Comcast replaced my DVR with a DCX3400 since I wanted to use HDMI with my TV.
They gave me a new gray remote to go with the DCX3400. They said I needed the new remote for the new DVR. The old silver remote still seems to work fine as far as I can tell. The silver one can do the 30 second skip so I am still using it.
Anyone know any reason why the gray remote would be required? Is Comcast just trying to get rid of the remotes that will do 30 second skip?