Here's the story: My husband passed away suddenly a few weeks ago. He had recorded numerous shows ( a lot of concerts ) on our Motorola DCH6416 which we rent through Charter. I was always too busy to watch them with him...a huge regret (among many).
The box has been flakey, and Charter wants to replace it. I've asked them how I get the content off and I've received every answer possible: 1. You can't 2. Play it, but have it go into a VCR (horrible loss of quality) 3. Same as #2, with a DVD recorder (which I don't own or need) 4. Just hook up an external hard drive.
#4 came from a Charter tech who came out, and supposedly checked with another rep. This is probably my least expensive method of getting decent quality, however I've seen postings elsewhere stating that it doesn't work...something about a software upgrade.
Does anyone KNOW how to pull content off a DCH6416?
I appreciate it very much...it would be one (tiny) less regret.