Universal MX-3000 software

Steve Bruzonsky · 08-16-06, 04:24 AM

Just got a new laptop as the old one died and can't get software off it (data was backed up). Now I find that Universal Remote Control no longer has the software for MX-3000 available for download from its website.

Can someone with the software PM me and I'll give you my e-mail and send it to me?

Thanks.

CoMotion · 09-04-06, 05:58 PM

Hope someone can help, bought mine off ebay late '04 and regretting not backing up the software download

Thanks!

Steve Bruzonsky · 01-09-07, 06:21 PM

The above link doesn't work.

budeone · 01-09-07, 06:30 PM

I just tried it and it works fine.

budeone · 01-09-07, 06:30 PM

make sure you hit the free on the bottom of the page

Steve Bruzonsky · 01-09-07, 06:31 PM

Woops. My Bad.

Steve Bruzonsky · 01-09-07, 07:01 PM

Is this the same install file that Universal will give you upon proof of ownership of a MX-3000 with a valid serial #. Or is this a later more current file available only to authorized dealers/custom installers? (I finally obtained the former, but not the latter.)

budeone · 01-09-07, 07:29 PM

It is the install file that Universal will give you upon proof of ownership of a MX-3000 with a valid serial #.

It looked like from your post you didnt have either. I just bought mine today and I recalled seeing this post a while back.

erikuva · 01-09-07, 08:04 PM

After I clicked the "free" at the bottom of the first link, what is the link to click on the next page, that is actually free for the download? thanks in advance!

erikuva · 01-09-07, 08:27 PM

Nevermind, I'm an idiot....figured it out

jeje · 01-10-07, 10:41 PM

Thanks for the link.... unfortunately this is an old version...

I own a mx3000 and a mx950... regularly purchased at an authorized dealer... major A/V retailer... with stores all over the country...

URC will not update the software for its customers... and forces them to go through their dealers for updates.... BUT... dealers will not give me the software or update my software not to breach their agreement with URC.

Conclusion: if you are a customer who wants to program its URC remotes, you are basically F....D.

This is the worst ever customer policy I have ever seen... the type that will drive company out of business for pure disregard of elementary customer service rules.

Who decently is going to drop $1000 to get a remote that they can not program? Worse, who will have to pay for programming services each time they want to add/remove a component in their system?

this is just insane...

I would be very cautious before advocating anyone to buy URC product... under these circumstances.

If you have a different experience with URC, I would love to hear from you.

Thanks

ejfree · 01-11-07, 11:37 PM

you have to do A LOT of research. I bought my MX-300 from ebay at first. After seeing the issues with non-authorized, I returned it un-opened.

I bought the next from an authorized "big-box" store. They would not give me the software even though they could. So I returned it un-opened.

Then I called around and FINALLY found a store that would sell me the remote and provide the correct software. So now I am a very very happy MX-3000 owner.

budeone · 01-12-07, 08:08 AM

Can you post the new version for us please.

Boss252 · 01-19-07, 12:56 PM

I second that.I would like the new version also

theirishgonzo · 01-21-07, 09:33 PM

i used the update function in the software and it said it is the most revent

mine is 1.20.154

KorCar1 · 01-28-07, 11:10 PM

Quote:

Originally Posted by ejfree

you have to do A LOT of research. I bought my MX-300 from ebay at first. After seeing the issues with non-authorized, I returned it un-opened.

I bought the next from an authorized "big-box" store. They would not give me the software even though they could. So I returned it un-opened.

Then I called around and FINALLY found a store that would sell me the remote and provide the correct software. So now I am a very very happy MX-3000 owner.

Can you share the name of the store you bought it from? If not, can you PM me with it?

Boss252 · 09-11-07, 10:17 AM

Pm me and I'll send you a link to download it.

wbigford · 11-30-07, 05:48 PM

I agree with gege. I bought one from Tweeters and they never told me I had to pay them a service charge to come and program my remote each time I add a component, until after they had finished the entire install. The guy wouldn't even tell me what the software was called. He said only dealers were allowed to have it.

They also did a totally bad job on the install. Rookie mistakes like installing the first satellite speaker without checking to see if the other one will fit in the same spot. Now they are not evenly spaced.

I would not recommend these guys to my worst enemy. I thought they would be better than that.

What good is it to have a programmable remote if you can't get the software to program it. If Complete Control wants to stay in control of their future, they better learn to give their buyers control of their remote.

