 396-0810 Main x492

(877) 983-3666 Toll Free x492

(973) 396-7492 Direct

(973) 396-7459 Fax

ezekiel2517 · 10-23-04, 02:09 AM

Thanks for the update. That email didn't sound too hopeful in regards to getting the macroblocking fixed, but here's hoping they'll at least address the 1080i jitter; I can't believe they let the 1910 out the door with such an obvious error like that!

Dazog · 10-26-04, 11:48 PM

The 2910 now has a firmware update.

Maybe we should email denon and see if the 1910 does also?

Cause they better not leave us out cause our player is there Lower end model.

applejack · 10-28-04, 11:55 AM

Any response from Denon about a 1910 firmware update?

10-11-04, 06:14 PM	#1 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a4ac4393' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:30&n=a4ac4393' border='0' alt=''></a>
Dazog Senior Member Join Date: Sep 2004 Posts: 351	Post Denon 1910 Problems we Need Fixed in here I want to start this thread to get the problems we have with the 1910 in 1 thread so I can email Denon and link them to this page. Please list what device you have hooked up to the 1910 and by which connection. Here are my problems with it. 34XS955 with DVI-HDMI (Player Build date July 2004) NTSC Version when i use 1080i to my tv my image "shakes" like lettering on the star wars menu's move up and down. This ONLY happens on 1080i Macroblocking: This is a Faroudja 2301 chip problem. Denon WILL be adding the 1910 to the Firmware Download page. Current Firmware version avaliable from Denon is 1.12 To obtain it, email contactservice@denonnj.com and ask nicely for it to be sent to you. Last edited by Dazog; 01-25-05 at 11:46 AM..

10-12-04, 03:52 AM	#5 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
Dazog Senior Member Join Date: Sep 2004 Posts: 351	when were ur players made mine was July 2004 Wondering if the newer ones have some of these problems fixed? Last edited by Dazog; 10-12-04 at 04:05 AM..

10-14-04, 01:23 PM	#10 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
iblumberg Senior Member Join Date: Nov 2002 Posts: 296	NTSC version 1. Insufficient color saturation as indicated by AVIA flashing bar test. 2. Colors seem a bit off overall. 3. Some green push in dark images or sections. 4. Inconsistent lip sync with Optoma H77 over DVI @720p Ira

10-16-04, 08:14 PM	#15 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
Dazog Senior Member Join Date: Sep 2004 Posts: 351	yes I emailed them and was told No new firmware yet and they had no idea about the jitter problem I pointed them to this very thread. I really don't want to have to buy a new dvd player to replace this one if they won't fix the bugs.

10-18-04, 03:43 PM	#18 \| Link
Dieselhum Member Join Date: Oct 2003 Posts: 41	1910 Problems Hey Guys. Got my new 1910. Was amazed at the quality. But today I finally watched a full movie and to be honest.. I was kinda disapointed. I watched magnolia Platinum Edition on my mits WS48413. If yall have that movie.. pop it in and see if U had the problems. When tom cruise's charachter finally sees his dad. There are some ceiling lights that are jittering like crazy in the background. Also, when william H macy's charachter throws up in the bathroom, (Chapter titled Breakdowns) There is terrible macroblocking on his back. The next scene show tom cruise talkin on the phone next to a concrete wall. Macroblocking galore on the walls. I could be just losing my mind, but I thought it was pretty noticeable. This was at 480p and 1080i over DVI. Yall let me know what I should do. If you think Denon is gonna come up with a firmware update that will help then I will hold on to the unit. But if not, I will take it back and get my money back. Also, if you have the movie, let me know if you see the same problems I do. Thanx Guys.

10-11-04, 06:55 PM	#2 \| Link
elbobo19 Member Join Date: Oct 2004 Posts: 46	I had the 1910 and took it back due to bad macroblocking with my Toshiba 32HFX73 hooked up via a DVI dual link.

10-11-04, 10:57 PM	#3 \| Link
ezekiel2517 Member Join Date: Aug 2004 Posts: 16	Sanyo HT32744 with DVI-HDMI: - Jitter @ 1080i. - Slight artifacting surrounding subtitles during scenes with fast movement (can someone check their 1910 to confirm this? I didn't notice this on my DVB318, so I don't think its a fadjoura specific problem but I could be wrong).

10-11-04, 11:20 PM	#4 \| Link
Paul Bigelow AVS Special Member Join Date: Feb 2003 Posts: 7,323	Panasonic TC-22LH1 DVI->HDMI Jitter @ 1080i Macroblocking

10-12-04, 04:31 AM	#6 \| Link
svh9633 Member Join Date: Jan 2004 Location: Sweden/Gothenburg Posts: 57	1910 connected to Sanyo Z2 projector via DVI 720p. Grey border around the picture ca 2 inches. Picture not in the middle. Picture was also out of focus. /Sam

10-12-04, 06:55 AM	#7 \| Link
Jules Dollah Senior Member Join Date: Oct 2003 Location: Europe Posts: 253	1910 connected to BenQ 8700+ DVI -> DVI. Underscan/grey border. Picture out of focus. Shadows to the right of subtitles. My Momitsu clone (Yamakawa 375) produces perfect (and I mean PERFECT) sharp subtitles, so it should be possible. Another thing. The setup menu is out of focus and there seem to be some green artifacts in the letters. Maybe we should post wether we got a PAL or NTSC version of the player as is seems that there are difference between them. The "black enhancement" setting is for instance not present on the PAL. It seems like it's permanently "on". My 1910 is the PAL version. Good thread.

