I have been running the 6412 for about a month here in Seattle and it has been nothing but trouble so far. The first box was alomost DOA, could not even show half the channels, they were just missing. They replaced the box. Things seemed ok, I do have the no resonse from the remote issues and understand there will be a software update soon. But now I have been getting digitized pixels and noise when recording shows so the image is garbled and one show recorded with no sound at all, another with some sound muted but spots of it louder ( maby a 1/2 second). We come from Tivo and my wife is ready to go bac k whenever I give the word.
I feel strongly that this should not have been released this early and feel like a beta tester . ZThis thing is a mess.
Anyone else having recording problens.