MikeSRC · 11-30-07, 06:02 PM

The software for any of their remotes is available here. No, it's not the updateable software, but they are updating it once a year or so and did so a few months ago. Other than missing the "Live Update" feature, it's exactly the same as the updateable software. While I don't agree with the decision to limit distribution of the updateable software, it's not as big an issue as you might think. Most new components use the same codes as the previous year's model, especially discretes, so the worst case most of the time is that you have to learn a few of the commands.

outlawmike · 01-13-09, 01:38 AM

i downloaded and got software running but it will not recognize the mx 3000 when i plug into pc im using vista. anyone run into this

Boss252 · 01-13-09, 08:51 AM

Have never tried in on Vista. I will install it on a Vista pc and report back

raggarichie · 04-28-09, 03:44 AM

I had it running on Vista ultimate, i just reformat my machine with windows 7, I'll look up the instructions and forward it to you

raggarichie · 04-28-09, 03:50 AM

This is the instructions that i used to install mine

http://adirob.blogspot.com/2007/06/g...n-windows.html

08-16-06, 04:24 AM	#1 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a4ac4393' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:30&n=a4ac4393' border='0' alt=''></a>
Steve Bruzonsky HomeTheaterThetaman Join Date: Jan 1999 Location: Gilbert, Arizona Posts: 15,294	Universal MX-3000 software Just got a new laptop as the old one died and can't get software off it (data was backed up). Now I find that Universal Remote Control no longer has the software for MX-3000 available for download from its website. Can someone with the software PM me and I'll give you my e-mail and send it to me? Thanks. __________________ Steve Ex AVS Special Guests & Tweaks Moderator My Dedicated Home Theater: http://www.avsforum.com/avs-vb/showt...5#post16725555

09-04-06, 05:58 PM	#2 \| Link
CoMotion New Member Join Date: Apr 2003 Posts: 7	I lost mine as well Hope someone can help, bought mine off ebay late '04 and regretting not backing up the software download Thanks!

01-09-07, 06:21 PM	#3 \| Link
Steve Bruzonsky HomeTheaterThetaman Join Date: Jan 1999 Location: Gilbert, Arizona Posts: 15,294	The above link doesn't work. __________________ Steve Ex AVS Special Guests & Tweaks Moderator My Dedicated Home Theater: http://www.avsforum.com/avs-vb/showt...5#post16725555

01-09-07, 06:30 PM	#5 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
budeone Advanced Member Join Date: Jan 2002 Location: west of chicago IL Posts: 584 Classified Rating: 100% (2)	make sure you hit the free on the bottom of the page

01-09-07, 06:31 PM	#6 \| Link
Steve Bruzonsky HomeTheaterThetaman Join Date: Jan 1999 Location: Gilbert, Arizona Posts: 15,294	Woops. My Bad. __________________ Steve Ex AVS Special Guests & Tweaks Moderator My Dedicated Home Theater: http://www.avsforum.com/avs-vb/showt...5#post16725555

01-09-07, 06:30 PM	#4 \| Link
budeone Advanced Member Join Date: Jan 2002 Location: west of chicago IL Posts: 584 Classified Rating: 100% (2)	I just tried it and it works fine.

01-09-07, 07:01 PM	#7 \| Link
Steve Bruzonsky HomeTheaterThetaman Join Date: Jan 1999 Location: Gilbert, Arizona Posts: 15,294	Is this the same install file that Universal will give you upon proof of ownership of a MX-3000 with a valid serial #. Or is this a later more current file available only to authorized dealers/custom installers? (I finally obtained the former, but not the latter.) __________________ Steve Ex AVS Special Guests & Tweaks Moderator My Dedicated Home Theater: http://www.avsforum.com/avs-vb/showt...5#post16725555

01-09-07, 07:29 PM	#8 \| Link
budeone Advanced Member Join Date: Jan 2002 Location: west of chicago IL Posts: 584 Classified Rating: 100% (2)	It is the install file that Universal will give you upon proof of ownership of a MX-3000 with a valid serial #. It looked like from your post you didnt have either. I just bought mine today and I recalled seeing this post a while back.

01-09-07, 08:04 PM	#9 \| Link
erikuva Member Join Date: Mar 2004 Location: Lancaster, PA Posts: 36	After I clicked the "free" at the bottom of the first link, what is the link to click on the next page, that is actually free for the download? thanks in advance!

