PS3 BD Movie Froze

Suhnder · 01-29-07, 12:10 AM

Having small freezing issues here too. Once during Underworld Evolution, 3 times during Monster House. Never had any freezing before the 1.5 update.

brian1212 · 01-29-07, 12:28 AM

Is there any pattern amoung those with the problem?

I have experienced only once, but I have:

60GB PS3
HDMI For Video
PS3 Connector For Audio
Wireless Connectivity
BD Remote

ndskyz · 01-29-07, 12:45 AM

I still havent had a single problem with my PS3 BD movies or games..and I play the crap out of this thing. Im about at 80% complete with Resistance (the second time through) Play online a lil bit, and the wife and I watched Click, and Xmen this past weekend with no problems
I have
60 Gig
HDMI for video and Audio running through an Onkyo 804

Oh BTW about the PS fourms..my goodness what a bunch of crying babies and fan boys. over there. Not a real good source for info..IMHO

Scotty L · 01-29-07, 01:01 AM

no BD issues w/ v1.5 update here either

UMD_Terp · 01-29-07, 09:20 AM

Watched Click and it froze once about 35 minutes in... resumed play after a few seconds.
Watched Kung Fu Hustle and it did not freeze up at all...

I'll try a few more discs to see what happens. All of this is on the 1.5FW.

Tripjammer · 01-29-07, 10:09 AM

What is your set up when playing BD or DVDs?

Wired connection?
Wireless connection?
If Wireless what secruity settings if any?
SSID broadcast turned off?
Autologon to PS Network turn on?
20GB PS3?
60GB PS3?
Movie Name?
Firmware 1.5?
Sony BD Remote?
HDMI connection?
Component connection?
Optical Digital Audio connection?

Here are my settings:
PSN Name - Aiphanes
Wiress Connection 802.11g
SSID broadcast turned off
Autologon to PS Network turn on - Yes
60 GB PS3
Firmware 1.5
Sony Bd remote - Yes
HDMI Connection - Yes
Optical digital Audio out - yes

UMD_Terp · 01-29-07, 10:10 AM

Wireless Internet
SSID off on netgear WGT624v3 router
no auto login to console
auto login on PSN
60GB PS3
FW1.5
HDMI to 720p/1080i display
Optical Audio

Tripjammer · 01-29-07, 10:16 AM

I am going to try some bluray and DVD tonight to see if there is a freeze. I have tried everything else with no issues after firmware 1.5 update.

I did see one freeze when i bought the Decent back in december. This was the first Bd that i played besides taladega nights. It frooze for like 10 secs. Ever since then i have not seen any kind of freeze up on any dvd or bd.

By the way i use the Bd remote to control the PS3 except for playing games. I use it in the XMB too.

aldamon · 01-29-07, 10:26 AM

Quote:

Originally Posted by brian1212

Is there any pattern amoung those with the problem?

I don't think so. I use component and optical.

PoliPino · 01-29-07, 10:30 AM

I also experienced the freezing issue last night, while watching Memento. Playback would freeze right in the middle of a scene for 10-20 seconds, and then resume normally. During the freeze, the PS would be totally unresponsive, although it almost seemed that pressing start on the SixAxis would make it work again, but it was probably coincidence that it would start playing again a little after I pressed the button. It was a Netflix disc, so I just assumed it was the disc. But seeing the number of posts on the playstation boards and here, I'm thinking it may be something more

Here are my settings:

1.50 firmware on PS3
Using single Sixaxis controller to control playback - No BD Remote
Autologin On
Wireless network connection - 802.11b
HDMI Video
A/V Audio

oldbucsfan · 01-29-07, 10:35 AM

same thing here, I watched a BD movie right after upgrading to 1.5 and it froze every 30 min for 10-20 seconds. If I rewound the movie, it would play it again fine. These are brand new BDs with no scratches. This did not happen before I upgraded to 1.5.

Tripjammer · 01-29-07, 10:35 AM

Quote:

Originally Posted by PoliPino

I also experienced the freezing issue last night, while watching Memento. Playback would freeze right in the middle of a scene for 10-20 seconds, and then resume normally. During the freeze, the PS would be totally unresponsive, although it almost seemed that pressing start on the SixAxis would make it work again, but it was probably coincidence that it would start playing again a little after I pressed the button. It was a Netflix disc, so I just assumed it was the disc. But seeing the number of posts on the playstation boards and here, I'm thinking it may be something more

Here are my settings:

1.50 firmware on PS3
Using single Sixaxis controller to control playback - No BD Remote
Autologin On
Wireless network connection - 802.11b
HDMI Video
A/V Audio

802.11b? That is slow...You need to upgrade your router...

