Comcast SA 8300HDC - can I force download of the program guide info? - AVS Forum
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post #1 of 3 Old 01-04-2010, 01:45 PM - Thread Starter
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Hello,

I have an issue where my Comcast program/channel guide will not load show names or extended information more than a day or two out. This makes it frustrating to look up programs in the guide or see if scheduled programs are set to record. The last time I had a Comcast guy at my house he mentioned something about the guide being downloaded on a different frequency than the actual channel content - which works fine. Apparently my cable signal (or wiring) is not strong enough to get all the guide information. My question is...

Does anyone know how to force the 8300HDC to download the full week's worth of guide information? I would have a better time living with it if I could force a download.

Thanks!
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post #2 of 3 Old 01-30-2010, 06:22 PM
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dont know about with comcast, but with TWC you can just scroll ahead and wait for it to download new data... usually up to a week
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post #3 of 3 Old 02-04-2010, 01:41 PM - Thread Starter
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Yeah - unfortunately it gives me the "no data available" message when I try to access more info (by hitting the info button) further out on the schedule. I should get a week of info from Comcast, but sometimes it's not loaded past the next day or so. I was just hoping there was an option for me to force download of the entire week's program guide...
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