Am I missing something with this Motorola DCX3400? I thought the Scientific Atlanta we have at work was the lamest HD DVR on the planet but the 3400 appears to be even worse. I had the older model Moto BMC9012 at home for several years and it was not perfect, but it was far better than the 3400. The 9012 started hanging on channels so I turned it in for a newer model. How can newer model stink so badly by comparison?
There appears to be no way to search on titles or key words. Is there a true search function? What this model calls a “search” is just a listing. And it’s not even a complete listing. If I select sports/golf, it shows me some golf that is on at the current time, but not all, and it does not list any future golf events. (the TiVo lets you search on keywords in the title or title and description).
The two arrows FF (>>) is actually just real time while dropping frames. It looks like it drops 10 frames and then pauses for 1/3 second and then plays a few frames then drops 10 frames and holds for 1/3 second, so rather than a 1.5x or 2x fast forward, it is just sputtering forward at real time. Not very useful.
When fast forwarding (>>>) most decent DVRs compensate for reaction time by jumping back one or two seconds when you hit “play”. This thing actually pauses then jumps forward, so it makes watching sports miserable by making sure you completely miss everything you want to see.
When recording a show already in progress (hit the REC button) there is no option to extend the “end time”. So far I‘ve only found those options while going through the guide and setting up a recording. (the TiVo is actually smart enough to ask if you want to add time to anything that is a live event, even just hitting the REC button on the remote).
The remote is a gem. Like the Scientific Atlanta, the buttons that jump forward to “live” or back to the start of a program are about 1/8 inch above the FF and REW. If you accidentally touch one of those you jump possibly hours away from where you are in the program and then there is no incremental jump button, so you have to FF all the way back to where you were in the program. (The TiVo lets you jump forward or backward in ¼ hour increments).
If you look at Future Recordings it does not show you a list of all of them, just day by day. So you have to scroll through each day to see what you have scheduled.
The user manual I found on the Motorola website is nothing but instructions on how to hook up the connections. No information of any of the actual user functions.
I am pretty sure I am going to have to go ahead and buy a TiVo HD DVR because time Warner provides these Motorola boxes which get worse with each generation. I would have been happy with a working BMC9012 if it had more storage. Maybe I am spoiled by the SD TiVo in my bedroom, I just stunned by what a miserable user-unfriendly box this 3400 is.
(another common sense TiVo feature is letting you recover a deleted program that has not been over written yet. Motorola seems to think once you’ve deleted something you would never ever want to look at it again, even 10 seconds or 10 minutes later.)