this service is horrible.
They cripple your ability to send or recive email using standard port 25 and 110 (SMTP and POP3)
If you are using your email happily and you have more than one email account their unilateral decision to close POP3 and SMTP will cripple your ability.
If you want it fixed they will make loose very long time, telling you they opened 25 and 110 for you while they are not.
These bandits will not tell you about the hidden feature of what you are geeting into.
You will find out afterwards.
to check that the problem is indeed theirs do the following
Open cmd or xterm
Telnet smtpmailserver 25
Telnet pop3mailserver 110
Both will fail...
Normally they would respond...
Beware their support personnel will try to get you set up on some bogus webmail service,
obviously making you wait hours....
Horrible service, Horrible product
Do not buy it