Anyone use this unit?
My boss is having a heck of a time with Comcast and this unit. I don't know what Comcast did this fall, but he can't the unit to setup anymore. I was even over and reset it, troubleshooted the phone lines, let it download new numbers, new info, set time...but fail at setting up channels. It can't see the stations. All cables are fine (tested wires, snugged connections).
Failed to reach Pioneer tech support for comment/help.
Did Comcast change something with their boxes to screw folks with their own DVRs? Apparently, this unit will not recognize Motorola HDTV box from CommieCast. CommieCast suggested using serial cable or iR but neither works (no serial on the Moto box). And USB is disabled.
Help is appreciated! I'm relegated to solve this. Off to pioneer sites and google to see if there is a support group. Or common frustration! :)