I have a Sony HD100 STB and I emailed the engineer at the local ABC station because on the digital channel for ABC here in Las Vegas all I get is a black screen with the audio (in 5.1 all the time). He responded with this. Is what he says true about the HD100 having problems with 720p or is this him just not wanting to try to figure out what's wrong.
Thanks,
Here is what I sent him.
Hi,
I have a Sony Hd100 High Definition receiver and when I try to watch channel 13.1 I only get audio. I get no picture at all. The audio is also coming thru as Dolby Digital 5.1. I know it is not my setup because I can receive 13.2 just fine. Do you know anything about this.
I would like to get it resolved so I can enjoy your station when you get the HD stuff done. Also do you have an estimate of when you are going to start sending the HD signal thru.
Thanks in advance,
Stephen Cupp
"Goaltending is a normal job, Sure! How would you like it in your job if every time you made a mistake, a red light went on over your desk and fifteen thousand people stood up and yelled at you?" -Hall of Fame Goaltender Jacques Plante
This is what he sent me.
From: Ron Adair [mailto:adair@ktnv.com]
Sent: Monday, September 16, 2002 3:03 PM
To: Cupp, Stephen C.
Subject: Re: Digital Channel
Sony has had problems with this receiver. They have discontinued this model and are now selling the hd200. This receiver appears to have a problem decoding 720P, our HDTV format. You may want to call the store you purchased it from and see if they will exchange it? Most stores have stopped selling this receiver because of this problem.
Ron Adair
Dir. of Broadcast Operations and Engineering
KTNV-TV
3355 S. Valley View Blvd.
Las Vegas NV 89102
(702) 876-1313 Ext 358
Adair@KTNV.com
Thanks,
Here is what I sent him.
Hi,
I have a Sony Hd100 High Definition receiver and when I try to watch channel 13.1 I only get audio. I get no picture at all. The audio is also coming thru as Dolby Digital 5.1. I know it is not my setup because I can receive 13.2 just fine. Do you know anything about this.
I would like to get it resolved so I can enjoy your station when you get the HD stuff done. Also do you have an estimate of when you are going to start sending the HD signal thru.
Thanks in advance,
Stephen Cupp
"Goaltending is a normal job, Sure! How would you like it in your job if every time you made a mistake, a red light went on over your desk and fifteen thousand people stood up and yelled at you?" -Hall of Fame Goaltender Jacques Plante
This is what he sent me.
From: Ron Adair [mailto:adair@ktnv.com]
Sent: Monday, September 16, 2002 3:03 PM
To: Cupp, Stephen C.
Subject: Re: Digital Channel
Sony has had problems with this receiver. They have discontinued this model and are now selling the hd200. This receiver appears to have a problem decoding 720P, our HDTV format. You may want to call the store you purchased it from and see if they will exchange it? Most stores have stopped selling this receiver because of this problem.
Ron Adair
Dir. of Broadcast Operations and Engineering
KTNV-TV
3355 S. Valley View Blvd.
Las Vegas NV 89102
(702) 876-1313 Ext 358
Adair@KTNV.com