8300 HD Partial Show Reording

Chimpware · 10-20-06, 11:30 PM

I am having a problem on both my 8300 HDs. They appear to recrd an entire show, at least they show recording in the guide, and the DVR menu for the entire show length. Then when the show ends it ends up only being a partial recroding, such as 37 minutes for an hour show, even though it appeared to be recording for the entire hour.

Any help would be appreciated.

HDTVFanAtic · 10-21-06, 12:27 AM

You ran out of Hard Drive space and don't have it set up to autodelete the oldest shows when needed.

BPlayer · 10-21-06, 08:48 AM

The problem could also be from low signal strength. Choppy picture or sound on the recording close to the point where the recording stopped would be an indication of the transmission problem.

Chimpware · 10-21-06, 08:55 AM

Definitely not caused by not having auto-erase set, shows that are recording simultaneously complete without problem, and I checked the setting and auto-erase is set.

Could be signal strength, what strength should I be seein gin the diagnostics for SARA?

Ron-on-Mrng-Vsta · 10-21-06, 10:35 AM

Quote:

Originally Posted by Chimpware

Could be signal strength, what strength should I be seein gin the diagnostics for SARA?

Check the "SA 8300 HD Tips & Tricks -- SARA" thread, first post. Scroll down to "Diagnostic Display Data".

Or, just search the thread for "dbmv".

Jorge M · 10-21-06, 04:25 PM

Sometimes this happens to me as well, but more often it splits up a recording into 3 chunks. It always happens with "The Colbert Report": it'll be split into three pieces, each starting where the previous one left off. Funny thing is that one night I noticed the problem around 12:30 so I set the DVR to record the 1:30a repeat, and it split it into 3 chunks as well! I haven't called Comcast yet because this software is so buggy I wouldn't even know where to start with the complaints.

If you look further down the "Recorded Programs" list, do you see the missing 23 minutes in a separate chunk?

Chimpware · 10-21-06, 06:15 PM

Nope, not recording in chiunks, just missing last part of recording.

krypttic · 10-24-06, 02:12 AM

This just started happening to me too. I got 9 minutes of a 30 minute show and 55 minutes of a 3 hour show. What's going on???

Is this related somehow to the eSATA drive I just hooked up?

Chimpware · 10-25-06, 07:17 AM

I do not have an external drive attached, so not in my case. I have a Cablevision tech. stopping by today to look at the problem, but it cannot be replicated so I am hoping it is some sort of signal issue, although I checked strength and both boxes are in range.

imblaze94 · 03-25-07, 03:32 PM

Quote:

Originally Posted by Chimpware

I do not have an external drive attached, so not in my case. I have a Cablevision tech. stopping by today to look at the problem, but it cannot be replicated so I am hoping it is some sort of signal issue, although I checked strength and both boxes are in range.

Did you ever figure out what is was? I am experiencing the same thing.

krypttic · 03-26-07, 03:33 AM

Ever since I got rid of the external eSATA drive, the problem has not recurred.

dannyv@cybernex. · 04-01-07, 10:30 AM

This has happened to me a few times. I recorded prison break and it only recorded 35 minutes of the show. Then the very next show "24" it recorded only 40 minutes of the show. One weired thing was the status bar was red on the left side and green on the right side. When the show completed the status bar was green on the left side and red on the right. Both shows played perfectly until the cut off so I know its not a signal problem and I know I didn't run out of hard drive space because it did fully record a show later that evening. I'm wondering if my external drive momently lost connection with the box. I only had 2 programs on the drive when this happened. I now have 17 programs on the drive and the problem has not re-occured.

dannyv@cybernex. · 04-04-07, 08:59 AM

I did a little more investingating.

As we all know the 8300hd stb allows you to record 2 programs while watching 1 pre-recorded program (all ready on the hard drive). With that in mind I started a timed recording and let it record for about 10 minutes. I then started channel surfing and at around the time I started channel surfing the timed recording stoped and I was left with a partial recording. I then started another timed recording on the same channel and just let it finish and it was perfect. I tried this a few times and I found that on certian channels like fox and nbc the recordings would stop prematurly and on other channels like CBS and ABC they would be fine. If you start 2 recordings and start channel surfing this would almost always happen which is to be expected because you can record 2 programs while watching 1 pre-recorded program as mentioned earler. This seems to me to be a software issue with the box. The software should be programmed to warn you that you are recording 2 programs and can not channel surf. Also this should never happen when only one recording is taking place and also needs to be addressed in the box programming.

I would like to suggest to anyone having this problem to confirm my findings using the above process.

10-20-06, 11:30 PM	#1 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a4ac4393' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:30&n=a4ac4393' border='0' alt=''></a>
Chimpware Member Join Date: Dec 2001 Posts: 106	8300 HD Partial Show Reording I am having a problem on both my 8300 HDs. They appear to recrd an entire show, at least they show recording in the guide, and the DVR menu for the entire show length. Then when the show ends it ends up only being a partial recroding, such as 37 minutes for an hour show, even though it appeared to be recording for the entire hour. Any help would be appreciated.