ShapS · 01-29-07, 11:20 AM

I've froze twice since 1.5 update.

I dont know that its the update that caused it, but both were when trying to play DVD/BD

fingersdlp · 01-29-07, 12:10 PM

It may be a wild goose chase but I am going to disable the network from the system menu before playing any more movies. The 1.5 update had some wireless / network updates in it and I wonder if it is related. There are some reports that disabling the network may help/fix this issue but there is not enough evidence yet. It is something to try at least until it is shown not to help.

BLK 04 · 01-29-07, 09:17 PM

Mine froze tonight after 1.5 , (Benchwarmers 4 times) I had zero issues with previous update.

Rusty James · 01-29-07, 09:37 PM

My PS3 just froze for the first time ever while watching Chicago. Froze in three different spots during the movie. Hadn't tried watching a movie since I updated to 1.5 last week. This can't just be a big coincidence.

gand41f · 01-29-07, 10:37 PM

This is interesting. I also had my first freezes (basically a hard pause for 10-20 seconds like everybody is reporting) watching T2 over the weekend. This is after upgrading to 1.5. I think it happened four times. Each time after it restarted, I rewound the movie to try it again at the place it froze, and it played just fine.

The other two movies (The Great Raid and The Hitchhiker's Guide to the Galaxy) played fine though. All three are from Netflix.

weird
gandalf

ninja_blade · 01-29-07, 10:45 PM

I had Monster House freeze on me twice after the 1.5 update, however it was a rental disc with scratches and I hadn't tried that particular disc before the udpate. I assumed it was due to the scratches, but others have mentioned this has happened on brand new discs. No freezes on other BDs new or rentals prior to the firmware update. I'll try some of my other discs that have not frozen up previously on an earlier firmware version. If it's firmware related, I hope Sony addresses it soon.

brian1212 · 01-29-07, 11:16 PM

There is some speculation on the sony ps3 forum

http://boardsus.playstation.com/play...ending&page=10

that disabling the internet connection causes the problem to disappear.

So anyone experiencing the problem might want to try this and see if they have any luck. With an intermittent problem is always difficult to know for sure!

(Hope you all are contacting Sony about this!)

Jantzen · 01-30-07, 07:56 AM

I have the same problem too after the 1.5 update.

Brand new disc froze 3 time in about an hour. Unit just seems to pause for 10-30 seconds then resumes. Had zero issues before update.

I have 60 GB - disc was Jay & Silent Bob - using Bluetooth remote (Sixaxis were offf).

Anyone know if Sony is aware of the problem? (seems widespread so hopefully).

PoliPino · 01-30-07, 08:18 AM

Quote:

Originally Posted by Tripjammer

802.11b? That is slow...You need to upgrade your router...

Yeah I know I should, but it works for my purposes. I don't feel the urge yet to spend any more money on a new router. I know, they're only like $40 - I'm a tightwad, I admit it

Yamadr6 · 01-30-07, 10:52 AM

OK. This weekend I tried watching all the movies that I watched previously with the 1.32 version. Now after upgrading to 1.5 they all freeze. What did Sony do? I hope they fix it quick. I bought this thing mostly for the BD player. If they don’t fix it quick it is going back.

Has anyone contact Sony?
What do they have to say about this?
We should all call customer care and complain. Hopefully this way they get moving on a fix for this.

Yamadr6 · 01-30-07, 12:51 PM

According to the PS3 tech (1800-345-7669). They have never heard of such complaint. They told me that if I have problems to make sure to post it on the PS3 forum located on the PS3 website. According to him, there is another department that monitors this forum and forwards the complaints to the software programmers and technical support.

aldamon · 01-30-07, 12:58 PM

DaGamePimp already linked to this:

http://boardsus.playstation.com/play...cending&page=1

Tell the PS3 tech support about that discussion.

smitty2600 · 01-30-07, 03:24 PM

Quote:

Originally Posted by Yamadr6

According to the PS3 tech (1800-345-7669). They have never heard of such complaint. They told me that if I have problems to make sure to post it on the PS3 forum located on the PS3 website. According to him, there is another department that monitors this forum and forwards the complaints to the software programmers and technical support.

