Motorola DCH 3416 DVR External Hard Drive question - AVS Forum
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post #1 of 7 Old 06-16-2009, 06:57 PM - Thread Starter
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I am a Cox Orange County customer and the rep told me that if I use the ESATA port with an external hdd, I should get more space. But they do not support it. I tried plugging in my Western Digital Mybook 1 TB but it did not work.

Has anyone gotten this to work yet?
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post #2 of 7 Old 06-17-2009, 06:12 AM
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No, external drives still aren't supported with *any* of Motorola's boxes, and it's unknown when that's going to change. The Cox rep you spoke to doesn't know what they're talking about.
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post #3 of 7 Old 06-20-2009, 11:44 AM
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Demonfoo is correct.
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post #4 of 7 Old 12-29-2009, 10:47 AM
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Does anyone know if this has changed? My Comcast DCH3416 can "see" my external drive (according to the General Status menus), but I can't figure out any way to use it as a recording device. I'd also like to be able to view movies I have recorded previously that are on this drive.
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post #5 of 7 Old 12-29-2009, 04:19 PM
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Nothing has changed, although one cable provider in Canada (Shaw) did roll out Motorola firmware with eSATA support on its boxes a few months ago. That firmware has a lot of bugs, which is probably why it's not yet used by any provider in the U.S.
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post #6 of 7 Old 12-29-2009, 09:43 PM
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Ah, thanks for the info. So close, yet so far...
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post #7 of 7 Old 05-20-2014, 07:41 PM
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Bumping an old thread, to note an update. I also have Cox Cable in Orange County. The DCH3416 DVR does work with an external estata hard drive. Currently I'm using a buffalo 1TB esata hard drive. There is an issue with the display freezing up occasionally while the audio continues ok, and anything being recorded will be ok. When there's a display freeze, while recording, I switch to antenna and watch that until the dvr is not recording, then I reboot the box, and it will be ok.

We also tried a DCT3416 with an external hard drive, but it doesn't work. When attempting to "format" the hard drive, the dvr just resets and it never works with the external hard drive.

The other advantage of the DCH3416 is that the firewire 1394 interface works, so you can transfer video to computer with the correct drivers (do a web search for these). The DCT3416 should also work, but it doesn't work with the external hard drive. The DC?3400 black box 1394 interface does not work. I don't know if the Cisco 8462 1394 interface works.
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