04-01-07, 10:30 AM	#12 \| Link
dannyv@cybernex. Senior Member Join Date: Feb 2007 Location: Northern New Jersey Posts: 203	Happening to me to. This has happened to me a few times. I recorded prison break and it only recorded 35 minutes of the show. Then the very next show "24" it recorded only 40 minutes of the show. One weired thing was the status bar was red on the left side and green on the right side. When the show completed the status bar was green on the left side and red on the right. Both shows played perfectly until the cut off so I know its not a signal problem and I know I didn't run out of hard drive space because it did fully record a show later that evening. I'm wondering if my external drive momently lost connection with the box. I only had 2 programs on the drive when this happened. I now have 17 programs on the drive and the problem has not re-occured. __________________ 8300HD sara 1.89.17.1 WD5000AAKS 500GB 7200 RPM 16MB SATA 3.0Gb/s APRICORN EZ-BUS-DTS-EKIT Enclosure

04-04-07, 08:59 AM	#13 \| Link
dannyv@cybernex. Senior Member Join Date: Feb 2007 Location: Northern New Jersey Posts: 203	Recording stops prematurly resulting in a partial recording I did a little more investingating. As we all know the 8300hd stb allows you to record 2 programs while watching 1 pre-recorded program (all ready on the hard drive). With that in mind I started a timed recording and let it record for about 10 minutes. I then started channel surfing and at around the time I started channel surfing the timed recording stoped and I was left with a partial recording. I then started another timed recording on the same channel and just let it finish and it was perfect. I tried this a few times and I found that on certian channels like fox and nbc the recordings would stop prematurly and on other channels like CBS and ABC they would be fine. If you start 2 recordings and start channel surfing this would almost always happen which is to be expected because you can record 2 programs while watching 1 pre-recorded program as mentioned earler. This seems to me to be a software issue with the box. The software should be programmed to warn you that you are recording 2 programs and can not channel surf. Also this should never happen when only one recording is taking place and also needs to be addressed in the box programming. I would like to suggest to anyone having this problem to confirm my findings using the above process. __________________ 8300HD sara 1.89.17.1 WD5000AAKS 500GB 7200 RPM 16MB SATA 3.0Gb/s APRICORN EZ-BUS-DTS-EKIT Enclosure

10-21-06, 12:27 AM	#2 \| Link
HDTVFanAtic AVS Special Member Join Date: Mar 2004 Location: 3rd Rock from the Sun Posts: 8,143	You ran out of Hard Drive space and don't have it set up to autodelete the oldest shows when needed.

10-21-06, 08:48 AM	#3 \| Link
BPlayer Member Join Date: Nov 2003 Location: Thornhill, ON Posts: 116	The problem could also be from low signal strength. Choppy picture or sound on the recording close to the point where the recording stopped would be an indication of the transmission problem.

10-21-06, 08:55 AM	#4 \| Link
Chimpware Member Join Date: Dec 2001 Posts: 106	Definitely not caused by not having auto-erase set, shows that are recording simultaneously complete without problem, and I checked the setting and auto-erase is set. Could be signal strength, what strength should I be seein gin the diagnostics for SARA?

10-21-06, 04:25 PM	#6 \| Link
Jorge M New Member Join Date: Jul 2003 Posts: 5	Sometimes this happens to me as well, but more often it splits up a recording into 3 chunks. It always happens with "The Colbert Report": it'll be split into three pieces, each starting where the previous one left off. Funny thing is that one night I noticed the problem around 12:30 so I set the DVR to record the 1:30a repeat, and it split it into 3 chunks as well! I haven't called Comcast yet because this software is so buggy I wouldn't even know where to start with the complaints. If you look further down the "Recorded Programs" list, do you see the missing 23 minutes in a separate chunk?

10-21-06, 06:15 PM	#7 \| Link
Chimpware Member Join Date: Dec 2001 Posts: 106	Nope, not recording in chiunks, just missing last part of recording.

10-24-06, 02:12 AM	#8 \| Link
krypttic Member Join Date: Mar 2004 Posts: 19	This just started happening to me too. I got 9 minutes of a 30 minute show and 55 minutes of a 3 hour show. What's going on??? Is this related somehow to the eSATA drive I just hooked up?

10-25-06, 07:17 AM	#9 \| Link
Chimpware Member Join Date: Dec 2001 Posts: 106	I do not have an external drive attached, so not in my case. I have a Cablevision tech. stopping by today to look at the problem, but it cannot be replicated so I am hoping it is some sort of signal issue, although I checked strength and both boxes are in range.

03-26-07, 03:33 AM	#11 \| Link
krypttic Member Join Date: Mar 2004 Posts: 19	Ever since I got rid of the external eSATA drive, the problem has not recurred.