I got the same response after I called in today. He said that this was the first time they heard there was a problem with 1.5. So he's treating it like an isolated problem. He suggests that everyone that has experienced lockups to call in. If not, the next patch will be released in 2 months.

He made me do a soft reset on the PS3, hopefully this will fix the problem.

brian1212 · 01-30-07, 07:37 PM

Quote:

Originally Posted by smitty2600

I got the same response after I called in today. He said that this was the first time they heard there was a problem with 1.5. So he's treating it like an isolated problem. He suggests that everyone that has experienced lockups to call in. If not, the next patch will be released in 2 months.

He made me do a soft reset on the PS3, hopefully this will fix the problem.

I just called in and got the same soft reset recommendation. I assume this is their standard script, as I got no sence this was a recommendation tied to this particular problem. I probed on whether they were aware of or tracking the problem, but I got nothing beyond generics.

Anyway, I can only suggest/hope that if everyone calls in the problem we'll see some action sooner.

mgr_stl · 01-30-07, 08:51 PM

I've barely used my PS3 as a BD player, but over the weekend I watched Saw III and it locked up once for about 10-15 seconds and then continued playing as normal.

Yamadr6 · 01-31-07, 08:43 AM

Has anybody try downloading the 1.5 again to see if it was a file that corrupted during download?
This was a suggestion someone in the official PS3 forum got from Sony after e-mailing them about this issue.

Is it possible to download the same firmware you are already running?

smitty2600 · 01-31-07, 08:50 AM

Quote:

Originally Posted by Yamadr6

Has anybody try downloading the 1.5 again to see if it was a file that corrupted during download?
This was a suggestion someone in the official PS3 forum got from Sony after e-mailing them about this issue.

Is it possible to download the same firmware you are already running?

No, not from the console. It says it's already on the newest version.

Also the soft reboot did not work, it hung again last night. I'm not going to do a hard reset and lose all my game saves / downloaded content. Guess we have to wait until the next patch.

Yamadr6 · 01-31-07, 09:25 AM

Quote:

Originally Posted by smitty2600

No, not from the console. It says it's already on the newest version.

Also the soft reboot did not work, it hung again last night. I'm not going to do a hard reset and lose all my game saves / downloaded content. Guess we have to wait until the next patch.

Thanks for the info.
I guess all we have left is for everyone to keep calling customer care (1-800-345-7669) and let them know of the problem until they get tired of the phone calls and do something about it.

01-29-07, 12:10 AM	#31 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a4ac4393' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:30&n=a4ac4393' border='0' alt=''></a>
Suhnder Member Join Date: Dec 2006 Posts: 98	Having small freezing issues here too. Once during Underworld Evolution, 3 times during Monster House. Never had any freezing before the 1.5 update.

01-29-07, 01:01 AM	#34 \| Link
Scotty L Resident Killjoy 2 Join Date: Nov 2002 Location: Northern VA Posts: 2,346	no BD issues w/ v1.5 update here either __________________ "ANYONE who pc games that doesn't have a 360 controller for pc use, well frankly isn't a gamer at all."

01-29-07, 09:20 AM	#35 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
UMD_Terp AVS Special Member Join Date: Apr 2004 Location: MD Posts: 1,950	Watched Click and it froze once about 35 minutes in... resumed play after a few seconds. Watched Kung Fu Hustle and it did not freeze up at all... I'll try a few more discs to see what happens. All of this is on the 1.5FW.

01-29-07, 10:10 AM	#37 \| Link
UMD_Terp AVS Special Member Join Date: Apr 2004 Location: MD Posts: 1,950	Wireless Internet SSID off on netgear WGT624v3 router no auto login to console auto login on PSN 60GB PS3 FW1.5 HDMI to 720p/1080i display Optical Audio __________________ PS3 ID : angry_desi Join the AVSFORUM folding@home team... #55280 Link To Thread Last edited by UMD_Terp; 01-29-07 at 10:20 AM..