10-12-04, 11:44 AM	#8 \| Link
Dazog Senior Member Join Date: Sep 2004 Posts: 351	yea i forgot about ntsc or pal added it to my first post

10-14-04, 12:33 PM	#9 \| Link
Jules Dollah Senior Member Join Date: Oct 2003 Location: Europe Posts: 253	C'mon 1910 owners! Let's give Denon some feedback.

10-14-04, 02:02 PM	#11 \| Link
markish Member Join Date: Feb 2004 Location: Los Angeles, CA Posts: 86	DVI sync problem with Panny EDTV.... flickers back and forth between 'no image' and snow screen, even though the DVI blade in the EDTV is HDCP compliant.

10-14-04, 02:37 PM	#12 \| Link
Alec Advanced Member Join Date: Aug 2001 Location: New York City, USA Posts: 545	What about jpeg image playback. Any unfortunate limitations / anomalies or performance issues?

10-16-04, 08:52 AM	#14 \| Link
Jules Dollah Senior Member Join Date: Oct 2003 Location: Europe Posts: 253	Dazog: Is the email send?

10-18-04, 04:34 PM	#19 \| Link
MattKramer New Member Join Date: Oct 2004 Posts: 2	I just picked up a DVD-1910 to go with my Toshiba 51H84 set over the weekend. By my, admittedly poor, eyes, the image quality looks great at 780p. However, I get the shakes at 1080i like others have mention. But my worse problem is random DVI signal loss. 4-5 times during a movie, the TV loses the video signal, and all I see is white noise static. Waiting 10-15 seconds gets the signal back, as does switching inputs away from and back to HDMI gets the signal back. The connection is via a Monster DVI-HDMI cable. This does not happen at all via component connections, but I bought this player specifically for the Farudja-enhanced DVI output. Anyone else seen this problem?

10-18-04, 04:41 PM	#20 \| Link
erios79 Member Join Date: Jun 2004 Posts: 72	I Have the Toshiba 42h83.....Denon 1910 via DVI to DVI... I also get a 1080i jitter.... 720p (No jitter) but a softer picture........Contacted Denon and they stated that it might be a compatibility issue with Toshiba and it seems that people are stating 720P looks better than 1080i on the Toshiba........ My 1080i pucture is great other than the Jitter.... No drop outs as of yet....

10-18-04, 04:52 PM	#21 \| Link
ZZtop AVS Special Member Join Date: Nov 2002 Location: Atlanta Posts: 1,564	I just returned my unit, the black macroblocking issue drove me nuts and brought home a 2910 (sigh). $650 bucks, I wish I could have found it cheaper. The local dealer only had 2 that had just come in so I guess I was lucky at least on that point. I am reading where one person in the 3910 thread said the sharpness, skin tones, color matching etc are on par with his HTPC. I find that very hard to believe but if its close, that great. Last edited by ZZtop; 10-18-04 at 09:05 PM..

10-18-04, 08:22 PM	#22 \| Link
Dazog Senior Member Join Date: Sep 2004 Posts: 351	I never asked about the macroblocking but about the Jitter at 1080i only I suggest you all email denon and tell them your setup and that you get jitter at 1080i as well The more reported cases, the more they will fix these things! Make sure you point them to this thread.

10-20-04, 11:17 AM	#23 \| Link
xxzen Member Join Date: Oct 2004 Posts: 19	have the 1910 connected to the Benq PE8700+, so far twice during movie playback the unit has lost dvi signal and began searching for the connection........

10-20-04, 05:58 PM	#24 \| Link
ahro AVS Special Member Join Date: Feb 2001 Location: New york, NY Posts: 1,136 Classified Rating: 100% (4)	I'm getting about inch bars on the sides of 2:35:1 and 1:85 material on the 1910. When I pop the same DVD into my RP82 it fills the screen perfectly. (I use a Panny 500 projector with a 110" screen). This problem only recently appeared (I've had the 1910 for about a month). Anyone experience this or have a suggestion?

10-22-04, 03:15 PM	#27 \| Link
erios79 Member Join Date: Jun 2004 Posts: 72	Email I received from DENON concerning M-Blocking and 1080i Jitter. Dear Ed, I am aware of some of the issues. Please keep in mind macro blocking is a function of the DVD player, display and the disc being played. The Faroudja chipset is where the problem lies in our case. We are investigating what we can do to work around this. Should an update come out in the future, it can be mailed to you. You can check back with us from time to time. I don’t have any timeframe at this point. Best Regards, J. McGuinness Denon Electronics (USA), LLC 19C Chapin Road, Suite 205 Pine Brook, N.J. 07058-9385 j_mcguinness@denonnj.com (973) 396-0810 Main x492 (877) 983-3666 Toll Free x492 (973) 396-7492 Direct (973) 396-7459 Fax

10-23-04, 02:09 AM	#28 \| Link
ezekiel2517 Member Join Date: Aug 2004 Posts: 16	Thanks for the update. That email didn't sound too hopeful in regards to getting the macroblocking fixed, but here's hoping they'll at least address the 1080i jitter; I can't believe they let the 1910 out the door with such an obvious error like that!

10-26-04, 11:48 PM	#29 \| Link
Dazog Senior Member Join Date: Sep 2004 Posts: 351	The 2910 now has a firmware update. Maybe we should email denon and see if the 1910 does also? Cause they better not leave us out cause our player is there Lower end model.

10-28-04, 11:55 AM	#30 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
applejack Member Join Date: Jan 2004 Posts: 18	Any response from Denon about a 1910 firmware update?