01-09-07, 08:27 PM	#10 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
erikuva Member Join Date: Mar 2004 Location: Lancaster, PA Posts: 36	Nevermind, I'm an idiot....figured it out

01-10-07, 10:41 PM	#11 \| Link
jeje New Member Join Date: Jan 2007 Posts: 3	Great remotes... Awful Service Thanks for the link.... unfortunately this is an old version... I own a mx3000 and a mx950... regularly purchased at an authorized dealer... major A/V retailer... with stores all over the country... URC will not update the software for its customers... and forces them to go through their dealers for updates.... BUT... dealers will not give me the software or update my software not to breach their agreement with URC. Conclusion: if you are a customer who wants to program its URC remotes, you are basically F....D. This is the worst ever customer policy I have ever seen... the type that will drive company out of business for pure disregard of elementary customer service rules. Who decently is going to drop $1000 to get a remote that they can not program? Worse, who will have to pay for programming services each time they want to add/remove a component in their system? this is just insane... I would be very cautious before advocating anyone to buy URC product... under these circumstances. If you have a different experience with URC, I would love to hear from you. Thanks

01-11-07, 11:37 PM	#12 \| Link
ejfree Member Join Date: Sep 2006 Posts: 36	you have to do A LOT of research. I bought my MX-300 from ebay at first. After seeing the issues with non-authorized, I returned it un-opened. I bought the next from an authorized "big-box" store. They would not give me the software even though they could. So I returned it un-opened. Then I called around and FINALLY found a store that would sell me the remote and provide the correct software. So now I am a very very happy MX-3000 owner.

01-12-07, 08:08 AM	#13 \| Link
budeone Advanced Member Join Date: Jan 2002 Location: west of chicago IL Posts: 584 Classified Rating: 100% (2)	Can you post the new version for us please.

01-19-07, 12:56 PM	#14 \| Link
Boss252 Member Join Date: Aug 2006 Posts: 29	I second that.I would like the new version also

01-21-07, 09:33 PM	#15 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
theirishgonzo Senior Member Join Date: Apr 2002 Location: third star to the right and strait on till morning Posts: 333	i used the update function in the software and it said it is the most revent mine is 1.20.154 __________________ if you are lucky enough to be irish you are lucky enough

09-11-07, 10:17 AM	#17 \| Link
Boss252 Member Join Date: Aug 2006 Posts: 29	Pm me and I'll send you a link to download it.

11-30-07, 05:48 PM	#18 \| Link
wbigford New Member Join Date: Nov 2007 Posts: 1	Great remotes... Awful Service I agree with gege. I bought one from Tweeters and they never told me I had to pay them a service charge to come and program my remote each time I add a component, until after they had finished the entire install. The guy wouldn't even tell me what the software was called. He said only dealers were allowed to have it. They also did a totally bad job on the install. Rookie mistakes like installing the first satellite speaker without checking to see if the other one will fit in the same spot. Now they are not evenly spaced. I would not recommend these guys to my worst enemy. I thought they would be better than that. What good is it to have a programmable remote if you can't get the software to program it. If Complete Control wants to stay in control of their future, they better learn to give their buyers control of their remote.

11-30-07, 06:02 PM	#19 \| Link
MikeSRC AVS Special Member Join Date: Dec 1999 Location: San Clemente, CA Posts: 5,885	The software for any of their remotes is available here. No, it's not the updateable software, but they are updating it once a year or so and did so a few months ago. Other than missing the "Live Update" feature, it's exactly the same as the updateable software. While I don't agree with the decision to limit distribution of the updateable software, it's not as big an issue as you might think. Most new components use the same codes as the previous year's model, especially discretes, so the worst case most of the time is that you have to learn a few of the commands. __________________ Enjoy! Mike Surf Remote Control Contributing reviewer and calibrator, ProjectorReviews.com

01-13-09, 01:38 AM	#20 \| Link
outlawmike live free or die Join Date: Apr 2007 Posts: 39	i downloaded and got software running but it will not recognize the mx 3000 when i plug into pc im using vista. anyone run into this __________________ Thanks mike

01-13-09, 08:51 AM	#21 \| Link
Boss252 Member Join Date: Aug 2006 Posts: 29	Have never tried in on Vista. I will install it on a Vista pc and report back

04-28-09, 03:44 AM	#22 \| Link
raggarichie Member Join Date: Apr 2007 Posts: 40	I had it running on Vista ultimate, i just reformat my machine with windows 7, I'll look up the instructions and forward it to you

04-28-09, 03:50 AM	#23 \| Link
raggarichie Member Join Date: Apr 2007 Posts: 40	This is the instructions that i used to install mine http://adirob.blogspot.com/2007/06/g...n-windows.html