01-29-07, 10:30 AM	#40 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
PoliPino New Member Join Date: Dec 2006 Posts: 6	I also experienced the freezing issue last night, while watching Memento. Playback would freeze right in the middle of a scene for 10-20 seconds, and then resume normally. During the freeze, the PS would be totally unresponsive, although it almost seemed that pressing start on the SixAxis would make it work again, but it was probably coincidence that it would start playing again a little after I pressed the button. It was a Netflix disc, so I just assumed it was the disc. But seeing the number of posts on the playstation boards and here, I'm thinking it may be something more Here are my settings: 1.50 firmware on PS3 Using single Sixaxis controller to control playback - No BD Remote Autologin On Wireless network connection - 802.11b HDMI Video A/V Audio

01-29-07, 12:28 AM	#32 \| Link
brian1212 Senior Member Join Date: Aug 2005 Posts: 287	Is there any pattern amoung those with the problem? I have experienced only once, but I have: 60GB PS3 HDMI For Video PS3 Connector For Audio Wireless Connectivity BD Remote

01-29-07, 12:45 AM	#33 \| Link
ndskyz AVS Special Member Join Date: Feb 2006 Location: Cincinnati Ohio Posts: 2,264	I still havent had a single problem with my PS3 BD movies or games..and I play the crap out of this thing. Im about at 80% complete with Resistance (the second time through) Play online a lil bit, and the wife and I watched Click, and Xmen this past weekend with no problems I have 60 Gig HDMI for video and Audio running through an Onkyo 804 Oh BTW about the PS fourms..my goodness what a bunch of crying babies and fan boys. over there. Not a real good source for info..IMHO

01-29-07, 10:09 AM	#36 \| Link
Tripjammer Advanced Member Join Date: Oct 2006 Posts: 872	What is your set up when playing BD or DVDs? Wired connection? Wireless connection? If Wireless what secruity settings if any? SSID broadcast turned off? Autologon to PS Network turn on? 20GB PS3? 60GB PS3? Movie Name? Firmware 1.5? Sony BD Remote? HDMI connection? Component connection? Optical Digital Audio connection? Here are my settings: PSN Name - Aiphanes Wiress Connection 802.11g SSID broadcast turned off Autologon to PS Network turn on - Yes 60 GB PS3 Firmware 1.5 Sony Bd remote - Yes HDMI Connection - Yes Optical digital Audio out - yes

01-29-07, 10:16 AM	#38 \| Link
Tripjammer Advanced Member Join Date: Oct 2006 Posts: 872	I am going to try some bluray and DVD tonight to see if there is a freeze. I have tried everything else with no issues after firmware 1.5 update. I did see one freeze when i bought the Decent back in december. This was the first Bd that i played besides taladega nights. It frooze for like 10 secs. Ever since then i have not seen any kind of freeze up on any dvd or bd. By the way i use the Bd remote to control the PS3 except for playing games. I use it in the XMB too.

01-29-07, 10:35 AM	#41 \| Link
oldbucsfan Member Join Date: Nov 2006 Posts: 107	same thing here, I watched a BD movie right after upgrading to 1.5 and it froze every 30 min for 10-20 seconds. If I rewound the movie, it would play it again fine. These are brand new BDs with no scratches. This did not happen before I upgraded to 1.5.

01-29-07, 11:20 AM	#43 \| Link
ShapS Advanced Member Join Date: Nov 2006 Location: Phoenix Posts: 510	I've froze twice since 1.5 update. I dont know that its the update that caused it, but both were when trying to play DVD/BD __________________ Samsung S5687W 1080p DLP + PS3= Heaven!

01-29-07, 12:10 PM	#44 \| Link
fingersdlp Member Join Date: Oct 2002 Location: Omaha NE Posts: 140	It may be a wild goose chase but I am going to disable the network from the system menu before playing any more movies. The 1.5 update had some wireless / network updates in it and I wonder if it is related. There are some reports that disabling the network may help/fix this issue but there is not enough evidence yet. It is something to try at least until it is shown not to help.

01-29-07, 09:17 PM	#45 \| Link	<a href='http://rev.avsforum.com/phpAdsNew/adclick.php?n=a591f81a' target='_blank'><img src='http://rev.avsforum.com/phpAdsNew/adview.php?what=zone:36&n=a591f81a' border='0' alt=''></a>
BLK 04 Sunday Ticket addict Join Date: Aug 2006 Location: Houston Posts: 120	Mine froze tonight after 1.5 , (Benchwarmers 4 times) I had zero issues with previous update. __________________ Dear BLK 04, You have received a warning at AVS Forum. Reason: ------- Signature Rule Violation

01-29-07, 09:37 PM	#46 \| Link
Rusty James Advanced Member Join Date: Dec 2006 Posts: 876	My PS3 just froze for the first time ever while watching Chicago. Froze in three different spots during the movie. Hadn't tried watching a movie since I updated to 1.5 last week. This can't just be a big coincidence.

