I also have a ReplayTV and have just installed the new Explorer 8000 box.
Hoping some of you can share your experiences, as I have a few questions and observations.
First, where the heck is the manual?! I spoke with with the TWNYC "digital" rep, who basically was clueless regarding the box. She advised that the manuals haven't been "printed" yet!! Beyond that she had basically NO knowledge regarding the box.
Anyone is about to do an install, here's a tip. After hooking everything up, plugging in the power, and doing as instructed, waiting until the correct "time" is displayed BEFORE "turning on" the unit, I found that the channels weren't right and the Guide did not come up.
Solution: REBOOT; do a reboot inorder for the box to load "Passport". The instructions did not advise of this step, and I experienced several minutes of frustrated perplextion as a result, even though my inner mind kept telling to reboot. :)
Shortly after installing the 8000, I discovered that "Video On Demand" was not functiong. Selecting any of my channels put me to the "subscription" screen. Slightly pieved, I called "Digital" Customer Support after first calling the normal number which was constantly busy.
The rep as I stated above was not knowledgeable, though she was nice enough. She suggested a reboot, I knew this wouldn't work, but appeased her. Afterwhich, she consulted her "supervisor" who conjured up some "magic" and whalla, VOD works.
I had several questions and with the rep's "scripted" encouragement asked her one, the question itself is unimportant, because the only solution provided was....Reboot! At one point, the rep asked me to consult the "manual )(:()
Obviously, I quickly realized that this conversation had no future and kindly extracted myself.
Now, if you all would be so kind, I'd appreciate your advice:
1) Is it possible to untilize both the ReplayTV and the Explorer 8000? I think I'd prefer to use Replay as my primary recorder with the Explorer as a secondary option for "dual recording"
I'd hope that the Explorer would provide "two" channels, one of which the Replay could tap into. Ideally, I'd love to shoot the "second" signal out to a second TV and hook up one of the boxes to it.
2) Presuming the above isn't possible, anyone uses "two" Explorers? Do you have to pay charges for both a second connection AND the box charge of $6.95?
Am I the only one to which it appears that TW/SA haven't quite got their act together, as some functions don't seem to be...ahhh...functioning!
After scrutnizing the "foldouts" provided with the Explorer I discovered the Explorer Club. I haven't yet fully perused everything on the site, but after quick once over of the User Guides I noticed that some things don't correspond. In addition, to some things I discovered prior to looking over the Guides:
a) The "Menu" button has no "Applications" menu, but rather pulls up the Guide duplicating the "Guide" buttons function. Is it the same for you all?
b) The "Quick Reference Guide (pdf) under "Access and Playback Recorded Programs From the Program Guide", instructs to press "Guide" and navigate to the "DVR" channel. Ahhhh...what DVR channel!!!!
Do any of "you" have a DVR channel? If so, would you please provide *me* with the "coordinates, because I can't find it. Guess I must be dense!
Got lots of other questions and observations, like...ahhh...why doesn't this thing advise me ReplayTV style that its about to start a Recording and allowing me the option of choosing for it to continue or NOT! Also, just noticed that when it finishing playing a recording it pops the screen right into the "middle" of what's presently Recording, rather than to a "non-viewing" screen ala ReplayTV; and yes I love my ReplayTV!!
This post is long enough so I'll shut up now, Thanks!
Oh, one thing, just curious, would you all say the Explorer is more like Tivo than ReplayTV?
P.S., another gripe, why doesn't the Explorer Club have a Support "Forum"? I emailed them on this.
P.S.S., gotta LOVE the dual recording and superior picture and sound quality compared to ReplayTV.