01-29-07, 10:37 PM	#47 \| Link
gand41f Senior Member Join Date: Feb 2005 Location: San Jose, CA Posts: 223	This is interesting. I also had my first freezes (basically a hard pause for 10-20 seconds like everybody is reporting) watching T2 over the weekend. This is after upgrading to 1.5. I think it happened four times. Each time after it restarted, I rewound the movie to try it again at the place it froze, and it played just fine. The other two movies (The Great Raid and The Hitchhiker's Guide to the Galaxy) played fine though. All three are from Netflix. weird gandalf

01-29-07, 10:45 PM	#48 \| Link
ninja_blade aka Ron Join Date: Oct 2005 Location: SF Bay Area Posts: 96	I had Monster House freeze on me twice after the 1.5 update, however it was a rental disc with scratches and I hadn't tried that particular disc before the udpate. I assumed it was due to the scratches, but others have mentioned this has happened on brand new discs. No freezes on other BDs new or rentals prior to the firmware update. I'll try some of my other discs that have not frozen up previously on an earlier firmware version. If it's firmware related, I hope Sony addresses it soon.

01-29-07, 11:16 PM	#49 \| Link
brian1212 Senior Member Join Date: Aug 2005 Posts: 287	There is some speculation on the sony ps3 forum http://boardsus.playstation.com/play...ending&page=10 that disabling the internet connection causes the problem to disappear. So anyone experiencing the problem might want to try this and see if they have any luck. With an intermittent problem is always difficult to know for sure! (Hope you all are contacting Sony about this!)

01-30-07, 07:56 AM	#50 \| Link
Jantzen Member Join Date: Oct 2001 Location: Pittsburgh, PA Posts: 111	I have the same problem too after the 1.5 update. Brand new disc froze 3 time in about an hour. Unit just seems to pause for 10-30 seconds then resumes. Had zero issues before update. I have 60 GB - disc was Jay & Silent Bob - using Bluetooth remote (Sixaxis were offf). Anyone know if Sony is aware of the problem? (seems widespread so hopefully).

01-30-07, 10:52 AM	#52 \| Link
Yamadr6 Go Behind The Lens Join Date: Feb 2006 Location: New Jersey Posts: 88 Classified Rating: 100% (1)	OK. This weekend I tried watching all the movies that I watched previously with the 1.32 version. Now after upgrading to 1.5 they all freeze. What did Sony do? I hope they fix it quick. I bought this thing mostly for the BD player. If they don’t fix it quick it is going back. Has anyone contact Sony? What do they have to say about this? We should all call customer care and complain. Hopefully this way they get moving on a fix for this.

01-30-07, 12:51 PM	#53 \| Link
Yamadr6 Go Behind The Lens Join Date: Feb 2006 Location: New Jersey Posts: 88 Classified Rating: 100% (1)	According to the PS3 tech (1800-345-7669). They have never heard of such complaint. They told me that if I have problems to make sure to post it on the PS3 forum located on the PS3 website. According to him, there is another department that monitors this forum and forwards the complaints to the software programmers and technical support.

01-30-07, 12:58 PM	#54 \| Link
aldamon Senior Member Join Date: Feb 2003 Location: Durham, NC Posts: 493	DaGamePimp already linked to this: http://boardsus.playstation.com/play...cending&page=1 Tell the PS3 tech support about that discussion.

01-30-07, 08:51 PM	#57 \| Link
mgr_stl Senior Member Join Date: Jun 2006 Location: Valley Park, MO Posts: 246	I've barely used my PS3 as a BD player, but over the weekend I watched Saw III and it locked up once for about 10-15 seconds and then continued playing as normal.

01-31-07, 08:43 AM	#58 \| Link
Yamadr6 Go Behind The Lens Join Date: Feb 2006 Location: New Jersey Posts: 88 Classified Rating: 100% (1)	Has anybody try downloading the 1.5 again to see if it was a file that corrupted during download? This was a suggestion someone in the official PS3 forum got from Sony after e-mailing them about this issue. Is it possible to download the same firmware you are already running?